COMMERCE BUSINESS INFRASTRUCTURE Simplify the complexities of doing business globally Running a global ecommerce operation is complicated. In addition to the normal online commerce challenges—designing a storefront, creating a commerce platform, merchandising and marketing, order management and fulfillment, customer service and the P&L—you must manage the complexities that come with selling your products in countries around the world. COMMERCE BUSINESS INFRASTRUCTURE Digital River provides the expertise, services and technology solutions necessary to manage the complete business infrastructure within your global commerce business: local banking relationships, taxes, fraud, security, and compliance with local laws and regulations. MERCHANT & SELLER OF RECORD Merchant & Seller of Record Our Commerce Business Infrastructure (CBI) offerings start with Digital River acting as Merchant of Record (MOR) and Seller of Record (SOR). When we act as MOR on your behalf, we are held liable by the financial institution that processes the end consumer’s credit and debit card payments. As the SOR, clients sell their products to us for resale—we process orders on their behalf, collect and remit order payments, sales tax, process foreign exchange, and simplify the end-to-end accounting process. Local Entities Digital River has an established presence in many countries, giving you access to extensive knowledge of local customs and regulations. With more than 1,300 experts across five continents, we can anticipate challenges and provide solutions that enable you to succeed while focusing on the growth of your business. Tax Collections & Filing Tax laws vary widely around the world and the ability to quickly and accurately calculate and collect taxes is critical. Our expertise in global tax laws ensures your business will be current, compliant and shielded from risk. If you were to take on these tasks yourself, they would cost you an estimated $125,000 your first year for set up, annual license and new hires.* LOCAL ENTITIES TAX COLLECTION & FILING LEGAL COMPLIANCE RISK MANAGEMENT FOREIGN EXHANGE digitalriver.com Legal Compliance Our extensive experience with compliance and fraud protection ranges from local government compliance to global data security. Our experts actively monitor transactions and flag potential fraud, shielding you and your business from risk and potential legal action. To maintain PCI-compliance, an IT system and personnel, and arm yourself against potential disaster and third-party audits on your own would cost you an estimated $375,000 each year.* Risk Management Our experts actively monitor transactions and flag potential fraudulent transactions. Through our Transaction Defender™ fraud prevention system, we not only provide the tools you need to identify and prevent fraud, we manage them for you. Our combination of a flexible screening engine, analytics, process controls and experience help you accept more legitimate orders and minimize payment risk. These services can save you an estimated $134,000 in annual prevention software, fraud transactions fees, chargebacks and penalties, and MRS annuals.* Foreign Exchange Digital River's foreign exchange services can help you increase online sales, minimize the risks involved in selling to foreign markets and simplify your back-office management and accounting, including reconciliation of all money collected. We help protect your revenue from variations in foreign exchange rates and adjust for conversion fluctuations so you always get your published price. You would need bank accounts all over the world and a team of people devoted to handling these foreign exchange transactions to get the same results. Digital River Offers Lower Total Cost of Ownership Choosing a multi-vendor solution is often costly. The financial and operational costs of managing numerous contracts and vendors; the legal and product resources you need to scout, interpret and develop requirements for regulatory compliance; and set-up fees all add up quickly. You must also take into consideration the implications of new integrations and untested scenarios, and the amount of liability you would be responsible for. Digital River’s Commerce Business Infrastructure is a core differentiator in the marketplace. Our one-contract, one-partner solution empowers you to sell your products in 243 countries, helps remove barriers of entry into challenging global markets and protects you from risk, while providing significantly stronger economics. Multiple Vendors Digital River CBI Value $1.3M $975K** Includes $100k in setup fees • 5 Contracts and Vendors • 1 Contract, 1 Partner • New Integrations • Tightly Integrated Solution • Untested Scenarios • Client Assumes 100% of Liability and Risk • Proven Track Record • DR Assumes Risk • Live in 90 Days Significantly stronger economics, reduced risk and streamlined process when you partner with Digital River. ** Calculation based on $25M annual revenue in North America and market rates for five third-party solutions. About Digital River, Inc. Digital River, the revenue growth experts in global cloud commerce, helps companies of all sizes build and manage their online businesses, maximize online revenue, reduce costs and minimize risk. Founded in 1994, the company is headquartered in Minneapolis, with offices across the United States, Asia and Europe. Contact us today to learn more about how we can help expand your global business. E: info@digitalriver.com US: +1 800 598 7450 UK: +44 (0) 845 603 5070 APAC: + 866 2 8173 1711 *Calculation based on $25M annual revenue in North America using market rates for these third-party solutions. W: digitalriver.com/contact-us digitalriver.com © 2015 Digital River, Inc.
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