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Register Today!
We Look Forward To Seeing You!
The North Carolina Association on Aging will hold its Annual Training Conference on Thursday, April
30th through Friday, May 1st at the Wilmington Convention Center in Wilmington, NC.
The NCAOA Annual Training Conference is an excellent opportunity to network with a concentrated,
yet diverse number of aging professionals and volunteers. The NCAOA Training Conference is now
the only state aging conference in North Carolina. More than 150+ persons are expected to attend,
making our conference large enough for quality, but small enough for good interaction among
participants.
Previous Conference Attendee Fields
AAA Staff
Administrators
Adult Services Staff
Aging Service Providers
Business Associates
Caregiver Specialists
Case Managers
Consultants
DSS Staff
Family Caregivers
Government Leaders
Health Care Professionals
Nutrition Service Staff
Ombudsmen
Parks & Recreation Staff
Planners
Policy Makers
Program Directors
Researchers/Educators
Senior Adults
Senior Center Staff
Students
Volunteers
We Hope YOU Will Join Us!
Conference Hotel Accommodation Information
NCAOA has secured a group rate at the below hotel within walking distance to the Convention Center.
Hilton Wilmington Riverside
Address: 301 North Water Street, Wilmington, NC 28401
Reservation Phone: 910­763­5900
Hotel Rate: $139.00 per night
NCAOA Group Code: AOA
Group Rate End Date: March 28, 2015
Hotel Parking Rates:
Overnight Guests ­ $11.00 per night Valet ­ $15.00 per night
Please Note: There are several hotel options within close proximity to the Convention Center. We have made
efforts to secure the best rate at the Hilton but you are welcome to seek other accommodations.
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2015 NCAOA CONFERENCE AT A GLANCE
Thursday, April 30, 2015
8:30 a.m. – 10:00 a.m.
Registration Desk and Exhibit Hall Opens
10:00 a.m. – 11:30 a.m. Opening Session
11:30 a.m. – 12:30 p.m. White House Conference on Aging Listening Session Lunch
12:30 p.m. – 1:45 p.m. Concurrent Workshops A
1:45 p.m. – 2:00 p.m.
Break
2:00 p.m. – 3:15 p.m.
Concurrent Workshops B
3:15 p.m. – 3:30 p.m.
Break
3:30 p.m. – 4:45 p.m.
Concurrent Workshops C
5:30 p.m. – 8:00 p.m.
NCAOA Riverboat Dinner Cruise (Silent Auction)
Friday, May 1, 2015
7:30 a.m. – 8:30 a.m.
Networking Breakfast with Poster Presentations
8:30 a.m. – 9:15 a.m.
General Session
9:15 a.m. – 9:30 a.m.
Break
9:30 a.m. – 10:45 a.m.
Concurrent Workshops D
10:45 a.m. – 11:00 a.m. Break
11:00 a.m. – 12:15 p.m. Concurrent Workshops E
12:15 p.m. – 1:30 p.m. NCAOA Awards Luncheon and Conference Closing
1:30 p.m. – 2:30 p.m.
