The 2nd Women in Emergency Services, Enforcement and Defence Leadership Summit 2015 Key Strategies, Skills and Practical Insights to Enhance the Leadership Success and Career Advancement of Women in Emergency Services, Enforcement and Defence Liquid Learning is delighted to present the 2nd Annual Women in Emergency Services, Enforcement and Defence Leadership Summit 2015. This event is an outstanding opportunity for talented and high potential women to develop the skills necessary to achieve career success and excel as leaders in a complex environment. FEATURED SPEAKERS Diana Crossan Chief Executive Wellington Free Ambulance Brigadier Peter Kelly Acting Chief of Army New Zealand Defence Force Rear Admiral Jack Steer Chief of Navy New Zealand Defence Force Maria Robertson Deputy Chief Executive, Service Delivery and Operations Department of Internal Affairs Anne Marie Taggart Group Manager People and Capability New Zealand Customs Service Leigh Deuchars Director, Programme and Change Management New Zealand Fire Service Sarah Stuart-Black Director Ministry of Civil Defence and Emergency Management Commander Sandra Walker Commanding Officer, HMNZS ENDEAVOUR Royal New Zealand Navy New Zealand Defence Force Rochelle Martin Station Officer New Zealand Fire Service Jeanette Burns Regional Commissioner, Northern Region Department of Corrections Heather Baggott General Manager, Special Jurisdictions Ministry of Justice Veronica Herrera Director, Investigations Diagnostics Centre and Response Ministry for Primary Industries Elizabeth McNaughton General Manager Strategy and Government Relations New Zealand Red Cross Donna Murray Senior Emergency Management Advisor, Auckland Civil Defence and Emergency Management Auckland Council Anne Fitzpatrick Executive Coach Lead to Success Cynthia Munro Executive Coach C2 Consulting Anna de Valk Career, Leadership and Personal Development Coach CareerLife Major Sandra Patterson Battery Commander New Zealand Defence Force Davene Vroon Deputy Director Humanitarian and Disaster Management Ministry of Foreign Affairs and Trade Summit 18 & 19 August 2015 Post-Summit Workshop 20 August 2015 Copthorne Hotel Wellington Oriental Bay EXPLORE Key skills for optimal leadership effectiveness in high-pressured, male-dominated environments Effective strategies for leading change and improving workplace culture Inspirational stories from highly successful female leaders Developing resilience to thrive in a high pressured environment EARLY BIRD DISCOUNTS Book & Pay by 28 May 2015 to receive an additional Value Plus Discount! Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz Booking Code - I Resilient Leadership in Challenging and High Pre Day One 18 August 2015 8.30 - 8.55 Registration and Morning Coffee • Key strategies for leading under pressure • Challenges faced and lessons learned as a leader in Defence • Advice for women seeking to progress their careers in a traditionally male dominated field 8.55 - 9.00 Official Welcome and Opening Remarks from the Chair Major Sandra Patterson Battery Commander New Zealand Defence Force 9.00 - 9.35 OPENING KEYNOTE CASE STUDY Strategic career advancement: Leadership learnings 11.30 - 11.45 Questions and Discussion 11.45 - 12.20 CASE STUDY Effective leadership in traditionally male dominated fields Successful careerists in traditional organisations have the ability to identify potential opportunities for growth and poise to use these to advance their careers. As the first female Commanding Officer of a Major Fleet Unit and the largest ship in the NZ Navy’s Fleet, Commander Walker has had great success in navigating her way through the Defence ranks. With reference to her exploratory study into career success, she shares learnings from her research into 12 of the Navy’s most objectively successful Naval Officers. Explore: • Contemporary career success construction in hierarchical organisations • Themes and patterns of successful careerists understood from a ‘whole of life’ perspective • Culture, climate and careers: A fresh way of thinking about career-life realities for the future demographic Commander Sandra Walker Commanding Officer, HMNZS Endeavour Royal New Zealand Navy New Zealand Defence Force 9.35 - 9.50 Questions and Discussion 9.50 - 10.25 CASE STUDY Effective communication in a challenging environment Leaders working within Emergency Services, Enforcement and Defence environments require the ability to convey important information to both their teams and the wider community, sometimes in challenging circumstances. As Regional Commissioner for the Northern Region