DATA SHEET CIPHERCLOUD FOR SERVICENOW Enable “Everything-as-a-Service” with Complete Data Security, Visibility, and Compliance ServiceNow has revolutionized the IT service model, enabling you to automate any process and deliver it as a service. CipherCloud for ServiceNow helps you expand the use of ServiceNow processes that handle private, sensitive, or regulated data. Now you can deliver operational efficiency across your entire enterprise while ensuring data security and compliance. Deliver More Cloud ServiceNow enables IT teams to deliver innovative “as-a-service” applications that change the way people work. In some cases, however, data privacy policies, corporate governance, or regulatory requirements can block the wider adoption of ServiceNow, leaving you with on-premises applications or inefficient manual processes. Build in Compliance with Encryption CipherCloud for ServiceNow helps you deliver more ServiceNow applications by providing the required security for sensitive and regulated data. Granular policy controls let you select security options on a field-by-field basis for structured and free-form ServiceNow data. When you encrypt ServiceNow data, the encryption keys remain exclusively within your control. Only your authorized users have access to the protected data in ServiceNow. Address Data Residency with Tokenization In addition to data encryption, CipherCloud for ServiceNow provides data tokenization. Tokenization of data helps meet the most stringent data residency requirements by replacing controlled CipherCloud for ServiceNow data with randomly generated tokens that do not leave your organization. The original data is stored locally in a Java-compliant database. Tokenization can be used independently or in combination with data encryption. Enforce Policies for Corporate Governance Corporate governance policies for data security can often block cloud-based initiatives. CipherCloud for ServiceNow enables you to implement strong data protection controls that satisfy your corporate governance requirements. Automate Sensitive Business Processes CipherCloud for ServiceNow data security adds another layer of privacy for sensitive data within ServiceNow without impacting workflows or business processes. The additional data controls unlock ServiceNow so that IT can deliver new and innovative internal services, even for highly confidential business processes like human resources, legal, finance, and executive management. How It Works CipherCloud for ServiceNow is typically deployed as an in-line solution sitting between users and the ServiceNow cloud. Acting as a gateway, CipherCloud transparently inspects data and applies security policies before data goes into ServiceNow. The solution is transparent to your end users and has virtually no impact on performance or functionality. Your ServiceNow user experience is not changed, and there is no additional end user training required. CipherCloud | © 2015 DATA SHEET CIPHERCLOUD FOR SERVICENOW Figure 1. Data Encrypted by CipherCloud for ServiceNow Broad Support for the ServiceNow Platform CipherCloud works with the wide portfolio of ServiceNow IT Service Automation applications, providing deep integration with popular ServiceNow modules including ServiceNow Asset Management, ServiceNow Configuration Management, ServiceNow IT Governance Risk and Compliance, ServiceNow Resource Management, and more. CipherCloud for ServiceNow also integrates with your existing single sign-on tools, ensuring seamless operations. Key Features • Unrivaled Validation: CipherCloud has received FIPS 140-2 validation for its cryptographic modules. CipherCloud solutions have been independently tested and validated by third parties and major global enterprises. • AES 256-Bit Encryption: Multiple encryption options preserve the format and searchability of protected data. Encryption keys remain within the enterprise, not with CipherCloud or a service provider. • Enterprise Key Management: Compliant with NIST standards, support for external key storage on KMIP-compliant servers. • Advanced Tokenization: Randomly generated values are substituted for the original data, which stays within your enterprise boundaries. CipherCloud, the leader in cloud visibility and data protection, delivers cloud adoption while ensuring security, compliance and control. CipherCloud’s open platform provides comprehensive cloud application discovery and risk assessment, data protection— searchable strong encryption, tokenization, data loss prevention, key management and malware detection—and extensive user activity and anomaly monitoring services. CipherCloud is experiencing exceptional growth and success with over 3 million business users across 11 different industries. CipherCloud Professional Services CipherCloud Professional Services works with you to plan, design, and implement your solution tailored for your specific security and business objectives. CipherCloud Professional Services has experience integrating cloud solutions around the globe. You benefit from our expertise, best practices, and project management designed to save time, resources, and cost. Our team is dedicated to accelerating your time to value with ServiceNow and ensuring that you get the most out of your investment. • Multiple Deployment Options: The platform can be installed on-premises, virtually, in the cloud, or in hybrid combinations. • High-Performance Architecture: A highly scalable platform supports high-throughput deployments with low latency. • Flexible Policy Controls: Security can be applied on a granular, per-field basis based upon your policies for users, locations, and applications. • Preserves Application Functionality: CipherCloud is the pioneer in Searchable Strong Encryption, preserving search, sort, reports, filtering, and other functions without compromising protection for sensitive data. • Cloud Malware Detection: Integrated malware detection scans all content going in and out of your cloud applications. Headquarters: CipherCloud 333 West San Carlos Street San Jose, CA 95110 www.ciphercloud.com linkedin.com/company/ciphercloud @ciphercloud sales@ciphercloud.com 1-855-5CIPHER (1-855-524-7437) The CipherCloud product portfolio protects popular cloud applications out-of-thebox such as Salesforce, Box, Microsoft Office 365, and ServiceNow. Named SC Magazine’s 2013 Best Product of the Year, CipherCloud’s technology is FIPS 140-2 validated and the company is backed by premier venture capital firms Transamerica Ventures, Andreessen Horowitz, Delta Partners, and T-Venture, the venture capital arm of Deutsche Telekom. For more information, visit www.ciphercloud.com and follow us on Twitter @ciphercloud. CC-DS-SN-041415 WP-CC-SN-20150414 CipherCloud | © 2015 Guide to Cloud Data Protection All trademarks are property of their respective owners.
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