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SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Duration: 3 days – Workshop Dates in 2015
5-7 January 2015 (Mon-Wed)
21-23 January 2015 (Wed-Fri)
9-11 February 2015 (Mon-Wed)
4-6 March 2015 (Wed-Fri)
18-20 March 2015 (Wed-Fri)
22-24 April 2015 (Wed-Fri)
20-22 May 2015 (Wed-Fri)
24-26 Jun 2015 (Wed-Fri)
26-28 August 2015 (Wed-Fri)
16-18 September 2015 (Wed-Fri)
21-23 October 2015 (Wed-Fri)
25-27 November 2015 (Wed-Fri)
Dates and venue subject to change
without notice. Please visit our website
for the latest.
For Whom:
Facilitators, Teachers, Trainers, Supervisors, Managers, HRD/OD Professionals,
Change Agents, Team Leaders, Project Leaders, Community Leaders, Therapists,
Marketing consultants, Mediators, Quality Consultants, and anyone who works with
groups and wants to enhance group effectiveness.
We can customise in-company derivatives of the FFW specifically for managers and directors
(Facilitative Leadership Workshop-FLW) and for Teachers, Trainers & Lecturers (Facilitative
Training Workshop-FTW). Please contact us for details. Email: admin@fns.sg
Time: 8:30am to 5:30pm**
** The finishing time may delay to 6:30pm - depending on the progress of the workshop.
Venue: FNS Centre@OBH2, 62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore 408734.
http://www.streetdirectory.com/sg/oxley-bizhub-2/62-ubi-road-1-408734/56538_153557.html
Group Process Facilitation is a rapidly expanding worldwide profession that plays a
vital role in the workings of business, government and communities across the globe.
There is a growing demand for people who can help groups build consensus,
maximize participation and move toward action.
Course Fees: (per participant, including meals, hand-outs & reference pocket books)
Category
Standard Rate (Everyone)
Early Bird Rate - Corporate/Government /All others
Early Bird Rate - NPOs/VWOs/NGOs/Full-time
Students/Retirees/Senior Citizens/Self-employed
Fee (we are
not GST rated)
S$1590.00
nett per pax
S$1490.00
nett per pax
S$1390.00
nett per pax
Sign up date
Equal to or less than 4
weeks before the event
More than 5 weeks
before the event
More than 5 weeks
before the event
Overseas registrants paying by Bank Draft or TT, please add S$30 for bank charges in
Singapore. You may also pay online by paypal – email us to send you the link.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 1
SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Payment by Cheque:
Please make cheque payable to: “Facilitators Network Singapore Pte Ltd” and mail it to:
Facilitators Network Singapore Pte Ltd
62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore 408734.
Cancellation and Postponement:
Once you have registered for the workshop, it is a commitment that you will attend the workshop.
Upon registration, the full workshop fee is payable regardless of attendance because of our
financial pre-commitment for the workshop facilitator(s), workshop materials and seminar
package. However, we welcome replacement for the registered participant(s). A cancellation fee
of SGD300 will apply for postponement, cancellation or withdrawal by the participant.
After commencement of program, we are unable to refund any part of the workshop not utilized.
FNS reserves the right to cancel or postpone the event due to unforeseen circumstances. Fees
paid will be fully refunded in the event of course cancellation by FNS.
Learning Outcomes:
1.
2.
3.
4.
5.
6.
7.
Discern the difference between Consulting; Training; Facilitative Training & Group Process
Facilitation.
Able to deploy the FNS 4D Facilitation® Model in the design and delivery of facilitated
interventions.
Receive constructive feedback from peers and workshop coaches on the deployment of
effective group process facilitation core practices and use of basic facilitation process tools.
Aware of 14 Divergent & Convergent process tools for Group Process Facilitators and
confident of deploying at least 6 of the tools immediately.
Aware of the Process Design for commonly occurring business situations in
commercial/non-commercial context requiring facilitation and confident of designing at least
one of them.
Confident in using the flip chart and other process facilitation aids effectively.
Aware of international certification competencies and the CCF & CMF certification
processes by FNS & INIFAC respectively.