within the Department of Corrections, Jeanette has a deep understanding of the importance of effective communication to achieve the best outcome for offenders, the community and frontline staff. In this session, she will explore key strategies for successful leaders to implement. Discuss: • Advice for successfully conveying information to the media • Optimising your workplace relationships • Positively influence your team through effective communication Jeanette Burns Regional Commissioner, Northern Region Department of Corrections 10.25 - 10.40 Questions and Discussion 10.40 - 10.55 Morning Tea 10.55 - 11.30 CASE STUDY Leadership lessons from a career in the New Zealand Army Throughout a career in the armed forces, leaders acquire a range of skills for operating in often complex and high pressure environments. Major Patterson has successfully worked her way through the ranks of the New Zealand Defence Force, successfully exercising leadership in a range of operational situations. In this session, she will reflect upon her unique journey within the Army and the crucial skills she has developed along the way. Discuss: Traditionally, Emergency Services has been a male dominated field with men occupying almost all of the leadership roles within the organisation. However, the number of women reaching higher ranks has been steadily increasing, and they bring with them a unique perspective to leadership. As the first female to reach the rank of Station Officer within the New Zealand Fire Service, Rochelle has obtained valuable leadership experience in a traditionally male environment. In this session, she will reflect on her own leadership journey and the lessons learned along the way. Explore: • Do men and women lead differently? • The importance of female leadership within Emergency Services • Challenges faced by leaders in high pressure environments Rochelle Martin Station Officer New Zealand Fire Service 12.20 - 12.35 Questions and Discussion 12.35 - 1.35 Networking Lunch 1.35 - 2.35 INTERACTIVE PANEL DISCUSSION Improving workplace culture and overcoming unconscious bias The rate of female participation in the Emergency Services, Enforcement and Defence environment is beginning to increase, with a variety of initiatives in place to support women and encourage their progression in these sectors. Unconscious bias remains a key limiting factor present in most organisations and left addressed can hold women back from achieving their leadership potential. In this interactive panel session, leaders from a variety of backgrounds will discuss ways to improve workplace culture and minimise counter productive beliefs or assumptions about the abilities of female leaders in traditionally male dominated fields. Discuss: • Key strategies to create a positive environment for women’s leadership • Personal experiences of unconscious bias around leadership • Engaging both genders to build strong and capable teams Rear Admiral Jack Steer Chief of Navy New Zealand Defence Force Anne Marie Taggart Group Manager People and Capability New Zealand Customs Service Leigh Deuchars Director, Programme and Change Management New Zealand Fire Service Donna Murray Senior Emergency Management Advisor, Auckland Civil Defence and Emergency Management Auckland Council Heather Baggott General Manager, Special Jurisdictions Ministry of Justice PLUS WORKSHOP! VALUE PLUS DISCOUNT Plus One Separately Bookable Full-Day Workshop on 20 August 2015 Receive $300 off registration if you register and pay by 28 May 2015 ressure Environments Davene Vroon Deputy Director Humanitarian and Disaster Management Ministry of Foreign Affairs and Trade CASE STUDY 2.35 - 3.10 Critical skills for getting the most out of your team Leaders within any organisation require the ability to work efficiently with their team to achieve the best results. However, this is especially true for those leading within a high-stakes Emergency Services environment, where effectual leadership can sometimes mean the difference between life and death. With many years of experience in the public service, Diana has a great understanding of how to foster a highly capable team. In this session she will explore: • Key strategies for successfully engaging your staff • Understanding your own strengths and weaknesses as a leader, and using these to your advantage • Practical tips for aspiring female leaders Diana Crossan Chief Executive Wellington Free Ambulance 3.10 - 3.25 Questions and Discussion 3.25 - 3.40 Afternoon Tea 3.40 - 4.15 CASE STUDY Developing leadership resilience and resolve in high pressure