1. business and industrial

TRAINING CATALOGUE
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
Business and Finance
Management and Leadership
Healthcare and Softskills
2015
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
2
FOREWORD
Evolv was founded and approved by the Ministry of Education in Luxembourg in 2014.
Our company is specialized in customized training development, consulting and
translation services.
Our two managing partners have a combined total of 50 years practical experience in
training and banking operations management, with access to a dedicated network of
professionals to help them offer solutions that are customized to our clients.
We already have the privilege of working with some of the best known companies
worldwide. Our clients engage us in a number of ways as partners and work
collaboratively to achieve results they can measure.
Our Priorities are to focus on our customers’ needs, be a highly effective, lean and fastmoving organisation. Get into the market, listen, observe and learn. We then focus on
delivery and are always insatiably curious.
We are now very proud to present our training catalogue with a servicing ambition to
offer the best courses at the best price.
Please feel free to contact us for any further details.
Guy Maslin
Fabian Longo
Co-founder Managing Partner
Co-founder Managing Partner
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
3
OUR CO-FOUNDERS
Guy Maslin is a multilingual consultant and trainer, specialist
in management and financial services. During approximately
30 years of practice in the banking industry, he operated,
controlled and managed a large variety of financial services
in multiple areas, as « Head of Operations », from securities
settlement to tax and custody operations, investment funds
administration and business outsourcing. Since 2001, Guy
has focused on transferring his knowledge through the
development and delivery of business training worldwide.
Full details available on Linkedin.
Contact details: Tel +352 661 661 914 / info@evolv.lu
Fabian Longo is a multilingual consultant and trainer,
specialist in management and financial services. During
approximately 20 years of practice in the banking industry,
he operated, controlled and managed a large variety of
financial services in multiple areas, as « Head of Corporate
actions », from securities settlement to tax and custody
operations, corporate actions, crisis management and
business outsourcing. Since 2011, Fabian has focused on
transferring his knowledge through the development and
delivery of business training worldwide.
Full details available on Linkedin.
Contact details: Tel +352 661 661 915 / info@evolv.lu
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
4
Our primary focus is designing, developing and delivering site-specific practical
Banking operations, Financial, Soft skills, Healthcare and Management customized
certified training.
Our dedicated team of professionals and business partners include business and
training specialists, certified coaches and sophrologists.
Our courses are designed as comprehensive, exhaustive and customized modules
delivered over one day, certified programmes over several days, or half-day
« booster » sessions if time is limited. We adapt to your needs.
OUR COURSES ARE AVAILABLE IN
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English and French
Multiple countries worldwide
« Booster » sessions (4 hours)
« In depth » modules or programmes (up to 4 days)
« Customized » sessions (tailored to your specific needs)
OUR METHODOLOGY IS PRACTICAL
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Participatory and practical simulations
Real life exercises and coaching sessions
Open discussions and interactions
Self assessments and reflections
OUR TRAINERS ARE SELECTED PROFESSIONALS
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Operational experts
Middle and senior managers
HR specialists
Certified coaches and sophrologists
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
5
TIMING AND OPTION ARE OUR CUSTOMERS’ CHOICE
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« Booster » option
4-hour short and intense sessions if time is limited.
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« Module » option
1 to 3-day in-depth customized modules and simulations.
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« Programme » option
4-day certified training programmes on banking operations, including a variety
of practical exercises and simulations. Training concluded by an exam (with
multiple choices) and a certification.
All sessions can be customized according to our customers’ specific needs.
THE BENEFITS OF OUR TRAININGS
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On-site training according to customer’s availabilities
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Practical simulation-based methodology
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Customized modules and programmes with a flexible timing
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Consolidation of energies and staff performance boosting
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Very competitive pricing
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Access to financial support (Luxembourg co-funding Law)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
6
p08
BUSINESS AND FINANCE
Business Modules
Operations fundamentals
p10
Issuing securities
p11
Clearing and settlement
p12
Income events
p13
Corporate actions
p14
Securities lending and borrowing, repo and collateral management
p15
Operational risks
p16
Anti-money laundering and counter terrorism financing
p17
Business Programmes
Banking Operations Programme (BOP)
p18
Advanced Banking Operations Programme (ABOP)
p19
MANAGEMENT AND LEADERSHIP
p20
Influencing techniques
p22
Delegating successfully
p23
Team building
p24
Running appraisals
p25
Leadership and team management
p26
Coaching
p27
HEALTHCARE AND SOFTSKILLS
p28
Personal effectiveness
p30
Intercultural communication
p31
Interviewing and recruiting people
p32
Stress management
p33
Running effective meetings
p34
Presentation skills
p35
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
7
Business and Finance
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
8
BUSINESS AND FINANCIAL TRAINING
Simulation-based, unique and cost-effective courses will develop your technical skills.