Methodology:
The workshop is extremely hands-on. Being a competency-based learning design,
this workshop acknowledges and accounts for the characteristics of adult learners and
the learning strategies that work best with adults. Adult learners expect, and deserve,
to leave the experience with competencies that can directly and immediately be
applied on the job. Participants will have to complete self-assessment questionnaires
as pre-work, do some pre-reading and come prepared for immediate application and
practice during the workshop. Some ‘homework’ will have to be completed on the
evenings of day 1 and day 2. Throughout the three days participants will receive
extensive feedback from peers and coaching from INIFAC Certified Master
Facilitators on their performance as a facilitator. As each day is fully packed with
practice and critical learning moments, ‘time –away’ for meetings and other reasons
will be disruptive to the learning process and will not be permitted.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 2
SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Certificate of Achievement:
A Certificate of Achievement will be awarded by the Facilitators Network Singapore
(FNS) for those who meet the requirements of the workshop.
Text Book:
Each participant will receive a complimentary copy of: “SPOT on Facilitation:
Engaging People, Empowering Teams, Exceeding Goals” by Prabu Naidu & Janice
Lua.
Facilitator’s Kit:
Each participant will receive a kit with supplies to equip them to be operationally
ready after the workshop.
Video Feedback:
Each participant will receive a video recording with feedback of their day 3
facilitation practice.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 3
SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Content for Pre-work:
Content for Day 1:
Content for Day 2:
Content for Day 3:
•
•
•
•
•
•
•
•
•
IAF Values and Code
of Ethics for
Facilitators
S.P.O.T on Facilitation
Consulting vs. Training
vs. Facilitative Training
vs. ‘Pure’ Facilitation
•
•
•
The FFW Experience
Core Practices of Facilitators
FNS 4D Facilitation™Model
Determining Requirements
(D1)
Designing Interventions (D2)
Flip Chart Tips & Techniques
Assignments / Reading list for
next day
•
•
•
Divergence & Convergence
Tools
Mock Facilitation (D3 & D4)
with Intensive Feedback Practice 1
INIFAC CMF and FNS CCF
Competencies and
Assessment process
•
•
Assignments / Reading list for
next day
Styles and impact on
Facilitation
Process Design for
commonly occurring
commercial/non-commercial
situations requiring
facilitation (D1-D2)
Mock Facilitation (D3 & D4)
with video and Intensive
Feedback - Practice 2
Intellectual Property Rights:
SPOT on Facilitation Workshop - previously known as The Foundational Facilitation Workshop (FFW) - was conceived &
designed in 2005 by the Facilitators Network Singapore (FNS). It is delivered & quality assured to very rigorous standards,
and continuously improved on by FNS. All Rights Reserved by FNS.
Legend:
IAF: International Association of Facilitators
INIFAC: International Institute for Facilitation
CCF: Certified Competent Facilitator
CMF: Certified Master Facilitator
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
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SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Teaching
Training
Lecturing
A Group Process Facilitator is a content
neutral individual who uses effective
processes to enable a group to make
effective decisions and accomplish its task
while supporting a collaborative and
respectful environment that encourages
full participation and helps groups
overcome barriers to reaching their goal.
Group
Process
Facilitation
Content
What?
Process
How?
A Facilitative Trainer/Teacher brings content
across using effective processes to enable
active learning in a collaborative and
respectful
environment that encourages full
All Rights Reserved. FNS 2005 - 2010
participation and helps learners overcome
barriers to reaching their learning goals.
Facilitative
Teaching/Training/Lecturing/Coaching/
Mentoring/Chairing/Parenting/Consulting
FFW
v9.4
2010
7
What past participants have said about the SPOT on Facilitation Workshop:
I have gained tools, skills sets that I can use & apply in my course of work. I have especially learnt the fine lines between
all topics of 'facilitating' & it has helped me make more informed decision on my path. The constructive feedback given
by the facilitators and the rest have truly led me down a road of self awareness. I have a new found respect for my
facilitators through this session! I have a new idea on the concept of it & its applications. I AM MUCH MORE INSPIRED
NOW TO PURSUE THIS JOURNEY FURTHER! It is by far one of the most eye-opening and self-reflecting workshops I have
ever attended. It's worth every minute & cent spent.
The constructive feedback given by the facilitators and the rest have truly led me down a road of self awareness. I love
how being thrown into situations have helped boost my confidence.
This workshop has expedited my professional development many fold – many of my facilitation blind spots were opened
up - thank you very much for running this course. I strongly recommend it to anyone who wants to hone their facilitation
competencies.
