CARING TOWARDS DEATH: A PHENOMENOLOGICAL INQUIRY INTO THE PROCESS OF BECOMING AND BEING A HOSPICE NURSE APPENDICES by Ann V Salvage BA, MSc A thesis submitted in partial fulfilment of the requirements for the degree of PhD School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Contents APPENDIX 1 _____________________________________________________________________________ 1 LITERATURE REVIEW - SOURCES AND PARAMETERS ___________________________________________________ 1 APPENDIX 2 _____________________________________________________________________________ 1 FACTORS IN CHOICE OF NURSING _______________________________________________________________ 1 Individual/psychological factors _________________________________________________________ 1 Psychological/emotional needs _________________________________________________________________ 1 Aims and desires ____________________________________________________________________________ 1 Congruence with academic interests ____________________________________________________________ 2 Personal experience __________________________________________________________________________ 2 The influence of parents, family and close friends ___________________________________________ 2 The influence of other people: role models and knowing a nurse _______________________________ 3 Teachers and careers advisers ___________________________________________________________ 3 The 'image' of nursing _________________________________________________________________ 3 Effect of specific media ________________________________________________________________ 3 Pragmatic factors _____________________________________________________________________ 4 Chance or default _____________________________________________________________________ 5 APPENDIX 3 _____________________________________________________________________________ 1 DEMOGRAPHIC CHARACTERISTICS OF RESPONDENTS __________________________________________________ 1 Gender _____________________________________________________________________________ 1 Age (Range = 21-66) ___________________________________________________________________ 1 Ethnicity (Self-described) _______________________________________________________________ 1 Year of nursing qualification ____________________________________________________________ 1 APPENDIX 4 _____________________________________________________________________________ 1 PARTICIPANT INFORMATION SHEET _____________________________________________________________ 1 Introduction _________________________________________________________________________ 1 What is the purpose of the study? ________________________________________________________ 1 Why have I been chosen? _______________________________________________________________ 1 Do I have to take part? _________________________________________________________________ 1 What if I agree to take part but then change my mind? ______________________________________ 1 What will happen if I do take part? _______________________________________________________ 1 What are the possible disadvantages of taking part? ________________________________________ 1 What are the possible benefits of taking part? ______________________________________________ 2 Will the information I provide be treated as confidential? _____________________________________ 2 What will happen to the results of the research study? _______________________________________ 2 Who is doing the research? _____________________________________________________________ 2 Who has reviewed the study? ___________________________________________________________ 2 Who can I contact to talk about the research? ______________________________________________ 2 I’d like to take part in the research. What should I do now? ___________________________________ 2 APPENDIX 5 _____________________________________________________________________________ 1 PARTICIPANT CONSENT FORM _________________________________________________________________ 1 Title of Research Project: ‘Caring towards death: Becoming and being a palliative care nurse ________ 1 Name and Status of Investigator: Ann Virginia Salvage, Research Student________________________ 1 Consent Statement: ___________________________________________________________________ 1 APPENDIX 6 _____________________________________________________________________________ 1 INTERVIEW GUIDE _________________________________________________________________________ 1 Introduction _________________________________________________________________________ 1 Part 1: Personal information ___________________________________________________________________ 1 Part 2: Telling the story _______________________________________________________________________ 1 Part 3: Focused questions _____________________________________________________________________ 2 APPENDIX 7 _____________________________________________________________________________ 1 RESPONDENT FACTOR CHECKLIST _______________________________________________________________ 1 Thesis: Caring Towards Death Ann V Salvage (2010) APPENDIX 8 _____________________________________________________________________________ 1 CHECKLIST RESULTS ________________________________________________________________________ 1 Choosing nursing as a career ____________________________________________________________ 1 Choosing to do hospice nursing __________________________________________________________ 2 APPENDIX 9 _____________________________________________________________________________ 1 PEN PORTRAITS ___________________________________________________________________________ 1 Angela ______________________________________________________________________________ 1 Barbara _____________________________________________________________________________ 2 Catrina _____________________________________________________________________________ 3 Diane _______________________________________________________________________________ 5 Elaine ______________________________________________________________________________ 7 Emily _______________________________________________________________________________ 9 Felicity _____________________________________________________________________________ 10 Grace______________________________________________________________________________ 11 Graham ____________________________________________________________________________ 13 Jenny ______________________________________________________________________________ 14 Kerry ______________________________________________________________________________ 15 Marina ____________________________________________________________________________ 17 Sandra _____________________________________________________________________________ 18 APPENDIX 10 ____________________________________________________________________________ 1 CODING FRAME __________________________________________________________________________ 1 Coding Frame Part 1 ___________________________________________________________________ 1 Coding Frame Part 2 __________________________________________________________________ 20 APPENDIX I LITERATURE REVIEW: SOURCES AND PARAMETERS Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 1 Literature Review - Sources and Parameters The specifications for this critical appraisal of the research literature included all published work over the period 1980 to 2010. Four nursing, medical and psychological databases were searched: CINAHL British Nursing Index - BNI MEDLINE PSYCInfo using combinations of keywords: motivation/s attitude/s expectation/s reason/s career choice hospice terminal palliative. vocation* occupation* decision making. In addition, manual/computer content searches were undertaken of ten journals considered likely to publish relevant material: American Journal of Hospice and Palliative Care Cancer Nursing European Journal of Palliative Care European Journal of Oncology International Journal of Palliative Nursing Journal of Palliative Care Journal of Palliative Medicine Progress in Palliative Care Sociology of Health and Illness Social Science and Medicine. In addition, the Index of Theses from 1980 to 2010 was consulted. Other sources of literature include: References recommended by individuals to whom I spoke over the course of my research National newspapers Radio programmes References identified as useful at: o Roehampton University Library o St George's Hospital Medical School Library o King's College London Library. Appendix 1 - Literature review sources & parameters 1 of 1 APPENDIX 2 FACTORS IN CHOICE OF NURSING Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 2 Factors in Choice of Nursing Evidence from the research on factors affecting choice of nursing falls broadly into seven categories: individual/psychological factors; parental and family influences; the influence of other people (including role models and knowing a nurse); educational/careers advice influences; the influence of images of nursing; 'pragmatic' factors and the effect of chance or lack of planning. Individual/psychological factors Psychological/emotional needs Several studies have identified psychological and emotional needs which individuals have sought to meet in entering nursing. Kersten et al (1991) in the USA, identified emotional needs which included self-esteem, self-concept, fulfilment and feeling needed. In the UK, Moores et al (1983) found that wanting " a job where I would feel needed" was ranked fourth in order of importance for choosing nursing as a career while Vanhanen and Janhonen (2000a) found that eight of the 19 nursing students in their Finnish study said that they expected a nursing career could make life meaningful and promote personal growth. Aims and desires In many studies a desire to help others or to 'be helpful' to others has emerged as one of the most frequently cited reasons for entering nursing (Collings 1997; Kiger 1993; Stevens and Walker 1993; Whitehead 2007; Williams et al 1997). A desire to work 'with people rather than things' has also been found to be frequently mentioned as a reason for entering nursing (Collings 1997; Moores et al 1983; Stevens and Walker 1993; Whitehead 2007; Williams et al 1997) and other reasons given for choosing nursing have included a desire for 'important' work, opportunity to use special abilities, a desire to make a difference, desire for a profession or for a career which was not ' just a job' and having always wanted to do nursing (Adejunmobi 1986; Barriball and While 1996; Stevens and Walker 1993; Collings 1997; Day et al 1995; Kiger 1993; Maben and Griffiths 2008; Moores et al 1983; Murray and Chambers 1990; Whitehead 2007; Williams et al 1997). Appendix 2 – Factors in Choice of Nursing 1 of 5 Thesis: Caring Towards Death Ann V Salvage (2010) Congruence with academic interests Congruence with individuals' academic interests has been cited in several studies as a reason why nursing has been chosen as a career. Thus Beck (2000) found that a fascination with science and the human body was given as a reason for choosing nursing, Kersten (1991) an interest in science and disease, Murray and Chambers (1990) interest in medicine/biology and Williams et al (1997) previous interest in science. Personal experience Studies have frequently reported the identification of a link between various types of personal experience and choice of nursing as a career. In some cases this takes the form of previous experience of working in a health-related job (Adejunmobi 1986; Barriball and While 1996; Beck 2000; Kersten et al 1991; Mitchell 2002; Moores et al 1983; Murrells et al 1995; Williams et al 1997). In other cases, individuals state that caring informally for sick relatives or friends was influential in leading them to take up nursing (Beck 2000; Grainger and Bolan 2006; Moores et al 1983; Murrells et al 1995; Vanhanen and Janhonen 2000a). Some individuals cite personal experience of illness, hospitalisation or other health care as a reason for entering nursing (Stevens and Walker 1993; Day et al 1995; Kersten et al 1991; Murrells et al 1995; Williams et al 1997). Finally, experience of having a relative who was ill and/or hospitalised has been offered as a factor influencing individuals to take up nursing (Day et al 1995; Murrells et al 1995). The influence of parents, family and close friends Parents, other close family members and close friends have been reported to exert considerable influence on individuals who have chosen to go into nursing. These individuals may simply give advice, information, encouragement, or in some cases, may attempt to discourage individuals from nursing (Adejunmobi 1986; Barriball and While 1996; Beck 2000; Kersten et al 1991; Williams et al 1997; Moores et al 1983; Murray and Chambers 1990; Murrells et al 1995). Having a close family member working in a health care profession may also encourage young people to opt for a nursing career (Beck 2000; Williams et al 1997; Mitchell 2002; Moores et al 1983; Murrells et al 1995; Stevens and Walker 1993). Appendix 2 – Factors in Choice of Nursing 2 of 5 Thesis: Caring Towards Death Ann V Salvage (2010) The influence of other people: role models and knowing a nurse Previous research has repeatedly found that experience of nursing 'role models', either in the form of knowing someone who is a nurse or having been in a position to observe nurses at work, exerts a strong influence on the decision to become a nurse (Adejunmobi 1986; Beck 2000; De Vries 2000; Grainger and Bolan 2006; Grossman et al 1989; Kersten et al 1991; Murray and Chambers 1990; Murrells et al 1995; Stevens and Walker 1993; Whitehead et al 2007). Teachers and careers advisers Another frequent finding of previous research has been the relative lack of influence and advice nurses receive from school teachers and careers advisers. Not only are these individuals reported to be rarely influential in encouraging students to consider a nursing career (Beck 2000; Mignor et al 2002; Moores et al 1983; Kiger 1993; Murrells et al 1995) but some research has suggested that careers staff in schools are not well enough informed on nursing to be able to advise students (Mignor et al 2002; Moores et al 1983). The 'image' of nursing Previous research has found that perceived attributes of nursing have drawn some individuals towards a career in nursing. Improved status, work which is seen as rewarding, fulfilling, interesting, satisfying or challenging and perceptions of nursing as being glamorous or exciting have all been cited as having influenced individuals to become nurses (Adejunmobi 1986; Beck 2000; Kersten et al 1991; Moores et al 1983; Murray and Chambers 1990). Effect of specific media While images of nursing presented on television emerge from several studies as having exerted a positive influence on individuals' images of nursing (Kersten et al 1991; Kiger 1993; Murrells et al 1995) one study found that literary fiction had not been influential in attracting nursing students to enter nursing (Kiger 1993). Appendix 2 – Factors in Choice of Nursing 3 of 5 Thesis: Caring Towards Death Ann V Salvage (2010) Very little would appear to be known about the influence of leaflets, and advertising about nursing has seldom been mentioned in research reports, but this is as likely to suggest that researchers have not asked specifically about these sources of information as to indicate that they have no effect. Murrells et al (1995) found that 76% of the respondents in their study of registered nurses said they had seen written information in the form of leaflets or books and/or prospectuses and 38% had seen an advert for nursing. For each of these types of information, only a small proportion of respondents said it had made them consider the possibility of nurse training. Half of those who had seen leaflets, books or prospectuses said that they had already considered nurse training when they had seen the information and that it had strengthened their decision to do so, but advertising appeared to have had comparatively little effect one way or the other on their decision (Murrells et al 1995: 399). Pragmatic factors Several writers have suggested that nurses in the late twentieth and early twenty first century no longer regard nursing as a ' vocation ' and are more likely to be motivated by a desire for financial gain and job security than nurses in earlier times. A recent Daily Telegraph editorial observed that, traditionally, "nursing was a vocation that emphasised character, service and discipline, traits that are perhaps less in evidence than they once were" (Daily Telegraph 2009). McSherry (2000: 11) argues that the reasons people enter nursing have changed and that "today many nurses... may be motivated by economic and capital gain while working in a profession that is saturated in the traditional value of selflessness..." It is not uncommon now, he observes, "when asking individuals for their reasons for entering nursing to find that stability of career or a stepping stone to a better career are offered." Whatever public perceptions may be, research has consistently found that financial incentives are rarely cited as reasons for entering the nursing profession. Financial motivation has emerged as a factor taken into consideration by those entering nursing (Mackay 1998; Hemsley-Brown and Foskett 1999; Kersten et al 1991; Meadus and Twomey 2007; Moores et al 1983) but frequently pay has been well down the list of influencing factors. Hemsley-Brown and Foskett (1999) found that salary was not significantly associated with choice or non-choice of nursing, while Moores et al (1983) found that pay was ranked last as an influencing factor. Other pragmatic factors which have Appendix 2 – Factors in Choice of Nursing 4 of 5 Thesis: Caring Towards Death Ann V Salvage (2010) emerged from research include a desire for job security, opportunities for career advancement, flexible employment, opportunities for travel and convenience/availability (Adejunmobi 1986; Barriball and While 1996; Mackay 1998; Collings 1997; Day et al 1995; Rognstad et al 2002/2004; Hemsley-Brown and Foskett 1999; Kersten et al 1991; Meadus and Twomey 2007; Moores et al 1983; Murray and Chambers 1990; Stevens and Walker 1993; Williams et al 1997). Chance or default A small number of studies has found that some nurses enter nursing through 'default' (because they have not been successful in pursuing their primary choice of career (Barriball and While 1996; Beck 2000) or because they do not know what else to do (Day et al 1995). Beck et al (2000) found that some nurses had opted for nursing having failed to get into medical school, while Day et al (1995:359) found that some individuals had "drifted into nursing because they did not know what else they wanted to do". Appendix 2 – Factors in Choice of Nursing 5 of 5 APPENDIX 3 DEMOGRAPHIC CHARACTERISTICS OF RESPONDENTS Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 3 Demographic Characteristics of Respondents Gender Female 25 Male 5 Age (Range = 21-66) 20-29 4 30-39 5 40-49 10 50-59 9 60+ 2 Ethnicity (Self-described) White British/UK/English/Irish 25 Caucasian 1 Canadian 1 White European 1 Australian 1 British Pakistani 1 Year of nursing qualification 1960s 5 1970s 8 1980s 5 1990s 6 2000+ 6 Appendix 3 - Demographic information 1 of 1 APPENDIX 4 PARTICIPANT INFORMATION SHEET Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 4 Participant Information Sheet Introduction You