A combined total of 50 years experience in training and banking operations
management is the foundation of Evolv's services.
Our practical experience-based approach has been developed over years of training
around the world. Our competency assurance and training modules or programmes
prepare your workforce to perform their job safely and with confidence.
• Operations fundamentals
• Issuing securities
• Clearing and settlement
• Income events
• Corporate actions
• Securities lending and borrowing, repo, collateral management
• Operational risks
• Anti-money laundering and counter terrorism financing
Programmes
• Banking operations (BOP)
• Advanced banking operations (ABOP)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
9
BUSINESS AND FINANCIAL TRAINING
Operations fundamentals
Best-seller
Description
As an introduction course, Evolv proposes an overview of the financial business
fundamentals and the entire operational processing, from a bank account opening to
assets servicing, repurchase agreements and the related collateral management
concepts.
Content
Overview of :
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Market players
Financial instruments
Trading
Clearing and settlement
Back office activities incl. corporate actions
Cash management
Derivatives
and more…
Audience
Highly appreciated by individuals who are finalising or finalised a university degree,
back-office operators and IT developers.
Min. experience : 6 months.
Learning objective
Develop overall understanding of operations practices.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
10
Level : basic/intermediate
Duration : 2 days
Simulations (optional) : +1 day
7
BUSINESS AND FINANCIAL TRAINING
Issuing securities
Description
Companies are issuing securities (equities or bonds) in order to acquire money.
These securities will be sold for the first time on a market, to the public and must
therefore be issued and registered. The new European Central Bank requirements
will also lead to changes.
Content
Review of :
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Acceptance process
Distribution CSDs/ICSDs
ISIN codes allocation
Syndication process
IPO
Vaults management
Market players
CSK/CSP
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Learning objective
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
Master securities issuance processes.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
11
7
BUSINESS AND FINANCIAL TRAINING
Clearing and settlement
Description
Starting with the trading, essential to buy or sell securities, its related processes to
clear and settle are fundamental in the financial markets. Transactions are then
recorded and submitted to clearing agencies (review of the entire Clearing and
settlement processing chain for equities and bonds through local and international
markets - (I)CSDs).
Content
Review of :
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Trading overview
Middle office overview
Clearing and Settlement
Swift standards
Matching rules
Registration procedure
Settlement types
Target 2 Securities
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Learning objective
Master settlement processes and mechanisms.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
12
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
7
BUSINESS AND FINANCIAL TRAINING
Income events
Description
Companies are paying interests on bonds and distribute part of their profits to the
shareholders via a dividend. Ensuring the collection of the correct amounts requires
the understanding of entitlement concepts together with the ability to calculate the
related interests (calculation methods and conventions).
Content
Review of :
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Dividend and interest entitlement rules
Redemption types
Income events process flows
Compensation rules
Payment defaults
Tax impacts
(I)CSDs perspective
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Learning objective
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
Master income processes.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
13
7
BUSINESS AND FINANCIAL TRAINING
Corporate actions
Description
Companies adapt themselves to the market changes which also impact their
financial situation. This might lead to dramatic changes affecting their shareholders
as well as their bondholders. These events are very sensitive and must be properly
and timely handled in order to avoid any potential disruptions or losses.
Content
Review of :
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Typical events review
Information management
Corporate actions process flows
Deadlines management
Risks and controls
Instructions lifecycle
Swift ISO standards
(I)CSDs perspective
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Learning objective
Understand corporate actions end-to-end process.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
14
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
7
BUSINESS AND FINANCIAL TRAINING
Securities lending, repo, collateral mgt
Description
Securities lending is key to providing liquidity for the market by facilitating price
formation and high settlement achievements helping the financial markets, CSDs
and ICSDs operating efficiently.
Nowadays, and especially since 2008, repurchase agreements (repos) are being
more frequently used as they offer a safer way to lend and borrow money.
