Women in Retail and FMCG Leadership Summit 2015 An inspiring and informative leadership development experience for leaders and emerging leaders working within the fast paced environment of Retail and FMCG FEATURED SPEAKERS Erica Berchtold Managing Director - Sports Retailing Super Retail Group Kate Mason-Dryden Human Resource Director Coca-Cola Amatil Australia Vice-President International Womens Forum Amanda Banfield Managing Director Mondelez Cathi Scarce General Manager National Operations Liquor Coles Jennifer Moss Ph.D. Vice President, Research & Development - Asia Pacific Campbell Arnott’s Melinda Smith Commercial Director Masters Yvonne van Nes Commercial Strategy Director PepsiCo Michele Garra Vice President of Retail Sales Optus Judy Coomber Managing Director Peter Alexander Nicola Mills Chief Executive Officer Pacific Retail Management Christine Corbett Executive General Manager, Postal Services Australia Post Sarah Cleggett General Manager - Product, Experience and Communications Scentre Group Julia Banks Chief General Counsel and Company Secretary George Weston Foods Karen Bozic General Manager Replenishment - Food and Liquor Woolworths Limited Louise Baker Sales Director Frucor Beverages Janie Heywood Regulatory & Medical Affairs Director, Australia and NZ Reckitt Benckiser Catherine Nolan Founder Gender Gap Gone Sonia McDonald Chief Executive Officer Leadership HQ Suzi Skinner Managing Director Roar People PROUDLY SUPPORTED BY Pre-Summit Workshop 8 September 2015 Summit 9 & 10 September 2015 Post-Summit Workshop 11 September 2015 Novotel Darling Harbour EXPLORE Harness the tools required to excel in a complex, competitive and changing / disrupted environment Understand the importance of your unique value proposition and brand as a leader Master critical leadership skills to enhance culture, performance and employee engagement Inspirational stories of achievement and success from established leaders from across the Retail and FMCG sector EARLY BIRD DISCOUNTS Book & Pay by 16 June 2015 to receive an additional Value Plus Discount! Phone: +61 2 8239 9700 Fax: +61 2 8239 9777 www.liquidlearning.com.au Booking Code - I Pre-Summit Workshop 8 September 2015 9.00 - 4.30 Projecting an Executive Presence to Influence Career Advancement Great career heights are rarely reached without a little help from others. When you ask senior leaders how they found their supporters, their answers frequently encompass a great deal of chance, luck and shoulder-tapping. It seems a hard model to replicate. As an Executive Coach of eight years, Cath has a deeper insight into what elements can contribute towards career advancement. Luck is not as random as a lottery win, but can be created with the right combination of science and art. The gold lies in a combination of competence and presence. This interactive workshop will tackle both. It is not enough to be the best at your job. You must demonstrate your leadership brilliance, and project a few key attributes to proactively enhance your chances of attaining your career goals. By leveraging your strengths, building a fanclub and exerting a powerful executive presence you will be noticed. This interactive workshop will provide the tools to leverage your leadership capabilities. It will provide practical strategies which can be implemented to help you become a stronger, more authentic leader and to attract the attention of those who can speed up your career rise. This workshop will explore: Know your why: • Identify your career joy so that you can chase it and others attract to it • Understand your core strengths and how to best leverage them • Understand what strengths you need to have, for the goals you are chasing Mentors: • Identify who you need in your network • Maximise your mentor relationships • Understand the difference between advocates, supporters and mentors – and how to get them all! Creating executive presence: • How effective are your verbal communication skills? • Elevate your physical presence • Have your attitude working for you Digital Presence: • Create your least-painful, most impactful digital presence • Identify strategies for boosting your online footprint Expert Facilitator: Catherine Nolan Founder Gender Gap Gone Catherine has extensive background in organisational and individual development across a wide range of industries. Catherine’s client group has previously included many reputable companies - including Coca-Cola Amatil and Johnson & Johnson. Catherine’s background experience and professional development allows real-world and up to date insight into market trends and expectations. She has broad experience assisting businesses to design and implement their own talent acquisition, development of high performing teams, coaching leadership and overall talent management practices that features training line managers in these critical areas of management and leadership. WORKSHOP SCHEDULE • 8.30 - 9.00 • • Registration • 11.00 - 12.30 Session Two • 3.00 - 3.20 9.00 - 10.40 Session One • 12.30 - 1.30 Lunch • 3.20 - 4.30 Session Four 10.40 - 11.00 Morning Tea • 1.30 - 3.00 • 4.30 Close of Workshop VALUE PLUS DISCOUNT Receive $400 off registration if you register and pay by 16 June 2015 Session Three Afternoon Tea SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9700 or email: partnership@liquidlearning.com.au Enhancing your Leadership Potential and Profile to Thriv Day One 9 September 2015 8.30 - 8.55 Registration and Morning Coffee 8.55 - 9.00 Official Welcome and Opening Remarks from the Chair 9.00 - 9.30 OPENING KEYNOTE CASE STUDY Optimising your potential as an executive, wife, mother and friend In order to be successful in your professional and personal life, women must productively juggle numerous responsibilities. Splitting your time and resources between these different roles and seeking the right balance, is extremely challenging. To be effective in any role demands full commitment and presence. Melinda understands the importance of setting priorities and giving her full attention to every task in order to optimise her time as an executive, wife, mother and friend. She will discuss: • Advice on juggling a successful career with a demanding personal life • Planning, prioritising and remaining fully committed to every role you play • Personal strategies used to be successful as an executive, wife, mother and friend 9.30 - 9.45 in the Just Group. In this session Judy will discuss: • Leadership journey – The ups and the downs • Constructing and communicating a strong sense of image, brand and values to your team and the consumer • Practical advice for aspiring and existing leaders Judy Coomber Managing Director Peter Alexander 11.30 - 11.45 Questions and Discussion 11.45 - 12.15 CASE STUDY Influencing, inspiring and inducing creativity and change Creativity and change are key elements to facilitate success in both the Retail and FMCG sectors. In order to gain a competitive advantage, it is critical to encourage yourself and your team to think outside the box in order to deliver innovative outcomes. In this session, Jennifer will explore how to influence and inspire creativity and change across crossfunctional teams. She will use real life examples, to discuss: • Addressing and challenging entrenched ideas and processes • Gaining the confidence to drive your ideas forward • Challenging yourself to think more creatively Jennifer Moss Ph.D. Vice President, Research and Development - Asia Pacific Campbell Arnott’s Melinda Smith Commercial Director Masters 12.15 - 12.30 Questions and Discussion Questions and Discussion 12.30 - 1.30 Networking Lunch 9.45 - 10.15 EXPERT COMMENTARY 1.30 - 2.30 Overcoming the barriers to success - Addressing adversity with agility, assurance and achievement Louise Baker Sales Director Frucor Beverages Janie Heywood Regulatory and Medical Affairs Director, Australia and NZ Reckitt Benckiser Karen Bozic General Manager Replenishment - Food and Liquor Woolworths Limited Sarah Cleggett General Manager - Product, Experience and Communications Scentre Group Julia Banks Chief General Counsel and Company Secretary George Weston Foods 10.15 - 10.30 Questions and Discussion 10.30 - 10.45 INTERACTIVE NETWORKING SESSION 10.45 - 11.00 Morning Tea 11.00 - 11.30 CASE STUDY Succeeding as a leader in the Retail and FMCG sector does not only require refined leadership capabilities, but also the aptitude to convey a strong sense of brand to both your team and the consumer. Strong branding is more than simply awareness; it encompasses your organisations messages, values and culture. As a leader it is your responsibility to ensure your brand is aptly projected in both the workplace and marketplace. Judy is the Managing Director of Peter Alexander - one of seven portfolios Navigating the ever changing, competitive landscape The Retail and FMCG landscape is forever evolving and poses continual challenges to the leader. For a leader