Curtis Consulting Limited PO Box 8673 Nottingham NG5 0AS Curtis Consulting IT Limited PO Box 8673 Nottingham NG5 0AS Tel: +44 (0)844 414 1433 Fax: +44 (0)844 414 1431 Email: info@curtis-consulting.com Url: www.curtisconsulting.com Member Curtis Consulting was established in 1993 offering computer consultancy to some of the largest corporations in the world, including such clients as Compaq Computer EMEA, The Hughes Corporation and Citibank. Those same skills and experience that have kept world businesses running are now available to you. At Curtis Consulting we specialise in installing and maintaining business computer systems. Whatever your requirements - a single computer to run your accounts, or a 100 workstation network - we can design, install and support it, leaving you more time to manage your business. If you already have a system and need help supporting it, our experience, versatility and flexibility means we can work alongside any existing hardware or software suppliers. We offer a range of maintenance packages to give you continuous cover and to suit all budgets. We will ensure there is always someone on hand to meet your computing needs, and you will have named contacts to call upon. We make it our business to offer you complete peace of mind with our maintenance packages. If you would rather call us as and when you need us, so that we act as a safety net to keep your business running, then we have a package tailor made for just that situation. Decide on your budget and then talk to us. Running a computer system used to be complex and time consuming, but not any more. In addition to installation and maintenance, Curtis Consulting have a wide range of services available. We have strategic partnerships with other companies so that all your requirements can be accommodated through one single source. Our Aim An affordable service that provides peace of mind, with a single point of contact, delivering solutions that exceed your expectations. Contact Details Tel: +44 (0) 844 414 1433 Fax +44 (0) 844 414 1431 Email: info@curtisconsulting.com URL: www. curtisconsulting.com Our Philosophy We work closely with our customers, manufacturers and suppliers to ensure we can deliver the best value for money. This means delivering equipment that works in a timely and efficient manner. To this end, we have nurtured close relationships with chosen manufacturers and suppliers. We choose our favoured manufacturers by the quality of goods they supply in a reasonable price range. We choose our favoured suppliers by their ability to supply our chosen goods quickly, efficiently and economically. Good quality products at a good price is our aim. Sometimes our favoured manufacturers and suppliers do not offer products to satisfy every need, and technology moves fast – we keep an open mind to new possibilities, and will search throughout the distribution network to find the right equipment to fulfil our customers’ requirements. Sometimes you just want us to sort out your existing equipment – if that’s what you want, that’s what we’ll do. We continually supply on-the-job training for all our engineers, as well as utilising manufacturer and other training where appropriate. Our engineers are up-to-date with the latest technology and innovation, as well as a good understanding of current market leading products. Through all this, we keep our customers informed, and endeavour to supply our goods and services to our customer’s timescale and within budget. We endeavour to provide our service in a manner which is helpful and convenient to our customers. Our Team Peter Curtis Peter has been a computer systems consultant for over twenty years. In 1993 he established Curtis Consulting Limited, and spent several years in Europe & America, working with multinational companies and specializing in support. In 2002 he settled down in the UK, providing IT support and consultancy for local businesses. Oliver Sharpe Oliver is our primary on-site engineer – installing, maintaining and supporting all our customers from the largest domain network installation to the smallest home user. Alex Walker Alex is our primary office-based engineer, sorting out most queries that can be handled without a call-out, quoting for new work, preparing equipment for installation, and managing the contract maintenance of servers. He normally does all this from our office, but can do on-site calls if required. Richard Palethorpe Richard covers a variety of roles, from in-house application development, to internet sales, and IT support. James Smith and Peter Sheppard James and Peter are focussed on our Laser Graphic products and manage internet sales fulfilment and support. Tina Curtis and Marianne Stansfield Our admin team keep a low profile, preferring to concentrate on keeping the day to day running of the business going smoothly. They endeavour to ensure that engineers are always available, and will deal with any account queries. As part of our aim to provide a complete, simple and cost-effective offering to our customers, we have created the Online brand. This is our internet shopping persona, delivering recognised quality products at internet prices. We constantly review our products and prices to ensure we are delivering the right products at the best prices. This brand will be expanding to cover a variety of goods – watch this space to see our offering grow. Please visit the following internet sites for more information: www.okionline.co.uk www.kyoceraonline.co.uk www.brother.uk.com www.konicaminolta.uk.com www.lgsigns.com www.schoolprintersupplies.co.uk LGSigns is a proprietary number plate and sign making system, designed to make everything from Emergency Exit signs to Advertising banners. LG signs can be used outside or inside, are tough, durable and easy to maintain. Rigid signs are robust enough to comply with crash regulations for vehicle licence plates, and are vandal resistant - spray paint can be left to dry for days, and still just wipes off. We also do soft banners and flexible stick-on signs - even business cards and letter