1. technology and computing

Technology Enhanced Learning
TEL network meeting
Thursday 14th May
Sofitel Hotel, Gatwick
Welcome and introduction
Technology Enhanced Learning
• Fire Alarm
• Please switch off mobiles or place on
silent
• Car parking tickets will be provided at the
end of the morning
2
Time
Item
08:45 Registration- Refreshments & Networking
09.15
09.25
09.45
11:00
Welcome and Introductions
KSS TEL update
ESR update
South Thames Foundation School (STFS) Streamlining/
Induction Project (SLIP)
10.40 Refreshments
11.00 e-QUAL Programme and Articulate/Captivate training
11.40 e-LfH
12:15 Local content development
12.50 AOB
13:00 Lunch
14:00 SIMNET meeting
16:00 Close
Who
e-learning leads/TEL
Technology Enhanced Learning
leads/L&D leads
Edward Thomas
Rebecca Burden
Richard Bussey
Andrea Taylor
Louise Talbot
Martin Sinclair
e-learning leads/TEL
leads/L&D leads
ALL
Simulation leads and
technicians
National Update
Technology Enhanced Learning
• e-Learning for Healthcare
• Skills for Health
• National TEL Programme (including the
Hub)
• New Content
Skills for Health
Technology Enhanced Learning
• Clarification on provision of statutory and mandatory e-learning
• The section 64 Grant awarded to Skills for health by the Department
of Health expires at the end of March 2015. From the 1st of April
2015 Skills for Health will apply a charging mechanism for access to
its suite of statutory and mandatory e-learning. Because of this,
LETB e-learning leads are being approached by NHS organisations
to understand their options. This communication is to clarify these
options.
• It is the individual NHS organisations responsibility to ensure that
their workforce have the appropriate level of training to comply with
the Core Skills Framework to deliver high quality, safe patient care
and services. It is also the organisations responsibility to determine
the best mode of delivering that training, whether that is face-toface, e-learning or a blended approach.
Skills for Health
Technology Enhanced Learning
• Skills for Health suite of statutory and mandatory training
– Skills for Health suite of statutory and mandatory training
continues to be available for use by any organisation that wishes
to enter into contract with Skills for Health. Any organisation
wishing to use this package should make direct contact with
Skills for Health.
• NHS developed programmes
– The principle of sharing access to e-learning content developed
or commissioned from NHS/DH funds has been well established
for the past 6 years. Sharing access reduces duplication of
development and costs. Where licencing allows, mechanisms for
sharing content include ESR OLM e-Learning, National eLearning Repository and HEE e-Learning for Healthcare.
Alternative statutory and
mandatory eLearning
Technology Enhanced Learning
The OLM catalogue will be updated to include nationally available statutory and
mandatory e-Learning content. The content has been developed by a regional
programme supported within the North West LETB region and is available
following a nationally agreed process with LETB e-Learning leads to promote
NHS developed material within ESR.
The e-Learning content is available for NHS Organisations to evaluate and use
as best fits local needs where it complements their policies and requirements to
deliver statutory and mandatory training.
•
•
•
•
•
•
•
•
000 Conflict Resolution - Level 1
000 Equality, Diversity and Human Rights - Level 1
000 Fire Safety - Level 1
000 Health, Safety and Welfare - Level 1
000 Infection Prevention and Control - Level 1
000 Moving and Handling - Level 1
000 Resuscitation Adult - Level 2
000 Resuscitation Paediatric - Level 2
Technology Enhanced Learning
Technology Enhanced Learning
National TEL Programme
Enablers
Technology Enhanced Learning
Barriers and solutions
To reduce/remove those barriers in the NHS to the easy, equitable, cost effective and innovative use of learning technologies and techniques.
To develop processes/mechanisms that can help identify, prevent and/or resolve any emerging barriers.
Commissioning guidelines
