vol.12 2007 A PUBLICATION FOR THE PADUCAH BANK AND TRUST COMPANY Miriam Muscarella plus Paducah’sOther Beautiful People TH E R E IS ONE BANK . . . IN ONE COMMUNITY M O RTG AG E L E N D E R S A R E S O O U TS TA N D I N G . WO R D TO D E S C R I B E T H E M . . . . .THERE’S WHOSE O N LY O N E . . . WOW! JANIE SMITH CINDY BAILEY EVIE TRIMBLE DONNA DAVIS MOLLY BAILEY 575.6619 575.5778 575.6675 575.5732 575.6634 MEMBER FDIC www.paducahbank.com table of CONTENTS 36 38 44 It’s a Family Affair! Paducah Financial Consultants and the Shapiro’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Mike Smith Hits a Home Run for Paducah! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 In the News: Regional and National Financial Publications Identify and Applaud the Creativity and Initiative of Paducah Bank’s Investment in Paducah’s Artist Relocation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 One Bank. One Community. One World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Buying a House is Beautiful! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Go West, Paducah Bank! Go West! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Space: The Final Frontier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Just IMAGEine: Paducah Bank Introduces a New World of ATM Technology . . . . . . 44 11 page Afraid to Bank Electronically? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 The Official Publication for The Paducah Bank and Trust Company 555 Jefferson Street PO Box 2600 Paducah, KY 42002-2600 270.575.5700 www.paducahbank.com Photography by GLENN HALL If you have questions about a product or service or would like to obtain a copy of Paducah Bank’s WOW!, contact Susan COVER STORY: A Beautiful Bunch of People Guess at 270.575.5723 or susan@paducahbank.com. WOW! VOLUME 12/2007 • 1 ear D FRIEND: AS WE HAVE SO OFTEN SAID, Paducah Bank is not the compilation of brick and mortar at a variety of locations in and around Paducah, Kentucky. Paducah Bank is a cumulative repository of talent and resources represented by both bank associates and bank clients. And in our opinion, that’s a beautiful thing. In this issue of WOW! we lift up just a FEW of the thousands of people who not only make this bank extraordinary, but whose character or achievement leaves us with a sense of respect and appreciation. These are people whose spark of genius or ability to see a piece of the world so clearly and with such passion that it infuses their lives and those of everyone around them. Speaking of beautiful, in this edition we provide you with a glimpse of the striking new facility (brick can be beautiful) we are constructing in Paducah’s expanding retail center to the west of the city. We also share with you some renJoe Framptom, CEO ovations that will make your banking experiences more easy and efficient along with a profile of our innovative new ATM at the Lone Oak Banking Center. If the news of late seems to fill you with financial alarm, never fear! Paducah Bank is here to explain just what’s happening with real estate lending on a local basis and to give you a sense of security about Internet banking as well. And we, too, are in the news. Two national publications recently lifted US up in THEIR publications with regard to our partnership in Paducah’s Artist Relocation Program. You’ll no doubt enjoy our conversations with local entrepreneurs Mike Wally Bateman, PRESIDENT Smith and Robyn Shapiro. And if investing seems daunting to you, learn how to overcome the obstacles, making it as easy as taking a hike! A community is not defined by the land it occupies or the brick and mortar it erects. It is crafted by the beautiful contributions of great minds and the gifts of open hearts—by beautiful people whose singular lives form a character of a community at large. A community of which we are proudly a part! WOW! VOLUME 12/2007 • 3 I t’s a family AFFAIR! BOB SHAPIRO HAD BEEN A CLIENT OF PADUCAH BANK FOR SOME TIME, but on one particular occasion when he was leaving the bank after visiting with his private banking representative, he encountered George Shaw. “We had just established Paducah Financial Consultants as a part of Paducah Bank’s comprehensive Wealth Management Department, when I ran into Bob,” George remembers. “I’d known Bob as a businessman in the community and we began to talk about our new investment firm here within the bank.” Bob indicated that he was looking for a commitment from an investment advisor that would provide him and his family the kind of time and attention he felt they deserved. As the conversation expanded and Bob mentioned the need to set up a college fund for his daughter, Lily, George responded without reservation that Bob was in just the right place. “Our Wealth Management team, consisting of Paducah Financial Consultants, Private Banking, and Trust services, provides ease of access and convenience that few banking institutions can offer,” George adds. “Our promise of total commitment to Bob’s investment management, his history with the quality of our products, and the total access to everyone who was involved with his financial needs was just the impetus for him to bring all his banking and investment business to Paducah Bank. His wife, Robyn, also enjoys both a personal and professional relationship with us as well. It’s become a complete family affair. It’s very satisfying to know that we can make both the Shapiro’s private and professional financial planning and management efficient and effective.” Tu r n t h e p a g e f o r m o re o n t h e Sh a p i ro s > > 4 • WOW! VOLUME 12/2007 WOW! VOLUME 12/2007 • 5 PA D U C A H F I N A N C I A L C O N S U LTA N TS The peak of financial performance for clients Bob, Robyn and Lily Shapiro Bob Shapiro has overcome some serious obstacles in his life.Choosing Paducah Financial Consultants to manage his daughter’s college fund portfolio wasn’t one of them. TO CELEBRATE HIS ENTRY INTO THE DECADE he turned 50, Bob Shapiro That leaves Denali in Alaska, which at 20,320 feet, is the highest decided to climb to the highest point in each of the 50 states. During mountain in North America and the coldest major mountain on earth. the last nine years, he’s scaled 49 of them. The first 45 peaks necessitated outings ranging from minor walk- “I’m in my second season of debating whether to even attempt it,” reflects Bob. “It’s a huge commitment, involving six months of rigorous ups to extended backpacking trips. The last four summits, Mt. Hood conditioning, thousands of dollars in gear and guide services and three in Oregon, Mt. Ranier in Washington, Granite Peak in Montana, and weeks of climbing on the mountain under some of the planet’s most Gannett Peak in Wyoming, are fully glaciated and require mountaineer- extreme conditions. The chances of someone my age reaching the ing skills utilizing ropes, ice ax and crampons. summit are far less than 50%. To risk my life against such odds has, for the first time since the dream began, given me pause to reconsider.” On August 1, 2007, Lily and Bob Shapiro reached the summit of Wheeler Peak. At 13,161 feet, it’s the highest mountain in New Mexico. But even if that one last Alaskan peak doesn’t get bagged, Bob leaves a legacy of accomplishments that very few can claim. However, there is yet another person in Paducah who may give it a try and that’s Bob and Robyn Shapiro’s daughter, 11-year-old Lily. “Little did I know when I set this goal a decade ago that I might have to do many of these mountains twice,” Bob proclaims. “Lily has caught highpoint fever and, to date, made it to the top of 22 states. She is one of the youngest to scale Humphrey Peak {12,633 ft.} in Arizona,” he reflects. “She was six at the time and when she reached the top, after five hours of 6 • WOW! VOLUME 12/2007 FEATURES of A grueling climbing, a group of young climbers on the summit gave her a standing ovation. It was one of the proudest moments of my life and I realized that Lily did indeed have ‘the right stuff.’ She recently climbed to the summit of Mount Elbert in Colorado, which at 14,433 feet is the second highest mountain in the continental United States.” COLLEGE SAVINGS PLAN Although reaching this pinnacle of success in her youth will probably look really good on Lily’s college applications (not to mention the Tax advantages. Earnings can grow tax-free. And withdrawals fodder it will provide her on her entrance essay), Bob thought it prudent for qualified higher education expenses are free from federal to plan ahead for the financial end of her educational investment. tax. Tuition, room and board, and required books and sup- “I decided to sign up early for Social Security,” Bob remembers, plies are all qualified higher education expenses. “and when I went to the office, the representative asked me if I had any dependents under 19 years of age. I told her I had an 8-year-old daughter and asked why she wanted to know.” Bob was told that dependents under 19 are eligible for a monthly Social Security benefit. “That was the one and only time being an older father had paid off !” So Bob decided to contact George Shaw at Paducah Financial Can be used for any accredited college, not just schools in the state that sponsors your plan. Includes undergraduate, graduate, post-graduate and technical training. Up to $12,000 a year in contributions allowed ($24,000 for married couples) without gifttax consequences. Or, under a special Consultants to create a portfolio using Lily’s income as an investment election, up to $60,000 ($120,000 for in a future college fund. married couples) can be contributed at one George recommended a 529 education account, which Bob agreed time by accelerating five years’ worth of seemed to fit the need perfectly. The monthly amount can be direct contributions. Any additional contributions deposited into the bank from the Social Security Administration and made during the next four years will is tax-free if used for her college education. Lily also has a trust fund, reduce the taxpayer’s lifetime gift-tax administered by Paducah Bank Trust Officer Lesa Barks, which the exemption of $1 million. investment team manages as well. “I have a lot of confidence in George,” Bob says. “He’s done an outstanding job with the investments of both funds and our personal accounts as well. I feel really