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2020c
WATER SOFTENER
Owner’s Manual
visit www.kinetico.co.uk
2020c water softener
Owner’s Manual
2020c water softener
Owner’s Manual
Thank you for choosing Kinetico to improve the quality
of your water.
You will immediately begin to notice the numerous benefits of having
quality water throughout your home and the benefits of having a Kinetico
Water Softener.
Since 1970 Kinetico Incorporated has designed and manufactured products
to improve the quality of your water. Kinetico offers a complete line of quality
water systems to solve your water problems. Pioneers in non-electric, demand
operated water treatment, Kinetico continually sets the direction for the entire
water quality industry. Our products are installed in hundreds of thousands
of homes around the world. Once you enjoy the benefits of your Kinetico
Mini Kinetic B Water Softener we are sure you will agree that Kinetico Water
Softeners are the worlds finest.
Contents
User Manual
Use pure soap products
04
Use less soap and household cleaners
04
Reduce of eliminate the use of fabric softeners
04
Take special precautions with automatic dishwashers
05
Special care for plants and fish
05
Drinking water
05
How your water softener works 06
Non-electric, demand operated valve
07
Consumer friendly features
For more information about Kinetico visit www.kinetico.co.uk
or freephone 0800 015 1380
Kinetico UK Ltd
Bridge House, Park Gate Business Centre, Chandlers Way, Park Gate,
Hampshire SO31 1FQ
04
08
Easy open lid
08
Low-flow metering
08
Proper regeneration
08
Compact, attractive design
09
System status monitoring
09
Maintaining your water softener
10
Adding regenerant 10
Manual regeneration
11
Cold weather protection
12
By-pass12
Maintenance Tips - frequently asked questions
02
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freephone 0800 0151 380
14
03
2020c water softener
Owner’s Manual
K5 Drinking water station
Owner’s Manual
USER MANUAL
Take special precautions with automatic dishwashers
Now that your Kinetico 2020c is installed, you can enjoy the benefits of having soft water
through your home. If you are not accustomed to soft water, here are some helpful tips so
you can gain the full benefit from your system:
Soft water, when combined with caustic phosphates in some dishwasher detergents and
very high temperatures in the dry cycle, can etch dishes and glassware. To prevent this
from happening, use the “no heat“ dry cycle on your dishwasher. Use the minimum amount
of good quality, low phosphate dishwasher detergent needed to clean your dishes. This
may be as little as 20% of the amount recommended by the appliance manufacturer or on
the dishwasher soap box. Wash good china and crystal by hand.
Use pure soap products
Most leading brands of laundry soaps, household cleaners and shampoos contain large
amounts of detergent. The harsh chemicals in these detergents are necessary when using
hard water but you can be reduce the amount you use or even eliminate them altogether
with soft water.
We recommend you to use pure soap products and clear liquid soaps without dyes or
perfumes. If you continue to use your normal detergents, you should reduce the amount
you use to suit your needs. Your Kinetico dealer can provide you with more information and
recommend the correct detergent amounts.
Use less soap and household cleaners
When using soap or cleaners with soft water, start by cutting the amount of soap that you
normally use in half. You may even find you can use as little as a quarter of the amount you
were using before. Hardness minerals in water interfere with soaps cleaning ability. Once
they are removed, soap can do its job better. although you will use less soap, you will get
more suds and cleaner results.
It’s especially important to reduce the amount of washing detergent you use. Washing
clothes in soft water not only means you will need less powder to get your clothes clean,
but also that the powder you do use will rinse out completely. Washing in soft water makes
your clothes look brighter and whiter and they will last longer too.
After bathing in soft water, your skin should feel “silky“. The silky feeling is your smooth
skin without soap curd or residue. When bathing in hard water, this soap residue is normally
left behind. The soap curd that left a visible ring around your bathtub was also left on your
skin. The same difference is applied when using shampoo also.
Reduce or eliminate the use of fabric softeners
Special care for plants and fish
Depending on your water hardness level, the amount of rainfall and how often you water
your garden, you could use soft water for outside watering, but why waste your soft water?
Water your garden, shrubs and outside plants from an outside hard water tap or put
your Kinetico 2020c in by-pass before watering. See the “By-Pass“ section on page 12 for
instructions on how to do this. Many house plants can be watered with soft water although
some can be very sensitive to the elevated level of sodium ions in soft water. You may
prefer to water with hard water or from a Kinetico Drinking Water System.
