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Resthaven Review
Volume 23 Issue 2
Winter 2014
Residential Services
• Bellevue Heights • Craigmore • Leabrook • Mitcham • Malvern • Marion
• Mount Gambier • Murray Bridge • Paradise • Westbourne Park
Community Services
• Community Respite • Limestone Coast • Marion • Murray Bridge & Hills • Northern
• Onkaparinga • Paradise & Eastern • Riverland • Western
Quarterly newsletter by and for the residents, clients, volunteers, families and friends of Resthaven Incorporated
Resthaven Review
From the CEO’s Desk ...
From the Editor
Welcome to the winter edition of the
‘Resthaven Review’.
Board Matters
This is a busy time for the aged care
sector, with government reforms
coming into effect in May. A detailed
summary of the main changes to the
industry can be found on pages 4-5.
We hope you and your families find it
interesting and informative.
Rev Dr Graham Vawser
has joined the Resthaven
Board in the vacancy
created by the retirement
of long serving Board
Member, Rev Dr Malcolm
McArthur in December
2013.
In conjunction with National Volunteer
Week (12-18 May), volunteer ‘thank you’
high teas were held across Resthaven
during May. These were well attended,
and a wonderful way for us to thank
volunteers for all that they do. Photos
are on page 11.
Rev Dr Vawser commenced his Board
position on 5 April, 2014. He is a past
Moderator and is currently Minister at
Brighton Uniting Church, Governor of
Parkin Mission and Parkin Trust.
Chaplain Inductions
As usual, there has been a lot of
action around the residential sites,
with residents enjoying Easter parties,
wildlife visits, special birthdays,
concerts, student interaction, and
much more.
Resthaven is pleased to welcome two
additional Coordinating Chaplains, who
were recently formally inducted into their
positions.
Rev Cate Baker was inducted by Uniting
Church Placements Officer, Rev Philip
Gardner, on 20 March at Resthaven
Paradise. Cate is also Coordinating
Chaplain at Resthaven Leabrook.
Community services sites are taking
part in a number of interesting
projects, including ‘National Open
Day for Aged Care,’ and the ‘South
Australian Living Artists (SALA)’
exhibition.
Rev Frances Bartholomeusz was inducted
on 8 April at Resthaven Murray Bridge
by the Moderator of the Uniting Church
in South Australia, Dr Deidre Palmer. See
photos on page 8.
Several Resthaven sites will celebrate
their ‘0’ anniversaries this year, with
exciting events and festivities planned.
Stay tuned for details and photographs
in the Resthaven newsletters.
These important appointments are
reminders of the key support that our
Chaplains undertake across sites, ably
assisted by the Chaplain’s assistants. We
have established wider links with various
clergy and volunteers from a number of
religious groups, who support residents in
our communities.
Until next time, stay warm and dry, and
we’ll see you in spring!
Resthaven Public Relations Team
Volume 23, Issue 2
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Winter 2014
Resthaven Review
From the CEO’s Desk (continued) ...
CEO and Board President
Out and About
UnitingCare Australia Aged Care
Network
Resthaven Board President, Mark Porter,
and I are conducting a series of ‘Meet
and Greet’ opportunities across the
organisation. We will visit each site and
meet with the site manager to discuss
current topics and agendas.
On 5 May, I joined other UnitingCare
organisations’ executives from around
Australia at a meeting in Sydney, which
included a meeting with Assistant Minister
for Social Services, Mitch Fifield.
We met separately with The Hon Shayne
Neuman MP, Shadow Minister for Ageing
and Shadow Parliamentary Secretary,
Helen Polley MP.
The first of these visits was to Resthaven
Murray Bridge and Hills Community
Services and Resthaven Murray Bridge
residential services on 8 April 2014. We
have also visited Resthaven Craigmore
residential services and Resthaven
Northern Community Services, as well
as Resthaven’s Marion sites (residential,
community respite and community
services).
UnitingCare Australia is the national body
for the UnitingCare Network, which is the
largest provider of community services in
Australia.
Volunteering
During May, we recognised the significant
contribution made by our dedicated
volunteers with High Teas to thank them
for their contribution throughout the year.
See page 11 for photos of the events held
at all Resthaven sites.
We enjoyed catching up with the
managers, seeing clients and residents at
these locations and look forward to our
other vists as the year progresses.
Volunteering is one of the most noble
occupations and we should never take our
volunteers for granted. Remember to thank
them as you interact with them daily.
Aged Care Reforms
Between now and 2050, the number of
people aged 65 to 84 is expected to more
than double. The number of people aged
85 and over (the group most likely to be
served by Resthaven) is expected to more
than quadruple. That is an increase from
400,000 today, to 1,800,000 by 2050; ie
greater than 400%.
Continued next page...
Above (L-R): Resthaven Murray Bridge
resident, Robert Pederick; CEO, Richard
Hearn; and Board President, Mark Porter.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
From the CEO’s Desk (continued) ...
Additionally, the number of traditional
working age people to support each retiree
is expected to fall from five people today to
2.7 people in 2049-50.
It is important to remain focused on the
positive contributions that older people
continue to make every day to their
communities and families.
Securing the future workforce, and meeting
the forecast demand, poses a significant
challenge.
The great majority of people aged over
65 years are living independently, with no
formal service support, and supporting
others through their daily activities.
Given the context of an ageing Australia,
governments of any persuasion will need
to respond with reforms that reflect the
needs of the community. This is reflected
in the current aged care reforms, which
were developed in the Labor government’s
term of office, and in the main are being
implemented by the current government.
