Is a collection of creative people who have followed their passion to make and sell their high quality handmade items. Web sites can be costly and Oz Handmade is an effective way of having your own store within the OzHandmade market place. Without the price tag! Customers instead of freezing off their behind off or burning to a crisp at a traditional outdoor market they can BUY all things handmade from the comfort of their lounge room and even in their PJ’s if they wish. What type of store is available at OZ Handmade? You can open a Monthly Store, which is open 24 hours a day, 7 days a week, 365 Days of the year. What is the benefit of having a store on OZ Handmade? The benefit is that OZ Handmade does all the work for you. It issues invoices to your customers and gets the customers to pay and leave their address and contact details. How much does a store cost? The cost to open a store is nothing. The only cost is $9.00 per month to have your store open. Do you take commission on Sales? No we DO NOT take commission. We just require the low flat fee of $9 paid monthly, there is also no uploading or listing fees. When do I start attracting fees? You only start attracting fee’s when your store goes live. But you are requested to go live within 6 weeks of having your store open for you or your store will be closed and you will need to re apply. Can I put my store into Vacation? Yes!! We totally understand that sometimes you need time away from your store to concentrate on other things, such as real life markets. You can put your store into Vacation mode at any time. Does OZ Handmade have a preview option? Yes! While you are setting up your store or attending a real life market you can put your store into preview mode. This allows customers to be able to see the items that are available but not able to purchase. When do I pay my fees? You will receive an invoice via PayPal, on or about the 26th of each month. Depending on what time of the month you opened your store will determine if you are billed in the current billing cycle or the next. How do I pay my fees? Do I need a credit card? The good news is you DO NOT need a credit card. Once you have received your invoice you can pay via PayPal or contact me for EFT details. Is there a limit to how much I can list on my store? NO, there is no limit to the amount of items you can have listed on your store. You can list just 2 items or 200 items the monthly fee will not change. The more products you list the more cost effective your store will be and the more range there is for customers. How much traffic does Oz Handmade receive? Oz Handmade receives on average over 500 hits per day, and also features very high on the Google ladder. Just type Handmade into your Google browser and you will see what we mean. How do I receive payment for items I have sold? You will receive payment via PayPal. If a customer buys from more than one store, the monies will be sent to the OZ Handmade PayPal account and then split via PayPal and put into your nominated PayPal account less any fees charged by PayPal. You will not be charged twice for fee’s from PayPal. Unfortunately we have no control over the fee’s PayPal charge. Do I need to have a PayPal account, in order to have a store? Simply, Yes. This is to keep the monthly store fee low. What can’t I sell on Oz Handmade? Basically as long as it is NOT mass produced and designed/made by you! It can be sold on Oz Handmade. We also allow the sale of items that complement handmade items. (example: oil burners to complement soy melts, craft & sewing supplies must be new) We DO NOT allow the sale of livestock, illegal or elicit items (pornography, weapons, firearms, drugs or alcohol). If you are not sure your products can be sold on Oz Handmade please email admin@ozhandmade.com.au and we can discuss it further. May I sell Vintage and Vintage Up-cycled products? You may sell Vintage and Vintage Up-cycled products on OZ Handmade. I ask that Vintage items be of good quality, NOT second hand or Used. Vintage means older than 20 years. If items are found to be of second hand quality (used) they will be deleted without hesitation. If you are unsure if the product can be sold on OZ Handmade please drop me an email at admin@ozhandmade.com.au with a photo and brief description of product. May I de-stash items (raw form) on OZ? You may list items that are currently over stocked (de-stash) these products must be in perfect condition and not used or second hand. I know from time to time being in the handmade world we need to sell off small amounts of excess stock (raw form) to make room for new! Please do not use OZ to de-stash large quantities of stock all at once. There is a category dedicated to de-stash so please use this category. May I sell Supplies on Oz Handmade? Yes you are permitted to sell CRAFT/SEWING supplies. Again these supplies must be new (not second hand or used). If you are unsure about your products please email admin@ozhandmade.com.au to discuss further. I am ready to get my store, what do I do now? Congratulations on making the decision to open your very own Oz Handmade store! All you need to do now is go to our website www.ozhandmade.com.au and at the bottom of the front page you will see a link called “Store Application” complete the form and click on the “submit form” button and leave the rest to us. After your store is approved and set up ready to go you will receive an email with your login details attached as well as a few tutorials to help you get started in setting up your own store. Late fees: Accounts are due for payment on the first of every month if payment is not received by the 14 th of the month you will receive a reminder and if accounts are still not paid when the next month accounts go out there will be an accounting fee of $2.00 added to your invoice. If payment is still not received by the 14th of the next month your store will be closed without notice. Terms and Conditions: By submitting your store application you therefore agree to the terms and conditions set out in this document. You also agree to be signed up to the stores newsletter and it is expected you will read this newsletter. As it will contain information and help tutorial to assist you with your store. If you have any further questions about opening a store at Oz Handmade, please feel free to contact us via email at admin@ozhandmade.com.au we are only too happy to assist in your enquiry. T&C June 2013