NCAOA Board of Directors Meeting
The 2015 NCAOA Excellence in the Field of Aging Awards
The North Carolina Association on Aging is pleased to announce that it is now accepting nominations for Excellence in the Field of Aging Awards. The awards categories are as follows: Service Excellence Award This award honors an employee for the quality of direct service they provide to older adults in their community. Candidates must be front line service delivery workers. Guiding Star Award This award honors a supervisor or manager for quality supervisory skills in the management of programs and staff they provide that benefit older adults. This award recognizes their ability to supervise and motivate staff as they provide quality work in their community. Rising Star This award honors a rising star employee with three or fewer years of work experience in the aging network. This award recognizes their ability to take on leadership roles and an interest in the future of their organization and the field of aging. Leadership Excellence Award This award honors a Chief Executive/Administrative Officer for the quality of leadership and organizational management they provide to their organization and to the aging network. Candidates must have significant year (candidate is preferred have 5 plus years of work experience) as a Chief Executive or Administrative Officer with their organization. Reaching for the Stars – Innovative Program Award This award honors an agency that has an innovative and creative program that is working to enrich the lives of older adults. We are looking for programs that are creative but effective in enhancing the lives of older adults. Visit NCAOA.org for a nomination form. Please submit nominations by April 6th. Page 3 of 12
Conference General Sessions
Thursday, April 30 at 10:00 am Opening Session Constantinos “Costas” Miskis, JD Bi­Regional Administrator, Administration for Community Living, U.S. Department of Health & Human Services Followed by: 11:30 pm – 12:30 pm White House Conference on Aging Listening Session Lunch Facilitated by: Mark Hensley, Division of Aging and Adult Services, NC Department of Health and Human Services Friday, May 1 at 8:30 am General Session Harriett C. Edwards, Ed.D. Associate Professor and Extension Specialist Department of Youth, Family, and Community Sciences North Carolina State University Friday, May 1 at 12:15 pm NCAOA Awards Luncheon & Conference Closing Suzanne P. Merrill, MSW Director, Division of Aging and Adult Services NC Department of Health and Human Services Page 4 of 12
Workshop Options
Thursday, April 30, 2015
12:30 p.m. – 1:45 p.m.
Concurrent Workshops A
Workshop 1: Yes You Can …Sell Sponsorships! In this day and age, creative fundraising is essential to the sustainability of non­profit programs and services. Public dollars are shrinking while the demands for services increase. In a similar manner, corporations/businesses are seeking ways to maximum their advertising dollars and market to a targeted audience. It’s a win­win…You have the audience they want and they have the money you want. This presentation will share how two agencies, Davidson County Senior Services and Aging, Disability and Transit Services of Rockingham County successfully took corporate sponsorships/partnerships to a new level. Presented by: Thessia Everhart­Roberts, Executive Director, Davidson County Department of Senior Services; Lee Covington, Executive Director, Aging, Disability and Transit Services of Rockingham County Workshop 2: Presentation Title: Benefits 101: What You Need to Know What programs does Medicaid offer and how does one apply? What kind of benefits are available to veterans? What is the difference between SSI and SSDI? Is it all a blur to you? This session will provide a general overview of Medicaid, Veterans and Social Security programs. This will include: 1) medical assistance programs offered by the Department of Social Services, the various ways to apply and basic eligibility criteria, 2) a summary of benefits offered by the Department of Veteran’s Affairs including service connected compensation, veteran’s pension, survivor’s pension, healthcare and burial benefits and 3) entitlement factors for Social Security and Supplemental Security Income. Presented by: Kenda Rodenberg, Universal Supervisor, New Hanover County Department of Social Services; Ellis Pinder, Veteran Services Officer, Social Services ­ Veteran Services, New Hanover County; Lisa Nobles, Technical Expert, Wilmington Social Security Office Workshop 3: Meeting the Needs of Caregivers: Building a Comprehenisve and Sustainable Model of Support Services Page 5 of 12