To develop clear commissioning guidelines for TEL technologies, techniques and maintenance contracts to inform all future TEL commissioning
decisions and help reduce duplication, offer greater value for money, enhance innovation and drive up quality.
Futures
Expert groups
To establish expert groups in the key modalities for TEL (simulation, e-Learning and m-Learning) to act in an advisory capacity to inform the
work of the TEL programme and projects and inform HEE on TEL activities and future plans.
Horizon scanning system
To ensure that HEE has established appropriate processes and mechanisms at national and regional levels for TEL horizon scanning that is
robust and effective.
Skills and competencies
Digital literacy
To ensure the adoption of clear education, training and development strategies which help ensure that all healthcare learners are
technologically literate and able to promote and sustain the adoption and spread of new technologies and techniques.
Curricula and training pathways
To ensure that TEL is integral to every curriculum and training pathway and that HEE has identified and established processes whereby data on
TEL in curricula/pathways can be obtained.
Core Programme team
TEL Hub
To develop and launch a central Hub for individuals to lodge, find, sample, access, co-create, experience and comment on a wide range of
resources, technologies and techniques in healthcare education.
Integration
To ensure that the TEL Programme engages and integrates with external HEE Programmes and workstreams where appropriate.
National TEL Programme
Technology Enhanced Learning
National Content
Technology Enhanced Learning
•
The NHS Constitution, along with the Local Authority Social
Services and National Health Service Complaints (England)
Regulations 2009, provide a right for patients to provide feedback,
comments, raise concerns and make complaints. Guidance
produced by NHS Choices and the Parliamentary and Health
Services Ombudsman supports NHS staff in implementing the
complaints procedure, and specifically requires all NHS staff to be
appropriately trained to enable them to respond efficiently and
effectively to feedback.
• This e-Learning has been developed to support staff in meeting their
responsibilities.
National Content
Technology Enhanced Learning
This e-Learning tool is designed to assist NHS Hospital
Pharmacy procurement staff with the task of changing the details
for the sourcing of medicines in a timely manner. This package
provides training to assist with some of the repetitive processes
to ensure that the NHS benefits from the new contract
arrangements starting from November 2014. This programme
consists of two separate training packages for users of
PowerGate software, produced by GHX Europe and Medecator
software, produced by AAH Pharmaceuticals.
National Content
Technology Enhanced Learning
e-dermatology is an on-line learning
resource which focuses on the diagnosis
and management of common dermatological
disorders.
National Content
Technology Enhanced Learning
• The two-part e-learning module, ‘The ASQ-3™ and the 2 year
review’, is an interactive resource commissioned by Health
Education England in partnership with the Department of Health and
other professional bodies.
• The module was developed by the University of Hertfordshire and eLearning for Healthcare and is designed to support health
professionals using the Ages and Stages Questionnaires®: A
Parent-Completed Monitoring System, Third Edition, (ASQ-3™) as
part of the Healthy Child Programme (HCP) health and development
review at age 2-2½.
National Content
Technology Enhanced Learning
Image Interpretation is available to a wide range of health professionals
including radiographers, doctors, nurses and allied health professionals,
helping to ensure they are all working to nationally agreed standards, and
ultimately delivering high quality patient care.
•
•
•
•
•
•
000 Image Interpretation 107: Nuclear Medicine: Introduction
000 Image Interpretation 108: Nuclear Medicine: Common Applications
000 Image Interpretation 109: Nuclear Medicine: Positron Emission Tomography