The accustomed to hard water may have trouble with an abrupt change to soft water. Make
the transition gradually over a period of 7~14 days by combining hard and soft water until
the tank contains 100% soft water. As soon as you start using soft water, you should notice
your fish tank will stay cleaner for longer.
Drinking water
The process of softening water adds a small amount of sodium into the water. When a
person is on a low sodium diet, all possible sources of sodium should be evaluated in
relation to the limit set by your doctor.
To enhance your drinking water, you may wish to consider using a Kinetico drinking water
product, also available from your Kinetico dealer. Kinetico drinking water products will
significantly improve the quality of your coffee, tea, cold drinks and water used for cooking
and baking.
Please contact your local Kinetico dealer for further information regarding our range of
drinking water solutions.
Fabrics washed in hard water retain soap curd or residue, making them “crackle” when
removed from the dryer or stiff if air dried. Fabric softeners are necessary with hard water
to keep your clothing soft. When using soft water, you can reduce the amount of fabric
softener used in your laundry or even eliminate them all together.
04
visit www.kinetico.co.uk
05
Owners Manual
water contains calcium and magnesium.
Your Kinetico 2020c contains
eads which
sodium
ions. When hard water passes through the beads inside the
2020chold
water
softener
o 2020c,
the beads
Owner’s
Manualattract and hold the calcium and magnesium ions in exchange for
After this ion exchange process, the water leaving your Kinetico 2020c is soft (Fig. 1).
he resin bed is loaded with calcium and magnesium ions, it must be cleansed (or
ated) so that it can continue to soften water. The salt in your storage tank mixes with
o wash the resin beads. The brine solution loosens the hardness minerals which have built
he resin beads; then the system backwashes and flushes the hardness minerals away.
How your
works
is is complete,
the resin water
beads holdsoftener
sodium ions. The
system is again ready to exchange
um ions for more calcium and magnesium ions.
Hard water contains calcium and magnesium. Your Kinetico 2020c contains resin beads
which hold
sodium ions.
When
waterSince
passesyou
through
the beads
Kinetico
etico 2020c
regenerates
with
softhard
water.
already
knowinside
whatthe
the
difference
2020c,
the beads
attractthroughout
and hold theyour
calcium
and magnesium
ions sese
in exchange
for Kinetico
sodium.
g with soft
water
can make
home,
it only makes
that the
After this ion exchange process, the water leaving your Kinetico 2020c is soft (Fig. 1).
cleans itself with soft water too. Your system uses only clean, soft water to make the salt
the resintank.
bed is loaded with calcium and magnesium ions, it must be cleansed (or
in the Once
salt storage
regenerated) so that it can continue to soften water. The salt in your storage tank mixes
with water to wash the resin beads. The brine solution loosens the hardness minerals which
have built up on the resin beads; then the system backwashes and flushes the hardness
minerals away.
Once this is complete, the resin beads hold sodium ions. The system is again ready to
exchange the sodium ions for more calcium and magnesium ions. The Kinetico 2020c
regenerates with soft water. Since you already know what the difference cleaning with soft
water can make throughout your home, it only makes sese that the Kinetico 2020c cleans
itself with soft water too. Your system uses only clean, soft water to make the salt solution
in the salt storage tank.
2020c water softener
Non-Electric, Demand Operated
Valve
Owner’s Manual
More than 30 years if ingenuity are behind the valve that operates the Kinetico 2020c Water
Softener. The valve uses the energy of moving water instead of electricity so there is nothing to
plug in, no buttons to push and no timers to set. Because of this technology, the 2020c Water
Softener is energy efficient and therefore, better for the environment.
The Kinetico valve measures the amount of water that you use and determines when
to initiate regeneration. Since it regenerates only on demand, it wont waste water or
operated
valve
salt.NON-electric,
Other systems must demand
be programmed
to regenerate
at a preset time - normally
during the night. So, if you use more soft water than usual, you may end up with hard
More
ingenuity
behind
thewill
valve
that operates
Kinetico
2020c
water.
If than
you 30
useyears
less ifwater
thanare
normal,
you
waste
salt and the
water
due to
unnecessary
Water Softener.Kinetico’s
The valve uses
the energy
of moving
water
instead
of electricity
there is to
regenerations.
metering
system
allows
the
2020c
Water so
Softener
nothing only
to plug
in, no
to push
and
to set.
thistwin
technology,
regenerate
when
it isbuttons
necessary
to do
sono
attimers
any time
of Because
the day. of
The
cylindersthe
(Fig.