comfortable with everyone at Paducah Bank. We have periodic reviews to make sure we’re doing what’s best with the No income limits. You can contribute no matter how much you earn. Ability to save for anyone—your child or grandchild, a niece or nephew, a friend investments. And George doesn’t hesitate to tell me when adjustments or yourself. You can even change need to be made.” beneficiaries within the same family. Between the Trust Department, Paducah Financial Consultants, and Wealth Management team, who all work to support Bob and Robyn’s Control of assets. You decide when to make personal and professional finances, there is no problem that can’t be withdrawals. You can move your assets once a handled expeditiously, Bob believes. year or when you change beneficiaries. “Knowing that your family’s future financial well being is in such competent hands is a source of great comfort. Everyone is so easily Call George Shaw today at 575.6636 accessible, so quick to respond,” Bob concludes, “whether I’m here in to ask how you can begin saving for town or on some mountaintop.” college with a 529 savings plan. Whether it’s key chains or checking options, Robyn Shapiro asks all the right questions circulation. I leave a pen with our name and logo on it with every restaurant tab I sign and then that pen gets passed on to someone else and probably to yet another WHO DO YOU CALL WHEN YOU NEED to choose from more than 750,000 imprinted products for a company or organization advertising promotion? Why, René Advertising Specialties, of course. Who does Robyn René Shapiro call when she needs to discuss person, and the message just keeps getting passed along.” This very company was passed along to Robyn by her mother, the late Carol René Hoover. “My mom was introduced to this business when she was a bored housewife in Frankfort when my questions concerning her company’s banking and financial issues? stepfather was in state government,” Robyn explains. “She had Why, Paducah Bank, of course. worked for a specialty company there and really enjoyed the Perhaps the more interesting question, however, is HOW do you choose from more than 750,000 specialty items when you’re trying to create a memorable image for your brand or event? “Well, first we start with some questions actually!” explains Robyn Shapiro, second-generation owner of the Paducah-based small business. “We begin with asking the client some questions business, so she started her own here in Paducah in 1989.” From there the amount of “stuff ” available to prospective buyers has sky-rocketed and the growth of this Paducah business has expanded as well. “For someone who really hates clutter, I am totally surrounded by ‘stuff,’” Robyn laughs. Robyn has found that during her tenure as leader of the ‘logo about the end user; then we talk about the available budget, how imprint’ craft, people have become more quality oriented. “They many pieces the client needs, and what the end result or goal of are not as much budget driven as they once were, I think,” Robyn the promotional campaign is to be. From there we can then start comments. “It’s more about a quality product. For the most part, to actually pin down the exact type of item to be utilized. I love when people spend money for this, they want to get something they the challenge of helping a new business get their name out in the know will be used and valued.” community or to help existing businesses target new clients or show appreciation to their loyal customers.” And what is STILL one of Robyn’s favorite choices for useful “branding”? “I still think the pen and the coffee mug are a couple of the And Robyn can relate. Quality banking services are high on her agenda as a client, as well. “The financial products and services that I get from Paducah Bank are on par with any bank anywhere. Small businesses like mine, here in town, cannot only get top notch products but even more value, we have access to professional, most effective and affordable choices for successful usage of personal contacts,” she adds. “I don’t think there are many places promotional products,” Robyn answers. “But we aren’t limited to where you would feel comfortable picking up the phone and the ordinary. Clients can choose from tote bags, portfolios, watches, calling the bank president, knowing that he would take your call. t-shirts, hats, etc. In fact, we can imprint a logo on practically any It’s really wonderful to work with people on a professional basis item imaginable!” that you also see at Chamber events, or Rotary, or fundraisers. Robyn considers promotional products to be a form of tangible advertising. “In terms of the media, an ad or a radio spot are here and gone. Promotional products linger; they stay in use and in 8 • WOW! VOLUME 12/2007 That’s one of the beauties of Paducah and that’s one of the beauties of Paducah Bank as well!” “I don’t think there are many places where you would feel comfortable picking up the phone and calling the bank president, knowing that he would take your call. — RO B Y N S H A PI RO 401(k) Focused rollover on your success! specialist GEORGE SHAW • 575.6636 Service is everything! SHIRLEY JENNINGS • 575.6632 WENDY KESTER, CFP, ® RFC • 575.6630 What will your retirement paycheck look like? KEITH JENNINGS • 575.6639 LOCATED AT PADUCAH BANK • 555 JEFFERSON ST. Securities and Insurance Products offered through Linsco/Private Ledger. Member NASD/SIPC Not FDIC Insured. No Bank Guarantee. Not a Deposit. May Lose Value. Not Insured by Any Federal Government Agency. A bunch of B E AU T I F U L people CRAIG GUESS • RONNIE AND JEFF JAMES CLARENCE NUNN • STEVE GRINNELL D R . S H AW N J O N E S • S A N D R A W I L S O N GARY ZAKUTNEY AND KEVIN BAER B A R B A R A V E A Z E Y • M I K E FA L C O N I T E CHARLIE AND GAIL RANSLER DR. TED BORODOFSKY MIRIAM MUSCARELLA PADUCAH BANK decided to go looking for some of Paducah’s most beautiful people. us whose character or achievements leave us in awe; people who possess a spark of genius or the ability You know, the ones whose beauty and brilliance to see a piece of the world so clearly and with such shine through an exterior that might not make the passion that it infuses their entire lives—and cover of Glamour or GQ but has, nonetheless, an changes the world for everyone around them. aura that dazzles the world around them. In an ever-changing and constantly evolving A community is not defined by the land it occupies or the brick and mortar it erects. community that sees new developments day- It is crafted by the beautiful contributions by-day, Paducah has more than its share of of great minds and the gifts of open brilliance. So we’d like to introduce you to hearts—by beautiful people whose JUST A FEW (we want to emphasize just a few of MANY) of the people in and around singular lives form a character of a community at large! WOW! VOLUME 12/2007 • 11 mind A BEA UTIFUL “THE FUTURE BELONGS TO THOSE brave enough to make the journey,” commented Miriam Muscarella in her Paducah Tilghman High School valedictory speech in May of 2007. She knows of what she speaks. Miriam’s journey has taken her all over the United States and abroad. And the journeys haven’t only been geographical. By way of her many destinations, she has reached the pinnacle of academic height (many times over). She has presided over national YMCA affairs, she has made her voice heard in ancient cathedrals, she has amassed record numbers of service hours on behalf of the Girl Scouts of Kentuckiana, she has worked out with the US Naval Academy, she has been honored as a most outstanding citizen by the American Legion Auxiliary, she has a degree of honor from the National Forensic League, she has been president of the Senate of the Kentucky Youth Assembly, she has met President George Bush, she has driven an Alaskan dog sled, and she has successfully lobbied the House and Senate of Kentucky for an HIV confidentiality bill (House Bill 82). The journey continues. Miriam has been accepted into the freshman class at Harvard (recently ranked as the nation’s number one most difficult school at which to be accepted). But she won’t be stopping at Cambridge. Rather, she’ll be spending her first year in Geneva, Switzerland, where she will study intensive French and calculus. While in Geneva, she will also have the opportunity to volunteer with the United Nations and the International Red Cross as well as fulfill her goal of arranging and recording a cappella music. During her 2007 commencement address Miriam recalled being made “Disney royalty” during a visit at age four when she pulled the proverbial sword from the stone. “My realm was about a dozen people who saw me pull out the sword. And 30 minutes later, another Queen Guinevere was named the ‘new’ ruler. That day I thought the award was what mattered.” At the conclusion of her commencement address, Miriam noted: “Somewhere between my 30-minute dictatorship at Disney and today, I realized the emptiness of a mere title. It isn’t the award or recognition but the journey that matters. The future belongs to those brave enough to make the journey.” THERE’S SOMETHING TO BE SAID FOR PLAYING IN THE DIRT. IS BEAUTIFUL Mike Falconite grew up in Cairo, Illinois, where his father was always stirring up some dirt. Mike’s father, Joe Falconite, owned and operated a He then hit the ground running once again—running a development heavy equipment company which Mike eventually took control of and company that is now establishing properties at multiple sites around moved to Paducah in the 1980s. From those beginnings in crane and the Midwest. In the Paducah area alone, Mike has created residential equipment leasing, Mike was initiated and educated in a world of complexes like Olivet Village, Plantation Village, West Park Village, movers and shakers you might say—the kind who excavate, unearth, and Barkley Place. He has generated commercial centers like Village and recreate. Crossing, Dogwood Plaza, Oaks Plaza, and Falconite Business Center. “The more you build, the more you learn,” says Mike of the millions of square feet he’s previously had under construction. “You learn how to quickly assess a location, get a feel for the traffic patterns, the pull a He also has a 100-unit apartment complex behind Paducah’s Sam’s Club store that is currently under construction. To