In This Issue President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Notes from the Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 The Quarterly Newsletter of The Philadelphia Association of Paralegals Paralegal Week Celebration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Luncheon News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Volume 11, Issue 1 National Federation of Paralegals Member Benefits . . . . . . . . . . . . .10 Editor-in-Chief: Maryanne Ebner How Do You Become a Leader? . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Managing Editor: Jo-Ann Williams Staff Writers: Kim Walker, RP; Maryanne Ebner; Diana Cook, RP; Rebecca Young, PaCP; Joann Williams; Judy Stouffer, RP; Tausha P. Major; Sharon Denofa, RP; Janet Johnson Newsletter Photographers: Maryanne Ebner, Jana Henry Editorial Staff: Judy Stouffer, RP: Vivian Luckiewicz, PaCP, RP; Christine Flynn; Sharon DeNofa, RP; Kim Walker, RP; Diana Cook, RP Keystone Alliance Summer Meeting . . . . . . . . . . . . . . . . . . . . . . . . .13 JUST FOR FUN! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 2011 Education Conference Registration Form . . . . . . . . . . . . . . . .15 PACE/PCCE Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 What’s New? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Did You Know… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 ListServ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Are You Ready? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Upcoming PACE and PCCE Scholarship Awards . . . . . . . . . . .18 Step up and be first! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Paralegal Advanced Cmpetency Exam (PACE) . . . . . . . . . . . . . .20 Design: Mark Viggiano SUPERSTAR! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 COVER ARTWORK: Paralegal CORE Competency Exam Pilot Test Results . . . . . . . . . .21 Detail of Boathouse Row I, Elaine Lisle, Oil on canvas JUST FOR FUN Answer Key (from page 14) . . . . . . . . . . . . . . . . .21 ABOUT THE FORUM The Philadelphia Forum is published Quarterly and is the official publication of the Philadelphia Association of Paralegals (PAP). The deadline for articles or submissions of any nature for Volume 11.3 will be November 1, 2011. The deadline for advertising space for Volume 11.3 is November 1, 2011. Annual subscriptions are included in PAP membership. The Philadelphia Forum for non-members is $8.00 per issue. If you are a non-member and would like an annual subscription, the cost is $30. Please contact Barbara Nield at (215) 751-2101 for additional information. PUBLISHING POLICY Articles printed in The Philadelphia Forum express the opinions of the individual authors and do not necessarily represent the formal position of PAP. Letters to the Editor are welcome and can be sent to Maryanne Ebner at mebner@lawsgr.com. Acceptance of advertising does not constitute PAP endorsement. All materials are subject to editorial revision. Any errors or omissions in the Philadelphia Forum should be reported as soon as possible to Maryanne Ebner, Editor-in-Chief, at mebner@lawsgr.com for correction in the next issue. The staff apologizes in advance for any errors. PACE® SCHOLARSHIP Form . . . . . . . . . . . . . . . . . . . . . . . . . . .22 PCCE SCHOLARSHIP Form . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 The Social Media Background Check . . . . . . . . . . . . . . . . . . . . . . .24 Professional Development: A Key to Success . . . . . . . . . . . . . . . . . .28 The Best Ways to Tweak Your Search When Google Doesn’t Give You What You Want . . . . . . . . . . . . . . . . . . . . . .28 7 Dreaded Mistakes Managers Make . . . . . . . . . . . . . . . . . . . . . . . .30 CLE is Just as Important for Paralegals . . . . . . . . . . . . . . . . . . . . . .32 Paralegals Dealing With Stress - Cause for Crazymaking? . . . . . . . .34 NETWORKING: Your Lifeline in Tough Times . . . . . . . . . . . . . . .36 Confidence Determined to Succeed . . . . . . . . . . . . . . . . . . . . . . . . .38 Philadelphia Association of Paralegals Board of Directors . . . . . . . .41 Fall 2011 ■ V11.2 The Philadelphia FORUM 3 PRESIDENT’S MESSAGE A s we say goodbye to the Summer of 2011, we look back on a number of wonderful PAP events. In July 2011, Tausha Major, 2nd Vice President, presented the Joan Weldon Memorial Scholarship to Elaine Sachs of Ballard Spahr at our luncheon at the Radison Plaza Warwick Hotel. Also in July, our members attended and celebrated Paralegal Week with a carnival-themed party sponsored by Magna Legal Services. It was certainly a busy summer for PAP! As we turn our attention to Fall, PAP looks forward to our Education Conference to be held on October 7, 2011 at the Hyatt at the Bellevue Hotel. If you have not already done so, we would encourage you to register for the conference. It is wonderful day filled with seminars, a luncheon and networking opportunities. Please visit www.Philaparalegals.org for more information and to register. Later in the month, PAP is pleased to partner with the South Jersey Paralegal Association (SJPA) for our fall social event- Pump- kin Picking at Duffield’s Farm. Information can also be found on our website for this event. On November 10, 2011, PAP will host the next quarterly luncheon at the Radisson Plaza Warwick Hotel. The sponsor of our November luncheon is Golkow Technologies. Our annual election of directors will be held at the November luncheon. Additionally, we are honored to have Michael E. Adler, Esquire, as our guest speaker. Mr. Adler will speak on Meaningful Giving: The Benefits of Helping Others While Networking Through Pro Bono Work. Please mark your calendars. Also, if you know of a paralegal who is thinking joining our association, please encourage them to attend our luncheon! Happy Fall and Go Eagles! Christine Flynn NOTES FROM THE EDITOR A s summer rolled away, we all had to take a deep breath and get back to business; back to school for our kids (and for many of us), back to trial prep that was postponed from the summer, back to the crazy pace we somehow kept prior to our vacations. Suffice it to say, I am sure we all need a little motivation. It is my hope that this issue can offer you that spark to keep you going, growing and becoming better than ever. We had a fun summer - there was a great Paralegal Day Celebration courtesy of Magna Legal Services; we sent some more lucky members to the zoo; gave away Eagles tickets at the July Luncheon; and we are determined to keep the fun coming, as well as increasing our focus on continuing education, and educating and recruiting leaders. The fun stuff coming up includes Pumpkin Picking on October, and the November Luncheon (see inside for details on both events). The down-to-business events start right away, on October 7, 2011 at the Hyatt at the Bellevue Stratford at our Annual Education Conference. The PAP Annual Education Conference Brochure is available online at www.philaparalegal.com or by emailing philaparalegals@verizon.com, as well as in your mailbox with a hardcopy of this newsletter. Also, The National Association of Paralegals Annual Convention starts October 12, 2011 in Minnesota, and PAP 4 The Philadelphia FORUM is strongly represented. Next year, this national conference of paralegals is being held in Alaska! Since this seems exciting to most of us, we thought it would be great to bring a member with us. So we started a fundraiser selling Yankee Candles. The top seller wins the trip - all expenses paid. So please support us and get your Yankee Candles for the Holidays, and submit your orders for a chance to win a trip of a lifetime. Catalogs are being sent with the hardcopy of the newsletter or by requesting a copy by email to philaparalegals@verizon.com. I know we have a few seasoned paralegals out there, and I also know we have many bright, smart, energetic start-ups. I appeal to all groups: we need your help and leadership. We need your ideas. We need you to step forward, step up and take your place. Besides looking good on a resume, coordinating a committee for a non-profit offers a wealth of onthe-job education, insight, loads of new friends and networking contacts, a sense of self-worth, and the satisfaction of contributing to the greater good. We want to hear from you. Enjoy this issue, see you at the Education Conference, and get your orders for Yankee Candles in by November 1 to win a trip to Alaska in 2012! The Philadelphia Association of Paralegals Paralegal Week Celebration Kudos and many thanks to Magna Legal Services for Sponsoring the 2011 Philadelphia Paralegal Day Celebration. We had a Carnival at the Atrium, and hope you enjoy the pix from a wonderful day. Thanks again, Magna! You did a wonderful job, and we all had a lot of fun! Fall 2011 ■ V11.2 The Philadelphia FORUM 5 6 The Philadelphia FORUM The Philadelphia Association of Paralegals Luncheon News Rebecca Young, Pa.C.P. Events from the July Quarterly Lunch O n July 12, 2011 the Philadelphia Association of Paralegals held its third quarterly luncheon. The hosting venue was the Radisson Plaza Warwick Hotel located in Center City Philadelphia. The July luncheon was sponsored by Quality Litigation Services. Our guest speaker was Elaine Bianculli, a legal assistant with the Law Office of Fine, Kaplan and Black, R.P.C. The luncheon commenced with Tausha Major, the second Vice President of the Philadelphia Association of Paralegals, introducing this year’s Joan Weldon Memorial Scholarship winner, Ann Marie Daly. Ann is currently a student at Peirce College in the Paralegal Studies program completing her Bachelors Degree with an expected graduation date of June 2012. She completed Associates Degree with the highest academic honor, summa cum laude, at Peirce College and received her diploma in June 2011. While being a student at Peirce College, Ann had the opportunity to intern with the Risk Management for the City of Philadelphia. She interned for Hilary Cornell, Counsel for Risk Management, and found it to be an amazing opportunity for learning. Prior to enrolling into Peirce College, Ann was the Coordinator of Operations for a small public cyber charter school at which she has been employed full time since 2005. Before switching to a career in cyber education, Ann worked in the public sector as Operations Manager of a five store furniture chain, Credit Manager for a furniture manufacturer, and Office Manager for a valve and fitting company. Ann is also the parent of three wonderful children, two who are now adults and one who is well on her way to being one. Ann began her involvement with cyber education as the parent of a student. Ann became increasingly interested in the concept of cyber education and became a Board member at the cyber charter school where her middle daughter initially attended. Her youngest daughter is going to be a sophomore in high school at a cyber charter school in which she has been enrolled since fourth grade. Her son is a Fall 2011 ■ V11.2 graduate of the first graduating class of Achievement House Cyber Charter School. Life experience, in general, and working in the cyber charter school, specifically, has made Ann aware of the challenges that people face in accessing necessary services which would improve their lives and to which they are entitled. It was the exposure to the obstacles faced in accessing services that led her to believe that there is a sincere need for an agency, separate from the agencies providing services, to streamline access to services. Once Ann began the program at Peirce College and understood the areas in which paralegals are educated and the skills in which we are trained, it appeared to her that paralegals might be a perfect resource to develop and operate a streamlining agency. Ann Marie Daly presented her scholarship essay, Paralegals as Advocates. Dedicated to paralegal profession, Ann shared her passion of helping others. Ann highlighted her inspiration from Joan Weldon, which she dispirited in two words, “dedication” and “advocacy.” Ann shared a story of an underprivileged single mother who could definitely be benefited by some help had an agency offering access to free paralegal advocacy services existed. Ann emphasized paralegals’ capabilities and the cost effectiveness. Through her essay and powerful speech, she painted a beautiful picture of a paralegalstaffed advocacy agency. After Ann presented her essay, our guest speaker, Elaine Bianculli, was introduced by Maryanne Ebner, the first Vice President of the Philadelphia Association of Paralegals. Besides working as a legal assistant at the Law Office of Fine, Kaplan and Black, R.P.C., Elaine is also a fashion/beauty consultant. She owns and runs a business called Your Colour Palette, which is very dynamic about looking one’s best. Elaine believes in empowering women to follow their dreams and live their passion through inspiring words of fashionable and novel wisdom. Elaine prides herself on inspiring the everyday, hardworking, multitasking woman to feel The Philadelphia FORUM 7 confident to create her own “signature style” with classic clothing choices and accessorizing with elegant and trendy statement pieces regardless of budget or lifestyle. Being a legal assistant, Elaine understands how stressful it can be for the paralegals trying to get ready for work in the morning. She shared her tips on how to look great in five minutes. Not only Elaine recommended great beauty products, she also gave away some full size products as generous gifts. Nine tickets to the Philadelphia Zoo were raffled away at this luncheon. Winners were announced by Maryanne Ebner. Michael Tangradi was the lucky raffle winner and the recipient of the Eagles ticket sponsored by Quality Litigation Services. Maryanne made an announcement about the Yankee Candle Fall/Holiday Sale Fundraising, which is a major fundraiser for the PAP. It is a great opportunity for the participants to enjoy the great products, while at the same time, support the important work that PAP provides within the community. The contact person for placing orders is the PAP administrator Jana Henry. Jana can be reached at 215-255-8405, or via email at PhilaParalegals@verizon.net. Yankee Candle catalog can be emailed upon request. Orders can be picked up at the PAP office or at the upcoming event in November 2011. 