environments The careers of senior leaders are shaped as much by their setbacks as by their successes, and the demands of an evolving public sector add their own unique set of challenges. Successful leaders accept the highs with the lows, learn to find opportunity in adversity and take ownership of their leadership journey. In this revealing session, Maria reflects on the formative moments of her own incredible career and the skills necessary to achieve success. Discuss: • Overcoming challenges and owning your success • Developing your strengths and leading with confidence • Mastering resiliency Maria Robertson Deputy Chief Executive, Service Delivery and Operations Department of Internal Affairs 4.15 - 4.30 Questions and Discussion 4.30 Concluding Remarks from the Chair Day Two 19 August 2015 8.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair 9.00 - 9.45 OPENING CASE STUDY Enhancing women’s leadership in the armed forces: A New Zealand Defence Force Perspective In traditionally male dominated fields such as Defence, it can be more challenging for women to rise through the ranks and assume senior leadership positions. However, there is now greater scope for women to achieve success within the armed forces, as the New Zealand Defence Force continue to implement a range of initiatives to support female leadership. Brigadier Peter Kelly, Acting Chief of Army, will discuss the strategies that have been rolled out across NZDF. Explore: • The importance of diversity in the armed forces • Key initiatives to support existing and aspiring female leaders • Strategies for improving organisational leadership Brigadier Peter Kelly Acting Chief of Army New Zealand Defence Force 9.45 - 10.00 Questions and Discussion 10.00 - 10.45 CASE STUDY Leadership in emergency management: Breaking new ground Women aspiring to leadership positions within Emergency Management, Enforcement and Defence have opportunities to build interesting and diverse careers. Emergency Management is a specialist area that has seen significant change in a short period of time both in terms of profile and the evolution of the discipline. Sarah has successfully risen through the ranks, with a career involving key domestic and international leadership roles. In this session, she will share her experiences and the skills required to achieve leadership success. Discuss: • Key strategies for career development • Skills utilised by successful leaders within the sector • The importance of being able to adapt to change Sarah Stuart-Black Director Ministry of Civil Defence and Emergency Management 10.45 - 11.00 Questions and Discussion 11.00 - 11.15 Morning Tea NETWORKING RECEPTION 4.30 - 5.30 Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks Follow this event on Twitter using the event hashtag #WELD15z and @LiquidLearning for daily industry updates! 11.15 - 12.00 EXPERT COMMENTARY Achieving professional and personal success and satisfaction The journey to senior level leadership is influenced by a variety of factors including finding the equilibrium between work and family or lifestyle, building professional networks, and working to your strengths as a leader. Veronica has made her way to a position with significant responsibility for protecting the New Zealand environment and economy. In this session, she will explore some of the key strategies she has used throughout her career to achieve this success. Discuss: • Balancing your professional and personal life at all stages of your career • Using your strengths and how diversity contributes to capability • Effective time management techniques Veronica Herrera Director, Investigations Diagnostics Centre and Response SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT Receive $200 off registration if you register and pay by 25 June 2015 Receive $100 off registration if you register and pay by 23 July 2015 Practical Skills for Women Seeking to Advance their Careers Ministry for Primary Industries 12.00 - 12.15 Questions and Discussion 12.15 - 1.15 Networking Lunch 1.15 - 2.00 EXPERT COMMENTARY Strengthening your impact and influence Influential and effective leaders are clear about who they are as leaders, what they stand for and what difference they want their leadership to make. They are perceived as being authentic at the same time as successfully influencing others. They also actively manage their own career reputation or “brand.” In this expert commentary session, Anne will explore some of the key strategies for strengthening your impact and influencing skills in the workplace. She will discuss: • Determining