Terms and conditions Melaleuca Refugee Centre training courses How to book You can book online at http://melaleuca.org.au/training-list/ Booking confirmation Once we have processed your booking, we will send you a confirmation email with an electronic invoice. Your place is guaranteed once payment has been received. Payment Payment can be made via credit card during online registration. Alternatively, if you register without paying via credit card, Melaleuca will forward an invoice to your organisation contact details you included in your registration. Fees All training course fees listed in the program are free of GST (i.e. no GST payable). Course fees include tuition on the day(s), all relevant course materials, lunch and refreshments. Special requirements Melaleuca will make every effort to accommodate special requirements that have been notified in advance on the booking form. Course transfers Registrations may be transferred to substitute attendees if desired. Requests to transfer to alternative courses must be emailed to training@melaleuca.org.au 10 working days before the course date and any adjustment in fees received before transfer is confirmed. Cancellations and refunds If you notify Melaleuca by email up to 10 days before the start date of a course, you will receive a full refund of the course fee. If you withdraw for whatever reason within the 10 day notification period, the full fee will remain payable if you are unable to nominate a substitute attendee. Non-attendance A refund will not be paid where a registered attendee fails to attend a course and has not provided a cancellation notice to the Melaleuca. Cancellation by Melaleuca Where circumstances dictate, Melaleuca reserves the right to alter published programs, trainers, fees or venues. Every attempt will be made to provide adequate notice of any such changes to all registered attendees. In the event of a course being cancelled, a refund of the course fee will be made. 24 McLachlan Street, Darwin NT 0800 • PO Box 1930, Darwin NT 0801 • Tel: (08) 8985 3311 • Fax: (08) 8985 3322 Email: admin@melaleuca.org.au • Web: www.melaleuca.org.au • ABN: 50 116 495 405
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