For cash lenders it offers a safer investment due to collateralization, and for
borrowers, it offers a cheaper source of funding at a better rate with reduced risks.
Content
Review of :
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Lending and borrowing techniques
Repurchase agreements
Triparty repurchase agreements
Collateral management tools and techniques
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
Learning objective
Understand the products mechanics.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
15
7
BUSINESS AND FINANCIAL TRAINING
Operational risks
Recommended
Description
Companies are constantly exposed to Operational risks, nonetheless, manageable as
to keep losses within some level of risk tolerance (Basel II).
This course will provide participants with all necessary tools to develop and
implement efficient control mechanisms that help to prevent operational risks. It will
also illustrate how to implement IT solutions (straight-through processing).
Content
Review of :
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Identification of operational risks
Business impacts and models
Control tools
Documentation and messaging
claims and incidents analysis
Risks mitigation techniques
Systems
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals is recommended as a pre-requesite.
Min. experience : 1 year.
Level : advanced
Duration : 1 day
Simulations (optional) : +1 day
Learning objective
Develop risks awareness and optimize controls.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
16
7
BUSINESS AND FINANCIAL TRAINING
Anti-money laundering and CTF
Recommended
Description
Preventing money laundering and terrorist financing is a key responsibility of all
professionals of the financial sector. It is in some countries even a legal obligation to
attend a course in anti-money laundering once a year.
This course provides participants with the information and training that they require
to combat money laundering and terrorist financing effectively. The training includes
the most recent regulatory and legal changes.
Content
Overview of :
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Regulatory framework
Typical money laundering techniques
KYC rules
Obligations and duties
Identification of frauds
and more…
Audience
Adapted to all participants, mainly from the banking and insurance sectors. No prerequesite required to attend this training.
Learning objective
Understand or refresh on AML and CTF rules.
Level : all
Duration : 1 day
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
17
7
BUSINESS AND FINANCIAL TRAINING
Banking Operations (BOP)
Recommended
Description
Certification
As an entry business programme, Evolv proposes a description of the financial
business back-office (Operations) activities and their entire operational processing.
This programme is a summary, basic/intermediate levels, of all business modules
available in our training catalogue.
Content
Review of :
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Market players and financial instruments
Trading overview, front and middle office
Back-office activities
• Issuing securities bonds syndicate and equities IPO
• Clearing and settlement
• Corporate actions and taxes…
Cash management and treasury
Lending and borrowing, repo, collateral management
Operational risks
Anti-money laundering
and more…
Audience
Highly appreciated by individuals who are finalising or finalised a university degree,
back-office operators and IT developers.
Level : basic and intermediate
Duration : 4 days
Exam and certification (optional)
Min. experience : 6 months.
Learning objective
Better understanding of back-office operations.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
18
7
BUSINESS AND FINANCIAL TRAINING
Advanced Banking Operations (ABOP)
Recommended
Description
Certification
As an advanced business programme, Evolv proposes a simulation-based
description of the financial business back-office (Operations) activities and their
entire operational processing. This programme is an advanced review, based on
practical exercises, of all business modules available in our training catalogue.
Content
The programme starts with a refresh of BOP and develops all content through
practical real-life simulations of :
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Trading
Middle office
Back-office activities
Clearing and settlement
Income and corporate actions
Cash management and treasury
Lending and borrowing, repo, collateral management
Operational risks
and more…
Audience
Highly appreciated by back-office operators and IT developers. Operations
fundamentals or Banking Operations programme (BOP) are recommended as a prerequesite.
Level : advanced
Duration : 4 days
Exam and certification (optional)
Min. experience : 1 year.
Learning objective
Practical understanding of back-office operations.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
19
7
Business
Business
Finance
Finance
Management
Management
and Leadership
Soft skills
instructior
Healthcare
eum.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
20
MANAGEMENT AND LEADERSHIP TRAINING
Will make a measurable difference to your performance.
Leadership and coaching training will enable you to meet the challenges of your
managerial role.
Our Management and Leadership training programme focuses on developing
managerial and leadership excellence. Driven by leading thinkers and honed according
to the needs of the market and our clients, our training boosts management skills and
promotes development.