to survive and thrive in such a dynamic environment, it is critical to constantly adapt to change and embrace it as a constant. Continually embracing your unique value preposition can help to define leadership excellence. This panel will discuss: • Developing workable strategies to cope with constant change, and unanticipated events, challenges and crises • Upholding your unique value preposition to attain a competitive edge • Building resilience in yourself and others in order to cope with change • Navigating a complex environment to attain leadership success Leading through times of significant adversity, major projects and conflicting “priorities” in business can be challenging to balance against a woman’s “day to day business job” and personal priorities. With extensive experience across the FMCG sector, Julia understands the challenges for women coming up through the ranks, and is a reputable mentor for helping women develop focus for success in leadership. She will discuss: • Leading teams through “big” business issues such as complex projects, deals, crisis and issues management situations while managing a “day to day business job” and personal priorities • Developing focus and techniques for success towards leadership positions Become a leading brand – Conveying and communicating central values to your team and customer INTERACTIVE PANEL DISCUSSION 2.30 - 3.00 EXPERT COMMENTARY Developing and nurturing successful, strategic partnerships to leverage its benefits Unlocking the potential of a strategic partnership provides great opportunity to accelerate business success. When executed efficiently, these strategic alliances can provide a gateway to secure revenue streams and growth in a highly competitive industry. With twenty years of experience, Yvonne has mastered the building blocks required to harness the PLUS TWO WORKSHOPS! SUPER SAVER DISCOUNT Plus Two Separately Bookable Full-Day Workshops on 8 & 11 September 2015 Receive $300 off registration if you register and pay by 14 July 2015 ve in a Complex Environment benefits from a strategic partnership. She will explore: • Identifying opportunities for developing strategic partnerships • Adopting clear commercial strategy with structure, accountability, and collaboration • Maintaining a win-win relationship Yvonne van Nes Commercial Strategy Director PepsiCo 3.00 - 3.15 Questions and Discussion 3.15 - 3.30 Afternoon Tea 3.30 - 4.00 Master Day Two 10 September 2015 8.30 - 8.55 Morning Coffee 8.55 - 9.00 Opening Remarks from the Chair 9.00 - 9.30 The path to leadership can be complex and varied, and calls for a range of high-level skills, an entrepreneurial acumen and the right opportunity. As one of the most influential women in the retail industry, Erica understands the challenges women face to reach the top. In this session, she will share: • Her personal leadership journey - The challenges faced and overcome • Seizing the right opportunity • Developing the confidence to put yourself forward for success CASE STUDY Leading innovation and transformation – Continuously adjusting to match customers contemporary needs Leading innovation to ensure business outcomes is a frequent challenge for every leader. The customer’s needs are forever evolving, and to be successful in the Retail and FMCG industries, it is critical to continuously reassess and develop new approaches. Tasked with modernising the letters business to meet the needs of all Australians, Christine understands the importance of innovation. In this session, Christine will share: • Continuously modernising to meet customers continuously changing needs • Compelling constant business transformation in approach and processes • Encouraging, embracing and collaborating ideas as a source of innovation Christine Corbett Executive General Manager, Postal Services Australia Post 4.00 - 4.15 Questions and Discussion 4.15 - 4.45 CASE STUDY Cultivating a successful and engaging workplace culture As a leader, it is critical to build a workplace culture that encourages positivity, engagement and success. Such a culture supports your team’s development, and as a result leverages excellent business outcomes. It takes a particular type of leader to construct this so efficaciously. Cathi has developed positive workplace relations between herself and her team, and as a consequence has constructed a satisfying and successful environment. In this session, Cathi will discuss: • Mobilising, engaging and compelling