8 The Philadelphia FORUM Indication of the location, where the order will be picked up, must be made when placing the order. As the Philadelphia Association always makes our events fun, prizes will be rewarded to the top fundraisers. The first place top fundraiser may win a trip to NFPA in Alaska. The 2nd prize is one year free PAP membership. The 3rd prize is a free luncheon pass. The Philadelphia Association of Paralegals would like to thank our sponsor for the July luncheon, Quality Litigation Services. Quality Litigation Services offers a complete suite of litigation services including e-discovery, imaging, coding, litigation copying, facilities management and reprographics. The staff at Quality Litigation Services strive to provide the highest level of service and customer satisfaction. For more information about Quality Litigation Serives, please visit their web site at www.qualityls.com. The upcoming luncheon is in November 2011. The date and location will be posted on our web site at http://www.philaparalegals.com. Rebecca Young, Pa.C.P. is a senior paralegal and the Office Manager with the Law Offices of Kirk V. Wiedemer, Esq., P.C. She is the Co-Chair of the Programs Committee and Education Committee. She is the Chair of the Immigration Committee and serves as a member on the Board of Directors The Philadelphia Association of Paralegals NFPA National Federation of Paralegals Member Benefits All Members of the Philadelphia Association of Paralegals are automatically members of NFPA Individual Members Regardless of the NFPA® membership option you choose, each member receives the following benefits: ✶ Individual Involvement* - Individuals can volunteer as much or as little time as they desire as a Coordinator or as a member of a Committee. ✶ Internet Connection* - The NFPA Internet server, www.paralegals.org <http://www.paralegals.org>, offers individuals access to a wide variety of information. NFPA members can view publications, join list serves, conduct research, and learn about vendor services. ✶ Educational/Career Opportunities* - Through the Internet Server, www.paralegals.org, NFPA members can receive current information on issues affecting the paralegal profession and the legal community, learn about legislative activities, and learn about upcoming continuing education programs and NFPA seminars. Members can view seminars and job postings, and post their own confidential resume on NFPA’s legal-specific Career Center. ✶ Publications* - Members can order copies, at a discounted member rate, of publications that provide information on current NFPA activities. ✶ Subscription to National Paralegal Reporter*® Members receive a subscription to this colorful, high-quality, bi-monthly publication that includes articles on timely career issues and updates on legislative activities. 10 The Philadelphia FORUM ✶ Support for Individual Members* - Members receive access to NFPA’s extensive library on paralegal issues and reports on federal and state legislative activities. NFPA assists individuals in filing amicus briefs when the subject is deemed to have an impact on the paralegal profession. ✶ Networking Opportunities* - Members meet other paralegals and exchange ideas at national meetings, through local NFPA associations and through the networking groups offered through the Internet. ✶ Discounts and Special Offers* - Members can take advantage of preferred rates with many retailers and sites including: • Walt Disney World Resort - 16 theme parks in the Orlando area • Dell products • 1-800-flowers • Community America Credit Union • Aetna Dental Access • ExecuTrain Virtual Campus • SmartDraw Legal Solution software • CaseSoft software • National Notary Association discounted membership • various publications National Federation of Paralegal Associations, Inc. (NFPA®) P.O. Box 2016, Edmonds, Washington 98020 Telephone: 425.967.0045 Fax: 425.771.9588 Email: info@paralegals.org <mailto:info@paralegals.org> The Philadelphia Association of Paralegals How Do You Become a Leader? Cindy Welch, RP NFPA Regional Director for Region II W hen I first joined the Dallas Area Paralegal Association a little over 15 years ago, I have to admit that I didn’t think too much about who was running the organization. I only knew that when I came to the monthly meeting, everything went smoothly; there were hosts, a speaker, and friendly faces. I went to meetings as my job would allow and sort of kept my head down. About a year later, one of the annual meetings was in Ohio, my home state, so I decided that I could attend the CLE in Columbus and visit family at the same time. I met more DAPA and NFPA folks at this conference. While I had a good time and learned a lot, I came back to Texas and didn’t get involved until someone (not sure who) introduced herself to me at one of the monthly meetings and asked me if I would like to really join DAPA, and not just on paper. Oh…sure, I said. Maybe one of these days when I had a little more experience under my belt since I was also a fairly new paralegal. I figured that the “someone” must have been a member of the current board of DAPA because soon after, I got a call from Cynthia Minchillo, RP, Primary for that year. She explained that the Secondary was unable to attend the Convention and would I like to go to Scottsdale to help represent DAPA. Who could turn that down? The Convention felt overwhelming – sooo many people, lots of agenda topics, and just a very busy several days in general. Again I went home and thought I would stay under the radar until a few months later when the incoming President for DAPA called and asked me to be Parliamentarian. I was thrilled with the invitation and confident that I could handle the responsibilities. When the next incoming President (Krisine Farmer, RP) was forming her board, I was again invited to join but in a position with more responsibility. That was in 2000 and I have to say that I’ve been involved with DAPA or Fall 2011 ■ V11.2 NFPA every year since then. I’ve held many positions on the DAPA board, including President, Secretary, and Primary, I’ve also been the Vendor Advisor, Secondary and PACE Ambassador. I’ve been an Assistant Coordinator and Co-Coordinator for NFPA and now currently serve as Director for Region II. I’ve enjoyed my volunteer time with both associations and feel that it has helped me grow both personally and professionally and doors have opened to me because of this. So, how does my story translate to you? YOU have to be proactive on behalf of yourself AND your local association. While I don’t consider myself to be shy, I didn’t get too involved for a while because I was new to the profession and the organization. It didn’t occur to me at the time that being more active in DAPA and NFPA would help educate me quicker about the legal industry, so I needed to be invited to participate – over and over and over again. Had someone not taken that first step and inquired about my involvement, I might have sat on the sidelines for many more years. Because I didn’t turn down many invitations, the DAPA folks (and eventually the NFPA folks) continued to ask me to participate. I am very appreciative to Cynthia, Wendi, Susan and Kristine for continuing to invite me to participate in both DAPA and NFPA. If you want to get more involved, think about attending a local or national meeting that you wouldn’t normally attend. Sign up for one of the many listserves that NFPA offers. Get a mentor – they aren’t just for new paralegals – and learn all you can. Introduce yourself to someone you admire or someone who has written an article you enjoyed. With all the technology offered to us, you don’t have to be in the same room with someone to benefit from their direction or guidance. I believe that you will fully enjoy your time either as a leader, or leader-in-training. Remember that the statements “I can” and I can’t” are both true – it depends on you. The Philadelphia FORUM 11 Keystone Alliance Summer Meeting by Vivian Luckiewicz, RP®, Pa. C.P. O n July 16, 2011, the Philadelphia Association of Paralegals (PAP) was pleased to host the 2011 Summer Meeting of the Keystone Alliance of Paralegal Associations. Many thanks to the law firm of Spector, Gadon & Rosen, P.C. for the use of their conference rooms; to Maryanne Ebner, hostess extraordinaire; and to our Administrative Assistant, Jana Henry, for diligently taking the meeting minutes. PAP is an association member of the Keystone Alliance, which is also comprised of the following paralegal associations: Bucks County Paralegal Association (BCPA), Central Pennsylvania Paralegal Association (CPPA), Chester County Paralegal Association (CCPA), Lancaster Area Paralegal Association (LAPA), Lycoming County Paralegal Association (LCPA), Montgomery County Paralegal Association (MCPA), Pittsburgh Paralegal Association (PPA) and the York County Paralegal Association (YCPA). The member associations represent in excess of 1,400 paralegals of varying backgrounds, experience, education, and job responsibilities, reflecting the diversity of the paralegal profession. As most of you probably know, in April 2008, the Keystone Alliance was instrumental in establishing a voluntary program for the certification of paralegals in the Commonwealth of Pennsylvania. Each approved applicant is entitled to use the designation “Pennsylvania Certified Paralegal” or Pa. C.P. To date, 33 members of PAP are Pennsylvania Certified Paralegals. Denise Farrell, Pa.C.P. (Lancaster Area Paralegal Association), Chair of the Keystone Alliance, called the meeting to order at approximately 9:30 a.m. and the 18 delegates in attendance set out to tackle an ambitious agenda. After the welcoming remarks and introduction of delegates, Catrina Mackes, CLA, (Lancaster Area Para- Fall 2011 ■ V11.2 legal Association), presented the Treasurer’s Report. Tracy L. Barnes, RP, Pa. C.P. (Montgomery County Paralegal Association), Chair of the Credentialing Committee, submitted a report detailing new and renewal applications. Deborah A. Long, Pa. C.P., (Montgomery County Paralegal Association), Chair of the Standing Committee, discussed CLE approval procedures. Lynn Rohr (Chester County Paralegal Association) was nominated and approved as the new CLE Coordinator. After a short break for a delicious hot lunch, we got back to work. Volunteers were solicited for a myriad of tasks, including updates to various organizational documents, the Alliance’s website, and credentialing forms. The afternoon flew by and the meeting ended around 4:30 p.m. Keep in mind that as the debate about paralegal regulation goes on, the certification program offered by the Keystone Alliance offers Pennsylvania paralegals the opportunity to gain professional recognition and set qualification standards. To learn more about the Keystone Alliance, please visit the website at www.keystoneparalegals.org. If you are a Facebook member, please “like” the Keystone Alliance page at www.facebook. com/pages/Keystone-Alliance-of-Paralegal-Associations. The Philadelphia FORUM 13 JUST FOR FUN! A REBUS is a picture representation of a name, work, or phrase. Each “rebus” puzzle box below portrays a common word or phrase. Can you guess what it is? HEAD HEALS Answer: Since the word HEAD is over the word HEELS, the answer to the puzzle would be HEAD OVER HEELS! Get it? That’s great! Now wake up your brain by having some more fun with the teasers below! Don’t peek at the answers until you make a guess! 