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FA390600TX Decorative
Fireplace/Heater - Navy
FA390700TX Decorative
Fireplace/Heater - Red Orange
ASSEMBLY INSTRUCTIONS
Holly & Martin® a valued brand of SEI
Customer Service 1-800-633-5096
service@hollyandmartin.com
www.hollyandmartin.com
ELECTRIC FIREPLACE
USER OPERATING MANUAL
CONSUMER SAFETY INFORMATION
PLEASE READ THIS MANUAL BEFORE INSTALLING AND OPERATING THIS APPLIANCE
WARNING!!!
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY
RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS NEAR THIS APPLIANCE.
Safety Feature:
This unit has an internal thermal overload protector. When an overheat temperature is
reached, the heater will automatically shut off. Operation can only resume when the unit
is reset. (See instructions below)
To Reset Heater:
Unplug the heater and wait 10 minutes for the unit to cool down. After 10 minutes, plug
the heater in again and follow the Operating Instructions described in this manual.
IMPORTANT OPERATING & SAFETY INSTRUCTIONS
CAUTION:
HIGH TEMPERATURES!
KEEP DRAPERIES, ELECTRICAL CORDS AND OTHER FURNISHINGS AT LEAST 3 FEET FROM THE
FRONT, SIDES, AND REAR OF HEATER.
WARNING:
--RISK OF FIRE – KEEP COMBUSTIBLE MATERIAL AWAY FROM THE FRONT OF THE ELECTRICAL
FIREPLACE.
--SERVICE SHOULD BE PERFORMED ONLY WHILE THE ELECTRICAL FIREPLACE IS DISCONNECTED
FROM POWER SUPPLY.
IMPORTANT OPERATING AND SAFETY INFORMATION
Warning:
Warning Any use of this appliance other than recommended by the manufacturer in these users
manual may cause fire, burns, electric shock and /or other serious injuries
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,
electric shock,
shock, and injury to persons including the following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
Read all instructions before using this appliance.
This appliance is hot when in use. To avoid burns, don’t let bare skin touch hot surfaces. The grill at the bottom
of this heater in particular will become hot when the heater is active. Keep combustible materials such as furniture,
pillows, bedding, papers, clothes, and curtains etc., at least 3 feet (0.9m) away from the front of the appliance.
Keep all items away from the sides and back of the appliance and take special care not to block the air intake or
exhaust vents. Use handle when moving this heater.
Extreme caution is necessary when the appliance is used by or near children or invalids and whenever the heater
is left operating and unattended.
Always unplug this appliance when not in use
Do not operate the appliance if the power cord or plug has been damaged or the heater has been damaged or
malfunctioned in any way. Take the appliance to authorized service facility for examination, electrical or mechanical
adjustment or repair.
Do not use outdoors.
Do not use the appliance in bathrooms, laundry areas and similar indoor locations. Never locate the appliance
where it may fall into a bathtub or other water container.
Do not run the power cord under carpeting. Do not cover cord with throws, rugs, runners, or similar coverings.
Do not route cord under furniture or applicances. Take care to position the cord away from high traffic areas and
such that it cannot be tripped over.
To disconnect the appliance, turn all controls “OFF”, then remove the plug from the outlet.
This appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only
one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the appliance.
To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces like a
bed, where openings may become blocked.
A heater has hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable
liquids are used or stored.
Use this heater only as described in this manual. Any other use not recommended by the manufacturer may
cause fire, electric shock, or injury to persons.
Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power
tap.
Do not attempt to burn wood or other materials in this heater.
When transporting or storing the heater, take care to keep both the unit and power cord/plug dry, free from
excessive vibration, and away from heat sources.
SAVE THESE INSTRUCTIONS FOR FUTURE USE
MAINTENANCE
Warning:
Warning Before attempting to perform any maintenance on this appliance, turn all controls to the
“OFF” position and unplug. Allow the appliance to be “OFF” for at least 10 minutes before
performing any maintenance in order to allow all components to cool properly.
REPLACING LIGHT BULBS:
1.
2.
3.
4.
5.
Ensure that all controls are “OFF”, the appliance is unplugged, and bulbs are cool to the touch.
Wear latex gloves to ensure that grease/oil from your hands does not transfer to the bulbs.
Remove back panel to access light bulbs.(see Fig B)
Remove the burnt out light bulb and replace with a new bulb. Hand-tighten the bulbs only--do not over tighten.
Replace back panel and screws.(see Fig B)
Warning: Do not exceed the recommended bulb wattage.
Use only 120V, 40W, E12 chandelier light bulb, Candelabra Base. The lamp holder is model E12.
CLEANING
1.
2.
To remove dust from glass window, use clean dry cloth.
To remove fingerprints or other marks from glass window, use clean damp cloth. Do not spray glass cleaner or other
liquids directly onto the window.