large teams • Building successful and productive professional relations • Fostering a healthy work place culture Cathi Scarce General Manager National Operations Liquor Coles 4.45 - 5.00 Questions and Discussion 5.00 Concluding Remarks from the Chair NETWORKING RECEPTION 5.00 - 6.00 OPENING CASE STUDY Attaining leadership success - An inspirational leadership story Erica Berchtold Managing Director - Sports Retailing Super Retail Group 9.30 - 9.45 Questions and Discussion 9.45 - 10.15 CASE STUDY Building and refining high performing teams to maximise outcomes Releasing your team’s full potential is one of the great challenges for a leader. It is a leader’s responsibility to hone a team’s skills and competencies to ensure that they are well equipped to achieve outstanding outcomes. Michele will explore how she has learnt to maximise her team’s outcomes throughout her career. She will explore: • Insights from her career story • Developing and managing high performance teams • Strategies to encourage and increase productivity Michele Garra Vice President of Retail Sales Optus 10.15 - 10.30 Questions and Discussion 10.30 - 10.45 Morning Tea 10.45 - 11.15 CASE STUDY Lead your own way – Embracing individuality to harness your competitive advantage Remaining true to yourself is one of the understated attributes that contribute towards leadership excellence. By embracing your own unique outlook; creativity and inventiveness can be increased in leadership. On a more personal note, authenticity allows for you to set your priorities accurately, which delivers greater satisfaction and successful outcomes. With extensive experience leading one of the fastest growing food manufacturers in Australia and New Zealand, previously known as Kraft Foods and Cadbury, Amanda will discuss: • Her global leadership journey • Setting priorities accurately • The competitive advantage released through authenticity Amanda Banfield Managing Director Mondelez 11.15 - 11.30 Questions and Discussion 11.30 - 12.00 CASE STUDY Embracing an entrepreneurial mind-set in leadership Make the most of your Liquid Learning experience, join us to network over complimentary canapés and drinks Frequently listed as one of eight entrepreneurs to watch in 2015, Nicola is the founder and CEO of Pacific Retail EARLY BIRD DISCOUNT VALUE PLUS DISCOUNT Receive $150 off registration if you register and pay by 11 August 2015 Receive $400 off registration if you register and pay by 16 June 2015 ring the Tools to Become an Inspiring, Influential and Dynamic Leader leadership capability. Our chair, Sonia, will: • Discuss the most valuable advice to take from the conference • Consider how the lessons which have been learnt can be put into practice • Facilitate the interactive ‘think tank’ - Table your individual questions and personal challenges Management with 50 retail and commercial kitchen outlets throughout Australia, New Zealand, the Philippines and Hong Kong. Nicola’s leadership encapsulates an entrepreneurial mind-set, which has contributed to her success. In this session, Nicola will share: • Her leadership journey • A tenacity to push ideas into reality • Having the confidence to take risks Nicola Mills Chief Executive Officer Pacific Retail Management 12.00 - 12.15 Questions and Discussion Sonia McDonald Chief Executive Officer Leadership HQ Concluding Remarks from the Chair and Summit Close 4.15 12.15 - 1.15 Networking Lunch 1.15 - 2.00 EXPERT COMMENTARY Diversity inclusive as a leadership strategy Leaders are often frustrated by the gender pay gap: “I like women; I’m not part of the problem”. Or more dangerously, “I’m a woman; I’m not part of the problem”. How can you be sure that your behaviours are inclusive? Flexible, inclusive corporate policies don’t necessarily translate to gender equity among leaders. Inclusive environments are hard won because they are different to the traditional employment landscape. Divisive behaviours are most often unconscious. When new people join your team it’s critical that their values match the culture you’re aiming for and not the one you’re running from. Cath will explore: • Practical application to being an inclusive leader • Navigating your own unconscious bias • Building and developing an inclusive team Catherine Nolan Founder Gender Gap Gone 2.00 - 2.15 Questions and Discussion 2.15 - 3.00 CASE STUDY Leveraging opportunity to obtain optimum leadership potential Leveraging opportunity can be a powerful