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SIMONTELLING
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25 Chapel Grove - Epsom - KT18 5RX - Tel: 44 7747 773173 - e-mail: simon.telling@gmail.com
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Focused on the delivery of business change, I am an energetic and self-motivated Senior
Technical Project Manager. Commercially astute, I have over 15 years proven leadership and
project management developed across a broad range of business driven IT projects.
Proficient in managing internal and external cross-functional multi-disciplinary teams to deliver
complex international projects. Excellent strategic planner with strong communication skills to
ensure client projects are delivered to cost, quality and agreed deliverable targets.
Major Achievements
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Defined processes and tools best suited to each project as agreed with PMO. Moved between
agile and waterfall approaches depending on project specifics and client goals, creating detailed
project road maps, plans, schedules and work breakdown structures
Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and
managed change effectively in rapidly evolving global business environments
A thorough understanding of and exposure to formal Project Management methodologies and
PMO approaches. In particular, direct hands on experience with APMP and AGILE using SCRUM
and/or Kanban approaches
Identified the opportunity for substantial cost saving (£120,000 over two years) when engaged
with a 3rd party company employed to design and deploy a microsite on behalf of British Airways
Succeeded with delivery of IT (Infrastructure & Application ) on schedule and within budget
(£650,000) to key commercial areas including projects associated with British Airway’s 2012
Olympic sponsorship programme
Excellent communicator; leverage technical, business and financial acumen to communicate
effectively with client executives and their respective teams.
Experienced in complete software project life cycle development from requirements, design,
implementation and integration to testing of a software and deployed into the business
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British Airways PLC
1998 - present
Agile Project Manager
2010 - present
Responsible for aspects of business change projects including the people, process and technology
change. Liaising with the wider business to drive projects to completion, key sponsors include
British Airways and the IAG Group. The role requires liaison with key stakeholders and working
with business management (on behalf of the project sponsor), product managers and a mix of
specialist staff from key departments. Working with teams to help them adopt the Agile process
that works best for the team.
Main duties include: capturing and agreeing project requirements with the Product Owners,
estimating resource effort/costs and documenting benefits to seek appropriate approval. Producing
required plans, project proposals and managing project budgets between £250k to £2m. Leading
and teaching the Agile / Scrum framework with the project team and project sponsors.
Achievements
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Provide expertise in all aspects of functional and non-functional testing from development testing
through to user and operational acceptance, including performance, availability, security,
usability and accessibility, with an emphasis on automation
Identifying opportunities for streamlining work and reducing waste within agile iterations as part
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of an ongoing Continuous Improvements and LEAN Best practice within the project lifecycle
Leading a team of British Airways (BA) technical specialists and embedded Redhat consultants
to deliver the latest Redhat Enterprise solutions into the data centers to ensure BA IT provides
services at an affordable cost
Leading and facilitating in project planning, daily stand-up meetings, reviews, retrospectives,
sprint and release planning and demos
Technical Project Manager
2005 - 2010
Working on various technical business projects for customers internal and external to British Airways.
Advising on strategy, operational issues and technical implementation plans for new services.
Achievements
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Developing and leading high-performing dynamic teams to increase the likelihood of successful
project delivery. Helping team members’ respect each other develop personal and professional
growth
Controlled and improved IT Support contracts with third party suppliers of IT solutions and
services
Planned and managed updates to supported applications, efficiently incorporating changing
business and legal requirements
Managed stakeholders through clear and accurate reporting and by holding regular steering
groups to provide project updates, escalating if own authority exceeded
Delivery Manager - IT Infrastructure
2001 - 2005
Business Analyst - ImSC (Heathrow)
1998 - 2001
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CCS International - (London and New York)
1992 - 1998
Achievements
· Provided security consultation services to Government agencies and corporations worldwide
· Coordinated and organised counter-surveillance services to businesses worldwide
· Exhibited at security and military trade shows worldwide as part of a specialist team
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Royal Air Force Regiment - Worldwide
1982 - 1991
Achievements
· Part of an elite unit trained to protect RAF personnel, bases and high-value assets
· Planned missions and led small teams to recover vulnerable aircrew and other key personnel
· Provided leadership and maintained the welfare of teams of up to 12 personnel
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Training & Development
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Project Management
Many internal and external courses relating to team leading, project and programme planning,
building teams, motivating, change management, supplier and stakeholder management, and
other associated project management skills. Courses were British Airways bespoke and
PRINCE2 and APMP equivalent
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Attended the APMP PMBOK5 and PMBOK6 course
Member of BCS, AMP and Corporate IT Forum
Technical
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Wide breadth of technical knowledge and IT skills including Microsoft desktop applications (Word,
Excel, Powerpoint, Project, etc)
Visio 2003 and Clarity application
QA and Testing with JIRA
SCRUM Framework / Kanban Boards ( physical & online )
Hobbies, Interest, Other
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Cycling with local Social club (TFB), yoga, swimming, reading, filming and editing, upkeep and
maintenance of TFB website