Editor: Ashley Kramer PRC Staff: Vicki Harshbarger, Ashley Kramer, Amanda Busby, Trisha McBee GreyStone Power: Home of the World Champion Lineman Team EGGS FOR SALE: Call Terry Queen at 678-8581133. Located in Villa Rica. EGGS FOR SALE: Free-range eggs for sale. Located in Hiram. Call Gary and Judy Smith at 770-265-0676. FISHING GUIDE SERVICE: Stripers, catfish, crappie, noodling. Lake Weiss, Carters Lake (Elijay) and the Tennessee River. Have some fun, let’s go fishing. Special prices for kids. Contact Kenny Wylie for details at ext. 2275 or 678-449-9101. FOR SALE: Table and six chairs for sale. $400 firm. Visit the intranet employee ads to view a photo. Call Nancy Mathison at 770-370-2066 or on her cell, 770-446-7060. FOR SALE: 1998 Ford New Holland 555E backhoe 4 x 4 with 2,867 hours. One foot, two foot and three foot buckets. 2001 Hardeebilt 8 x 25 3-axle, 20,000 lbs. equipment trailer. $25,000 for both. 1999 GMC C6500 dump truck. Automatic, Allison transmission, ABS, air, new tires, single-axle less than 26,000 lbs. GVWR. 119,280 miles, $13,000. Randy Murphy, 770-823-9140. FURNITURE REPAIR: Modern or antique furniture repair. Call Jerry Maxwell at 404-784-5301. INSPIRED GIFTS AND CUSTOM FRAMING: Beautiful custom framed inspirations or your own prints make great gifts for any occasion. Call Alicia at 770-920-2578 or 404-317-8987. INSIDE THIS ISSUE Birthdays Employee ads COUPONS REQUESTED: Julee Wynns would like your coupons from the Sunday paper. With additional coupons, she can donate food to local food banks. Please contact Julee at ext. 2426 or julee.wynns@greystonepower.com for more information. Connect Stay connected! KRAFT DJ SERVICES: Need a DJ for a party, wedding or celebration? Call Kurt Kraft of Kraft DJ Services at 770-459-1278. PERSONAL TRAINER: You know you need to work out, but you can’t seem to get motivated! What you need is a motivator, a licensed and certified personal trainer to keep you on track—someone who will work with you until you’re disciplined enough to go on your own. Personal, private and accommodating! Call Sher at 770-546-9781. PITCHING LESSONS: Offered by a collegiate athlete currently pursuing his physical education degree. $30/half hour or $50/hour. Call Zach Sparks at 678-773-7525 if interested. THIRTY-ONE GIFTS: Fashionable, functional, personalized products that every woman loves…with fresh new looks every season. Call Cindy Cole at 678-629-8394 or visit www. mythirtyone.com/53516. WOODHAM CRAFTS: If you are looking for unique and affordable handcrafted gifts, check out samples of my work on Facebook at “Woodham Crafts.” I offer hand painted 8x10, 10x10 and 11x14 stretched cotton canvas pictures, along with hand painted, made-toorder bird houses. There is nothing over $20 and I can finish most things in a few days. Send me a message on my Facebook page, call/ text 770-530-3499 or email woodhamcrafts@ hotmail.com. To place a free employee ad, email ashley.kramer@greystonepower.com or call 770-370-2600. Ads can also be placed on the employee intranet. June 2 Tony Tyson 2 Brian Mills 5 Jim Bowman (R) 5 Frank Woods (R) 7 Mildred Dukes (R) 7 Matt Williams 8 Jerry Maxwell (R) 8 Melvenia White 9 Jean Lester (R) 9 Alicia Bonner 10 Larry Copeland 13Charlotte Lockhart (R) 13 Patrick LeCroy 14 Mary York 15 Leroy Perryman 15 Matt Freeman 20 Jim Crawford (R) 20 Andre Reed 23 Heath Hale 24 Peggy Crofts (R) 24 Tim Williams 26 John Walton 27 Tara Huffman 29 Amanda Busby 30 Brett Corley July 2 Eric Taylor 3 Suzanne Teems 4 Frank Harrell (R) 4 Roy Flemister 4 Julee Wynns 4 Anne Dabbs 5 Darlene Prince 5 Heather Isbill 5 Cindy Cole 12 Rudy Echols 14 Jerri Carruth (R) 14 Donnie Gary 14 Brad Bentley 15 Ruth Covington (R) 17 Mike Smith (R) 18 Lisa Lonon 18 Donna Dickie 20 Kenny Wylie 20 Angie Pagan 21 Hilda Wilkerson 21 Albert Morris 21 Trina Wright (R) 22 Dana Williams 22 Evelyn Hood (R) 23 Lanette Toler 27 Dwight Waters 27 Scott Buchanan 28 Steve Findley 29 Samantha Honea 30 Gary Miller 30 Byron Spraggins 31Charles Bohannon (R) 31 Kerry Spicer (R) = Retiree VISIT WWW. ACTION.COOP TODAY! AMERICA NEEDS AN ALL-OF-THEABOVE ENERGY STRATEGY. 4 An internal publication of the Public Relations and Communications Department VOLUME 24 • NUMBER 6 • JUNE 2014 Page two: Horse championships strengthen family bonds for Toler Page three: Jelks offers car seat safety help Cel-e-brate good times... COME ON! The year 2013 and first half of 2014 have been banner years for GreyStone Power and its employees, and it’s time to celebrate our success. On Thursday, Aug. 14, all GreyStone employees and temporary associates will be treated to the mouth-watering ribs and barbecue cooked on site at GreyStone by Planters EMC Director Bobby Smith and friends. Bobby has a statewide reputation for his grilling expertise. Hours will be from 11:15 until 2:45 p.m. “The year 2013, and 2014 so far, were banner years for us,” says President/CEO Gary Miller. “I’ve never been more optimistic about the future of GreyStone. Over the past year and a half, we have learned more about each other through various development processes and we are stronger than ever. The Board of Directors has seen our progress and recommended that all employees and temporary associates be recognized for their efforts. So please come celebrate with us!” Just a few of the celebrations