catalyst for facilitating career progression. However opportunity is not always presented in a clear-cut manner, and is potentially perceived as a risk. Kate explores how to identify the right opportunity and to have the confidence to take necessary risks. She will discuss: • Her personal leadership journey and the opportunities she seized • Identifying, grasping and maximising the right opportunities • Possessing the confidence to take and follow-through by maximising opportunities in line with career aspirations Kate Mason-Dryden Human Resource Director Coca-Cola Amatil Australia Vice-President International Womens Forum 3.00 - 3.15 Questions and Discussion 3.15 - 3.30 Afternoon Tea 3.30 - 4.15 INTERACTIVE CLOSING ROUNDTABLE What happens next? The future for female leaders in the Retail and FMCG Sectors Summing up the advice, strategies and tools that were discussed during the past two days, this interactive roundtable is an opportunity to reflect on the presentations and explore what has been learnt. It is important to fully grasp what has been presented so to develop your future vision and ideas into strategic actionable plans. Sonia will assist to revitalise the learning outcomes and to motivate delegates to effectively drive positive change to their Phone: +61 2 8239 9700 Fax: +61 2 8239 9777 www.liquidlearning.com.au ABOUT THE EVENT Women make up the majority of the Retail and FMCG workforce, and influence over 80% of consumer purchasing decisions. These two verities invoke the expectation that women would hold the lions share of top leadership roles within the Sector– however, in reality, this fails to be the case. Despite considerable progress over the past decade, the hard truth remains that many complex and enduring factors are holding women back from acquiring these top leadership positions. The Women in Retail and FMCG Leadership Summit 2015 addresses the challenges women face in this unique environment, and provides practical insight and solutions to overcome obstacles. Inspirational women who have navigated their way to top leadership, will offer their individual accounts on how to overcome challenges, grasp opportunities and gain a competitive edge. This event aims to equip emerging and aspiring female leaders from across Retail and FMCG with the essential tools required to attain their personal career goals and achieve leadership excellence. Individual and team package options are available, register early to ensure you are part of this outstanding event! Follow this event on Twitter using the event hashtag #WRF15 and @LiquidLearning for daily industry updates! WHO WILL ATTEND Aspiring, emerging and existing female leaders from any role across the Retail and FMCG Sector, including: • Chief Executive Officers • State Managers • Chief Marketing Officer • Group Managers • Chief Financial Officer • Senior Managers • Managing Directors • Line or Business • Vice-Presidents • Directors • Team Leaders • Heads of • Leadership Programs • General Managers • HR / L & OD / Diversity • National Managers Managers Post-Summit Workshop 11 September 2015 9.00 - 4.30 Inspiring, Initiating and Coping with Change - Enhancing your Ability to Impact and Manage Change Change takes a multitude of forms in the Retail and FMCG Sectors. It can be a change in your workplace structure, transitioning roles, or simply driving change to remain competitive and relevant within the market. To succeed as a leader, it is crucial to exceptionally manage all forms of change. Managing change requires a strong ability to be adaptable and possess a strong understanding of how to effectively influence innovation to determine successful outcomes. Leaders who are successful at working with change have actively honed their leadership toolkit - they are resilient, confident and exert a natural influence. This interactive workshop will explore the tools necessary to ensure you are a successful change leader. It will explore: Influencing and managing positive change • Exerting authentic influence • Proactively targeting and improving your own capabilities to drive change • Tenaciously driving your ideas into a reality by making an emotional and rational case • Using influencing strategies to drive change effectively Dealing with resistance • Building a common consensus to change • Constantly communicating your vision to engage your team • Effective skills to deal with conflict and resistance Innovative change • Embracing innovation and