your leadership identity and leading authentically • Managing your brand, communicating powerfully and being heard • Enhancing your profile and visibility Anne Fitzpatrick Executive Coach Lead to Success 2.00 - 2.15 Questions and Discussion 2.15 - 2.45 EXPERT COMMENTARY Leading through the chaos It is important for leaders to connect and develop strategies for dealing with the recovery phase in the event of an emergency or disaster. In this session, Elizabeth will draw on her publication “Leading in Disaster Recovery - A Companion Through the Chaos” to discuss the experiences of leaders in post-disaster recovery, and provide practical techniques for dealing with the challenges that arise. She will discuss: • Making decisions: Perfect is the enemy of the good • Leading with empathy and making real connections • Being innovative and prioritising self care to be as effective as possible ABOUT THE EVENT The benefits of diversity in the leadership ranks of organisations are well documented. Across many organisations in the Defence, Emergency Services and Enforcement sectors, women are still considerably under represented at senior levels of leadership. While there has been some progress in recent years, a diverse array of hurdles still exist and make it challenging for women to access and acquire senior level leadership positions. The 2nd Women in Emergency Services, Enforcement and Defence Leadership Summit 2015 explores these complex and varied obstacles and the challenges that women continue to face in this unique environment. The event focuses on delivering practical strategies and solutions to both existing and emerging female leaders to optimise their leadership effectiveness in order to meet their career goals. Insightful case studies from women who have progressed through the ranks and met the challenges of leading in complex situations will provide delegates with a range of strategies and tools to enhance their leadership effectiveness. This targeted event will provide inspiration and practical strategies to overcome career challenges and create a balanced personal and professional life that provides both satisfaction and success. ALSO AVAILABLE Women in Not for Profit Leadership Summit 2015 9 &10 June 2015 Stamford Plaza Auckland Elizabeth McNaughton General Manager Strategy and Government Relations New Zealand Red Cross 2.45 - 3.00 Questions and Discussion 3.00 - 3.15 Afternoon Tea 3.15 - 4.15 The Safety Leadership and Engagement Conference 2015 17, 18 & 19 June 2015 Stamford Plaza Auckland INTERACTIVE CLOSING ROUNDTABLE Future directions for women in emergency services, enforcement and defence Women continue to make significant in-roads into leadership roles in Defence, Enforcement and Emergency Services. However women continue to hold a minority share of senior positions within the sector. This interactive round table discussion will allow delegates to re-visit key themes from the two days of the conference, and discuss practical strategies to break through barriers and lead effectively. Explore: • Challenges facing leaders and strategies to improve performance • Strategies that have assisted women to advance to senior leadership levels • How women can empower and assist themselves and each other in reaching top level leadership • Anna de Valk Career, Leadership and Personal Development Coach CareerLife • Policing • Justice and Corrections • Emergency Management Phone: +64 9 927 1500 Fax: +64 9 927 1525 www.liquidlearning.co.nz WHO WILL ATTEND Decision makers, advocates for change and emerging leaders across a range of organisations in the Defence, Emergency Services and Enforcement community including: Defence Force: Army, Navy • Ambulance Services and Air Force • Customs and Border • Fire Services • Central Government • Protection Search and Rescue Services • Local / Regional Council • Environmental / Conservation Authorities Enforcement • Defence and Emergency Services Contractors Post-Workshop 20 August 2015 9.00 - 4.30 Career development planning for leaders Effective leadership is the key to the success of individuals, teams and organisations and an effective leader is one who is self-aware. As you progress through your career, it is important to take the time to take stock of your strengths and areas to develop. As an aspiring leader, you will want to review and potentially enhance your leadership style and position yourself for future opportunities. In this interactive workshop, Cynthia will explore the various elements that assist leaders to identify key factors that enhance their self-awareness and lead to