The recent debate about increasing the age
at which people are eligible for a pension
to 70 years should not imply that people
on a pension are not active and welcome
participants in their communities.
Until next time,
Richard Hearn
Chief Executive Officer
The aim of the reform is to increase choice,
and ensure that those who can afford to will
contribute to the cost of their care, through
increased user charges for services, and
increasing the proportion of home care
services.
The Aged Care Reforms:
What do they mean to Resthaven?
The aged care sector is in a period of
implementing substantial changes in both
home care and residential aged care.
The importance of access to sustainable
services when they are required remains a
key outcome for us all to monitor in all the
reform strategies.
However, it is important that current
residents and clients understand that these
changes may not affect them directly.
We offer the following information to
give an understanding of what is being
proposed for new residents and clients who
commence from 1 July 2014.
See the article (right) from Resthaven
Executive Manager, Financial and Corporate
Services, David Norton, for a detailed
summary of the changes.
My initial observation is that the new
reforms related to pricing of accomodation
and means testing have elements
of complexity that are greater than
stakeholders had hoped. I encourage
people who begin residential or home care
from 1 July 2014, and who wish to know
more about the new system, to visit the
Resthaven website (www.resthaven.asn.au)
or the Government’s MyAgedCare website
(www.myagedcare.gov.au).
Volume 23, Issue 2
From 1 July, the funding models regarding
how new residents are charged for
residential accommodation will alter.
The differentiation of high and low care will
cease and the same system will apply to
all new residents, regardless of the type of
service they receive.
Continued opposite page...
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Winter 2014
Resthaven Review
The Aged Care Reforms (continued)
New ‘residential care’ residents will have
a choice of payment options for their
accommodation costs. Residents may choose
a refundable accommodation deposit (lump
sum), a daily accommodation payment
(recurring payment) or a combination of both.
The government has implemented caps
in the new system. There is a lifetime cap
of $60,000 (indexed each year), an annual
cap of $25,000 (indexed), residential and
home care cap of $5,000 (indexed) for part
pensioners and $10,000 (indexed) for non
pensioners per year.
Combination payment options include a part
refundable accommodation deposit and
the remainder as a daily accommodation
payment.
This is a summary of the reform aspects
from 1 July 2014:
Residential Services:
Existing residential care residents as at 30
June 2014 will have a choice to remain with
their current system, or move to the new
system. It will be assumed they remain as they
are unless they formally choose to move to
the new system.
• Scope for residents to purchase
additional services,
• Increased payment choices,
• Removal of high care/low care
distinction,
• A revised system of means testing,
• Market based pricing for
accommodation.
Community Services:
Prices have been set for all rooms, with
different prices for varying room types. These
prices must be advertised in advance, both on
the Resthaven website and myagedcare.gov.
au as well as in printed material, and show the
various new payment options, making it clear
how each payment option works.
• New Home Care Packages (HCP) to be
delivered on a Consumer Directed Care
(CDC) basis,
• Care packages developed by clients in
consultation with Resthaven staff,
• Introduction of a means tested
co-payment fee.
Preparing for this significant change has
involved many staff. Identifying three room
types and pricing them for each site has been
a significant undertaking. Thank you to all
involved.
Other residential and home care related
reforms will be introduced in July 2015 as
part of the ten year reform program.
Important changes related to means
testing for both residential and home care
packages commence 1 July 2014, and involve
considerable review of the systems we use.
The aged care reforms can be a little
confusing, and it will take time for us all
to adjust. However, it is important that
we make changes now, to ensure that
vital care services are available to all older
Australians in the future.
Existing residents/clients as at 30 June 2014
will not be affected by the changes to means
testing unless they choose to move to the
new arrangements. The changes will only
affect those already in residential care if they
formally leave residential services, then return
at a later date. The changes will affect clients if
they move from home care to residential care.
Volume 23, Issue 2
David Norton
Executive Manager,
Financial and Corporate Services
5
Winter 2014
Resthaven Review
Residential Services
Lifestyle Program
Aged Care Reforms
Lifestyle staff are arranging a two week
display to be held at all sites from 9-22
June. The theme is ‘Celebration of the older
person – diversity of life’.
Considerable effort is being put into
understanding, implementing and
preparing for the Aged Care Reforms.
A raft of changes will come into effect from
1 July 2014, the most significant being the
pricing of accommodation. The finance
staff have been working very hard with the
Residential team to develop and describe
these changes for new residents entering
our service from 1 July.
The aim is to acknowledge the older
person in residential care and their lifestyle
achievements. Watch out for these displays
at each of the sites over this period.
Accreditation
Many thanks to Darren Pike and the
Residential Services team, who ably
relieved me whilst I was on a recent study
tour.
There were unannounced assessment
contacts from the Quality Agency at
Resthaven Westbourne Park Low Care,
Murray Bridge, and Mount Gambier in the
last quarter. The assessors reviewed various
Expected Outcomes and Modules and
Continuous Improvements. All sites met all
of the requirements assessed.
Tina Emery
Executive Manager,
Residential Care Services
Resthaven Craigmore’s re-accreditation
audit occurred between 28-30 April, with
two assessors on site for the three days.
The site met all 44 Expected Outcomes. The
assessors were very complimentary about
the level of preparation and organisation
for the audit.
Accreditation Dates 2014/15
Mitcham
1-3 Dec 2014
Paradise
8-10 Dec 2014
Marion
5-7 Jan 2015
Westbourne Park
12-14 Jan 2015
Leabrook
19-21 Jan 2015
Bellevue Heights
2-4 Feb 2015
Malvern
9-11 Feb 2015
Murray Bridge
23-25 Feb 2015
Mount Gambier
2-4 Mar 2015
Staff were very helpful and responsive and
able to provide all information requested
in a very timely manner. Congratulations
to Kerri, Hope, Kate and all of the staff
at Craigmore on a wonderful and welldeserved result.