Presented by: Nicole M. Bruno, Executive Director, Guiding Lights Caregiver Support Center Workshop 4: Presentation Title: Falls Prevention & Home Safety Information & Referral Services According to the CDC, 1 in 3 adults age 65 and over fall each year. The NC Injury & Violence Prevention branch of the NCDHHS (2013) identified most fall­related emergency room visits & falls­related deaths in NC involved individuals age 65 and over. Costs for fall­related injuries among NC older adults admitted to the hospital averaged $25,000 in 2011(NCIVP, NCDHHS, 2013). Falls prevention & home safety information and referral services can reduce fall risk, improve safety, and increase independence and quality of life of community­dwelling older adults. This presentation, given by the executive director of a county aging agency and an occupational therapist who is the falls prevention & home safety coordinator of the agency, will provide insight into the benefits of these services. The presentation will discuss: 1) how the program was initiated; 2) falls statistics & prevention; 3) case studies and outcomes, and 4) resources for program development. Presented by: Sharon J. Elliott, DHS, GCG, OTR/L, BCG, FAOTA, Falls Prevention & Home Safety Coordinator 2:00 p.m. – 3:15 p.m. Concurrent Workshops B
Workshop 1: Volunteer Recruitment: Thinking Generationally! Community organizations depend upon volunteers to succeed. And we are finding that people are volunteering differently than in previous decades. This session will feature an overview of the various widely accepted characteristics of generational cohorts, and will guide participants to consider how understanding these characteristics can influence volunteer recruitment and engagement. Presented by: Harriett C. Edwards, Ed.D., Associate Professor and Extension Specialist, Department of Youth, Family, and Community Sciences, North Carolina State University Workshop 2: Loneliness and Social Isolation in Community Dwelling Older Adults The negative outcomes associated with extreme loneliness and social isolation in advanced age are well documented, however, social service programs often fail to fully understand and appreciate these problems. Learn more about the experience of loneliness for older adults, and characteristics associated with higher risk, for consideration in assessing clients and performing outreach. Gain a fuller understanding of social isolation and its causes to inform your practice of outreach and intervention. Improve your skill as an advocate for the aged by being able to draw clear connections between aging services and cost savings through a better understanding of these important issues. Presented by: Mineko Holloway, Executive Director, Lenoir County Council on Aging Workshop 3: Navigating the Ever Changing Waters of Medicare: Are You Prepared? Navigating Medicare can be a daunting task. Understanding the benefits and the choices for coverage may seem as if you are adrift on a sea of murky waters without a compass to guide your way. If you are a Medicare Page 6 of 12
beneficiary, caregiver or an aging professional, we have services anchored across the state to assist you in successfully charting your Medicare course. Join us as we review Medicare benefits, receive updates on assistance programs and understand the importance of reviewing Medicare statements for accuracy to avoid potential healthcare fraud, scams and abuse. SHIIP and NCSMP…working together for smooth Medicare sailing! Presented by: Van Braxton, Deputy Commissioner/SHIIP Director, Seniors’ Health Insurance Information Program (SHIIP); Stephanie Bias, NCSMP Program Coordinator, North Carolina Senior Medicare Patrol Program (NCSMP), NC Department of Insurance Workshop 4: Planning for Executive Director Succession As many of our long­term leaders in aging services approach retirement age, who will take their place? This workshop will examine a planned process for leadership transition to insure continuity of operations and the selection of the right new leader at the right time. Presented by Rick Eldridge of Rufty­Holmes Senior Center. Rick is part of a Succession Planning Committee his Board of Directors has created to plan for his retirement as he approaches thirty years as the only Executive Director of their agency. This workshop is especially relevant for non­profit agencies who select their own leaders, although those who are part of government agencies with advisory committee can also benefit from attending. Presented by: Rick Eldridge, Executive Director, Rufty­Holmes Senior Center 3:30 p.m. – 4:45 p.m. Concurrent Workshops C
Workshop 1: Own Kitchen Prepared Meals vs. Caterer We will take an in­depth look into preparing our own meals vs. catered meals for our nutrition programs. We will discuss the necessary steps needed to reach the decision of preparing meals. We will discuss how each of our programs came to the decision to prepare our meals. We will discuss best practices, cost efficiency, food control, and what we have learned during these ventures. We will discuss what options having your own kitchen opens your program up to, i.e. business enterprise, new funding streams. Presented by: Kimberly Strong, Executive Director, Cabarrus Meals on Wheels; Mike Rood, Executive Director, Montgomery County Council on Aging Workshop 2: Working Together: Building a Bridge Between Aging and Disability Networks At a time when budgets are often tight and resources are limited, it is more essential than ever to partner with others for effective service delivery. This session will highlight the collaboration among aging and disability agencies, how that collaboration was built and the resources each has to offer to help individuals live independently in the community. Presented by: Jane Jones, AAA Director, Cape Fear Council of Governments/AAA; Gloria Garten, Executive Director, Disability Resource Center­Center for Independent Living; Becky Setliff, Unit Manager, Vocational Rehabilitation and Independent Living Services Page 7 of 12
