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AOTA 95th Annual Conference & Expo
Administration and Management Specialty Interest Section (AMSIS)
BUZZ Session 203 (Friday, April 17, 2015, 8:00 a.m. – 9:00 a.m.)
Mentoring Employees to Increase Engagement and Participation While
Maintaining Work/Life Balance
Session Description
This session will assist participants in partnering with their employees to include mentoring new and
experienced therapists as well as how to inspire others to get the highest level of engagement from the
entire team. Work/life balance will also be discussed and strategies shared.
• BUZZ Session Format
o Brief overview of key points
o Group discussion/sharing
Session Objectives
At the conclusion of this session, participants will be able to:
• Explore ways to engage staff in meeting departmental expectations, quality care, efficient and
effective documentation while maintaining work/life balance
• Gain information on mentoring new and experienced employees to meet the demands in
healthcare
Discussion Questions
• What type of formal and/or informal tools or approaches do you use to assess your staff’s
strengths, weaknesses, and interests?
• What do you feel are essential considerations for mentoring?
• What do you do to improve work life balance for yourself and your employees?
• You have a staff member who show excellent evaluation and care delivery skills and abilities, but
is chronically behind and frustrated with documentation. When you assess his/her
documentation, you find that it is very thorough with a tremendous amount of detail. How do
you help this staff member to find a balance between thoroughness and conciseness?
• You have staff member trying to care for elderly parents and another for two small children. You
must cover weekends and deal with late afternoon admissions on Fridays. How do you work this
situation out?
• Other situations and/or discussion points?
Resources
• Manage Your Practice webpage
o http://www.aota.org/Practice/Manage.aspx
• Administration & Management SIS
o http://www.aota.org/Practice/Manage/SIS/SISs/AMSIS.aspx
 SIS Quarterly Archives
 AMSIS Discussion Forum
 Privat Practice and Entrepreneurs Subjection
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Evidence-Base Ressources (http://www.aota.org/Practice/Researchers.aspx)
o Criticailla Apprise Topics and Pampers
AOTA Continuions Education (http://www.aota.org/Publications-News/AOTAPress.aspx)
o OT Manager Topics (CD or Online Format Course) (AOTA Press)
The Advisory Board Summaries (www.advisoryboard.com) (membership required)
NBCOT
o Professional Development Tools
 http://www.nbcot.org/professional-development-tools
o Minco
 ProQuest
 Reworks
 Gaming Platform
Bibliography
Colaianni, D. (2012). Hands on: The Importance of mentoring. Advance for Occupational Therapy
Practitioners, 28(11), 9. Retrieved from http://occupationaltherapy.advanceweb.com/ebook/magazine.aspx?EBK=OT060412#
Davis, J. (2004). An occupational perspective on work life balance. OTNow. 6(3). Retrieved from
http://www.caot.ca/default.asp?pageid=1126
Gilfoyle, E., Grady, A., & Nielson, C. (2011). Mentoring leaders: The power of storytelling for building
leadership in health care and education. Bethesda, MD: AOTA Press.
Jacobs, K. & McCormack, G. L. (Eds.). (2010). The occupational therapy manager (5th Ed.). Bethesda,
MD: AOTA Press.
Leading Lights: Essays on Leadership and Occupational Therapy. (2014). American Occupational Therapy
Association. Retrieved from http://www.aota.org/publications-news/otp/archive/2014/8-2514/leading-lights.aspx#sthash.9mglmXv7.dpuf (AOTA members only)
Matuska, K. & Christiansen, C. (Eds.). (2009). Life balance: Multidisciplinary theories and research.
Bethesda, MD: AOTA Press and Thorofare, NJ: Slack Inc.
Northouse, P.G. (2013). Leadership: Theory and practice (6th ed.). Thousand Oaks, CA: Sage.
Showkeir, J. & Showkeir, M. (2008). Authentic Conversations (8th ed.). San Francisco, CA: BerrettKoehler Publishers.
Waite, A. (2014). Guiding forces: Finding and benefiting from occupational therapy mentors. OT
Practice, 19(17), 7-10. Retrieved from http://www.aota.org/PublicationsNews/otp/Archive/2014/9-29-14/guiding-forces.aspx#sthash.BdP3mP9s.dpuf
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Suggested References from Session Participants
Kelly, M. (2011). Off Balance: Getting Beyond the Work-Life Balance Myth to Personal and Professional
Satisfaction. New York, NY: Hudson Street Press.
Studer, Q. (2004). Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. Gulf Breeze,
FL: Fire Starter Publishing.
Facilitators
Susan Goszewski, MSM, OTR
Manager of Rehabilitation Services
Yale - New Haven Hospital
Susan.Goszewski@ynhh.org
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Elaine Craddy Adams, OTR
Director, Regulatory Compliance
Genesis Rehab Services
Elaine.Adams@genesishcc.com