This visit marks the beginning of our
accreditation cycle, with the remaining
nine residential sites to receive visits
between December 2014 and March 2015
(see table right for dates).
Volume 23, Issue 2
I was brought up to respect my elders,
so now I don't have to respect anybody.
George Burns (at 101 years)
6
Winter 2014
Resthaven Review
Community Services
Consumer Directed Care
Resthaven Limestone Community Services
staff, along with Community Services
Head Office, Information Communication
Technology (ICT) and Finance staff, have
put many hours into designing and testing
this module. Live implementation is now
very close.
Resthaven’s implementation of Consumer
Directed Care (CDC) Home Care Packages
has been a major focus of our development
work.
Thanks to all Community Services staff
who have been involved in assisting clients
to transition to CDC. By the end of March,
nearly 50% of our clients had made the
change.
Government Aged Care Reforms
The next important date for Resthaven
Community Services is 1 July 2014, when
means testing of client fees commences
for people who commence a Home Care
Package after 1 July 2014.
We are well down the path of meeting the
legislated requirement for all Home Care
Packages to be delivered in CDC mode by
July 2015.
We await advice from the Department of
Social Services. However, we anticipate
some of the required changes include
a review of some of Resthaven’s fees
collection processes. Managers have
begun some discussions about processes
to be reviewed.
To assist our business operations for CDC,
I commissioned two projects.
One was to develop a web-based selfassessment planning tool for clients and
their families to identify the service they
would like.
International Open Day, 20 June
Staff at Resthaven Western Community
Services have now implemented the tool
with positive feedback from the clients
who have used it. The plan is now to
progressively implement this at all sites.
Resthaven is participating in an
International Open Day for Aged Care on
20 June. Plans are underway to have our
Community Centres open to promote
services and positive images of older
people and ageing.
The second project relates to moving our
client individualised budgets management
into our Computer Information
Management (CIM) system CDC Module.
This initiative coincides with similar events
happening in the UK and many other
countries. We will be part of a Global
Awareness Strategy!
Sue McKechnie
Executive Manager,
Community Services
Left: Resthaven Onkaparinga
Community Services client,
Desma Hannet, with Home
Support Worker, Gill Noolan.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Chaplaincy Update
New Coordinating Chaplains
Inducted
I am delighted to welcome two new
Coordinating Chaplains to the Resthaven
Chaplaincy team.
Rev Cate Baker, Coordinating Chaplain for
Resthaven Leabrook and Paradise, was
inducted on Thursday 20 March at Resthaven
Paradise.
The service was conducted by Rev Philip
Gardner, Uniting Church Placements Officer,
along with Rev Sandy Boyce, and Robyn
Trudinger, Coordinating Chaplain at Resthaven
Marion, Malvern and Bellevue Heights.
Other attendees included former Coordinating
Chaplain, Rev Sue Langhans, Deaconess Pat
Baker, Rev Kingsley Congdon, Coordinating
Chaplain at Resthaven Westbourne Park,
Mitcham and Craigmore, and Resthaven Chief
Executive Officer, Richard Hearn.
Above (L-R): Coordinating Chaplain, Rev
Kingsley Congdon; former Coordinating
Chaplain, Rev Sue Langhans; Craig
Baker (Husband of Rev Baker); Helen
Baker (Mother in Law of Rev Baker);
Coordinating Chaplain, Rev Cate
Baker with her daughter; Coordinating
Chaplain, Robyn Willson; and Uniting
Church Placements Officer, Rev Philip
Gardner, at Rev Baker’s Induction Service.
Rev Frances Bartholomeusz, Coordinating
Chaplain for Resthaven Murray Bridge, was
inducted on Tuesday 8 April at the site. The
service was attended by Resthaven Chief
Executive Officer, Richard Hearn, and President
of the Resthaven Board, Mark Porter, as well as
the Moderator of the Uniting Church, Dr Deidre
Palmer, who performed the induction.
Both ministers had been acting in the position
of Coordinating Chaplain for quite some
time until their appointment was confirmed
recently.
We warmly welcome them both to the
Resthaven community.
Wendy Morey
Executive Manager, Workforce
Development and Governance
Volume 23, Issue 2
8
Above (L-R): Resthaven Board President,
Mark Porter; Coordinating Chaplain,
Rev Frances Bartholomeusz; Dr Deidre
Palmer, Uniting Church Moderator;
Manager, Resthaven Murray Bridge
Residential Care Services, Barbara
Kompier; and CEO, Richard Hearn, at Rev
Bartholomeusz’s Induction Service.
Winter 2014
Resthaven Review
Out and About
Thai Royal Presentation
In March, I was honoured to give a presentation in
Canberra to Her Royal Highness (HRH), the Princess
of Thailand.
Her Royal Highness is Director of Family Medicine
for the Thai Military, and has been working on
establishing primary health care initiatives for
military communities, inclusive of older people’s
groups and services.
Adare Cabins Installed
In December 2012, Resthaven
donated two self contained
independent units to Adare Camp
and Caravan Park at Victor Harbor.
The units have now been installed
on site, providing convenient
holiday accommodation for
people needing disability access
(pictured above).
The units were previously utilised
as Independent Living Units
at Resthaven Leabrook. When
the Leabrook redevelopment
began, they were surplus to
requirements.