are being invited to take part in a research study. Before you decide whether or not to take part, it is important that you understand why the research is being done and what it will involve. Please take time to read the following information carefully and discuss it with others if you wish. If anything is not clear or if you would like more information, you can contact the researcher (see details below). Please take time to decide whether or not you wish to take part. What is the purpose of the study? Nurses who decide to work in palliative care present us with an intriguing and tantalising question. If a general aim of nursing care is to facilitate patient recovery, why would anyone (given a free choice) choose to work with people who have no chance of recovery from their illnesses? While this issue has been briefly touched on by previous researchers, we know very little about why people decide to work in palliative care. The main aim of the study will be to develop an understanding of the process by which individuals come to be, and continue to work as palliative care nurses, based on the viewpoints of the people concerned. Why have I been chosen? As a qualified nurse working in a hospice, you are eligible to take part in the study. Interviews will be held with up to 30 palliative care nurses working in English hospices. Do I have to take part? Participation in the research is entirely voluntary, and it is up to you to decide whether or not to take part. If you do decide to take part, you will be given this information sheet to keep and asked to sign a consent form (of which you will also be given a copy to keep). What if I agree to take part but then change my mind? If you decide to take part, you will be free to withdraw at any time, without having to give a reason. What will happen if I do take part? An interview will be arranged during your normal working hours at the hospice at which you work. An alternative time and venue can be arranged if you would prefer this. The interview will take about one hour and, with your consent, will be tape-recorded and later transcribed. The questions will mainly concern the background to your present work and you will be asked specifically about your personal experiences and choices: what it was that brought you to work in palliative care and what encourages you to continue. After the interview you will be asked to fill in a short check-list about your reasons for working in palliative care. When your interview has been transcribed, you will receive a copy of the transcript and invited to check it for accuracy. What are the possible disadvantages of taking part? It is possible that talking about your work and the process which led you into it may bring to the surface some upsetting memories. Should this happen, the interviewer will offer to terminate or Appendix 4 Participant Info 1 of 2 Thesis: Caring Towards Death Ann V Salvage (2010) postpone the interview and you will be given the opportunity to seek support from a senior member of nursing staff. What are the possible benefits of taking part? The research is being carried out to develop an understanding of the process by which people come to be and continue to work as palliative care nurses and the results may have implications for nurse recruitment and retention. It may not be of specific benefit to you as an individual: it is hoped that you will enjoy and benefit from sharing your own, very personal story, but this cannot be guaranteed. Will the information I provide be treated as confidential? All information you provide will be treated in the strictest confidence. Precautions will be taken to ensure that you cannot be identified with either the interview tapes or the typed interview transcripts. Pseudonyms will be used in any written reports on the research, both for you and for the institution for which you work, and any material which would make it possible for readers to identify you will be excluded. All data will be kept in a locked cabinet and the interview tapes wiped and transcripts shredded five years after the conclusion of the study. What will happen to the results of the research study? The study is being undertaken towards a postgraduate qualification (M.Phil/Ph.D) at Roehampton University, Surrey. The results will be published in 2009 in the form of a thesis which will be held by the University where it will be available for consultation. A summary of the results will be sent to all those who take part, and it is hoped that material from the research will be published in nursing and other journals. Who is doing the research? The research is being undertaken by Ann Salvage, a medical sociologist with a background in gerontological research and a special interest in death and dying. The research is being supervised by academic staff in the Department of Sociology, Roehampton University, Surrey. Who has reviewed the study? The research has received the approval of the Roehampton University Research Degrees Board, Roehampton University Ethics Committee and the London/Surrey Borders NHS Research Ethics Committee. Who can I contact to talk about the research? If you have any queries, please contact the researcher, Ann Salvage, on 020-8544-9478 (mail @annsalvage.plus.com). I’d like to take part in the research. What should I do now? You can contact the researcher by telephone or e-mail or let a senior staff member know that you are willing to take part. Many thanks for your interest in this project. Appendix 4 Participant Info 2 of 2 APPENDIX 5 PARTICIPANT CONSENT FORM Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 5 Participant Consent Form Title of Research Project: ‘Caring towards death: Becoming and being a palliative care nurse Name and Status of Investigator: Ann Virginia Salvage, Research Student Consent Statement: I agree to take part in this research which will involve one face-to-face interview. I understand that the information I provide will be treated in the strictest confidence by the researcher and that both the taped interview and the transcript of that interview will be stored securely separately from identifying details. I also understand that my name and the identity of the institution for which I work will not be revealed in the publication of any findings (including the thesis) and that the researcher will maintain my anonymity such that I cannot be identified by anyone outside or inside the institution. I have been provided with written information about the purpose of the study and am participating in it voluntarily. I understand that I am free, at any time, to withdraw from participation in this research without having to give any explanation for my decision. Name ………………………….. Researcher ……………………. Signature ……………………… Signature …………………........ Date …………………………… Date ……………………………. Please note: If you have a concern about any aspect of your participation, please raise this with the investigator or her Director of Studies, who is: Name: Dr Garry Marvin Contact Details: Appendix 5 Participant Consent Form Department of Sociology School of Business and Social Sciences Southlands College Roehampton University 80 Roehampton Lane LONDON SW15 5SL (020-8392-3170) (g.marvin@roehampton.ac.uk) 1 of 1 APPENDIX 6 INTERVIEW GUIDE Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 6 Interview Guide Introduction I am a medical sociologist with a special interest in death and dying, and I‟m undertaking my doctoral research on nurses working in hospices. My interest in this is very personal as I have experienced the deaths of several people including my father, who died when I was a child, and my husband (who died at Trinity Hospice some years ago). I have always very much admired the work that goes on in hospices and I wanted to know more about the nurses who work there. Even telling people about my research has shown me how much of a „taboo‟ subject death is in our society, and I want to know more about what it is that leads nurses to choose to work with people who are going to die rather than get better and return to their normal lives. I have some general information-gathering questions to start with, and then I‟d like to invite you to tell me your story, with a few pointers from me. After that I have a few more specific questions to ask you. If you want to stop the interview at any time, just say so and we‟ll stop. Part 1: Personal information Role at this hospice Length of time at this hospice Previous jobs (When? where?) (From school onwards) Nursing training (When? where?) (Including PG) Qualifications obtained Education: LA/Private? Grammar/sec mod? Co-ed/single sex? College/University? Qualifications Higher education (including any returns to study) D.o.b. Marital status Children (nos and ages) Ethnicity Religious affiliation (if any) How would you describe your social class background? Part 2: Telling the story 1. Have you ever talked to anyone or written anything about how you came into hospice work? (Prompt: Family/friends/colleagues/at job interview). 2. Could you tell me a bit about what led you to be interested in nursing and how you came to be working in palliative care? (Aide-memoire: When/who/what/why/attitudes to death/anxieties/recent changes re assisted death) (Probe: Why hospice not hospital?) Appendix 6 Interview guide 1 of 3 Thesis: Caring Towards Death Ann V Salvage (2010) Part 3: Focused questions 1. Would you say there were any particular people who influenced you to do nursing in general or palliative care work specifically? (Probe: Parental careers/siblings/teachers/role models/media images/knowing a nurse) 2. Thinking back particularly to your school days, do you think that your experiences at school had any effect on what you ended up doing in life? (Probe: Subject choice/careers advice/teachers/early dreams and ambitions/other careers considered) 3. Would you say that your decisions to do nursing or to go into palliative care were affected by any practical things like always being able to find a job, fitting in with family responsibilities or having a job with convenient hours? (Probe: Job close to home/fitting in with spouse‟s work) 4. Do you think that any of your own experiences in life had any effect on your choice of work? (Probe: Personal experiences of death or loss/caring for others/health problems) 5. Was there anything in particular about hospice work that attracted you to it? (Probe: Higher staff:patient ratios?/preferable to hospital?) 6. Do you think there are any particular personal qualities or types of experience that are needed to do hospice nursing? (Probe: How do you see yourself in terms of these qualities/experiences?) 7. Thinking back to your original nursing training, would you say it had any effect on your choice of specialty? (Probe: Lectures/placements/experience of death/teachers/attractiveness of different options/perceived prestige of different options/role models) 8. Are there any particular beliefs or values that have guided your life? (Probe: Source/strength/effect on choice of career or work practices) 9. What does death mean to you? (Probe: Simply end of life or is there something else?/effect on choice of career/effect on how they work) 10. How long do you think you will continue working as a hospice nurse? (If expects to continue for foreseeable future) 10a) Are there any particular things that make you want to carry on or that help you to carry on? (Probe: Relationships with patients/support/work-leisure balance/pragmatic factors/rewards/autonomy) (If intends to stop) 10b) Are there any particular things that make/ would make you think about stopping doing this work? Appendix 6 Interview guide 2 of 3 Thesis: Caring Towards Death Ann V Salvage (2010) (Probe: Stress/emotional demands/pragmatic factors) 10c) What would you do then? 11. Do you see palliative care nurses as being different in any way from nurses working in other specialties? (Probe: Qualities/attitudes to death/belief systems) 12. How do you think palliative care work differs from other nursing specialties? (Probe: What makes it special?/More control over work?/Independent working?) 13. Is there anything else you think is important in talking about how you became a palliative care nurse? 14. What was it that made you decide to take part in this interview? Summarise/recap content of interview Give checklist Thanks Re-emphasise confidentiality Transcript to be sent to them Request telephone number (if appropriate) Request names of other potential respondents (if appropriate) Appendix 6 Interview guide 3 of 3 APPENDIX 7 RESPONDENT FACTOR CHECKLIST Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 7 Respondent Factor Checklist Respondent No……… Please rate each of the following items in terms of the level of influence you feel it has had in leading you to train as a nurse or to work as a hospice nurse (Circle one number for each item in both columns) TRAIN AS NURSE LOW HIGH WORK IN HOSPICE LOW HIGH Always wanted to do it 1 2 3 4 5 1 2 3 4 5 Caring for someone as a child/young person 1 2 3 4 5 1 2 3 4 5 Convenient location or hours 1 2 3 4 5 1 2 3 4 5 Experience of death or loss* 1 2 3 4 5 1 2 3 4 5 Experience while in nurse training* ---------------- 1 2 3 4 5 Experience with specific patient/s 1 2 3 4 5 1 2 3 4 5 Family (e.g. mother was a nurse)* 1 2 3 4 5 1 2 3 4 5 Financial rewards 1 2 3 4 5 1 2 3 4 5 Fitted in with spouse/partner‟s job or family needs* 1 2 3 4 5 1 2 3 4 5 Job security 1 2 3 4 5 1 2 3 4 5 Knowing a nurse 1 2 3 4 5 1 2 3 4 5 Opportunities for creativity 1 2 3 4 5 1 2 3 4 5 Opportunities for independent working 1 2 3 4 5 1 2 3 4 5 Opportunities for variety of experience 1 2 3 4 5 1 2 3 4 5 Personal beliefs/values* 1 2 3 4 5 1 2 3 4 5 Personal health problems* 1 2 3 4 5 1 2 3 4 5 Previous experience of health care work* 1 2 3 4 5 1 2 3 4 5 Professional status 1 2 3 4 5 1 2 3 4 5 Public status 1 2 3 4 5 1 2 3 4 5 Appendix 7 Respondent factor checklist 1 of 2 Thesis: Caring Towards Death Ann V Salvage (2010) TRAIN AS NURSE LOW HIGH WORK IN HOSPICE LOW HIGH Relationships with patients* 1 2 3 4 5 1 2 3 4 5 Specific people* 1 2 3 4 5 1 2 3 4 5 Spiritual/religious beliefs* 1 2 3 4 5 1 2 3 4 5 Use of technology 1 2 3 4 5 1 2 3 4 5 Wish to be helpful/ useful to others 1 2 3 4 5 1 2 3 4 5 Wish to provide high quality of care 1 2 3 4 5 1 2 3 4 5 Written information (e.g. adverts/leaflets)* 1 2 3 4 5 1 2 3 4 5 Other* 1 2 3 4 5 1 2 3 4 5 (* Please give brief details if you choose „4‟ or „5‟) Appendix 7 Respondent factor checklist 2 of 2 APPENDIX 8 CHECKLIST RESULTS Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 8 Checklist Results Of the 30 respondents in the study, 29 returned a completed checklist. Table A1 shows, for each checklist item, the percentage of respondents who rated it either 4 or 5 (i.e. as having had a strong level of influence in leading them either to train as a nurse or to work as a hospice nurse). Table A1: Percentage of checklist respondents who rated item 4 or 5 Checklist item Always wanted to do it Caring for someone as a child/young person Convenient location / hours Experience of death or loss Experience while in nurse training Experience with specific patients Family (e.g. mother a nurse) Financial rewards Fitted in with spouse’s/partner’s job/family needs Job security Knowing a nurse Opportunities for creativity Opportunities for independent working Opportunities for variety of experience Personal beliefs/values Personal health problems Previous experience of health care work Professional status Public status Relationship with patients Specific people Spiritual/religious beliefs Use of technology Wish to be helpful to others Wish to provide high quality care Written information (e.g. adverts/leaflets) Train as nurse N % 15 (52) 7 (24) 3 (10) 5 (17) N/A N/A 9 (31) 5 (17) 0 (0) 0 (0) 6 (21) 7 (24) 5 (17) 4 (14) 15 (52) 17 (59) 0 (0) 6 (21) 7 (24) 9 (31) 10 (34) 7 (24) 10 (34) 1 (3) 24 (83) 20 (69) 2 (7) Work in hospice N % 11 (38) 7 (24) 4 (14) 12 (41) 13 (45) 18 (62) 3 (10) 2 (7) 3 (10) 8 (28) 7 (24) 13 (45) 8 (28) 11 (38) 24 (83) 1 (3) 12 (41) 5 (17) 5 (17) 18 (62) 15 (52) 15 (52) 3 (10) 25 (86) 24 (83) 5 (17) Choosing nursing as a career A desire to be helpful to other people was the most highly rated factor reported to have affected the decision to do nursing (83% of checklist respondents rated it 4 or 5). Personal beliefs or values were rated as important by nearly two-thirds of respondents (59%) and just over half (52%) in each case) assigned a rating of 4 or 5 to having „always wanted to do‟ nursing and to „opportunities for variety of experience‟. Appendix 8 Checklist results 1 of 2 Thesis: Caring Towards Death Ann V Salvage (2010) Reported as having been of least importance in the choice of nursing were financial rewards (0%), fitting in with spouse‟s/partner‟s job or family needs (0%), personal health problems (0%), and use of technology (3%). Choosing to do hospice nursing The top two categories chosen here echoed those seen as most influential in the choice of nursing. Eighty-six percent of respondents cited a wish to be helpful to others as influential in choosing hospice work, while 83% cited a wish to provide high quality care. Personal beliefs and values appeared to have been more influential here than in choosing nursing (83%, compared with 59%, assigned this factor a rating of 4 or 5) and relationships with patients appeared to have been a special consideration: 62% gave this a rating of 4 or 5 compared with 34% who cited this as having been important in the choice of nursing generally. Reported as having been of least importance in the choice of hospice nursing were personal health problems (3%), financial rewards (7%) and family influences (10%). The checklist results suggest a number of further observations: The „always wanted to do it‟ factor appears to be of more relevance to the choice of nursing in general than to the choice of hospice nursing in particular. Hospice work is reported as having been seen to have potential for creativity and independent working to a greater extent than nursing in general. Relationships with patients would appear to have figured much more highly in the choice of hospice nursing than in the original choice of nursing. The influence of specific people and spiritual or religious beliefs is reported to have been greater in the choice of hospice work than in the initial choice of nursing. Experiences while in nurse training are reported by nearly half of respondents as having been influential in leading them to work in a hospice. Appendix 8 Checklist results 2 of 2 APPENDIX 9 PEN PORTRAITS Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 9 Pen Portraits Angela Angela has always had a "caring nature". She has an ability to "connect with people" and to reach out to patients who, she finds, readily confide in her. Now in her early fifties, she has been working as a staff nurse in the hospice for three years. She feels it is necessary to have "a degree of life experience" to do hospice nursing and that hospice nurses must have a good sense of humour and be good listeners who are able to empathise. Angela's mother, who was in her forties when Angela was born, frequently told her "you'd make a lovely nurse" and it seemed natural for Angela to take care of her mother as she grew older. Angela stayed on at school to do a shorthand-typing course to fill in the year until she could begin nurse training, and worked for a short time - as her sisters had done - at the local council offices to make