say that he has constructed a successful entrepreneurial venture in retail center will have, the environment around it and the potential it this central city of Paducah is a testament to his grassroots conviction has for success.” that a good location is a good strategy. “Paducah is a great place to Mike Falconite has learned by doing. After relocating his second- develop retail centers. It pulls from a large radius, is centrally located generation family business to Paducah, he expanded the company to in a four-state area, and now has a core group of strong retail establish- the point that it reached into more than 55 multi-state locations and ments to encourage other national chains to look at coming to town. employed 900 people when he sold it. Paducah is a very appealing place.” WOW! VOLUME 12/2007 • 13 THE ANSWER IS YES! That’s the answer Craig Guess, president of Vanguard Contractors, has often given to those asking for his leadership skills and his volunteer time. In 2007, Craig said yes to taking on the chairmanship of the Associated General Contractors and the Kentucky Chamber of Commerce (only the second Paducah person to hold the position). Awhile back, Craig said yes to the chairmanship of the Paducah Area Chamber of Commerce. Craig says his answer is yes for one reason—it makes a difference. “For local communities or entire states to become better places to live and work, it takes people who are willing to lend their expertise, their energy and their enthusiasm. We all have something to offer, but in order to make a difference, we have to step up and be willing to be a part of the solution. I think it’s important for everyone to choose something they’re passionate about and lend a hand.” As Craig handed off the gavel to the incoming Kentucky Chamber chairman, the president of the organization had some beautiful things to say about Craig’s year-long leadership. “We had one of the most productive years in the history of the Kentucky Chamber,” said David Adkisson, “and Craig’s leadership style was critical to that success. He is one of the most enthusiastic leaders I’ve ever worked with.” volunteer A B E AU T I F U L Under Craig’s guidance, the Kentucky Chamber set a record level of membership exceeding $2 million in revenue and a record amount of revenue from events and publications. His most far-reaching goal, says Craig, was the initiation of Kentucky’s New Agenda, an effort to encourage creative thinking by people throughout the state to meet the many challenges Kentucky faces in the years ahead. “Our goal is to present Kentucky’s next governor with a proposed action agenda that represents the best thinking of the state’s business and civic leaders, young entrepreneurs and other citizens who reflect Kentucky’s geographic and demographic diversity,” Craig adds. “This is not another report that sits on the shelf. What we want to do here is create fresh approaches to some vital issues like education.” Craig believes this initiative could make a major difference in Kentucky’s future. And, YES, making a difference is what volunteerism is all about. 14 • WOW! VOLUME 12/2007 beautifullife A IN THE SUMMER OF 1950, a dozen spirited 12- and 13-year-old boys found themselves in front of Judge Roy Stewart at the McCracken County courthouse. The juveniles were facing theft charges for stealing furniture from homes for their newly built dirt-cave clubhouse. Fortunately, Oscar Cross, then a janitor at the courthouse, heard their plight and asked the judge if he could take on the job of redirecting the boys and supervising their rehabilitation. The judge gave them meeting space in a basement room of the courthouse and the Junior Legion Boys Club was born. Cross offered them board games, hikes and guidance in those early years. Each of those original twelve members went on to lead successful lives. Today the Oscar Cross Boys and Girls Club has over 500 members with an average of 40-60 kids using the facility each day. Nine staff members tutor, mentor, organize games and crafts, arrange day trips, and assist older teens with college applications and career networking. Since 1997 Clarence Nunn has been the “father figure” behind the guidance being doled out at the Oscar Cross Club. Clarence Nunn grew up in the Club and is one of its success stories. He began going to the Club as a 5-year-old around 1954. “The Club meant so much to me—gave me the guidance that I needed,” he remembers. “Mr. Cross had a way of dealing with us and he had so much support from our families. As director here now, I still have that support from the families. When a kid knows his parents and I are in agreement, we get stuff straight very fast and that’s exactly what you need.” Clarence Nunn left Paducah in the late 1960s for a career in law enforcement in Michigan. He retired and came back home in 1997 to direct the future of the Oscar Cross Boys and Girls Club. “Over the last 55 years, the Club has given thousands of kids hope and opportunity and a way to stay on a straight path,” Clarence says. The Club, of course, is only as good as those who lead it forward—those with the kind of commitment and care provided by people like Clarence Nunn. “Among the most critical challenges young people in this generation face are developing decision-making and goalsetting skills. They need direction in making choices that affect their lives in the future,” he believes. With the kind of direction given by Clarence Nunn and the supporting staff at the Oscar Cross Club, many of these young lives will, indeed, become beautiful in the end. B music E AU T I F U L “I FEEL VERY FORTUNATE TO HAVE a little talent in music,” Dr. Ted Borodofsky voices, with regard to the skill he possesses once he places his deft fingers around that long, black jazzy reed instrument we call the clarinet. The people of Paducah feel pretty fortunate as well. Ted Borodofsky has long led a band of followers in search of stronger, better, more ample arts programs and offerings in his second home here in Paducah. Ted hails from a small town in the Mississippi Delta, where he first picked up the woodwind from which now emanates the constant string of swing and Dixie tunes that Ted loves so much. “I started playing clarinet in 5th grade in my school band and I just stuck with it,” he recalls. “Once I heard the great jazz clarinet player Pete Fountain, I was hooked. I was lucky to have an ear for the music and patterned my playing to Pete’s. I listened for hours to his music. And over the years, I sat in with many groups no matter where I was living.” Now Ted leads his own group of talented, toe-tapping musicians from all around the region. “Once here in Paducah, I continued to play and sit in with various musicians until I formed my own group, Southern Jazz. Working with my own group has allowed me to play exactly the music that I wanted to present—swing with a little Dixieland. I’ve tried to find the best musicians in our area and in the Nashville area to work with. It’s really great to play with so many fine professional musicians. I’ve learned a lot from all of them.” Ted admits that he travels to another place when he’s crafting music from his off-hours instrument. During his day job, he’s utilizing the instruments of a respected ophthalmologist in his office and in the operating room. “I’m in another world when I’m playing a tune like ‘Struttin’ With Some Barbecue’ made famous by Louis Armstrong or trading solos with the other guys in the band. When the band is really swinging and tight, the sound can be just great, and when those listening get caught up in the spirit of the music, that makes it even better!” Ted has made Paducah’s part of the world a little better with his passion for the arts and his determination to see projects like the Luther F. Carson Four Rivers Center come to fruition. “Having an active arts community, whether it’s the visual arts or the performing arts, certainly increases the quality of life for those living in the community,” he fervently believes. “The world of imagination, creativity, and diversity that is brought to a community by a variety of active arts programming generates excitement and pride throughout the community, enhances educational opportunities for all ages, and provides part of the foundation for economic development. The recent surge in Paducah’s downtown development is a synergy of the increased cultural milieu the people in our community have put forth the effort to create.” 16 • WOW! VOLUME 12/2007 A B E AU T I F U L AS CHARLIE AND GAIL RANSLER look out the original windows The house was built in 1904 by W.A. Fowler. The home was of their turn of the century home, they can take heart that, with their originally a part of the 150-acre Edgewood Dairy, one of the early preservation of this historic structure, the future of other local landmarks milk-producing operations in the Paducah community. The hipped might be a little bit brighter. roof, balanced end chimneys and columned porch are characteristics of Charlie Ransler has been a history buff since he played with toy soldiers. His wife, Gail, joined him in the pursuit when they married. the Colonial Revival style. The Ranslers combed the home and outbuildings after the purchase, And amazingly enough, when they settled in Paducah in 1983, they discovering a host of delightful architectural elements to restore or reuse were struck by the beauty and historic presence of the storied home in inside the house, along with a few interesting artifacts including an which they now live. engraved medallion from the Chicago World’s Fair. “As we drove down Broadway during our visit to look at locating “We would love to think that the successful restoration and here, we both commented on how beautiful the home was,” Charlie rejuvenation of this home will encourage others to consider local Ransler remembers. “Now we’re the home’s fourth generation of owners preservation,” Gail Ransler adds. “ Once these beautiful pieces of our and we are so happy that we were able to revitalize it for perhaps another past are gone, they can never be reclaimed.” generation to come.” A working B E AU T I F U L world NOTHING WOULD MAKE SANDRA WILSON HAPPIER than to create a local economic environment that is conducive to recruiting and supporting the interests of young