a career plan. Practical sessions will equip existing and aspiring female leaders with the skills required to build a plan to reach their potential. Career development: Self assessment • Challenges and issues facing women in the workforce • Strategies to enhance your career as a woman • An overview of career development • Your strengths and development options • Values / drivers • Areas of career satisfaction • What your achievements reveal • Using assessments positively • How others see you Creating your career plan • Know your brand and reputation • Analyse the themes • Identify areas to develop • The role of 360 assessment • Reality test your ideas • Create a career plan Networking for success • Skills for self-promotion and accelerated career progression • Make your CV work for you • Analyse opportunities • Organisational research • Create and nurture productive working relationships Expert Facilitator: Cynthia Munro Executive Coach C2 Consulting Cynthia Munro is an executive coach, consultant, project manager and founding director of C Squared Consulting Limited (C2Consulting). She has worked for 10 years in management consultancy, 3½ years consulting and contracting to government agencies where she led national projects, and 8 years in education and training where she held senior management positions. Cynthia is experienced in workshop design, delivery and focus group facilitation. She works in a wide range of small to large organisations. WORKSHOP SCHEDULE • 8.30 - 9.00 • 11.00 - 12.30 Session Two • 3.00 - 3.20 Afternoon Tea • 9.00 - 10.40 Session One Registration • 12.30 - 1.30 Lunch • 3.20 - 4.30 Session Four • 10.40 - 11.00 Morning Tea • 1.30 - 3.00 • 4.30 Close of Workshop Session Three All WILMA Members receive 10% off the Standard Rate Sign up today at www.wilma.net.au ! To request an electronic version for easy circulation, email marketing@liquidlearning.co.nz Women in Leadership and Management Australasia is an online network developed to network, discuss and share ideas with other Women in Australasian Business Leadership and men who are wanting to help improve the current leadership imbalance. The WILMA network has been created as an initiative to help improve the conversation surrounding gender equality in leadership positions across Australasia. WILMA aims to bring you informative and insightful blog posts and the opportunity to connect with others through the online forum. SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +64 9 927 1500 or email: partnership@liquidlearning.co.nz The 2nd Women in Emergency Services, Enforcement and Defence Leadership Summit 2015 18, 19 & 20 August 2015 Booking Form Copthorne Hotel Wellington 100 Oriental Parade, Oriental Bay Wellington 6011 Ph: +64 4 385 0279 VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT Receive $300 off registration if you register and pay by 28 May 2015 1 Receive $100 off registration if you register and pay by 23 July 2015 Receive $200 off registration if you register and pay by 25 June 2015 Organisation Name Registration Information Address Suburb Title Full Name or TBA Title Position State Full Name or TBA Title Position Phone Fax Fax Phone Email c Summit c Post-Workshop Full Name or TBA Position Phone Email Postcode Fax Email c Summit c Post-Workshop c Summit c Post-Workshop * Please photocopy this form if more than three will attend 2 Please confirm my registration for The 2nd Women in Emergency Services, Enforcement and Defence Leadership Summit 2015 c Your Investment No. # Standard Rate Early Bird Rate* Super Saver Rate** Value Plus Rate*** Summit + 1 Full-Day Workshop (3 days) Options (per person) $3195 + GST = ($3674.25) $3095 + GST = ($3559.25) $2995 + GST = ($3444.25) $2895 + GST = ($3329.25) Summit Only (2 days) $2395 + GST = ($2754.24) $2295 + GST = ($2639.25) $2195 + GST = ($2524.25) $2095 + GST = ($2409.25) 1 Full-Day Workshop (1 day) $1295 + GST = ($1489.25) N/A N/A N/A * Receive $100 off registration if you register and pay by 23 July 2015 ** Receive $200 off registration if you register and pay by 25 June 2015 *** Receive $300 off registration if you register and pay by 28 May 2015 Group Discounts Available: 3 – 4 people: 10% off Standard Rate 5 – 7 people: 15% off Standard Rate TOTAL incl GST Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only. Email this form to: 3 registration@liquidlearning.co.nz or All Prices listed in New Zealand Dollars WELD0815z - I Call us on: +64 9 927 1500 Payment Details Please Note: Payment is required prior to attending this event. 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