some money to help to carry her through her course. She began her training in 1974, being trained "by the old school of nurses..." which suited her because "I don't like studying". She worked as a staff nurse for a year before commencing midwifery training and was a midwife for four years before giving up work to have her children. Working in a nursing home while her children were growing up, Angela became very aware of the need of families for support when elderly relatives died, and experienced an event which she has "never forgotten" when an elderly woman died alone because of inadequate staffing levels. This made her feel "hugely neglectful" and confirmed her growing interest in working in a hospice environment, where she knew she would have more time for patients. She had cared for both her parents at home until their deaths, but had been "pretty appalled" at some of the treatment they had received in hospital. Angela got her present job by ringing the hospice to inquire whether there were any vacancies. She works three days a week and feels she could not manage full-time either physically or mentally "because it takes a lot out of you. I think I've always gone home emotionally wrecked... maybe in some ways, I give too much of myself". Sensitive to unspoken family issues and with a keen intuition ("I've got tremendous intuition. My intuition worries me sometimes...") she is hoping to Appendix 9 Pen portraits 1 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) undertake a counselling course which she feels will help her to deal more effectively with patients. She feels greatly supported by her co-workers and manages the stresses of her work by completely immersing herself in her home life during nonworking hours. Angela feels that, in the hospice, "small things matter" and she cites the case of a woman who asked for her bed to be pushed into the garden shortly before she died. Angela was brought up as a Catholic and thinks she "probably always will be" but says she has "changed a lot... I'm probably more spiritual now than anything." She has always tried to treat people how she would like to be treated herself: "I think if you always remember that the person in the bed could be your father or mother or brother or sister, you won't go too far wrong." Barbara Barbara, now in her late forties, is working as a hospice staff nurse - her first post since qualifying as a nurse relatively late in life. Her mother was a nurse and, although she never pushed her daughter to follow her into the profession, Barbara admired her and aspires to "be her." At school, Barbara had no specific academic ambitions. Although a lot of her friends planned to go to university, she was "very much a family person and didn't want to leave home" so never seriously considered it and left school to take up an office job. As things turned out, she did leave home quite soon afterwards as she married young and began a family. When her children were young, Barbara worked as a childminder and, when her own children went to school, took a job as a care worker. Working with a community rehab team, she began to feel the need for more of a challenge in her life and after being promoted to senior carer and finding herself missing the contact with patients, she took up a new post as an OT and physio assistant before deciding to commence her nurse training at the age of forty. She was lucky to be sponsored by her primary care trust to undertake her training, but would probably have gone ahead and done it anyway if the sponsorship had failed to materialise. In her work as a carer, Barbara had worked with cancer patients and had found this challenging but enjoyable. She knew "from the very beginning" of her nursing training that she wanted to work in Appendix 9 Pen portraits 2 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) palliative care, and during her course had placements in hospice settings. Her experience of nursing dying people on acute wards had not been good: "I didn't always feel comfortable about the way people were cared for." In NHS settings, she found, nurses lacked the time to give adequate care and the ability to spend time with patients is "very much" an attraction of hospice care. In their training, she observes, nurses are "taught about holistic care of the patient" but "that doesn't happen all the time on an acute ward - they don't have the time." The greater "opportunity for hands-on nursing", she feels, marks hospice care out from other forms of nursing and this is important to her - "you learn so much about your patient when you're washing 1 them [SP] helping them to the toilet [SP] giving them a bath - you learn so much." She would definitely not want to return to nursing in an acute NHS setting. Even if the nurse: patient ratio (which is a definite attraction towards palliative care) were better in acute settings, she would still choose to work with palliative care patients: "I would certainly agree that hospice nursing is what I call real nursing." Barbara feels supported by a strong family unit and especially by her husband, to whom she can talk about the stresses of her work. Sometimes she will listen to "really loud rock music" on the way home: "By the time you get home, you've usually got over it." Describing her religious beliefs, Barbara says "I would say that I'm a Christian." She goes to church "occasionally" and "certainly wouldn't want to push [my] belief on to anybody. You have to sort of keep it in a little compartment of its own, really." She tries to treat others as she would like to be treated herself, but experience has taught her that "not everybody wants to be done as you would be done, so you've got to have much more of an open mind." Catrina Catrina, in her early twenties, admits that nursing was not a lifetime ambition for her. Academically able, she could have chosen many different careers and describes herself as having come into nursing "by mistake" and having fallen into it "by accident". She had always wanted to go to university, but was interested in so many subjects that she found it difficult to choose which to 1 [SP] indicates a short pause Appendix 9 Pen portraits 3 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) study. In the end, having identified in herself a liking for working with people and the need for challenging work, she narrowed down her choices to physiotherapy and nursing. Physiotherapy was her first choice, but on the day she received her A-level results, she decided to do nursing and took up an offer to do that instead. Her father would have liked her to have become a doctor, but she has always preferred the nursing role, seeing doctors as "not in contact so much with the patients. With nursing... you really get to know the patient and you're doing more of the caring." Following Pakistani tradition, her two sisters had married young and had children, but Catrina, who identifies herself as "very independent", firmly rejected that path. Beginning her nursing training straight from school, Catrina found it was not at all what she had expected, and she hated her first placement so much that she "really wanted to leave the nursing course straight away" but her parents persuaded her to stick it out. Apart from the early responsibility she was expected to assume, Catrina was surprised at the uncaring attitudes of many of the nurses she encountered in the NHS. She did, however, very much enjoy two of her placements. In practice nursing, she liked "the preventative side" and found that "you really get to know patients so well..." She also " loved" her two-week placement in palliative care: "I thought this was what true nursing was about - you actually practise holistic care and don't just say the word." At the end of her training, Catrina knew that she wanted to work either in general practice or palliative care. By that time, many of her peers already had jobs, and although practice nursing was her first choice, she responded to an advertisement for hospice nurses and was offered a staff nurse post at the hospice where she has now been working for four months. This is Catrina's first paid job, and she recognises that she is unusually young to be working as a hospice nurse. She enjoys working as part of an interdisciplinary team in which nurses' opinions "are valued so much more" and where there is a comparative lack of "hierarchy". In the hospice, "you have that time" to care for patients which is not available in the NHS, and she can hope "to make a difference... to have a patients say to you [SP] it's so encouraging - it really makes my day..." To her, hospice nurses are clearly different from nurses working in other specialties: "... ward nurses are not caring, but here there's definitely that huge ethos of care... a lot of people have said that this is what proper nursing is. I think it refreshes the nurses who work here, so they actually want to come in." She also sees hospice nurses as more dynamic than other nurses - not simply complaining about things that need changing but getting on and doing something about them in an atmosphere where Appendix 9 Pen portraits 4 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) no one is criticised and "there's that whole thing of everyone teaching everyone else". Catrina does, however, see a danger in the blurring of roles: " Nursing sort of runs into medicine now, when you have the junior doctors types, and then... healthcare assistants runs into nurses, so there is a blurring of all the roles, really." In these circumstances, she fears that nurses may "just lose [their] nursing status completely..." She thinks she may remain in palliative care, but would be careful to maintain patient contact were she to be successful in climbing the career ladder. Catrina is a practising Muslim, whose religion is "definitely important to me, very important". She believes in some kind of existence after bodily life ends and a "judgment day" in which good and bad deeds are weighed. However, she is very open-minded and will question her own beliefs: "I could be wrong - I'm not someone who [says] 'This is what I believe and I know it's true' - I'm not like that." Diane Diane is in her mid-fifties and had a considerable amount of nursing experience under her belt before she entered the hospice world. Born abroad, Diane moved to England with her family at the age of nine which, she says, disrupted her education. The middle child of five, Diane says she was considered "stupid" and an unlikely candidate for higher education, but she found her niche in nursing and attained much more than anyone had expected. Diane was "very, very young" when she decided to be a nurse, and her decision was based to a large extent on the anticipated approval of her parents, which has always been important to her. Diane feels that "it was always going to be the case that I would be the carer." As a young girl, she enjoyed visiting a neighbour who was a nurse and talking to her about her work, and when her grandmother had a heart attack, it seemed natural for her to help out by cooking meals. This made her feel that she had a role which, as the middle child with little apparent academic ability, was a welcome change. In her school holidays, she worked in a home for disabled people and met a nurse whom she thought "marvellous": "So that was definitely what I wanted to do." Appendix 9 Pen portraits 5 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) Diane undertook a pre-nursing course after leaving school, and began her training in the late 1960s. Despite constant tiredness and a tendency to faint at the less pleasant aspects of nursing, Diane loved the training. "I was so excited, because I was with people and people needed me... and I was good at it." After qualifying, she chose to work in orthopaedics for no clear reason that she can remember and went on to take up her sister's post. She enjoyed the drama and rush of the orthopaedic wards and told people at the time that one thing she enjoyed was the fact that patients did not die - "they get better and they go home and... you mend them." After undertaking a clinical nursing qualification, Diane worked as a nurse teacher for several years, combining this with counselling and eventually gave up nursing to work full-time as a counsellor. Caring for a close friend - a fellow counsellor - who died of cancer brought home to Diane how much she was missing the "physical hands-on" of nursing, and she decided to do a 'Return to Nursing' course. The course was "terrible" but as part of it, Diane worked in a hospice. She wanted to do "something that gave me a sense of purpose... something that was meaningful. More than just sticking people back together again." She "absolutely loved it" and after combining counselling with shifts at the hospice for a while, she chose to work longer hours at the hospice, where she told her employers "I just want to be a nurse." To her, that meant having plenty of contact with patients and families. To her, the essence of being a nurse is the relationship with patients and their families: "it's that kind of privileged position that we're in, where we get involved in very intimate situations, like when someone is dying." Nurses she feels, should be nurses and not attempt to take on roles previously performed by doctors because "it takes away from what nursing actually is." Since her return to nursing, Diane has undertaken various roles including a period as a clinical nurse specialist. In her current job she has less contact with patients and feels it is "not the same and I've lost that bit where it all tied together." But she feels confident in her teaching role and enjoys the opportunity to 'be' with patients rather than "rushing around" with which she was happy as a younger nurse. She likes the way in which hospice nurses continually question their own practices and enjoys the "hugely wicked sense of humour" on which hospice nurses rely to cope with the emotional demands of their work. Appendix 9 Pen portraits 6 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) Although she comes from a "religious" family, Diane has no religious beliefs herself. She is aware that there is more to human beings than "just what you see." "There's a... sort of higher kind of existence" and she thinks and talks about what happens at death "quite a lot". She has sometimes considered whether she should go to church and believe "just in case it's true". Elaine If Elaine had followed the advice of her school careers adviser, she would never have gone into nursing: " She virtually said I'd be working in a factory and get married, have lots of babies, and that would be my life". With an unhappy home life (her mother frequently threatened suicide and her brother had a chronic illness) Elaine did not enjoy her schooldays and left as soon as she was able at sixteen. She would have liked to have been a doctor or a vet, but, realising she was unlikely to get the necessary qualifications and knowing her parents could not afford to send her to university, she set her mind on being a nurse. From school, she did a pre-nursing course at college and at seventeen and a half commenced her nursing training. Her decision to do SEN (rather than SRN) training was based on the fact that "I didn't want to be a ward sister - I wanted to be with patients all the time. And I wanted to... be a basic nurse". Some years later, however, she did undertake a conversion course to become state registered. When she commenced her training in the late 1970s, nurse training was "very different" from today's training. Students spent much longer on the wards, and "a lot of the teaching then was more practical - much more practical". Soon after commencing her training, Elaine knew she wanted to do palliative care nursing. As a very young student she witnessed the death of a teenager from cancer, and was greatly impressed by the way in which the nurses treated the girl and her parents. One particular nurse "was wonderful" and "I think it was her that kind of inspired me". However, Elaine was aware that nursing the dying was not "something to do when you were an inexperienced nurse" so she deliberately set out to acquire the experience to allow her to go into this work. Her first job after qualifying as a nurse was on a gynaecological surgical ward at the hospital where she trained. This was not her first choice of job, and the ward sister did not go out of her way to make it enjoyable. After a year, Elaine and a friend travelled to Europe for three months, and when Appendix 9 Pen portraits 7 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) she came back, Elaine decided to move to medical nursing, where she saw more opportunity to develop relationships with patients. After a very enjoyable year, Elaine fulfilled a dream of travelling and working in South Africa where she met and married her husband, gave birth to her son and had several nursing jobs. On her return to the UK, Elaine's marriage broke up and, on the advice of her mother (who believed it to be more lucrative) worked nights at a private hospital. From there, she went on to various nursing jobs including some hospice work and four years working in the community with a view to becoming a Macmillan nurse looking after dying people in their own homes, which she particularly enjoyed. At this point, she was accepted to do a degree in district nursing, but with two children to support, she simply could not afford the salary drop it would entail. An interview at a hospice for a job on the home care team was unsuccessful (partly because it was less than two years since her mother had died and partly because she had no degree) but she was advised to obtain more oncology experience. Following this advice, she worked as an oncology research nurse for a year, and then worked for a year on a palliative care ward in a hospital before applying for another hospice home care team post. Again, she was turned down because she had no degree. After a period in the community (when she was passed over for promotion - "They took a person with a degree") it was suggested she go to work at her present hospice, where a senior staff nurse post would soon become available. She had an interview for the senior post, but was knocked back a third time: "apparently, I bungled the interview". Elaine is now not sure what to do: she would like to stay in palliative care but still hopes to work in the community. She would be very happy to undertake a degree but could only do this if an employer would be willing to support her, and so far she has not been offered this opportunity. Now in her late forties, she does find hospice work "immensely rewarding" and is sustained by "knowing that I'm doing something worthwhile with my life... and that it is appreciated by other people". Elaine does have religious affiliations, and although "I wouldn't call myself a full Christian and I wouldn't call myself a Buddhist" she has "beliefs in both those religions" and believes that "we do come back... to learn another lesson ". As a nurse, she tries to imagine that the patient for whom she is caring is "somebody that [I] love " and to give them the care she would give to that loved person. Appendix 9 Pen portraits 8 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) Emily Emily always wanted to be a nurse. There are no nurses in her family so she has no idea where the desire came from, but nursing was all she ever wanted to do "ever since