resulting from a total GreyStone Team effort include: • GreyStone’s average quarterly American Customer Satisfaction Index score rose from 83.75 in 2012 to 84.5 in 2013. The average quarterly Overall Member TSE Satisfaction Score rose from 8.85 to 8.91. • Financials were under budget in every category for 2013, a testimony to all employees’ dedication to cost management. • Confronted with back-to-back outages caused by unusual winter storms, employees demonstrated their dedication to restoring power quickly and safely, whatever it took. • GreyStone University is up and running and making an investment in developing employees to their fullest potential. • All teams are functioning well and have learned how to efficiently work together, resulting in several successes, including the national Edgar F. Chestnutt award for Best Total Communications Program and continuing lineman’s rodeo championships. • Successful energy seminars have positioned GreyStone as our members’ “One-Stop Shop for Energy Efficiency.” 2014 will see a solar seminar and a joint Serenbe-GreyStone seminar. • Members taking advantage of self-service increased almost 28 percent in 2013 over 2012. • Automated switching devices manned by experienced, knowledgeable dispatchers have helped restore power to members more quickly through alternate power feeds. • Prepaid members now total 6,247. Celebrate on Aug. 14 • GreyStone is the best mobilizer of members who sent messages to Congress and the EPA voicing their concerns. GreyStone members sent 57 percent of the messages sent from co-ops in Georgia. • GreyStone has the most successful Facebook effort among Georgia co-ops with more than 3,000 likes. • A new GreyStone website has experienced a nearly 50 percent increase in monthly visitors since the site launched in February. We’re still adding up the celebrations, so please send any other notable accomplishments you know of in 2013-2014 to member matters@greystonepower.com. At our celebration Aug. 14, we’ll display all the successes you’ve made happen. Congrats Team! 1 Meet Apparatus Technician I Chris Romines Date of hire: Dec. 2, 2013 Birthplace: Acworth Hobbies: hunting, fishing and metal detecting for Civil War objects (including buttons and bullets) around New Hope, where the Battle of New Hope Church was fought during the Civil War Greatest achievement: getting hired at GreyStone Power Most people wouldn’t know that: I started my power company career at Cobb EMC and I also worked in a taxidermy place for two years Favorite movie: “Forrest Gump” Favorite food: fried chicken Favorite holiday: Christmas Favorite community: New Hope Favorite restaurant: Joe’s Crab Shack in Kennesaw Favorite song: “Time Marches On” by Tracy Lawrence Favorite TV show: “Duck Dynasty” Special talent: I make my own bullets for hunting deer 2 Horse championships strengthen family bonds for Toler Last winter, Human Resources Assistant Lanette Toler began bonding with an 8-year-old racking horse she purchased in the fall named Pride’s Dirty Harry. Lanette says Harry has a friendly and sweet personality, and they bonded quickly. He also seems to have the right disposition for competition. “He likes attention—he’s a true show horse,” she says. In April, Lanette and Harry competed in the Racking Horse Spring Celebration in Decatur, Ala., and took third place in a class of 14 riders. Last month, they competed in the Mississippi State Racking Horse Championship in Booneville, Miss., and were named champions in their class. It was the first time Lanette won a set of roses, which was draped over Harry during a victory pass around the arena. During the competition, horses are judged by their gait, performance, appearance and consistency. Racking horses like Harry have a four-beat gait, known as the rack. At full stride, only one foot strikes the ground at a time, giving them an unusually smooth ride. For Lanette’s class, the horses wear special pads to elevate their two front feet, while the riders wear English-style dress. During the competition, all of the riders in a class show their horses in both directions around the show ring, changing speeds as they go. Since all the horses in a competing class are judged at the same time, horses and riders must stand out to win. “You and your horse have to be on your game. It takes a good horse that knows what they’re doing. It’s a combination of horse and rider,” says Lanette. The competition is a family affair for Lanette. Since the mid-1980s, she and her husband, Tim, have been showing horses. At home, they have four horses that Lanette says are like her children. In their late teens and early 20s now, the Lanette and her horse, Harry, circle the show ring during a competition. horses have been under the family’s care since before the age of two. While Lanette and Harry round the show ring together, Lanette stays focused on her horse. “I couldn’t tell you what the judges wear or who’s in my class,” she says. She does, however, notice her coaches on the sidelines—Tim along with Harry’s trainer, Tyler, who Lanette says is like a son to her. Since Harry stays in Tennessee under Tyler’s care, Lanette tries to visit at least once a month to ride her horse and continue to build their bond. Her next goal is to win the championship class and a horseshoe of roses at