Intelico: 47 158 184 957 Call: 1300 786 004 Email: contact@intelico.com.au Web: www.intelico.com.au Critical Information Summary InteliLand Starter Plan The Starter Plan is a post-paid landline plan offered on a Six month contract. The plan includes your line rental with low rates for local, national and mobile calls. Information About The Service Things to note In most cases your connection will be free, however there may be a charge if a technician needs to visit your premises. If connection fees apply Intelico will notify you of these charges prior to processing your connection. Minimum Term 6month contract. The Starter Plan gives you the following inclusions per month: Landline rental. Inclusions & Exclusions All calls will be charged at the rates below. Information About Pricing Minimum Monthly Charge Early Termination Charge Monthly Call Allowance $35.95 ex GST per month. $99. N/A. These are the charges that apply when you use your Intelico service. Charges apply for usage that is not included as a monthly allowance. Any charges will be applied in addition to your Minimum Monthly Charge on your bill. Rates mentioned are Exclusive of GST. Standard Costs Local Call 20c Per Call National Call Calls to Mobiles 13c per min + 30c connection fee 32c per min + 30c connection fee 13/1300 38c per call 019 numbers 38c per call Landline Originated SMS 28c per connection A standard 2 minute local call will cost 20c. A standard 2 minute national call will cost 56c. A 2 minute call to an Australian mobile will cost 94c. International Calling Total Minimum Plan Cost Your Monthly Call Allowance (where applicable) does not include international calls. If you call overseas using your Intelico service, our Standard International Charges apply. A full table of these charges is available at our website www.intelico.com.au or by calling Customer Service on 1300 786 004. The Total Minimum Plan Cost over the period of your contract is $215.70 ex GST. The following fees are charged in addition to your Minimum Monthly Charge (where applicable): Other Fees • • • Paper Bill $3.00 ex GST – this fee is waived if eBill is activated. Payment processing fee of $3.75 ex GST applies- this fee is waived if Direct Debit is activated. Late Payment $17.27 ex GST. This is a summary only, the full legal terms are available at www.intelico.com.au Page 1 of 2 Intelico: 47 158 184 957 Call: 1300 786 004 Email: contact@intelico.com.au Web: www.intelico.com.au Other Information Usage Information To view your usage information please visit www.intelico.com.au to register your account or log in, alternatively you can call us on 1300 786 004 Contact Us If you have any questions or comments regarding your service or bill, or you need technical assistance please call us on 1300 786 004 or visit www.intelico.com.au and request a call back. Complaints & Comments Terms & Conditions If you have an issue with your Intelico service, our Complaints Process can be found at www.intelico.com.au, or alternatively you may wish to contact the Telecommunications Industry Ombudsman (TIO) on 1800 062 058 or at www.tio.com.au. All prices are exclusive of GST unless otherwise stated. Timed calls will be billed in 30 second increments. Fair Use Policy applies. Excessive use is deemed be more than 500 local calls or 1000 minutes of national calls or 1000 minutes of calls to national mobiles per month. Refer to our website for full rates, terms and conditions. Page 2 of 2 This is a summary only, the full legal terms are available at www.intelico.com.au
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