heads. Designs can be standard, or customised. And all these can be created in your own office or workshop. We have worked closely with the printer and media manufacturers, as well as our software developers, to develop this system in its entirety. We continue to develop and improve, to increase flexibility and functionality while keeping up with technological advances. The system comprises software to design your sign, a printer, consumables and a jig to put it together. Once you have this, you need never go elsewhere for your signs again. Our Partners As part of our aim to provide the best service possible, including good quality goods at the best price, we work very closely with manufacturers. We pick product brands using our wide experience of installing and maintaining computers and peripherals. In short, we are constantly evaluating the goods that pass through our hands to get an understanding of usability, reliability and robustness. We use this experience to guide us when we recommend products. We have a short list of manufacturers with whom we have very close relationships, and this enables us to influence their product offering. Because we are regularly talking to them, we pass on your comments and requirements, and they do respond – sometimes creating new products, sometimes incorporating requests into ongoing development. Our engineers take advantage of manufacturer training. This is part of our ongoing training program, and helps to make sure we can supply the best and most efficient service possible. Through all this, we always ensure we are never tied to one brand in any one area. If one of our customers has a specific requirement, we will look at all brands and all possibilities to satisfy that need. Nevertheless, we only recommend products that we feel will work reliably and consistently. Oki Systems (UK) Ltd is a specialist in business printed communications with a commitment to bringing fast quality colour printing to the workplace, with an established reputation as a corporate leader in environmental conservation. Oki products are designed to reflect a special understanding of day-to-day business requirements. Whether your business is a start-up or a multinational, Oki have the products to suit your needs - from dot matrix printers to colour multifunctional units. We are Oki’s only UK-based Development Partner. This relationship gives us access to Oki’s technical solutions team, which enables us to develop a deeper understanding of printing technology and how it works. We have access to products before they are released, so we know what’s coming and when. Our engineers are Oki warranted, so if you do choose an Oki printer you know that we are just a phone call away. Fujitsu Computers has a reputation for producing equipment that is reliable, robust and cost effective. They also have a corporate concern for environmental protection, and are manufactured in Europe. We supply Fujitsu computers because we find them reliable – in other words, they work. We are a Fujitsu Siemens Computers Elite Partner. Our engineers benefit from access to Fujitsu’s technical teams, enabling us to better handle any issues that may arise. VMware products allow you to optimize and manage your IT infrastructure, from desktop to server, by virtualizing your computing, storage and networking systems. Increase server and other resource utilization, improve performance, strengthen security and minimize system downtime. Sophos is a market-leader in the anti-virus arena. Their commitment to research and development, and rigorous attention to quality have enabled them to deliver award-winning protection from viruses, Trojans, worms, spyware and spam. We are a Sophos Channel Partner. In order to maintain this status, our engineers have to pass Sophos training program. GFI is a leading developer of network security, content security and messaging software. GFI is a market leader in the network software arena, and has a customer base in excess of 160,000 worldwide. We are a GFI Channel Partner. Curtis Consulting IT Limited CCIT is dedicated to providing support for your business, maintaining your IT installation as you need it to be to operate and grow your business. Computer Monitoring and Support We offer 2 monitoring and support packages to give you continuous cover and to suit all budgets. We will ensure there is always someone on hand to meet your computing needs, and you will have named contacts to call upon. We make it our business to offer you complete peace of mind with our monitoring and support packages. Professional: Server monitoring Server - small fixes and preventative measures identified by monitoring Telephone technical support 2 Priority on calls 3 1 Value: Tailor-made to act as a safety net for the smaller business or individuals who will only occasionally require our assistance. Monitoring and Support Service Summary £ Per Month (Servers) Service Level Call Priority £ Per Hour4 5 £ Per Month (Clients ) 1 Server Per Server over 1 Per 10 Clients (First 30) Per 10 Clients (Over 30) Professional 1 £45 £45 £20 £30 £15 Value 2 £65 £0 £0 £0 £0 Discounted Remote Desktop Support We also offer remote desktop support using a state-of-the-art secure connection package which requires no preparatory software installation. You have ultimate control at all times, and each connection requires your specific consent. This allows us to resolve certain kinds of problems without attending on site 6 , reducing response times and office disruption. All you need to do is call us up, and we will talk you through the steps required to connect. We offer this service at 25% discount off your normal rate 7 . Schools Colleges & Charities A 15% discount is available to charities and government funded educational establishments. However this also lowers the call priority to level 2. This discount only applies to monitoring and support agreement and call-out charges. Notes: All quoted prices are exclusive of VAT. VAT is chargeable at the standard rate. Monitoring and support agreement fees are to be paid monthly in advance by standing order. Minimum monitoring and support agreement term is 12 months Discounts applied where available. 