1. technology and computing

Train . Validate . Succeed .
O r g a n i z a t i o n
Technology-enabled Solutions for
Skills & Workforce Development
Integrea provides workforce solutions through integration of innovative and proven
technologies in a single “Global Platform” for the online delivery of state of the art
skills training and assessments worldwide.
We and our partners Ascentify collaborate with regional enterprises to serve the
training and assessment needs of corporations, educational organizations and
government entities.
The Global Platform
Maximum Efficiency. Fastest Positive Results. Highest Cost Effectiveness .
Our software platform has been specifically designed to support a wide variety of job-skills
training including language & communication training along with online testing, comprehensive analytics and reporting. We are hosted on the global Amazon Cloud.
All training content is delivered on our platform in form of Software as a Service (SaaS) . The
system is highly configurable enabling our partners and customers to customize their own
training and assessment content. Training content is easily uploaded to the system and can
be delivered via the Internet, taking advantage of ubiquitous distribution and immediate feedback. Continuous interactive feed back is made available at both the Program Sponsor and
Learner interfaces.
Our skills assessment programs provide the most innovative multi-media technologies and
deliver immediate and automatic scores. Comprehensive reports are available at the individual, class and enterprise levels.
E-mail:
info@integrea.com
Tel: 801.232.2915
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We provide the most cost-effective high performance solutions by implementing innovative
technologies, centralized platform architecture and hosting coupled with the relevant pedagogical methodologies for content creation and delivery.
Your Advantages
No upfront investment in technology
Management software for individuals,
classrooms & full enterprises
No ongoing maintenance costs
Real-time feedback for all training
No support costs for the Platform
Immediate scoring on assessments
No costs for centrally updated technologies
Robust reporting and analytics
No integration costs for modules you need
Leading global organizations leverage the eSuite, a comprehensive workforce development platform, to improve employee job skills while at the same time enhancing their English fluency.
We enable client organizations to integrate training with language learning along with tailored assessments in
a single award winning platform. Measurable organizational costs savings, tangible employee productivity
improvements, and improved customer service levels are achieved.
IBM GPS/Concentrix
trained over 30,000
agents in 3 years.
WIPRO trained over
3000 employees in
its first quarter
Cognizant deployed
pan-India and
Philippines in 20 days.
Accenture ASTD Award
leveraging
Ascentify
Learning Benefits
Unlike generic language solutions that offer the same basic program to all users, this system provides an individualized experience promoting targeted skills enhancement where it’s needed most. It reinforces
blended-learning, and it supports multiple learning styles: Visual, Auditory, Oral. Communication improveJob Skills
• Contextual feedback to reinforce learning objectives
• Scenarios to model interactions – improve comprehension & judgment
• Assessments to test domain knowledge
Real-time, personalized, feedback and
enterprise reporting on all the learning
elements.
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Language Learning
• Immediate pronunciation feedback using industry-leading, real-time
speech recognition
• Retention & pronunciation
• Retention & keyboarding
• Grammar
• Comprehension (Reading, Listening, Situational)
• Personal glossary of words & sounds to improve with con text sensitive
tutorials
• Voice playback for pronunciation comparison
The eSuite
Comprehensive Assessments
Configurable
 Test fluency, retention, keyboarding, grammar, &

comprehension
Customize per business requirements
Scalable
 Screen, hire, & QA test
 Single solution to capture an employee’s progress
throughout employment
Predictive
 Correlated to CEFR
 Benchmark that can be correlated to internal
standards.
Robust Enterprise Reporting
Executives and trainers are a click away from the insight
they need to make smart business decisions with robust
reporting that gives administrators immediate access to
real time data across the enterprise.
Administrators can monitor candidate usage by drillingdown from the class to individual level or generate reports
at the regional level for benchmarking performance.
With the flexibility to customize data fields, summarizing
and sharing data is fast and easy.
Personal Dashboards
Actionable Analytics
User feedback is scalable and personalized. Personal
Dashboards are available that provide progress and
performance feedback.
Language skills enhancement is available providing
personal glossaries of words and sounds to improve
along with tutorials that guide an individual through
difficult pronunciation areas.
Scenario feedback is provided for all scenario training units enabling the user to practice a scenario as
many times as required in order to a c h i e v e fluent
communication.
Email: info@integrea.com Tel: 801.232.2915
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Configurable Assessment Report (User Detail)
For Call Centers
Immediately Available Program Content on the Global Platform
The eSuite solution enables a comprehensive approach to running a Call Center – from on-boarding new recruits to
On-the-job Training and monitoring and managing results. Using the platform’s innovative capabilities, organizations
can implement training programs that improve employee’s language and communication skills in the context of real
business situations.
The out-of-the box Call Center Training and Assessment eSuite™ from Ascentify provides leading edge methodology
and content and are being used by prominent corporations such as IBM, WIPRO, Cognizant and Accenture worldwide
with the following results:
Onboarding New Recruits
The eSuite solution is configurable enabling you to utilize your own training and assessment
content to create authentic multipurpose training and testing activities. From a language
learning perspective, other solutions teach the learner the basics in terms of language and
communications. Using this approach significantly improves those skills by enabling you to
improve comprehension and judgement as well.
All-inclusive Training
The program’s scenario capability enables organizations to easily model real life scenarios.
All multi-media elements are supported to create a scenario, listening to a real call recording, reading a passage, or watching a video. Multiple choice responses can be visible for selection or the answers can be hidden with just the audio available so that the learner can use
speech recognition to say the response. Answers could also have corrective feedback to reinforce the learning objective and are weighted in order to calculate the final scenario score.
Ongoing Feedback & Analytics
The program benefits from continuous user feedback which is personalized and scalable.
Personal Dashboards are available that provide progress and performance feedback. Language skills enhancement is made possible through personal glossary of words and sounds
along with tutorials that guide an individual through difficult pronunciation areas. Scenario
feedback is provided for all scenario training units enabling the user to practice a scenario as
many times as required in order to perfect a call flow.
Improved Customer Service Metrics
The Global Platform enables employees to build English fluency within the context of what’s
required for work. Using the scenario capability employees can improve comprehension and
ultimately judgment resulting in improvements in first-call resolution, Customer Satisfaction
(CSAT) and a reduction in call-handling times. The out-of-the box Language Assessments are
correlated with the Common European Framework (CEFR) for English language assessment,
providing value in benchmarking achievement of individuals against globally accepted
standards.
Email: info@integrea.com Tel: 801.232.2915
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