professionals and entrepreneurs—her daughter included. “Throughout my career I have been involved in economic development organizations whose efforts have been devoted to creating a working environment that encourages businesses and industries to locate in our region,” Sandra explains. “I think it is vital to the future of our community and our area that we secure and sustain quality companies which can offer jobs and opportunities to our existing workforce and to that of the next generation. I would like nothing better than to know that my daughter could come home after college and find meaningful, professional options here in her hometown.” And Sandra has put her time and effort where her heart is. She has been active with the Paducah Area Chamber of Commerce and the Ballard County Economic and Industrial Development Board for many years. In 1996 Sandra was elected the first woman chair of the Paducah Area Chamber of Commerce Board of Directors, and in 2009 she will become the first woman chair of the Greater Paducah Economic Development Council. She has also served as the chair of the Paducah-McCracken County Industrial Development Authority since its beginning. This fall she will be installed as chair of the Kentucky Association of Manufacturers. “I have always felt that it’s important to find a way to get involved in the community,” Sandra believes. “There are so many ways to do that, whether it’s school activities, charitable organizations or church programs. My interest has always fallen within the area of economic development. I have been privileged to be a part of local industry as Manager of Public Affairs for NewPage Corporation {formerly Westvaco} for a number of years now. That experience has shown me the value of having strong, community-minded companies in our area.” A B E AU T I F U L breath of fresh air “IF A JUMBO JET crashed every eight hours for a year, and everyone on board was killed, it would equal about 400,000 deaths (about the number of deaths documented each year from the effects of smoking). Wouldn’t we do something to stop that kind of insane loss of life?” asks Dr. Shawn Jones of Paducah. In fact, he did. Dr. Jones began collecting data and information about a ban on smoking in public places in the summer of 2004 after Lexington, Kentucky passed an ordinance, which survived a Supreme Court ruling that same year. “I felt that decision really made it feasible for smaller cities to consider a restrictive ordinance without having to worry as much about litigation,” Dr. Jones remembers. “I created a public education campaign regarding the effects of second-hand smoke and initiated a push for an ordinance to ban smoking in public places. The local newspaper broke the story in January when they discovered we were asking community leaders and organizations to support the effort and word got out prior to our approaching the City Commission directly.” The Commission appointed a task force the summer of 2005 and adopted the ordinance in September 2006. The regulation went into effect in April 2007. Dr. Jones was personally motivated to take on this controversial project by means of the intimate association he has daily with the health effects of smoking. He says coming to grips with the statistics was compelling. “I felt our culture, with respect to the acceptance of tobacco use, needed to change. Thankfully, with a host of organization support from the American Cancer Society, the Kentucky Medical Association, the American Medical Association and a lot of concerned individuals, it is starting to change for the better,” he adds. “The protection of children, workers and those with airway or pulmonary disease is ethical and humane.” Does Dr. Jones see more clean air in the future? “Illinois and Tennessee are now smoke-free, so there is really no reason not to help lead Kentucky toward the ultimate goal of a statewide law,” Dr. Jones suggests. WOW! VOLUME 12/2007 • 19 A view of B E AU T I F U L paducah FOR NEW LOURDES CEO, STEVEN GRINNELL, two roads converged and both Mary Grinnell is an accomplished pianist and has, in her short year here, led him to Paducah, Kentucky. been actively engaged in performances in a number of Paducah venues Steve accepted the leadership position at Lourdes, Paducah’s longstanding Catholic healthcare facility, in August 2006. Since that time he including the Paducah Symphony Orchestra. Steve’s mother was originally from the Murray-Calloway County area so has come to applaud and embrace the community’s “sense of pride in its the new CEO has roots in western Kentucky. He is excited to reconnect heritage and in the arts and cultural opportunities it provides.” with family in the nearby community. He holds an undergraduate degree The roads that led here? One was US Highway 68, which runs through from the University of Wisconsin-Oshkosh and a graduate degree from the Steve’s hometown of Yellow Springs, Ohio. The other is US Highway 45, University of Missouri-Columbia. The Grinnell’s three sons, who all cur- which runs through Steve’s wife, Mary’s, hometown of Fond du Lac, rently reside in Michigan, are “the apples of our eyes. The important things Wisconsin. What a coincidence that both these historic ‘main streets’ ulti- to Mary and I are our family, our faith, and our friends. I’m so happy to mately led the couple to their new address. And for that they are grateful. say that we have found all of these things in abundance here in Paducah.” “We were fascinated when we visited the community for the first “I see only good things in the future for this community,” Steve believes. time,” Steve remembers. “We were pleasantly surprised to see a first rate “It’s encouraging to see the city and its local government taking steps to performing arts facility, a full symphony orchestra, and a broad diversity of create an environment that is designed to attract and keep young profes- cultural events and offerings in a city of this size. It was a wonderful gift in sionals. I think that’s critical to maintaining this community’s past and addition to the opportunity of taking on my leadership role at Lourdes.” current standing as a regional center of both business and beauty!” DR. BARBARA VEAZEY has been a student, an instructor, a college department chair, a dean of academic affairs, an interim college president, and is now the first woman president of the West Kentucky Community & Technical College. Dr. Veazey knows education. And she knows what a community college needs to not only survive, but to grow and thrive into the 21st century. “West Kentucky Community & Technical College will break ground on the Emerging Technology Center in the spring of 2008. An additional wing will be added to support engineering research by the University of Kentucky and other faculty for purposes of enriching the community’s economic development ability,” she explains. “We will launch education A B E AU T I F U L the Paducah School for the Arts and actively campaign for renovation of a 50,000 square-foot building in Lower Town. We are currently building our first house that will be a part of the city’s Fountain Avenue rejuvenation project.” Barbara Veazey has a bachelor’s and master’s degree from Murray State University, a master’s degree in nursing from the University of Evansville, and a doctorate in educational administration from Southern Illinois University. During her long and respected career at Paducah’s community college, she has developed new programs in occupational therapy assistance, physical therapy assistance, paramedicine, and health physics. Dr. Veazey successfully led the merger of two separate colleges into an institution that is now on the cutting edge in workforce development and a leader for quality of life through education. Dr. Veazey is a national and international consultant on higher education and workforce development issues. She was named the Paducah Area Chamber of Commerce Volunteer of the Year in 2000, she received the Outstanding Alumni Award in 2002, and served as Chair of the Chamber in 2006. But her passion is singularly focused on the provision of an excellent education for the people of this region. “One of our most urgent challenges in the years ahead is to provide the resources to attain and keep teaching technology at current and emerging industry standards. I think the real challenge to our community is to fully realize, at every level, the resources for a quality education that exist at the community college and to encourage more students to attend beginning at the middle school level.” WOW! VOLUME 12/2007 • 21 A B E AU T I F U L riverventure James, the company’s Executive Vice President / COO, believes. The company currently has a large rank of young, up-and-coming management staff who are working side-by-side with James Marine veteran managers. “We intend to vigorously pursue this philosophy to ensure JAMES MARINE, INC. BEGAN BACK IN 1986 as a small marine service company. our customers that the experience and know-how that has defined our Ronnie James had worked for more than 15 years for his father-in-law, the company in the past will serve them well in the decades to come. We like late Paul Walker, and used the experience with the Walker companies to to say we are in a constant state of knowledge transfer,” he adds. fuel the growth of what now has become a significant employer in the The market in the marine industry is now enjoying one of the best Paducah/McCracken County region, with more than 800 employees. periods of growth and progress in its history. That has helped fuel the “Much of the growth of our company can be attributed to acquisitions growth of James Marine’s customer base and that, in turn, has fueled the of other local firms. However, our growth in the last few years has been a company’s overall growth. “With company headquarters for Ingram, result of our continued commitment to reinvestment in our assets and Marquette and Crounse Corporation here and TECO just across the facilities. Ours is a capital-intensive business, requiring major marine equip- river, the rich river heritage that has always been a part of Paducah has ment to handle the workload. But it is our people who make our company only grown stronger and richer. Paducah is well known today as the hub what it is, and it will be our