000 Image Interpretation 110: Nuclear Medicine: Other Applications
000 Image Interpretation 111: Breast Imaging: Introduction
000 Image Interpretation 112: Breast Imaging: Pathology
National Content
Technology Enhanced Learning
The aim of this course is to give you the knowledge to
identify risk factors for inpatient falls and how to reduce
them, to safely give guidance on moving patients if they
have fallen and assess them for a serious injury. It has
primarily been developed for foundation level doctors
working in acute or community hospitals, but other staff
members with an interest in falls risk reduction are
welcome to use it.
National Content
Technology Enhanced Learning
• The existing 000 Venous
Thromboembolism course is being split
into 4 separate courses
000 VTE Prevention in Secondary Care HEE e-Learning for Healthcare
000 VTE Prevention for Healthcare Undergraduate Students
000 VTE Prevention in Primary Care
000 VTE Prevention: A Guide for Commissioners
National Content
Technology Enhanced Learning
Fe male Ge ni tal Muti lati on
According to the United Nations Children's Fund (UNICEF), there are an
estimated 130 million women and girls living with FGM worldwide. Most of
these women are located in 29 African countries. In the UK, FGM is increasingly
identified amongst migrants from FGM -practising countries. There are an
estimated 137 000 women in the UK affected by FGM.
In July 2014, the UK hosted the first Girl Summit which emphasised the need to
end the practice of FG M within a generation. Health Education England is
committed to training frontline healthcare professionals to recognise and
support women and girls who may have undergone FGM.
The e-FGM educational programme has been developed by HEE e -Learning for
Healthcare and is provided free to all healthcare professionals, including
school nurses, practice nurses, health visitors and GPs. Developed in
collaboration with key stakeholders, and supported by the Department of
Health’s FGM Prevention team, the material de als with the issues posed by
FGM at all stages of a girl or woman’s life.
Local Initiative
Technology Enhanced Learning
The Health Equalities Framework (HEF) e-learning resource is
designed to provide practitioners with a practical introduction to the
Health Equalities Framework tool, along with an understanding of the
health inequalities experienced by people with learning disabilities, and
the reasons or determinants of those health inequalities.
The programme is delivered through a partnership between the
Learning Disability Nurse Consultant Group, the National Development
Team for Inclusion and HEE e-Learning for Healthcare.
Local Content – Clinical Pathways
for Sick Children
Technology Enhanced Learning
Local Content – Gender
Variance
Technology Enhanced Learning
Local Update
• New Content to be developed
– SABR
– NICE guidelines
Technology Enhanced Learning
Other Local Content
Technology Enhanced Learning
TEL Programme Priorities
Technology Enhanced Learning
• Developing capacity of e-learning developers
• Education for the trainee/student representative –
eLearning, mLearning, simulation
• Simulated Ambulance
• Continuing developing simulation faculty
• Supporting education in the area of mental health with TEL
• Supporting long term conditions such as diabetes with TEL
• Transferring training records using technology such as open
badges e,g. care certificate
• Using TEL to support and improve digital literacy and the
ability to use spread/use new technology and innovations
Cultivating Compassion
Digital Stories
Technology Enhanced Learning
• https://cultivatingcompassionatecare.wordpress.com/digi
tal-stories/
•
THE TOOLKIT
The Cultivating Compassion Toolkit was constructed on a Wordpress platform and
housed a range of resources that can be utilised by individuals or groups.
• Digital Stories
The participants found the digital stories were a quick really easy way of instigating a
conversation about compassion. Some who expressed initial anxiety about introducing
the idea of compassion gained confidence from using the Toolkit.
ESR Programme Update
KSS TEL
Richard Bussey ESR Account Manager