the Racking Horse World Celebration in Decatur, Ala. The nine-day competition, held in September, is the oldest and largest racking horse show in the country. This year the competition will celebrate its 43rd anniversary. This year’s wins have been bittersweet for Lanette as she remembers a time when her dad was there to cheer her on. “My dad was real involved before he got sick. He went to shows with me,” she says. Lanette’s father passed away last year, but is honored each time she and Harry glide around the show ring. “I said this year that I was dedicating these shows to my dad,” she says. Employee news New employees Michael K. Moore joined GreyStone May 30 as Vice President of Power Supply. He has spent his whole career working with electric co-ops and has served over 10 years as GreyStone’s Michael K. Moore principal consultant on power supply matters. Michael previously served as President of C. H. Guernsey & Company, a national engineering consulting company. He holds a Bachelor’s degree in Electrical Engineering from Georgia Tech and has a Professional Engineer (PE) license. Michael and his wife, Jayne, live south of Austin, Texas near the city of Buda and have two grown sons, Michael Jr. and Spencer. In his leisure time, Michael plans to get into woodworking. David Webb joined GreyStone May 27 as an Engineer III. He brings 30 years of industry experience to GreyStone, and he previously worked for Georgia Power, Oglethorpe Power CorDavid Webb poration, his own consulting business and Utility Support Systems. A native of Smyr- na, David earned his degree in Electrical Engineering from Auburn University and has a Professional Engineer (PE) license. He and his wife, Judy, live in Douglasville and have a daughter, Hannah. In his free time, David loves clay target shooting. Congratulations Terry Queen was promoted to a Lead Lineman June 12. Travis and Breanna Turner are proud parents of a new baby girl. Addison Crystal was born May 30 weighing 7 pounds, 13 ounces and measuring 19.5 inches long. Shyanne Rose Ken Statham retired from GreyStone on May 30. We wish him well. In our prayers Melvenia White‘s husband, Larry, was admitted to WellStar Douglas Hospital and later was transferred to St. Joseph’s Hospital. Addison Crystal Edenia Martinez and Devin Adams are proud parents of a new baby boy. Dylan Liam was born May 21 weighing 7 pounds, 12 ounces and measuring 22 inches long. In sympathy We miss our retiree Wesley Graham, who passed away June 12. Wes retired in 2009 after working at GreyStone for 38 years. Wesley Graham Dylan Liam Gary and Judy Smith are proud grandparents of a new baby girl. Shyanne Rose, the daughter of Christopher and Leah Smith, was born May 20 weighing 9 pounds and measuring 19.5 inches long. Jelks offers car seat safety help Member Services Rep III/CC Carolyn Jelks was walking at Hiram Pavilion Shopping Center when a nearby car slowed down. The driver stopped to ask her a question, and Carolyn noticed that next to the elderly driver was a small child in the front seat without a car seat. Remembering when her own son was small, Carolyn says she couldn’t let that go. “Even with a minor fender bender, that air bag can deploy and cause serious injury or even death,” Carolyn told the driver. She then offered to help the driver and showed her how to get the child properly in the car seat, which was in the back seat of the car. Ken Statham Carolyn was rewarded $50 for her efforts, and while she says the monetary effort is good, it’s not the true reward. “The reward for me comes from knowing I’m making a difference, not only in the company, but also in the community,” she says. “The safety program has definitely made me more aware of my own safety as well as the safety of others. When you find these safety issues, then it becomes your responsibility to do something about it,” says Carolyn. “I think since the program’s inception, the monthly safety meetings help keep safety in your mind,” she adds. Important dates EMPLOYEE ASSOCIATION PICNIC: Saturday, June 21 at Six Flags • Park open from 10 a.m. to 10 p.m. • Lunch served from 12:30 to 1:30 p.m. • Door prizes from 12:30 to 1 p.m. • Lunch includes chicken sandwiches, hot dogs, baked beans, chips, ice cream bars, cookies, Coke products UPCOMING HOLIDAYS: • Friday, July 4 • Monday, Sept. 1 DRESS DOWN DAYS: • Thursday, July 3 (patriotic clothing) • Friday, Aug. 29 SOLAR ENERGY 101: Tuesday, Aug. 26 from 6:30 to 8:30 p.m. at GreyStone Power; RSVP on our website, www.greystone power.com 3 Cel-e-brate good times... COME ON! All employees and temps: Join us for BBQ ribs, pork and fixins’ Thursday, Aug. 14 from 11:15 a.m. to 2:30 p.m. in the GreyStone auditorium by Bobby Smith and Friends Our team made it happen! • GreyStone’s average quarterly American Customer Satisfaction Index score rose from 83.75 in 2012 to 84.5 in 2013. The average quarterly Overall Member TSE Satisfaction Score rose from 8.85 to 8.91. • Financials were under budget in every category for 2013, a testimony to all employees’ dedication to cost management. • A successful conversion to SEDC for general accounting and work management was completed on time and within budget. • Confronted with back-to-back outages caused by unusual winter storms, employees demonstrated their dedication to restoring power