people—welders, fitters, laborers, deckhands, of the inland marine engineers, pilots—that will define our future growth and success,” Jeff in America that is industry. We cannot think of another region better suited for James Marine.” A B E AU T I F U L GARY ZAKUTNEY AND KEVIN BAER are shedding some strong light on the ing and management firm with expertise in development, design, analysis, world-wide concerns of energy consumption and environmental pollution. and installation of energy management solutions. The company’s goal is to And they’re doing it from a corporate office deep in the heart of the rolling develop customized strategies that meet the needs of businesses without hills of western Kentucky. sacrificing quality or productivity while maximizing savings and profits. Corporations and businesses are continually feeling the pressure that “Our systems begin with a complete assessment of the company’s energy energy prices have on their profitability and that wasted energy consump- requirements coupled with their financial objectives,” Gary adds. “At all tion has on the total environment. Utilities Dynamics, the company found- times we are focused on helping our clients achieve all their energy related ed by Gary and Kevin, offers productive, profitable, conscientious solutions goals and objectives.” to some of the energy issues facing small and large companies alike. “Many of our clients have reduced their annual energy expenses between The company’s customer base includes specialty retail stores, education facilities, commercial and industrial clients. Some of their clients include 25% to 50%,” comments Kevin Baer. “These savings are measurable, Dollar General Stores, LimitedBrands, Inc., SuperValu supermarkets, the sustainable and have a significant effect on the organization’s bottom line State of Kentucky, and Siemens Building Technology. as well as providing reductions of the ultimate expulsion of pollutants and the unnecessary drain on the nation’s natural resources.” Utilities Dynamics Inc. was established in 1995 as a specialty engineer- “It’s very gratifying to aid companies in not only being more operationally efficient, but in taking steps that positively impact the world we all live in,” Gary concludes. WOW! VOLUME 12/2007 • 23 HITS A HOME RUN FOR PADUCAH! Mike Smith’s vision is an asset and an inspiration to those in and around western Kentucky. One of Paducah’s pioneer entrepreneurs has never ceased to grow his business in the fertile soils of his beloved Paducah. His most recent venture is a flag-waving example of a premier dealership with regional roots. “It’s a dream that just keeps on happening,” says Mike Smith. Imagine where his dreams might go from here. >> W O W ! V O L U M E 1 2 / 2 0 0 7 • 25 thebusiness Mike Smith’s career started early and launched like a bottle rocket. He began at the age of 20 selling cars in Clarksville, TN. “I found out that I was good at it!” says Mike. “By the time I was 23, I was sales manager at a General Motors lot. I was then able to open up a used car operation, and it just took off. I also sold Datsuns, which later became Nissan. I was the youngest Nissan dealer in the United States when I was 24.” The times were also good to Mike. “That was during the Arab oil embargo. When gas was short and money tight, Japanese cars were the way to go.” Even though Mike’s career was revving up beyond expectations, he envisioned a journey that would take yet a different path. After a successful run in Clarksville, Mike moved his operations to Paducah and bought a Toyota dealership in 1991. “My family and I love it here! These have been extremely delightful years. We’ve been able to raise three fine sons in Paducah, whom, I might add, are extraordinary because they have their mother’s genes. We’ve developed wonderful relationships, and we serve the best customers in the world.” Mike’s dealership on the south side of Paducah thrived as Toyota established itself as a leader in the automotive industry with vehicles that displayed increased reliability and longevity. Mike even added more lines to his Toyota lot with the emergence of Mitsubishi and Kia. “We just love the South,” adds Mike. “We love grits and sweet tea . . . and we absolutely love the south side of Paducah. It’s been a wonderful place to do business. When we were thinking about building our new location, we knew we couldn’t leave the south side. It was hard thinking about it. But then it struck me; we can do both!” The wheels in Mike’s head, which never stop turning at an accelerated rate, began to take him down a road that eventually led to his premier dealership along Interstate 24. thevision Mike decided to move his Toyota and Scion operations to a prime piece of property between Coleman Road and I-24 and add a Suzuki line at his south side location. “My vision was to open up a regional store,” Mike relates. “I met George Bush, Sr. on his last campaign stop when he was running for president. He came to Paducah for a reason. He could have gone to any major city anywhere in the U.S. but he came here. It’s because through Paducah, you can touch four different states. I thought that idea presented us with a wonderful opportunity to serve clients in a broader market. From Paducah, you can reach out to people in Kentucky, Illinois, Missouri, and Tennessee. Just the location itself speaks to that. Over 105,000 people a day see this store.” And Mike’s vision of regional marketing paid off. “No one sells more cars locally, and no one sends out more vehicles to more states than we do. We could not build a store such as our new one without reaching out to a broad market. This is a store that you normally see in big cities.” But Mike’s business philosophy does not end with regional marketing. “I wanted to create an extraordinary place,” adds Mike. “We wanted to make it sharper, nicer, and even more entertaining than any other store you’ve been in before. We think Paducah deserves it. And many people who visit say they can’t believe this is here. But it’s about stopping the cookie-cutter process in the U.S. We want people to feel important because they are! And we prove that to them. Profits cannot be our only goal. When customers come in, we want them to reflect on the buying process and know it was the best. We have the best customers in the world. We have the most loyal customers in the world. And if you want loyal customers, you have to do things differently.” And Mike Smith does just that. Upon entering the dealership, you are greeted with warm, smiling faces. . . and a menu. “We offer all our guests a place to relax and even have a drink. We have coffee, tea, sodas in glass bottles, espresso drinks, and a couple of flavors of fruit smoothies. It’s all about separation, meaning that we are vastly different from others. We make a visit here something to remember. From the drinks to the fresh cut flowers in the ladies restroom, we have built a first-class store.” In addition to the changes in service and scenery on the inside, one of the first things every customer notices, even before they reach the store, is the American flag that flies high and proud above all else. “We think it may be the largest American flag in Kentucky,” says Mike. “We present that here in a way that is rarely seen. We have received thank-you notes and phone calls, but it is really our humble honor to be able to display the flag.” thecollection Not only is Mike Smith’s new store unique in terms of customer service, it serves as this area’s only museum of baseball memorabilia. “It began when Mickey Mantle’s widow, Merlyn, held an auction at Madison Square Garden. I went and was able to purchase things that were not only baseball related, but items that were from their home and part of Mickey Mantle’s personal life,” Mike explains. 26 • W O W ! V O L U M E 1 2 / 2 0 0 7 Paducah Bank is not just my bank, they are my partners. —MIKE SMITH Among many of the artifacts Mike bought were Mickey Mantle’s cowboy boots, a ball signed by Richard Nixon, and Mickey’s personal scrapbook that sat on his coffee table. “These things go much deeper than your average collection. These items were very personal.” Mike also added many other pieces—seats from the original Busch Stadium are one such example. “We were able to buy the seats when they built the new facility. They are in front of a big screen, and there is a dome overhead for audio. You can sit there and watch old baseball films. You really feel like you are there! And it’s amazing to see people come in and get lost in something like watching Bob Gibson set a World Series record. We had one customer who was terminally ill. He came in, sat in the stadium chairs, and his face just lit up. He loved it so much. It was fulfilling to see him traveling back in time.” The collection winds its way around the inside of the store and offers customers a chance to experience something totally different. “When you come in for an oil change or servicing, you get entertained. You get something you won’t find anywhere else.” thebank Mike Smith considers it an honor to work with Paducah Bank. The relationship dates back to his first days in Paducah. “When I say Paducah Bank,” says Mike, “I am saying leadership. They are not my bank, they are my partners. And they are consultants to me. When they have something to say, I listen because they are experts on Paducah and on banking. When I make decisions, I want to go to the experts. I can’t make a decision about my business in Paducah based on what someone from New York or Los Angeles says. They don’t know this market, this area, and the people like Paducah Bank does. It wouldn’t make sense to do business with anyone else. It doesn’t make sense to do business with anyone but the best.” W O W ! V O L U M E 1 2 / 2 0 0 7 • 27 paducah proud! Paducah Bank is really proud of our growth chart! During the past decade our commitment to the delivery of financial services has gained the trust of our customers and enabled us to reach more than 33% of the market share based on data gathered by the FDIC. We couldn’t be more proud or grateful. All of us at Paducah Bank are flattered that you have consistently put your trust in us, and we are gratified that we can be of service to the extraordinary people in this exceptional community. We are proud that