Water Softener
energy you
efficient
therefore, better
for of
thesoft
environment.
2) in2020c
the Kinetico
systemis ensure
haveand
a continuous
supply
water, even during
regeneration.
The Kinetico valve measures the amount of water that you use and determines when to
initiate regeneration. Since it regenerates only on demand, it wont waste water or salt.
When
onesystems
cylindermust
needs
regenerate, to
theregenerate
service automatically
switches
to theduring
other the
cylinder.
Other
betoprogrammed
at a preset time
- normally
Twinnight.
softening
also soft
enable
thethan
system
to you
clean
itself
with
softwater.
water.If Most
other
So, if cylinders
you use more
water
usual,
may
end
up clean,
with hard
you use
water
softeners
usenormal,
hard water
to regenerate.
less
water than
you will
waste salt and water due to unnecessary regenerations.
Kinetico’s metering system allows the 2020c Water Softener to regenerate only when it is
The necessary
resin usedtoindo
thesokinetico
2020c
works
well in this
compact
system.
The
smaller
at any time
of the
day.extremely
The twin cylinders
(Fig.
2) in the
Kinetico
system
size ensure
createsyou
more
surface
area,
allowing
for
more
efficient
operation.
have a continuous supply of soft water, even during regeneration.
When one cylinder needs to regenerate, the service automatically switches to the other
cylinder. Twin softening cylinders also enable the system to clean itself with clean, soft
water. Most other water softeners use hard water to regenerate.
The resin used in the kinetico 2020c works extremely well in this compact system. The
smaller size creates more surface area, allowing for more efficient operation.
Fig. 2
Fig. 2
Fig. 1
ION Exchange Resin
Magnesium
B
A
Calcium
Sodium
7
06
visit www.kinetico.co.uk
B
A
B
A
B
A
Cylinder A is
standing by
Cylinder A is
softening
Cylinder A is
softening
Cylinder A is
regenerating
Cylinder B is
softening
Cylinder B is
regenerating
Cylinder B is
standing by
Cylinder B is
softening
8
freephone 0800 0151 380
07
2020c water softener
Owner’s Manual
2020c water softener
Owner’s Manual
2020c Water Softener
Owners Manual
2020c Water Softener
2020c Water Softener
consumer friendly features
Owners Manual
Owners Manual
Your Kinetico 2020c is loaded with convenient features that make it as easy as possible for
Consumer Friendly
Consumer
Features
Friendly Features
you to operate your system.
ur Kinetico 2020c is loaded
Your Kinetico
with convenient
2020c is loaded
features
with
thatconvenient
make it asfeatures
easy as possible
that make
forit you
as easy as possible for you
operate Easy
your system.
to lid
operate your system.
open
sy Open Lid
Easy Open Lid
Kinetico’s hinged lid (Fig.3) means you will never have to fumble around trying to make the lid fit
hinged
lid Kinetico’s
(Fig.3)
means
hinged
youlid
will
(Fig.3)
never
have
to
fumble
will to
never
around
have
trying
totofumble
to salt around
trying to
on
the softener.
Simply
hold the
handle
andmeans
pull
theyou
lid open
gain
access
the
bay. Close
lid fit
the
make
softener.
the you
lid Simply
fit
the
holdsoftener.
the place.
handle
Simply
hold
the
the lid
handle
open and
to gain
pull
the
lidpermit
open to gain
the
lid on
by lifting
until
feelon
it lock
into
Ifand
yourpull
particular
installation
does
not
the use
salt of
bay.
Closeto
the
the
lid
salt
by
bay.
liftingClose
until
you lid
feel
byan
itlifting
lock
into
until place.
you
feel
If it
your
lock
into place. If your
the
aaccess
hinged
lid,
your
installation
kit the
contains
alternative
connection
mechanism
installation does
particular
not permit
installation
the use
does
of not
a hinged
permitlid,
theyour
use installation
of a hinged
kitlid,
contains
your installation kit contains
that permits you to lift the entire lid from the system for access to the salt bay (Fig. 4).
netico’s
ake the
cess to
rticular
alternative connection
an alternative
mechanismconnection
that permits
mechanism
you to that
lift the
permits
entireyou
lid to
from
lift the
the entire lid from the
stem for access to thesystem
salt bay
for(Fig.
access
4) to the salt bay (Fig. 4)
Low-flow metering
w-Flow Metering
Low-Flow Metering
Compact, Attractive Design
Compact, attractive design
The Kinetico 2020c takes up less volume than any other comparable cabinet style water softener.