Rather than selling them,
Resthaven donated them to
Adare, a Uniting Church property,
to use to offer a holiday at Victor
Harbor to people requiring
accommodation with disability
access.
About 30 people attended the presentation, which
also included a rural medical education specialist
and a maternal and child health senior nurse.
Her Royal Highness asked a number of questions
of me, as did the group. The session went overtime
by 25 minutes, given all the questions they had
about aged care. I provided some Resthaven specific
material and a copy of Resthaven’s history book to
the royal attendees, with another packet given to a
senior Military Doctor.
Such experiences enhance our international
relations and standing in the community.
Below (L-R): Scott Kitchener, Professor, Qld Rural
Medicine Education, Medical Director and CEO
(Toowoomba); Sharon Flynn, CEO, CoastCityCountry
General Practice Training; Her Royal Highness, the
Princess of Thailand; and Executive Manager, Workforce
Development and Governance, Wendy Morey.
Photo courtesy of Mark Lee, General
Manager, Uniting Venues SA.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
On Volunteers
Celebrating International Red Cross Day:
Julie’s half a century of involvement
‘A memorable event
was helping an
Albanian refugee
to find his relative,
as they had not
had contact for
40 years. SA Red
Cross contacted the
Albanian Red Cross and worked together
to find his relative.’
In May, Resthaven Clinical Nurse, Julie
Tansing, celebrated her involvement of
around fifty years as a volunteer with Red
Cross, which is celebrating its centenary in
Australia this year, meaning she has been
involved for half of its existence.
Julie first became associated with Red
Cross when she was 13 years old and
joined the Junior Red Cross group at high
school.
Julie’s passion for the Red Cross has led her
to collect a significant stamp collection
featuring the Red Cross, about which she
gives presentations to Resthaven residents
and clients. Seeing the old stamps and
memorabilia brings back many memories
and sparks interesting conversations.
‘Throughout my high school years, I
continued my involvement and attended
National Conferences as the school’s
representative. After leaving school, I had
a break for a few years as I undertook my
training to become a registered nurse. In
the early 1980s, I again became involved
with Red Cross as a volunteer and then as
an employee. This association continued
for about 20 years.’
‘One of the areas with which I was
associated with the tracing department
of Red Cross. This department’s role was
to assist people to trace family members
who had lost touch due to war or other
conflicts.’
Julie’s Red Cross
memorabilia
collection
includes many
interesting items,
such as nursing
photographs from
the 1940s, tea
towels and stamps.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Volunteer ‘Thank You’ High Teas
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Building Projects Update
Leabrook
At Resthaven Leabrook, eight new
apartments and 15 new bedrooms are in
the final stages of completion.
The external appearance of the building
includes sandstone that has been laid as
part of the new main entrance (pictured
below). Solar panels were installed on the
north facing roof.
Port Elliot
Interest in the apartments has been strong,
and four of the eight are under contract at
the time of writing.
Resthaven Port Elliot is taking shape at an
impressive rate. The concrete ground floor
foundation is still progressing. The most
advanced part of the building has steel
work erected, precast concrete sunshades
installed, a first floor slab, timber framing,
‘first fix’ plumbing and electrical, and
external block work underway (pictured
above).
Following completion of this first stage,
work will be undertaken to upgrade the
Shapley Wing for high care use, and for
other associated work in the high care part
of the facility.
Work is also well underway for the
upgrading of the old school house. The 92
place project is scheduled for completion
in June 2015.
Other Projects
The Independent Retirement Living Units
at Bellevue Heights are progressively being
upgraded as opportunities arise.
Low care rooms at Resthaven Marion are
being upgraded with new joinery and new
air conditioning.
Head Office
The consultant team are busy completing
the working drawings and specifications
for the new Head Office on the corner of
Bartley Crescent and Rose Terrace, Wayville.
New premises at 96 Woodville Road,
Woodville, are being upgraded for
permanent offices for Resthaven Western
Community Services. Working drawings
and specifications are nearing completion
for this project.
Andrew Davies
Manager, Building and Property Services
Tenders will be called in June, and
commencement of work on site is
anticipated for the end of July. Completion
is expected in September 2015.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
National Open Day - Aged Care
On 20 June, Aged and Community Services
SA & NT will host the first National Open
Day for Aged Care in South Australia,
along with other states, the UK and many
other countries, as part of an International
Open Day. The aim is to engage the
broader community and encourage them
to visit their local provider(s).
The Aged Care Services Directory for
Culturally and Linguistically Diverse (CALD)
groups will be part of our celebrations.
Resthaven Marion Community Services
will host an open day, held on 20 June at
Resthaven Marion Community Services in
the Activities Room, 10.00am - 11.30am.
There will be stalls providing information
about the different kinds of packaged care
available.
In conjunction with this day, all ten
Resthaven residential sites are planning
‘Celebration of the Older Person - Diversity
of Lifestyle’ displays and exhibitions of
resident art, craft, painting, gardening,
knitting and much more, showcasing how
creative and active Resthaven residents are.
Resthaven Paradise, G-TRAC, the
University of Adelaide and Resthaven
Paradise and Eastern Community
Services will host an Open Day, from 2.00 4.00pm. There will be information displays
about projects such as EBPAC, TRACS,
G-TRAC, Campbelltown Council, Community
and Residential Services. There will be tours
of the residential, community and G-TRAC
facilities.
Agedcare Alternatives (ACA) will hold
an open house on 20 June from 9.30am –
12.30pm, showcasing the role of ACA and
the services offered by Resthaven.