• Influencing techniques
• Delegating successfully
• Team building
• Running appraisals
• Leadership and team management
• Coaching
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
21
MANAGEMENT AND LEADERSHIP TRAINING
Influencing techniques
Description
This course addresses the most popular areas of influence and leadership, through
interpersonal effectiveness, by learning how to work more successfully with those
around you, being people you manage, colleagues, business partners or customers.
Content
Review of :
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Effective communication
Confidence increase
Impact assessment
Profiling
Effective listening and questioning
Feedback management
Difficult situations and conflict management
and more…
Audience
This course is relevant to front line managers/team leaders/supervisors in the
banking, servicing and manufacturing industries who have to manage teams or deal
with wide ranging issues on a daily basis.
Learning objective
Build confidence and effective communication.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
22
7
MANAGEMENT AND LEADERSHIP TRAINING
Delegating successfully
Description
This course combines all the necessary tools to understand the importance of
making sure that task delegation is handled in a professional and supportive manner.
Content
Review of :
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Barriers solving
Delegation process steps
Appointing right delegates
Mistakes managers make
Monitoring progress
Minimizing risks
Praising and rewarding
and more…
Audience
This course is relevant to anybody in the banking, servicing and manufacturing
industries who have to organize work distribution or deal with wide ranging issues on
a daily basis.
Learning objective
Improve effective delegation and results measurement.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
23
7
MANAGEMENT AND LEADERSHIP TRAINING
Team building
Description
The current economic situation requires perpetual changes affecting people and
teams. In order to address this, no one could rely on a single person, having efficient
teams in place is key but not easy to do.
Content
Review of :
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Understand the team dynamics
Roles in a team
Effective communication
Motivation at work
Working in team
Empowerment
Problem solving
Performance measurement
Progress tracking
Change management
and more…
Audience
This course is relevant to front line managers/team leaders/supervisors in the
banking, servicing and manufacturing industries who have to develop teams or deal
with wide ranging issues on a daily basis.
Level : all
Duration : 1 day
Simulations (included)
Learning objective
Build efficient and motivated teams.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
24
7
MANAGEMENT AND LEADERSHIP TRAINING
Running appraisals
Description
All managers know about the appraisal time. A good management can alleviate this
work and facilitate the interview season.
This course aims at identifying the benefits of appraisals and regular reviews. It
allows the participants to learn the required skills for holding effective appraisal
meetings.
Content
Review of :
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Drafting of appraisals
Questioning and listening skills
Motivational feedback
Handling uncooperation
Identifying causes of poor performance and solutions
Bilateral (360°) assessment
Targets setting and review
and more…
Audience
This course is relevant to front line managers/team leaders/supervisors in the
banking, servicing and manufacturing industries who carry out staff appraisals. The
course is suited to those who are new to appraisals or have limited experience in this
area.
Level : all
Duration : 1 day
Simulations (included)
Learning objective
Master the appraisals end-to-end process.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
25
7
MANAGEMENT AND LEADERSHIP TRAINING
Leadership and team management
Recommended
Description
This course covers the key skills and personal qualities needed to become an
effective leader/manager. Participants will learn ways to lead, organise and
motivate so that their team achieve outstanding performance and expected results.
Content
Review of :
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Review team dynamics
Building a team
Successful leadership
Defining targets
Cooperative hints
Improving standards
Empowerment
Developing and rewarding people
Efficient management
and more…
Audience
This course is relevant to front line managers/team leaders/supervisors with low to
medium experience, who do need to provide leadership to their team. Delegates will
complete a Belbin Team Role questionnaire (self-Perception Inventory tests
remaining valid, in average, for two years).
Learning objective
Reinforce team spirit, commitment, motivation.
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
26
Level : all
Duration : 1 day
Simulations (included)
7
MANAGEMENT AND LEADERSHIP TRAINING
Coaching
Description
An effective coaching is a key of success in team management. Our professional and
certified coaches give the fundamentals of coaching in order to better support and
develop team members.
Content
Review of :
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Coaching tools
Methodology
Potential development
Performance increase
Motivation
and more…
Audience
This course is relevant to front line managers/team leaders/supervisors who want
to manage by coaching.
Learning objective
Support, motivate and develop team members.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
27
7
Healthcare and Softskills
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
28
HEALTHCARE AND SOFTSKILLS TRAINING
Will nurture your expertise as well as your mental and physical health.