quickly and safely, whatever it took. • So far in 2014, O&E has experienced a 55 percent improvement on the worst performing circuits as a result of actions taken by the team. • GreyStone University is up and running and making an investment in developing employees to their fullest potential. • All teams are functioning well and have learned how to efficiently work together, resulting in several successes, including the national Edgar F. Chesnutt award for Best Total Communications Program. • Over the past several years, our linemen have proven themselves as leaders in international and state lineman’s rodeos, with the highest accomplishment being named the World Champion Lineman Rodeo team. • Successful energy seminars have positioned GreyStone as our members’ “One-Stop Shop for Energy Efficiency.” 2014 will see a solar seminar and a joint Serenbe-GreyStone seminar. • GreyStone’s offering and promotion of additional member choices for automated self service in 2013 resulted in an increase of the ratio of the average number of actual member self service items to one member call from 2.4 in 2012 to 3.7 in 2013. • Members taking advantage of self-service increased almost 28 percent in 2013 over 2012. • Through July 15, only 28 services have been erroneously disconnected; last year by the same time, GreyStone had experienced 40 cut-offs in error. • Automated switching devices manned by experienced, knowledgeable dispatchers have helped restore power to members more quickly through alternate power feeds. • Prepaid members now total 6,345. • GreyStone is the best mobilizer of members who sent messages to Congress and the EPA voicing their concerns. GreyStone members sent 57 percent of the messages sent from co-ops in Georgia. • GreyStone has the most successful Facebook effort among Georgia co-ops with 3,038 likes. You made it happen! Congrats Team! Devotional at Employees Association Meeting Aug. 7, 2014 written by and presented by Vicki Harshbarger in preparation for Celebration/Employee Appreciation Event Champion. The word conjures up visions of super heroes, David and Goliath, Muhammad Ali, the football player running for the final touchdown that wins the game. How does the dictionary describe it? A person who has defeated his opponents in a competition or series of competitions Someone who speaks publicly in support of a person, belief, or cause. A person who fights for or defends any person or cause. Next week, we are going to have a celebration of our accomplishments, together, as a group. The last year has been a year full of accomplishments for GreyStone. How has that happened? It’s because of you, the GreyStone champions. You spend at least a third of your day, five days a week, championing the cause of GreyStone, and being a champion for the members of GreyStone. You are the face that members see, the voice that they hear, the worker that brings light out of darkness. A champion is someone like Jackie Veitch, who noticed that a member’s whole front yard was flooded, came back to the office and reported it, and made sure the member found out about it. A champion is someone like Linda Gladden at the Dallas office, who a member described as providing excellent customer service and being compassionate and understanding. A champion is Lisa Barnebee and Annette Burks, who delivered negative information to a member and yet he wrote in commending them for the wonderful way they delivered the bad news anyway. Champions are the linemen who rescued members stuck in ditches in our recent snow storms. A champion is Jerry Tucker, who a member said was able to take down a tree in “the most expeditious way!” When a member writes to GreyStone, a Mrs. Pierson, and says that she is leaving to move to California, but didn’t want to go until she had thanked us for all we had done for her for the last eight years, and how we worked with her when she needed it, then you know a Champion was the one who helped Mrs. Pierson. GreyStone employees are special people. I thought so the day I walked in here nearly 24 years ago. If you weren’t, GreyStone would not enjoy the wonderful reputation it enjoys in this community today. The Bible encourages us to run with determination the race that lies before us. Each of you here have committed yourselves to excellently run the race. That’s why on next Thursday we’re celebrating each of you as champions of GreyStone. A champion, consistently and without reservation, strives to reach his full potential. A champion has the courage to risk failure, knowing that setbacks are lessons to learn from. A champion demonstrates a deep desire to succeed, applying passion and heart to any and every task at hand. A champion uses an event to gain greater selfknowledge as well as feedback on physical improvement. A champion trains their thought processes as well as their body to produce a total approach to performance. A champion understands their weaknesses and trains to strengthen them. A champion actively creates a life of balance, moderation and simplicity - values that help improve running and life. A champion views competitors as partners who provide challenge and the chance to improve. A champion understands performances are like a roller coaster, with many ups and downs, and that you have to accept both the good and the