CO‑OP ATM Terminal Driving Engage members and improve efficiency with the simplest, yet most comprehensive, innovative and reliable program available. CO-OP ATM Terminal Driving Maximize the value of your ATMs as essential touchpoints that engage members and enhance relationships with your credit union. CO-OP ATM Terminal Driving is a comprehensive and flexible set of products offering the solutions you need to reduce costs, improve operational efficiency and engage your members. CO‑OP’s three decades of EFT/processing experience delivers highly rated consumer service with a national consumer brand that provides visibility, and consistently reinforces the nationwide access you offer. And continuing innovation introduces technology that enhances the brand image of your credit union—while adding new self-service capabilities that become even more important as branch transformation progresses. What’s In It For You • Optimize your fleet operations using CO-OP’s expert ATM consultation services • Choose your own in-house or outsourced solution from the vendors you prefer • Extend the quality of your member experience to ATMs, regardless of make or model • Position your credit union at the forefront of ATM innovation and branch transformation by leveraging CO-OP’s nonstop efforts to stay ahead of the technology curve • Reach your members with remotely tailored marketing messages and cross-sell opportunities • Offer seamless access through virtually every major national and regional network in which you participate • Rely on CO-OP’s project management, back-office support and proprietary technology to make your ATM operations efficient and more streamlined • Reduce costs and generate revenue through acquirer interchange, cross-selling and enhanced services such as CO-OP Shared Branching What’s In It Terminal Driving and Processing • Multi-vendor hardware and software support and management • Financial and non-financial transactions for EFT and Shared Branch, including the Charitable Contribution option • Single point access for reporting, settlement and adjustments • Dual-node processing The CO-OP ATM Terminal Driving program offers the following flexible set of products: ATM Innovations Be There Be More • ATM Visual Control enables you to ATM Self-Service puts even greater capabilities in the hands of your members. remotely manage your fleet’s marketing and operational functions. AVC has four distinct modules: SM • NextGen ATM by CO-OP enables your fleet to perform secure, cardless shared branching transactions. -- Content Manager allows for the scheduling, delivery and display of graphic marketing campaigns at the ATM via screens and deliver text on receipts. • Diebold In-Lobby Teller maximizes the ATM platform by providing a high-touch experience. -- Electronic Journal Manager gives your staff the ability to perform high‑speed EJ uploads and quick transaction research. -- Remote Manager allows you to perform off-site maintenance including remote reboots and troubleshooting. -- Cardholder Preferences offers a faster and more personalized ATM experience. (Future Availability) • CO-OP ATM Check Imaging lets members deposit checks right at the ATM and provides receipts with scanned check images. • CO-OP Revelation is a marketing program that allows you to perform ATM analytics. See how non‑members, as well as members, use your ATMs, so you can best plan ATM sites and promotions to maximize revenue. ® ATM Security/Compliance • EMV at the ATM • PCI • Voice Guidance • NCR Interactive Teller Machine provides benefits of self-service with a personalized member experience. ATM Managed Services • Fleet Consultation and Servicing offers strategic planning on budgeting, payments, and also provides fleet financing/leasing analysis to determine the best choice for your present and future needs. • Fleet Maximization and Innovation frees up your resources to focus on member service. • Managed Vendor Services consolidates your long list of contacts to one trusted partner. • ATM Processing uses the most flexible, reliable and fraud-resistant infrastructure available exclusively to credit unions. -- ATM Monitoring Tools »» Gasper Online -- Terminal Management Tools »» Web Data Navigator • Transaction Research • Online Adjustments • Device »» EZ Admin for Check Imaging Be There Be More Is It Right For You? Credit Union Challenges CO-OP ATM Terminal Driving Solutions I need an experienced partner I can trust with one of my credit union’s most important touchpoints. Owned and operated by credit unions, CO-OP is the largest CUSO, offering more than 30 years of experience in EFT and payments processing. I need coast-to-coast convenience and the competitive power of a national brand. The CO-OP ATM Network offers 30,000 surcharge-free locations—more than most of the largest banks—under the industry’s only national consumer brand. I want innovative solutions that position my credit union as a leader in technologies that members value. NextGen ATM by CO-OP,SM an industry-first solution, brings secure, cardless ATM and shared branching transactions to your fleet. It is unique in its ability to support both traditional ATM transactions and shared branch transactions on mainline ATMs. It adds a powerful dimension to standard ATMs by allowing credit union members to perform transactions on the ATM that, traditionally, could only be conducted at a teller window. I want to base my marketing decisions on a deeper understanding of consumer behavior at the ATM. ® CO-OP Revelation provides the analytical power to understand member and non-member behavior at your ATMs. I want a faster, easier and more cost-efficient way to manage my fleet. ATM Visual Control lets you remotely manage your fleet’s marketing and operations functions, saving both time and money by eliminating the need for technician visits. Cardholder Preferences improves member experience at the ATM with faster transaction processing time and higher operational efficiency. I need a comprehensive resource to help deal with the diverse complexities of the ATM channel. CO-OP ATM Managed Services offers you a single convenient source for Fleet Consultation and Servicing, Fleet Maximization and Innovation, Managed Vendor Services, and ATM Processing. I want to strengthen my credit union’s stature as a valued member of the community. ® CO-OP’s support of Credit Unions for Kids through the Miracle Match program, backed by the ability to make contributions to the charity at participating CO-OP ATMs, strengthens credit unions’ already prominent community stature. To begin expanding the capabilities of your ATM fleet today, contact 800.782.9042, option 2 or send an email to sales@CO-OPfs.org CO-OP Financial Services 9692 Haven Avenue Rancho Cucamonga, CA 91730 CO-OPfs.org Be There. Be More. ©2015 CO-OP Financial Services 05282015CF15133
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