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International Student
Reference Guide
2015 - 2016
Table of Contents
INTRODUCTION ............................................................................................... 2
STAFF RESOURSES ........................................................................................... 3
WELCOME SERVICES ........................................................................................ 3
Orientation ................................................................................................................................... 4
Campus Director Welcome Meeting ........................................................................................... 4
Airport Pick-up ............................................................................................................................ 4
LOCAL SUPPORT .............................................................................................. 5
Housing ....................................................................................................................................... 5
Health Insurance Requirement .................................................................................................... 5
Ingle International ....................................................................................................................... 6
Cultural and Community Organizations ...................................................................................... 6
Health and Social Service Support Contacts ............................................................................... 7
ACADEMIC SUPPORT ....................................................................................... 7
English as a Second Language Support ....................................................................................... 7
Tutoring ....................................................................................................................................... 7
STUDY PERMITS AND VISAS ............................................................................. 7
Study Permit Requirement........................................................................................................... 7
Passport Requirement .................................................................................................................. 8
EMBASSY CONTACTS ....................................................................................... 8
ACKNOWLEDGEMENT ..................................................................................... 9
CONSENT TO USE OF PERSONAL INFORMATION ............................................ 10
International Student Reference Guide
INTRODUCTION
Message from the President and the CEO
Greetings and Welcome to Canada!
Congratulations on your decision to
study in Canada at triOS!
Our commitment is to your success.
triOS is here to help you succeed in
your studies and look towards your
future.
We have designed this information package, specifically for International
Students, to help ensure that you are successful in your studies.
Please be sure to review the information in the Student Handbook in
addition to the information provided in this International Student Reference
Guide.
Your local Campus Director is also available to you as a resource. Please
contact them if you have any questions or require any support.
We are pleased that you have chosen to study with triOS and we will ensure
that our team delivers on our commitments to your success.
Best wishes in your studies!
Stuart Bentley
President
©triOS College Business Technology Healthcare
Frank Gerencser, B.A.Sc.
Chief Executive Officer
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International Student Reference Guide
STAFF RESOURSES
As outlined in the Student Handbook, there is a full team of staff at triOS to assist with your
successful Education.
As an international student, you also have direct access to the Campus Director at your campus
that will assist you in finding the correct resources. Often, Campus Directors will refer you to
other staff members and third party partners to ensure that all of your needs are met so that you
are able to focus on ensuring that you are successful in your studies. The List of Campus
Directors, including contact information, for each Campus is provided below:
triOS Windsor Campus
Anne Zakoor-Miller, Campus Director
Phone: +1 (519) 945-0770
Anne.Bonello@trios.com
triOS Brampton Campus
Mark Ruddy, Campus Director
Phone: +1 (905) 450-2230
Mark.Ruddy@trios.com
triOS London Campus
Dianne Stanley-Wells, Campus Director
Phone: +1 (519) 455-0551
Dianne.Stanley-Wells@trios.com
triOS Toronto Campus
Lynda Eng, Campus Director
Phone: +1 (416) 922-4250
Lynda.Eng@trios.com
triOS Kitchener Campus
Lori Fast, Campus Director
Phone: +1 (519) 945-0770
Lori.Fast@trios.com
triOS Scarborough Campus
Allison Hunter, Campus Director
Phone: +1 (416) 646-1222
Allison.Hunter@trios.com
triOS Hamilton Campus
Gladys Woodburn, Campus Director
Phone: +1 (905) 528-8972
Gladys.Woodburn@trios.com
triOS Oshawa Campus
Deborah Jollymore, Campus Director
Phone: +1 (905) 435-9911
Deborah.Jollymore@trios.com
triOS Mississauga Campus
Uzma Bhatti, Campus Director
Phone: +1 (905) 949-4955
Uzma.Bhatti@trios.com
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International Student Reference Guide
WELCOME SERVICES
Orientation
There will be group Student Orientation scheduled the week prior to your scheduled program
start date. The Orientation meeting takes place at the triOS Campus, and you will be welcomed
by triOS staff. There is a great deal of important information that is covered at the Orientation
and attendance is mandatory.
Campus Director Welcome Meeting
Campus Directors are available for a personal meeting with all new International Students prior to
your start date. You will receive personal tour of the campus and Campus Directors can answer
any questions that you may have. Once you have completed your enrolment, please contact your
Campus Director by phone or email to schedule your Welcome Meeting.
Airport Pick-up
Students who are securing accommodations through The Canada Homestay Network, will have
airport pick-up service available through the Canada Homestay Network. For more information,
please contact:
The Canada Homestay Network
Telephone: (416) 926-0355
Email: generalinfo@canadahomestayinternational.com
Website: http://www.canadahomestayinternational.com
Campus Directors can make airport pick-up arrangements for students not using the services of
the Canada Homestay Network. Students who require pick up at the airport must contact their
Campus Director at least two weeks prior to their scheduled arrival date. There may be a fee for
airport pick up service. Please contact your Campus Director for more information.
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International Student Reference Guide
LOCAL SUPPORT
Housing
It is highly recommended that you secure housing prior to arriving in Canada.
To research housing options, we recommend using the following links:
Places4Students: https://www.places4students.com/
Viewit: http://www.viewit.ca/
If you are interested in staying with a host family, the Canada Homestay Network can connect you
to a host family near triOS Campuses.
The Canada Homestay Network
Telephone: 416 926-0355
Email: generalinfo@canadahomestayinternational.com
Website: http://www.canadahomestayinternational.com
Please also contact your local triOS Campus Director for additional housing resources near your
triOS Campus.
