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Newsletter #111 April 13, 2015
Is Your EDI Solution Out of Date?
Use these 5 signs to determine if you need a new B2B integration provider
The standard tools of B2B integration, such as EDI, VANs, and translation software have
been around for more than two decades. In IT years, that's many generations of technology
you've potentially missed out on, if your organization is still using the same B2B integration
solution it started with.
To succeed in today's world, you need strong relationships with suppliers, vendors, and
customers. The strength of these relationships relies on B2B integration solutions that
efficiently, reliably, and securely share data among your trading partners. Is it time for you to
make the switch to a new B2B integration provider? Look for these five signs:
Current solution pain points
Supports only basic EDI formats
Outdated
document
standards and
communication
protocols
Cannot exchange documents w ith
partners requiring new er formats such
as XML
Lack of internet connectivity options
What you should look for in a solution
Has support for today's prevalent
data/message standards and
communication protocols including
EDIFACT, XML, HTTPS, AS2
API and Web services capabilities
Cloud-based or on premise integration
solution that allow s B2B integration to
be consumed as a service
Limited or
inflexible
implementation
options
On-premise solutions requiring
significant IT overhead to maintain
Dedicated staff to provide the
considerable expertise required
Professional services option for
outsourcing initial implementation or
configuration adjustments
Managed services option for
outsourcing B2B integration operations
in their entirety
Supports only core EDI security
requirements
Security risks and
Non-compliance w ith industry
concerns
regulations and mandates
Support for all secure communication
protocols including EDIINT (AS1, AS2,
and AS3)
Compliance w ith industry security
mandates such as PCI DSS Encryption
capabilities for data at rest or in transit
Data breach concerns
Full audit and logging capabilities
Time-intensive, manual error tracking
Lack of
Inability to identify problems in real time,
transaction and
resulting in delayed processing
document visibility
Inability to correct and resubmit data
Solution is no longer supported by
provider
Not
comprehensive or
viable for long
term needs
Standalone solution that doesn't
aggregate all trading partners and B2B
integration technologies into one
comprehensive view
Difficulty scaling as your business
grow
Automated and proactive alerts and
exception handling controls
Real-time visibility into all B2B data flow
and integration operations
Ability to fix and re-transmit data
Solution is actively maintained and
upgraded
A single solution that supports multiple
data initiatives and B2B integration
needs across trading partner
community
Ease of scalability
SaaS Adoption Requires a New Approach to Security
Complacency and confusion pose threats in an increasingly popular delivery and
consumption model
SaaS adoption is here to stay and needs to be managed. The departmentalization and
consumerization of IT is not a fad, and it's now more crucial than ever for technology
professionals to include lines of business and individual contributors in the decisionmaking process and enable them with the capabilities they need to stay competitive. Just as
importantly, firms need clear, forward-thinking policies and technologies that are up to the
task of addressing the new and evolving risks associated with sanctioned applications.
Seek SaaS-focused solutions. Tried and true legacy perimeter and endpoint protections,
having served their purpose in on-premises, controlled environments, are simply not
designed with the threats and vulnerabilities of cloud environments in mind. Relying on
these technologies alone in the context of new computing models is not only inadequate,
but irresponsible. You must look beyond your current security portfolio for proper solutions
designed to address the security gaps overlooked by many cloud consumers in their vendor
contracts.
5 Ways to Improve Order Processing Efficiencies
NetSymm automates orders into your ERP system and provides visib ility throughout the
supply chain
The ability to process orders quickly and efficiently is critical to the success of any
distribution or manufacturing business. Once an order is submitted a warehouse needs to
pick, pack and ship products, with inventory being reduced in real time and out of stock
items being automatically reordered. To be as efficient as possible this process needs to
be automated. If implemented correctly, an optimized order management process can
reduce costs and improve customer satisfaction.
Below are five best practices that will help ensure you have the most efficient and costeffective order management system in place for your business:
1. Communication: When an order comes in, if it is not communicated quickly to your
warehouse you are valuable time needed to fulfill the order. Ensure your order
management system is able to communicate orders from point of sale through to
fulfillment in the quickest manner possible. Further, communication with customers is
important for any business. Quick access to customer orders provides your business
with the ability to respond quickly to customer queries, thereby cultivating a positive and,
hopefully, long term relationship with them.