Community Respite Services
Memories at Work
With so many very interesting occupations
to showcase, the photographic display will
evoke memories and share their living past,
as they are photographed in the setting of
their earlier career.
What do a coffin maker, female truck driver,
wine maker, boat builder, clock maker,
artist, camera woman, podiatrist, pub
owner, ballroom dancer, pastry chef, dress
maker, sales manager and mathematician
have in common?
Sharing their lived experiences with the
general public recognises the diversity,
resilience and wisdom of this earlier
generation.
They will all feature and share memories
of their working lives in a photographic
exhibition at Cafe Finniss, 28 Finniss Street,
Marion from 4 - 24 August 2014 during
normal cafe daytime business hours. The
exhibition will celebrate South Australian
Living Artists (SALA).
Each individual is an older person with
a unique story to tell. The photographic
images will have a short biography
outlining their life experience, pictorially
represented in the photography.
They are also all clients of Resthaven
Community Respite Services, at 31/12
Township Road, Marion.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Limestone Coast Community Services
‘Baking Buddies’
Every Wednesday, the tantalising aromas
of cooking from the ‘Baking Buddies’ wafts
through the Resthaven Limestone Coast
Community Services offices at Naracoorte.
Each person takes home a share of the
food cooked that day for their evening
meal. If there are any leftovers, lucky Resthaven
Limestone Coast Community Services staff
reap the benefits.
The ‘Baking Buddies’ (pictured below) visit
the well-equipped kitchen in ‘Dunmore’
once a week to prepare mornay, soup,
pasties, cakes, slices and biscuits.
Everyone wants to work on Wednesday!
The ladies not only enjoy the cooking, but
sharing their stories while they work, and
selecting recipes for next week.
The ‘Baking Buddies’, L-R: Dulcie Winter, Gladys Hales, Liz Southall (Limestone Coast
Community Services Manager) Ruth Read and Donna Armoogum (Home Support Worker).
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Riverland Community Services
Riverland Receives Funding Boost
A funding boost from the
Australian government
earlier this year means
that Resthaven’s
Riverland Community
Services can offer
additional home care
and support services
for older people living
in their own homes and
communities.
New Manager, Sandy
Smith, is delighted
with the extra funding.
She says, ‘We are really
pleased to be able to
offer more people some
support at home.’
Above (L-R): Linde Herbst; Registered Nurse
Coordinator, Karen Forward; Client, Eddie
Herbst; and Manager, Resthaven Riverland
Community Services, Sandy Smith.
Resthaven’s Loxton based Riverland
Community Services offers home care, low
level home maintenance, support and care
services (such as cleaning, shopping and
washing) for older people living in their
own homes and communities, and support
for veterans.
‘The range of support offered includes
personal care, domestic assistance, meals,
nursing care, social support, transport and
respite for carers - without which many
people wouldn’t be able to remain living
independently’, Sandy explains.
‘Social support is a key feature – keeping
older people in touch with friends and
community groups is really important.’
Right: Resthaven Riverland Community
Services, located at 60 East Terrace, Loxton.
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Marion Community Services
‘Friday Club’ Bus Trip
On 1 May, Resthaven Marion
Community Services hosted a
‘Friday Club’ bus trip, open to all
Marion Community Services and
Community Respite Services clients,
and Resthaven Marion low care and
Independent Retirement Living
residents. Participants enjoyed a
trip to McLaren Vale on the Fleurieu
Peninsula.
The days started out a little slowly,
thanks to a bus with more steps
than advertised! However, with the
perseverance of passengers and staff,
everyone made it aboard.
The tour highlight was the ‘Dave
Clarke Singing Gallery,’ where
participants were treated to a
smorgasbord of wonderful songs
played on the accordion and banjo.
There were foot tapping jigs,
Australian and Irish songs, old time
ballads, and popular sing-a-longs.
They were supported by ‘Yani,’ the
gallery dog, whose role was to make
everyone feel welcome.
The only downside of the day was
ordering cheesecake for lunch at the
local pub, and receiving fruit salad
instead!
Despite the lack of cheesecake, there
were many happy faces upon return.
Pictured right (from top): Participants
board the enormous bus; The group
enjoy some entertainment in the rustic
surrounds of the ‘Dave Clarke Singing
Gallery’ .
Volume 23, Issue 2
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Winter 2014
Resthaven Review
Murray Bridge and Hills Community Services
My Tour of Gallipoli
In 2013, my husband Michael and I went
on an overseas trip of a lifetime. One of the
places we visited was Turkey. This was a
country I'd always wanted to visit since
I was a little girl.
I could not believe how emotionally
attached I became to this country. The
people of Turkey are the kindest and
friendliest people, and have such a love
for Australians. This shows in the way they
maintain the cemeteries at Gallipoli. The
whole area is now a national reserve.
Above: Bernadette and
Michael Gates at Anzac Cove.
Right: Lone Pine Cemetery.
When Michael and I visited ANZAC cove,
we were most surprised by how small
the cove was. We looked up at the sheer
cliff the ANZACs had to scale, and were
dumbfounded by sheer heroism.
I have been going to ANZAC
Day dawn services for many
years now. When my dad
became ill I knew he loved the fact that my
children and I attended the dawn services.
He was a returned World War II soldier, and
he died in 2010.
We visited the cemetery of Lone Pine and
saw the tree in the middle of the cemetery,
and looked around at the head stones.
Some have names, others do not. Most
head stones say, ‘Died for God and Country.’
My dad always told me stories of his life.
I would have loved to have been able to
tell him about Gallipoli and show him the
photos.