bad. A champion has vision. A champion dreams of things that haven't been and believes they are possible. A champion says "I can." Let’s pray. Heavenly father, Thank you for each employee here today, each of these champions of GreyStone ,who lift up the banner of GreyStone in our community. These men and women are the GreyStone that people know and experience. Lord, I pray your blessings and protection on each one of them and their families. Without each one of them, Father, GreyStone would not be the corporation it is today. Thank you Lord. Amen. CELEBRATION DAY IS TODAY! Lunch in the Auditorium any time between 11:15 a.m. and 2:30 p.m. Door prizes will be given out every 30 minutes, and you do not have to be present to win. Thank you, Employees! You are the Champions! EMPLOYEE INTRANET POSTS We Are The CHAMPIONS Editor: Ashley Kramer PRC Staff: Vicki Harshbarger, Ashley Kramer, Amanda Busby, Trisha McBee, Susie Barzelatto GreyStone Power: Home of the World Champion Lineman Team Connect Stay connected! INSIDE THIS ISSUE Birthdays Employee ads BUILDER SPECIALITIES: Company installs and sells garage doors, appliances, fireplaces and insulation. Contact John Walton at 404-886-1169. CONCRETE CUTTING: Concrete Cutting by Williams Brothers Concrete Cutting. All size jobs accepted. Many years experience. Call Matt Williams, Jean Bentley’s brother, at 770-439-3020 or 770-231-6844. COUPONS REQUESTED: Julee Wynns would like your coupons from the Sunday paper. With additional coupons, she can donate food to local food banks. Please contact Julee at ext. 2426 or julee.wynns@greystonepower.com for more information. EGGS FOR SALE: Call Terry Queen at 678-8581133. Located in Villa Rica. EGGS FOR SALE: Free-range eggs for sale. Located in Hiram. Call Gary and Judy Smith at 770-265-0676. FOR SALE: Goat milk soap and lotion for sale at www.tarastinysfarm.com. Nubian and Nigerian Dwarf Goats for sale at www.tarastinysfarm. webs.com. FOR SALE: Table and six chairs for sale. $400 firm. Visit the intranet employee ads to view a photo. Call Nancy Mathison at 770-370-2066 or on her cell, 770-446-7060. FURNITURE REPAIR: Modern or antique furniture repair. Call Jerry Maxwell at 404-784-5301. KRAFT DJ SERVICES: Need a DJ for a party, wedding or celebration? Call Kurt Kraft of Kraft DJ Services at 770-459-1278. MASSAGE: B Still Healing Massage in Villa Rica offers 30, 60 or 90-minute massages, a 60-minute prenatal massage, a 60-minute hot stone massage, ear candling and massage packages. Call Brandie at 404-934-8265. PERSONAL TRAINER: You know you need to work out, but you can’t seem to get motivated! What you need is a motivator, a licensed and certified personal trainer to keep you on track—someone who will work with you until you’re disciplined enough to go on your own. Personal, private and accommodating! Call Sher at 770-546-9781. READY TO RELAX AND ENJOY THE SUN? For rent: Gulf Shores Plantation, Unit 4911 in Gulf Shores, AL. Two bedroom, two bath condo sleeps six. One indoor and six outdoor pools, seven tennis courts, 24-hour security-gated resort with unobstructed ocean view. Contact Greg at 678-595-5300 or DeEnna at 404-9933141, or email mcalear3325@comcast.net. Visit www.vrbo.com/280683 to learn more. TRAVEL FOR LESS: Visit www.ytbtravel.com/ perfecttentravel. Hotels, air fare, car rental, flowers, special vacations. Online, easy. Visit the web site to make your plans or call Bob Harshbarger at 770-401-2973. WANTED: Need tree cut down, very large pine between two houses. Will take an expert. Close to GreyStone. Call 678-280-4197. WOODHAM CRAFTS: If you are looking for unique and affordable handcrafted gifts, check out samples of my work on Facebook at “Woodham Crafts.” I offer hand painted 8x10, 10x10 and 11x14 stretched cotton canvas pictures, along with hand painted, made-toorder bird houses. There is nothing over $20 and I can finish most things in a few days. Send me a message on my Facebook page, call/ text 770-530-3499 or email woodhamcrafts@ hotmail.com. To place a free employee ad, email ashley.kramer@greystonepower.com or call 770-370-2600. Ads can also be placed on the employee intranet. August 1 Judy Palmer 2 Tim Clower (R) 2 Daniel Wix 2 Blake Johnson 3 Ed Cahill 4 David New 4 Janice Nalls 5 Irene Sims (R) 6 Jean Bentley (R) 6 Loyd Lee (R) 6 Flint Weathers 11 Ricky Williams 11 Tim Costner 12 Don Hurst 12 Trisha McBee 12 Jennifer Crowe 12 Leigh Leathers 13 Chris Smith 17 Eric Brown 18 Eddie Elrod 18 Amber Fishburne 19 Billy Driskell 19 Scott Bryan 19 Nabil Chabayta 21 Jeff Camp 21 Jim Johns 22 John Atcheson 23 Rusty Crone 24DeLayne Eriquezzo (R) 24 Heather Meeks 24 Abby Frasier 26 Jeff Peters 26 Rodger Martin 26 Amy Smith 27 Helen Painter 27 Ashley Kramer 28 Howard Cole 29Marcita Scharnhorst (R) 30 Kurt Kraft 30 David Drewski September 1 5 5 6 8 9 10 11 13 13 17 18 19 19 21 25 25 27 27 29 29 James Harrell (R) Jimmy Kirkpatrick John Earle Becky Sims Charles Rutland (R) Brit Kimsey Josh Kirby Allyson Patton Michael Moore Susie Barzelatto Norma Mitchell (R) Sandra Thompson Debbie Davila Kevin Cargle Shirley Brock (R) Josh Jones Matthew Orr Jerry Solomon (R) Danny North Jackie Veitch Jack Rider (R) = Retiree Page two: Thurman and Ziehl win third quarter Chairman’s Awards Page three: Bailey rescues toddler from street GreyStone celebrates employee