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JOB DESCRIPTION
Job Title
This JD
was last updated on
MANAGER GLOBAL OUTREACH TOOLS
25th March 2015
Job Purpose
To assist in the development of Save the Dream’s initiatives and management of tools in the field
of global outreach and dialogue, with a main focus on communications and awareness activities.
Organisational Relationships
Direct Supervisor:
Head of Global Outreach
Responsible for:
None
Authorities
Authorised to take decisions within the scope of responsibilities to assist in the successful and
smooth implementation of Save the Dream activities and management of tools in the field of
global outreach.
Responsibilities
 Assist Director of Global Outreach in ongoing implementation of activities and projects
 Maintain and manage Save the Dream website and appropriate social media tools
 Oversee video productions and production of related communications materials
 Preparation of relevant information/documentation for Save the Dream information/
communication tools and materials
 Liaise with existing partners and receive updates on project progress
 Develop and manage the Save the Dream Awards Programme
 Assist in the management of Save the Dream testimonials and panels
 Monitor stakeholder activity and industry news to identify possible new opportunities
in the fields of global outreach and awareness
 Identify potential partners in the fields of global outreached and awareness aligned
with Save the Dream vision
ICSS-QMS-FM-022 / Rev 1.002 / Dated 01st July 2014
International Centre for Sport Security (ICSS) PO Box 64163, Doha, Qatar, Phone: +974 4430 8000 Email: info@theicss.org
Page 1 of 3
JOB DESCRIPTION
 Perform other duties or activities as required by the supervisor as appropriate
Process Involvement
 Manage daily operations of Save the Dream as related to communications and
awareness raising, including website and social media
 Contribute to the development of strategic documents in the field of global outreach
 Contribute to the identification of new initiatives, projects and partners in the field of
global outreach
 Contribute to the preparation and management of Save the Dream events
 Preparation of relevant documents, correspondence, presentations and other
materials as required
Key Performance Indicators
Qualitative:
Process Indicator
Target
Reference Document
Level of Task’s achievement
98%
Quality of output
Quality and accuracy of the
96%
Documents available in the
documents provided
system
Outreach of relevant initiatives
90%
at highest level
Project Documents and
Progress Reports
Partner’s Satisfaction
100%
Feedback received (Customer
Feedback Form(ICSS-QMS-FM021)
Quantitative:
Process Indicator
Target
Number of Accomplished
Reference Document
100%
Deadlines
90%
Social media analytics and insights,
Tasks (within the due time)
Documented media reach
and exposure
no. of visits and no. of followers
Website management
100%
Website content and analytics
Documents recorded in the
100%
Website, ICSS Intranet system
relevant ICSS’ system
ICSS-QMS-FM-022 / Rev 1.002 / Dated 01st July 2014
International Centre for Sport Security (ICSS) PO Box 64163, Doha, Qatar, Phone: +974 4430 8000 Email: info@theicss.org
Page 2 of 3
JOB DESCRIPTION
Education & Experience
Educational Qualification:
Master’s Degree/ Post Graduate Studies in international relations/ international law/ intercultural
communications/ political sciences or any other relevant field preferred.
Number of Years of Experience:
A minimum of 5 years’ experience in outreach projects and/or public relations, and in the
management of relevant communication tools in a multicultural environment. Media
experience or journalism desirable. Previous experience in programmes addressed to youth
would be an asset.
Specialized Training Required (if any):
N/A
Languages:
English (native speaker) and a second language required. Knowledge of a third language is an
asset.
Soft Skill Requirements:
Excellent public relations, communication and writing skills. Ability to work and relate with people
from different backgrounds and cultures. Good management and organisational skills.
IT Skill Requirements:
Proficiency in MS Office applications. Familiarity in managing and updating websites, managing
social media, using intranet systems and other information sharing tools. Capacity to work with
popular software including Adobe suite. Basic knowledge of HTML would be an advantage.
Note: This Job Description has to be discussed with the relevant employee and he should be made aware
of his authorities, responsibilities, role in support of company’s quality objectives and the competency
requirements of this position, along with any deficiencies that exist currently and the company’s plan to
train the employee to overcome these deficiencies. An uncontrolled copy of the relevant job descriptions
can be distributed to the employee and any changes or modifications made should be communicated to
him.
ICSS-QMS-FM-022 / Rev 1.002 / Dated 01st July 2014
International Centre for Sport Security (ICSS) PO Box 64163, Doha, Qatar, Phone: +974 4430 8000 Email: info@theicss.org
Page 3 of 3
ICSS Procedures
Document Change Request: ICSS-QMS-FM-002-DocumentChangeRequest-166
DOCUMENT CHANGE REQUEST
Part 1: Document Change Request Information
Change Request No:
ICSS­QMS­FM­002­DocumentChangeRequest­166
Date:
26­Mar­15
Attachment:
Manager Global Outreach Tools­Save the Dream­25­03­15_FTU.docx
Part 2: Employee Information
Employee No: 2101
Employee Name:
Nidhi Eipe
Division:
International Cooperation and External Relations
Title:
Manager Global Outreach Tools
Part 3: Action Information
Action Requested :
Revision
Name / ID of Document:
ICSS­QMS­FM­022 Job Description
Current Revision Number :
Rev 1.002
Justification:
Based on the approved organisation chart Line Manager is Head of Global Outreach.
Media experience or journalism desirable requested to be added in the JD by Executive
Director of Save the Dream
Part 4: Deviation from Requirements or other Agreements Information
Name / Document ID
Rev No
Does this affect other departments / processes?
If yes, please clarify:
Page / Chapter
Yes
Part 5: Authorization
Prepared by: Nidhi Eipe
Requester
26/03/2015 16:46:14
Approved by: Fusun Tutum
QHSE Officer
29/03/2015 10:38:45
Approved by: Alessandro Pinto
Line Manager
30/03/2015 13:50:19
Comment:
Comment:
Approved by:Fahad Jamal Al Jaber
Process Owner Director
02/04/2015 11:10:00
Approved by: Fusun Tutum
Quality MR
02/04/2015 11:34:04
Approved By: Helmut Spahn
Executive Director
02/04/2015 11:38:27
Comment:
Comment:
Comment:
ICSS­QMS­FM­002 / Rev 1.002 / Dated Dated 05th November 2013
International Centre for Sport Security (ICSS) PO Box 64163, Doha, Qatar, Phone: +974 4430 8000 Email: info@theicss.org