One of the most moving memorials was by
the Turkish Colonel, Kermal Ataturk, who
later became the President of Turkey. This
is said at each dawn service at ANZAC Cove
on Anzac Day in Turkey:
I will never forget the emotions of that
journey. Gallipoli became real for me that
day; it was not just a story anymore.
Those heroes who shed blood and lost their
lives, you are now lying in the soil of a friendly
country, therefore rest in peace. There is no
difference between the Johnnies and the
Mehmets to us, where they lie side by side in
the country of ours … you, the mothers who
sent their sons from faraway countries, wipe
away your tears. Your sons are now lying in
our bosom and are at peace. After having lost
their lives on this land, they have become our
sons as well.
Volume 23, Issue 2
My visit to Gallipoli and Turkey was an
experience that changed my life, and each
ANZAC Day dawn service that I am blessed
to attend will be more meaningful to me.
Without those heroic men, so many of
whom gave their lives, we would not now
be living in the greatest country in the
world.
Bernadette Gates
Home Support Worker
17
Winter 2014
Resthaven Review
Bellevue Heights Residential Services
Wildlife Visit
In February, we had a visit from ‘Wildlife
on Wheels’. Residents met some cute and
wonderful Australian native marsupials
and reptiles.
Animals included a small crocodile, a
sugar glider, a large, curious Electus Parrot,
a bouncy little potoroo, a few varieties
of lizards and one very large python.
Residents were able to hold and touch all
the animals. However, when ‘Peter,’ the 9kg
python, was shown around, a few were
understandably happy to watch from a
distance.
The afternoon went well, with residents
and staff enjoying meeting, and holding,
the beautiful wildlife.
From top right: Valerie Symonds and
Alice Francis with the sugar glider; Dulcie
Ormiston and Joan Ryan with Peter the
python; Cyril Richardson with the Electus
parrot; Barbara Rivett, aka ‘Brave Barbara’.
Volume 23, Issue 2
18
Winter 2014
Resthaven Review
Craigmore Residential Services
Resthaven Craigmore Turns 10!
This year, Resthaven
Craigmore turns ten. The site
was officially opened on
17 November, 2004.
This is a very exciting
milestone, especially for
some of the ‘first’ residents,
who have lived here since
the site opened.
A special birthday event is
planned for later in the year.
Stay tuned!
Happy birthday, Resthaven
Craigmore.
Right: The official Resthaven Craigmore opening ceremony in 2004. L-R, Former Board
President, Geoffrey Bean AM; Former Manager, Residential Care Services, Jenny Turner; Kaurna
representative, Auntie Sheree Watkins; Past Uniting Church Moderator, Graham Humphris;
CEO, Richard Hearn.
2004
Volume 23, Issue 2
2014
19
Winter 2014
Resthaven Review
Leabrook Residential Services
On Thursday 24 April, the April birthday
party was held at Resthaven Leabrook.
Even though all birthday parties are
special, this one was extra special, as it
included four residents who shared the
same birthday of 17 April, with two of
them aged over 100 years.
The four residents who share the same
date of birth are 106 year old Irene
Harris, 104 year old Elma Lewis, 99 year
old Dorothy Wilson, and the ‘junior’ of
the birthday group, 84 year old Marcus
Henningsen.
Other members of the ‘April’ crew included
Olive Colley, 91, Natalie McDonald, 90,
Mary McGregor, 84, Judith Tate, 83,
Kathleen Coxon, 80, Dorothy Pill, 82, and
Marie Wilfert, 74. In total, the group had a
collective 977 years (too many candles to
fit on one cake!).
Above: As the grandest
member of the group,
Elma Lewis receives
‘cutting the cake’
honours. The delicious
birthday cake (pictured
right), had special tags
for each birthday group member.
This was such a momentous occasion that
Channel Ten visited Resthaven Leabrook to
catch the action. The story was aired that
night on the Channel Ten 5.00pm news.
Volume 23, Issue 2
Below (L-R): Dorothy Wilson (99), Elma Lewis
(106) and Irene Harris (104) celebrate in style.
20
Winter 2014
Resthaven Review
Marion Residential Services
Brian Bowley, 1935 - 2014
He believed these activities were his
connection to the residents of Resthaven;
people he deeply respected for their
stories and inner strength, and whose
company he cherished.
Born on 23 September,
1935, Brian Bowley was
the first of two sons to
Keith and Hazel.
He was a deeply spiritual and religious
man, exemplified through his adherence
to the greatest commandment; ‘Love
one another as I have loved you.’ To have
been loved by Brian came in many forms,
almost always simply, without obligation,
quietly and gently. For some students at
Westminster College, his love and patience
helped them develop confidence and
brought out their potential as he shared
his life story and they taught him computer
skills.
He was educated at
Highgate Primary
School, Unley High
School, the SA Institute
of Technology and the University of NSW,
qualifying as an architectural draftsman,
architect, and landscape architect.
He worked for the state government and
a handful of private firms in both Adelaide
and Sydney.
He was heavily involved in the church,
attending Malvern, Seacliff, Chatswood
(Sydney) and Seacombe Heights Methodist
and Uniting Churches.
Brian defined himself by his relationship
with people. He was described as a gentle,
kindly soul, who will be best remembered
as a welcoming face at Resthaven Marion,
the ice-cream bandit of Westminster, the
‘Red Hat Ladies’ afternoon tea gate crasher,
as the unfailing provider of birthday cards
and Karen’s ‘inside man;’ ever optimistic,
ever enthusiastic.
He was married to Janferie Johns in 1958.
Together they had three children. From
these, he had three grandchildren and
three great grand-children.
