Universal American Compliance Contacts Have Changed! By Mariko Hoffman AVP, Compliance Monitoring & Delegation Oversight 4/16/2015 As a valued business partner of Universal American (UAM), we are providing you with updated Compliance contact information for UAM. After several years of outstanding service to Universal American (UAM), our SVP, Regulatory Counsel and Medicare Compliance Officer, Tyrina Blomer, has left to pursue a new opportunity. In light of Ms. Blomer’s departure, Celeste Panaro-Smith has rejoined UAM as our Medicare Compliance Officer on April 6, 2015. Celeste first joined UAM in March 2011 as Vice President of Medicare Advantage Compliance. In 2013, she took over the leadership of the Appeals and Grievance function that resulted in a successful CMS audit in 2014. Celeste brings a wealth of experience in Medicare Compliance and Project Management to this role including leadership roles at Coventry Health Care, Inc., Veridign Health Solutions, and Independence Blue Cross. She will be based in Houston and reporting to her are Johnathan Randle, Mariko Hoffman and Kristin Buettner. Below is the revised listing of contact information for our Compliance department. Celeste Panaro-Smith, SVP, Medicare Compliance Officer (713) 558-7164 or cpanaro@UnivsersalAmerican.com Kristin Buettner, AVP, Compliance – Sales & Marketing Oversight (407) 444-4610 or kbuettner@UniversalAmerican.com Mariko Hoffman, AVP, Compliance Monitoring & Delegation Oversight (713) 770-1068 or mhoffman@UniversalAmerican.com Johnathan Randle, Director, Compliance Operations & Deputy Privacy Officer (713) 349-2200 or john.randle@UniversalAmerican.com And as always, please feel free to send any general requests or inquiries to DelegationOversight@UniversalAmerican.com Y0067_MDO_CompAlert2_PL_0415 IA 04/27/2015
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