Real Estate Services Proposal Prepared Especially for: Tom & Mary White 7 Deep Run Court Hunt Valley, MD 21030 For marketing the property located at: 7 Deep Run Court Prepared by: Angela McKendrick, CRS, GRI Agent RE/MAX 123 Main Street Hunt Valley, MD 21030 Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Date: June 05, 2015 Each Office Independently Owned and Operated. © 2015 RE/MAX International, Inc. All rights reserved. Real Estate Services Proposal Prepared Especially for: Tom & Mary White 7 Deep Run Court Hunt Valley, MD 21030 For marketing the property located at: 7 Deep Run Court Prepared by: Angela McKendrick, CRS, GRI Agent RE/MAX 123 Main Street Hunt Valley, MD 21030 Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Date: June 05, 2015 Each Office Independently Owned and Operated. © 2015 RE/MAX International, Inc. All rights reserved. Real Estate Services Proposal For marketing the property located at: 7 Deep Run Court Prepared Especially for: Tom & Mary White 7 Deep Run Court Hunt Valley, MD 21030 Date: June 05, 2015 Prepared by: Angela McKendrick, CRS, GRI Agent RE/MAX 123 Main Street Hunt Valley, MD 21030 Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. © 2015 RE/MAX International, Inc. All rights reserved. Real Estate Services Proposal For marketing the property located at: 7 Deep Run Court Prepared Especially for: Tom & Mary White 7 Deep Run Court Hunt Valley, MD 21030 Date: June 05, 2015 Prepared by: Angela McKendrick, CRS, GRI Agent RE/MAX 123 Main Street Hunt Valley, MD 21030 Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. © 2015 RE/MAX International, Inc. All rights reserved. June 05, 2015 Tom & Mary White 7 Deep Run Court Hunt Valley, MD 21030 Dear Tom & Mary: Thank you very much for giving me the opportunity to present the enclosed proposal to market your home. I appreciate the time you spent with me reviewing the features of your home and outlining your financial goals and time considerations. You will receive competent and professional service when you select me and RE/MAX to represent you. We have represented many families in this area concluding transactions that realize maximum value in a reasonable time. I hope you will select me as your agent in this very important transaction. This proposal includes a comprehensive market analysis that will assist us in determining the market value and pricing of your home. I hope the information included on me and RE/MAX will confirm that I am best qualified to market your home. Sincerely, Angela McKendrick, CRS, GRI Agent, REALTOR® Each Office Independently Owned and Operated. The RE/MAX Collection Discover a New Level of Excellence in Real Estate. Discover the RE/MAX Collection. Superior Resources. Global Recognition. A Refined Approach. Through the RE/MAX Collection, RE/MAX has created a unique brand identity and powerful marketing resource for luxury homes. The RE/MAX Collection offers exclusive advertising programs and specialized resources to help me market and sell your luxury property. When you work with The RE/MAX Collection, you work with the trusted professionals backed by the power and resources of one of the world’s largest and most-recognized real estate brands. Exclusive Marketing. Global Connections. Billions of dollars have been invested in building RE/MAX into one of the most recognized and respected real estate brands in the world. The RE/MAX Collection combines the global reach of RE/MAX with a specialized look and marketing program designed specifically for the luxury home market. The RE/MAX Collection’s distinctive signage and marketing materials set fine properties apart, while our advertising programs with multi-national publications help promote your property to millions of prospective buyers. Additionally, as a specialist with The RE/MAX Collection, I have access to a network of more than 85,000 RE/MAX Associates across more than 90 countries, enabling me to connect buyers with sellers from virtually anywhere. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. RE/MAX vs. the Industry RE/MAX is #1 in U.S. market share. Nobody sells more real estate than RE/MAX. PRODUCTIVITY PAYS TRANSACTION SIDES: AVERAGE PER AGENT RE/MAX agents averaged 16.6, compared to 7.8 sides for all competitors. 2015 500 RE/MAX agents averaged more than twice as many residential transaction sides than all competitors.* 16.6 RE/MAX SOLD RE/MAX 13.6 Prudential 16.6 10.4 Realty Executives SOLD Competitors 7.8 9.0 ERA Coldwell Banker/ NRT 8.5 Berkshire Hathaway HomeServices 7.6 7.5 Century 21 With extensive advertising, innovative education and referral opportunities that span the globe, your definition of productivity might change altogether. Real Living Find out how. Sotheby’s SALES VOLUME: AVERAGE PER AGENT RE/MAX agents averaged 60% more than the average for all competitors. 