new ways of operating to ensure long-term success • Encouraging your team to think outside the box • Building the confidence to challenge entrenched ideas Expert Facilitator: Suzi Skinner Managing Director Roar People Suzi is the Managing Director of a boutique consultancy in Sydney Australia, working with organisations to transform leadership, accelerate change toward more inclusive workplaces and enhance employee engagement. For over a decade, Suzi has coached and facilitated at executive and board level in a range of leading organisations. Her focus on sustainable transformational leadership, and creating high performing teams, has resulted in successful outcomes in a wide variety of national and international client projects, in the UK, USA, Middle East and Asia Pacific. WORKSHOP SCHEDULE • 8.30 - 9.00 • • Registration • 11.00 - 12.30 Session Two • 3.00 - 3.20 9.00 - 10.40 Session One • 12.30 - 1.30 Lunch • 3.20 - 4.30 Session Four 10.40 - 11.00 Morning Tea • 1.30 - 3.00 • 4.30 Close of Workshop Session Three Afternoon Tea ALSO AVAILABLE Women in Procurement Leadership Summit 2015 21, 22 & 23 July 2015 Crowne Plaza Melbourne The 3rd Women in Media and Communications Leadership Summit 2015 14, 15, 16 & 17 September 2015 Mercure Sydney SUPER SAVER DISCOUNT Receive $300 off registration if you register and pay by 14 July 2015 The 2nd Women in Project Management Leadership Summit 2015 14, 15, 16 & 17 September 2015 Rendezvous Grand Hotel, Melbourne SPONSOR TODAY! Limited sponsorship and exhibition opportunities available. For your chance to brand yourself as a market leader, please call: +61 2 8239 9700 or email: partnership@liquidlearning.com.au Booking Form Novotel Darling Harbour 100 Murray St Pyrmont NSW 2009 Ph: +61 2 9934 0000 Women in Retail and FMCG Leadership Summit 2015 8, 9, 10 & 11 September 2015 VALUE PLUS DISCOUNT SUPER SAVER DISCOUNT EARLY BIRD DISCOUNT Receive $400 off registration if you register and pay by 16 June 2015 1 Receive $150 off registration if you register and pay by 11 August 2015 Receive $300 off registration if you register and pay by 14 July 2015 Organisation Name Registration Information Address Title Suburb Full Name or TBA Title Position State Full Name or TBA Title Position Phone Fax Fax Phone Email c Pre-Workshop c Summit c Post-Workshop Full Name or TBA Position Phone Email Postcode Fax Email c Pre-Workshop c Summit c Post-Workshop c Pre-Workshop c Summit c Post-Workshop * Please photocopy this form if more than three will attend 2 Please confirm my registration for the Women in Retail and FMCG Leadership Summit 2015 c Your Investment No. # Standard Rate Early Bird Rate* Super Saver Rate** Value Plus Rate*** Summit + 2 Full-Day Workshop (4 days) Options (per person) $4095 + GST = ($4504.50) $3945 + GST = ($4339.50) $3795 + GST = ($4174.50) $3695 + GST = ($4064.50) Summit + 1 Full-Day Workshop (3 days) $3295 + GST = ($3624.50) $3145 + GST = ($3459.50) $2995 + GST = ($3294.50) $2895 + GST = ($3184.50) Summit Only (2 days) $2495 + GST = ($2744.50) $2345 + GST = ($2579.50) $2195 + GST = ($2414.50) $2095 + GST = ($2304.50) 1 Full-Day Workshop (1 day) $1295 + GST = ($1424.50) N/A N/A N/A * Receive $150 off registration if you register and pay by 11 August 2015 ** Receive $300 off registration if you register and pay by 14 July 2015 *** Receive $400 off registration if you register and pay by 16 June 2015 Group Discounts Available: 3 – 4 people: 10% off Standard Rate TOTAL incl GST 5 – 7 people: 15% off Standard Rate 8 + people: 20% off Standard Rate Conditions: Group Discounts apply for bookings made simultaneously. Only one discount applies. Group discounts apply to standard rates only. Group discounts are not applicable to Value Plus, Super Saver and Early Bird rates. Value Plus, Super Saver and Early Bird Discounts are not applicable to the individual Workshop. Discounts cannot be applied retrospectively and must be claimed at the time of booking. Liquid Learning Group reserves the right to have sole discretion on an organisation’s eligibility for discounts. All Prices listed in Australian Dollars WRF0915 - I Note: Course materials, refreshments & lunches are included. Travel and accommodation are NOT included. Registration Options are per person only. Email this form to: 3 registration@liquidlearning.com.au or Call us on: +61 2 8239 9700 Payment Details Please Note: Payment is required prior to attending this event. 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