In late 2007, Brian came to Resthaven after
five years of selfless caring for his wife,
Janferie, as she fought cancer. He had been
ignoring his own medical needs and his
health had deteriorated to the point he
could not care for himself. He was very ill
and clinically depressed. On the way into
Resthaven, he was weak, had a fall, and
returned to hospital.
This earned him the nickname, ‘Brian
Everywhere;’ Resthaven’s pin-up boy. But
deep down, he really only wanted to be
comfortable, closely connected to friends
and family.
He enjoyed an Indian summer in
Resthaven, his new home; among the
residents and staff, his new family and
friends. He had a renaissance; reigniting
his youthful passions of art, architecture
and gardens. In the final years of his life, he
came to Resthaven and lived.
Slowly, through the dedication of the staff,
particularly Lifestyle Coordinator, Karen
Neighbour, Brian recovered and lived a life
filled with renewed purpose. He was a keen
member of many clubs. He was a regular
at coffee clubs, outings, and morning and
afternoon teas.
Volume 23, Issue 2
Dean Bowley
21
Winter 2014
Resthaven Review
Malvern Residential Services
Annesley Student Visit
Students from Annesley Junior School
are teaming up with Resthaven Malvern
residents to create reminiscence books.
The project is part of the school’s ongoing
relationship with Resthaven Malvern.
The children are creating books based on
the stories that the residents are recalling
about their past lives.
They have partnered up with and
interviewed the participating residents
about their history, favourite food, flowers,
what it was like growing up and the
differences between then and today.
Incorporating photos taken on their iPads,
they will make ‘life history’ books for the
residents to keep.
Clockwise from
top: Doreen
Hendry, Susan
Meyers, Louise
de Silva and
John Plenty
with Annesley
students.
Volume 23, Issue 2
22
Winter 2014
Resthaven Review
Mitcham Residential Services
Easter Art Exhibition
During March and April,
residents involved in the
Thursday Art and Craft
Group (pictured right)
worked with Lifestyle staff
and Gallery One on items
for the Easter creative arts
event, ‘life@death:
LETTING GO’, held
between 21 March - 17
April 2014.
The exhibition was held
at several venues, with
the main works on display
at Gallery One, Mitcham
Cultural Village and
Mitcham Village Uniting
Church.
Above: (Back, L-R) Marion Sinclair, Marion
Morel, and (front) Betty Gransden.
Left: Vivienne Newcombe.
Below: Betty Gransden.
Thank you to the Art and
Craft Group for all their
hard work!
Volume 23, Issue 2
23
Winter 2014
Resthaven Review
Mount Gambier Residential Services
Site Pets Bring Joy to
Residents
There are several animals who
live at Resthaven Mount Gambier.
They bring much joy to the
lives of residents with their fun
personalities and quirky habits.
Tilley the cat (right) came to live
with us when she was only a
few months old. She was a stray
found on a local farm. As you can
see, she has blossomed into a
beautiful young lady! She is now
about one year old.
Our birds, Bonnie and Clyde (below),
were named by the residents through a
site naming competition. The birds have
lived on site for two years.
Our turtle, Harriette (above), was
donated to us by a resident’s
granddaughter who couldn’t care for
her anymore.
Harriette was originally called Harry,
however, we then found out that ‘he’
was a ‘she’, and she was renamed!
Harriette has been with us for about a
year and a half.
Volume 23, Issue 2
24
Winter 2014
Resthaven Review
Murray Bridge Residential Services
Reader of the Month: Margaret Arnold
What hobbies or interests have you enjoyed?
Where did you go
to school?
I played basketball during my working life.
Later, I loved knitting jumpers for the grand
kids, and doing needlework, embroidering
on supper cloths. I also enjoy crochet work,
making rugs.
Murray Bridge.
What did you do
when you left
school?
Do you have any special memories or stories
that you would like to share?
I went to work
at a clothing
factory which
was opposite the old police station and
Town Hall. We made army shirts and
trousers. We had about 20 staff. It was my
first job and I enjoyed it.
At aged 6, I was struck down with
Diptheria, along with another girl.
How do you like to spend your leisure time
now?
I enjoy crossword puzzles and being
involved in several activity groups at
Resthaven.
Where have you lived throughout your life?
I was born at Mypolonga, but moved when
only two years old into Murray Bridge,
Hungry Hill. I have lived in the Bridge all my
life.
Do you have any wise words to pass on to
others?
As a child, I was told to ‘Do what you are
told when you are told!’
What occupations have you undertaken
during your life?
Thank you for sharing your story,
Margaret!
After the factory closed, I worked at Clipsal
making electrical parts.
Naming of the New 'Dog'
Resthaven Murray Bridge residents have purchased
a Border Collie ‘Dog’ (a statue), and were asked to
place ideas for his name in the suggestion box. At the
March Residents’ Meeting, a name was drawn from
the box, and the result was the new name of ‘Dexter’.
A collar and name tag for ‘Dexter’ is being organised.
He has brought much pleasure to residents as he is
moved around the facility.
Right: Eric Scheer with 'Dexter', who shares the same
name as his son’s dog.
Volume 23, Issue 2
25
Winter 2014
Resthaven Review
Paradise Residential Services
Knit and Natter Easter Project
Our ‘Knit and Natter’ group wanted a
change from making squares for blankets.
With Easter approaching, they decided to
make some gorgeous bunnies (pictured
below).
The staff at the kindy are so excited, and
will have the children send us a letter of
thanks, with pictures. I am sure the Knit
and Natter group will love to see their
bunnies being enjoyed.
