AGC Q12015 Webinar final
AGC'S Contractor to Contractor Webinar Series: ERP TECHNOLOGY ON YOUR BUSINESS SIDE Don Gregersen IT Director Thorpe Specialty Services Corporation Steve Gross VP of Client Solutions Computer Guidance Corporation sponsored by Discussion Points Thorpe Specialty Services Corporation Thorpe Within The Construction Industry Special considerations for acquisitions Leveraging technology as a backbone to support their infrastructure Specific business needs and requirements Utilization of ERP software and other applications sponsored by Don Gregersen • • • • IT Director for Thorpe Specialty Services Corporation Mr. Gregersen has an extensive background in IT infrastructure management, strategic planning and execution as well as organizational change and process improvement management. Prior to joining Thorpe PME, Mr. Gregersen has held executive IT positions for AIG, United Companies, and Plant Performance Services, amongst others. He attained his BBA, Management Information Systems Degree from the University of Houston with honors and has served as an Adjunct Professor teaching Systems Analysis and Design and Project Management. sponsored by Steven Gross • • • • sjgross@computerguidance.com 480.444.7026 Responsible for directing initiatives designed to maximize the effectiveness and utilization of Computer Guidance software applications at customer environments. His extensive expertise helps customers in realizing the highest levels of ROI from Computer Guidance ERP solutions Steven delivers expert review and analysis of system usage, gap analysis and best practices consulting. Steven has over 20 years of experience working with and advising construction companies on successfully implementing accounting and project management systems Steven holds a BS degree in Business Information Systems from Illinois State University. sponsored by sponsored by Thorpe Specialty Services Corporation • • • Thorpe SSC provides plant maintenance and engineering services to industrial customers world-wide. Thorpe SSC is a fast-growing specialty construction company based in North America focusing on engineering, manufacturing and field construction of corrosion, refractory, insulation, fireproofing, industrial flooring services, high-temperature products and non-metallic equipment. The company is structured as individual business units addressing refractory (heat management), corrosion, insulation services inside the fence of chemical and oil / gas manufacturing plants. sponsored by Thorpe Specialty Services Corporation JT Thorpe Company Thorpe Plant Services , Inc. Industrial Flooring Services, Inc. Refractory BU Corrosion BU Flooring BU Refractory BU Insulation BU Thorpe International Services, Inc. Clayburn Refractories Ltd. Thorpe Engineered Products Company Refractory BU Refractory BU Technical Services Corrosion BU Engineered Products Shop sponsored by Thorpe Specialty Services Corporation • • • Currently 15 locations in the United States and Canada Approximately 350 office and field management employees and employ several thousand of craft and specialty skill workforce Manufactures custom products for both corrosion and manufacturing sponsored by Thorpe Within The Construction Market • • • • • • 5,400 jobs a year Duration can be a few days to several months Projects include engineering, project design, project management and supplying craft personnel to execute Jobs can be a few thousand to several million dollars Very labor-intense jobs requiring constant collection of time and material information from the field Need for timely information is very important due to quick turnaround time of jobs sponsored by Thorpe Specialty Services Corporation • The organization has undergone some recent changes in 2014 • • • the acquisition of two companies and merging with another organization more than doubled the size of Thorpe’s business the merger drove some re-organization Outlook for 2015 and Special Business Needs • • • • expected to acquire several other organizations that are complementary implementation of a variety of technology solutions are put in place or being studied to support the new company and its aggressive growth strategy diversification means that technology has to be flexible to take on new functions and businesses Thorpe senior management has expressed the desire to standardize certain business processes but not alter the unique value and business proposition of the acquired organizations sponsored by sponsored by sponsored by sponsored by Construction ERP Platform • • • • • • Business Process Improvements Collaboration Communication Financial Control Strategic Planning Operational Execution Why? Enhance profits Improve productivity Improve cash flow Reduce costs Grow the business Better customer service sponsored by • Key Requirements • Web-Based • Tightly Integrated • Construction Specific • Enterprise-class • Single Data Source • Reporting Tools • Analytics • Accessible • Scalable • Reliable Construction ERP Platform How? Approach as Process Improvement Exercise Define Objectives Assign Capable Team Develop Cohesive Plan sponsored by The Role of ERP Capture, collect, store and make data available for business actions Bring together all aspects of your company under a single system Improve business processes and manage outcomes consistently sponsored by The Value of ERP for Thorpe • Tracking all components that drive the 5,000 jobs a year • • • • • • • • Job costing Payroll AP / AR Billing Rental management Purchasing Project management Exposure to industry and customer across multiple jobs and locations • Minimizing risks sponsored by Job Management • • • Capturing job particulars Being able to collect all information as jobs are executed Quickly turn around to produce cost-based and fixed-price billings Job Cost Reporting Timeliness Predictive Analytics sponsored by Payroll • • • Ability to collect field productivity information Ability to process payroll with multiple conditions of the jobs, pay rates and skill levels and more Continuous analysis per industry, per jobs, per crew and business unit Field Time Entry Timely Reporting Man Hours & Units sponsored by A/P and A/R Processing • • Identify and process bills timely in order to continue to receive goods and services in support of the jobs Appropriate billing and collections Automated Approval Workflow Timely Billing Cut-offs sponsored by Rental Management • • Keep track of what is being rented and knowing when it needs to be taken off rent on a timely basis Ability to analyze equipment rental in order to determine when to purchase equipment as opposed to continued rent Job Costing Rolling Rate Structure Reporting sponsored by Purchasing • • Track purchases and support quick turnaround for payment and receipt Enhances control once the purchases appear on the job costs Requisitions Commitments Received / Un-invoiced sponsored by Exposures • Customer Exposures • • • • Paid for performance Number of customers and jobs per customers are defined Good business practices are critical to ongoing profitability Exposed to owners by working for multiple subcontractors • Industry • Objectives are to diversify into additional and new industries • Bring additional value to current industries with new services • Solid partnerships and business practices are essential sponsored by sponsored by AGC Convention Puerto Rico Computer Guidance Corporation eCMS – Cloud-based Construction ERP Solution sponsored by It’s All About Your Data with eCMS Cloud-based Construction ERP Platform www.computerguidance.com sponsored by
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