I was a little girl" and she has "never regretted" the decision. Now in her late forties, she contrasts her certainty with the uncertainty of her two sons who have little idea what they want to do in life. Well before she was 18, Emily had applied to do her nurse training, which she completed in the early 1980s. After qualification, she worked as a staff nurse on a mixed ward, where she learned a great deal from an "excellent" ward sister who terrified but inspired her, and moved on to take up a district nursing post. It was while working as a district nurse that Emily came across a palliative care team on which she drew for her patients and their families. Impressed with the work done by the team and encouraged by its director, she decided to take a sideways step and left district nursing to join them. She worked for two years in palliative care but was then encouraged to do further training and undertook her health visitor training. Having hoped to work with older people, Emily was disappointed when her health authority insisted that she first work with mothers and children. At this stage of her life, she had no children of her own and was not comfortable having to provide advice to mothers."It was the one area I just didn't feel very comfortable telling a group of mothers how to deal with their child who wouldn't sleep, which is illogical but it is how I felt." She therefore decided to move back into palliative care, which she had enjoyed, and was taken on at a new hospice to help to set up its home care team. Her first child was born after she had been in this post for a while, and she has now been with the hospice for seven years, currently working as a staff nurse. Treating patients holistically is important to Emily: every good nurse, she says "should be dealing with a patient from the top to the toe, and the others around them - their family, their friends, their work or their needs." To her, it is quite simple: palliative care nursing is "what good basic nursing, as taught, should be". Palliative care nursing may be a "slower, quieter pace of nursing" but, on the other hand, "Everything needs to have happened yesterday... there's a certain sense of urgency... because time is always on your heels." Nurses, she thinks, are "possibly a sort of person who gets a great deal of satisfaction out of caring for others". She feels nurses need to have a good sense of humour to work in palliative care, and should probably not be "too serious or Appendix 9 Pen portraits 9 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) earnest" with a good balance between their working and non-working lives and support from home, family and work colleagues. She describes her religion as "Church of England non-specific" and does not practise as a Christian but thinks it possible that life continues after death and still feels her father close to her fifteen years after his death. She feels it is important to be kind to others and to treat people as she herself would like to be treated. Felicity Felicity is a ward manager who, because she works in a hospice rather than on a hospital ward, manages to maintain contact with patients - something which is very important to her. Now in her mid-thirties, she has "worked my way up through the grades" to her present post and has been working at the hospice for eleven years. Felicity knew that she wanted to be a nurse when she was a child, although other ideas presented themselves as she came closer to having to choose a career. At school, she was very interested in writing and drama, and for a while considered training as a journalist. She was greatly encouraged in this by her uncle, who was himself a journalist, but although attracted by the apparent "glamour" of the profession, Felicity was not keen to go to university and was aware that the world of journalism was "a very uncaring world" in which it was necessary to be "very ruthless." Instead, she left school to take up a clerical job as a "stopgap" measure and it was while doing this job that one of her friends went into nursing. This "sort of [SP] reminded me that that was what I really wanted to do, so [SP] I went and applied..." She began her training in 1991, and by the time she qualified, Felicity knew that she wanted to work in a hospice. During her training, her uncle had become ill with a brain tumour and, visiting him in a hospice, she had been greatly impressed with the general environment and began to consider going into palliative care work. The frustration she felt at the inability of the NHS to provide adequate care to medical patients further confirmed her desire to work in a hospice. Appendix 9 Pen portraits 10 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) After qualifying as a nurse, Felicity was advised to do six months medical and six months surgical nursing, "so that was what I did to get my background." Having got this experience under her belt, she went straight into hospice nursing. Felicity was attracted by the fact that palliative care "gets down to the very basic nursing care of actually caring for somebody." Patients are not "shipped in and out so quickly that you don't get time to know people..." and "you can spend time with people, which is really, really important." She enjoys the openness with which death is discussed in the hospice environment, but acknowledges that to foster this openness nurses have to "feel very comfortable... that you can deal with the questions that people may ask you..." She is concerned that nurses now entering palliative care do not seem to have been taught the "very basic nursing, which is... what we need here" and that instrumental reasons ("getting a job") may now be more important than caring motivations. To her, it is a privilege and "a real honour" to look after someone "through their dying days." Felicity has no specific religious affiliation, although she believes that "there must be something" after worldly existence ends. She tries to treat her patients as if they were one of her parents: "how would I want my loved one to be treated?" And this "is how I... live my life... That's what I always carry with me." Grace Grace encountered death at an early age. Her father died of cancer when she was ten, and only ten years later her mother was widowed a second time. She came into nursing through her lifetime wish to work in child care, becoming a nursing cadet at fourteen, which meant that she "learned a lot about how hospitals tick... and what goes on behind the scenes". Her mother was sceptical as to whether she would cope with nurse training: " I was a very quiet sort of sixteen year-old - I wouldn't say boo to a goose..." but she was offered a place on a course and eagerly started a three-year SRN training with a view to eventually becoming a children's nurse. Her first experience of working on a children's ward, however, made her realise that she would not be able to cope with the emotional aspect of the work: "Maybe I was just unlucky, but we had such tragic cases". Following her training Grace worked for a year on a medical ward. Having done surgical nursing throughout her training, Grace opted for a medical ward for the greater opportunity it offered to get Appendix 9 Pen portraits 11 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) to know the patients. After a broken love affair, she moved to another part of the country, where she worked for over twenty years at the same hospital, mainly in acute medical and coronary care. Over this time, Grace was aware of the fact that on acute NHS wards, nurses simply did not have time to give terminally ill patients the care and attention they needed. She was also aware that the focus in acute care was mainly on "conditions" and "procedures" rather than on patients as people, and was dissatisfied with the lack of patient contact resulting from the excessive amounts of paperwork which accompanied senior positions: "... it was very frustrating. And I wanted to be able to do what I came into nursing (SP) for, and that was to care for people." A house move brought with it new opportunities and Grace accepted the offer of a hospice post. Her colleagues in acute care "threw their hands up in horror...Uhh! Do you want to go and work in a hospice? Such a sad (SP)..." Grace had certainly enjoyed the bustle of acute care but had "sort of burned myself out... I was ready for a new challenge and this was the right environment". Now in her late forties, she has been working as a staff nurse at the hospice for eight months. Far from being "bored" as acute colleagues predicted, she is very much enjoying the work: "I actually said to Maria, the sister, said I felt like I've refound nursing." Grace considers it "an honour to be with somebody in their final days, weeks, months" and greatly appreciates the fact that she now has time to give the care she feels people need: "We [staff] were having this conversation this morning... how nice it is to have time..." She likes the way in which staff of all grades work together: "We all muck in together, really" and feels far more appreciated by patients and relatives then she remembers feeling in the acute sector: "I don't miss the medical ward at all. I don't think I would ever go back to that - to medicine." Working in a hospice environment has taught her to value her own health and not to take it for granted: "... I've just seen too much of it, and I know... how not to think 'Well, it won't ever happen to me'..." Grace has no religious affiliation but does describe herself as "spiritual". She believes in some form of continuation of life after death and "I do believe in reincarnation to a degree." She feels that a lot of hospice nurses are "quite spiritual", "more so than you get, I think... on a medical ward" although she admits that it may simply be that palliative care nurses talk more about spiritual matters. She always tries to treat patients "the way I would want my relatives to be treated... if I can't do it like that I wouldn't want to do the job". Appendix 9 Pen portraits 12 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) Graham As a nursing student, Graham placed great value on spending time talking to patients. His willingness to sit and talk was a cause of some conflict with those who were responsible for training him. In the acute sector, he feels, staff generally place far greater emphasis on physical tasks, and communicating with patients comes at the end of the list of priorities. Now in a management position, Graham has less direct contact with patients than he had at the beginning of his hospice career. While he would not want to move any further away from direct patient care, he feels that he can do more to benefit patients in his current role than by acting as "just a pair of hands". At school, he had little idea what he wanted to do when he left (other than considering accountancy, which some of his friends planned to do). On his headmaster's advice, he focused on maths and science rather than on the humanities and he decided not to undertake further study immediately he achieved his A-levels. After leaving school, Graham did temporary work in order to get enough money to do some travelling, and spent two years travelling and doing casual work abroad. On his return to the UK, still unsure what he wanted to do, he did further temporary work before surprising his friends by registering to do nurse training. His sister and an uncle were both nurses and having met a lot of nurses on his travels, he found that the idea of combining nursing with further travel had considerable appeal. During his training, Graham developed a strong interest in oncology and palliative care nursing and managed to secure a placement on an oncology ward: by this time he had "quite a firm idea of what I wanted to do". Oncology appealed as a specialty where "nursing had a much higher importance" and where "the role of the nurse was much more significant." Here "you got to actually spend time talking to people " which he found "the most rewarding thing" in his training. Left to his own devices, Graham would probably have gone straight into oncology or palliative care but was strongly advised to get six months experience in the acute sector. This he did, and feels that he is better able to cope with situations which arise in palliative care as a result, but once his six months of "penance" was up, he went to work in an oncology ward, which seemed to him to be the best Appendix 9 Pen portraits 13 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) route into hospice work. After three years as a staff nurse here, he moved to the hospice in which he now works, on the advice of a nurse and good friend who as an "incredibly skilled and caring nurse" "really inspired" him and who had a clear picture of nursing as a profession. To Graham, palliative care is "hugely creative" offering an opportunity to work with a great variety of people in different situations, adapting one's approach to suit individuals‟ needs. Here, care is more "nurse-led" and to a much higher extent than in other specialties, teamwork-based. He appreciates the strong support provided by his hospice colleagues and plans to remain in hospice work as long as it remains challenging and rewarding. Graham has no religious affiliation, although one of the things that attracted him to hospice work was his observation that, in the period approaching death, some patients would be "moved to this sort of mystical place" and a desire to find out more. He focuses on doing his best at whatever he does, although at times this ideal can seem both "a blessing and a curse ". Jenny For Jenny, training as a nurse was something of a 'natural progression.' As a child, she was "always the one that held the handkerchief on the bloody knee of a brother or sister or cousin"... and the one to whom older relatives turned for help with their younger children. "I just seemed to be interested always in that sort of thing" says Jenny. At school, she was "really focused" on her future career - nursing was all she had ever wanted to do. Now in her late fifties, she started her nurse training in 1966, having completed a pre-nursing course at school and having worked as a nursing auxiliary for a short time. At the time she finished her training, Jenny had thoughts of travelling and decided it was important to gain experience she would be able to use anywhere. She therefore worked on an accident ward for eighteen months before commencing her midwifery training (which she undertook at a hospital chosen partly for its "very high standard of care..." She “loved” midwifery and enjoyed being able to work "to a very high standard" and to "feel proud" of the way that she worked. Over the years, however, Jenny saw standards of midwifery care deteriorate and left to work elsewhere, including posts as a company nurse, a school nurse, and finally head of a nursing home. While running the nursing home (for elderly mentally ill patients) she was approached by GPs and district nurses to Appendix 9 Pen portraits 14 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) take palliative care patients and built up a reputation in the area for providing terminal care for this client group. Undertaking specialist training at the hospice at which she now works seemed a natural next step, and Jenny was impressed with the level of care provided there and later worked in several different hospices, being particularly impressed and influenced by Dame Cicely Saunders at St Christopher's Hospice. Death has always been a subject with which Jenny has felt comfortable, and she likes the open attitude towards it which hospices adopt and encourage. She enjoys the contact with patients and relatives and the "teamwork" of working with families, patients and nurse colleagues. She would like to continue to work until she is seventy: "I'd feel that a privilege." Jenny enjoys the high standards of care which it is possible to provide in a hospice and reflects that "I think it's much more of the ilk and standards that we used to have in nursing, which you don't find now in the NHS." She is a Christian and although she does not attend church regularly, does pray and "read around and... talk to other people about it." Her religion, she says, is "very important" to her. The Christian story offers reassurance and helps her to see life and death as part of a "process" in which death is not an ending. To her, it is important for nurses to be able to "make a connection" with patients at the end of their lives, being “respectful and kind" and “making those last days... weeks, months, whatever they are... really count." Kerry When Kerry had to go into hospital at the age of eleven, she watched the nurses at work and thought "I wouldn't mind doing that job." The idea remained with her, but at the age when she had to choose a career, she didn't apply "because I thought I was not good enough to do it." She did not have the O-levels she thought she needed to get into nursing school, and her parents wanted her to do secretarial work "because it was posh to work in an office..." From school, she went to a further education college for a year to do office studies, before going to work as a secretary in a legal environment. It was not long, however, before she realised "No, this isn't for me" and went to the library to see what she could find out about training as a nurse. She easily found a place to do a two-year SEN course, beginning her training in the late 1970s. She "loved" the training, finding it easy and thanks to her mother's encouragement, somehow found the drive to continue after her father was killed in a road accident eighteen months into her training. She remembers her training Appendix 9 Pen portraits 15 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) as having been very different from that received by nurses today: "... it was practical training. They really used to teach you properly." Following her training, Kerry married and quickly became pregnant. She left nursing at this point to return temporarily to secretarial work, and when her children were young had various caring jobs including childminding, working as a social services carer and working in a medical geriatric ward. When her marriage broke up, Kerry found herself homeless with two young children and although this came as a huge blow to her self-respect and confidence, she was "driven by something else to pull [myself] out of it". After doing a Return to Nursing course, Kerry upgraded herself to State Registered Nurse by following a 'conversion' course (she later went on to do a diploma in health studies and a degree in community care). After a period of nurse teaching and further ward and community nursing, Kerry did district nurse training. She especially enjoyed working with dying patients but the high care standards she aspired to led to her working extremely long hours, which put strain on her relationship with her partner. Around this time, her aunt died "in an appalling way" of cancer and it was at this point that Kerry decided she had "just had enough." She accepted her partner's offer to pay her mortgage and agreed to take a less demanding job with fewer hours. After a brief and unrewarding period working for NHS Direct ("I thought 'This is not me. I want hands-on nursing'") she went back into district nursing but once again became frustrated by lack of staff commitment to care and her own inability to deliver care to meet