Clean metal surfaces with a clean damp cloth making sure not to push dust or debris into any air intake or exhaust
vents.
Do not use abrasive cleaners or spray liquids on any part of the appliance.
3.
4.
NOTE:
1. When you first turn the heater on, it may emit a slight but harmless odor. This odor results from certain oils or greases
being heated as the appliance is used for the first time. This odor is not harmful, and should not reoccur after the
first operation of the appliance.
FLAME EFFECT
1.
Push the I/O button to downward/“ON” position” to turn on the flame effect. Return button upward to turn off the
flame effect. (see Fig A)
HEAT SETTING
1.
2.
Push the I/O button to the downward/“ON” position then the I button to the downward/“ON” position to activate the
low heater setting. Returning the I button to the upward/“OFF” position will turn heater off, but flame effect will
still be illuminated. (see Fig A)
To activate the high heat function, push the I/O button to the downward/“ON” position then the I button to the
downward/“ON” position, then the II button to the downward/“ON” position. Returning the II button to the
upward/“OFF” position will return the heater to the low heat setting. (see Fig A)
INSTALLATION
NOTE: A 15AMP,120Volt circuit is required. Dedicated circuit is preferred but not essential in all cases. A dedicated
circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is
operating. Additional appliance on the same circuit may exceed the current rating of the circuit breaker.
WARNING:
1.
2.
3.
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord
is stored or secured to avoid tripping or snagging to reduce the risk of fire, electric shock, or injury to persons.
Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to
reduce the risk of fire, electric shock, and injury to persons.
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock, or injury to
persons, always use a licensed electrician.
BEFORE USING THIS APPLIANCE:
1.
2.
3.
Please check that the circuit break for this appliance is on.
Light bulbs may become loose during shipping. If the flame effect is dim or does not operate properly at first,
ensure that the light bulbs are properly secured in the sockets (bulbs should be finger tightened --don’t over
tighten). See “Replacing Light Bulb” section of this manual for instructions.
The information regarding this appliance can be found on the rating plate located on the back of the unit.
PLUGGING IN THE HEATER:
1.
2.
Make sure the appliance’s main “I/O” is switch OFF(refer to operating instruction section).
Plug the unit into a no less 15Amp/120V outlet.
TECHNICAL SPECIFICATIONS
Model#
Rate Voltage
Rate Power(Total)
Power of Heating Apparatus
Flame Power
Motor Power
Specification of the Bulb
FA390600TX/FA390700TX
AC 120V, 60Hz
1400W
650W/1300W
80W
20W
2 pcs E12
TROUBLESHOOTING
Warning: Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to
service. Only a qualified professional should attempt to service or repair the appliance.
FREQUENTLY ASKED QUESTIONS(FAQS)
PROBLEM
POSSIBLE CAUSE
Flame is dim or not 1. Light bulbs are burnt out
present.
2. “Flame wand” has come loose
from bracket
No warm air is coming
from the heater.
1. The overheat protection device in
the appliance has been triggered.
The appliance turns
off and will not turn
back on.
1. The overheat protection device in
the appliance has been triggered.
2. House circuit breaker has been
tripped.
SOLUTION
1. Inspect light bulbs and replace if necessary.(see
Maintenance section of this manual)
2. Remove screws holding back panel in place and
remove back panel. Secure end of “flame wand”
back into the support bracket.
1. Turn all controls off, unplug the appliance.
Allow to cool for at least 10 minutes. Plug back in
and restart.
1. Turn all controls off. Unplug the appliance.
Allow to cool for at least 10 minutes. Plug back in
and restart.
2. Reset house circuit breaker.
Parts Replacement Form
Customer Information
Name
Address
City/State/Zip Code
Phone Number
Please indicate where you purchased this item: Store/Website/Catalog
Please indicate color/size/style number:
Style No
Parts Letter
Parts Description
Quantity Needed
Please immediately examine this product carefully. Any request for missing parts or damage replacement must
be received within 90 days of your receipt of the product. Replacement, if available, will be honored within this
time frame. Parts will not be available for items arriving fully assembled. We do not recommend modifying
product(s) and we are not responsible for any damages due to product modification(s). If damages or missing
parts are not reported within 90 days of your receipt, we are under no obligation to provide parts or replacement
merchandise.
Please contact Southern Enterprises at 800-633-5096 or in Dallas 972-869-0111/ 9am – 4pm Mon-Fri Central
time if you have product issues or email us at service@hollyandmartin.com. Please ask for customer service
representative for issues involving damages or replacement parts. Please ask for technical assistance
representative for any issues with product and assembly/construction.
Please contact the retailer that you purchased from for returns.
Customer Service 1-800-633-5096
service@hollyandmartin.com
www.hollyandmartin.com
600 Freeport Parkway, Suite 200
Coppell, Texas 75019