I am now very confident to facilitate a group towards a business outcome.
Made many friends - the three days really bonds us as we have to work as a team and co-facilitate under compressed
time and dynamic simulated situations.
I just conducted my first workshop for relief teachers yesterday. There were 42 participants. Guess what? When you let
the participants talk and share their ideas, they said they enjoyed the session and learnt a lot actually from each other.
Thank you for this great course. This course is not a spoon feeding course, it needs a lot of effort, attention but its reward
is worthwhile. Process facilitation earns my due respect.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 5
SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
What are the Benefits of Facilitation?
The 9 key benefits of using facilitation in groups are:
1. Resolve conflicts and clarify misunderstandings constructively.
2. Increase opportunity for contribution.
3. Leverage on collective wisdom and experiences of staff.
4. Enhance motivation to support decisions made.
5. Encourage teamwork and joint responsibility for implementation.
6. Develop problem solving and innovation skills.
7. Produce better results than individual efforts.
8. Raises productivity.
9. Contribute to overall organisation’s effectiveness and success.
Why is Facilitation Important?
1.
2.
3.
4.
5.
6.
7.
Businesses and organisations have restructured, giving more power to a wider range of employees.
Professionals are increasingly being tasked to work as members of groups.
Meetings of large groups of people can be very hard to organise and control when they are in progress.
There is a need to coordinate the ideas and contributions of diverse sets of people within organisations.
It can help members of a group get to know each other and learn to cooperate.
It helps focus the energy and thoughts of the various members on the task at hand, without bias.
It can be extremely useful in helping groups develop consensus on issues.
Why Facilitation Skills Are Valued in Today's World
Doing more with less... in less time
Facilitators help people and organizations determine clear solutions to organizational pressures. Professional facilitators show how to
save time and money by engaging diverse groups of people and moving them toward results. Facilitators excel in their ability to help
groups solve problems before they become crises helping everyone to reach goals and realistic solutions. It has been demonstrated
that group problem solving processes enable more effective and efficient solutions that are more readily implemented in less time.
This needs to address the questions of how it saves time. Many of my clients would say, "My people do what I tell them to do. Why
should I involve them in any decision making process?"
Leadership Demands Flexibility
Professional facilitators support the shift to a participative management style. Facilitators know how to apply specific tools and
techniques for project and process management results. They also help meetings and group be more productive. The Facilitator
“brings people together.” Often people are in the room but do not “get together.” Facilitation allows people to be heard. It provides
opportunities for participants to build on each other’s ideas and experiences. Most often, a well-facilitated meeting allows participants
to leave not as a stranger but with a sense of being a part of a group (virtually or actually, as the case may be). This links with
socialization, growth, education and communication.
Connectivity and Diversity
As virtual, diverse and/or cross-functional teams and groups become increasingly common in organizations; facilitators help
streamline participative group processes for strategy, plan development and implementation. Facilitation also leverages and builds on
existing synergies.
Desire for Clear Solutions to Communications Problems
How often have you heard an organizational problem labelled as a 'communication problem'? Facilitators help improve
communications inside and outside organizations and augment the quality of teamwork, participation and management of diverse
groups of stakeholders. They provide the clear channels within individuals as groups to 'make individuals be heard'.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 6
SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Organisations that have benefited from this workshop include:
Agency for Integrated Care
AIG
Ascendas Land
Asia Pacific Breweries Limited
Asia Pacific Institute for Broadcasting
Development
British American Tobacco
British Council
Central Provident Fund Board
Cerebos Singapore
Certis Cisco Consulting
Civil Service College
Competition Commission Singapore
Defence Science & Technology Agency
Exploit Tech (S) Pte Ltd
Home Team Academy
Hospice Care
Infocomm Development Authority
Intellectual Property Office Singapore
ITE College West (Tampines)
Majlis Ugama Islam Singapura (MUIS)
Maritime Port Authority
MENDAKI
MSD Pharmaceuticals
Microsoft Singapore
Ministry of Defence
Ministry of Education
Ministry of Environment
Ministry of Home Affairs
Ministry of Trade & Industry
MTW (S) Pte Ltd
National Community Leadership Institute
National Parks Board
Ngee Ann Polytechnic
NTUC
OCBC Bank
ODM Innovations Pte Ltd
Orca Design (S) Pte Ltd
Peoples Association
Public Service Division
Public Utilities Board
RARE Conservation
Red Hat Asia Pacific
Republic Polytechnic
St.Joseph’s Institution
SEED Institute (RTRC Asia)
Sembcorp
SIM Tech
Singapore Discovery Centre
Singapore Land Authority
Singapore Management University
Singapore Police Force
Singapore Polytechnic
Singapore Prison Service
Singapore Quality Centre
Singapore Sports Council
SingHealth
SoCH in Action
SPRING Singapore
ST Electronics
Standard Chartered Bank
Splash Productions
Tan Tock Seng Hospital
Teachers Network
Travelex Global Business
Victoria Junior College
FNS VISION
To be the leading regional hub of competent facilitators.