targets. Aware of a need for drastic change, Kerry secured a post in palliative care. Her move (to work as a staff nurse) involved a trade-off between decrease in salary and professional status and increased work satisfaction and quality of life. Now in her late forties, Kerry has been working as a staff nurse at the hospice for seven months, working three long days a week. She sees more of her partner, has more time to care for her elderly mother and enjoys her working life more. She may try for a higher post but is "quite happy doing the bedside nursing". Here, Kerry is able to give care to the high standards that she likes to provide for patients and it is "the old-fashioned care - you actually give the care”. She contrasts hospice care with acute hospital care, in which "... you're just another Appendix 9 Pen portraits 16 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) body - treat, out, next one in... you're a number, that's all it is and it's targets... That's not proper care." Kerry sees herself as a 'spiritual' rather than a 'religious' person. As she sees it, "... especially with palliative care, you've got to have some spirituality, otherwise... you just think 'What the hell is all this about?'" She firmly believes that death is not an end but a "going forward" and sees this life as an opportunity to learn lessons before moving on to something else. Marina In her early twenties, Marina is comparatively young to be working as a hospice nurse. Now a staff nurse, this is her first post-training job and she was lucky to have been able to work as a health care assistant at the hospice until her qualification was confirmed. She had decided to become a nurse "when I was tiny" and as a child enjoyed caring for family members. When her cousin was in hospital following an accident, she was impressed by the care he received from nurses, which reinforced her desire to do nursing. At school, Marina considered becoming a vet for a while, but nursing remained attractive, and when teachers suggested that she studied medicine, "nothing would change my mind from being a nurse". To her, nursing was "more hands-on" than medicine and she was very aware that in the general hospital environment, nurses frequently had to act as intermediaries between patients and medical staff. While still at school, she took the initiative in organising a work experience placement in a hospital pathology laboratory. A training placement on a neurological surgical ward introduced Marina to patients with cancer, and although she had always imagined herself working on a busy acute ward, a relationship she developed with one particular patient changed her plans for the future and she decided to move towards "cancer care of some sort" quite early on in her training. Marina‟s aunt is a nurse, also working on palliative care, and she encouraged her niece to follow her interests and go straight into palliative care rather than get other experience first. She considers herself lucky and is very aware of the fact that other students have had difficulty finding jobs in their chosen specialties in the cash-strapped NHS. Appendix 9 Pen portraits 17 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) When she commenced work at the hospice, Marina was "very shocked" at the level of autonomy nurses had in drug administration - a latitude she had observed in no other specialty in her training. She is acutely aware of the responsibility this places on nurses but feels very "supported” by the other hospice staff and feels the autonomy enhances staff morale. One thing Marina likes about working in a hospice environment is the status equality between doctors and nurses. Even when she worked as a health care assistant, her opinion was valued by the doctors "as much as one of their fellow consultants" and she is not afraid to ask questions on how and why things are done. She also greatly appreciates the opportunity to spend more time with patients than is possible in an NHS environment. To her, this is a feature which distinguishes hospice care from other specialties and she is also very aware of the limited relationships doctors can develop with patients. While enjoying the closeness of patients which the hospice makes possible, she accepts that "at some point, you do have to cut off" in order to maintain a professional role and protect oneself emotionally. For a nurse to consider going into palliative care, she feels, it is necessary to "think outside your box" with hospices having a relatively low profile because of their association with death and dying. Palliative care nurses have to be prepared to "go above and beyond" and need to have made a conscious choice that palliative care is what they want to do. Marina is keeping her options for the future open. She thinks she may move back into hospital work to gain experience, move into oncology or work in the community. She is a Roman Catholic who does not attend church regularly but who does believe in some form of afterlife. She finds that patients who share her religion "find it easier to talk to me, cos I know sort of what they're about, and things like that". Sandra Nursing was not something Sandra considered while she was at secondary school. Her major interest was art, and that had been her career focus "for ever - that's all I ever wanted to do." However, a work experience placement in graphic design and doing an A-level in it served to disillusion her about the possibility of using art as the basis of a career, and she went on to take further A-levels in law and psychology with a view to possibly entering some sort of legal work. Appendix 9 Pen portraits 18 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) Unfortunately, a setback in her private life meant that she had to withdraw from her studies and led to a "massive rethink" about her future. The idea of doing nursing came when she was 21 and feeling that, by this stage of her life, she should have chosen a career. For no clear reasons other than this, nursing presented itself and she began her nursing studies in 1998. Sometimes frustrated by the limited role allowed to students, Sandra opted for the diploma rather than the degree course, seeing little point in struggling for academic excellence (despite her facility for essay writing) when her main objective was to develop her practical nursing skills. Looking back, she sees this as having been a "very odd" choice for her "cos I do set very high standards". During her training, Sandra took the opportunity to do a placement in a hospice. She likes to do things that are "a bit different" and thought that this option looked a lot more interesting than the other two on offer. She chose to write an assignment on the effect of family dynamics on the dying experience rather than pain, which was chosen by most of the other hospice placement students. After gaining her qualification, Sandra worked in neuro-disability for a few months, but found the support for newly qualified nirses inadequate. She visited the hospice where she had done her placement and was delighted to be offered 'bank' work. She now (in her late twenties) works four days a week as a staff nurse there and is studying for her degree in palliative care. Sandra has always been interested in psychology and takes what she describes as a "psychological" approach to her work. She has always been very aware of "how people are affected by things" and tries to be as open with patients as they are willing for her to be. She recognises that death is a "life-changing" event for relatives as well as patients, and tries to gain insight into the ways in which people cope with the "huge journey" towards death. Two recent personal bereavements brought home to her even more acutely "how much your words that you say" will remain with relatives, and she is very aware of the need to be sensitive in communication with patients and relatives. For Sandra, hospices have a very clear and positive role in helping to relieve patients' symptoms and offering psychosocial care and she feels that palliative care nurses often fail to appreciate the impact they have on patients and families. In the hospice, there is time to provide psychosocial Appendix 9 Pen portraits 19 of 20 Thesis: Caring Towards Death Ann V Salvage (2010) care that is not possible in hospital, and if a patient happens to want to talk when a nurse is due for a tea break, that nurse will sit with the patient and give them the time they need. She likes the support she receives from other staff and the appreciation of patients and relatives, and thinks that she will continue in hospice work "until I do become the nurse I dread, who stops caring". Sandra has no religious affiliations, although she sometimes wishes she had a religion as she can see the comfort this brings some people. She believes that all people have a right to choose how they will be treated at the end of their lives as this is "the last thing they will do" and tries to treat her patients as she herself would like to be treated. Appendix 9 Pen portraits 20 of 20 APPENDIX 10 CODING FRAME Ann V Salvage, BA, MSc School of Business and Social Sciences, Roehampton University University of Surrey 2010 Thesis: Caring Towards Death Ann V Salvage (2010) Appendix 10 Coding Frame The coding frame was developed in two parts, as data analysis progressed. Each item on this twopart list of topics which emerged from the interviews was allocated a number and the data coded using these numbers. Within this list, main themes and sub-themes may be identified. For example, main themes include characterisations of acute NHS care (see 'Acute'), being with patients (see 'Being with') and holistic care (see 'Holistic care'). Coding Frame Part 1 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. A&E: actively trying to cure A&E: compared with hospice A&E: enjoyed A&E: expected would do/be suited A&E: necessary to be a rounded nurse (with midwifery) A&E: not like A&E: nurses find it hard to slow down in hospice Academic: doubted ability Academic: likes studying/good at Academic: not good at Academic: success in later life Academic: used to be scared of/not now Acceptability as factor (nursing general) Accident/chance as factor (nursing) Accident/chance as factor (palliative care) Accompanying/alongside Acute: active treatment Acute: aims to cure/heal Acute: anyone could do tasks Acute: bad news delivered badly Acute: brutality of cancer trials Acute: building maintenance poor Acute: busy Acute: coming from is difficult for nurses Acute: conveyor belt nursing Acute: death is not dignified/respectful Acute: death is taboo Acute: decline in standards Acute: doctors arrogant/power happy Acute: does do good work (chemo) for palliative patients Acute: experience is useful in hospice (chemo, radio, oncology) Acute: family ignored Acute: frustrating for nurses Acute: is for younger nurses Acute: know patients for very short time Acute: lack of resources/staff/time (leading to poor care) Acute: little hands-on Acute: many nurses want to be elsewhere Acute: medical model dominates Acute: more attractive to some - more get up and go Acute: more HCAs/less nurses Acute: no job satisfaction Acute: not best place for dying Acute: not creative Acute: not holistic Acute: not individualised care Appendix 10 Coding Frame 1 of 24 Thesis: Caring Towards Death 47. 48. 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. 81. 82. 83. 84. 85. 86. 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100. 101. 102. 103. 104. 105. 106. 107. Ann V Salvage (2010) Acute: nurses are anonymous Acute: nurses avoid dying people Acute: nurses cannot give good care Acute: nurses do not know patients well enough to judge needs Acute: nurses don't know the end of the story Acute: nurses expected to do the impossible Acute: nurses have little impact/make little difference Acute: nurses have no autonomy in drug administration Acute: nurses lack of support for study Acute: nurses lack of support/care for Acute: nurses overworked/exhausted Acute: nurses sometimes in it for the money Acute: nurses stressed Acute: nurses won't talk to relatives Acute: patients known by their illness/condition Acute: patients not like (quotes) Acute: patients/relatives can't talk to doctors Acute: poor agency staff are reemployed Acute: poor standard of care Acute: poor standard of care (personal experience) Acute: relatives dissatisfied/demanding/have problems Acute: respect for nurses working in Acute: rigidity of drug administration for pain Acute: SPRs low Acute: status gap between nurses/doctors Acute: system at fault, not staff Acute: task-oriented Acute: time wth patients not valued Acute: time: can't spend with patients Acute: unsafe staffing levels (example) Acute: used to give good care but now only in hospices Advertisement: brought to hospice (and as factor) Advised to get general experience first Age decided on nursing Age decided on palliative care Age decided on palliative care: before general nursing Aims: personal: in hospice A-levels chosen for nursing A-levels chosen with no career in mind A-levels: chosen for other career A-levels: not done because considered stupid All I ever wanted to do (nursing general) Alternative medicine: has worked as practitioner Alternative medicine: nurse uses herself Alternative medicine: uses on patients Always wanted hospice Always wanted nursing Animals: liked as a child Ann: relates to/identifies with respondent Ann: tearful/upset Ann: tries out ideas on respondent Attraction: ambience/environment Attraction: family care/relationships Attraction: good death Attraction: holistic Attraction: hospice interesting and different Attraction: hospice was new/setting up Attraction: impressed by work of community team which she worked with Attraction: jobs are available/not in hospitals Attraction: lack of targets Attraction: little things Appendix 10 Coding Frame 2 of 24 Thesis: Caring Towards Death 108. 109. 110. 111. 112. 113. 114. 115. 116. 117. 118. 119. 120. 121. 122. 123. 124. 125. 126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136. 137. 138. 139. 140. 141. 142. 143. 144. 145. 146. 147. 148. 149. 150. 151. 152. 153. 154. 155. 156. 157. 158. 159. 160. 161. 162. 163. 164. 165. 166. 167. 168. Ann V Salvage (2010) Attraction: more time with patients Attraction: not rush/can just be with people Attraction: not trying to cure, so energy not taken up by treatments/rushing Attraction: nurse-controlled Attraction: nurses opinions valued Attraction: nurses supported Attraction: nurses valued Attraction: openness about death/acceptance Attraction: opportunity to give care to old standards Attraction: opportunity to give real basic care Attraction: opportunity to make a difference Attraction: opportunity to provide good/complete care Attraction: other specialties follow doctor's orders - here nursing important Attraction: patient empowerment/autonomy Attraction: patient-oriented (not task-oriented) Attraction: patients seen as people Attraction: relationships with patients Attraction: seen as effective, worthwhile in community/wanted to be part of it Attraction: staff patient ratios Attraction: status equality of staff Attraction: talking to people Attraction: wanted something with a sense of purpose/meaningful Attraction: wide range of treatment options Attraction: working in things that really matter Australia: better colleague support Australia: differences in training Auxiliary: working as prior to training Bad death as factor (attributed) Bad death as factor (personal) Bad death experiences Bank to permanent Bank work at hospice Basic nursing: as what nursing is all about/essence of Basic nursing: can be very boring if you don't engage with person Basic nursing: can have wonderful experiences Basic nursing: definition Becoming: gaining experience/confidence in hospice work Becoming: late entrant to palliative care Becoming: novice, but wants to learn hospice work Bedside nurse: describes self as Bedside nurses: hospice fits philosophy of those wanting to be Bedside nurses:SENs seen as Bedside nursing: definition Bedside nursing: is donkey work Being with: example (Cicely) Being with: less valued than physical care Being with: more important than physical tasks/other Being with: nurses from acute find difficult Being with: reduces pain Beliefs: everyone should be offered terminal care Beliefs: not quite sure we choose our parents Beliefs: problems in this life are lessons Beliefs: value of terminal care Bereavement (patient‟s death) effect of Bereavement: lack of personal experience helps to do (easier to detach) Birth/death: need equal care Book as factor (novel) Book as factor (on hospice) Burnout: experienced in acute Burnout: potential for Burnout: sees lots in hospice nurses Appendix 10 Coding Frame 3 of 24 Thesis: Caring Towards Death 169. 170. 171. 172. 173. 174. 175. 176. 177. 178. 179. 180. 181. 182. 183. 184. 185. 186. 187. 188. 189. 190. 191. 192. 193. 194. 195. 196. 197. 198. 199. 200. 201. 202. 203. 204. 205. 206. 207. 208. 209. 210. 211. 212. 213. 214. 215. 216. 217. 218. 219. 220. 221. 222. 223. 224. 225. 226. 227. 228. 229. Ann V Salvage (2010) Cadet nurse: details Cadet nurse: was Calling: work as a Care versus cure Career aspirations: get married and have children Career choice: feeling an obligation to decide Career dilemmas/choices: between nursing and other career Career dilemmas/choices: between specialties Career: ' bitty'/'chequered' Career: expectations of others Career: never wanted anything else Careers advice: had but had already decided to do nursing Careers advice: can't remember but had decided to do nursing anyway Careers advice: can't remember but think not Careers advice: did have but not as good as today Careers advice: did not have Careers advice: given too early Careers advice: nobody suggested nursing (men) Careers advice: not stated but already decided Careers advice: not use Careers advice: now greater choice/more difficult to choose Careers advice: poor/limited Careers advice: told would have limited career/factory/babies Careers could not do: teach children/midwife/sick children etc Careers rejected/put off (e.g. doctor, teaching, city, art, office) Careers: nursing not a lifetime ambition Careers: only considered caring one Careers: other done first, though wanted to do nursing Careers: other people's ideas of 'suitable' Careers: other/previous: caring Careers: other/previous: non-caring Careers: others considered Caring as essence/foundation of nursing Caring career: desire for as factor (nursing general) Caring is: about listening/sensitivity as well as physical Caring is: helping people to do what they would do on their own if could Caring is: to do with interactions with people Caring job: as factor (nursing) Caring job: not as factor Caring: art of does come with practice Caring: in a 'depersonalised' way Caring: putting on an act of Changes in hospice: deterioration in relationship between nurses/doctors Changes in hospice: different treatments/procedures Changes in hospice: forced to be more financially accountable Changes in hospice: increase in patient turnover Changes in hospice: increased demand for Changes in hospice: increased pace Changes in hospice: less caring nurses now (example) Changes in hospice: less time Changes in hospice: medicalisation Changes in hospice: more like NHS Changes in hospice: more young people Changes in hospice: new patient groups means skills are useful Changes in hospice: nurses (trained) do less hands-on Changes in hospice: nurses having to learn new skills Changes in hospice: patients more in/out Changes in hospice: previously more religious nurses/religious Changes in hospice: split: longer working 'bedside' nurses/more recent Changes in hospice: tighter controls on individual needs (e.g. rabbit, horse) Changes in hospice: when first entered was not a medical specialty Appendix 10 Coding Frame 4 of 24 Thesis: Caring Towards Death 230. 