1. 2. 3. Ban ana 4. 0 Dr.PhD.B.A. gesg rider 5. 6. 7. Mce Mce Mce 9. known FACT 13. 11. DEAL 14. BJAOCKX Nafish Nafish Sideside 10. RUNNING MT 8. 15. B U R N John + MMM B U R N FUNNY FUNNY WORDS WORDS WORDS 12. Me quit 16. POIKKKKNT Answers on page 21 14 The Philadelphia FORUM The Philadelphia Association of Paralegals 2011 Education Conference Registration Form Registration Deadline is September 30, 2011 (Limited Space will be available for walk-ins) Friday, October 7, 2011 Hyatt at the Bellevue 200 South Broad Street Philadelphia, Pennsylvania 19102 NAME OF REGISTRANT: SESSION ONE _____ _____ _____ _____ 9:00 A.M. TO 10:15 A.M. LOCATION Please check one seminar from this session that you would like to attend Corporate Law: Business Entity Governance and Compliance* . . . . . . . . . . . . . . . . . . . . . . . . . Clover Room Instructor: Petrona Varela, Esquire Immigration: Hot Topics in Immigration for Employers and Individuals . . . . . . . . . . . . State Drawing Room Instructors: Wendy Castor Hess, Esquire, Yuah Jessica Choi, Esquire and Erin Lovejoy, Paralegal Legal Writing: Effective Writing for Dispositive Motions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Red Room Instructor: Judge John M. Younge Technology: Winning Litigation Technology (ParaCon/Sanction) . . . . . . . . . . . . . . . . . . . . . . . Balcony Foyer Instructor: Jennifer McCoy, Paralegal SESSION TWO 10:45 A.M. TO Noon LOCATION Please check one seminar from this session that you would like to attend. _____ Financial Planning: Financial Management Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .R ed Room Instructor: Sean Michael Pearson, CFP® _____ Litigation: Avoiding Consequences: Minimizing Risks of Litigation* . . . . . . . . . . . . . . . . . . . Clover Room Instructor: Stephanie Resnick, Esquire and Christine Soares, Esquire _____ Ethics: Use Your Paralegals the Right Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State Drawing Room Instructor: Jane Jacobs, Esquire _____ Pro Bono: Pennsylvania Innocence Project: Training for Volunteers . . . . . . . . . . . . . . . . . . . . Balcony Foyer Instructor: Marissa Boyers Bluestine, Esquire SESSION THREE 2:00 P.M. TO 3:15 P.M. LOCATION Please check one seminar from this session that you would like to attend. _____ E-Filing: E-filing in Philadelphia County: An Overiew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clover Room Instructor: Deborah E. Dailey _____ Estates & Trusts: Changes in Pennsylvania and Federal Law Affecting Estate Administration . . . Red Room Instructor: Kathleen A. Stephenson, Esquire _____ Intellectual Property: America Invents Act: How the New Law Impacts Your Patent Practice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . State Drawing Room Instructor: Elizabeth Lai Featherman, Esquire _____ Litigation: Qui Tam* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Balcony Foyer Instructors: Sherrie Savett, Esquire and Gary Azorsky, Esquire Fall 2011 ■ V11.2 The Philadelphia FORUM 15 SESSION FOUR _____ _____ _____ _____ 3:30 P.M. TO 4:45 P.M. LOCATION Please check one seminar from this session that you would like to attend. Estates & Trusts: ABCs of Estate Planning to Protect Your Family and Assets . . . . . . . . . . . . . . . Red Room Instructor: Carole B. Sheffield, Esquire Professional Development: Strategic Career Planning for Paralegals . . . . . . . . . . . . . . . . . . . . Clover Room Instructor: Tausha Major, M.B.A. Family Law: What’s New in Custody, Support, Adoption, Separation & Domestic Violence* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Balcony Foyer Instructor: Margaret Klaw, Esquire Social Media: Playing the Social Media Game: The Best Offense is a Good Defense . . . . State Drawing Room Instructor: Kimberly A. Walker, RP® and Babette Pace, Paralegal SEMINAR FEES PAP MEMBER Full Day Rate (includes participation in all four sessions and lunch)** . . . . . . . . . . . . . . . . . . . Price: $155.00 PAP MEMBER half Day Session (includes participation in two consecutive sessions with lunch) . . . . . . . . . . . Price: $120.00 ATTORNEY/NON MEMBER Full Day Rate (Includes participation in all four sessions and lunch) . . . . . . . . Price: $180.00 ATTORNEY/NON MEMER Half Day Session (Includes participation in two sessions and lunch) . . . . . . . . . . Price: $150.00 STUDENT Full Day Rate (Includes participation in all four sessions and lunch) . . . . . . . . . . . . . . . . . . . . . . . . . Price: $95.00 STUDENT Half Day Session (Includes participation in two sessions and lunch) . . . . . . . . . . . . . . . . . . . . . . . . . Price: $65.00 LUNCH ONLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Price: $40.00 LUNCH SELECTION Choose one selection _____ Chicken _____ Salmon Name: ______________________________________ _____ Vegetarian/Gluten Free Email Address: __________________________________ Firm: _________________________________________________________________________________________ Address: _______________________________________________________________________________________ _______________________________________________________________________________________ Amount Enclosed: _________________ *This session has been PA CLE Board approved for 1.0 credit. PAP will cover the attendance fee for attorneys who attend this session. **TUITION BREAK: Get a 10% discount for 2 or more attendees from the same organization or firm with a full day attendance with lunch. To qualify for the tuition discount, registration must occur on or before September 25, 2011. Please make checks payable to: The Philadelphia Association of Paralegals Mail payments to: The Philadelphia Association of Paralegals, P.O. Box 59198, Philadelphia, PA 19102-9198 EMAIL REGISTRATION FORMS TO: PhilaParalegals@verizon.net Membership lists are now available for purchase. 16 The Philadelphia FORUM To opt-out, check box(es): ❏ NFPA ❏ PAP The Philadelphia Association of Paralegals PACE/PCCE CORNER By Vivian Luckiewicz, RP®, Pa. C.P., PACE Ambassador What’s New? O n June 11, 2011, 188 qualified candidates were the first to take the Paralegal CORE Competency Examination (PCCE) which was administered at testing sites across the country including New York, Kansas, Texas, Washington DC, Tennessee, Colorado, California, Texas, South Carolina, Illinois and Washington. The candidates are now anxiously awaiting their test results, which will be issued no later than August 1, 2011. Those who pass the PCCE will be entitled to use the CORE Registered Paralegal (“CRP”) credential. Good luck to all who took advantage of this fantastic opportunity to distinguish themselves in our field! Did You Know… P AP currently has fourteen members who are RPs! Let’s give them a round of applause!! • Cynthia Ely, RP, Schwenksville, PA (10/28/97) • Barbara I. Nield, RP, Philadelphia, PA (12/4/00) • Donna Colarulo, RP, Haddonfield, NJ (10/13/01) • Donna McConnell, RP, Logan Township, NJ (7/1/03) • Valerie Dolan, RP, Philadelphia, PA (5/7/04) • Sharon DeNofa, RP, Philadelphia, PA (5/18/07) • Robert Hrouda, RP, Philadelphia, PA (4/26/08) • Judy Stouffer, RP, Elkins Park, PA (8/4/08) • Elizabeth Montanti, RP, Stow Creek Township, NJ (9/4/08) • Vivian Luckiewicz, RP, Collingswood, NJ (6/6/09) • Desiree M. Purvenas-Hayes, RP, West Deptford, NJ (11/29/10) • Diana M. Cook, RP, Havertown, PA (12/30/10) • Mary Rachel Swift, RP, Wilmington, DE (1/4/11) • Kimberly A. Walker, RP, Philadelphia, PA (2/4/11) ListServ T o all RPs, be sure to sign up for NFPA’s RP listserv. It’s a great forum for networking, finding answers to work projects, and sharing ideas with your colleagues. The RP ListServ Registration can be found on NFPA’s website, www.paralegals.org, under the “PACE/RP” tab. 18 The Philadelphia FORUM Are You Ready? I f you’re thinking about sitting for the PACE or PCCE, please let me know. Whether you need help figuring out what to study, want to find a study buddy, or just need some moral support, your PACE/PCCE Certification Ambassador is ready to help. Let’s get together! Upcoming PACE and PCCE Scholarship Awards PACE. One PACE scholarship will be awarded at PAP’s Education Conference to be held on October 7, 2011. The scholarship, in the amount of $325, is to be applied towards the study manual and examination fee. The scholarship rules are simple: • You must be a PAP member in good standing. • You must be PACE eligible (see www.paralegals.org and click on the PACE tab to make sure that you meet these requirements). • You must commit to take the PACE within one (1) year of the award of scholarship. PCCE. One PCCE scholarship will be awarded at our November quarterly luncheon. To be eligible for this scholarship: • You must be PCCE eligible (see the requirements listed below). • You must commit to take the PCCE within one (1) year of the award of scholarship. Interested applicants should complete the appropriate entry form in this issue of the Forum and either email it to your PACE/PCCE Certification Ambassador or simply bring it with you to the Education Conference or the November luncheon. If your name is drawn, you will be asked to certify that you meet the eligibility requirements and that you plan to register to take the exam within one year. The Philadelphia Association of Paralegals Step up and be first! We’re anxious to see who will be the first member of PAP to earn the CRP credential. Although the pilot test was a paper-and-pencil version, beginning in November 2011, the PCCE will be a three hour computerized test which can be taken at any Professional Exam Services (PES) site in the Delaware Valley. The fee for the computer-based PCCE will be $215.00. The Candidate Handbook for the pilot test was a free download. The mini-handbook for the pilot exam was a very condensed version of the full Handbook which is expected to be available for download in August 2011. To be eligible to sit for the PCCE, a candidate must meet ONE of the following combinations of education/experience: If you have this level of education… EDUCATION you also need this level of experience to be eligible. EXPERIENCE/CLE Bachelor’s degree in any subject plus a Paralegal Certificate No experience or CLE required Bachelor’s degree in Paralegal Studies No experience or CLE required Bachelor’s degree in any subject but no Paralegal Certificate 6 months experience and 1 hour of ethics taken in the year preceding the exam application date Associate’s degree in Paralegal Studies No experience or CLE required Associate’s degree in any subject other than Paralegal Studies, no paralegal certificate 1 year paralegal experience and 6 hours of CLE (with at least 1 hour in ethics) taken during the 12 months prior to the submission of exam application Paralegal certificate from a program that meets or exceeds the requirements set forth in NFPA’s Short Term Paralegal Program Position Statement 1 year experience and 6 hours of CLE, including 1 hour of ethics taken in the year preceding the exam application date High School Diploma (or GED) 5 years’ experience and 12 hours of CLE, including 1 hour of ethics taken within the two years preceding the exam application date NFPA Member Password: To access the Members Only portion of the NFPA website (www.paralegals.org) please call the office at 215.255.8405 or email philaparalegals@verizon.net. Leaders listed on the inside back cover of this issue can also provide the most current password. Fall 2011 ■ V11.2 The Philadelphia FORUM 19 PARALEGAL ADVANCED COMPETENCY EXAM (PACE) An Advanced Exam for the Skilled and Experienced Paralegal T he Paralegal Advanced Competency Exam (PACE) is offered by NFPA to test the competency