Goliath Logon Simulator for Citrix Prerequisites v1.0 Are You Ready to Install? Use our pre-installation checklist below to make sure all items are in place before beginning the installation process. For further explanation, please read the official Goliath Logon Simulator for Citrix Requirements on page 8 or contact a support engineer at support@goliathtechnologies.com. Download the Goliath Performance Monitor (GPM) Server Internet Explorer (IE) 11 or new installed Citrix Receiver 4.0 or newer installed .NET 3.5 SP1 installed Internet Explorer Enhanced Security disabled Internet Explorer security disabled for trusted sites Add Web Interface or StoreFront site to IE trusted sites Have ready a dedicated Citrix test account with rights to the applications or desktops to be launched Service Account (local or domain) with local administrator right on the GPM server Logon Simulator files downloaded Legal Notices Copyright © 2015 Goliath Technologies Inc. All rights reserved. www.goliathtechnologies.com Goliath Technologies believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS.” GOLIATH TECHNOLOGIES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any Goliath Technologies software described in this publication requires an applicable software license. Linux is a registered trademark of Linus Torvalds. Windows, Hyper-V, SQL Server and SQL Server Express are either trademarks or registered trademarks of Microsoft Corporation. Java is a registered trademark of Oracle Corporation. VMware, vCenter, and vSphere are either trademarks or registered trademarks of VMware Corporation. Citrix, NetScaler, Xen, XenServer, XenApp, XenDesktop and XenCenter are either trademarks or registered trademarks of Citrix Systems, Inc. All other trademarks and copyrights referred to are the property of their respective owners. 2 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 Table of Contents I. Deployment Architecture .................................................................................................................................. 4 A. Standalone .................................................................................................................................................4 B. Integrated with Goliath Performance Monitor .........................................................................................5 II. Goliath Logon Simulator for Citrix Prerequisites ............................................................................................... 6 III. Introduction to Goliath Logon Simulator for Citrix ........................................................................................... 7 IV. Goliath Logon Simulator Proof of Concept Limitations..................................................................................... 7 V. Abbreviations and Acronyms ............................................................................................................................ 8 3 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 I. Deployment Architecture There are two different ways to deploy Logon Simulator: A. Standalone 4 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 B. Integrated with Goliath Performance Monitor LOGON SIMULATOR + PERFORMANCE MONITOR INTEGRATED DEPLOYMENT ARCHITECTURE GOLIATH INFRASTRUCTURE REMOTE SQL SERVER * MS SQL Server 2008 - 2014 WEB CONSOLE Service Account with DBO rights TCP: 80 Configuration Scheduling Alert Configuration Reporting LOGON SIMULATOR & PERFORMANCE MONITOR SERVER TCP: 82 TCP: 82 XENAPP SESSION HOST Windows 2008R2 – 2012R2 Minimum of 4 vCPUs & 8 GB Memory 25 GB of Disk Space .NET 3.5 SP1 TCP: 82 TCP: 82 VDI CITRIX DELIVERY CONTROLLERS XENAPP ZDC/DC ** 4.5 – 7.6 .NET 3.5 SP1 TCP: 80/443 XENDESKTOP DDC/DC ** 5.5 – 7.6 .NET 3.5 SP1 REMOTE CITRIX ENVIROMENT LOCAL CITRIX ENVIROMENT WORKSTATION WORKSTATION TCP 80/443 TCP 80/443 NETSCALER SERVER SERVER TCP 80/443 TCP 80/443 STOREFRONT / WEB INTERFACE VM VM LEGEND * Agents deployed to XenApp and XenDesktop controllers ensure simulated users are logging off correctly following simulations ** For evaluation, Goliath ships with embedded SQL Express 2008R2 database NOTE: The ports and protocols displayed are the defaults. They can be modified if desired. Citrix Receiver Goliath Intelligent Agent: very light weight, it uses 0.1% CPU, 1.5 MB size on Disk, about 25 MB RAM Goliath Logon Simulator Agent for Citrix 5 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 II. Goliath