231. 232. 233. 234. 235. 236. 237. 238. 239. 240. 241. 242. 243. 244. 245. 246. 247. 248. 249. 250. 251. 252. 253. 254. 255. 256. 257. 258. 259. 260. 261. 262. 263. 264. 265. 266. 267. 268. 269. 270. 271. 272. 273. 274. 275. 276. 277. 278. 279. 280. 281. 282. 283. 284. 285. 286. 287. 288. 289. 290. Ann V Salvage (2010) Changes in hospice: wider focus: not just end-of-life Changes in hospice: wider range of conditions treated Changes in nursing role: blurring of roles Changes in nursing role: do less for patients Changes in nursing role: doing what doctors did Changes in nursing role: more autonomous Changes in nursing role: more technically skilled Changes in nursing role: what can/should do Changes in nursing: deterioration in standards Changes in nursing: faster patient turnover Changes in nursing: increasing split between bedside nursing/management Changes in nursing: increasing split between those with/without autonomy Changes in nursing: more doing as just a job Changes in nursing: more nurses from abroad Changes in nursing: not concerned about tidiness Chequered career (academic) Children/parents/husband: working around Choice of specialty: initially chose hospice/pc Choice of specialty: initially chose other Choice of specialty: other specialties follow doctor's orders/lower status Chose nursing because it encompassed the things I like Clinical supervision/reflective practice: mentions/has Colleagues: respect/admiration for Communication: doctors not good/nurses better Communication: importance of how you give bad news Community nurse specialists have doctor-like role Community nurse specialists: increasing number Community nurse specialists: not hands-on Community nursing job as factor (pc) Community palliative care nurses: role of Community palliative care work: differentiated from hospice work Community pc work: good at relating to patients/autonomous in drugs Community pc work: seen as rewarding/enlightening Consultant suggests hospice as factor Conversion course: did Conversion course: sponsored Co-production of data Costs (nursing general) Costs: (hospice nursing) Counselling training: has done Counselling training: has found personally helpful Counselling training: has helped with work Counselling training: hopes to do Counselling: has found personally helpful Counselling: has had herself Counselling: has worked as counsellor Crying in job Death is: don't know Death: anxious about dying, not death Death: can be beautiful/positive/release Death: can be distressing for relatives Death: can be negative if patient not ready/not accept Death: children and Death: end of life/physical life Death: end of one stage/the beginning of another/going forward Death: final Death: happens when lessons had been learnt/ready to move on Death: has always been an open subject Death: has had threats to own life Death: have to protect oneself as see so many Death: how dealt with in hospice Appendix 10 Coding Frame 5 of 24 Thesis: Caring Towards Death 291. 292. 293. 294. 295. 296. 297. 298. 299. 300. 301. 302. 303. 304. 305. 306. 307. 308. 309. 310. 311. 312. 313. 314. 315. 316. 317. 318. 319. 320. 321. 322. 323. 324. 325. 326. 327. 328. 329. 330. 331. 332. 333. 334. 335. 336. 337. 338. 339. 340. 341. 342. 343. 344. 345. 346. 347. 348. 349. 350. 351. Ann V Salvage (2010) Death: I need to face up to it more Death: inevitable Death: Irish attitudes to Death: lack of personal experience Death: lack of personal experience makes it easier to deal with Death: manage it by assuming loved ones still here Death: mother warned I would die young/a bonus to still be here Death: moving into another part of what we are/another place Death: not completely comfortable with dead person Death: not scared/fazed Death: not think much about Death: part of life Death: part of me is still cut off from it (because of mothers fanaticism) Death: patients: frightening for Death: patients: those with religious beliefs sometimes most scared Death: patients: timing is the last choice patients have Death: peaceful/quiet Death: person going from us but coming towards something else Death: person not there any more Death: personal experience so happy to talk about it/at ease Death: process not end Death: sadness Death: scared of own death/dying Death: seems far off when young Death: some nurses not easy with/scared Death: spirit has left the body Death: taboo/denial/stigma Death: talks/thinks a lot about own death Death: will be able to get what I want because of my knowledge Death: working in hospice has affected my attitude to Degree: lack of costs job Depression: has suffered Desire for acceptance of death as factor (pc) Desire for career where I could apply learning/skills Desire for good hands on nursing as factor (attributed) (pc) Desire for less stress as factor (pc) Desire for profession: not just a job as factor (nursing) Desire for slower environment as factor (pc) Desire just to be a nurse (in pc) Desire to be basic good nurse Desire to be good at both management and basic patient care/difficult Desire to be knowledgeable and effective Desire to be needed as factor (nursing) Desire to be needed as factor (pc) Desire to do nursing well/provide quality care as factor (pc) Desire to enjoy work Desire to help vulnerable people could be distorted paternal instinct Desire to help/care for people Desire to work with children as factor (nursing) Different people want to do different jobs/this is good Disillusionment with NHS: inability to care as wished as factor (pc) Disillusionment with NHS: lack of funding Disillusionment with nursing (general) Disillusionment with nursing as factor Dissatisfaction with care in acute as factor (pc) Distance/proximity: distancing techniques Distance/proximity: maintaining the boundary District nurse/community nurse: has worked as District nursing: lack of support from staff District nursing: liked Divorce as factor in return to nursing Appendix 10 Coding Frame 6 of 24 Thesis: Caring Towards Death 352. 353. 354. 355. 356. 357. 358. 359. 360. 361. 362. 363. 364. 365. 366. 367. 368. 369. 370. 371. 372. 373. 374. 375. 376. 377. 378. 379. 380. 381. 382. 383. 384. 385. 386. 387. 388. 389. 390. 391. 392. 393. 394. 395. 396. 397. 398. 399. 400. 401. 402. 403. 404. 405. 406. 407. 408. 409. 410. 411. 412. Ann V Salvage (2010) Divorce/relationship breakdown Doctor: not want because less hands-on Doctor: not want to be (hard work/acad demanding) Doctor: not want: nursing fits much better with my interests Doctor: not want: offered money to train but rejected Doctor: not want: school suggested she be Doctor: wanted to be but not right temperament/academically able Doctors: bad news: were bad at giving/now better Doctors: can't make relationships with patients Doctors: hospice ones better/different Doing nursing well: depends on time Drugs: a lot of trust put in you/scary/responsibility Drugs: hospice nurses good at getting second opinion Drugs: need good knowledge of drugs and make decisions on needs Drugs: shocked at freedom Drugs: single nurse administration (pc) Drugs: single nurse administration scary but increases morale Drugs: take a lot of nursing time Drugs: two nurse administration (acute) Drugs: well supported Effectiveness/efficiency: measuring in hospice Elderly care: compared to hospice Elderly care: enjoyed/because of rapport/at ease Empathy: is not being crucified but able to stand alongside Encountering community pc team as factor (pc) Evidence of awareness of fragility of health Evidence of dislike of unconventional specialties Evidence of independent thinking Evidence of personal high standards of care/uncompromising Evidence of personal initiative Evidence of self-analysis/awareness Evidence of sensitivity to family needs Evidence of sensitivity to patients‟ suffering/empathy Evidence of wanting to learn Experience necessary to do hospice/not for newly-qualified Experience necessary: but if sure should be able to do Experience of life: helpful in hospice Experience: six months before hospice: a penance but necessary Expertise: development of/seeing a pattern of death External locus of control Extra: providing that extra bit Factors in leaving Factors in remaining Family member a doctor Family member a nurse Family member in health-related job Family need: awareness of as factor (pc) Family: care suffers if no time Family: interest in Family: needs of Family: shift in focus of care towards Father was a doctor as factor (nursing) Father's death as factor (pc) (nsg) First death experience: negative First death experience:positive First job: in hospice First job: post qualifying Friend did nursing as factor (nursing) Future Gender: as a child assumed boys became doctors and girls became nurses Gender: female nurses seen as less ambitious Appendix 10 Coding Frame 7 of 24 Thesis: Caring Towards Death 413. 414. 415. 416. 417. 418. 419. 420. 421. 422. 423. 424. 425. 426. 427. 428. 429. 430. 431. 432. 433. 434. 435. 436. 437. 438. 439. 440. 441. 442. 443. 444. 445. 446. 447. 448. 449. 450. 451. 452. 453. 454. 455. 456. 457. 458. 459. 460. 461. 462. 463. 464. 465. 466. 467. 468. 469. 470. 471. 472. 473. Ann V Salvage (2010) Gender: hospice very female-dominated Gender: nurses followed doctor's orders in training Gender: nurses have had bad deal on pay because mainly women Gender: rejected 'traditional' role for women Gender: 'traditional' careers for men Gender: women often as able as men in nursing but don't shout about it Gender: women prefer to nurse not manage (man!) Gender: working women: changing attitudes Good death: definition Good death: general Good nursing care: definition Good nursing care: depends on having enough nurses Hands on: amount varies Hands-on: all work together Hands-on: antithesis is doing the maths all day Hands-on: can go for some time without any Hands-on: definition Hands-on: despite warnings, takes on more senior jobs Hands-on: 'dirty' work is unpleasant but meaningful if doing it for the person Hands-on: duties which take nurses away from Hands-on: if became a manager would try to keep Hands-on: manager but does Hands-on: manager does little but feels more influential managing Hands-on: manager/less than would like Hands-on: manager: loved but had to move up to pay bills Hands-on: mentioned Hands-on: missed when doing other work Hands-on: not as much as would like (non-manager) Hands-on: not part of community palliative care role Hands-on: now done by HCAs Hands-on: put off nursing initially because nurses did not do Hands-on: staff nurses not precluded Hands-on: the essence of being a nurse Hands-on: took demotion to resume Hands-on: tries to get balance right Hands-on: we do here because small hospice: lucky Hands-on: when you really to get to know patients HCA: has worked as HCAs: have a lots of knowledge and skills, but not want academic HCAs: lower ratio in hospice than in acute Health visiting compared with pc (include with midwifery) Health visiting: enjoyed Health visitor/district nurse to hospice (sideways) Health visitor: did, but not like working with mothers and babies Health visitor: is/has worked as Hearing about this hospice through friend as factor (pc) Holistic care (general) Holistic care: depends on good SPRs Holistic care: depends on nurses wanting to give holistic care Holistic care: depends on resources Holistic care: gap between theory and practice Holistic care: hospice makes most realistic claim Holistic care: mismatch between emphasis on training/opportunity to give Home/work: managing the boundary Home: difficult home life (a lot of nurses have) Home: family pressure to achieve Home: family problems cause to leave when young Home: father a problem Home: father absent/dead/shadowy Home: father died when young Home: happy/close home life/childhood Appendix 10 Coding Frame 8 of 24 Thesis: Caring Towards Death 474. 475. 476. 477. 478. 479. 480. 481. 482. 483. 484. 485. 486. 487. 488. 489. 490. 491. 492. 493. 494. 495. 496. 497. 498. 499. 500. 501. 502. 503. 504. 505. 506. 507. 508. 509. 510. 511. 512. 513. 514. 515. 516. 517. 518. 519. 520. 521. 522. 523. 524. 525. 526. 527. 528. 529. 530. 531. 532. 533. 534. Ann V Salvage (2010) Home: mother a problem Home: parents actively discouraged from nursing Home: parents caring Home: parents did not encourage to do nursing Home: parents discouraged from doing medicine Home: parents encouraged to do different career Home: parents encouraged to do nursing Home: parents expected little Home: parents nondirective on career Home: parents proud Home: protected/sheltered Home: relative is/was doctor Home: relative is/was in other health/caring profession Home: relative is/was nurse Homosexuals in nursing: a lot Homosexuals in nursing maybe because a caring environment/support Homosexuals in nursing: very spiritual, lovely people Hospice allows easy access to doctors Hospice deals with death in dignified way Hospice does lots of different things Hospice image: ( other nurses) (See also 629 etc) Hospice image: ( public) Hospice image: (initial) Hospice is: a different way of working (from acute) Hospice is: a forgotten area to the public Hospice is: a great opportunity for anyone Hospice is: a place that can do a lot for patients Hospice is: a place where doctors and nurses have equal status Hospice is: a place where nurses not feel have to get patients better Hospice is: a place you can care well Hospice is: a protective environment for nurses Hospice is: a relatively new development Hospice is: able to maintain high standards of care Hospice is: able to offer care to the old standards which not get in NHS Hospice is: able to provide good care because of good SPRs Hospice is: about care not cure Hospice is: about empowering patients/patient autonomy Hospice is: about having time Hospice is: about living Hospice is: about maintaining something/not improving/curing Hospice is: about making the last weeks/months count Hospice is: about symptom control Hospice is: about talking to people Hospice is: an unusual calling Hospice is: calm/peaceful Hospice is: caring about the little things (not dealt with in NHS) Hospice is: concerned with other conditions apart from cancer Hospice is: constrained by money (small percentage of NHS funding) Hospice is: giving up control to patients/relatives and meaning it Hospice is: gold standard of good care Hospice is: good at supporting staff Hospice is: holistic Hospice is: holistic: most of all specialties Hospice is: less interventionist Hospice is: like home Hospice is: low SPRs Hospice is: low-tech Hospice is: medical-led (at present) Hospice is: more interesting than other specialties (training options) Hospice is: more mainstream than it was Hospice is: not a hard and fast science Appendix 10 Coding Frame 9 of 24 Thesis: Caring Towards Death 535. 536. 537. 538. 539. 540. 541. 542. 543. 544. 545. 546. 547. 548. 549. 550. 551. 552. 553. 554. 555. 556. 557. 558. 559. 560. 561. 562. 563. 564. 565. 566. 567. 568. 569. 570. 571. 572. 573. 574. 575. 576. 577. 578. 579. 580. 581. 582. 583. 584. 585. 586. 587. 588. 589. 590. 591. 592. 593. 594. 595. Ann V Salvage (2010) Hospice is: not a long-term institution Hospice is: not attractive to many nurses Hospice is: not the end of the road Hospice is: nursing in a purer form Hospice is: open about death Hospice is: patient- not problem-centred Hospice is: patient-focused/family-focused: they dictate need (examples) Hospice is: responsive to immediate need Hospice is: responsive to individual patient wishes (e.g. rabbit, horse) Hospice is: slower than acute Hospice is: small/lower number of patients Hospice is: unity of purpose/singing to the same hymn sheet Hospice is: what good basic nursing should be Hospice is: what nursing is all about Hospice is: where care is provided at a very personal/intimate time in life Hospice is: where everything fitted into place for me Hospice is: where I can exercise nursing as should be Hospice is: where most likely to find psychosocial dimension Hospice is: where people can die peacefully with dignity Hospice is: where people live Hospice is: where poor nursing in acute sector can be rectified Hospice is: where skills learned elsewhere are most useful Hospice job: feels cheated way into (no experience) Hospice job: got by calling in/ringing Hospice job: got by looking at website Hospice job: test run Hospice jobs: unsuccessful applications Hospice nurses: autonomous Hospice nurses: autonomy allows faster pain relief Hospice nurses: can be lazy Hospice nurses: can develop relationship with patients over a period of time Hospice nurses: can nurse Hospice nurses: feel supported Hospice nurses: give too much of themselves Hospice nurses: good at caring for family Hospice nurses: good at looking for reversible causes/symptoms Hospice nurses: good sense of humour Hospice nurses: have balanced view of managing demands Hospice nurses: have more impact in what they say/do than they realise Hospice nurses: have their views taken seriously Hospice nurses: know patients well enough to judge needs Hospice nurses: make patient as comfortable as possible Hospice nurses: meet the family where they are Hospice nurses: much less conscious of grade Hospice nurses: not good at recognising need for emotional support Hospice nurses: protected from reality of NHS Hospice nurses: public image of Hospice nurses: sensitive Hospice nurses: some disrespectful of dead bodies Hospice nurses: some love to talk about how caring they are Hospice nurses: treated as a person/respected for your skills Hospice nurses: very sensitive to nuances of patient need Hospice nurses: want to be there for everybody all the time Hospice nurses: well supported Hospice nursing: allowing people to die with dignity Hospice nursing: allows nurses to treat patients as people Hospice nursing: an ideal which allows you to practice as you aspire to Hospice nursing: basic/fundamental nursing Hospice nursing: being with the family Hospice nursing: being with the patient Hospice nursing: can be very busy Appendix 10 Coding Frame 10 of 24 Thesis: Caring Towards Death 596. 597. 598. 599. 600. 601. 602. 603. 604. 605. 606. 607. 608. 609. 610. 611. 612. 613. 614. 615. 616. 617. 618. 619. 620. 621. 622. 623. 624. 625. 626. 627. 628. 629. 630. 631. 632. 633. 634. 635. 636. 637. 638. 639. 640. 641. 642. 643. 644. 645. 646. 647. 648. 649. 650. 651. 652. 653. 654. 655. 