of experienced and skilled paralegals. This exam is one-of-a-kind, in that it is the ONLY certification exam that requires at least two (2) years of substantive paralegal experience for applicants to qualify to sit for the exam. PACE tests critical thinking and problem-solving skills used by experienced paralegals. PACE, like PCCE, is not state specific and is a national exam. PACE is not for entry-level paralegals as there are strict eligibility requirements. A person is eligible under any ONE of the following combinations of education/experience: If you have this level of education… EDUCATION you also need this level of experience to be eligible. EXPERIENCE/CLE Bachelor’s degree and completion of a paralegal program with an institutionally accredited school, said paralegal program may be embodied in a bachelor’s degree 2 years paralegal experience Bachelor’s degree in any course of study obtained from an institutionally accredited school 3 years paralegal experience Associate’s degree in paralegal studies obtained from an institutionally accredited school, and/or ABA approved paralegal education program 6 years paralegal experience OR, four (4) years substantive paralegal experience on or before December 31, 2000 PACE/PCCE Contact Information Feel free to contact your PACE/PCCE Certification Ambassador, Vivian Luckiewicz, RP, Pa. C.P., via email at Luckiewiczv@email.chop.edu or call (267) 426-6141. NFPA, PACE Registered Paralegal, RP, PACE, NFPA – The Leader of the Paralegal Profession and the NFPA design logo are all Registered Trademarks/Service Marks of NFPA; NFPA – Your Partner in your profession, PACE – The Standard for Excellence, NFPA Tech Institute, and the PACE design/logo are Trademarks/Service Marks of NFPA. 20 The Philadelphia FORUM The Philadelphia Association of Paralegals SUPERSTAR! ✰ By Vivian Luckiewicz, RP®, Pa. CP BOB CHUDZINSKI—you’re a star! Bob sat for the pilot examination of the Paralegal CORE Competency Examination (“PCCE”) on June 11, 2011, earning him the dubious distinction of being the first member of PAP to pass the PCCE. Way to go, Bob! Bob is presently employed with Pesci Consulting Services in Philadelphia as a business consultant/ paralegal/investigator. He is also Acting Lead Instructor of the Paralegal Studies Program at PRISM Career Institute which, you might think, made him a shoe-in to pass the exam. But Bob wasn’t so sure about that—this was a pilot test and there was no formal study guide, so he was not sure what to expect. He decided to take sit for the exam to test his own knowledge and to see if he could pass without any formal preparation. He also wanted to get a firsthand impression of the test that he could share his experience with his students and other paralegals. He joked that throughout a good portion of the exam, he felt like he was answering questions that he might have given to his own students. Unfortunately, though, Bob’s teaching career is going to be put on hold once his last students finish their coursework at the end of September 2011 since PRISM Career Institute’s campus on Roosevelt Boulevard will no longer offer the paralegal program. Bob is proud to be the first PAP member to earn the CRP credential but states that he “had no idea it would be recognized with such enthusiasm.” As a paralegal instructor, though, Bob knows that the PCCE will help set the standard for the paralegal profession. Since the test is voluntary, it demonstrates the desire of paralegals to enhance recognition of the professional status of their chosen field; sets the standard for quality in the profession; and establishes a credential, in the absence of formal regulation. To a potential employer, the PCCE provides evidence of a qualified employee whose skills and knowledge have already been tested; assures the employer that a paralegal is a professional who has knowledge of legal ethics, terminology, practices and technology; and assists employers in making more informed hiring decisions. Bob, on behalf of the Board of Directors of PAP, let me congratulate you on a job well done. We’re very proud of your achievement. Paralegal CORE Competency Exam Pilot Test Results O n June 11, 2011, 188 paralegals took the Paralegal CORE Competency Exam pilot test at 12 test sites across the country. Of the paralegals who completed the test, 148 achieved a passing score of 550 or better. Those paralegals are the very first CORE Registered Paralegals and have earned the right to use the CRP credential. Congratulations to all who passed! Please check the NFPA website frequently for additional information and updates concerning the roll out of the computer based version of the exam in November Please address any questions to pcce@paralegals.org JUST FOR FUN ANSWER KEY (from page 14) (1) banana split; (2) low rider; (3) scrambled eggs; (4) 3 degrees below zero; (5) three blind mice; (6) side by side; (7) tuna fish; (8) John Adams; (9) little known fact; (10) big deal; (11) sideburns; (12) quit following me; (13) jack-in-the-box; (14) running on empty; (15) too funny for words (16) case in point Fall 2011 ■ V11.2 The Philadelphia FORUM 21 2011 PHILADELPHIA ASSOCIATION OF PARALEGALS PACE® SCHOLARSHIP The Philadelphia Association of Paralegals (PAP), in keeping with our desire to promote and encourage education among current members of the paralegal profession, offers scholarships twice per year to current PAP members. The designated member will receive a scholarship in the amount of $325 to be applied towards the study manual and examination fee for the Paralegal Advanced Competency Examination (PACE®) offered by the National Federation of Paralegal Associations (NFPA®). To be eligible for a PACE® Scholarship, you must meet the following requirements: • Voting member of PAP. • Commit to take the PACE® within one year of the Scholarship Award Date. • Meet one or more of the PACE® eligibility requirements: • An associate’s degree in paralegal studies obtained from an institutionally accredited and/or American Bar Association approved program and six (6) years substantive paralegal experience OR • A bachelor’s degree in any area obtained from an institutionally accredited school and three (3) years substantive paralegal experience OR • A bachelor’s degree and completion of a paralegal program with an institutionally accredited school (the paralegal program may be included in the bachelor’s degree) and two (2) years substantive paralegal experience OR • Four (4) years substantive paralegal experience completed on or before December 31, 2000. • Complete the PCCE Scholarship Entry form below. One entry per person; one Scholarship per person per year. You do not need to be present at the time of the drawing to win a Scholarship. Email the entry form to Luckiewiczv@email.chop.edu. 2011 PHILADELPHIA ASSOCIATION OF PARALEGALS PACE® SCHOLARSHIP ENTRY FORM I would like to apply to be eligible for a PACE® Scholarship. By submitting this entry, I acknowledge that I meet the criteria stated above and commit to take the PACE® within one year of the Scholarship Award Date. If I do not take the exam within one year, I will forfeit the PACE® Scholarship and will not be eligible for future PACE® Scholarships. Candidate Name: Employer Name: Employer Address: Employer Phone Number: Other Phone Number: Email Address: 22 The Philadelphia FORUM The Philadelphia Association of Paralegals 2011 PHILADELPHIA ASSOCIATION OF PARALEGALS PCCE SCHOLARSHIP In 2011, the Philadelphia Association of Paralegals (PAP) will award one scholarship to a member who is eligible to sit for the Paralegal CORE Competency Examination (PCCE). To be eligible for a PACE® Scholarship, you must meet the following requirements: • Voting member of PAP. • Commit to take the PACE® within one year of the Scholarship Award Date. • Meet one or more of the PACE® eligibility requirements: If you have this level of education… EDUCATION you also need this level of experience to be eligible. EXPERIENCE/CLE Bachelor’s degree in any subject plus a Paralegal Certificate No experience or CLE required Bachelor’s degree in Paralegal Studies No experience or CLE required Bachelor’s degree in any subject but no Paralegal Certificate 6 months experience and 1 hour of ethics taken in the year preceding the exam application date Associate’s degree in Paralegal Studies No experience or CLE required Associate’s degree in any subject other than Paralegal Studies, no paralegal certificate 1 year paralegal experience and 6 hours of CLE (with at least 1 hour in ethics) taken during the 12 months prior to the submission of exam application Paralegal certificate from a program that meets or exceeds the requirements set forth in NFPA’s Short Term Paralegal Program Position Statement 1 year experience and 6 hours of CLE, including 1 hour of ethics taken in the year preceding the exam application date High School Diploma (or GED) 5 years’ experience and 12 hours of CLE, including 1 hour of ethics taken within the two years preceding the exam application date • Complete the PCCE Scholarship Entry form below. One entry per person; one Scholarship per person per year. You do not need to be present at the time of the drawing to win a Scholarship. Email the entry form to Luckiewiczv@email.chop.edu. 2011 PHILADELPHIA ASSOCIATION OF PARALEGALS PACE® SCHOLARSHIP ENTRY FORM I would like to apply to be eligible for a PCCE Scholarship. By submitting this entry, I acknowledge that I meet the criteria stated above and commit to take the PACE® within one year of the Scholarship Award Date. If I do not take the exam within one year, I will forfeit the PACE® Scholarship and will not be eligible for future PACE® Scholarships. Name: Address: Phone Number: Email Address: Fall 2011 ■ V11.2 The Philadelphia FORUM 23 The Social Media Background Check Brendan McKenna O n May 9, 2011, the Federal Trade Commission approved the Social Intelligence Corporation as a consumer reporting agency in compliance with the Fair Credit Reporting Act. The commission noted that Social Intelligence can now issue legal background checks “because it assembles or evaluates consumer report information that is furnished to third parties that use such information as a factor in establishing a consumer’s eligibility for employment.” As part of the approval, the FTC required that Social Intelligence ensure maximum accuracy of social media information collected — and that the company is under “obligation to provide employees or applicants with notice of any adverse action taken on the basis of these reports.” While the FTC found that no further action was required, the commission said it might evaluate Social Intelligence’s operations in the future if public objections are raised. How does Social Intelligence go about creating social media background checks? It scours a wide range of social media sites for objectionable information. But this search is not limited to the most popular social networking sites, such as Twitter, LinkedIn, and Facebook. The company also seeks out postings on Craigslist and will even conduct a “deep search” of college and other sites that are more private. These are pages that are generally considered to be “incapable of being discovered by searching through a conventional search engine like Google or Bing,” says the About.com Job Search site. About.com notes that this list also includes “some university, academic, government, and private databases unavailable to the general public.” In other words, all posts, everywhere they can track down (based on information the candidate provides the employer). Used by permission, ALM Publications, as seen on Law.com, Law Technology News, July 14, 2011. 