Clinical Implementation Specialist Are you looking to have a tangible impact on the company you work for? Are you an exceptional communicator and love to help customers? Do you enjoy teaching and training in a technical environment? Do you have knowledge of the health-care industry? Do you thrive in a fastpaced, busy environment? Are looking to take your career to the next level? Procura provides a fully integrated clinical and back office software solution for health care supporting administrative, financial and clinical functions. Come join our winning team in helping our customers succeed in their business. We strive to enable our customers’ success and it is people like you that make it possible; people who look at problems differently, people who understand the challenges of information systems and people who are passionate about what they do. Our company is growing and some very exciting things lie ahead for us this year – we hope you can join us. Summary The Clinical Implementation Specialist provides training and support to customers of ContinuLink’s clinical products and services with a positive attitude and flexible nature. You’ll be walking customers through the implementation and setup of the program up until and after they go live. The Clinical Implementation Specialist also provides training and support to internal team members on an ongoing basis, ensuring everyone is up to on their knowledge and use of the software. Occasionally (up to 50% of the time), you’ll be required to travel to our customer sites and assist them with support at their location. If you are a tech-savvy healthcare provider, a good problem-solver and love to help people have an amazing customer experience, this role may be for you. Essential Duties and Responsibilities          Help customers successfully implement ContinuLink’s Clinical products and services Deliver and schedule clinical customer training in the classroom, on the web and onsite at customer locations Troubleshoot problems with product implementation and find creative solutions according to each customer’s unique need Work with the product support team in answering clinical support requests from end-users Accurately document training sessions Develop and maintains curriculum and materials for new products, enhancements or services Conduct product and implementation testing Train other trainers and implementation personnel Look for recommend system enhancements Clinical Implementation Specialist Knowledge, Skills and Abilities          Understanding of home healthcare clinical operations and ability to assist customers in setup and configuration of applications for their business processes An understanding of OASIS (CMS) regulations, Federal Register, HIPAA, Conditions of Participation, and Clinical documentation practices Ability to communicate technical concepts to end users in a user-friendly, easily understandable way Excellent written and verbal communication skills Professional training and presentation skills Ability to work independently with minimal supervision and to manage multiple projects and varying priorities Familiarity with online training tools such as GoToMeeting Ability to follow standard course curricula and adapt to suit customer needs and create and revise course exercises Strong knowledge of MS Word Qualifications     RN, BSN or PT preferred Bachelor Degree with a concentration in Information Systems or Education, or equivalent work experience Previous healthcare experience in patient care, scheduling and coordination Previous system implementation experience in a Home Care setting How to Apply Ready for your new challenge? Email us your resume and cover letter to: hr@goprocura.com. Please state Clinical Implementation Specialist in the subject line. For more information on our company and our leaders, please visit our website – www.goprocura.com. Only shortlisted candidates will be contacted. Thank you for your interest in Procura!