Thats
because2020c
the Kinetico
packs
a lot of than
performance
a small package.
yourwater
softener is
The Kinetico
takes up
less volume
any otherincomparable
cabinetIfstyle
installed
an open
location,
wont packs
be afraid
toof
show
off its sleek,
design.
softener.inThat’s
because
theyou
Kinetico
a lot
performance
in amodern
small package.
If your softener is installed in an open location, you wont be afraid to show off its sleek,
System Status Monitoring
modern design.
If the location of your Kinetico 2020c permits viewing from the top, you can always check your
system
status
of service
and regeneration by looking through the viewing window on the top of
System
status
monitoring
the cabinet. Simply check the indicator dot (see fig. 9 on page 12) to see what mode of operation
your system is in. Remember that even if the softener is regenerating, your Kinetico system can
If the location of your Kinetico 2020c permits viewing from the top, you can always check
still provide you with soft water since it has 2 softening cylinders.
your system status of service and regeneration by looking through the viewing window on
the top of the cabinet.
Simply check the indicator dot (see fig. 9 on page 11) to see what mode of operation your
system is in. Remember that even if the softener is regenerating, your Kinetico system can
still provide you with soft water since it has 2 softening cylinders.
Your system
Kinetico
is equipped
with
the latest
technology
capable
of measuring
ur Kinetico
Your
issystem
equipped
Kinetico
system
with the
is latest
equipped
technology
with
the
capable
latest
of
technology
measuring
capable of measuring
tremely extremely
low flow. As
extremely
aflow.
result,
low
you
flow.
can be
As
sure
acan
result,
that
you can
system
sure
is metering
that your
system
waterisyour
metering
low
As
a result,
you
be your
sure
thatbe
your
system
isyour
metering
wateryour water
age properly
so properly
it canusage
regenerate
at regenerate
the
so it
appropriate
can regenerate
time
at
and
the
continue
appropriate
to provide
timecontinue
and
youcontinue
withto
anprovide
to provide
you with an
usage
soproperly
it can
at the
appropriate
time
and
you
interrupted
supply
ofuninterrupted
soft water. supply
supplyofofsoft
softwater.
water.
with
an uninterrupted
oper Regeneration
Proper Regeneration
Proper regeneration
me system manufacturers,
Some system
in an manufacturers,
attempt to publish
in an better
attemptperformance
to publish numbers,
better performance numbers,
duce the amount ofreduce
water the
usedamount
during ofregeneration.
water used during
Unfortunately,
regeneration.
using less
Unfortunately,
water
using less water
system
manufacturers,
in will
an that
attempt
to
publishwill
better
performance
numbers,
creases Some
the chance
increases
that
thethe
system
chance
not the
completely
system
rinse
not
itself
completely
of the salt
rinse
itselfreduce
of the salt
ofget
water
during
Unfortunately,
using
water
increases
generantthe
andamount
you may
regenerant
saltyused
and
water
you
through
mayregeneration.
get
your
salty
home.
water
Your
through
Kinetico
yoursystem
home. less
uses
Your
just
Kinetico
system uses just
ough water
to rinse enough
any remaining
to
regenerant
rinsenot
anycompletely
from
remaining
its tanks
regenerant
to itself
prevent
from
salty
itssalt
tanks
water
to
from
prevent
salty
the chance
that
thewater
system
will
rinse
of the
regenerant
and
youwater from
tering your
plumbing
entering
while
maintaining
your
plumbing
maximum
system
maintaining
maximum
system
efficiency.
may
get salty
water
through
yourwhile
home.
Yourefficiency.
Kinetico
system
uses
just enough water to
Fig. 5
rinse any remaining regenerant from its tanks to prevent salty water from entering your
plumbing while maintaining maximum system efficiency.
Fig. 3
08
Fig. 4
Fig. 3
Fig. 3
Fig. 4
Fig. 4
visit www.kinetico.co.uk
freephone 0800 0151 380
09
2020c Water Softener
Owners Manual
2020c water softener
Owner’s Manual
2020c water softener
Owner’s Manual
Using Tablet and Pellet Salt
2020c Water Softener
Owners Manual
Tablet salt and pellet salt that is manufactured for water softeners are perfectly suitable for use
in your Kinetico system. Simply add salt as you need it.