24 The Philadelphia FORUM The Philadelphia Association of Paralegals Because the company is bound by FTC rules, it must limit what it can search for to avoid FCRA violations. This means that Social Intelligence cannot provide information, says About.com, on “protected class characteristics that federal anti-discrimination laws deem unusable in the hiring practice” (including race, religion, natural origin, age, sex, familial status, sexual orientation, disability status, and so on). According to Gizmodo, the report only considers a fairly limited number of behaviors, from violent or aggressive acts, to illegal activities, racist statements, and sexually explicit actions. Interestingly, as Gizmodo notes, the employment screening doesn’t include sending along identifiable photos to employers. “Basically,” Gizmodo says, “it just wants to know if you’re the kind of asshole who will cause legal hassles for an employer.” As for images provided to employers, Gizmodo found that the person was sufficiently blacked out so that ethnicity could not be identified — presumably leaving just the part of the photo that suggests a candidate is not suited for the position (such as an offensive T-shirt). The service bills itself as a safe alternative to employer “Googling” — Social Intelligence does the social media research so that employers can stay compliant and avoid lawsuits from spurned candidates. “Employers are only exposed to information that is job relevant,” the service says. Not only that, but “while reports must be stored [for seven years] for FCRA compliance, the data within past reports is never re-used.” That is, each finding can be used once. The candidate must consent to the report, and will be notified if results impacted his or her hiring. Inevitably, and despite stopgap measures, privacy concerns arise when it comes to social media. Much of Inevitably, and despite stopgap measures, privacy concerns arise when it comes to social media. Much of the related content online discussing social media background checks reminded users that the best way to avoid the employer spotlight is to set everything to maximum privacy settings. Fall 2011 ■ V11.2 The written word can easily be taken out of context; how many times has a statement of some sort been misconstrued as sarcastic — when it was meant literally? the related content online discussing social media background checks reminded users that the best way to avoid the employer spotlight is to set everything to maximum privacy settings. The website Facecrooks.com writes that “if you’re clean, then there’s really not much of an issue” but adds, “How many of us have committed a social networking faux pas at one point in our lives?” And the site finds it disconcerting that people would need to watch their step each and every time something is posted online. The written word can easily be taken out of context; how many times has a statement of some sort been misconstrued as sarcastic — when it was meant literally? But the ultimate problem may be with such an information-gathering service’s techniques. While algorithms are probably run to dig deep into the web for social media information, the report is perfected by real people. Real people have widely divergent feelings about sexuality and aggressive acts. The website Socialtimes.com writes that “it’s hard not to feel like we’re getting a little too complacent with big brother watching us. Who determines what constitutes aggressive or discriminatory?” The site points out that since participation in a Facebook group or angry status updates could very well factor negatively in the reports, Social Intelligence employees may be able to write reports based on their own personal objections — or even the concerns or policies of the company the report is prepared for. So the onus is shifted away from employer — liabilities removed for a Google search gone wrong. And while Social Intelligence assures everyone that everything is fair in the process, will the FTC in fact be faced with a sea of objections from Americans concerned about privacy? Just another new social media uncertainty to add to the mix. And it may be a good idea to revisit MySpace and even friendster to make sure there aren’t any forgotten profiles floating about. The Philadelphia FORUM 25 Professional Development: A Key to Success Jo Ann Williams Over the years, I have learned that professional development is essential for the growth and enhancement of one’s paralegal career. Now more than ever, employers are looking to hire paralegals who posses advanced skills as clients seek to minimize costs. Advancements in technology, in particular, demand that paralegals keep abreast of the latest software tools and electronic discovery practices. The obligation is on both paralegals and attorneys to preserve evidence and mitigate risks. As we move into this new era, many paralegals and other legal professionals may resist these changes. However, they are worth embracing. Indeed, many of the available e-Discovery tools and applications permit a paralegal to more easily access large volumes of information, saving time, money, and office space. 26 The Philadelphia FORUM The Philadelphia Association of Paralegals Certainly, career workshops are available to assist a paralegal in achieving his or her professional goal of understanding this new technology. Many law firms and other companies encourage, and often subsidize, these workshops. A paralegal’s willingness to seek out these opportunities, despite the challenges that they often present, will lead to increased responsibilities and greater job satisfaction. Informed paralegals are also more likely to feel a part of the team, and attorneys will identify those individuals first to work on new cases and projects. Paralegals are often called upon to train other members of the office on new technology, adding another dimension to one’s work. It is often said that paralegals have a responsibility to develop the profession. I agree, and have learned that professional organizations can help to achieve this goal. Paralegal organizations provide programming and educational forums to advance the professional development, objectives and goals of their members. They also provide excellent networking opportunities with fellow paralegals, attorneys, and other legal professionals. Members are often exposed to leadership opportunities and are encouraged to promote public awareness of the role of paralegals within the legal profession. Now more than ever, paralegals are expected to be good communicators. And so, the opportunity to regularly share experiences with like-minded people can increase a paralegal’s confidence in his or her public speaking abilities. Identifying a mentor is also important for the development of your paralegal career. Undoubtedly, it can be Fall 2011 ■ V11.2 intimidating to ask a supervisor to recommend useful educational and training programs, or to assist in developing a career plan. However, I have learned that there are many successful and seasoned paralegals who are willing to share their experiences with paralegals who are just starting out in their careers, or those who may be looking to change course. I also encourage paralegals to create their own professional development plans in order to identify their career objectives. Without a doubt, reflecting on your career will increase self-awareness and help to organize and synthesize goals. Paralegals should think about what skills will be helpful to assist the attorneys with whom they work, and which skills are important to increase their own effectiveness and work quality. No longer can we take for granted that we will remain in one position for the length of our careers. New technology may eliminate a position or cause a position to be reinvented, and we must prepare ourselves for change. Thus, it is important to be proactive and to feel empowered to take control of your own career. Employer, colleagues, and other members of the legal community will benefit from your willingness to develop your paralegal skills. J. D. Williams is a paralegal in the Philadelphia County and active member of The Philadelphia Association of Paralegals. She currently serves as Assistant Editor of The Forum newsletter and sits on PAP’s Board of Directors. The Philadelphia FORUM 27 The Best Ways to Tweak Your Search When Google Doesn’t Give You What You Want Adam Dachis I deally, a simple Google search will give you exactly the results you need. When it doesn’t, here are the best ways to tweak your web searches to help you get relevant results. We all (or, well, most of us) love Google but it may not be the best search tool for everything. While the following information will concentrate heavily on Google, we’ll also be looking at other search engines and options that might suit you better for certain tasks. If you’re not getting the results you want from Google, in some cases another search engine may be the best fix. Creating an Effective Search Query As much as Google (and other search engines) may try, they don’t speak English or any other human language. If you ask a search engine a specific question, it’s probably not going to yield the best results. Fortunately, there are some tricks you can learn to form a really good Google query and end up with more relevant results. Don’t Use Words You Don’t Need Don’t search for full sentences or ask full questions. Search for the keywords in what you’re looking for. Google will just ignore certain words it knows are common and irrelevant, but this may not be the case with all search engines; either way, you’ll save yourself some typing time. Just leave out anything you don’t need. For example “dimensions and weight of the 2010 macbook air” works just fine as “dimensions weight 2010 macbook air.” Use the AROUND() Operator By default, Google searches for your search terms everywhere in the page and they don’t necessarily have to be near each other. This is annoying when you’re searching for something <like idol white> and you end up with an article about Billy Idol that later mentions his song White Wedding (it happens all the time, right?). Of course you can put “white teeth” in quotations and make sure that phrase shows up in the article, but then you’re restricted to that ordering of the words. Think of all the teeth whitening articles you’ll miss because of the arrangement of the words. That’s where the AROUND() operator comes in. It’ll let you search for things like teeth AROUND(2) white to make sure both words are near each other but not necessarily next to each other or in a specific order. The number you give to AROUND specifies the proximity. A lower number means the words need to be closer together and a higher number means they can be farther apart. Used by Permission, Lifehacker.com. You can contact Adam Dachis, the author of this post, at adachis@lifehacker.com. You can also follow him on Twitter and Facebook. 28 The Philadelphia FORUM The Philadelphia Association of Paralegals Eliminate Terms You Don’t Want and Force Terms You Do Want to eliminate something from your results? Use a hyphen in front of any terms you don’t want to show up. For example, defrost pipes -ehow will remove any eHow results from your search query. If you want to make sure a word appears in every result, just put a plus sign in front of it. (Thanks for the tip, simcdee!) You can search for different options by using the OR operator. For example, if you wanted a blue or black hat, you could search for hat (black OR blue). This search query will ensure you end up getting results about hats, but allow those results to vary between hats of the black or blue variety. (Thanks for the tip, wjglenn!) Search Titles Only Do you only need to search for page titles and ignore the actual text on the page? In Google you can do this by prepending your query with allintitle:. When searching on Bing or Yahoo!, you can do the same thing simple by using title:. Search for a File Maybe you’re not looking for a web page at all, but instead a specific kind of file. You can easily restrict your search to a file type by typing filetype:extension in front of your search terms. For example, if you were searching for a PowerPoint file you’d use filetype:ppt. Conduct Site-Specific Searches Sometimes you’re looking for an article you know you saw on, say, Lifehacker, but you can’t remember what it’s called. Maybe said site has, uh, a less-than-perfect search mechanism and you turn to your favorite search engine to help you find it. Adding site: in front of the site’s URL (e.g. site:lifehacker.com) will force Google, Bing, and Yahoo! to return only search results from that specific domain. For example, if you know you were looking for an article about manipulation and you know you saw it on lifehacker, you could search for site:lifehacker.com manipulate and you’ll find some relevant, Lifehacker-specific results. The more specific you can be with your query, the fewer results you’ll have to sift through. Assuming the queries you give to Google, or any search engine, are accurate to what you want this should work in your favor and help you find what you’re looking for more easily. Getting Quick, Specific Answers Most search engines will try to provide you with answers when you ask