Workshop 3: In Good Faith: Co­Laborers For Aging Adults Faith­based groups and government agencies realize that no one entity can meet the needs of aging adults. Not today, and especially not in the future as the “age wave” appears on the horizon. Dr. Sandy Gregory speaks on the necessity for faith­based groups (such as NCBAM) to establish strategic cooperative partnerships with government and community agencies and work together to create quality programs that will enable aging adults and their families to live as independently as possible. Gregory also addresses the need to prepare churches for the “age wave” and the six generations present in the church and how their differing perspectives and communication styles influence their volunteerism. Presented by: Dr. Sandy C. Gregory, Director, North Carolina Baptist Aging Ministry Workshop 4: All I Know Are These Four Walls
Today’s kinship caregivers of minor children and the children they care for face very unique challenges in the absence of mom and dad, or what we might consider the more traditional family. Long gone are the days of the “traditional family” in mainstream society. And along with it the over used phrase, “It takes a village to raise a child”. The phrase is said to be an African proverb about a community who takes on the responsibility as a whole to raise a child who has no parent. There are many viewpoints and feelings about the whole concept. But where, if any, does this new emerging family fit in with this concept? Is there a new phrase for the kinship family? Or perhaps no phrase, no mantra. This workshop explores outcomes for the growing number of children raised in kinship families and how it behooves us all as individuals to do our part to see to it that every child has an opportunity to share in experiences so that they might be shaped by them, beyond the four walls called home. It is a marriage of these opportunities and experiences, combined with the influence of the family that will help these children grow into whole, well rounded, happy, healthy, contributing adults in a world that so desperately needs the knowledge, gifts and talents they bring with them. It is the broadening of this world view experience and upfront investment that will impact our future security, policy, crime rates, poverty, health, and homes. Decide that you will be a part of creating a new awareness, a new phrase, focus and investment for your individual communities. Presented by: Lavern Weathers, Community Social Worker, Mecklenburg County Department of Social Services; Patricia Mayhew, Family Caregiver Support Specialist, Mecklenburg County Department of Social Services Friday, May 1, 2015
9:30 a.m. – 10:45 a.m. Concurrent Workshops D
Workshop 1: Forum on issues impacting small programs
This presentation would consist of a small panel of people who are skilled in facilitating a discussion. The topics to be discussed would be led by the attendees, but they might include items such as best practices concerning background checks for volunteers, how to create routes, how to keep meals hot/cold, how to prioritize a waiting list, and surveying to produce reportable outcomes. Page 8 of 12
Attendees can be asked to come with their own information to share, and discussions can be held on each topic. Presented by: Gale Singer Adland, Executive Director, Meals on Wheels of Durham Workshop 2: Practical Application of Person­Centered Thinking Tools
This session will introduce the participant to person­centered thinking tools and the use of these tools as a means to discovering what is important to and for someone. It will also serve as a refresher to Options Counselors on practical application of the person­centered thinking tools of Discovery as a means for gathering information during the personal interview component of Options Counseling. Participants will be introduced/re­introduced to the 6 tools, will have the chance to share in some real­life scenarios; and will have a brief opportunity to practice a couple of the tools. Presented by: Leigh Ann Kingsbury, Managing Consultant, The Lewin Group Workshop 3: Preventing Elder Investment Fraud and Financial Exploitation
Would you recognize the signs of financial abuse or exploitation? Do you know how to identify seniors who may be vulnerable to investment fraud and other forms of financial abuse? What are the warning signs of scams and exploitation? Who commits this abuse and what resources are available? If you do not know these answers, now is the time to expand your understanding of this important subject. Learn how to protect seniors from investment fraud and exploitation. Public awareness helps bring this “Crime of the 21 st Century” out in the open, enabling seniors to be less intimidated, embarrassed, and silenced if victimized by this tragedy. Become a stronger advocate in protecting the seniors in your professional world, as well as those in your personal life, from the callous thieves who prey on them! Presented by: Barbara Bennett, Investor Education Specialist/Military Liaison Workshop 4: Volunteers ~ Gathering a Group or Creating TEAM?
