instructions

www.garia.dk/dealers
Instructions for The Garia Online Search Stock Tool
Introducing
g a unique
q online tool for live search in the Garia
stock developed exclusively for Garia Dealers.
Content
• How to Place an Order
• List of Terms
• Contact Information
Page 3-12
Page 13
Page 14
How to place an order
1: Go to www.garia.dk
Log
g on to The Garia Dealer Extranet using
g the Dealer Login
g link in the bottom right
g
corner of the site. Log in with your Garia Dealer password that you have received in an
email. You can also access the extranet at www.garia.dk/dealers
2: Use the Orders menu link to navigate to the Search Stock/ Online Order
System.
System
3: Choose your search criteria.
To generate search results the criteria 'Model'
Model (Garia LSV or Garia Golf Car) and
'Color' must be filled in.
4: Choose options
When you have chosen 'Model'
Model and 'Color'
Color you can select seat type and color
color, wheel
design and options. The system lists cars that are available on stock or are in transit.
Cars that fulfill all the selected criteria will be marked with a green star. If all criteria
cannot be met the system will suggest alternatives. However, the search results will
always include cars that meet the criteria 'Model' and 'Color'.
5: Dealer View
If you are using the tool together with a customer, disable 'Dealer View' if you would like
t show
to
h the
th search
h results
lt without
ith t dealer
d l cost.
t
6: Place your order
From the search results select the car you would like to order.
order In the pop
pop-up
up window please
press the Order link.
7: Fill in the order form
’Your
Your reference
reference’ should include your name, fx John Johnson. Fill in ’Note’
Note for your own order
reference. Press the ’Place Order’ button when you have reviewed your order.
8: Confirm
f
your order
d
Please review your order before confirming it. You will receive an automatic reply to confirm
that we have received your order. This is not your final order confirmation. You will receive a
confirmation e-mail
e mail as soon as a Garia service member has received your order and
confirmed the terms.
9: Order completed
10: View Order
For a quick overview of your orders use the Order History link
Order State shows the state of your order:
Ordered: We have received your order.
order
Sold: We have received your payment and your order has
been approved for shipment.
Order ID: A unique ID
number for each order.
Cars: The Garia order
number for internal use.
Order Date: The date you
placed your order.
Your reference: The reference
information you entered when you
placed the order.
List of terms
CAR
•
Model:
•
Color:
•
Seats:
•
Wheels:
•
Options:
ORDER
•
Order History:
•
Order ID:
•
•
Search Stock:
Dealer View:
•
•
Clear:
Cl
Refresh:
Garia Golf Car or Garia LSV
Body color of the car
yp (Sports
( p
or Standard)) and color
Seat type
Rim design, size and finish
No options, Refrigerator, Plus Package, Refrigerator and Plus Package
For a quick overview of your orders
Your Order ID is your Order Number. You will find your order ID in your order
confirmation and order historyy
Back to Search Stock or reload page
Enable the Dealer View mode if you want the dealer cost to be displayed; for no display
of dealer cost disable Dealer View
D l t your search
Delete
h criteria
it i
Update search
Contact Information
If you have any questions regarding the Search Stock Tool /Online Ordering System please
contact us:
Email:
orders@garia.com
Phone:
For U.S. dealers: 210 481 5500 (9 am ‐ 5 pm CST)
For dealers in Europe and rest of the world (RoW): +45 46 570 580 (8 am ‐ 4 pm CET)