The ladies had quite a production line
happening, with the bunny being knitted
up and then passed onto another person
to stuff, sew and put on the finishing
touches.
The bunnies are living at reception for
the time being, and are creating a lot of
interest for our visitors, who would love
to buy them. However, I am under strict
instructions to advise that they are not for
sale!
We now have 24 colourful bunnies, with
the numbers growing every day.
Thank you to the Knit and Natter group for
all their hard work.
The bunnies will be donated to a special
needs kindergarten, who have foster
children and special needs children in their
care.
Volume 23, Issue 2
Susanne Stanford, Clerical Assistant
26
Winter 2014
Resthaven Review
Westbourne Park Residential Services
Pet Friends
Resthaven Westbourne Park staff member,
Yvonne, often brings her loveable dog, Tia, to
the site to enjoy the company of delighted
residents, family and visitors. Tia happily
follows Yvonne around the site and is always
up for some lap-time with residents.
Yvonne’s budgie, Frankie, lives at the site
and can often be found catching a ride on
Yvonne’s shoulder.
Right: Val Rawe and Tia.
Below: Yvonne, Tia and
Frankie the budgie.
Above: Tia with Doreen Walsh.
Below: Visitors to the site enjoyed an
unexpected visit from the friendly site birds
when they dropped in recently on their
friend, Doreen.
Volume 23, Issue 2
27
Winter 2014
Resthaven provides outstanding care and support to
older South Australians and their carers. Resthaven
is a diverse community of people: residents,
clients, staff, volunteers, families, friends and other
stakeholders.
We value respect, integrity, choice, individuality,
independence, belonging, resourcefulness, safety
and well being.
Chief Executive Officer: Mr Richard Hearn
Keep up to date by checking Resthaven’s website.
It includes all services and a comprehensive
outline of the organisation. The News Update
page has the most recent news. Please let us
know how our website could be improved.
Email comments to: pr@resthaven.asn.au
The Resthaven Review is a quarterly newsletter
produced and published by Resthaven Inc for all of
Resthaven’s residents, community clients, volunteers,
friends, relatives and staff. Articles are invited for
consideration to effectively communicate news
of events and items of interest throughout the
Resthaven network. You are encouraged to contribute
articles. Items can be given to the Program Manager,
the Clerical Assistant, or to a staff member, to be
forwarded to the Public Relations Department at
Head Office via internal mail. We reserve the right to
determine the appropriateness of items and to edit or
adapt articles as necessary at any time. Please mark
on the article the Resthaven program or site, author’s
name (if desired) and ‘For Resthaven Review’. Thank you.
We appreciate your contributions!
RESIDENTIAL CARE SERVICES
Bellevue Heights 47 Eve Road,
Bellevue Heights
Phone (08) 8278 8588
Craigmore 200 Adams Road, Phone (08) 8254 4008
Craigmore
336 Kensington Road, Leabrook Phone (08) 8332 4333
Leabrook
43 Marlborough Street, Malvern Phone (08) 8272 0222 Malvern
10 Township Road, Marion Phone (08) 8296 7555 Marion
48 Smith-Dorrien Street, Mitcham Phone (08) 8271 0639
Mitcham
24 Elizabeth Street, Mount Gambier
Phone (08) 8723 0911
Mount Gambier
53 Swanport Road,
Murray Bridge Murray Bridge
Phone (08) 8532 1969 61 Silkes Road, Paradise Phone (08) 8336 5444 Paradise
30 Sussex Terrace,
Westbourne Park Westbourne Park
Phone (08) 8271 3300
COMMUNITY SERVICES
General Enquiries
Community Respite Phone (08) 8358 3173
Limestone Coast
Phone (08) 8762 4389
Marion
Phone (08) 8296 4042
Murray Bridge & Hills
Phone (08) 8531 2989
Northern Phone (08) 8252 6811
Onkaparinga
Phone (08) 8326 3444
Paradise & Eastern
Phone (08) 8337 4371
Riverland
Phone (08) 8584 5866
Western
Phone (08) 8261 3411
Published by Resthaven Incorporated, PO Box 327,
Unley SA 5061, phone (08) 8373 0211.
Editorial enquiries can be made to the Public Relations
Department, phone (08) 8373 9141.
The material contained in the Resthaven Review is of the nature
of general comment and interest only, and neither purports nor is
intended to be advice on any particular matter. This publication
may not, in whole or part, be lent, copied, reproduced, translated,
or reduced to any electronic medium or machine readable form,
without the express written permission of the publishers. While
the publishers have taken all reasonable precautions and made all
reasonable effort to ensure the accuracy of material contained in
this publication, Resthaven does not assume any responsibility or
liability for any loss or damage which may result from any inaccuracy
or omission in the publication, or from the use of the information
contained herein and make no warranties, expressed or implied, with
respect to any of the material contained herein.
Phone 1300 13 66 33
Unit 31/12 Township Rd,
Marion
17 Gordon Street,
Naracoorte
43 Finniss Street,
Marion
88 Adelaide Road,
Murray Bridge
16 Gillingham Road,
Elizabeth
103/Commonwealth House
Beach Rd, Noarlunga Centre
61 Silkes Road,
Paradise
60 East Tce,
Loxton
391 Torrens Road,
Kilkenny
Do you have an item for the
‘Resthaven Review’?
Residents, clients and staff
are strongly encouraged to
submit items for publication.
Please give your items to
Reception to be sent to the Public
Relations Department via the internal
mail system. Remember to include
your name and site. We welcome your
contributions!
www.resthaven.asn.au
Volume 23, Issue 2
Resthaven Review
28
Winter 2014