14th May 2015
Agenda
• ESR Usage Statistics
• Operational Information
• ESR Enhance Programme Update
ESR Utilisation: IAT
IAT Requests – automated and non-automated
Allocation of IAT Stat/Mand Competencies Ntf Role
Allocation of IAT Reference Roles
February: 259 Reference Approver and 308 Reference Receipt role holders
ESR Utilisation: OLM & e-Learning
OLM Course Enrolments
February: 641,697 enrolments – 146,799 were e-Learning
e-Learning Course Completion - Year on Year
February 2015 Completions – 122,201
1 November 2014 to 31 January 2015
23.6% e-learning completions
Operational Information
Release 26.1 – 24 April 2015
Ref
Title
Source
992
Changes to list of Right to Work documents
NHSCT
993
New competence frameworks and types
NHSCT
• The list of acceptable Right to Work documents will be
amended in line with Home Office changes. Forms
reports and notifications will be amended as necessary
to enable use of the updated document list.
• New competence frameworks will be made available in
ESR to support Care Certificate and Higher Care
Certificate. The new frameworks will be included in the
pre-hire IAT process which delivers competence
information to the Stat and Mand role holder.
Planned downtime
• UN2043, 31st March 2015
• The next Advance Notification of Downtime will be published
in June 2015
Recent Kbase updates
•
UN2047 - Changes to National Competencies April 2015.pdf – Care Certificate
•
ESR-NHS0203 - New User Requirements for ESR Solution v1.0.pdf
•
ESR-NHS0167 - NLMS Content Guidance and Standards 7 0.pdf
•
PMP functionality.ppt
•
Using Adobe Captivate with ESR.pdf
•
Using Articulate Products with ESR.pdf
•
Using Lectora with ESR.pdf
eLearning national content updates
• Skills for Health courses
removed from OLM
• catalogue
• Replaced with
• Updates to certifications were required
• More detail in UN2029 of 17th March
eLearning national content updates
• Further details in UN2052 of 21st April.
New national stat/mand competencies
• Existing CSTF Safeguarding Adults competencies
renamed to Level 1
• CSTF Safeguarding Adults Level 2 competencies
added
• CSTF Safeguarding Children competencies updated
to Version 2
• New NHS MAND competencies added
• For more information, see UN1996 and UN2000 on
KBase
ESR Programme Updates
ESR Enhancement Programme
Recap on background
• NHS Requirements determined with User Groups and
through communications to HRDs from NHS Employers
• Recorded in NHS-0116 document - ranked as Essential,
Important, Aspirational
• Work Packages 1-16 created to group together the
enhancements to deliver all requirements
• WP 1-9 delivered in Tranche 1 – All delivered by August 16
(all Essential requirements)
• Work Package 1-3 developed and deployed through Pilot
process
• Remaining Work Packages will use existing User Networks
Focus on Work Packages 1-3
• Development of a new Portal page for all ESR Users:
•
Improved navigation; Embedded BI; Broadcast messages
• Development of new User Interface for all Self Service,
HR Users and Learning Administrators.
• Delivery of ESR capability to mobiles and tablets.
• To be delivered with two phases of Pilot activity – working
with NHS Focus and Test pilot sites.
• Mobile applications development.
Workshops Design process High level
• High level design
 Three 2 day workshops
 1st day Self-service
 2nd day OLM
• 1st workshop
 Overall look of user interface/portal page
 What headings/data groupings required
 Wireframes, portlets
Workshops Design process High level
•
2nd workshop
 Checking headings from workshop 1 correct
 Grouping of data beneath headings
• 3rd workshop
 More detail onto wireframes
 Flow of functions e.g. creating a class
 Mobile app – high level
High level design sign-off with IBM on 30th April
Design Process - next steps
• Detailed design
 Two 2 day workshops in May
• Process champions sessions
 Focus and pilot groups
 Self-service 13th May
 OLM 14th May
• User engagement workshop on 9th June
• Testing starts October 2015
• Pilots go-live Feb 2016
• All sites go-live April 2016
Andrea Taylor
Streamlining/Induction Passport Project Manager
South Thames Foundation School