Your work ethic, your attitude, your motivation, your performance, your
communication skills, your emotional intelligence and a whole host of other personal
attributes are the soft skills that are crucial for career success.
Soft skills are increasingly becoming the hard skills of today's workforce. It's just not
enough to be highly trained in technical skills, without developing the softer,
interpersonal and relationship-building skills that help people to communicate and
collaborate effectively.
• Personal effectiveness
• Intercultural communication
• Interviewing and recruiting people
• Stress management
• Running effective meetings
• Presentation skills
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
29
HEALTHCARE AND SOFTSKILLS TRAINING
Personal effectiveness
Recommended
Description
This course covers the importance of time and priority management, types of time
wasters, and recommended methodologies to optimize our use of time.
Content
Review of :
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Time and priority management
Effective planning
Assertiveness
Productivity increase
Problem solving
Time wasters overcome
Meeting management
Dealing with stress and overload
and more…
Audience
Suitable for individuals who are looking to be more effective in managing time and
priorities in order to increase their productivity.
Learning objective
Optimize the use of time and productivity or efficiency.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
30
7
HEALTHCARE AND SOFTSKILLS TRAINING
Intercultural communication
Description
This course provides participants with a precise understanding of the cultural
differences that impact them in the workplace.
Content
Review of :
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How to manage cultural differencies
Avoid conflicts
Communication between various cultures
Review of cultural types
Perception
and more…
Audience
Suitable for individuals working in a multicultural environment, who need to better
manage the challenges of intercultural communication.
Learning objective
Optimize mutlicultural relationships at work and with customers.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
31
7
HEALTHCARE AND SOFTSKILLS TRAINING
Interviewing and recruiting people
Description
Hiring the right staff has always been and always will be vital.
This course trains your recruiters to conduct successful interviews and find the right
candidate for the job.
Content
Review of :
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Writing a clear job profile
Interviewing techniques
Finding the cultural fit and behaviour
Do’s and Dont’s
Body language communication
Emotional aspects
and more…
Audience
Suitable for individuals who have not updated their interview technique in the last 2
years or haven’t had any formal training in recruitment procedure.
Learning objective
Perform an efficient recruitment and identify the right candidate.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
32
7
HEALTHCARE AND SOFTSKILLS TRAINING
Stress management
Recommended
Description
Competition and demands on teams have increased some workplace stress up to
excessive levels. This may result in a negative impact on performance and people’s
health (increased absenteeism, burnout,…).
Content
Review of :
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Causes of stress identification
Solutioning
Stress at personal level
Stress at team/management level
Meditation
and more…
Audience
Suitable for individuals who want to understand how to better manage stress as
individuals or in a team.
Learning objective
Our professional certified coaches help participants to work alone and with their
teams on the causes of stress, elaborating on solutions helping them to return to an
acceptable stress level.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
33
7
HEALTHCARE AND SOFTSKILLS TRAINING
Running effective meetings
Description
Running or chairing effective meetings need structure and methodology, translating
into objectives, agenda and preparation.
Content
Review of :
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Structured approach to meeting management
Effective planning
Writing of minutes
Meeting organization
Introduction to presentation skills
and more…
Audience
Suitable for individuals who chair, organise and participate in meetings.
Learning objective
Receive all necessary tools to hold productive meetings, through performance
assessments.
Level : all
Duration : 1 day
Simulations (included)
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
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7
HEALTHCARE AND SOFTSKILLS TRAINING
Presentation skills
Description
Interactive course for anyone who wants or needs to deliver effective
presentations.
Content
Review of :
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•
•
•
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Skills and techniques required to create presentations
Understanding and interacting with the audience
Working with visual aids
Influencing
Managing difficult participants
and more…
Audience
Suitable for individuals who need to improve their presentation skills, or aim to
become effective presenters.
Learning objective
Deliver effective and impactful presentations, convicing the audience.
A second day focusing on individual delivery techniques and presentations with
personal performance assessment is recommended.
Level : all
Duration : 1 day
Simulations (optional) : +1 day
Contact us for registration details at :
www.evolv.lu
Tel: (352) 20 60 1234
info@evolv.lu
35
7
evolv 2015
TRAINING CATALOGUE
22, rue de l'Industrie
L-8399 Windhof
Tel (352) 20 60 1234
www.evolv.lu
info@evolv.lu