it specific questions or provide it Fall 2011 ■ V11.2 with data it can detect based on a given format. Ask Google or Bing “what time is it in Los Angeles?” and you’ll be provided with LA’s local time. If you simply ask Google “what time is it?” and your IP address is providing an approximate (but accurate enough) location, you’ll get your local time. This is just one of many types of data you can enter into Google to get answers without the need to track down a special tool in your search results. For more Google options, check out our top 10 obscure Google search tricks. While both Bing and Google can offer lots of quick results, Duck Duck Go is a search engine designed to give you quick answers without the need to even look at your search results. Here are a few examples: • Using age can give you the age of someone prominent. For example, searching for “age of Obama” will provide you with Barack Obama’s age. • Want to know how many calories are in two eggs? Search for calories in 2 eggs. In fact, calories in will yield calorie counts for basic foods. • Want to know how much something weighs? Use weight. For example, weight of an apple. • Need a random number? Type in rand plus the range. For example, rand 1 100. • Want to search Wikipedia? Just type WIkipedia and your search terms and you’ll be given an abstract from Wikipedia in addition to your search results. Here’s an example for Lifehacker. These are just a few examples of searches you can conduct with DuckDuckGo to get quick information without actually visiting another web site. Here are several more. In addition to DuckDuckGo, WolframAlpha (which DuckDuckGo utilizes to get information in certain cases) is an excellent tool for getting quick answers to specific kinds of questions. The downside is that it won’t provide you with actual search results as well, but we’ve discovered some pretty neat things you can ask it. Turn Frequent, Repetitive Searches into RSS Feeds If you search for the same thing often (e.g. yourself, maybe?), you can turn that search into an RSS feed and get notified of new results. This will prevent you from combing through results to find new additions or doing a bunch of extra work to find new results that don’t turn up so easily. Google lets you turn searches into RSS feeds using Google Alerts. Bing lets you create search result RSS feeds as well by just adding &format=rss to the end of your search’s URL. The Philadelphia FORUM 29 PARALEGALS AS MANAGERS AND ADMINISTRATORS Editor’s Note: Many senior paralegals hold positions in management, and are often placed in team leadership roles. Accordingly, this series addresses those managers and administrators amongst us. 7 Dreaded Mistakes Managers Make Avoid these managment pitfalls that will drive your employees away. I t’s not easy to be a manager. You have to be concerned with the aims and objectives of the company, as well as the needs and priorities of the people on your team, and you are expected to orchestrate it all with the grace and precision of a symphony conductor. Regardless of industry or profession, whether your team is made up of highly trained professionals or people who are flipping burgers and steaming cappuccinos, the goal remains the same: to get a team of people to work together and reach certain specific goals. As a recruiter and job search coach, I have heard thousands of stories from people who are looking for a change because they are not getting what they need from their manager or their company. These are some of the key problems and mistakes I hear over and over. 1. Failure to take responsibility. Just as the conductor is responsible for the sound of the orchestra, the manager is responsible for the production of their team. Bad managers blame problems on their employees. They point fingers and offer excuses for not creating results, saying their people aren’t doing a good enough job, or they don’t have the resources they think they need. President Truman had a sign on his desk in the White House:The Buck Stops Here. He knew he was ultimately responsible for what got done, which is the attitude that makes for real leaders. If you’re the boss, then your job is 30 The Philadelphia FORUM By: Leslie Ayres to make things happen, and if they don’t, it’s on your shoulders. 2. Forgetting we are all real human beings. I’ve worked for people who are so wrapped up in the tasks of their job that they forgot that we were all real people, with real lives, emotions and challenges. One boss I worked for never even learned the names of the people on his team and another never even said a word to a key employee when her mother died. Your people are human beings, and their job is just one part of their life. Keep your heart open and remember to make a personal connection with everyone who is on your team. Say please and thank you, and be warm and caring with your people. 3. Not defining standards and goals. People need to know exactly what you want of them, and what you will consider the mark of reaching their goals. Don’t assume that someone will just magically understand how you define success. If you have exacting ways you want things done, put them into a manual so people can refer to them easily. If you have corporate values and guidelines, put them in writing. Then people will know what you expect and what you’re committed to. Specific and measurable results are important. It’s easier for a team to pull together when they have a specific goal in mind, and they will have a much more ful- The Philadelphia Association of Paralegals filling sense of accomplishment, too, so set the goals and give feedback about progress along the way. 4. Not being committed to training. Even very experienced workers need training when they join a new company, and that need doesn’t go away. Lifelong learning and continual improvement are the mark of a strong company, and that applies to employees at every level. Employees who are up on the latest technology and industry information feel more confident and do a better job, so invest in them. Even if your budget is limited, you can still have training sessions where you ask key people to share their tips or present the newest information about your industry. 5. Only acknowledging star performers. Often managers save their praise and acknowledgment for just the top performers, but the truth is that the average workers often contribute just as much to the company’s bottom line. A culture aimed at cultivating superstars often leaves the dependable and solid average performers feeling unseen, when in the long run, they may be more profitable, because they have less turnover and bring other positive things to the team. Spread your love around and find ways to shine a light on everyone’s contribution. 6. Micromanaging and nitpicking. Some managers focus on controlling people’s behavior and actions, and forget that the ultimate goal is to pro- Fall 2011 ■ V11.2 duce results. If you watch over their shoulders and nitpick on every detail, your people will feel smothered, and then they’ll start looking for a new job. Instead, delegate the work with results in mind, and set short and long-term goals and check-in points, and then allow your people as much freedom as possible to choose how and when they get things done. 7. Not taking time to celebrate a win. Life is a series of victories, and the victories can be the most fun part of the job, so celebrate each of them. When the team closes a big sale, bring in lunch. When they break the sales record, give them each a bottle of champagne, or an unexpected afternoon off or even just a heart-felt thank-you card or high five. Celebration is a great reward and lets people know that you appreciate them and the work they do. Management is a skill that can be learned, and by following these guidelines, and learning to be someone who brings the best out in others, you can be that manager people want to work for. Leslie Ayres is The Job Search Guru. A staffing expert and executive recruiter for more than 20 years, she currently places senior executives for cutting-edge technology startups. When the dotcom crash shook the job market and many people found themselves out of work, Leslie also became a job search coach and speaker, sharing her expertise in how to get a job that fits, even in a very competitive market. Her articles can be found at www.lifegoesstrong.com. The Philadelphia FORUM 31 CLE is Just as Important for Paralegals Christine M. Flynn, PAP President WHAT IS CLE? The purpose of continuing legal education (CLE) is to maintain or strengthen knowledge and skills in a particular area. Some courses examine new areas of the law while others review basic practice and principles. As noted below, programs for continuing legal education are sponsored by a variety of groups, including bar associations, schools, law firms, paralegal associations and employers. While continuing legal education is mandatory for attorneys in most states, there is no mandatory CLE requirement for paralegals in Pennsylvania at this time. However, CLE plays a vital role in the growth of paralegals on both a personal and professional level. serve to broaden paralegals’ understanding of a particular area of law. CLE classes can also serve to strengthen and develop a particular skill set, such as legal writing or medical terminology. CLE classes are also offered to strengthen professional competence. For example, paralegals need to be aware of the ever-changing case law and rules in order to be compliant with the various courts. Finally, it is also important for paralegals to uphold the ethical standards of the legal profession. CLE programs in the area of ethics will assist paralegals in keeping apprised of ethical issues as well as direct them on how to avoid the unauthorized practice of law. WHY IS CLE IMPORTANT? The paralegal profession has evolved and paralegals are now performing at a much higher level. Even though attorneys are required to maintain CLE credits annually, there is no formal, annual requirement for Pennsylvania paralegals at this time. However, that does not mean that CLE is not just as important for paralegals in the legal field. In fact, just as it is important for attorneys to keep apprised of changes in the field and grow their legal knowledge, so too is it essential for paralegals to do the same. Attorneys rely heavily upon paralegals to know the “ins and outs” of the legal field; therefore, it is important for paralegals to have up-to-date knowledge of the various issues and laws. Continuing legal education serves a multitude of purposes with respect to the paralegal profession. While some paralegals desire to keep their knowledge updated in a specialty area, other paralegals seek to develop their skills in new areas. For example, social media has now infiltrated just about every area of legal practice. Cases are literally being decided daily in various jurisdictions (both state and federal) that have long-reaching implications, including discovery issues. Paralegals would be otherwise unaware of these changes if not for continuing legal education. As such, these type of CLE courses can WHERE TO FIND CLE? Now that we know the importance of continuing legal education in the career of paralegals, where should paralegals register for CLE classes? There are a variety of choices depending upon your situation. Here are a few general suggestions: Local Schools/Colleges. Paralegals can look “right in their back yard” for CLE classes. For example, research the local schools/colleges in your area. Oftentimes, paralegal alumni associations at the various schools will develop paralegal continuing legal education classes for their graduates. These classes may be offered at a reduced rate. Contact the director or administrator of your local paralegal program for additional information on upcoming CLE classes. Employers. Several employers offer in-house CLE courses to their employees throughout the year. Employees may find this option favorable in light of the cost effectiveness and convenience. Additionally, most of the in-house CLE programs are taught by actual employees of the company or law firm. Check with your human resources department to obtain a list of upcoming CLE programs. If your employer does not have an in-house CLE program, perhaps offer your assistance in developing one. Used with permission, ALM Publications, Legal Intelligencer, August 2011 32 The Philadelphia FORUM The Philadelphia Association of