C i t y o f R a l e i g h 2013-2014 PARKING GUIDE The City of Raleigh’s Parking Program On-Street Parking The on-street parking program is managed and staffed by City employees from their office located The on-street parking program in One Bank of America is responsible for intersection enforcement Plaza at the of City’s parkingStreet regulations, of the Wilmington and handling complaints Cabarrus parking Street. ParkLink is and citation for appeals, issuing responsible enforcement, media, construction, residential appeals, collections, parking metersother and and specialresidential parking permits. permits, maintaining the pay stations located throughout the downtown area, as well as collections. The program is operated and managed by City staff. The business office is located in One Bank of America Plaza, at the intersection of Wilmington Street and Cabarrus Street. For customer service, please call (919) 996-3996. The ParkLink web page contains a great deal of helpful information about the program as well as answers to many commonly-asked Ph: questions. easiest access to the web (919)The 996-3996 page is from the City’s main website www.raleighnc.gov . Type “ParkLink” in the search window and the link will be displayed at the top of the list. The following information is consolidated from the ParkLink web page for convenience in this Parking Guide. Meter Zones There are approximately 1,200 metered parking spaces throughout the downtown area including Glenwood South and Hillsborough Street.McLaurin These spaces are served by 200 Off Street Contract: Parking Company pay stationsthe which accept coin and credit card payments operates City’s decks and parking lots, and (Visa/MasterCard only). The machines do not issue printed manages monthly accounts. receipts but receipts for credit card transactions can be requested from the (919) ParkLink business office. These Ph: 833-7522 parking spaces are grouped into seven (7) colored zones for purposes of networking and communication between the pay stations in each zone. The City of Raleigh’s Parking Program A space in this block can be paid at any Pay Station in the Purple Zone. It is reccomended that payment be made at the nearest pay station to the space where parked. For convenience, a space can also be paid at any pay station within the same color zone readily identified by the color decal. See the parking map inside for further information. Rate Increase in the Fayetteville Street (Purple) Zone Effective October 1st, 2013, the rate in the purple zone will be increased to $1.25 per hour. All other zones remain unchanged. Off-Street Parking McLaurin Parking Company manages the City’s parking facilities and customer accounts. If you are interested in monthly parking, please contact McLaurin Parking at (919) 833-7522 or apply online at www.mclaurinparking.com. “Parking Matters” “Parking is a lot more than meets the eye. It’s an integral part of transportation and mobility.” Parking Rates Effective Oct 1, 2013 - Sep 30, 2014 Pay Parking: All decks except Convention Center & Performing Arts: 7:00 AM - 7:00 PM Monday - Friday*. Complimentary parking: 7:00 PM - 7:00 AM & 24 hours on weekends except on “Special Event” days. * Convention Center & Performing Arts decks are pay parking 24 hours a day, 7 days a week. Decks MONTHLY HOURLY Blount Street Unreserved Reserved $105 $137 $105 $137 $110 $154 1st 15 min free Cabarrus $1/ 30 min. $12 max. City Center Convention Center 1st 15 min free $3/ hr.; $12 max. per exit or 24 hrs. $110 $154 Moore Square 1st 15 min free $105 $137 $105 $137 $105 N/A $105 $137 $1/ 30 min. $12 max. Municipal Performing Arts $7 event parking only Wilmington Station 1st 15 min free $1/ 30 min. $12 max. “Special Event” Rate (Decks only) …………. $7/day Access Card Replacement …………………. $10 Lots Daytime Hours: 8:00 AM - 5:00 PM Monday - Friday Evening Hours: 5:00 PM - 8:00 AM Monday - Friday Weekends: 24 hours Days Evenings Weekends Monthly Dillon Lot A N/A $5 $5 $65 Dillon Lot B $1/hr $8 max. $5 $5 $65 City Market $1/hr $8 max. $5 $5 $65 305 Hillsborough St. $1/hr $8 max. $5 $5 $65 E. Hargett & E. Martin St. Lots $40 Parking FAQs Q. What is the fine for meter and time zone violations? A. $20 Q. What are the time zone limits? A. The standard time limit is 2 hours; however there are some areas with lower limits of 1 hr, 30 min, and 15 min for the businesses served in the immediate vicinity. Customers should check the time limit signs before parking. Q. Is there a required distance to park from a driveway? A. Yes. Not less than 5 feet from either side of a private or public driveway. Q. How close may I park to a fire hydrant? A. Not less than 15 feet from either side. Q. How close may I park to a marked crosswalk? A. Not less than 12 feet from either side. Q. How far from the curb am I allowed to park? A. Not more than 12 inches in unlined parking areas. In delineated spaces, no tire can be over a space line. Q. May I park in a materials loading zone? A. Only if you are actively loading or unloading materials. Citations are issued when there is no sign of “activity” to or from the vehicle. Loading zones have a 1-hour maximum time limit. Q. What is the difference between a “Commercial” and a regular loading zone? A. Commercial loading zones are restricted to vehicles displaying a commercial tag and/or the company name must be painted or otherwise permanently displayed on at least one side of the vehicle with lettering of at least 2 inches in height. Q. Why was my vehicle booted? A. Vehicles with three (3) or more unpaid citations of at least 90 days are subject to being booted. For Your Safety If Your Vehicle Is Broken Into Or Stolen Call 911 immediately. Stolen vehicles are frequently used in the commission of other crimes. Prompt reporting will help to recover your vehicle and may prevent its use for other illegal purposes. Parking Park in a well-lit busy area, especially in the evening, or if you expect to return to your vehicle late at night. The Downtown Raleigh Safety Ambassadors who patrol our parking decks also provide free safe-walk escorts to and from vehicles upon request. Call them at the number listed below. Please report any safety issues or parking maintenance concerns to McLaurin Parking at the number listed below. Protecting Valuables Take personal items of value with you, or lock them in your trunk. Do not leave luggage, packages and other valuables in plain view to tempt a thief. Engrave accessories such as removable CD players and GPS units with a unique identity number. Contact Numbers City of Raleigh - ParkLink One Bank of America Plaza, Suite S-002 421 Fayetteville Street Raleigh, NC 27601 Ph. (919) 996-3996 Email: parklink@raleighnc.gov Website: http://raleighnc.gov McLaurin Parking Company One Bank of America Plaza, Suite 1000 Raleigh, NC 27601 Mailing address: PO Box 781 Raleigh, NC 27602 Ph: (919) 833-7522 or 1-800-846-7525 Website: http://mclaurinparking.com Downtown Raleigh Safety Ambassadors Office Hours: Mon-Fri 8:30AM - 5:00 PM Ph. (919) 796-6606 Safety Escorts and After Hours: call (919) 368-7962 Program Manager: (443) 850-0185 Printed: October 2013