champions GreyStone employees turned out in droves to get their fill of barbecue and celebrate the co-op’s accomplishments for 2013 and the first half of 2014. A cooking team led by Planters EMC Director Bobby Smith cooked throughout the night before the event, preparing ribs, pulled barbecue pork, chicken and more. During the celebration, GreyStone President/CEO Gary Miller spoke about the theme of the event, which was “GreyStone employees are champions.” “Each of you, through your words and actions, has championed the cause of GreyStone and its members. Each of you recognizes that we are here to represent our members and look after their needs. Whether it’s restoring power in awful weather conditions, working with members who are struggling financially, or simply doing your job in the most efficient and cost-effective manner in order to keep costs and rates down, you are a champion,” he said. Gary also recapped some of the recent employee accomplishments, which included GreyStone linemen placing first in the EMC division and fourth overall at the last International Lineman’s Rodeo. GreyStone also ranked number one among EMCs for communications, winning the Edgar F. Chesnutt award for Best Total Communications program. Join the employee, retiree and board family in celebrating David’s 30 years of service at GreyStone! Friday, Aug. 29 from 6 to 8 a.m. in the auditorium Hosted by the Building & Grounds Department 4 An internal publication of the Public Relations and Communications Department VOLUME 24 • NUMBER 8 • AUGUST 2014 Amanda Busby, right, presents door prize winner Lisa Barnebee with the grand prize, an iPad. Employees were treated to ribs, barbecue pork and chicken prepared by GrillSmith, the cooking team from Planters EMC headed up by Planters Director Bobby Smith. Gary also said that GreyStone ended last year under budget in every expense category, for the first time ever. Another first for the coop was a 9.05 for the second quarter member satisfaction score, the highest score ever achieved by GreyStone. Another positive was an increase to GreyStone’s Facebook page likes following the polar vortex. Gary also touted GreyStone’s reliability improvement initiative. “We have experienced a 55 percent improvement on the worst performing circuits as a result of actions taken by the team,” he said. GreyStone has also been a leader in messages sent to Capitol Hill and the EPA regarding keeping energy affordable. “GreyStone’s members were responsible for 57 percent of the messages sent to Washington. Both Georgia EMC and NRECA are taking our process and using it to help other co-ops be more successful,” said Gary. Another process praised during the program was GreyStone’s safety program. “Our safety program is being used as a model by both GEMC and Federated Insurance to help other co-ops reduce their lost time accidents,” Gary said. Door prizes that included concert tickets, as well as retail and restaurant gift cards, were drawn during the celebration. Head Cashier Lisa Barnebee was the lucky winner of the grand prize, an iPad. Each employee also received a special commemorative paperweight engraved with GreyStone’s logo and the word “champions.” Video of the event and Gary’s speech can be viewed on GreyStone’s YouTube page at www.youtube.com/greystonepower. Visit the intranet to see more photos from the festivities. 1 Meet Member Services Rep III Ana Ventura First job at GreyStone: Receptionist One phrase to describe me: friendly servant Birthplace: El Salvador Hobbies: traveling, exercising, playing soccer, jumping rope Greatest achievements: my family and earning my associate degree in Computer Networking A favorite GreyStone memory: the Service Awards banquet is always a motivational night If I could trade places with anyone for a week, it would be: Iris Levin Thurman and Ziehl win third quarter Chairman’s Awards Lineman Jeremy Thurman and Information Systems Coordinator Latika Ziehl were honored at a recent Employee Association meeting as the winners of the Chairman’s Award for the third quarter. They each received $100 for going the extra mile for others. Jeremy’s nominator says he and his wife are over the youth program at their church, “leading the youth by being their friend, leader, big brother and mentor.” Jeremy works many hours at his church, donating his time by doing “lock ins” and organizing raffles to help the youth raise money for events they have at the church. “He also is a great representative of GreyStone Power in the community and does a great job here at GreyStone,” says his nominator. Jeremy is married with one child and another on the way. Latika’s nominator says, “Not only is Latika the epitome of the perfect employee, she takes her drive of excellence another step forward by Jeremy Thurman and Latika Ziehl won the third quarter Chairman’s Awards. reaching out into our community to volunteer and mentor at-risk youths.” Recently, Latika volunteered for the “Celebration of Excellence” event, which was in honor of the educational achievements of Georgia youth in foster care who were graduating from high school and college. “Latika is not only an exemplary employee, but an outstanding citizen in our service territory. As a manager, I am proud to have her on my staff,” says her nominator. Snapshot of the