IMPORTANT: Never use rock or granular salt in your system as it contains impurities that can
interfere with performance.
Manual
ManualRegeneration
regeneration
Maintaining
Your Water
Softener
maintaining
your water
softener
Kinetico engineers every 2020c system to provide you with quality water without
Kinetico
engineers every 2020c system to provide you with quality water without requiring
requiring extensive maintenance. Minor, routine maintenance
is necessary
to keep your softener
2020c
Water
Softener
extensive
maintenance. Minor, routine maintenance
is necessary
to keep your softener working
working properly.
Owners Manual
properly. Should you have any questions or need any assistance, contact your Kinetico dealer.
Should you have any questions or need any assistance, contact your Kinetico dealer.
Maintaining Your Water Softener
Adding regenerant
Adding Regenerant
Kinetico engineers every 2020c system to provide you with quality water without
requiring extensive maintenance. Minor, routine maintenance is necessary to keep your softener
Convenient
Salt Options
Convenient
Salt Options
working
properly.
For your convenience, your system was designed to accommodate various sizes of block
various sizes of
(where available) and tablet/pellet salt. Use the optional salt bay extension
to increase
block (where available) and tablet/pellet salt.
Use the optional salt bay extension to
the
salt
bays
capacity
when
using
tablet/pellet
salt.
Depending
on
where
Adding
Regenerant
increase
the salt bays capacity when using tablet/pellet salt. Depending on
whereyou
youlive,
live,this
thismay
mayalready
alreadybe
beinstalled
installed in
in your
your system.
system. To
Toinstall
installthe
theextension,
extension, simply
simply lift
lift the
the salt
salt
Convenient
Salt
Options
platform
from
the the
cabinet
and and
insert
the side
tabs tabs
into the
grooves
on the on the
platform
from
cabinet
insert
the side
intocorresponding
the corresponding
grooves
extension
(fig. (fig.
5). To5your
use
block
salt use
again,
simply
remove
thevarious
extension.
extension
on the
page
the
salt again,
simply
the extension.
For your
convenience,
system 9).
wasTodesigned
toblock
accommodate
sizesremove
of
Should
have
any questions oryour
need any
assistance,
your Kinetico
dealer.
For you
your
convenience,
system
wascontact
designed
to accommodate
block (where available) and tablet/pellet salt.
Use the optional salt bay extension to
Using Salt
Blocks
increase
the salt
bays capacity when using tablet/pellet salt. Depending on where you live,
Using
SaltbeBlocks
this may
already
installed in your system. To install the extension, simply lift the salt
platform
from
thesalt
cabinet
and insert theand
sideeasy.
tabs into
the
corresponding
grooves on the
Using
block
is is
convenient
ToTo
use
salt
Using
salt
convenient
use
salt blocks,
blocks,simply
simplyopen
openthe
the softener
softener
extension
(fig.block
5). To use
the block
salt again, and
simplyeasy.
remove
the
extension.
cabinet and place them in the salt storage bay (fig. 6). Use the indicator marks on the back of
cabinet
and place them in the salt storage bay (fig. 6). Use the indicator marks on
the salt
platform (fig. 7) to determine when to add new salt blocks.
Using
Salt Blocks
If your salt storage tank does run out of salt, you will have to manually
regenerate
the unittank
after
adding
salt.
If you
youwill
prefer,
you
can wait
for the the
system
If your salt storage
does
run out
of salt,
have to
manually
regenerate
unit to
automatically
regenerate,
although
you
may
have
hard
water
in
the
mean
time.
To
after adding salt. If you prefer, you can wait for the system to automatically regenerate,
manually regenerate your system, use a Phillips head screwdriver to push down
although you may have hard water in the mean time.
on the softener valve screw (fig. 8) and slowly turn CLOCKWISE ONLY until the
To manually
yourindicator
system, use
head screwdriver
to push
on the hear
actuator
has regenerate
advanced the
dot atoPhillips
the “BRINE“
position (fig.
9). down
You should
screw
(fig. turning
8) and slowly
turn CLOCKWISE
ONLY untildot
thereaches
actuatorthe
has “BRINE“
atsoftener
least 5valve
“clicks“
while
the screw
before the indicator
advancedAt
the
indicator
dot will
to the
“BRINE“
positionto
(fig.