we can call ourselves Paducah’s bank! 1997 11.40 1998 16.99 1999 19.40 YEAR MARKET SHARE 2007 2000 24.49 33.64 2001 27.12 2002 29.43 2003 30.03 2004 32.02 Source of 2007 Market Share Data: FDIC 2005 31.75 2006 33.25 Regional and national financial publications identify initiative of Paducah Bank’s investment in Paducah’s P and applaud the creativity and Artist Relocation Program aducah Bank has long been an avid proponent of municipal and charitable efforts in its home-based community. But few projects have had both the local and national impact as the bank’s involvement with the revitalization of Paducah’s historic Lower Town neighborhood. ¶ “We would never have envisioned the ripple effect of this program when we discussed the possibility with Mark Barone, the program’s first coordinator,” said Joe Framptom, Chairman and CEO of Paducah Bank. “We saw his original proposal as a good idea; one which could perhaps take a stab at rebuilding a residential area of our community which had seen continual decline for decades. We had no idea at the time that this program would be highlighted on national television, become a model for other American cities to emulate, and bring our bank’s partnership with it to the forefront of the financial industry as well.” ¶ Following are two examples of that focus. Recent features on Paducah Bank and the Artist Relocation Program were included in The American Banker and ADVANCEMENTS, a periodical of the Federal Home Loan Bank of Cincinnati. W O W ! V O L U M E 1 2 / 2 0 0 7 • 29 Ice cream and cool treats are not just for Fridays anymore. Paducah Bank is taking the treats on the road in our new WOW! Wagon! The WOW! Wagon will frequent fairs, festivals, special events and other gatherings where Paducah people are having fun and getting together. Isn’t that cool? We thought so! taking note The American Banker, a national daily financial services newspaper, recently featured Paducah Bank’s Artist Relocation Program in its Community Banking segment AN EXCERPT FROM THE FULL FEATURE: In the 1940s and 1950s, Paducah, Ky., was a destination for jazz musicians such as Louis Armstrong and Duke Ellington; the thriving port city at the confluence of the Tennessee and Ohio rivers was an important stop on the “Chitlin’ Circuit,” a safe set of performance venues for African-Americans. However, like many other small Midwestern cities, Paducah fell on hard times in recent decades. Lower Town, one of the first neighborhoods settled, became a center for the local drug trade and historic Victorian houses there were cut haphazardly into low-rent apartments, accelerating the neighborhood’s decline. But Paducah, particularly Lower Town, has been enjoying a rebirth lately. Lower Town has emerged as a thriving artists’ neighborhood because of the efforts of Paducah Bank, and tourism is on the rise in Paducah as art lovers flock to the city to view their work. W O W ! V O L U M E 1 2 / 2 0 0 7 • 31 can result in success Article reprinted from the publication ADVANCEMENTS, published by the Federal Home Loan Bank of Cincinnati for members of the Fifth District ON THE SURFACE, PADUCAH BANK, Paducah, Kentucky, is a $428 called Lower Town,” he explained. “Our bank partnered with the city a million-and-growing commercial bank that has been a town staple few years ago to bring artists from all over the country here.” Paducah since 1948. It has five branches within McCracken County and 130 Bank President Wally Bateman, a large fan of the arts, elaborated. “The full-time employees. Less apparent, however, is bank management’s idea was that artists would purchase homes at discounted prices and belief that creativity fuels good business. From the use of the renovate them—typically a gallery on street level and living quarters FHLBank’s Advance products and housing products to its corporate above,” he said. “The concept caught on so much that the Artist culture and everything in between, this is one group that believes that Relocation Program and Lower Town were profiled on the ABC News creativity can result in success. at the end of last year. Our bank is proud to be part of this success.” A CITY ON THE RISE BEST PLACE TO WORK Approximately 30,000 people call Paducah home. One of the things Paducah Bank is most proud of is the corporate “We’re located on the Ohio River, so the river climate it has cultivated. The bank was named the industry is a big part of our community,” ex- 2006 Best Place to Work in Kentucky plained Joe Framptom, Paducah Bank Chairman among Medium-Sized Companies (25 to and CEO. “We are also easily accessible from 199 employees) by the Kentucky Society for the highway so travel and tourism are big as Human Resource Management and Kentucky well.” Joe is quick to add that one of the Chamber of Commerce. most forward-thinking—and profitable— aspects of Paducah these days is its Artist Relocation Program. “Many people don’t know this, but our city boasts a vibrant arts district 32 • W O W ! V O L U M E 1 2 / 2 0 0 7 This culture is due in no small part to Chairman Framptom, who has worked full time at the bank for 23 years, and President Bateman, a 13-year company veteran. “I’m a bit of a nonconformist: I’ve always been a creative person who sees a different angle when it comes to banking,” Wally said. “Joe and I decided in early 2000 that, in our opinion, the only way for a bank to differentiate itself is through customer service.” To learn more about exceptional customer service, bank executives traveled to Atlanta to attend the Ritz Carlton Leadership Training Program, which they said was outstanding. They brought ideas back to the bank and got every employee involved. FHLBank system celebrates 75 years Joe stresses that Paducah Bank’s dedication to the community is When President Herbert Hoover signed the FHLBank bill into law in another of the bank’s strengths. “We were happy to offer loans to the 1932, he created a system of 12 financial institutions across the newly-arriving artists of the Artist Relocation Program,” he said. nation that would become an integral part of the U.S. housing finance “Originally, we said we’d commit $1 million. That program has been industry, serving through volatile economic cycles and industry so successful that the running loan total is $9 million and counting, changes. A cooperative enterprise, the FHLBank has always placed with total development costs in Lower Town exceeding $20 million. a premium on outstanding customer service. We’re thrilled to be part of that kind of growth.” The three basic parts of the FHLBank System are the 12 banks, the GREAT PLACE TO BANK, TOO Federal Housing Finance Board that regulates them, and the Office of The executive team agrees that its ability to utilize FHLBank Advances Finance, which acts as a liaison with Wall Street. Over 8,000 commu- and housing products has helped Paducah Bank meet growth goals and nity financial institutions, including Paducah Bank, are member/share- become a better bank. “The FHLBank name comes up a lot,” said Joe. holders in the FHLBank system. “We are proud to be a member, and it will always be a key component in our funding decisions.” W O W ! V O L U M E 1 2 / 2 0 0 7 • 33 One Bank. One Com munity. One World. “We think of Paducah Bank as Paducah’s bank,” says Joe Framptom, CEO of The Paducah Bank and Trust Company. “Consequently, we think of this community as our home both professionally and personally. That’s why we make every attempt to become vitally involved with issues that affect our community and its citizens.” One of the most recent concerns is centered around being environmentally responsible. In recognition of Earth Day 2007, Paducah Bank initiated an effort among its employees to as well as local concerns like The Greater Paducah Sustainability (GPS) project, a local grass-roots organization that has started the Recycle Now initiative.” GPS is associated with the Jackson Purchase Foundation, Inc. (JPF) as a non-profit organization. GPS’s first initiative is to establish an area-wide recycling program. “I have observed recycling initiatives in many other communities around the country, and I personally believe it’s time we, as a city and county, begin addressing local and global concerns with regard to the preservation and stewardship of our environment both for the present and the viability of the environment for future generations.” Paducah Bank has previously taken steps to conserve energy by implementing an interior lighting system which results in both energy conservation and cost efficiency. The development and preservation of green space has also come recycle aluminum cans and plastic bottles. Receptacles at each into play as the bank has undertaken renovation and reconstruction Banking Center were available for employees to deposit cans and projects of late. “We developed a small park adjacent to the historic plastics, which were then recycled as part of the community’s Earth building on our property for the use of our staff and the neighbor- Day events in April. “We identified team captains at each Banking hood,” Framptom commented. “In addition, when we renovated Center and for each floor of our main office to provide leadership the building across the street from our main office for our new and direction for this on-going project,” Framptom explained. Operations Center, we also developed an area of green space on the The bank has also created a campaign that promotes the use of electronic banking, thereby reducing printing and paper usage. “We’re currently making a donation to the city for the purchase of trees every time someone signs up for e-statements,” Susan Guess, Director of Marketing, explained. Paducah Bank is corporately committed to the support of the city’s beautification and green-space efforts, Framptom adds. “We want to do whatever we can to sustain the city’s on-going commitment to parks and green areas within our community.” The bank’s concern for environmental responsibility goes beyond the one-day Earth Day event, Framptom comments. “The celebration of Earth Day empty lot we acquired. We hope this effort will motivate other corporate and business concerns in the downtown area to be good corporate stewards and to ‘think green’ when initiating these kinds of building or relocation projects.” Beyond the commonly considered