Job Description - Prima Medical Group

The Patient Care Coordinator assists the patients' entry into and through the health care system facilitating
the delivery of optimal patient care by proactively arranging scheduling and transportation for
appointments and working in the Care Team to meet the patients’ psychosocial needs. The Patient Care
Coordinator is a conduit for the transmission of information between licensed providers, patients, families
and social services. The Patient Care Coordinator will provide advocacy, information and referral services
to patients and families.
Essential Functions and Responsibilities
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Respects patients by recognizing their rights; maintaining confidentiality
Contributes to the team effort by accomplishing delegated tasks on time
Provides information and education to individuals and groups in the community, as required and
requested.
Encourage patients and families to be involved in care, if appropriate
Encourage patients and families to take responsibility for care, when appropriate
Work with all family, medical and other resources, as required
Advocate on behalf of clients for additional service and resources, as required
Establish and maintain current, accurate, confidential files for each beneficiary
Educate patients, clients, families and support systems as directed
Qualifications:
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Associates’ or Bachelor’s Degree in a health care related field
2 years’ customer service experience
2 years’ patient care experience, Medicare patients preferred
Requirements:
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Is highly organized, effective at managing her/his time, and is skilled in the use of computers and
multiple software systems.
Remains objective in relationships with patients, families and physicians and promotes a team
approach by encouraging communication among all members of the care team.
Coordinates care among multiple treating physicians including specialists, primary care,
hospitalists and behavioral health care, as necessary.
Excellent professional written and verbal skills
Excellent customer services skills
Ability to function in a team with patients, families, physicians, MD office & UR department
staffs.
Able to ask for assistance when needed
Adaptability for change
Compensation:
This position is classified as non-exempt, full-time regular.
We have a generous benefits package.
Employees are eligible for medical and dental benefits on the first of the month following thirty days of
employment, and are eligible to participate in our 401(k) and Flexible Spending Account benefits on the
first of the month following six months of employment. Meritage Medical Network is an Equal
Opportunity Employer.
To Apply
Send your resume in text, .doc or .pdf format to RecruiTeam@primamedgroup.com
PLEASE REFERENCE JOB POSTING: MMN2015-10