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PEOPLESURE@CHUBB
BROKER FACTSHEET
PEOPLESURE@Chubb is an online solution for group
personal accident and travel insurance.
PEOPLESURE@Chubb is one of the most flexible and easy to use systems available. It
allows you to quickly and intuitively generate quotes, bind and renew business as well
as produce policy documents for Chubb’s PEOPLESURE Group Personal Accident and
Travel policy.
Why use
PEOPLESURE@
Chubb?
Enhanced remuneration
• by using the system you will receive a higher level of remuneration on both new and
renewal business
Better time management
• the easy to use system will help you achieve operational efficiency
Exceptional cover
• via our market leading PEOPLESURE policy. 92% of brokers rate PEOPLESURE as
excellent or good for quality of cover and clarity of wording
Competitive pricing
• the ability to match cover in line with your client’s budget
Contract certainty
• the streamlined process will enable you to achieve 100% contract certainty
Management information
• enabling you to monitor activity and maximise sales opportunities
Partnership approach
• We will work with you to help grow your business and provide excellent levels of
customer service
Getting access
To get access to PEOPLESURE@Chubb or to see a system demonstration, contact
your Chubb Development Manager. We have a short user agreement which sets out
the conditions of use and the remuneration. All we will need from you is a list of names
and email addresses so that we can provide log on details.
Why Choose Chubb?
4 Underwriting expertise. Chubb’s group personal accident and travel team is regarded as the best in the
market, as recognised by the Underwriting Service Awards (2013, 2012)
4 Simplicity. Chubb makes it easy to do business, with access to highly skilled empowered technical
underwriters and specialist relationship managers
4 Flexible cover. PEOPLESURE can offer many policy options to meet your client’s precise needs
4 Global network with local expertise. Chubb has specialist multinational insurance knowledge and can
create a truly integrated global programme via its worldwide network
4 Award winning claims service. Chubb is consistently acknowledged for providing the best claim service
in the market
4 Highest AM Best rating. This indicates Chubb’s financial strength and long-term ability to pay claims
The ‘Need to Knows’
Feature
Benefit Flexible cover for new business and
renewals
4 PEOPLESURE@Chubb supports both new business and renewals. You can
quote and issue policies without referral to Chubb for risks that meet the broad
underwriting parameters set in the system. Risks that fall outside these parameters
can quickly and easily be referred to a Chubb underwriter.
Easy to use
4 The system requires minimal input and is simple and intuitive to use. Quotes and
policies can be obtained in minutes, freeing your time to focus on more complex
risks.
High levels of automation and low
referral
4 PEOPLESURE@Chubb enables upwards of 70% of new business to be quoted
without referral. The system has a wide range of acceptable trades, along with
broad underwriting and cover options. The renewal functionality simply requires an
update of exposure data.
Regardless of whether a risk has to be referred to Chubb, almost 95% of policy
documents for new business and renewals can be generated through the system.
Service differentiators
4 Automation
High levels of automation enable you to provide rapid responses to your client’s
requirements and efficiently cross sell.
4 Accessibility
The system is accessible via the internet, so you can obtain terms and policy
documents anywhere in the world.
4 Flexible solutions
PEOPLESURE@Chubb offers commonly requested cover and benefit options,
so you can provide flexible solutions at point of sale and match cover with your
client’s budgets.
Remuneration
4 Chubb recognises the work you undertake inputting data, and offers
enhanced remuneration on both new and renewal business generated through
PEOPLESURE@Chubb.
FCA compliance
4 The enhanced remuneration package is strictly linked to the work you undertake,
creating transparency to regulators and supporting your obligations to treat
customers fairly. Policies generated through the system are also 100% contract
certain.
Underwriter access and support
4 You will continue to have access to underwriters at all times, enabling Chubb to
provide you with a high level of service.
Admin support
4 PEOPLESURE@Chubb provides you with additional administration tools enabling
you to:
• View and print further copies of policy and quotation documents
• Obtain copies of the e-assistance card where travel cover is in place
• Run management information reports on your Chubb PA/Travel book
Training
4 PEOPLESURE@Chubb is simple and intuitive to use so requires limited training.
We provide training manuals and user guides and this is supported by on-line help
and access to on-site or telephone support as required.
Fair, fast and fuss free claims
settlement
4 Chubb prides itself on paying claims quickly, often settling within 48 hours. This
award winning service helps to mitigate costs and time affecting your client’s
bottom line.
Testimonials
Broker Service Survey 2014
‘Chubb provide an excellent overall service, the staff are a pleasure to deal with and the policy coverage via PEOPLESURE@
Chubb is second to none.’
‘Chubb provide an easy to use online system and offer very competitive pricing and cover.’
‘PEOPLESURE@Chubb is an excellent quotation and renewal system. It is straightforward and fast and a template for how
online systems should (but rarely do) operate. This is backed up by an efficient team of underwriters who are quick to respond to any
underwriting matters that fall outside of the general criteria.’
Also available
•
•
For further information on Group Personal Accident and Business Travel see the PEOPLESURE Broker Factsheet
Consumer solutions - In addition to our Group Personal Accident and Business Travel we also offer a wide range of insurance
for affinity organisations and their members or affiliates. See the Consumer Solutions Broker Factsheet for further information.
Contact us
London
Jean Paul Broodbakker
E: jpbroodbakker@chubb.com
T: +44 20 7956 5077
M: +44 791764 2236
South
Hayden Langford
E: hlangford@chubb.com
T: +44 20 7956 5139
M: +44 776660 1536
BEST FOR FINANCIAL STRENGTH
A++ Superior
AM Best’s highest rating for financial strength
Midlands
Debbie Pocock
E: dpocock@chubb.com
T: +44 121 6342111
M: +44 785232 4421
North & Scotland
Graham Wood
E: gwood@chubb.com
T: +44 113389 2457
M: +44 777163 8546
GROUP PERSONAL ACCIDENT & TRAVEL
UNDERWRITING TEAM OF THE YEAR
Underwriting Service Awards 2013, 2012
Over 92% of brokers rate
PEOPLESURE as good or
excellent for:
BEST OVERALL SERVICE
Insurance Times Broker Survey
Winner: 4 times in the last 5 years
• Quality of Cover
• Clarity of Wording
BEST QUALITY OF COVER
Insurance Times Broker Survey
Winner: 4 times in the last 5 years
BEST CLAIM SERVICE
Insurance Times Broker Survey
Winner: 4 times in the last 5 years
Broker Service Survey 2014
The Chubb Corporation is a
Fortune 500 company
chubb.com/uk
120 offices in 26 countries
Choose certainty. Choose Chubb.
Commercial | Financial Lines | Chubb 1882 at Lloyd’s |
Accident & Health | Private Clients
This information is descriptive only. The precise cover provided is subject to the terms and conditions of the policy as issued.
For promotional purposes, ‘Chubb’ means member insurers of the Chubb Group of Insurance Companies.
For the purposes of training and monitoring our service, some telephone calls may be recorded.
CHUBB INSURANCE COMPANY OF EUROPE SE, a European company incorporated in England and Wales and registered under Company Number SE13.
CHUBB MANAGING AGENT LTD, a company incorporated in England and Wales and registered under Company Number 7116876.
Registered Offices: 106 Fenchurch Street, London EC3M 5NB, England.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.
© Chubb Insurance Company of Europe SE 2013
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