1 Server small fixes and preventative measures identified by the monitoring, up to half hour per day. We will contact you regarding items that require purchasing or significant labour expenditure. 2 Total inclusive time limited to 30 mins per day. 3 Response Times: An engineer will respond to all calls as quickly as possible. Priority will be given to customers on Professional services, but the business criticality of the problem will also be taken into account. 4 Minimum charge 1 hour 5 A client is a PC, laptop, notebook 6Remote support will not be appropriate for all problems or all machines. Our engineers will advise the most appropriate course of action. 7 Minimum charge 30 mins Internet Hosting Web hosting is a cost-effective way to get any small to medium sized business on the Internet. Email addresses are included in the hosting package, so your emails can be sent from an address which gives your company name (i.e. you@yourdomain.co.uk) giving a more professional image. You can then have a simple holding page with contact details or have a website designed to advertise your business and make it a virtual salesman by bringing in business - see our Web Design section for more information. Managed Service You don't even need to own a computer - we will manage your Internet site for you, including: Domain name management Setting up users and email Monthly Broken Link checks Search engine submission Page rank Reporting Here are some of the great features that are included with each Web Hosting account: Basic Professional Linux Windows Linux Windows Disk Space 1024MB 1024MB 2048MB 2048MB Bandwidth 2048MB 2048MB 4096MB 4096MB Email Users 20 20 200 200 Apache IIS Apache IIS Optional Optional Antivirus Anti-Spam Web Mail Control Panel Web Server FTP Access Statistics SSL Server Side Includes ASP ASP .Net - 3.5 Optional Perl CGI PHP MS Access MySQL SQL Server Optional CGI Library Front Page Server Extensions .co.uk Domain Cost Per Year £50* £50* £100* £100* Managed Service: Cost Per Year £100* £100* £200* £200* * All prices are exclusive of VAT Curtis Consulting IT Limited Monitoring and Support Application Form Level of Cover: Professional Tailored No of Servers: ________ No of Clients: ________ Price per month excluding VAT (To be paid by standing order,) £___.__ Ref: ________ I have read and accept the conditions of sale of goods and supply of services (available on the CCL website or on request). I understand that payment is one month in advance followed by a minimum of 11 payments by Standing Order. All prices are exclusive of VAT. Any price other than those stated previously must be accompanied by a reference number obtainable from Curtis Consulting Limited. Signed ___________________________ Position ___________________________ Name ____________________________ Date ___________________________ Company Name ______________________________________________________________ Address _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ Post Code __________________________ Telephone __________________________ Please provide me with a comprehensive audit of my hardware for insurance purposes and company records. I understand that a one off cost of £10 per unit will be charged. I wish to receive the information on *Disk / Paper copy. *Delete where appropriate. Internet Hosting Application Form Level of Service: Basic Un-Managed Professional Un-Managed Price per year (To be paid by cheque in advance) Basic Managed Professional Managed £____.__ I have read and accept the conditions of sale of goods and supply of services (available on the CCL website or on request). All prices are exclusive of VAT. Any price other than those stated previously must be accompanied by a reference number obtainable from Curtis Consulting Limited. Signed ___________________________ Position ___________________________ Name ____________________________ Date ___________________________ Company Name ______________________________________________________________ Address _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ Post Code __________________________ Telephone __________________________ Domain _____________________________________.co.uk (If available) Internet Hosting Application Form (Part 2) Email address’s required (Copy if more pages are required) Email Address Email Address Note: You only need to include the bit before the @ symbol. Internet Hosting Application Form (Part 2) Email address’s required (Copy if more pages are required) Email Address Email Address Note: You only need to include the bit before the @ symbol. Curtis Consulting IT Limited STANDING ORDER AUTHORITY Instructions to your Bank to pay Standing Orders Please complete and return to: Curtis Consulting IT Limited 20, Breckhill Road, Woodthorpe, Nottingham, NG5 4GP. Your bank details To: ____________________________________ Bank / Building Society Address : _______________________________________________________ _______________________________________________________ ___________________________ Please Pay For the credit of Post Code _________________ Bank Branch Sort Code Lloyds Bank Nottingham – Old Market Sq 30-96-18 Beneficiary’s Name Account Number Curtis Consulting IT Limited 50833260 Amount in Figures Amount in Words The sum of (Don’t Forget the VAT) Date of First Payment Due Date & Frequency st Commencing 1 monthly * Date of Last Payment and Amount Until further notice * Minimum of 12 months * For the credit of Quoting the reference MNT Please cancel any previous standing Order in favour of the beneficiary named above under this reference Special Instructions Sort Code Account Number Your Bank Details Signature(s) ________________________________ Date ________________________ ________________________________ Date ________________________ PO Box 8673 Nottingham NG5 0AS England Tel: +44 (0)844 414 1433 Fax: +44 (0)844 414 1431 Email: info@curtisconsulting.com URL: www.curtisconsulting.com
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