Paralegals Local Bar Associations. Several local bar associations offer a calendar of ongoing CLE programs throughout the year at a discounted rate for non-lawyers. In Pennsylvania, these CLE programs are offered at both the local/state bar associations as well as through outside organizations such as Pennsylvania Bar Institute (PBI), the continuing education branch of the Pennsylvania Bar Association. The benefits of taking classes through associations such as PBI include the availability of a wide variety of topics, as well as flexibility in time and location. Several courses are even offered via simulcast, webcast, podcast or through self-study. Paralegal Associations. Perhaps the best choice for CLE programs, however, is your local paralegal association. For example, The Philadelphia Association of Paralegals offers an annual education conference every fall. This year, the education conference is scheduled to take place on October 7, 2011 at The Bellevue in Center City. The conference will feature 16 different educational sessions as well as a luncheon and keynote speaker. Sessions are taught by practicing judges, attorneys, instructors and paralegals. Please see The Philadelphia Association of Paralegals’ Web site at www.Philaparalegals.com for additional information regarding the education conference, as well as registration. Additionally, in Pennsylvania, it should be noted that there are nine different paralegal associations with a wide variety of ongoing CLE programs. Check the Keystone Alliance of Paralegals Associations’ Web site at www.keystoneparalegals.org to locate your local paralegal association and paralegal CLE programs. The role of continuing education has evolved over time. No longer are paralegals limited to just one location or one time for classes. Instead, programs are now offered at a variety of locations, times and methods. Thus, there is no excuse for paralegals not to take advantage of continuing education programs in their area. Paralegals need to be aware that their education does not necessarily cease upon graduation from a paralegal program. Paralegals should always be on the lookout for opportunities to development and/or maintain their proficiency as well as continue to learn of current legal trends and changes. This can only serve to benefit the paralegal as well as the attorney/firm. Paralegals Dealing With Stress - Cause for Crazymaking? Jamie Collins D o you have a reservation made for “Crazy Paralegal - Party of One?” Do you ever find yourself completely overwhelmed by the daunting multitude of tasks you need to accomplish within a short span of time? Ever find yourself wondering how in the world it is even possible to get it all done? Welcome to paralegal world. I currently find myself on the verge of three first choice jury trials in the same month and in all honesty, I find myself wondering the same thing. Next time you find yourself sinking into the dark abyss of stress, use these tips to help navigate your way back to the light. Buckle down. Step one is to fully commit yourself to the project. This may take a matter of minutes, hours or even days. If it is a highly complicated project, it may even take you a few weeks. The key is to commit fully and unconditionally to the project. Think of it as a marriage ceremony uniting person to project, for better or worse, minus the cake and flowers. You must take full ownership in order to begin your reign as the ultimate taskmaster. Perform an analytical assessment. For repetitive projects, this will be easy. For less familiar projects, you may need to put your analytical skills to good use. Determine what needs to be done, the order in which it should be completed, the best way to accomplish each aspect or component, and which staff members or vendors, if any, you will utilize to complete the project from start to finish. Create a list, chart table or outline to track your progress. Don’t lose sight of your destination, but put it on the back burner of your mind for now. Once your analysis is complete and you have developed a clear and focused strategy, it’s time to move on. Turn off the negative voices in your head. Each of us has a little voice, which perpetuates either positive or negative feedback from within. You may find yourself working on a particular project and typing at your desk — when all of a sudden, the little voice creeps in stating “I can’t possibly get this done,” “This is not even possible,” “I can’t do this,” “I really need to work on x.” Silence all negative feedback. Stifle it. It serves no purpose and has no place in your endeavors. Negative thoughts will only serve as rough terrain in your climb to progress. When you feel this voice creep into your head, replace it with affirmative phrases such as: “I can get this done” or “I will get this done.” You may literally need to say one of these catch phrases to yourself three to five times in a row before the negative thoughts will dissipate. Just try it! It really does work. Be diligent and industrious. Keep in mind that a billion small tasks or a complicated project will not be accomplished any more quickly than time will realistically allow. If you think too much about the big picture, it can make you feel overwhelmed, so focus only on one particular task at a time. If you are working on a thirtystep project, focus on step one, then step two. While seemingly logical, this is precisely when you need to refer back to the tip above. You cannot get to where you are going if you do not stay on course. As author Robert Frost so eloquently stated: “The best way out is always through.” Knock down tasks one by one and you will make it to the end goal. If you are truly embarking on an utterly impossible project, then you will accomplish all that is humanly possible within the time allotted. You are a paralegal - not a miracle worker, although the terms are often interchange- Reprinted with permission, Slate, March 2011, by Annie Lowrey, Posted Thursday, May 26, 2011, at 5:57 PM ET 34 The Philadelphia FORUM The Philadelphia Association of Paralegals able. Anyone who has followed a high caliber paralegal around for a day would quickly come to this realization. Strive valiantly to do your absolute best in spite of any pre-conceived notions regarding the project. Paralegals do not surrender; they go down in a blaze of glory. If someone offers you help, take it. One of the biggest mistakes is to turn away help. I get it. You are so overwhelmed and think it would take longer to explain a task than to “just” do it yourself. However, when you have entered the paralegal pressure cooker, this is not true! If there is a task you could delegate with 5 minutes of instruction that would save you 30 minutes of real time, it is a worthwhile trade off. Be sure to realistically assess what you can delegate and delegate it! When a kind coworker approaches you — do not coil like a cobra ready to strike upon approach. Find something to give this kindhearted, generous Good Samaritan…unless you find overwhelming pressure and self-condemnation refreshing. If you do this, you will feel some relief. A little help and support goes a long way. When in need of encouragement – look to the past. If it is possible, you will get it done. You always have. Think back to a time when you felt equally as crazy, overloaded and overwhelmed and realize that you fully executed on that task, just as you will this one. Revisiting your past accomplishments will help to instill personal confidence. If this is the first placard to be hung on your paralegal wall of fame: remain focused. You can do it! Think of it as your first real opportunity to seize greatness. Step away from the desk. I repeat: Step away from the desk. Take a brief respite. Go to the restroom, grab a drink, grab a snack, chat briefly with a co-worker or catch some fresh air. You will return with more clarity and focus and will be a more productive paralegal because of it. Conducting a typing/sorting/reading marathon at your desk is no different than attempting to take a 10-15 hour road trip without pulling over to take a bathroom break. Take a brief recess from the madness! I promise you — that pile of work will still be there when you return. You can count on it. In the event some catastrophic event should befall you during your mental respite — rest assured your attorneys will gladly provide you with a bedside laptop and a lovely array of banker’s boxes to keep you occupied. Do not do a “roll out” and come to work. I know you’re tired and getting “ready” for work will take a toll on you. It’s so much easier to go from your bed to your car with minimal effort. Too bad! Put at least a halfhearted effort into the looks department. The only thing Fall 2011 ■ V11.2 worse than having a bad day is looking a “hot mess” while doing it. It will only help solidify your title as the queen or king of darkness and secure your reign as the omnipotent ruler of the damned. If you look good — at least you’ll have one thing going for you. If the dark clouds should happen to part, you’ll be ready to enter the land of flowing fields, butterflies and happiness. Okay, in reality, you may be ready to hit the Mexican cantina down the road for a margarita after work, but either way you will look moderately appealing. Not a bad thing. Who knows, you may even get a compliment to lift your spirits. No roll outs. We’re all watching you… Acknowledge that today may suck and rise to the occasion. Granted, this may not sound too pleasant, but it is a reality. You must acknowledge that today may suck. Not every day is going to be a holiday and not every meal is going to be a picnic. There are always going to be bad days and bad projects. It’s a part of life. All you can do in this situation is cling strongly to your sense of self and general happiness and remember - today may suck, but you can overcome it. You will. You simply need to accept your perilous circumstances at face value and continue to move toward the goal. Think positive. It is merely a challenge; and one you will overcome. When a great level of stress exists, an opportunity for greatness also exists. Will you allow this one stressful event to steer you off course or will you put your fortitude to the test? It’s your choice. The land of stress is a true breeding ground for failure or greatness. The paralegal that works valiantly under pressure and makes it to the end goal with grace and confidence will emerge as a true gladiator (perhaps a crazy one, but a gladiator nevertheless). Attorneys do take notice of the savvy paralegals around them who consistently adhere to the gold standard. They take mental notes. They know exactly who they would prefer to accompany them into battle. Will you make that list? When a great level of stress exists, an opportunity for greatness also exists. View stressful events as opportunities. Mentally prepare yourself. Be a gladiator! If all else fails, make that reservation for “Crazy Paralegal – Party of Two” and I’ll join you! If you enjoyed this article, please be sure to follow Jamie’s litigation column - KNOW Business - featured in KNOW: The Magazine for Paralegals and watch for her future guest blogs on The Estrin Report. You can find Jamie on LinkedIn or send your comments to her directly at: jamietheparalegal@yahoo.com. Need a mentor? E-mail away! Used with Permission. The Philadelphia FORUM 35 NETWORKING: Your Lifeline in Tough Times Helen M. Howlett N etworking is more important than ever in today’s economic climate. Whether you are currently employed and looking to enhance your value or are looking for a new position, having connections to turn to can be your lifeline. Despite the technological advances in our modern age, many jobs are still found through interpersonal connections. So if you’re looking for employment, expanding your network enables you to hear about word-of-mouth job openings that might not otherwise be publicized. Additionally, if you have a personal recommendation from someone who already works at your chosen firm, this greatly increases your chances of being interviewed and subsequently hired. For those already employed, your network is an invaluable resource for learning and for problem-solving. For instance, I recently needed help with a legal software application and, through my contacts, was able to sit-in on a class being taught on the very program I needed help with. The very next day, I was able to put what I learned to good use. Of