Logon Simulator for Citrix Prerequisites Table 1 - Goliath Logon Simulator Requirements Goliath Logon Simulator Server Platform: Virtual Machine or Physical Server OS: Windows Server 2008 R2 – 2012 R2 Network: Static IP Address vCPU: Minimum of 4 cores or vCPUs Memory: Minimum of 8GB RAM Disk: 25GB of disk space Dependencies: .NET 3.5 SP1 Firewall: TCP ports 80 and 82. Both must be opened inbound and port 80 must be enabled outbound for remote access to the console. These ports can be changed from the default as needed. Optional: PDF Reader to view installed product documentation Simulation Endpoint Citrix XenApp/XenDesktop Delivery Controller 6 OS: Windows Server 2008 R2 – 2012 R2, Windows 7 – 8.1 Dependencies: GPM Agent deployed & .NET 3.5 Web Browser: Internet Explorer 11 Citrix Receiver: versions 4+ Citrix Account: Dedicated Citrix test account with rights to applications or desktops to be launched User Account Control: Disabled at the System level IE Security: Disabled for trusted sites with Citrix Portal added to whitelist Firewall: TCP port 82 must be opened outbound. All ports can be changed. Dependencies: Intelligent Agent deployed to ZDC/Delivery Controller with the Logon Simulator Session Interface Handler enabled Citrix XenApp/XenDesktop 7.0-7.6: The Intelligent Agent must run as a Windows Service account with Citrix Admin read-only rights and local admin rights Note: If using Windows Server 2012 or later, .NET 3.5 Feature must be installed. Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 III. Introduction to Goliath Logon Simulator for Citrix The Goliath Logon Simulator enables a Citrix administrator to: Simulate the logon process locally, remotely, or in the cloud, Generate failure and application/desktop availability alerts, Identify the root cause of issues encounters, and Troubleshoot and resolve these issues prior to end users being impacted. Much more than a point-in-time testing utility or traditional load testing tool, the Goliath Logon Simulator is a must-have proactive performance tool for Citrix administrators that can be integrated into the ongoing IT operations toolset. When Citrix logon issues occur, they are usually a result of problems in one or more of these three areas: Remote location connection Application or desktop availability The Citrix delivery infrastructure The Goliath Logon Simulator facilitates continuous and real-time testing of the Citrix delivery infrastructure by simulating the exact same steps a user would take during the logon process. By launching real sessions with test user accounts, the Goliath Logon Simulator provides visibility into all applications and desktops being launched and whether they are succeeding, failing or slow. This allows the Goliath Logon Simulator to alert the Citrix administrator to a problem the moment it occurs. If there is a logon failure, an administrator will be alerted immediately and pinpoint where the failure occurred and the root cause. In cases where the logon is simply slow, the administrator can see the breakdown of the logon process, in real-time, to determine where in the process the slowness occurred. For example, group policy processing, scripts and profile loading. IV. Goliath Logon Simulator Proof of Concept Limitations Goliath Logon Simulator Proof of Concepts (POC) will be limited to launching a single Citrix XenApp or XenDesktop application or desktop from one location. If your evaluation or POC process requires a different configuration than the licensing allows for, please contact your account manager or Goliath Sales or Support as follows for assistance: Sales: Email: sales@goliathtechnologies.com Phone: 1-855-465-4284 Support: Email: support@goliathtechnologies.com Phone: 1-855-465-4282 7 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015 V. Abbreviations and Acronyms List all abbreviations and acronyms used in this document. Table 1 Abbreviations and Acronyms Abbreviation / Acronym Description CPU Central Processing Unit GB Gigabyte GPM Goliath Performance Monitor IE Internet Explorer IP Internet Protocol IT Information Technology MB Megabyte PDF Portable Document Format POC Proof of Concept RAM Random Access Memory SP Service Pack SQL Structured Query Language TCP Transmission Control Protocol vCPU Virtual CPU ZDC Zone Data Collector 8 Goliath Logon Simulator Prerequisite Guide Copyright © 2015 Goliath Technologies Version 1.0 – May 2015
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