Occupation and Training Process

WRITING BUSINESS CORRESPONDENCE
MODULE 06 / 960 066
90 HOURS
CREDITS: 6
PROGRAM: DOUBLE DEP
Course Objective: To demonstrate the required competency, the students must produce examples of
simple business correspondence with applied formatting as required.
Instructor: Alexandra Kirimkiroglou
Instructor’s Email:
Alexandra.kirimkiroglou@rsb.qc.ca
Phone: (450) 676-1843 ext. 7225
Class material can be accessed at all times using the class website at:
http://writebuscorr.weebly.com/
Module Start Date: May 13, 2015
Module End Date: June 30, 2015
Tentative Exam Date: June 30, 2015
Brief Description of the module
1. Create an outline of a letter using one of the following themes:
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Request for information
Reply to a request for information
Acknowledgement of receipt
Application for credit
Claim
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Collection of payment
Invitation
Reply to an invitation
Congratulations
2. Format and present a simple, one page business letter from a previously created outline
3. Create and format a related envelope using traditional and Canada Post guidelines
Double DEP
-1-
Course Outline Module 06
GENERAL PERFORMANCE CRITERIA
BEHAVIOURAL OBJECTIVE
ELEMENTS OF COMPETENCY
PERFORMANCE CRITERIA

Identification of main ideas

Order of presentation of ideas
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Inclusion of the essential components of the letter
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Establishment of the necessary links between paragraphs
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Care given to choice of words and phrases used
C. Quality of Text

Absence of errors
D. Formatting

Correct setting of all parameters
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Inclusion of all letter parts
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Observation of positioning and appearance rules
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Observation of spacing rules between letter parts

Inclusion, positioning, and formatting of all necessary
components in conformity with postal standards
A. Letter Outline
B. Writing a Letter
E. Preparation of Envelope
EVALUATION CRITERIA
PASSING MARK: 80%
Creation of a letter outline ........................................................................................................ 10 marks
Writing of a the letter ................................................................................................................ 35 marks
Ensuring the quality of text ........................................................................................................ 15 marks
Application of appropriate formatting ...................................................................................... 35 marks
Preparation of a related envelope ............................................................................................... 5 marks
Total: 100 marks
Double DEP
-2-
Course Outline Module 06