You should
hear at least
position.
this
point you
hear
water flowing
the9).
drain.
This indicates
that 5you have
“clicks“ while
turninga the
screw before the indicator dot reaches the “BRINE“ position. At
successfully
initiated
regeneration.
this point you will hear water flowing to the drain. This indicates that you have successfully
NOTE:
If ayou
do not hear a flow of water running to drain, please contact your local
initiated
regeneration.
Kinetico dealer.
NOTE: If you do not hear a flow of water running to drain, please contact your local
Kinetico dealer.
Repeat the procedure for manual regeneration after the water flow stops (approximately 11
Repeat the
procedure
manual
after the water flow stops (approximately 11
minutes)
to be
sure bothfor
resin
tanksregeneration
are regenerated.
minutes) to be sure both resin tanks are regenerated.
Note:
If your
hot
water
tank
oror
loft
storage
tank
has
refilled
with
hard
water,
it it
may
take
several
NOTE:
If your
hot
water
tank
loft
storage
tank
has
refilled
with
hard
water,
may
take
days
for it
to empty
completely
and your and
water
to feel
soft
several
days
for it to
empty completely
your
water
toagain.
feel soft again.
NOTE:
Never
turn
the
softener
valve
screw
counter-clockwise.
Note:
Never
turn
the
softener
valve
screw
counter-clockwise
the back of the salt platform (fig. 7) to determine when to add new salt blocks. We
Using
block salt is convenient
To use
salt Salt,
blocks,a
the softener
that
use
Kinetico
Block
Salt,
clean,
premium
gradethat
that has
has been
been
Werecommend
recommend
that you
you and
useeasy.
Kinetico
Block
a simply
clean,open
premium
grade
cabinet
and place
the salt
storage bayfor
(fig.
6). Use the
indicator
marksquality
on the back
of of block salt are
developed
andthem
processed
specifically
Kinetico
Other
grades
developed
andinprocessed
specifically
for systems.
Kinetico
systems.
Other
quality grades of block
the salt platform (fig. 7) to determine when to add new salt blocks.
Fig. 8
Fig. 9
alsosalt
acceptable.
Be sure to useBe
salt
manufactured
use in water softeners.
are also acceptable.
sure
to use saltfor
manufactured
for use in water softeners.
We recommend that you use Kinetico Block Salt, a clean, premium grade that has been
Make
sure
your salt
salt storage
bay
out
of regenerant.
Your
dealer can
Make
sure
your
storage
bay never
neverruns
runs
out
of regenerant.
Your Kinetico
developed
and
processed
specifically
for Kinetico
systems.
Other
quality
grades
of block salt
areKinetico
also
acceptable.
Be sure
useor
saltperform
manufactured
forof
use
inof
water
softeners.
dealer
can recommend
a schedule
periodic
maintenance
checking
the
salt
recommend
ortoperform
a schedule
periodic
maintenance
for for
checking
the
salt
supply.
supply.
Make sure your salt storage bay never runs out of regenerant.
Your Kinetico
dealerUsing
can recommend
or perform
schedule of periodic maintenance for checking the salt
Tablet and
Pelleta Salt
supply.
Back Wa
sh
11
Ri
n
It contains
impurities that
can interfere with
performance.
10
Brine
IMPORTANT:
Never use rock
or granular salt in
your system.
Add salt when
Add salt when
line is visible
line is visible
Back Wa
sh
se
Fig. 7
e
Brine
Fig. 6
Rin
s
Tablet salt and pellet salt that is manufactured for water softeners are perfectly
suitable for use in your Kinetico system. Simply add salt as you need it.
Indicator Dot
12
Fig.9
11
visit www.kinetico.co.uk
freephone 0800 0151 380
11
freezing. If you have any questions about your Kinetico 2020c, or you suspect that your system
isn’t working properly, contact your local Kinetico dealer.
2020c water softener
Owner’s Manual
By-Pass
2020c water softener
Owner’s Manual
There may be times when you need to shut off the water supply to your entire house. To do this,
set the by-pass valve to the “OFF” position. No water will flow through the house. To restart the
water, set the by-pass valve to the “SERVICE” position. You may put the softener into by-pass at
any time if necessary by putting the by-pass valve into the “BY-PASS” position. You will still get
water throughout the house, however all of the water will be treated. To return the softener to
service, set the by-pass valve to the “SERVICE“ position.
