MAINSTREAMING STREAMING 2013 From 2010 to 2013, overall use of subscription streaming increased from 13% to 34% Mainstreaming Streaming 2013 Over-the-top TV continues to be one of the highest-profile issues for stakeholders in media and entertainment – creators of content, distributors of content, manufacturers and retailers of the devices on which content is viewed, and marketers who place advertising. For all these players, jumping “over-the-top” is not a choice but a necessity; this space continues in a mode of high-speed evolution in both services and devices. Audience access to these options is rapidly increasing not just through the strong growth of smartphones and tablets but increasingly through content delivered through the internet to a regular TV set. Our work over the past four years shows that while the relative growth for many of the new alternative means of non-linear viewing is strong, the more conventional methods of viewing (discs, DVRs, and VOD) are still securely planted at the forefront. The most commonly viewed digital delivery systems are streaming video through a PC or through an internet-connected videogame system. Newer digital options – tablets, digital streaming devices (eg., Roku), and internet-connected Blu-ray players – are nearing a transition from the early adopter to the mainstream stage; but fewer than 12 percent of the overall population yet use each at least once a month. The current generation of teens is well familiar with using their PS3, Xbox 360, or Wii as a multimedia entertainment system; and the 8th generation consoles (PS4, Xbox One, Wii U) are built from the ground up as entertainment centers. As this teen generation passes to adulthood – and into a position to make decisions on pay TV subscriptions – fallout may occur if they opt to go over-the-top on their game systems rather than get pay TV service. Another recurring trend is that consumer electronics and internet technology companies are showing an increasingly strong hand in the ability to bypass more traditional means of distributing content – recent headlines being Samsung’s purchase of Boxee and Google’s release of Chromecast. Netflix, of course, continues to be the dominant subscription streaming service, well ahead of Amazon Prime Instant Video and Hulu Plus. Unfortunately for those in the content value chain, these services operate under veils of secrecy. Little detailed information is released about audience levels, usage, or other information that can help inform these stakeholders about the true value of content shown on these streaming services. 1 How People Use® Media: Over-the-Top TV 2010 - 2013 Mainstreaming Streaming 2013 GfK stepped into that breach with a recent report that helped our clients understand the details of use, including specific titles viewed over the course of a week. Most importantly, we saw that regular TV is most threatened (over three quarters of titles viewed are TV episodes compared with movies) and that very few TV programs or movies are worth more than commodity fees for licensing (the long tail means almost no titles are viewed more often than others). Additionally, “TV Everywhere” services from TV networks and MVPDs have expanded quickly in the past year, as TV service operators and their network partners are hearing the call of the marketplace. Between “TV Everywhere”-type and VOD services, these sometime-enemies and sometime-partners could offer a compelling substitute for Netflix that offers a better selection of up-to-date TV programs and movies. And consumers are in the mood to listen: for each of the past three years, about half of Netflix users would be willing to consider cancelling Netflix if the same type of service, across the same platforms, was offered by their TV service for a similar fee. While Netflix has a towering brand in this space, its foundation may be shallow. Top 10 TV TV/Movie Segments Watched - Total TV/Movie Segments Viewed TV% Movies% Star Trek (Any; 2005)* 4 The Hunger Games (2012) Breaking Bad 3 Mission: Impossible (Any; 2012) 2 Mad Men 3 Stolen (2013) 1 The X-Files (2002)* 2 7 Witness [Protection] (2012) 1 Arrested Development (2006)* 2 Bully (2013) 1 Family Guy 2 The Awakening (2013) 1 Heroes (2010)* 2 Thor (2011) 1 Switched at Birth 2 A Dark Truth (2013) 1 Bones1 Bachelorette (2013) 1 How I Met Your Mother Braveheart (1995) 1 *Cancelled at least 3+ years (final season) 2 3 1 (Home video released) How People Use® Media: Subscription Streaming Video Services 2013 Multichannel video programming distributors Mainstreaming Streaming 2013 For advertisers, making sure that ads are shown to relevant targets at a relevant time in over-the-top content is a continuing concern. Aside from the known issues with time-shifted viewing, the circumstances of use and ad receptivity are likely to impact strategy based on what device someone happens to be using. For advertising buyers and sellers, as with any new media service, there is the question of audience measurement. Media’s experience with browser-based video has shown that just being digital is no panacea for audience measurements. The key balancing act for content creators is making sure that the revenue offered for delivering TV programs and movies directly to consumers via “over-the-top” options is worth the potentially negative effect on the revenue inputs that currently provide the majority of video profits (such as regular telecasts, physical discs, and MVPDs who pay carriage fees for programming). With usage still heavily in favor of these “traditional” sources, over-the-top impact is still relatively minor. But as over-the-top continues strong growth – and considering that OTT users are typically above-average media users and spenders – the profile and impact of over-the-top viewing to media strategy will be much greater than its relative size. GfK has been a leader in helping media stakeholders, both in the USA and globally, understand the adoption, use, and implications of overthe-top and other alternative means of viewing. We look forward to continuing to offer innovative solutions to help our clients form effective short- and long-term strategies in this space. For more information or if you wish to purchase a report, please contact: David Tice SVP, Consulting, Media & Entertainment david.tice@gfk.com T +1 908 497 8075 www.gfk.com Mainstreaming Streaming 2013 TV Programs vs. Movies Watched TV Programs vs. Movies Watched - Total TV/Movie Segments Viewed by Service Used - Total TV/Movie Segments Viewed by Service Used - TV Movies Total Segments Netflix Segments 19% 23% 81% 77% Hulu Plus Segments Amazon Segments 4% 21% 79% 96% Use of Subscription Streaming Services, 2013 – Total – 30 29% “ever” Less than once a month Once a month or more 2% 20 Sony Playstation Network 2% 27 1% 1% 27 0% 0% Epix 2% Ultraviolet 6% Vudu 6% X-Box Live Marketplace 7% 1% Amazon Prime/ Instant Video 23 Netflix (streaming) 0 3% Hulu Plus (Hulu’s for-pay service) 9% 10 Blockbuster.com 27% Mainstreaming Streaming 2013 Ever Use Online Video-on-Demand Service, 2010 – 2013 Total Total Total Total Gen Y Gen X Boomers 2010 2011 20122013 13-3334-47 48-54 Any 13%26%30%34% 44% 31% 16% Trend in Monthly Use for Viewing, 2010 and 2013 70 62% 2010 2013 60 50 48% 40 38% 32% 30 26% 8% 19% 16% 11% 7% 6% 11% 9% 6% Cncted HDTV (TV) Digital device (TV) Smartphone (Mbl) Cncted Blu-ray (TV) 0% PC-to-TV (PC) 0 1% 1% 1% VCR (TV) Blu-ray (VGS) Downloads (PC) DVD (PC) Tablet (Mbl) Cncted VGS 4% 3% 3% 3% 2% 1% 2% Blu-ray (PC) 2% Slingbox (PC) 2% TV card (PC) 2% 7% PPV (TV) 2% 4% DVD (VGS) Cable VOD (TV) Blu-ray (TV) 8% 8% iPod (Mbl) 9% Cncted DVR (TV) 9% Streaming (PC) DVR (TV) DVD (TV) <1% 10 5 19% 18% 17% 17% 12% 11%11% 10 0 21% 20% 20
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