course, one must always maintain confidentiality but for general assistance as noted above, reaching out to your network really helps. So, how does one go about networking? There are so many ways to connect, both in-person and online. Below are some examples to help you get started. Don’t limit yourself to one type or another — be sure to implement all types of strategies. One of the best ways to network is to join professional organizations such as the Philadelphia Association of Paralegals (“PAP”). PAP is open to membership for paralegals, students, schools and law firms and other organizations and offers a discounted membership for paralegal students. PAP also has committees you can serve on and volunteer with. PAP and its committees sponsor many events that are perfect for networking. Additionally, membership with PAP automatically affiliates you with such esteemed organizations as the National Federation of Paralegal Associations and the Keystone Alliance of Paralegal Associations. You can therefore make connections with paralegals outside of our immediate area. Another option is to join your school’s paralegal and/or alumni organizations. Go to their events and network there. Some gatherings are profession-specific but some are just for fun. Either way, it’s another opportunity to expand your horizons. Reprinted by permission from ALS, Legal Intelligencer, 2011 36 The Philadelphia FORUM The Philadelphia Association of Paralegals Network online. Spend at least 15 minutes per day on LinkedIn, either updating your profile, making connections or requesting recommendations. Be sure to do this on your own time, particularly if you are seeking new employment. Completing your LinkedIn profile can be intimidating; but if you do a little bit each day, your profile will be complete before you know it and you’ll have a whole slew of connections. Check out paralegal blogs and follow legal-related Tweets. Do pro bono work either through PAP’s pro bono committee, with your firm or on your own. Not only will you be making a significant contribution to society, you will gain skills and self-confidence that current and prospective employers find desirable. Additionally, doing pro bono work may help you focus your career goals in a specific area. For instance, you’ve concentrated on criminal defense but find yourself drawn through your pro bono work to consumer protection. You’ll then have the contacts and the experience to make a transition. Volunteer in your community. Again, you’ll be making a contribution and it’s a great way to meet people. Volunteering always helps you maintain a positive, upbeat outlook which employers always value. As my colleague, Judy Stouffer, suggested in her article last month, don’t underestimate the value of per- Fall 2011 ■ V11.2 sonal contact. For instance, informational interviews with those in your chosen field will help you find out what this career actually entails from a hands-on perspective. If you are already employed, you can increase your knowledge base. For those seeking employment, always, always have your resume up-to-date and easily accessible (electronically and hard copy). Never leave home without your business cards. Don’t have any? Go right now and get them. They are readily available, either online or at an office supply store, and are not very expensive. No matter how the economy fluctuates, following these steps and building connections will give you an edge whether you’re gainfully employed or hoping to be so soon. I look forward to seeing you at a networking event in the future. Until then, have those business cards handy. Helen M. Howlett is a paralegal at Reed Smith LLP, specializing in commercial litigation. She sits on the board of the Philadelphia Association of Paralegals is an active member of its Professional Development Committee. Additionally, she serves on the Advisory Board for the paralegal program at Community College of Philadelphia and is a past recipient of their Alumni Award. The Philadelphia FORUM 37 Confidence Determined to Succeed Janet Jackson A s I have been honored to continue writing articles for The Philadelphia Forum, I hope you were able to enjoy reading my first article “Courage for the Discouraged” in the Student Corner section in our summer issue. My goal is to touch hearts and help others continue in their daily struggle as we are not alone. I received my paralegal certificate from Prism Career Institute where I remained a straight A student with a 96% grade point average. As I venture to walk through the doors of employment, it feels like I am sliding down and swirling into the bottomless whirlpool of unemployment. My dialogue is “Real Talk” as my journey continues to present challenges which trigger adjustments to my goals. Even though I have received my paralegal certificate, most positions require that you possess usually 3-5 years previous experience or an Associate or Bachelor’s Degree. As I previously mentioned, a possible opportunity at the District Attorney’s office also requires a Bachelor’s Degree. Also, we know that timing in life is everything, and unfortunately, I was not able to take advantage of the Internship program as the summer session was filled. I have had to redirect my education goals to achieve my Associate Degree in Paralegal Studies. I discovered it is necessary to demonstrate not only courage but it must be combined with confidence. Confidence is an integral part of our blueprint for success. When we think of the definition of confidence, the string of words that formulate in our minds should be “trustworthiness,” “belief in oneself and one’s powers or abilities.” As we think of a favorite song we would sing, we start humming the tune and then we begin to sing the words of the song as it bellows from the radio or the CD. 38 The Philadelphia FORUM Despite the sounds of our vocal cords we sing that song with confidence. We must produce this same level of confidence in seeking employment or attending school in the legal field. We can also indulge in reading books as one was recommend to me entitled “A Piece of Cake” by Cupcake Brown. This book discusses that regardless of the author’s tribulations, she still was able to triumph in the legal world. I feel this book demonstrates how displaying the appropriate confidence can bring success. Confidence is like a two headed sword, one part is internal and the other part is external. Much of our confidence is inside of our heads knowing who you are, understanding your strengths, thinking positively about what you do and the situation you are in. We have to sell ourselves. The Philadelphia Association of Paralegals At the Philadelphia Association of Paralegals luncheon in July, our guest speaker was Elaine Bianculli of the law office of Fine, Kaplan and Black, R.P.C. She discussed “How to Look Better in Five Minutes.” Honestly, those at my table could not fully appreciate why this would be a topic at our luncheon. A first-time male attendee mentioned how he was surprised at the topic being discussed as he was expecting someone like a judge to be speaking. I, too, did not fully appreciate the importance of the topic at the time. Then, as I was writing this article a light bulb turned on. Since we can all relate to how we feel when our hair is not groomed properly, it effects how we present ourselves to others. So, how we look externally affects the level of confidence we have internally. Now the correlation is crystal clear and I can now see why this was a very important theme. I believe the courtroom setting captures the essence of confidence we need to express on a daily basis. When I attended Prism, we took class trips to various courts and the Criminal Justice Center was my favorite. First, seeing the court room setting “live“ was so intriguing to me as I am totally a Law & Order: Special Victims Unit buff. I was totally engrossed in watching the criminal cases. This environment has numerous people handling Fall 2011 ■ V11.2 various roles. The positions in a courtroom are comprised of the judge, prosecutor, attorneys, stenographer, security, clerk and jury. Each person demonstrates confidence in fulfilling their role with detail. As the prosecutor demonstrates his skills in presenting the facts of the case to convict the defendant, the defense attorney’s present their case to show the defendant is innocent. Each side must display incredible confidence that their presentation of their case and the evidence will bring their desired verdict. This is the level of confidence we need to nurture with our attorneys. When given an assignment, we want our attorneys to feel confident that they will receive our finest work. Whether we are researching on Westlaw, creating a spreadsheet, typing a pleading or contacting a client, we want them to feel confident that we will be detailed, accurate and have current information. Stay tuned for my next installment as I continue to bring insight from my Bird’s Eye View of my world. Believe me when I say that courage & confidence are excellent tools that will help us become and remain successful in the legal field. As I continue to apply these characteristics in my life, I look forward to sharing my experience as I venture out to become gainfully employment. The Philadelphia FORUM 39 P.O. Box 59198, Philadelphia, PA 19102-9198 Telephone: (215) 255-8405 Website: www.Philaparalegals.com Email: PhilaParalegals@verizon.net BOARD OF DIRECTORS President Christine Flynn (215) 299-4387 cflynn@swartzcampbell.com 1st Vice President Maryanne Ebner (215) 241-8831 mebner@lawsgr.com 2nd Vice President Tausha Major (856) 524-3540 taushamjor@yahoo.com Secretary Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Assistant Secretary Judy Stouffer, RP (215) 790-8800 jstouffer@bernerklaw.com Treasurer Karen Daemer, Pa.C.P. (215) 972-7848 Kdaemer@saul.com Board Member Diana Cook, RP (215) 656-3359 diana.cook@dlapiper.com Board Member Sharon A. Denofa, RP (215) 751-9192 sdenofa@lucascavalier.com Board Member Helen Howlett (215) 851-8237 HHowlett@ReedSmith.com Board Member Vivian Luckiewcz, RP, Pa.C.P. (215) 732-8232 vluckiewicz@gmail.com Board Member Jo-Ann Williams (267) 299-7908 joann_williams@ca3.uscourts.gov Board Member Rebecca Young, Pa.C.P. ryoungparalegal@gmail.com Board Advisor Lyndora Patterson Tiller (215) 241-3556 lyndora.patterson@ibx.com COMMITTEE AND SECTIONS Education Lyndora Patterson Tiller (215) 241-3556 lyndora.patterson@ibx.com Employee Benefits Open For New Chairperson(s) Environmental Judy Stouffer, RP (215) 790-8800 jstouffer@bernerklaw.com Estates and Trusts Debra DiCicco (215) 851-8100 ddicico@reedsmith.com Family Law Shannon Braun (215) 751-2515 sbraun@schnader.com Terri Enright (215) 665-3252 terri.enright@obermayer.com Financial Reorganization Open For New Chairperson(s) Immigration Rebecca Young, Pa.C.P. ryoungparalegal@gmail.com Intellectual Property Kathy Merlino (215) 665-4697 mmerlino@cozen.com Litigation Christine Flynn (215) 299-4387 cflynn@swartzcampbell.com Health Care Issues Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Keystone Alliance Christine Flynn (215) 299-4387 cflynn@swartzcampbell.com Vivian Luckiewcz, RP, Pa.C.P. (215) 732-8232 vluckiewicz@gmail.com Member Services Sharon A. DeNofa, RP (215) 751-9192 sdenofa@lucascavalier.com Newsletter Maryanne Ebner (215) 241-8831 mebner@lawsgr.com NFPA Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Maryanne Ebner (215) 241-8831 mebner@lawsgr.com NFPA Region IV Director Valerie Dolan, RP (215) 875-4657 VDolan@hangley.com PACE-PCCE Certification Ambassador Vivian Luckiewcz, RP, Pa.C.P. (215) 732-8232 vluckiewicz@gmail.com Pro-Bono/Community Service Judith Bardsley judybardsley2006@yahoo.com Professional Development Tausha Major (856) 524-3540 taushamajor@yahoo.com Programs Rebecca Young, Pa.C.P. ryoungparalegal@gmail.com Elaine Sachs (215) 665-6820 elaine.sachs@gmail.com Public Relations/Marketing Kirsten G. Fullerton (215) 979-3871 kfullerton@mccarter.com Technology Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Babette Pace babette.pace@gmail.com Job Bank Kirsten G. Fullerton (215) 979-3871 kfullerton@mccarter.com Web site Coordinator Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Legal Intelligencer Coordinator Christine Flynn (215) 299-4387 cflynn@swartzcampbell.com Legalman Project Coordinator Kimberly Walker, RP (215) 875-4657 kwalker@bm.net Cover 4 Ad to be placed by Document Technologies
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