2. Consolidation: Consumers purchase products in various locations, whether it's through
online marketplaces, your website, mobile or via call centers. Your order management
system needs to be able handle all of these purchases without a glitch. And it needs to
do so from a single, integrated system that is accessible by everyone in your
organization. If using multiple systems for each individual channel, you have an
increased potential for errors.
3. Managing Inventory: Synching your order management system to your inventory is critical
to prevent orders, or refunds in the case of the item not being in stock. Nothing hurts a
business more than not being able to fulfill a customer order. Have it happen multiple
times and you may just lose a customer forever. By ensuring your order management
system has access to real time inventory your orders will always be filled and your
customers will remain satisfied.
4. Single Database: When a customer places an order, an abundance of information has to
be received distributed throughout your organization. You need anÂ order management
system that consolidates all of this data and can be easily accessed by all necessary
company employees. This not only reduces the time and resources needed to manage
orders, but also the potential for error.
5. Automation: Every step of your order process should be automated. The more interaction
employees have with the process, the more chance there is for human error, not to
mention the increase in cost incurred. Your order management system must be able to
reduce, and eventually, eliminate manual steps in the order process. Do so and you will
increase efficiencies, free up valuable resources and improve your ROI.
Managing orders is a complex process, yet one of the most important aspects for any
manufacturing or distribution business. Hopefully, by following these simple steps you can
move towards achieving an effective order management system that can help you improve
efficiencies, reduce human error scale your business appropriately.
Is your company processing orders manually?
NetSymm Sales and Procurement Automation Solutions can help eliminate manual order
processing. NetSymm is a cloud-based eCommerce platform that connects enterprises to
customers and suppliers globally. You can connect anytime, from anywhere with a scalable,
real-time, extensible, fast and secure solution. NetSymm provides:
Connectivity
Transaction Processing
Conveniently connect with customers either
through a customizable UI or directly with
their ERP such as Oracle, SAP or Microsoft
Customers can easily create and place purchase
orders (POs) using NetSymm’s customizable UI
or transfer POs directly from their ERP system
Real Time Visibility
Process Automation
Real time synchronization of price lists,
inventory levels, product info and customer
info from supplier ERP
Automatically converts and processes customer
POs as sales orders and triggers transactions in
supplier’s ERP
Delivery and Status
Reporting and BI
Provides collaboration tools to obtain order
status and delivery details
Easily generates reports and performs business
analytics
Benefits with NetSymm
Proven – In the cloud and built for the cloud with end to end integration with multiple
ERPs
Simpler – Intuitive and built for the future, NetSymm allows ease of ordering, supplier and
customer onboarding and business process management
Faster – Because speed wins. NetSymm is scalable and provides real-time visibility into
inventory, pricing and order status
Smarter – Better information management allows smarter ways to make business
decisions
Reliable and Secure – Automatic, secure, always-on transaction processing 24X7
Accurate – Eliminates manual error prone order processes
Cost Effective – Lowers cost of POs processing using a software-as-a-Service (SaaS)
model
Eliminating manual error prone processes results in time and money savings, leading to
quicker and more accurate order fulfillment and higher customer satisfaction. If you want to
lead the way in automating your eCommerce transactions and collaborating with your
suppliers and customers, then partner with NetSymm.
Analyst Report
To address new customer requirements in this customer-connected era, customers expect
orders to arrive complete and on-time regardless of fulfillment flows involved. Best in class
companies that invest in automation have 95% of orders received from suppliers complete
and on-time versus 85% average for others.. Read the Full Report
Read the Full Report
Events
Top Reasons to Attend SAP SAPPHIRE NOW
SAPPHIRE NOW and ASUG Annual Conference
is the ultimate opportunity to maximize your SAP
investment and find solutions to your most
pressing business challenges. Through face-toface interactions with executives, industry
experts, peers, and SAP partners, you'll be able
to leverage diverse points of view as you expand
your business network. Learn best practices,
explore cutting-edge solutions, and discover
ways to reduce complexity in your business. With
hundreds of sessions, you have the ability to
customize your experience based on what's
most important to you. Register Now!
Gartner Supply Chain Executive Conference will be held May 12-14, 2015 in Phoenix,
Arizona. Gartner Supply Chain Executive Conference is the world's most important gathering
of senior supply chain executives. Gain the critical insights, tools and relationships that will
prepare your organization for future success. Hot topics include Supply Chain Performance
Management & Analytics, Supply Chain Transformation, Supply Chain Collaboration, Sale
and Operations Planning and Supply Chain Segmentation. Register Soon!
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