Establishing Effective Compliance Manuals & Understanding the NYS Department of Health Survey Process Location: The Conference Center 130 East 59th Street 7th floor New York, NY 10022 HCA is offering a series of Home Care Survival Bootcamps throughout the coming months to provide tools, tips and strategies that will help home health providers thrive in an increasingly challenging marketplace and regulatory environment. This series focuses on specific issue areas, offering practical ideas and methods for skill building. Fee: $99 for HCA members; $199 for Non-members Part IV in this series, on May 13, offers vital information on establishing effective compliance manuals and understanding the NYS Department of Health survey process. This educational series will provide the opportunity to retool, refocus and re-energize your agency. All programs in the series will be held at the Conference Center in New York City and will include expert presenters, valuable handout materials and lunch. Registration Deadline: May 6, 2015 May 13, 2015 – Part Four Establishing Effective Compliance Manuals & Understanding the NYS Department of Health Survey Process We recommend that you review your compliance manual before the program and prepare any questions and issues you have to raise in the question and answer part. 9:00 – HCA Welcome 9:15 – 10:45 Establishing Effective Compliance Manuals and Compliance Program Activities Location: The Conference Center 130 East 59th Street 7th floor New York, NY 10022 This program will highlight: • why a compliance manual is required; • state and federal requirements for the compliance manual; • components of an effective compliance manual; • who needs to be trained and be familiar with the compliance manual; • how compliance training should be conducted; • how to test the effectiveness of the information contained in the compliance manual; • how the compliance manual relates to other agency compliance initiatives and activities; and • how the relationships with managed care plans impact an agency’s compliance activities. Rachel Hold-Weiss, RPA-C, J.D., Associate General Counsel and Corporate Compliance Officer, Personal Touch Home Health Services 11:00 to 12:45 Understanding the NYS Department of Health Survey Process Learn from state Department of Health (DOH) staff about the survey process for Licensed Home Care Services Agencies, including: • the steps of a survey; • timeframes for agency responses; • types of documents and records that DOH needs; • how to properly address deficiencies through plans of correction; • any upcoming changes in the survey process; • recent survey findings and problematic areas; and more. Rebecca Fuller Gray, RN, Director, Division of Home and Community Based Services Lunch Sponsored by: Diane Jones, RN, Medical Assistance Specialist, Division of Home and Community Based Services Rita Cedar, RN, Home Care Program Manager, Capital District Regional Surveillance Division of Home and Community Based Services 12:45 to 1:30 – Lunch REGISTRATION – (Deadline May 6) REGISTRATION FEE Name: _________________________________________________ HCA Members Title:__________________________________________________ PAYMENT Agency:________________________________________________ ____MasterCard Address:_______________________________________________ *Make checks payable and mailed to: City/State/Zip:___________________________________________ Phone:______________________________ Ext._______________ Email: _________________________________________________ Cancellations received by May 6 are refundable less a 25% administrative fee. Cancellations must be received in writing via e-mail to info@hcanys.org. No refunds after that time or for no shows. Substitutions are permitted. FAX TO: (518) 426-8788 $99 ________ ____VISA Non-Members $199 ________ ____ American Express ________ Check* HCA Education and Research 388 Broadway, 4th Floor, Albany, NY 12207 Credit Card #: _______________________ Exp. Date:_______ Security Code: ________ _________________________________________________________________________ Name and/or Company Name on Card _________________________________________________________________________ Billing Address of card (including City, State and Zip Code) _________________________________________________________________________ Authorized Signature
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