need to recycle bottles and cans, companies like Paducah Bank also encounter issues with the disposal of technology products and wastes. “There’s also the need to create ways to deal with the side effects of our technology,” Framptom adds. “Most businesses, as well as families, now have to think about what to do with old computers, toner and ink cartridges, phones, faxes, and other obsolete items which are continuously in a state of replacement.” “At Paducah Bank, we feel a responsibility to become an active corporate partner in the need for recycling systems and projects and an active participant in projects like these to begin the grass-roots work of addressing the municipal need to recycle.” gave us the momentum to begin a dialogue with our community’s managers and planners W O W ! V O L U M E 1 2 / 2 0 0 7 • 35 A buying BE house is UTI Real estate scares are simply not a factor in the local market was one of only five states that didn’t report yearover-year, third quarter increases in foreclosure filings, including notices of default, auction sale notices or bank repossessions. Comparing the “OUR REGION MAY BE THE SILVER LINING to the dark cloud hanging over first ten months of 2007 with that of 2006, Foreclosures.com showed real estate financing,” comments Wally Bateman, President of Paducah a drop in the number of foreclosures in Kentucky from 5,458 to 3,789 Bank. “Not only has our average price of homes increased from last (0.69 per capita). year, but housing is currently extremely affordable in our communities, with low fixed interest rates being offered.” This statement may seem out of sync with what you’re hearing and reading in the national media, but local statistics support the “Our local housing market is actually growing stronger,” Wally adds. “Paducah Bank made $35 million in secondary mortgage loans through October of 2007, up $8 million over the first ten months of 2006.” Bankers in the Paducah area credit a stable economy and conserva- supposition that the situation here in the western Kentucky region is tive lending practices for a 31 percent year-over-year drop in the in stark contrast to what other parts of the nation are experiencing. number of foreclosures in the state. Nationwide, the number of homes Mortgage data from RealtyTrac, a national company monitoring the status of real estate markets across the country, reports that Kentucky in foreclosure roughly doubled during the most recent quarter reported by RealtyTrac. The three states with the highest foreclosure rates during the third quarter were Nevada, California and Florida. In addition, many borrowers are finding that their Internet mortgage brokers have either gone out of business or simply disappeared, leaving homeowners with expensive and unfavorable products. “I think it’s our conservative nature around here,” Wally believes. “We don’t boom, nor do we bust. Homes in Paducah are built on contract, versus large, speculative subdivisions built in some larger cities and along coastal areas. That kind of speculative building, along with the impact of adjustable rate mortgages for some people, probably makes the most dramatic difference when comparing our real estate market with that of more metropolitan areas.” Our outstanding mortgage lenders: Janie Smith, Cindy Bailey, Evie Trimble, Donna Davis, and Molly Bailey. 36 • W O W ! V O L U M E 1 2 / 2 0 0 7 FUL! “Given the number of loans due to reset through the middle of “The local housing market is strong. Rates remain very competitive and Paducah Bank is positioned to assist. It is safe and affordable to buy a home in western Kentucky.” —PADUCAH B ANK PRESIDENT WALLY B ATEMAN “Midwest cities dominated the top of the most affordable housing 2008, and the continuing weakness in home sales, we would expect markets list and the median price in the Midwest of $170,700 was foreclosure activity to remain high and even increase over the next up 1.4% from September 2006,” the Internet site reported. year in many markets,” said ECO James Saccacio of RealtyTrac. Not so in the Midwest, according to CNNMoney.com. “This is great news for those of us who own homes in our area,” President Wally Bateman adds. “It is even better news for those who want to become homeowners, but have been frightened by the recent national statistics regarding real estate. Our market is steady. Our housing market is strong and mortgage rates are coming down making owning your own home safe and affordable.” PA D U C A H AVERAGE HOME PRICES INCREASE Contrary to the experience of many markets around the country which have seen severe dips in the average price of homes, the western Kentucky region has actually experienced an increase. Average Regional Home Price End of 3rd Quarter 2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $122,134 2007 . . . . . . . . . . . . . . . . . . . . . . . $125,765 AND WE ARE! A new multi-million dollar Paducah Bank office is being built at the corner of Pecan Drive and James Sanders Boulevard near Home Depot. The building will consist of a threestory 15,000 square-foot state-of-the-art facility with 5,000 square feet per floor. A four-story tower will designate the signature entry element of the building and will contain a two-level atrium at the entry vestibule and elevator lobby. A four-lane, double stage drive-through with an additional ATM lane will also be provided. The building construction will consist of a structural steel frame with concrete composite floor slabs for seismic stability. Construction is now underway with an expected completion by June 2008. Bank offices will occupy the first floor with additional space for lease and future expansion of the bank. “This new investment in our network of community bank locations will aid us in providing advanced customer service to the businesses and residents in the ever-expanding western portion of the city and county,” said Joe Framptom, CEO of The Paducah Bank and Trust Company. “This beautiful new building will not only be an aesthetic asset to the developing mall area, it will also be a spacious, technologically sophisticated facility which will continue to enhance our bank’s exceptional provision of products and services to Paducah and the surrounding communities.” The ground-breaking ceremony this summer included a special “kid-dig” element and the arrival of the bank’s new WOW! Wagon, a vehicle designed to dispense ice cream and other treats. “The kid-dig idea sprung from our bank’s focus on families and our belief in the importance of valuing and supporting the education and development of Paducah’s future citizens,” commented Wally Bateman, President of Paducah Bank. “We had a sand pile and we handed out buckets, shovels, and beach balls for the kids who helped us ‘break our first ground’ on our new site.” The bank’s new WOW! Wagon is a fun way for the company to participate in area fairs, festivals and special events. “It’s a traditional type ice-cream truck and will be staffed by our very own ‘Dr. Cool,’” Bateman added. “We think it will be a great way for us to help out local charities and organizations during fund-raisers or community affairs. It’s just one more way we seek to invest in the success of every part of our community’s endeavors.” Last year Paducah Bank opened its $1.25 million Operations Center in downtown Paducah. “Our growth is only possible because of the many meaningful relationships we have built with our friends and neighbors over the years,” Framptom added. “The citizens of our community have turned to us for financial needs and we want to continue to provide them with the very best financial services available anywhere. To us, that means an investment in our physical ability to efficiently handle the bank’s operations and to provide customer service that consistently goes beyond expectations.” W O W ! V O L U M E 1 2 / 2 0 0 7 • 39 40 • W O W ! V O L U M E 1 2 / 2 0 0 7 Lone Oak Banking Center These are the voyages of the Paducah Bank enterprise. The mission: to explore strange new worlds; to seek out new life and new civilizations; to boldly go where no bank has gone before. OK, MAYBE IT’S MOSTLY ABOUT EXPANDING the inner and outer spaces at all of Paducah Bank’s enterprise centers. The bank IS exploring new ways of working with its many valued customers; it IS seeking out new ways of life in banking; and it definitely DOES go boldly where no other bank has gone before! Here’s a rundown of Paducah Bank’s most recent forays into inner and outer space as a result of a long-term strategic facilities management plan. >> Lone Oak Banking Center One of the first projects the bank undertook as a part of its long-term strategic plan was to renovate an overcrowded situation at the Paducah Bank Lone Oak location. At this site, a large community room was converted into three offices and a confer- Reidland Banking Center ence room to provide private space for customers, an issue that the bank believes is of vital importance to customers. “We also added our new full-service ATM in the entryway of this location. This new ATM is basically a bank for all hours,” said Joe Framptom, Chairman and CEO. The new technology allows the machine to accept a cash deposit, count it and provide a receipt. This new system is the only one of its kind in the region. Katterjohn Operations Center Last year Paducah Bank invested $1.25 million in an expansion project that included the acquisition and renovation of two properties on Jefferson Street in Paducah. Due to the bank’s continued growth, the space was needed to relocate and enlarge the deposit and loan operations departments, phone center, data processing and IT department. This expansion freed up much-needed space in the Main Office for the expansion of other customer service areas, and the move into the new building gave the operations departments a new home for more efficient financial accounting and processing functions. The ability to house these non-customer services inside a locked and key-padded facility, accessible only to the bank staff, is a further measure of information security. Reidland Banking Center This spring the bank undertook a renovation at the Reidland location as well. To alleviate overcrowding at this site, the bank doubled the size of the operations space and provided four private offices and a conference