A pilot project to:
◦ identify the induction requirements of one
professional group (foundation doctors)
◦ agree a standard for delivery
◦ develop a system for a transferable ‘passport’






Reduced time for trust induction
Less duplication of training
Less confusion about what needs to be completed
Reduces information overload
Optimises educational relevance
Provides evidence of completion





Improves patient safety
Standardises interpretation of statutory and
mandatory training
Improves quality and consistency
Allows for better compliance reporting (e.g. CQC,
NHSLA)
Reduces operational costs
Patient
Safety
Relevance
Consistenc
y Quality
Financial
Benefits



SLIP Steering group established in November 2014
Project Scoping (Sept – Dec 2014)
◦ Review of current induction arrangements and
support for project
◦ Review national/regional developments
Recommendations




What is covered in induction?
How is induction delivered?
What are the pros and cons of current induction?
What are the benefits and constraints for an
induction passport?
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
5
Premier IT
4
ESR/OLM
Training Tracker
3
Moodle
2
AT-Learning
Combination of Moodle and
1
OLM
LMS eLearning
0






Delivery of clinical information and training
Combination of online induction and shadowing for
FY1
Well organised events
Opportunities to meet staff face-to-face
E-learning modules completed prior to induction
Welcomes – eg CEO/DME




Time to deliver induction
Long e-learning packages
Lack of clarity of who is starting and therefore
needs induction
Too much time spent on corporate induction - less
on local induction
Strength
More time for
Constraints
Saves Money
More time for
3%
departmental
Responsibility
induction
for
3%
administration
FY1
Shadowing
Would be6%
IT requirement
for Trusts
4%
of passport
welcomed by
9%
doctors and
trainers
6%
Reduced time
None
for induction
9%
32%
Difference in
More time for
local
trust specific
topics/hands
on training
19%
Costs
standards/
13%
requirements
52%
Eliminates
duplication of
Link to
induction
ESR/OLM
content
13%
31%





Better understanding of induction provided by lead
employer
Access to information about completion rates
Opportunity to inform clinical aspects
Opportunity to review local induction
More seamless rotation


Induction for medical students at placements
Support transition from medical school to
foundation training







North Western Deanery
Yorkshire and Humber
South East Scotland (SES) VIP induction passport
West Midland - DITOGI
East Midlands
KSS Statutory and Mandatory (SaM) passport
Thames Valley
1.
2.
3.
4.
Adopt the Skills for Health Core Skills
Framework – statutory and mandatory
Develop, agree, implement standardised
minimum clinical induction content
Develop/or adopt an induction
delivery/induction record system
Promote Dr Toolbox
FY1
Start workplace training
FY2
Start workplace training
Local Induction
FY1
Start workplace training
FY2
Start workplace training
Local Induction
Trust Induction
Trust Induction
Local Induction
Shadowing
Trust Induction
Local Induction
Shadowing
Trust Induction
Medical
Student
Hospital Training
FY1
Start workplace training
FY2
Start workplace training
Local Induction
Local Induction
Trust Induction
Shadowing
Local Induction
Trust Induction
Trust Induction
Adopt the Skills for Health Core Skills Framework (CSF)
across the region





Obtain agreement from DMEs (Feb 2015)
Align all current trust programmes (Feb-Jul 2015)
Obtain agreement refresher periods (Feb – Jul 2015)
Agree systems of certification of completion (Jun 2015)
Roll out the CFS across the region (Aug 2015)
Don’t design something you
aren’t prepared to sit through
yourself!
The e-QUAL
Programme
enabling Quality-Assured
eLearning across the NHS
Louise Talbot
e-QUAL
Superhero powers!
Background
‘Taster’
Activity
Next steps
What eLearning
Superhero
power would you
wish for at your
Trust?
Developing a
Technology
Enabled
Learning
Strategy
THE BRIEF
UP-SKILLING
NHS tutors to design
effective and engaging
blended learning
Building and
SUPPORTING
WORKING
PRACTICES
with NHS subject
matter experts
Develop
BITE-SIZED
E-LEARNING
self-study modules
DEVELOPING
A TEAM
of L&D professionals
across NHS Wales to
support the new
strategy
Creating robust
QUALITY
ASSURANCE
STANDARDS
Quality Assurance
Design
skills
Assessor
skills
LEARNER
ENGAGEMENT
LEARNING
DESIGN
VISUAL
LEARNER
DESIGN
ENGAGEMENT
What is
‘true’
?
THINK and DO
all the way
through
What makes a
GREAT story?
Rule of
Thirds
Rule of
Thirds
Registering
new patients
PIMS
Start
PIMS
Registering
new patients
Start
PIMS
Registering
new patients
Start
PIMS
Registering
new patients
Start