Cold Weather Protection
Note:Fig.
By-pass
styles vary and yours may not be as described. Contact your local Kinetico dealer
10
for further assistance.
If your Kinetico 2020c is installed outside or in an area that is not heated, you may want to
take precautionary measures to prevent damage to your unit from freezing. Kinetico offer
cabinets specifically designed to protect your softener from freezing temperatures. Please
call your local dealer for more information.
SERVICE
F
OF
NOTE: Kinetico’s warranty does not cover damage caused to your system due to freezing.
If you have any questions about your Kinetico 2020c, or you suspect that your system isn’t
working properly, contact your local Kinetico dealer.
BYP
AS
S
By-pass
There may be times when you need to shut off the water supply to your entire house.
To do this, set the by-pass valve to the “OFF” position. No water will flow through the
house. To restart the water, set the by-pass valve to the “SERVICE” position.
Kinetico By-Pass Valve
You may put the softener into by-pass at any time if necessary by putting the by-pass valve
into the “BY-PASS” position. You will still get water throughout the house, however all of
the water will be treated. To return the softener to service, set the by-pass valve to the
“SERVICE“ position.
Service
By-pass
Off
NOTE: By-pass styles vary and yours may not be as described. Contact your local Kinetico
dealer for further assistance.
By-pass
closed
By-pass
open
By-pass
closed
Inlet
open
Outlet
open
Inlet
closed
Turn
clockwise
12
visit www.kinetico.co.uk
freephone 0800 0151 380
Outlet
closed
Inlet
closed
Outlet
closed
Turn counter
clockwise
13
13
2020c Water S
Owne
2020c water softener
Owner’s Manual
2020c water softener
Owner’s Manual
Two typical Kinetico 2020c installations shown with kinetico reverse osmosis Drinking
tem. Your installation may vary.
Maintenance tips - Frequently Asked Questions
My system seems to be regenerating more frequently, is this normal?
Two typical Kinetico 2020c installations shown with
Kinetico reverse osmosis Drinking Water System.
Your installation may vary.
Your Kinetico 2020c is demand operated and therefore adjusts to your water usage. If you
do not think that your water usage has increased due to extra house guests, additional
laundry or some other reason, check for any leaking plumbing, dripping taps or running
toilets, all of which can contribute to more frequent regenerations.
To Home
My water doesn’t seem soft. How can I be sure that my system is regenerating properly?
Be sure that the water supply to the softener is not by-passed. Follow the instructions on
page 11 to manually regenerate the softener tanks. If the unit does not begin advancing
to the next regeneration automatically, please contact your Kinetico dealer for further
assistance.
Bypass
I can hear my Kinetico system running or regenerating during the day. My old softener
only used to run at night. Is this normal?
Outlet
Single tank, electric water softeners tend to be set to regenerate at night because of
the unavailability of soft water during the regeneration process. Unlike traditional water
softeners, Kinetico systems operate on demand based on your water usage, without timers
or electronics. Your system regenerates whenever necessary, at any time of day. Kinetico’s
twin cylinder design allows one tank to provide treated water while the other regenerates
so you will never be without soft water.
Inlet
To RO Storage
Tank
To Drain
To Drain
If at any time you feel your Kinetico 2020c requires a service, put the
system in by-pass and call your local Kinetico dealer.
NOTE: This system conforms to NSF/ANSI Standard 44 for the specific performance
claims as verified and substantiated by test data. The system is not intended to be used
for treating water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system.
Overflow
Air Gap
From Main Supply
To Drain
To home
NOTE: Waste connections or drain outlets shall be designed and constructed to provide for
connection to the sanitary waste system through an air gap of 2 pipe diameters or 1 inch,
whichever is larger.
14
visit www.kinetico.co.uk
freephone 0800 0151 380
By-pass
15
Kinetico UK Ltd
Bridge House, Park Gate Business Centre, Park Gate,
Hampshire SO31 1FQ
t 01489 566970
f 01489 566976
eenquiries@kinetico.co.uk
© Kinetico UK Ltd 2012. Kinetico reserves the right to amend details or specifications
without notice, prices are correct at time of print, E&OE.
All trademarks are registered to Kinetico Inc. Newbury, Ohio.
07/12 10702D