6.8 Keller Williams 6.7 Better Homes & Gardens 6.7 RE/MAX 3.9 $ million 6.1 Competitors 2.4 $ million Seeremax.com TOP 100 BROKERAGES WHEN RANKED BY MOST TRANSACTION SIDES PER AGENT 89 RE/MAX *Based on 2015 REAL Trends 500 data, citing 2014 transaction sides and sales volume for the 1,460 largest participating U.S. brokerages (ranked by transaction sides). Berkshire Hathaway HomeServices does not include HomeServices of America. ©2015 RE/MAX, LLC. Each office is independently owned and operated. 150402 of the top 100 brokerages Coldwell Banker - 2 Century 21 - 4 ERA - 2 Non-Franchise - 3 WE’VE GOT YOU SURROUNDED 2015 TOP 100 BROKERAGES WHEN RANKED BY MOST TRANSACTION SIDES PER AGENT 500 Rank 1,460 brokerages by sides per agent, and what do you find? That the most productive agents are with RE/MAX.* Out of the top 100 brokerages ranked this way, 89 are RE/MAX firms. Agents at these top firms averaged 30 home sales in 2014. Wonder why? Seeremax.com *Based on 2015 REAL Trends 500 data, citing 2014 transaction sides and sales volume for the 1,460 largest participating U.S. brokerages (ranked by transaction sides). ©2015 RE/MAX, LLC. Each office is independently owned and operated. 150402 89 RE/MAX of the top 100 brokerages Coldwell Banker - 2 Century 21 - 4 ERA - 2 Non-Franchise - 3 SUCCESS THAT STACKS UP 2015 500 Again, RE/MAX agents outperformed the competition in both transaction sides and sales volume*. ON THE DOUBLE RE/MAX agents averaged 16.6 transaction sides, compared to 7.8 sides for all competitors. SOLD RE/MAX 16.6 SOLD Competitors 7.8 Having the #1 name in real estate** adds up to more opportunity. Discover why. Seeremax.com PUMP UP THE VOLUME RE/MAX agents averaged 60% more sales volume than the average for all competitors. RE/MAX 3.9 $ *Based on 2015 REAL Trends 500 data, citing 2014 transaction sides and sales volume for the 1,460 largest participating U.S. brokerages (ranked by transaction sides). **MMR Strategy Group study of unaided awareness. ©2015 RE/MAX, LLC. Each office is independently owned and operated. 150402 million Competitors 2.4 $ million CLIMBING THE LADDER 2015 500 In this year’s survey, RE/MAX agents averaged more home sales than agents at any other national real estate franchise.* That’s an accomplishment achieved year after year by agents supported by the RE/MAX brand and services. Would you like to climb higher up the ladder? Seeremax.com National franchises ranked by transaction sides per agent 13.6 Prudential 10.4 Realty Executives 9.0 ERA Coldwell Banker/ NRT 8.5 Berkshire Hathaway HomeServices 7.6 7.5 Century 21 Real Living *Based on 2015 REAL Trends 500 data, citing 2014 transaction sides and sales volume for the 1,460 largest participating U.S. brokerages (ranked by transaction sides). Berkshire Hathaway HomeServices does not include HomeServices of America. ©2015 RE/MAX, LLC. Each office is independently owned and operated. 150402 16.6 RE/MAX 6.8 Keller Williams 6.7 Better Homes & Gardens 6.7 Sotheby’s 6.1 Why Choose RE/MAX? The real estate network that has the most competitive advantages to offer homebuyers and sellers will be an industry leader. RE/MAX is that leader. Thanks to its global network and stellar reputation, it's no wonder people turn to RE/MAX when they embark on the homebuying or selling process. When you look for the highest quality real estate service, look to a RE/MAX Agent. Nobody in the world sells more real estate than RE/MAX.* � More than 40 Years "Above the Crowd®" RE/MAX – now an established industry leader - celebrated its 40th anniversary in 2013 and looks ahead to even greater real estate achievements in the years to come. Whether you're in the homebuying process or looking to sell, choose a RE/MAX Agent. When you choose a RE/MAX Agent, you'll have a real estate agent for life. � The Sign That Brings You Home® The red-over-white-over-blue RE/MAX yard sign and your RE/MAX agent lead you to properties in areas in which you'll want to live and work. If you want to sell your property, the RE/MAX yard sign attracts those in the homebuying process. Nobody sells more real estate than RE/MAX.* � Advertising Extensive advertising by individual RE/MAX agents, combined with national television advertising and broad Internet exposure, inspires buyers and sellers to seek out RE/MAX Agents. When you list your home with a RE/MAX agent, it will receive wide exposure. � The RE/MAX Balloon Logo The red, white and blue RE/MAX Balloon, with its “Above the Crowd®" slogan, is recogized all over the world. RE/MAX boasts a global fleet of more than 100 Hot Air Balloons, that make thousands of appearances each year. *As measured by residential transaction sides. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. The Hometown Experts with a World of Experience® International Regions Wondering where can you find millions of property listings around the world in one place? You've come to the right place. The RE/MAX property listings search connects you to our international regions around the globe, where you can find the right house in just minutes. It's no wonder that nobody in the world sells more real estate than RE/MAX. With a few clicks of your mouse, you'll be transported to island getaways, European villas, Aussie lofts and much more using this comprehensive property listings map. As you can see, RE/MAX is truly a global network, with a presence in more than 95 countries on six continents. Your property listings search on remax.com makes the home search process easier than ever. RE/MAX Around the World The colored areas on this map represent regions where RE/MAX does business. You never know where your next buyer might come from. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. History of RE/MAX Dave and Gail Liniger founded RE/MAX in Denver, Colo., in 1973, prompted by their dissatisfaction with the way real estate business was conducted at the time. Most real estate offices used the commission-split system, requiring sales professionals to forfeit half of their commissions to their brokers in exchange for an office environment and company services. The top producers contributed the most to the operation's overhead, thus supporting the amateur, part-time and low-producing agents. Support services were lacking in quality. The Linigers wanted to change all that. They believed that to attract and retain the best agents, brokers must offer maximum compensation, advanced support services and the freedom to succeed. Agents would share office overhead and pay management fees, and in return receive a wide variety of real estate services and more control over their business. The strategy worked. In every year since 1999, nobody in the world has sold more real estate than RE/MAX.* The network has a presence in more than 95 countries around the world. RE/MAX spans six continents with agents in Africa, Asia, Australia, New Zealand, the Caribbean, Central America, Europe and South America. RE/MAX takes proven techniques and adapts them to local markets, thereby developing a series of tools that real estate professionals find invaluable. Some of the innovative services created by RE/MAX to help its members become ever more professional and successful include: � � � � � An international agent-to-agent referral network Advanced training courses, both on-demand online and in the classroom, via RE/MAX University State-of-the-art technological tools and Internet websites Television advertising campaigns that reach millions of viewers across the United States RE/MAX has a 40-year history of stable leadership, which continues today *As measured by residential transaction sides. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Pricing Your Home Not only will you miss prospective buyers by overpricing your home, but you will affect how long your home will remain on the market and what the eventual selling price will be. Activity versus Timing Timing is extremely important in the real estate market. A property attracts the most interest and excitement from the real estate community and potential buyers when it is first listed. Therefore, it has the highest chance of a sale when it is new on the market. Setting a realistic price from the beginning will help take advantage of this initial period, and increase the chance of a timely sale. An experienced agent who knows the market and the marketing process can help you determine the market value of your home, thereby giving you the best chance of quickly and smoothly selling your home. Timing versus Selling Price When a home is overpriced at the start, it misses what can be the most critical time period in selling a home the first weeks after it's listed. Once this period is passed and little traffic is generated at the initial price level, it becomes necessary to seek a lower listing price. Depending on market conditions this cycle may repeat several times before a sale is made, resulting in an eventual sale price that is well below the initial listing price, and possibly lower than the market value for your home. Determining Your Home's Market Value A comprehensive market analysis is essential to determine the value of residential property. Location and characteristics of the property are the key elements in determining value, therefore the basis for valuation is similar properties in your area. The market analysis takes into account the amount received from recent sales of comparable properties and the quantity and quality of comparable properties currently on the market. The desired end result, of course, is to find a price that will attract a willing and able buyer in a reasonable time. Once the value of your home has been determined, you can decide on an offering price that will achieve your goals. Generally, the price should not exceed the value by more than 5% or potential buyers may not even make offers. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Pricing Guidelines Perhaps the most challenging aspect of selling a home is listing it at the correct price. It's one of several areas where the assistance of a skilled real estate agent can more than pay for itself. Too high can be as bad as too low If the listing price is too high, you'll miss out on a percentage of buyers looking in the price range where your home should be. This is the flaw in thinking that you'll always have the opportunity to accept a lower offer. Chances are the offers won't even come in, because the buyers who would be most interested in your home have been scared off by the price and aren't even taking the time to look. By the time the price is corrected, you've already lost exposure to a large group of potential buyers. The listing price becomes even trickier to set when prices are quickly rising or falling. It's critical to be aware of where and how fast the market is moving - both when setting the price and when negotiating an offer. Again, an experienced, well-trained agent is always in touch with market trends - often even to a greater extent than appraisers, who typically focus on what a property is worth if sold as-is, right now. Agent education, experience critical When working with a real estate agent, it's critical that you have full confidence in that agent's experience and education. A skilled, knowledgeable agent should be able to explain to you exactly why your home needs to be priced at a certain level - compared to recent listings and sales of homes similar to yours. Experienced agents also know exactly what the current pool of buyers are looking for in relation to particular styles and price ranges of properties. A skilled agent can recommend changes that will enhance the salability of your home, thus increasing the price - and/or decreasing the length of time before a sale. It's critical to keep all these aspects of pricing in mind, regardless of whom you choose to list your home. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Curb Appeal Are you interested in putting your home on the market, but wonder what repairs and touch ups to do? And then there's bankrolling the work, not to mention sacrificing weekends to get it done. Slow down. Get a grip. There are some no cost/low cost ways to get your home in showing shape and help you put your best foot, er... house, forward to prospective buyers. When real estate agents and buyers refer to curb appeal, it means the initial impact the home makes when the buyer first views it. Visualize a buyer driving up to your curb. What would he see? Landscaping in need of work? A fence in need of paint? If the outside of the house is in shambles, a buyer may not be motivated to get out of the car and come inside! So what things are important to fix-up and replace before you sell? Let's cover them as the buyer sees them, from the outside, in. Walk across the street from your home and pretend you're a buyer, viewing the home for the first time. From the parking area, glance around the front yard. Note hedges and trees that need to be trimmed. Are they cut back away from the front door, the windows, and the porch area? This is not only for aesthetics but for safety reasons as well (a big priority with buyers today.) A safe home is one that has a clear view of the parking area and walk ways, free of obstructions and overgrown foliage. What about paint trim near the front door and on the eaves? Could it use a new coat? Make sure your front door is in good repair, too - including the screen door, if applicable. Buyers' impressions as they enter the home set the stage for the rest of the showing. Let's go inside the house. The cardinal rule before putting your home on the market is making sure it's clean. In a competitive sales market, why would an eager buyer waste time viewing a house that needed elbow grease? And a less than spic and span house could also signal that other maintenance in the house hasn't been kept up - like plumbing that leaks and furnace systems in need of cleaning or repair. Don't forget that a house that doesn't show well will often take longer to sell, costing you money in the long run. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. 20 Tips For Selling Your Home As a homeowner, you can play an important part in the timely sale of your property. When you take the following steps, you'll help your RE/MAX Sales Agent sell your home faster, at the best possible price. 1. Make the Most of that First Impression - A well-manicured lawn, neatly trimmed shrubs and a clutter-free porch welcome prospects. So does a freshly painted, or at least freshly scrubbed, front door. If it's autumn, rake the leaves. If it's winter, shovel the walkways. The fewer obstacles between prospects and the true appeal of your home, the better. 2. Invest a Few Hours for Future Dividends - Here's your chance to clean up in real estate. Clean up in the living room, the bathroom, the kitchen. If your woodwork is scuffed or the paint is fading, consider some minor redecoration. Fresh wallpaper adds charm and value to your property. Prospects would rather see how great your home really looks than hear how great it could look, "with a little work." 3. Check Faucets and Bulbs - Dripping water rattles the nerves, discolors sinks and suggests faulty or worn-out plumbing. Burned out bulbs leave prospects in the dark. Don't let little problems detract from what's right with your home. 4. Don't Shut Out a Sale - If cabinets or closet doors stick in your home, you can be sure they will also stick in a prospect's mind. Don't try to explain away sticky situations when you can easily plane them away. A little effort on your part can smooth the way toward a closing. 14. Think Volume - Rock-and-roll will never die. But it might kill a real estate transaction. When it's time to show your home, it's time to turn down the stereo or TV. 5. Think Safety - Homeowners learn to live with all kinds of self-set booby traps: roller skates on the stairs, festooned extension cords, slippery throw rugs and low hanging overhead lights. Make your residence as non-perilous as possible for uninitiated visitors. 15. Relax - Be friendly, but don't try to force conversation. Prospects want to view your home with a minimum of distraction. 6. Make Room for Space - Remember, potential buyers are looking for more than just comfortable living space. They're looking for storage space, too. Make sure your attic and basement are clean and free of unnecessary items. 16. 7. Consider Your Closets - The better organized a closet, the larger it appears. Now's the time to box up those unwanted clothes and donate them to charity. Don't Apologize - No matter how humble your abode, never apologize for its shortcomings. If a prospect volunteers a derogatory comment about your home's appearance, let your experienced RE/MAX Agent handle the situation. 8. Make Your Bathrooms Sparkle - Bathrooms sell homes, so let them shine. Check and repair damaged or unsightly caulking in the tubs and showers. For added allure, display your best towels, mats and shower curtains. 17. 9. Create Dream Bedrooms - Wake up prospects to the cozy comforts of your bedrooms. For a spacious look, get rid of excess furniture. Colorful bedspreads and fresh curtains are a must. Keep a Low Profile - Nobody knows your home as well as you do. But RE/MAX Sales Agents know buyers - what they need and what they want. Your RE/MAX Agent will have an easier time articulating the virtues of your home if you stay in the background. 10. Open up in the Daytime - Let the sun shine in! Pull back your curtains and drapes so prospects can see how bright and cheery your home is. 18. 11. Lighten up at Night - Turn on the excitement by turning on all your lights, both inside and outside, when showing your home in the evening. Lights add color and warmth, and make prospects feel welcome. Don't Turn Your Home into a Second-Hand Store - When prospects come to view your home, don't distract them with offers to sell those furnishings you no longer need. You may lose the biggest sale of all. 12. Avoid Crowd Scenes - Potential buyers often feel like intruders when they enter a home filled with people. Rather than giving your house the attention it deserves, they're likely to hurry through. Keep the company present to a minimum. 19. Defer to Experience - When prospects want to talk price, terms, or other real estate matters, let them speak to an expert - your RE/MAX Sales Agent. 13. Watch Your Pets - Dogs and cats are great companions, but not when you're showing your home. Pets have a talent for getting underfoot. So do everybody a favor: Keep Kitty and Spot outside, or at least out of the way. 20. Help Your Agent - Your RE/MAX Agent will have an easier time selling your home if showings are scheduled through his or her office. You'll appreciate the results! Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Why Use a REALTOR®? When you're looking for help buying or selling property, it’s important to remember that the terms “real estate agent” and “REALTOR®” are not synonymous. REALTORS® can provide an extra level of service, and to be a REALTOR® you must be a member of the National Association of REALTORS®. The equivalent organization in Canada is the Canadian Real Estate Association. Both are non-profit trade organizations that promote real estate information, education and professional standards. The National Association of REALTORS® also has earned a strong reputation for actively championing private property rights and working to make home ownership affordable and accessible. Code of Ethics NAR and CREA members adhere to a strict code of ethics founded on the principle of providing fair and honest service to all consumers. REALTOR® business practices are monitored at local board levels. Arbitration and disciplinary systems are in place to address complaints from the public or board members. This local oversight keeps REALTORS® directly accountable to the individual consumers they serve. Real estate licensees who are not REALTORS, work solely under state/provincial licensing regulations. RE/MAX REALTORS RE/MAX real estate agents are required to be REALTORS® as a condition of membership in the RE/MAX organization. As a percentage of membership, RE/MAX agents hold more REALTOR® professional designations compared to any other national or international company. The various designations are a symbol of achieving and maintaining advanced levels of education in real estate sales and marketing. Look for the REALTOR® or "R" logo when shopping for real estate assistance, for assurance of ethical standards and commitment to the community. Link a RE/MAX agent to that "R" for additional assurance of experience, productivity and advanced education. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Working With Your Real Estate Agent Selecting the right real estate agent to help you buy or sell your home is essential to a smooth transaction. For the best possible experience, you should consider a professional's background, personality and responsiveness. Here are some tips to help you choose and work with your real estate agent. How to choose a real estate agent 1. Consumers who do their homework can save thousands of dollars and experience a smooth transition. So don't waste time and resources – decide what's most important to you, and then find a professional who specializes in that area. A RE/MAX agent can help you no matter what your needs are. 2. Ask friends and family members for referrals. Someone you know and trust may have a RE/MAX agent in mind to help you meet your real estate goals. 3. If you've already determined where you'd like to live, drive through neighborhoods in the area and survey them for REALTOR® yard signs. Seeing the same name pop up on signs time after time may indicate that the agent is a specialist in the area. If you're thinking about selling, monitor the signs in your own neighborhood. 4. Moving far away? On remax.com, you can connect with a RE/MAX agent around the world who can offer great expertise and service. Consider services they offer, additional certifications, any specialties, and languages they speak. You'll find the right professional to meet your real estate needs no matter where your home search takes you. 5. Pay attention to credentials. This will help you determine areas of expertise. You may be interested in these designations: ABR (Accredited Buyer Representative), CDPE (Certified Distressed Property Expert), LHMS (Certified Luxury Home Marketing Specialist), CRS (Certified Residential Specialist) and SRES (Seniors Real Estate Specialist). There are dozens of designations pursued for continuing education, so identify one or more that fit your needs. What to ask in the interview 1. If selling, ask the real estate agent how he or she would establish a listing price. Request a Comparative Market Analysis, also called a CMA, which shows the market value of similar homes in the area that are for sale or have recently sold. 2. Ask the agent how he or she would market your property. Understand that some agents may prefer to first tour your home and then put together a customized marketing plan to present at a later meeting. But if he or she can't suggest a strategy when asked, you might consider interviewing other candidates. 3. Ask the agent how often you should expect to hear from him or her. Know how and when you will communicate to avoid unrealistic expectations. 