FNS MISSION
Operate as a Social Enterprise to advocate and raise the professional practice of process facilitation so as to enhance the
credibility of the profession and provide value added services to our stakeholders.
FNS VALUES
Authenticity
Upholding trustworthiness by being true to ourselves and others.
Inclusiveness
Fostering synergistic partnership amongst the private, public and people sectors and embracing diversity in people and
facilitation methods.
Volunteerism
Promoting the contribution of time and expertise for the benefit of the community as a social responsibility.
Results-Oriented
Achieving objectives and outcomes through effective and responsible facilitation.
Profile of FNS:
Facilitators Network Singapore (FNS), a social enterprise, was formed as an informal network of facilitators in 2003 with the mission of
promoting and supporting the art and practice of professional facilitation in Singapore and the region through methods exchange, collegial
networking and support services. As a social enterprise, FNS operates with the agility of a private enterprise with a non-profiteering intent,
managed by a non-remunerated volunteer team. Trained Facilitators from FNS volunteer their services to Voluntary Welfare and Not-ForProfit Organisations. They are also available for facilitating commercial events at affordable professional fees. FNS organises regular learning
and development activities for local and regional network of facilitators.
Visit FNS website at http:///www.fns.sg for a current list of events.
Facilitators Network Singapore Pte Ltd (FNS) – Company Regn: 200600307Z
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
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SPOT on Facilitation Workshop
previously known as: Foundational Facilitation Workshop (FFW)
Revised 2015 Format
Profile of Workshop Coaches:
Janice Lua, PBM, CPF, CMF, has a MSc (UK) in Technology Management and a
MBA (Australia) in Entrepreneurial Management. With more than 13 years of
experience in the private, public and people sectors across different industries in
senior management positions, she has extensive training, facilitation and
consultancy experiences in organisation-wide change management, business
process re-engineering, corporate/strategic planning, action planning and project
management. She has facilitated internationally using methods such as The World
Café, Open Space Technology and Future Search. She is a Senior National
Business Excellence Assessor, Certified Management Consultant, Certified
Strengths Deployment Inventory® Facilitator, PMI certified Project Management
Professional, IAF Certified Professional Facilitator (CPF), an INIFAC Certified
Master Facilitator (CMF) and CMF Assessor, and licensed Dynamic Facilitation
Instructor. She co-founded the Facilitators Network in 2004 to upscale the
competencies of facilitators in Asia and co-authored SPOT on Facilitation in 2011.
Prabu Naidu, CPF, CMF, holds a Masters in Organisational Behaviour (UoL Birkbeck College, UK) and gained 19 years of MNC experience (1980-1999) with
Philips, AT&T and Compaq which spanned diverse functions in Engineering,
Materials, Project Management, TQM, HRD, Managing Change and Supply Chain
Re-Engineering - these set the foundation for his current fourteen years (2000-2013)
of training, facilitation and consulting work in organisational development. He has
designed and delivered numerous OD interventions for MNCs, SMEs, Government
departments & not-for-profit organisations in Singapore and regionally for MNEs &
SMEs. He is an IAF Certified Professional Facilitator (CPF) and an INIFAC Certified
Master Facilitator (CMF). He co-founded the Facilitators Network in 2004 to upscale
the competencies of facilitators in Singapore and the region. His lectures at
professional institutions are always well received by the students as all his lectures
are very engaging and facilitative. He co-authored SPOT on Facilitation.
For continuous improvement reasons, workshop content may be changed without notice.
©Facilitators Network Singapore Pte Ltd 2005-2015
email: admin@fns.sg Ver: 6.1 9 April 2015
Page 8