656. Ann V Salvage (2010) Hospice nursing: can be very unpredictable Hospice nursing: can make a difference Hospice nursing: challenging Hospice nursing: controlling symptoms Hospice nursing: creative Hospice nursing: difficult Hospice nursing: doing the best you can Hospice nursing: easy to do minimum Hospice nursing: enjoyable because part-time Hospice nursing: ensuring death is as good as it can be Hospice nursing: flexible Hospice nursing: gold standard of nursing care Hospice nursing: good mix of ages/experience Hospice nursing: helping people when they most need care/where are Hospice nursing: makes me value life more Hospice nursing: meaningful Hospice nursing: more about emotional labour than acute Hospice nursing: negative comments (general) Hospice nursing: not for everybody Hospice nursing: not just a job Hospice nursing: not like going to work Hospice nursing: not something you can teach Hospice nursing: old-fashioned care Hospice nursing: patient-focused Hospice nursing: positive comments (general) Hospice nursing: real nursing Hospice nursing: should be available in NHS Hospice nursing: stressful Hospice nursing: suitable for mature nurses with experience Hospice nursing: what nursing is all about/is in essence Hospice nursing: where I refound nursing Hospice nursing:is caring for the whole family Hospice: feeling/ambience Hospice: image (initial) Hospice: image (other nurses) Hospice: image (public) Hospice: lack of initial knowledge Hospice: negative comments (general) Hospice: patients like it when nurses tune in and they feel held Hospice: positive comments (general) Hospice: shortcomings Hospices: competition between Hospices: small more rewarding/differences between large and small Humour: importance of Ideal job (at school) features of Ideals: but aware of limitations Ideals: nursing care/what nursing should be Ideals: working outwards from Ignorance of pc Ignorance/naivete when choosing nursing Inexpressible 'knowing' Inexpressiblity Intellectual interest in pc Interest in psychosocial factors as factor (pc) Internal locus of control Interpersonal problems cause sideways move Intuition in nursing ITU: comparison with hospice ITU: contrasted with hospice ITU: image (initial) sexy ITU: liked (post-training) Appendix 10 Coding Frame 11 of 24 Thesis: Caring Towards Death 657. 658. 659. 660. 661. 662. 663. 664. 665. 666. 667. 668. 669. 670. 671. 672. 673. 674. 675. 676. 677. 678. 679. 680. 681. 682. 683. 684. 685. 686. 687. 688. 689. 690. 691. 692. 693. 694. 695. 696. 697. 698. 699. 700. 701. 702. 703. 704. 705. 706. 707. 708. 709. 710. 711. 712. 713. 714. 715. 716. 717. Ann V Salvage (2010) ITU: not enough support (post-training) ITU: too stressful (post-training) Job advertisement as factor Job satisfaction Job satisfaction as factor (pc/nursing) Journey Just a job: cannot work there if it is Just a job: some women from West Indies see as Just-a-job defined Knowing a nurse (actively dissuade) Knowing a nurse (but not encourage/not factor) Knowing a nurse as factor (nursing) Knowing a nurse as factor (pc) Kubler-Ross as first reading/contact with death and dying concepts Last offices Life after death: believe Life after death: don't know Life after death: not believe Life after death: other comments Life experience/age: helps you not to rely on caring for others to feel good Life experience/age: helps you to relax more Little things (example) Little things: hospice cares about Love Lower stress as factor (palliative care) Macmillan nurse: wanted to be Making a difference as factor (palliative care) Making a difference: definition Making a difference: mentions Making a difference: not always know if you have Management role: not recognised as important in nursing (hospice does) Management skills: difficult to learn/teach Management/hands-on: you can't do/know your job sitting at a computer Management: become detached/superior/less accessible (example given) Management: frustrating Management: has lost patient contact/feeling of where it all tied together Management: important to retain patient contact Management: no job satisfaction Management: not want Management: too many good nurses become managers Managers: can't make a difference Managers: have greater influence Managers: less hands-on/patient contact Managers: qualities: clinical skills and management ability Masters degree: has done Masters degree: now doing Masters degree: pulled it all together/empowering/confirming Mature student: helps to be one Medical model: limitations of Medical model: training is based on Medical: liked Medicine compared/contrasted with nursing Medicine: competitive/pressure to get to the top Medicine: contrasted with hospice Medicine: not all rocket science/a lot can be done by others Medicine: one-dimensional/regimented/focused Memories: importance of for family Memory problems Men in nursing: assumed homosexual but usually not Men in nursing: can be quite lazy Men in nursing: compared to ethnic minority Appendix 10 Coding Frame 12 of 24 Thesis: Caring Towards Death 718. 719. 720. 721. 722. 723. 724. 725. 726. 727. 728. 729. 730. 731. 732. 733. 734. 735. 736. 737. 738. 739. 740. 741. 742. 743. 744. 745. 746. 747. 748. 749. 750. 751. 752. 753. 754. 755. 756. 757. 758. 759. 760. 761. 762. 763. 764. 765. 766. 767. 768. 769. 770. 771. 772. 773. 774. 775. 776. 777. 778. Ann V Salvage (2010) Men in nursing: disproportionate number in higher ranks Men in nursing: financial pressure dictates job level Men in nursing: go higher because encouraged to be more proactive Men in nursing: has gone through the ranks quickly Men in nursing: more homosexuals because job attracts Men in nursing: never been a problem for me Men in nursing: not respect ones who climb ladder but don't know stuff Men in nursing: percentage/low numbers Midwifery/palliative care link Midwifery: considered as specialty but couldn't/didn‟t do Midwifery: did to very high standard and could feel proud of work Midwifery: has done Midwifery: highly stressful so left for palliative care Midwifery: liked Midwifery: liked but now not challenging enough Midwifery: necessary to be rounded nurse (with A&E) Midwifery: not liked Midwifery: put off by training Midwifery: standards have gone down Mother role Motivations (attributed) fewer jobs in NHS (pc) Motivations (attributed) have had some personal experience/loss Motivations (attributed) just a job - not to look after people (nursing general) Motivations (attributed) just as job/more dysfunctional because need to care Motivations (attributed) need to be wanted (pc) Motivations (attributed) patient gratitude Motivations (attributed) power/control over patients (pc) Motivations (attributed) prefer high-tech: do to become expert in pain mgt(pc) Motivations (attributed) to be liked/wanted/needed (pc) Motivations (attributed) to get support (pc) Motivations (attributed) to meet a need in them (pc) Motivations (attributed) to pay back/need bereavement support (examples) Motivations: (attributed) some nurses use power against staff (pc) Motivations: I think a lot about how I/others ended up in palliative care Motivations: I think a lot about why I do it/surprised others don't Motivations: I think there is more to me working here than I realise Motivations: other nurses always want to know why I do it Natural progression as factor (pc) NHS cuts (general) NHS cuts: caused the abandonment of basic principles of nursing NHS cuts: government fiddles figures on nurses leaving NHS cuts: have led to job cuts NHS cuts: hospice is protected NHS cuts: job cuts in my trust NHS cuts: lack of jobs as factor (attributed) (pc) NHS cuts: nurses leaving once qualified NHS: could be more like hospice if had resources NHS: jobs: plenty of at one time NHS: not return to Night work: different relationship with patients No real reason for choice (nursing) Nurse in the family: always ends up caring for parents Nurses who advised actions/experience Nurses who influenced to do courses Nurses: undervalued/less financial reward compared with doctors Nursing as profession: training emphasised Nursing aspirations: just wanted to be a nurse Nursing compared with medicine Nursing home: has worked in Nursing home: live in as factor (nursing) Nursing home: unable to give good care in Appendix 10 Coding Frame 13 of 24 Thesis: Caring Towards Death 779. 780. 781. 782. 783. 784. 785. 786. 787. 788. 789. 790. 791. 792. 793. 794. 795. 796. 797. 798. 799. 800. 801. 802. 803. 804. 805. 806. 807. 808. 809. 810. 811. 812. 813. 814. 815. 816. 817. 818. 819. 820. 821. 822. 823. 824. 825. 826. 827. 828. 829. 830. 831. 832. 833. 834. 835. 836. 837. 838. 839. Ann V Salvage (2010) Nursing home: working in as factor Nursing image (initial) too difficult Nursing image (initial) village nurse petrified me Nursing image (initial): a job with some meaning Nursing image (initial): me as a midwife on a bike rushing to people's aid Nursing image (initial): not too taxing academically Nursing image (initial): nurses with patients all the time/doctors not Nursing image (initial): put off by work experience: nurses not hands-on Nursing image (initial): you would need to know so much to do it Nursing image (nurses): nurses make people better Nursing is: a practical activity: academic ability does not make a good nurse Nursing is: about basic patient care and management Nursing is: about caring for people in whatever way they need care Nursing is: about caring not treatment (= care/cure) Nursing is: about doing things for people (was once the essence of nursing) Nursing is: an art Nursing is: being with patients Nursing is: getting people well Nursing is: hands-on/direct contact with patients and families Nursing is: making a difference Nursing is: my identity Nursing is: my saving grace/given me a sense of purpose Nursing is: nursing people Nursing is: relationships with patients/relatives Nursing is: something you can do in any context because you care for people Nursing process Nursing profession: identifies a clear role for Nursing role: extension of Nursing role: under threat from medicalisation Nursing: fear about its future Nursing: gave me a role Nursing: I couldn‟t do anything else Nursing: shortcomings Oncology/chemo:harder cos patients assume you will get them better Oncology: experience of post-training Oncology: image (initial) 'sexy' Oncology: liked/comfortable with Oncology: provides care in the „right‟ way/how would want family cared for Oncology: similar to hospice/unlike acute Oncology: working in as factor (pc) Opportunity to do 'real'/'proper' nursing as factor Opportunity to make own mark as factor (nursing) Orthopaedics: liked because patients not die/get better Pain: can be helped by talking/massage (gives example) Pain-control: skill in Palliative care different? Palliative care in hospices different from in hospitals Palliative care nurses different? Palliative care: definition: research on Palliative care: relatively new discipline Paperwork: a lot for all nurses Paperwork: conflict with patient care Paperwork: exacting Paperwork: too much in my current job/earlier job Parental approval as factor (nursing) Parental approval: seeking Parents advising children not to do (nursing) Patient contact as factor (nursing) Patient contact: enjoys Patient contact: is what matters in basic care Patient empowerment as factor (pc) Appendix 10 Coding Frame 14 of 24 Thesis: Caring Towards Death 840. 841. 842. 843. 844. 845. 846. 847. 848. 849. 850. 851. 852. 853. 854. 855. 856. 857. 858. 859. 860. 861. 862. 863. 864. 865. 866. 867. 868. 869. 870. 871. 872. 873. 874. 875. 876. 877. 878. 879. 880. 881. 882. 883. 884. 885. 886. 887. 888. 889. 890. 891. 892. 893. 894. 895. 896. 897. 898. 899. 900. Ann V Salvage (2010) Patient empowerment: example of family who had all knowledge Patient needs: everyone needs to know they're listened to Patient-focused care (example) Patients and relatives like: time, peace, quiet Patients ask why am I dying? Patients prefer hospice Patients tell you a lot Patients: a lot go home Patients: evaluate hospice care well Patients: going through the hardest stage of their life Patients: relationships with Patients: respect for in life and death Patients: variety of needs (from bedfast to those needing symptom control) Patients: wide range of health conditions Pay: CNSs get more Pay: hospice = hospitals Pay: mentions positively Pay: never good Pay: no one would do it for (nursing) Pay: not concerned about/not in it for the money Pay: slightly higher in hospice Pay: warned I would be poor at training interview People who influenced as factor: to do nursing People who influenced as factor: to do pc People who influenced: no one (nursing) People who influenced: no one (palliative care) People who influenced: not directly but helpful (nursing) People who influenced: not directly but helpful (pc) Personal crisis as factor: (nursing) Personal experience as factor (not specific) Personal experience of caring as adult (not as factor) Personal experience of caring as adult as factor (nursing) Personal experience of caring as adult as factor (pc) Personal experience of caring as child (not as factor) Personal experience of caring as child as factor (nursing) Personal experience of caring as child as factor (pc) Personal experience of death Personal experience of death as factor (pc) Personal experience of death: helpful in hospice work Personal experience of difficult childhood as factor (pc) Personal experience of disability Personal experience of hospital as factor (in return to nursing) Personal experience of illness/hospitalisation as factor (nursing) Personal experience of illness/hospitalisation as factor (pc) Personal experience of illness/hospitalisation: family member Personal experience of illness/hospitalisation: self Placement at hospice: post-qualifying Planning for hospice: followed advice but still not get job Planning for hospice: jobs Planning for hospice: qualifications Planning for hospice: specialties Planning for hospice: training placements Planning for other specialties Planning: career not planned Power of the pc nurse: negative Power of the pc nurse: positive Practical issues in choice of nursing Practical issues in choice of pc Practical issues: not influential when chose but are now (nursing) Practical issues: not influential when chose but are now (pc) Practical issues: not want to work near home Appendix 10 Coding Frame 15 of 24 Thesis: Caring Towards Death 901. 902. 903. 904. 905. 906. 907. 908. 909. 910. 911. 912. 913. 914. 915. 916. 917. 918. 919. 920. 921. 922. 923. 924. 925. 926. 927. 928. 929. 930. 931. 932. 933. 934. 935. 936. 937. 938. 939. 940. 941. 942. 943. 944. 945. 946. 947. 948. 949. 950. 951. 952. 953. 954. 955. 956. 957. 958. 959. 960. 961. Ann V Salvage (2010) Practice nursing compared with hospice Pre-nursing course Preparatory training school (PTS) Private hospital work Privilege/honour Privileged position of the trusted nurse Proud to be a nurse Psychosocial issues: interest in Push factors: arrogant surgeons (acute) Push factors: from cancer care Push factors: from district nursing Push factors: from NHS Push factors: from other specialties/jobs Quakers Qualifications needed for nursing courses Qualifications planned Qualities required in palliative care Qualities which develop with experience Reducing/has reduced hours Religion: affiliation: has affiliation but not completely comfortable Religion: affiliation: mixed religious affiliation stated Religion: affiliation: no religion Religion: affiliation: specific religion Religion: agnostic Religion: all religions worship the same God Religion: as factor (palliative care) Religion: aware of/believes in something else/higher realms Religion: belief in angels Religion: believe we have a spirit/soul Religion: churchgoer Religion: desires to have faith Religion: deterrent to hospice initially Religion: false religiosity in other people (example) Religion: has an effect on how I work Religion: has made enquiries/seeking a truth Religion: having faith has advantages (for me) Religion: having faith has advantages (sees in others) Religion: helps me see death as a process not an end Religion: history: brought up religious/not now Religion: history: brought up religious/now different religion Religion: history: brought up religious/still practices same religion Religion: history: has become less religious Religion: history: has become more moderate Religion: history: has become more religious Religion: immediate family religious Religion: important to me Religion: is a reassurance to me Religion: link with career/job Religion: meditation = prayer Religion: minister in family Religion: mother's fanaticism has helped me to say no Religion: mother's fanaticism: negative results (dreams etc) but also pos Religion: no need to go to church/can pray anywhere Religion: no religious reasons for being here Religion: not believe only one God Religion: not religious but spiritual Religion: nurses need not be/can be caring but not have faith Religion: open to all beliefs/not contradict/non judgemental Religion: parents religious Religion: patients of the same religion like to talk Religion: patients: all faiths accommodated Appendix 10 Coding Frame 16 of 24 Thesis: Caring Towards Death 962. 963. 964. 965. 966. 967. 968. 969. 970. 971. 972. 973. 974. 975. 976. 977. 978. 979. 980. 981. 982. 983. 984. 985. 986. 987. 988. 989. 990. 991. 992. 993. 994. 995. 996. 997. 998. 999. 1000. 1001. 1002. 1003. 1004. 1005. 1006. 1007. 1008. 1009. 1010. 1011. 1012. 1013. 1014. 1015. 1016. 1017. 1018. 1019. 1020. 1021. 1022. Ann V Salvage (2010) Religion: patients: can be very scared if no belief Religion: patients: careful not to express beliefs to patients Religion: patients: if patient has strong faith, I focus on it more Religion: patients: importance of knowing patients' beliefs/needs (example) Religion: patients: nurses‟ role in patients‟ religion/spirituality Religion: patients: sharing with patients of same faith can be powerful (eg) Religion: patients: talking to nurses re whether if blve should encourage pats Religion: patients: what you tell patients depends on your relationship Religion: prays Religion: some don't have beliefs so why do ? (implied religious motivation) Religion: some nurses I work with are quite religious/spiritual Religion: some nurses very anti Religion: some things I do might be seen as not very Christian Religion: strong belief Religion: strong belief but not go to church Religion: unable to think of because mother was religious maniac Religion: you can't have strong convictions either way in hospice Religion: young deaths challenge beliefs Religious orientation (Quaker) as factor (nursing/pc) Research on palliative care: doing Resources: allow good care Resources: allow holistic care Respondent wanting not to sound/look bad/present negative image Respondent: anxiety at giving me the right information Respondent: apologises for not having interesting story Respondent: becomes upset Respondent: comments on Ann's understanding/awareness Respondent: expresses interest in research Respondent: finds question difficult Respondent: gives conflicting information in interview Respondent: links Ann's history with her choice of PhD subject Respondent: misinterprets question Respondent: refers to Ann's experience Respondent: shows familiarity with literature Resuscitation: negative comments Return to nursing course: has done Rewards Ringing/calling in to get hospice job Role model: female nurse (non-relative) Role model: female nurse (relative) Role model: male nurse Role model: negative Role: having a clear role as factor (nursing) Saunders: Cicely School: bright but not do well because family problems School: did not consider nursing when there School: did relevant work experience School: did well/easy School: encouraged to do other careers School: had another career in mind School: lazy School: no career plans/not know what to do School: not encouraged to do nursing/actively discouraged School: not like/not do well School: school not see as suitable male career School: school tells parents below average intelligence/not expect much School: school was biased towards nursing School: subjects enjoyed School: wanted hospital work experience but not get Self-ascribed personality: negative Self-ascribed personality: neutral/ambiguous Appendix 10 Coding Frame 17 of 24 Thesis: Caring Towards Death 1023. 