4. Ask how long the agent has been licensed and how many buyers and sellers he or she has helped. 5. Ask about designations. Interest in continuing education is a strong indicator of motivation and professionalism. 6. Pay attention to the agent's listening skills. Does he or she cut you off before you've finished a sentence? There's nothing worse than looking at houses you have no interest in because the real estate agent has not listened carefully to your needs, or having your home on the market too long because it's priced incorrectly and the wrong buyers are being targeted. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Working With Your Real Estate Agent continued 7. Ask the agent what his or her fee structure is. Does he or she require a percentage of the sales price or work for a flat fee? Will the agent be paid another way? 8. If you are unsatisfied with a prospect's plans or personality, thank him or her for taking the time to meet with you and repeat the process with another real estate agent. It can be time-consuming, but it's worthwhile. Once you've found the right real estate agent to represent you, hold up your end of the relationship. There are simple things you can do to help your real estate agent get you the best deal. How to work with your real estate agent 1. If you are selling, create an information sheet that lists your home's features and best qualities, especially those that others might overlook. Your agent may be able to use the information when marketing your home. 2. When selling, talk to the real estate agent about cosmetic improvements. Your home may need fresh paint or new carpet. 3. If selling, keep it clean. Eliminate cobwebs and dust. Keep the bathroom counters and mirrors wiped down. Vacuum and sweep daily. 4. If buying, be clear about what you want. Make a list of your priorities numbered 1 through 10. You can always revise the list, but give your agent something concrete so that he or she can research available listings more efficiently. Food for thought 1. Hiring a REALTOR® will give you a strong advantage. Although many practitioners work part-time, RE/MAX Agents are full-time professionals who provide their complete attention and expertise. 2. Your real estate agent is an authority you hire to help you make the right decisions, but you have the final word. 3. Your residence is likely to be the biggest single investment you'll ever make. Buy and sell wisely. 4. Office environment can say a lot about a businessperson. Is it clean and organized? Do the office hours make it easily accessible? Are staff members pleasant and helpful? 5. Remember that home values fluctuate with the economy. Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. Resume Angela McKendrick Experience: 1998-Present: Real Estate Agent specializing in single family, multi-family, condominiums, and land sales. 1994-2002: Marketing Director for McCormick Company. Affiliations: Greater Baltimore Board of Realtors. Maryland Association of Realtors. National Association of Realtors. Residential Sales Council. Education: Columbia University North Carroll High School Professional Courses sponsored by the National Association of Realtors. Community: Former American Cancer Society "Person of the Year." Hunt Valley Community Association. Greater Baltimore Association. Scoutmaster Troop 211. Personal: Married to Jason McKendrick. Children: David (31) and Anna (26). Hobbies: Golf and Tennis. Each Office Independently Owned and Operated. Customer References Sellers... Fred & Susan Fredericks 23 Elm Street 822-4554 Joe & Lisa Johnson 1400 N. Timonium Road 922-2222 Ron & Dawn Larkin 2311 E. Roundtop Circle 444-3948 Debra Jones 433 Forest Drive 231-6932 Don & Julia Smith 32 E. Running Road 211-4599 Len & Hanna Leonard 443 Forest Drive 343-6798 Mark & Joan Dawson 2300 S. Timonium Road 666-3033 Suzanne Swift 22 Forrest Avenue 667-9888 Ron & Joan Burns 55 W. Running Road 333-9843 Joe & Ann Reese 321 Pine Forest Lane 222-4563 Robert Johnson 324 82nd Terrace 342-6879 Jay & Sarah Volkers 75 Winding Way 234-1098 Buyers... Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated. In Conclusion When you choose Angela McKendrick you will receive: � Excellent service and support. � A market analysis of your home. � A winning marketing plan. � Every effort to sell your home promptly. � The resources of RE/MAX. List Your Home Now with Angela McKendrick! Angela McKendrick, CRS, GRI Office: 410-555-1234 Home Office: 410-432-7890 Fax: 410-555-5607 Web Site: www.demorealty.com/angela Email: angela.mckendrick@demorealty.com Each Office Independently Owned and Operated.
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