Terms and conditions Melaleuca Refugee Centre training courses

Terms and conditions
Melaleuca Refugee Centre training courses
How to book
You can book online at http://melaleuca.org.au/training-list/
Booking confirmation
Once we have processed your booking, we will send you a confirmation email with an electronic
invoice. Your place is guaranteed once payment has been received.
Payment
Payment can be made via credit card during online registration.
Alternatively, if you register without paying via credit card, Melaleuca will forward an invoice to your
organisation contact details you included in your registration.
Fees
All training course fees listed in the program are free of GST (i.e. no GST payable).
Course fees include tuition on the day(s), all relevant course materials, lunch and refreshments.
Special requirements
Melaleuca will make every effort to accommodate special requirements that have been notified in
advance on the booking form.
Course transfers
Registrations may be transferred to substitute attendees if desired.
Requests to transfer to alternative courses must be emailed to training@melaleuca.org.au 10 working
days before the course date and any adjustment in fees received before transfer is confirmed.
Cancellations and refunds
If you notify Melaleuca by email up to 10 days before the start date of a course, you will receive a full
refund of the course fee.
If you withdraw for whatever reason within the 10 day notification period, the full fee will remain
payable if you are unable to nominate a substitute attendee.
Non-attendance
A refund will not be paid where a registered attendee fails to attend a course and has not provided a
cancellation notice to the Melaleuca.
Cancellation by Melaleuca
Where circumstances dictate, Melaleuca reserves the right to alter published programs, trainers, fees
or venues. Every attempt will be made to provide adequate notice of any such changes to all
registered attendees. In the event of a course being cancelled, a refund of the course fee will be made.
24 McLachlan Street, Darwin NT 0800 • PO Box 1930, Darwin NT 0801 • Tel: (08) 8985 3311 • Fax: (08)
8985 3322
Email: admin@melaleuca.org.au • Web: www.melaleuca.org.au • ABN: 50 116 495 405