Purpose vs. Passion You have a group of volunteers – but do you have a TEAM of volunteers? Are you gathering a group to serve a purpose or are you building a TEAM with passion? Most organizations see a need for volunteers and “grab” a few people who show some interest...to fill the holes for lack of staff or monies. When we ask our volunteers to work with us, we are asking them to “work for us” and this is usually out of need. Purpose. Oftentimes, we forget the very reason most people volunteer. And what is that reason? Passion. Passion takes the “work” out of volunteering and becomes “meaning”. When you become so engrossed the final product rather than the people involved, you will find that you have gathered a group and have not created a TEAM. Groups gather, TEAMS build. Which would you want supporting your mission? Presented by: Sheila Hutchinson, Program Coordinator, Piedmont Triad Regional Council Area Agency on Aging Page 9 of 12
11:00 a.m. – 12:15 p.m. Concurrent Workshops E
Workshop 1: Outputs to Outcomes: Capturing the Impact of Community Based Supports and Services
As the need for more community based supports and services is met with stagnant and often times decreasing funding, providers are tasked with finding allies and new and diversified sources of support for their organizations. A key part of garnering that support is presenting compelling evidence of the positive outcomes and overall impact of your service array. Aging, Disability, and Transit Services, a nonprofit in Rockingham County, is tackling that challenge with a series of impact assessments aimed at measuring specific outcomes as a person moves through their continuum of care. This presentation will outline the importance of capturing outcomes, share insights of their transition from measuring outputs to outcomes, and help attendees think through how they can integrate these measures in their own organizations. Presented by: T. Lee Covington, Executive Director, Aging, Disability, and Transit Services of Rockingham County; Kristen Perry, Director of Community and Volunteer Relations, Aging, Disability, and Transit Services of Rockingham County Workshop 2: Recognizing Dementia: Strategies to Empower and Educate Staff, Coworkers and Volunteers
Dementia is a complicated disease, often with a very subtle onset. Sometimes the individuals who are closest to seniors and in the best position to notice changes associated with early signs of dementia, are not provided with the knowledge and expertise required to, first identify these changes in context and next, have the confidence to communicate their observations to their supervisors or leaders. This interactive program will provide a review of 1. differences between age associated changes, mild cognitive impairment and dementia, 2. classic warning signs of the most common dementias, 3. atypical presentations and 4. suggestions for differentiating between dementia, delirium and depression. Participants will discuss strategies for using adult learning principles to build knowledge and skill in staff, coworkers and volunteers. Then, participants will identify processes to help these individuals pass on their observations and resources to help seniors dealing with early dementia and their families. Presented by: Melanie Bunn, RN, MS, Dementia Training Specialist, Alzheimers North Carolina Workshop 3: Everyone with Diabetes Counts – Reducing Health Disparities (INVITED – Presentation Pending)
This session is designed to provide an overview of the status of health disparities for diabetes in the state and a strategy with resources that can be implemented at the community level to positively impact change. A proven diabetes education course, sponsored by the Centers for Medicare and Medicaid Services (CMS) can be made available in senior centers and has proven effectiveness in engaging and empowering participants. 1.) Understand how the Alliant Quality (CMS ­ Quality Improvement Organization) program – Everyone with Diabetes Counts (EDC) can empower patients with diabetes. 2.) Identify the resources available in the Everyone with Diabetes Counts program and how it can be implemented to reduce health care disparities. 3.) Discuss implementation and sustainability of the EDC program in your local senior center. Presented by: Adrienne Mims, MD MPH FAAFP, AGSF, Vice President, Chief Medical Officer, Medicare Quality Improvement Alliant Quality; Jeana Partington MS, BSN, RN, CPHQ, CPPS, Quality Advisor, Alliant Quality Page 10 of 12
