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Your Service Contacts
You have questions and we have answers. Below is a handy guide that outlines all of our broker service
teams and how you can reach them. From our ACA New Business Unit to the CARETeam, we have the
resources you need for even your toughest service cases.
Contact
Services provided
Contact information
ACA New Business Unit
(2-50 new business)
Support for new business
quotes and installation
844-241-0209
Relationship Manager(s)
(2-50 new business)
Training on small group
products/programs
Scott Groves
Account Client
Manager(s)
(2-50 renewals &
additional products)
Retention and cross-sell
support
Deborah Robinson
Field Client Managers
(51-100 renewals &
additional products)
Retention and
cross-sell support
Sarah Hunter
New Business
Account Executives
(51-100 new business)
Local contacts for new
business opportunities
Brad Hudson
CARETeam
(2-100 service)
Service requests
and issues
CareTeamBrokerHBG@aetna.com
888-296-3337
80.03.019.1 (3/15)
CHCSGNewBusiness@aetna.com
spgroves@aetna.com
402-889-8693
drrobinson@aetna.com
316-609-2490
shhunter@aetna.com
402-995-7129
bbhudson@aetna.com
402-215-8300
©Coventry Health Care, Inc. All rights reserved. This information is for brokers only.