Health Insurance Requirement
All triOS International students, who start full time diploma programs after
January 1, 2015, will be provided with standard healthcare insurance for the duration of their
study period.
Health insurance coverage is a mandatory requirement for international students.
(Government-funded healthcare is not provided to international students.)
Health insurance coverage is also a mandatory requirement for spouses and dependent
children who are accompanying or visiting an international student. The student is responsible
for arranging this for his/her spouse and dependent children.
Standard coverage for emergency health services, found under the Ingle
International Silver Plan:
http://www.inglestudents.com/trios/pdf/benefits/silver_english.pdf
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International Student Reference Guide
Note:
•
•
•
Student must be under age 65 as of their scheduled end date
There will be an additional surcharge for insurance coverage for students
over the age of 65
There will be no reduction in tuition for international students who
already have health insurance coverage
For further questions, we recommend contacting:
Ingle International
Website:
http://www.inglestudents.com/trios
Address: 460 Richmond Street West, Suite 100
Toronto, ON, Canada, M5V 1Y1
Toll free phone: 1-888-386-8888 Local
phone (Toronto): 416-644-4870
Email: helpline@ingleinternational.com
Cultural and Community Organizations
There are many community organizations that can assist international students.
The Ontario Council of Agencies Serving Immigrants’ website www.settlement.org is an excellent
resource for newcomers to Canada. The information that they provide is applicable to
international students in many cases. Students are encouraged to visit their website:
www.settlement.org
The Centre of Education and Training is an organization that provides settlement and language
support for newcomers to Canada and international students in many communities across
Ontario:
http://www.tcet.com/index.php
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International Student Reference Guide
Health and Social Service Support Contacts
The Ontario Ministry of Health and Long-Term Care provide a list of hospitals, walk-in medical
clinics, and doctors on their website:
http://www.health.gov.on.ca/en/public/programs/hco/
Campus Directors are available to assist you finding local organizations that can assist you in your
personal health and wellness needs.
ACADEMIC SUPPORT
English as a Second Language Support
All triOS classes are taught entirely in English. It is expected that students are capable of studying
in English prior to starting their studies. All international students must meet the English entrance
requirements prior to being accepted into their program.
For students who want to further improve their English proficiency, we can help arrange for ESL
training with local ESL training institutions. If you are interested in ESL courses, please contact
your Campus Director who will help arrange ESL support for you. These services are offered by
third party partners and additional fees may be required (paid directly to the third party ESL
trainer).
Tutoring
Tutoring is available to all students. Both peer tutors and professional tutors are available to
assist students who require additional one-on-one support outside of regular class times. There
may be additional fees for tutoring. Please contact your Campus Director to arrange for a tutor to
assist you with your studies.
STUDY PERMITS AND VISAS
Study Permit Requirement
Students must have a valid Visa that allows them to enter and study in Canada.
For programs that are less than 6 months in duration, generally students may study at triOS if
they have a valid temporary resident Visa that does not expire prior to the study period end date.
For programs that are greater than 6 months in duration, students must have a valid Study
Permit.
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International Student Reference Guide
For more information about studying in Canada, please visit the Citizenship and Immigration
Canada website:
http://www.cic.gc.ca/english/study/index.asp
There is also valuable information available at the “Education in Canada” website:
http://www.educationau-incanada.ca/educationau-incanada/index.aspx?lang=eng
Students must provide a copy of their Visa, and Study Permit if required, prior to starting their
program.
Passport Requirement
Students must have a valid passport with an expiry date that is later than their last day of studies
at triOS. Students must provide a copy of their passport, showing an expiry date that is later than
their last day of studies, prior to starting their program.
EMBASSY CONTACTS
For the most up to date contact information, students are encouraged to visit the Foreign Affairs,
Trade and Development Canada website:
http://www.international.gc.ca/protocol-protocole/reps.aspx
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International Student Reference Guide
ACKNOWLEDGEMENT
The Student acknowledges that they have received a copy of the triOS College Student Handbook,
as well as copies of any additional Program Guidelines or related documents pertaining to their
program of study, and a copy of the International Student Reference Guide. The Student
acknowledges that it is their responsibility to read, understand and abide by all policies contained
therein.
At the discretion of triOS College, the International Student Reference Guide is subject to change
during their program. By signing below, the Student acknowledges that it is their responsibility to
review the student website for the most current version of the International Student Reference
Guide and to read, understand and abide by all policies contained therein.
____________________________________
Name of Student (please print)
_________________________________
Student Signature
__________________________________
Date
Please sign and remove this page and return it to your Education Consultant.
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International Student Reference Guide
CONSENT TO USE OF PERSONAL INFORMATION
Please note that this Consent to the Use of Personal Information is in addition to the Consent to
Use of Personal Information section included on the student Enrolment Contract. Both this
document and the Enrolment Contract should be reviewed and signed separately.
triOS is required to report international student enrolment information to the Ontario Ministry of
Training, Colleges and Universities, and to Citizen and Immigration Canada.
I consent to triOS sharing information regarding my enrolment at triOS with the Ontario Ministry
of Training, Colleges and Universities, and to Citizen and Immigration Canada. By signing below, I
hereby allow triOS College to give my name, address, telephone number, e-mail address and
other contact information, as well as information regarding my program of study, attendance, and
other information related to my studies at triOS.
____________________________________
Name of Student (please print)
_________________________________
Student Signature
__________________________________
Date
Please sign and remove this page and return it to your Education Consultant.
©triOS College Business Technology Healthcare
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Rev Date: April 2015