Workshop 4: What Seniors Need To Know About the Voter Information Verification Act and Voting in 2016
North Carolina’s State Board of Elections is working to ensure the citizens of North Carolina are educated about the photo identification to vote requirements of the Voter Information Verification Act or “VIVA.” (S.L. 2013­381). Until 2016, most voters will not be required to show any form of identification when they vote. The Board’s Voter Outreach team is actively partnering with stakeholders in the community, including media, business, faith­based institutions, and advocacy groups, to spread the word about voter ID in North Carolina. The Board’s outreach efforts also feature key partnerships with groups that serve the elderly and persons with disabilities. The Voter Outreach team’s presentation to the North Carolina Association of Aging Annual Training Conference will particularly focus on how the VIVA law will affect the elderly and what those voters will need to know about election law changes in 2016. Presented by: Ted Fitzgerald, Lead Voter Outreach Specialist, North Carolina State Board of Elections; Greg Michalek, Voter Outreach Specialist, North Carolina State Board of Elections Additional Conference Events
NCAOA Dinner Riverboat Cruise
Thursday, April 30th, 2015 – 5:30 pm to 8:00 pm Henrietta III Riverboat
Call for Auction Items
- NCAOA Silent Auction From “Murphy to Manteo” and Everywhere in Between
Please consider bringing an item to the conference to be auctioned – all proceeds go to NCAOA to
further the advancement of our efforts to serve as an advocate and support organization for older
adults, service providers and associated organizations throughout North Carolina.
The items that are most well received are items that represent a local “treasure” from your
community (i.e. Sanford and Seagrove Pottery, High Country Baskets, etc.)
For more information, please contact the Chair: Alan Winstead at alan@wakemow.com
Thank You!
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Conference Registration Options
All Conference attendees must register online. Once registration is complete, a
confirmation will be sent via email. If you are paying by check, please include a copy of
the online confirmation for all your registered attendees and mail to the address below.
Please Note: If you are registering multiple attendees, you only have to complete one online registration – there
is an option to add additional attendees.
Register Online
Complete the Online Form and Mail Payment to:
http://conta.cc/1EqtVVJ
NCAOA, PO Box 10341, Raleigh, NC 27605-0341
Conference Registration Options:
Registration (On or before April 13th) $150.00 members Day Rate $100.00 members Student Registration attending full conference $50.00 Student Day Rate $25.00 student fee Speaker Registration attending full conference $136.00 members Speaker Registration not attending full conference No Charge $175.00 non­members $125.00 non­members $150.00 non­members No Charge Payment Options: Credit Card via PayPal Online on Mail in Check
If After April 13th: $20.00 additional fee applied to all registrations:
Registration $170.00 members Day Rate $120.00 members Student Registration attending full conference $70.00 Student Day Rate $45.00 student fee Speaker Registration attending full conference $156.00 members Speaker Registration not attending full conference No Charge $195.00 non­members $145.00 non­members $170.00 non­members No Charge Additional Conference Events:
Riverboat Dinner Cruise:
Thursday, April 30th – 5:30 pm to 8:00 pm Cost: Included in Full Conference Registration Cost and Thursday (4/30) Day Rate Extra Event Ticket: $40.00 per person (includes dinner)
*Please include a copy of the online confirmation form with payment. Cancellation Policy: Refund of half your registration fee will be made if written notice of cancellation is postmarked by April 20, 2015. Please visit ncaoa.org for information on membership. We Look Forward to Seeing YOU at the Conference!
Please contact Nina Walters with any questions at ncaoaconferencecord@gmail.com or 336-870-9586
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