x
Next steps
The e-QUAL
Programme
enabling Quality-Assured
eLearning across the NHS
THANK
YOU
e-LfH Update for HE KSS TEL Network
Martin Sinclair
13 May 2015
Agenda
1. Introduction
2. e-LfH Hub
1.
2.
3.
4.
5.
What is it?
Why do we need it?
What do users want?
Preview of the system
Future Plans
3. Local systems
4. Content pipeline
Who am I?
►Martin Sinclair
►Technical Lead for e-Learning for Healthcare
►e-LfH is part of HEE
►We develop and deliver e-learning content to
the healthcare workforce in the UK
What is the e-LfH Hub?
►The e-LfH Hub is the new platform for
delivering e-learning content to our users
o You should all be entitled to free access
►It is a bespoke system specifically designed
for e-LfH’s users
►Went live on Tuesday 24 March
Old Set Up
Data Warehouse
e-LfH Portal
Clix LMS
Learning Content
New Set Up
Learning Content
e-LfH Hub
Limitations in old LMS
►Multiple systems
o Users get confused navigating between them
o Too many clicks
o Overnight delay in registration and in activity reporting
►Poorly designed third party software
o Slow performance
o Very limited third party integration
o Only works on a small number of browsers
o Confusing interface (e.g. tab system)
o Random weirdness
►Unresponsive supplier
o Bug fixes take ages
We asked what users want
►User Survey with over 1,000 responses
►10 years of queries in to the Service Desk
►User feedback
►Consultation with our stakeholders
So what do users want?
►They want an intuitive system that they can
just use
►They want to launch content quickly and
easily
►They want to be able to demonstrate their
activity to managers etc
►They want a system that works on any device
and on any browser
Preview of the Hub
►This is live so it is bound to go wrong.
Any questions or comments?
Future Plans
►Currently working on:
o Fixing minor bugs and known issues
o Alternative view of My e-Learning
►Will shortly start work on:
o Better reporting suite
o Expanded Favourites functionality
o ‘Local’ content area
o Enhancements to content delivery via local systems
o Improved Support facilities
►All needs to be prioritised and scheduled
LETB Migrations
►GDS has stopped funding for some LETB
systems and pushed them towards e-LfH
►New ground for e-LfH – we have always been
a national platform
►We have a dedicated resource for this (Moz
Cammack – moz.cammack@e-lfh.org.uk) who
will work with LETBs to migrate users and
content to the e-LfH Hub
Local Systems
►We are happy for you to launch our content
off your own system
o Content stays on our content server
o We need activity data
►Currently requires some work on your behalf
to get around cross domain scripting issue
►In Phase 2, we plan to address this to make it
easier for you (similar to Skills for Health’s
interop solution)
Content Pipeline
►This is published at
http://www.e-lfh.org.uk/planned-programmes/
►HE NW Statutory and Mandatory content
went live in April
►Safeguarding Adults has been updated to
reflect PREVENT Strategy
►Working on a Care Certificates project – due
for delivery towards the end of the year
TEL Programme
►http://hee.nhs.uk/work-programmes/tel/
►Multiple workstreams:
o TEL Hub
o Curricula and training Pathways
o Horizon Scanning
o Barriers and Solutions
o Digital Literacy
o Expert Groups
o Commissioning
TEL Hub
►TEL Hub is a repository for any TEL resources to
be shared to prevent duplication
►Expected to go live later this year or early 2016
►Will include physical TEL resources such as
simulation suits
►Trip Advisor style reviews will identify the best
resources
►Will allow commercial content
►Will either host actual resources or metadata
‘signposts’
The End
Local content development
Technology Enhanced Learning
Any other business?
Technology Enhanced Learning