month Favorite movie: “God’s Not Dead” Favorite TV show: “Caso Cerrado” (“Case Closed”) Favorite music: mariachi bands Favorite restaurant: Don Pepe’s in California Favorite book: Bible Favorite city: Orlando Special talent: my kids like my Thanksgiving turkey and my pupusas (a traditional Salvadoran dish similar to a Mexican gordita) 2 GreyStone’s Foundation Board awarded students (front row, from left) Courtney Knight, Karim Lakhani, Autumn Cole and Madeline Detraz with the $3,000 Foundation Scholarship. Not pictured, student Deja Stith. Employee news New employee Curtis Benford joined GreyStone July 28 as the Network Administrator. He previously worked in network engineering for Acuity Brands, a lighting manufacturer. Curtis has a degree in Curtis Benford Management Information Systems from the University of Georgia. A Georgia native, he lives in Winston with his wife, Kimberly, and children, 7-year-old Kennedy and 1-year-old Henry. In his free time, Curtis enjoys landscape architecture, target shooting and rooting for UGA athletics. Congratulations Tony Brown and Flint Weathers were both promoted to Lead Lineman positions July 27. Todd Voyles was promoted to Apparatus Tech II July 27. pounds, 2 ounces and measuring 20.75 inches long. Derek Carruth, Josh Jones and Andre Reed were all promoted to Line Foreman July 27. Cathy Edmondson got engaged on July 29 in Panama City Beach to Chris Wedell. Eric and Crystal Brown are proud parents of a new baby boy. Tucker Lane was born Aug. 12 weighing 7 pounds, 3 ounces and measuring 20.25 inches long. Tucker Lane Gary and Bonnie Miller are proud grandparents of a new baby boy. Grayson Alan Miller, the son of Nick and Elizabeth Miller, was born July 30 weighing 7 In our prayers Suzanne Teems had outpatient surgery Aug. 7 at Cobb Hospital. In sympathy To Melinda Abercrombie in the death of her father, Robert F. Abercrombie, on Aug. 18. Grayson Alan Bailey rescues toddler from street When Distribution System Operator Keith Bailey was working in his garage recently, he saw a toddler in diapers run by his house. Keith, whose home is near the entrance of a neighborhood with a busy road, tried talking to the little boy to get him to stop running. When the boy didn’t respond and continued running, Keith picked him up, and the toddler latched on to him. Keith’s son recognized the little boy and knew where he lived. When Keith brought the toddler back to his home, the boy’s panicked parents were leaving the house in search of their son. Keith learned that the boy is autistic and nonverbal, which is why he had not responded. Keith says you can find unsafe conditions and acts everywhere you look when you are aware. His goal is to earn top marks on his safety score. “I try to have a 5 in safety every year since they started it. It’s an easy way to get the appraisal up.” Keith also applies his safety knowledge outside of the office when grinding stumps. “I’m a lot more conscious using the chainsaw because of a video we watched here,” he says. Alicia Bonner completed three certified courses at West Georgia Technical College toward an Associates degree. She was on the presidential list for 2012-2014. To friends and family of Johnny Peek, the son of the late Board Chairman Billy Peek, who passed away July 22. Important dates DAVID NEW’S RETIREMENT BREAKFAST: Friday, Aug. 29 from 6 to 8 a.m. in the auditorium HOLIDAY DRESS DOWN DAY: Friday, Aug. 29 UPCOMING HOLIDAY: Monday, Sept. 1 FROZEN YOGURT SOCIAL: Thursday, Sept. 11 from 2 to 5 p.m. in the auditorium SEPTEMBER SATURDAYS FESTIVAL: Saturday, Sept. 20 and Saturday, Sept. 27 from 11:30 a.m. to 6:30 p.m. at the Douglas County Courthouse, movie at 8 p.m. DOUGLAS COUNTY CHAMBER GOLF & TENNIS CLASSIC PRESENTED BY GREYSTONE: Wednesday, Sept. 24 at Mirror Lake Golf & Country Club FOXHALL FAMILY FESTIVAL: Saturday, Oct. 4 from 12 to 8 p.m. at Foxhall Resort and Sporting Club Keith Bailey rescued a toddler who was running through his neighborhood. ANNUAL MEETING: Saturday, Oct. 11 from 8 a.m. to 1 p.m. at GreyStone’s Douglasville office 3 Photos of Components and Displays for the GreyStone Celebration/ Employee Appreciation Event Photos of the GreyStone Celebration/ Employee Appreciation Event Spotlight on Excellence Entry Form NRECA Voting Member Classification * Distribution Cooperative: more than 90,001 meters Category * 15. Best Event Entry Title * GreyStone Celebration/Employee Appreciation Event I wish to receive Judges' comments on this entry Yes Entrant's Name * Vicki Harshbarger Cooperative * GreyStone Power Corporation Mailing Address #597 P.O. 897 Douglasville, GA 30133 United States Email * vicki.harshbarger@greystonepower.com Phone Number * (770) 370-2039 Names of others (freelancers or organizations) involved in the project, if applicable Trisha McBee, Ashley Kramer, Amanda Busby, Hannah Johnson, Gary Miller, GrillSmith, Print Design Promote, and Laser Dimensions. Describe your/the co-op's role in the project * I was asked by President/CEO Gary Miller and the Senior Leadership Team to head up the planning and orchestration of a celebration/employee appreciation event to honor all employees and their achievements over the past year. With the help of my other department members, including Trisha McBee, Ashley Kramer, Amanda Busby and student intern Hannah