room. “We also moved the drive-in lanes from the side of the building around to the rear,” Framptom explained. “We were having some traffic congestion, sometimes even into the street, so the relocation of that service to the rear of the building has alleviated that issue.” One of the most unique new aspects in the Reidland office is the creation of “personal banking dialogue stations.” (Very space age, we think!) These new freestanding “tellers” offer the customer and the customer service representative the ability to work face-to-face and one-on-one with the use of the computer accessible as well. “We think this is a new way of banking, which allows the customer more privacy, more personal contact with the banking associate and, hopefully, a more productive transactional experience,” Framptom explained. Also included in the Reidland lobby reincarnation was the installation of TV screens so that waiting customers can have access to national news, financial updates, stock reports and information about evolving Paducah Bank products. Main Office At present, the bank is involved with renovation of the second floor of the Main Office on Jefferson Street. This 15,000 square-foot area will be totally remodeled and is due to be complete in the first quarter of 2008. This new area will accommodate the areas of Private Banking, Trust, and Paducah Financial Consultants. “These are areas which often meet with and serve the same types of customers,” Framptom explained, 42 • W O W ! V O L U M E 1 2 / 2 0 0 7 “so this new arrangement will be focused on customer convenience. Clients can come to the second floor and meet with any or all of these financial professionals with regard to a multitude of multi-faceted services.” The bank is also installing a pneumatic tube system so that documents can be easily transmitted from these offices to the transaction areas on the first floor. In addition to the multi-million dollar investment in these brick-and-mortar facilities, the bank has also invested some time and effort in creating a bit more “green space” in the downtown community by creating a micro-park area adjacent to the Katterjohn Operations Center, formerly a concrete parking lot. This small piece of green in an otherwise brownish-gray borough is open for the enjoyment of Paducah’s citizenry and visitors! W O W ! V O L U M E 1 2 / 2 0 0 7 • 43 JIU S T M AG E ine Paducah Bank Introduces a New World of ATM Technology THE NEW ATM AT PADUCAH BANK’S Lone Oak Banking Center not only dispenses cash (like every other ATM), it also gives you a deposit receipt for your cash deposits and an image of the checks you deposit! It’s the only one of its kind in the Paducah area, and it’s one more way Paducah Bank seeks to provide its customers with service beyond expectation. Stop by our Lone Oak Banking Center and experience the newest technological advances in automated teller services. CHECK IMAGING IS IMPORTANT With approximately 42 billion checks written in the United States each year, financial institutions like Paducah Bank are embracing check imaging as a way to reduce cost to customers and to aid in the prevention of fraud risks associated with physically processing original checks. All of this works to YOUR advantage! Check IMAGING Statistics • A check is typically handled an average of 19 times • Estimates of cost savings attributed to check imaging range from $1-$2 billion How the IMAGE ATM Works • Accepts individual checks without an envelope • Captures an image of both sides of the check • Reads check amount without customer input • Displays image of check on ATM screen for customer verification • Deposits check in a secure area separate from ATM currency How the IMAGE ATM Helps You • Greater confidence in transactions • Faster, more convenient check deposits • 24/7 deposit flexibility • Potentially faster availability of funds • Detailed receipt with printed copy of check image How IMAGE ATM Cash Depositing Works • A stack of mixed denomination currency is accepted without an envelope • Quickly validates and counts deposited currency • Deposit details are displayed on screen for customer verification • Customer has option to deposit additional currency up to the per-transaction capacity • Currency is deposited into a secure container • Itemized deposit details may be printed on customer receipt (Deposits may not be available for immediate withdrawal) W O W ! V O L U M E 1 2 / 2 0 0 7 • 45 AF R A I D to bank electronically? BANK CUSTOMERS WHO ARE AFRAID or confused about banking electronically—using a debit card, the Internet, an ATM, telephone or similar device—could be missing out on some convenient, time-saving ways to handle their finances. Here’s information that can help you overcome your technophobia. Federal laws and rules may limit your liability for unauthorized transactions and set procedures for correcting errors. The Electronic Fund Transfer Act (EFTA) and the Federal Reserve Board’s “Regulation E” offer consumer protections, especially if you report a problem to your financial institution within specified time periods. You can protect yourself. Financial institutions spend millions of dollars and follow extensive security programs to make electronic banking transactions go safely and smoothly. But you have a role to play in protecting yourself, too. “Begin a dialogue with your bank about its electronic banking services and its safety features,” suggested Michael Jackson, an Associate Director of the FDIC’s Division of Supervision and Consumer Protection. “But you need to think about your own safety procedures, too.” As you’ve heard many times, protect your personal information—including bank account numbers, passwords and Social Security numbers—from scam artists who hide at the other end of the computer screen or phone line. Don’t give personal information in response to an unsolicited phone call or e-mail. And before providing credit card or other information on a Web site, confirm that the site is legitimate, not a copycat designed by a crook, by verifying the Web site’s address in literature from the company or another reliable source. Take security measures with your home computer. For example, experts advise installing and periodically updating virus protection and a “firewall” to stop hackers from accessing your home computer. Also keep good records so you can spot and reconcile errors. Review your bank statement as soon as it arrives and promptly report any suspicious or unauthorized transactions. Your quick attention to the problem may help limit your liability and make the puzzle easier to solve. For more tips about computer security and personal information, visit the Federal Trade Commission’s Web site at www.ftc.gov/infosecurity. W O W ! V O L U M E 1 2 / 2 0 0 7 • 47 banking locations banking hours www.paducahbank.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Hours WowLine! (24 Hours) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.6677 MEMBER FDIC LO B B Y Monday-Thursday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:45 a.m. - 4 p.m. Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8:45 a.m. - 6 p.m. Saturday (Lone Oak) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 a.m. - 1 p.m. D R I V E - T H RU Monday-Thursday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7:45 a.m. - 5:30 p.m. Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7:45 a.m. - 6 p.m. Saturday (Lone Oak) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 a.m. - 1 p.m. Saturday (West Park) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 a.m. - 12 p.m. banking center locations MAIN OFFICE • 555 Jefferson Street . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.5700 MID-CIT Y • 2401 Broadway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.5763 REIDL AND • 5542 Reidland Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.5761 LONE OAK • 2635 Lone Oak Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.5711 WEST PARK • 2777 West Park Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .575.5725 atm locations MAIN OFFICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .555 Jefferson Street MID-CIT Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2401 Broadway REIDL AND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5542 Reidland Road LONE OAK (Super Valu parking lot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2855 Lone Oak Road WEST PARK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2781 West Park Drive S OUT H S I D E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3330 Irvin Cobb Drive JACKSON STREET (Super Valu parking lot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2965 Jackson Street 48 • W O W ! V O L U M E 1 2 / 2 0 0 7 PA D U C A H B A N K I S C O M M I T T E D TO M E E T I N G YO U R M O RTG AG E N E E D S Hello, I’m Joe Framptom, CEO of McCracken County’s only locally owned Bank. There’s been a lot of news lately about brokers and internet lenders who are getting out of the mortgage loan business. We, at Paducah Bank, want to pledge our ongoing and unwavering commitment to serving the mortgage needs of the people in our community. Whether it’s fixing an adjustable rate mortgage or financing the purchase of the home of your dreams, we are here for you. We were here for you yesterday, we are here for you today, and we will be here for you tomorrow! Call us today at 575-5700 or visit us online at www.paducahbank.com. Thank you for making Paducah Bank the number one mortgage lender in our community. 575.5700 • www.paducahbank.com MEMBER FDIC A N OT H E R B R I G H T I D E A F RO M T H E P E O P L E AT PA DUC A H B A N K ! Paducah Bank Strawberry Hill Banking Center Arriving SUMMER 2008 “ Our growth is only possible because of the many meaningful relationships we have built with our friends and neighbors over the years. The citizens of our community have turned to us for their financial needs, and we will continue to provide them with the very best financial services available anywhere. To us, that means an investment in our physical ability to provide customer service that consistently goes beyond expectations. ” —J O E F R A M P TO M , CHAIRMAN 575.5700 • www.paducahbank.com AND CEO MEMBER FDIC PRSRT STD U.S. POSTAGE PAID PADUCAH, KY PERMIT #44
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