Johnson, we planned a successful recognition event for all employees. We also promoted the event and chronicled the day through the employee intranet and newsletter. Describe others’ role in the project (Reference outside sources of material, including templates; pre-existing Web tools and apps; information from outside groups, such as Straight Talk or Touchstone Energy; stock photos and music, etc.) * I recruited GrillSmith, owned by Planters EMC Director Bobby Smith, to work with his crew, which includes Matt Brinson, CEO at Planters, to provide the ultimate in a barbecue experience for our employees. GrillSmith cooked all night in our truck bay. We also recruited Print Design Promote to print signs and banners designed in-house for display at the event. Laser Dimensions created, under our direction and design, the GreyStone "Champions" paperweights given to each employee as a lasting keepsake. Circulation or Number of People Reached * Number of Attendees * 240 Project’s Budget * $12,000 Target Audience(s) * All GreyStone employees Project's Objective * Restrictions/Limitations * Budget, time and manpower. Our department was short an employee who left and was not replaced. Describe why you chose this type of social media and how you used it * Provide a brief summary that states the purpose of the event, how the program was implemented, and results and how they were measured * PURPOSE: A special event planned specifically for and to thank employees for a year of great accomplishments, largely due to commitment to two of GreyStone’s Guiding Principles, “Educated and involved employees are our greatest asset and our keys to success,” and “Surpassing member needs and expectations is our focus.” For specific achievements, see "Cel-e-brate good times..." insert on page 3. WHAT: GreyStone Celebration/Employee Appreciation Event WHEN: Thursday, Aug. 14, 2014, 11:15 – 2:30 p.m., GreyStone Auditorium THEME: Through These Doors Walk the Champions of GreyStone FOOD: Catered by Planters EMC Director Bobby Smith, CEO Matt Brinson and GrillSmith. Ribs, pork, chicken and all the fixins’ including dessert. DOOR PRIZES: 10 door prizes included two sets of Braves games tickets, seven $50 gift certificates to restaurants, and an iPad as the grand prize. PRESENTATION: All materials were designed in-house. Video shown throughout the luncheon portrayed the year’s accomplishments; banners across the doors “Through These Doors Walk the Champions of GreyStone;” signs throughout the room listed accomplishments; balloons; table decorations; placemats showing employees’ accomplishments over the championship year. IMPACT: Every employee received a crystal paperweight inscribed with the words, “Champions,” an ongoing, visible reminder of the corporation’s appreciation to employees. SENTIMENTS: The year of accomplishments shared with employees during the luncheon by President/CEO Gary Miller, filmed and placed on the employee intranet and YouTube at https://www.youtube.com/watch? v=ZSAp420oJQk&list=UUsv_LvH1EHCd0Hci0Tyjtgg. See speech on page 12. RESEARCH: Employees were surveyed personally and online as to what type of event and food they would like in celebration of a momentous year. The survey also asked employees to report accomplishments for the year. ACTION: Every action was taken with one aim in mind: to show employees appreciation and create an excitement about recent accomplishments, inspiring an environment of celebration and enthusiasm, from executive level to the frontline employee. The Executive Team and Senior Leadership Team provided direction on the event. Recruiting another co-op’s board member and CEO to provide the food, cooked all night on-site, added excitement as employees smelled the aroma of the food and saw it cooking on massive grills underneath the warehouse truck bay. It conveyed a sense of true appreciation to our employees. We recruited printers to create the banners and signs and a specialty company to produce the crystal paperweights. COMMUNICATIONS: Every conceivable internal means of communicating GreyStone’s thanks for the successful year was used to invite and share the news with employees including Connect (the employee newsletter), the intranet, fliers, and email. EVALUATION: The Celebration event was one of the best ever attended, with 240 employees out of 250 attending. Employees freely shared their positive sentiments about the day and were so pleased to have an event to celebrate them and their efforts. Often GreyStone hosts events for outside organizations, members, charities, or seminars, but this time it was all about the GreyStone employee. The appreciation employees felt was palpable. Emails going back and forth between employees, and to the CEO and the PR and Communications Department, displayed their appreciation. Provide a brief summary that states the purpose, how the program was implemented, and results and how they were measured using the RACE framework. Each component has its own word limit noted below. Research * Action * Communication * Evaluation * Upload Supporting Materials File #1 15._best_event.pdf 4.46 MB · PDF Upload Supporting Materials File #2 Video or Audio Link https://www.youtube.com/watch? v=ZSAp420oJQk&list=UUsv_LvH1EHCd0Hci0Tyjtgg&index=2
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