1024. 1025. 1026. 1027. 1028. 1029. 1030. 1031. 1032. 1033. 1034. 1035. 1036. 1037. 1038. 1039. 1040. 1041. 1042. 1043. 1044. 1045. 1046. 1047. 1048. 1049. 1050. 1051. 1052. 1053. 1054. 1055. 1056. 1057. 1058. 1059. 1060. 1061. 1062. 1063. 1064. 1065. 1066. 1067. 1068. 1069. 1070. 1071. 1072. 1073. 1074. 1075. 1076. 1077. 1078. 1079. 1080. 1081. 1082. 1083. Ann V Salvage (2010) Self-ascribed personality: positive Self-disparagement: academic Self-disparagement: other Self-work: has done much SEN/SRN: differences in training SEN: wishes had been SENs and drugs: changes in role SENs/SRNs: less/more academic SENs/SRNs: unaware of the difference SENs: always with patients (SRNs with doctors/drugs) SENs: basic medicines/SRNs: scary drugs SENs: considered 'bedside' nurses (SRNs management oriented) SENs: underdogs Single parenthood Special: hospice nurses as Spiritual interests Spiritual needs of patients: importance of Spiritual: describes self as Spirituality: central to Cicely Saunders conception of hospice Spirituality: not equal to religion Spirituality: not particularly spiritual Staff patient ratios: allow time/good care Staff patient ratios: figures Staff patient ratios: good Staff patient ratios: make it easier to give good care Staffing structure: hospice Stress: caused in acute by not being able to do a good job Stress: from young people dying Stress: leads to demote herself Stress: not death and dying/from high-tech Stress: not death and dying/inability to give optimum care Stress: not death and dying: caused by returning to nursing Sudden decision to go into nursing Support as factor Support: what supports in remaining Surgical: contrasted with hospice Surgical: liked Surgical: liked but not holistic Surgical: not like Talking to patients: value should be put on Tall ship experience: more useful than A-levels Teaching experience: nursing Teaching experience: other Teamworking Technology: dislike/not good at Technology: gives nursing/medicine kudos Technology: we do technical things but our aims are different Television programmes as factor (nursing) Theatre work: liked Theory/practice: combined in role Thinking outside the box Time/touch: important healers Time: on earth: a blink in eternity Time: at the end: focus is on important things Time: Cicely Saunders: time at end of life is more important than other Time: depends on resources Time: even the shortest period can make a difference (example) Time: hospice makes you realise how precious it is Time: hospice time difficult to get used to Time: hospice time is special time Time: if short, family care can suffer Appendix 10 Coding Frame 18 of 24 Thesis: Caring Towards Death 1084. 1085. 1086. 1087. 1088. 1089. 1090. 1091. 1092. 1093. 1094. 1095. 1096. 1097. 1098. 1099. 1100. 1101. 1102. 1103. 1104. 1105. 1106. 1107. 1108. 1109. 1110. 1111. 1112. 1113. 1114. 1115. 1116. 1117. 1118. 1119. 1120. 1121. 1122. 1123. 1124. 1125. 1126. 1127. 1128. 1129. 1130. 1131. 1132. 1133. 1134. 1135. 1136. 1137. 1138. 1139. 1140. 1141. 1142. 1143. 1144. Ann V Salvage (2010) Time: if short, physical problems take priority Time: if someone deteriorates suddenly/dies too quickly have problems Time: importance of last few weeks/months Time: important because people are doing/may be doing things for last time Time: ingrained in staff very important to grab the moment (example) Time: lack of as catalyst for focus on achieving as much as possible Time: lack of in hospice leads to focus on physical needs Time: needed for holistic care Time: only one chance to get it right Time: paradox of: hospice is slower but huge pressure/urgency Time: personal experience shows how important it is Time: prerequisite for empathic care Time: restrictions on (in hospice) mean hard to provide best care Time: spending time with a patient as indication that all is well Time: things can change from minute to minute Time: valued in hospice Time:dying is a one off/never to be experienced again Training as factor: (other than placement) (pc) Training: academic turn led to forgetting basic principles Training: aspects disliked (excluding specialties) Training: aspects liked (excluding specialties) Training: attitude more important than age Training: can't teach all you need/learn on the job Training: changes (non-specific) Training: characteristics: now Training: characteristics: then Training: death and dying hard to teach Training: death and dying: can't remember if any input Training: death and dying: describes input Training: death and dying: no input Training: death and dying: some input Training: death: personal experience of helps Training: deaths were of elderly people/too ill to form relationship with Training: deaths: few Training: deaths: many Training: degree chosen Training: did nursing as mature student Training: different formats Training: diploma chosen Training: disability made it difficult to get in Training: good at academic not mean good at practical Training: hospice visit/talk/lecture Training: London chosen/seen as best Training: made sacrifices to do Training: no pay: deterrent when friends were earning Training: not prepare for palliative care Training: option module in palliative care:took Training: personal difficulties during Training: placement (not hospice) led to job Training: placement: hospice Training: placement: hospice as factor (pc) Training: placement: hospice enjoyed Training: placement: hospice not offered Training: placement: oncology ward as factor (pc) Training: placement: others enjoyed Training: placements: available now not then Training: sponsored/seconded Training: specialties disliked Training: specialties liked Training: supernumerary but not in reality Training: wanted neonatal/children but put off by placement Appendix 10 Coding Frame 19 of 24 Thesis: Caring Towards Death 1145. 1146. 1147. 1148. 1149. 1150. 1151. 1152. 1153. 1154. 1155. 1156. 1157. 1158. 1159. 1160. 1161. 1162. 1163. 1164. 1165. 1166. 1167. 1168. 1169. 1170. 1171. Ann V Salvage (2010) Training: wanted to give up/nearly had to Travelling: after training Travelling: before training Travelling: inspired by young patient University: chose not to/not want University: did nursing University: did other course University: few degrees when I trained University: nobody did then University: not considered University: not encouraged University: originally intended to but didn't University: parents tried to persuade but set on nursing University: wanted to but not able Values: clearly relevant to nursing Values: general Values: other comments Values: religious Vet: compared with nursing Vocation Work experience: length of/age at doing Work experience: seldom leads to career Young nurse in hospice: first job Young nurses: reasons entering hospice as factor (attributed) (pc) Young nurses: their experience is useful with new patient groups Young/inexperienced nurses compromise ability to give good care Young/inexperienced nurses entering hospice work Coding Frame Part 2 1172. 1173. 1174. 1175. 1176. 1177. 1178. 1179. 1180. 1181. 1182. 1183. 1184. 1185. 1186. 1187. 1188. 1189. 1190. 1191. 1192. 1193. 1194. 1195. 1196. 1197. 1198. 1199. 1200. 1201. A&E: image: sexy (becoming) A&E: nurses have different outlook Acute: agency nurses used a lot (in it for the money) Acute: deaths not planned/expected Acute: doctors poor at communicating with patients Acute: get up and go Acute: more high-tech Acute: more hope Acute: nurses coming from find it hard to slow down Acute: nurses coming from have difficulty learning appropriate attitude/way of caring Acute: nurses complain but do nothing to change things Acute: nurses dynamic/bored with hospice/not cope with emotion Acute: nurses insensitive/uncaring Acute: target-focused Acute: technology takes nurses from patients Acute: trained nurses can't nurse A-levels: hard to move between subjects Alternative medicine: hospice nurses interested in Alternative medicine: interested in Ann: feeds back from previous interviews Ann: relates her own experience Ann: upset by memories Anorexic daughter Attraction: combined holistic care with academic values/interest Attraction: curious about mystical place patients go to Attraction: hands-on Attraction: hospice less stressful than acute Attraction: how palliative care staff interacted Attraction: job with a purpose Attraction: lack of hierarchy Appendix 10 Coding Frame 20 of 24 Thesis: Caring Towards Death 1202. 1203. 1204. 1205. 1206. 1207. 1208. 1209. 1210. 1211. 1212. 1213. 1214. 1215. 1216. 1217. 1218. 1219. 1220. 1221. 1222. 1223. 1224. 1225. 1226. 1227. 1228. 1229. 1230. 1231. 1232. 1233. 1234. 1235. 1236. 1237. 1238. 1239. 1240. 1241. 1242. 1243. 1244. 1245. 1246. 1247. 1248. 1249. 1250. 1251. 1252. 1253. 1254. 1255. 1256. 1257. 1258. 1259. 1260. 1261. 1262. Ann V Salvage (2010) Attraction: less pressured Attraction: multidisciplinary Attraction: nurses cared for Attraction: opportunity to use skills Attraction: original work was not going on elsewhere Attraction: patients treated with dignity Attraction: principles of good care can best be applied here Attraction: religious element Attraction: smaller setting Basic nursing: enjoys Being in hospital as factor in return to nursing Being with: valued in hospice Careers advice: advised to do something else Careers advice: had Careers advice: none but had already decided on nursing Careers: other previous: health-related Challenge: enjoys Changes in hospice: earlier diagnosis Changes in hospice: financial restrictions Changes in hospice: less nurses Changes in hospice: more efficient Changes in hospice: more mainstream Changes in hospice: more patient-led Changes in hospice: nurses less knowledgeable/slacker/inadequately trained Changes in nursing role: making patients do things for themselves Changes in nursing: faster pace Changes in nursing: lower entry qualifications Changes in nursing: more medicalised Changes in nursing: not so easy to change specialty Changes in nursing: nurses more technically skilled Changes in nursing: professionalisation/more academic Choice of specialty: initially chose hospice but followed advice to get experience Colleagues: critical of (un-named) Colleagues: negative comments Community nurse specialist: has worked as Community nurse specialists: autonomous Community palliative care work: has done Cost: hard to deal with own grief Counselling in hospice nursing Death: associated with scary images Death: how of dying: not death is a concern Death: I don't know whether it is end or beginning Death: not being with the ones you love Death: patients: scary if believe nothing else Death: patients: should be allowed to die how they want to Death: post-mortem experience helped deal with Death: tragic loss of someone Death: when relatives have slipped out Degree: now doing Desire for meaningful work as factor (pc) Desire for new challenge as factor (pc) Desire to care for people as factor (nursing) Desire to help people live before they die as factor (pc) Desire to help/care for people as factor (pc) Desire to learn/understand more about illness as factor (nursing) Desire to provide better death as factor Desire to work with people as factor (nursing) Desire to work with people as factor (pc) Dissatisfaction with other career as factor (nursing) District nursing: wanted to do but could not afford drop in salary Doctor: not want Appendix 10 Coding Frame 21 of 24 Thesis: Caring Towards Death 1263. 1264. 1265. 1266. 1267. 1268. 1269. 1270. 1271. 1272. 1273. 1274. 1275. 1276. 1277. 1278. 1279. 1280. 1281. 1282. 1283. 1284. 1285. 1286. 1287. 1288. 1289. 1290. 1291. 1292. 1293. 1294. 1295. 1296. 1297. 1298. 1299. 1300. 1301. 1302. 1303. 1304. 1305. 1306. 1307. 1308. 1309. 1310. 1311. 1312. 1313. 1314. 1315. 1316. 1317. 1318. 1319. 1320. 1321. 1322. Ann V Salvage (2010) Doctors: hospice ones can lack compassion Drugs: nurses have to do assessment Drugs:SENs and Evidence of psychic/spiritual awareness Families: pleased with level of care Feels stuck Gender: boys favoured educationally over girls Gender: has been discriminated against as man: "nurses are women" Gender: nursing seen by others as suitable career for women Hands-on: community palliative care nurses do not do Hands-on: enjoys Hands-on: important for managers to do Hands-on: manager: not do Hands-on: managers generally do not do Hands-on: who does? HCAs: proportion of in hospice Home: close family Home: difficult home life Home: parental encouragement as factor (nursing) Home: parents not close Hospice is: a gentle place to work Hospice is: about acceptance of death Hospice is: about being with people Hospice is: accepting Hospice is: more concerned with spirituality than religion Hospice is: nice working environment Hospice job: feel I cheated my way into Hospice nurses: are able to do a lot for patients Hospice nurses: caring Hospice nurses: enjoy basic care Hospice nurses: go above and beyond/go the extra mile Hospice nurses: good at communicating Hospice nurses: good listeners Hospice nurses: good mix of age and experience Hospice nurses: have caring instilled in them Hospice nurses: have time for relatives Hospice nurses: high standards/uncompromising Hospice nurses: image of: other nurses Hospice nurses: interested in alternative medicine Hospice nurses: more hands-on Hospice nurses: often spiritual (more so than acute) Hospice nurses: passionate about providing good care Hospice nurses: question their own practice Hospice nurses: see the end of the story Hospice nurses: think holistically Hospice nurses: well supported in education Hospice nursing: being alongside people Hospice nursing: can make it difficult to deal with own grief Hospice nursing: demanding (non-specific) Hospice nursing: different from acute palliative care Hospice nursing: doing what is important for the patient, not worrying about tidiness etc Hospice nursing: draining Hospice nursing: emotionally demanding Hospice nursing: emotionally demanding: example Hospice nursing: exhausting (non-specific) Hospice nursing: gives insight into how people cope Hospice nursing: hands-on nursing Hospice nursing: important work Hospice nursing: individualised care Hospice nursing: intense Appendix 10 Coding Frame 22 of 24 Thesis: Caring Towards Death 1323. 1324. 1325. 1326. 1327. 1328. 1329. 1330. 1331. 1332. 1333. 1334. 1335. 1336. 1337. 1338. 1339. 1340. 1341. 1342. 1343. 1344. 1345. 1346. 1347. 1348. 1349. 1350. 1351. 1352. 1353. 1354. 1355. 1356. 1357. 1358. 1359. 1360. 1361. 1362. 1363. 1364. 1365. 1366. 1367. 1368. 1369. 1370. 1371. 1372. 1373. 1374. 1375. 1376. 1377. 1378. 1379. 1380. 1381. 1382. 1383. Ann V Salvage (2010) Hospice nursing: inter/multidisciplinary Hospice nursing: keeps you grounded Hospice nursing: nursing in a purer form Hospice nursing: physically exhausting Hospice nursing: relies on teamwork Hospice nursing: showing genuine love and concern for patients Hospice nursing: slower/quieter Hospice nursing: supporting people can drag you down Hospice nursing: symptom control Hospice nursing: took demotion to do Hospice nursing: took sideways step to do Hospice nursing: very different from other specialties Hospice nursing: very worthwhile area to work Hospice nursing: what good basic nursing should be Hospice nursing: working with things that really matter Hospice: future: concern about Hospice: initial ignorance of Hospice: treats patients as individuals not conditions Hospices: a female dominated environment Hospices: funded adequately to provide equipment etc Hospices: where I can learn skills to take elsewhere Ill at ease socially interest in psychosocial issues nursing palliative care ITU: dislike ITU: was not appreciated by other staff Macmillan nurse: has worked as Manager: became despite wanting to remain a nurse Martyr: being Mature entrant: hospice first job Medical model: in relation to increasing overlap between oncology/palliative care Medicine: hi-tech Mediums: belief in (some) Mediums: knows people who have used Memories: importance of for relatives Men in nursing: homosexuals not attracted to hospice Mental health nurses compared with hospice nurses Midwifery: left because constantly on call Motivations (attributed) better SPRs Motivations (attributed) close relationships with patients (pc) Motivations (attributed) desire to do good hands-on care Motivations (attributed) desire to learn how to provide good death Motivations (attributed) dissatisfaction with NHS Motivations (attributed) easy place to work Motivations (attributed) fits their philosophy of caring/nurturing Motivations (attributed) nurses get a lot of satisfaction from helping people Motivations (attributed) to be at bedside Motivations (attributed) to give care Motivations (attributed) to give care as it should be given Motivations: I don't know why I went into it (nursing) Motivations: makes me feel important (nursing and palliative care) Motivations: need to be needed (pc) Motivations: to take care of people (nursing) Multidisciplinary working NHS cuts: less nurses being trained Nurses as mediators between doctors/patients Nursing image (initial) brilliant job Nursing image (initial) encompassed the things I liked Nursing image (initial) for middle-class people - not for me Nursing image (initial) fulfilling Nursing image (initial) worthwhile job Nursing: initial ignorance Oncology: increasing overlap with palliative care Appendix 10 Coding Frame 23 of 24 Thesis: Caring Towards Death 1384. 1385. 1386. 1387. 1388. 1389. 1390. 1391. 1392. 1393. 1394. 1395. 1396. 1397. 1398. 1399. 1400. 1401. 1402. 1403. 1404. 1405. 1406. 1407. 1408. 1409. 1410. 1411. 1412. 1413. 1414. 1415. 1416. 1417. 1418. 1419. 1420. 1421. 1422. 1423. 1424. 1425. 1426. 1427. 1428. 1429. 1430. 1431. 1432. 1433. 1434. 1435. 1436. 1437. 1438. 1439. 1440. 1441. Ann V Salvage (2010) Orthopaedics: boring Patient empowerment (general) Patients: relationships with: enjoys Pay: better in UK than Australia Pay: lack of while training as disincentive (nursing) Pay: nursing not chosen because of Personal crisis as factor (palliative care) Personal experience of death: renews focus/enthusiasm Personal experience of hospice as factor (palliative care) Personal experience of illness/hospitalisation (family member) as factor (nursing) PIN number Placement (post-training) as factor (palliative care) Planning: for nurse training Power of words Practical issues: other specialties Pre-nursing course: looked interesting as factor (nursing) Principles of good palliative care (definition) Project 2000 Psychic experiences Push factors: from surgical Religion: a lot of religious people in hospice work Religion: affiliation: confused Religion: considered entering convent when at school Religion: describes conversion Religion: differentiated from spirituality Religion: history: become more inclusive in religious beliefs Religion: history: has become more spiritual than religious Religion: history: never been religious Religion: history: not brought up as religious Religion: history: not brought up as religious: is now Religion: history: religious as child Religion: patients: can be neglected if lack of time Religion: patients: I talk more about it than I used to Religion: patients: religious needs well catered for Respondent: criticises other respondents Respondent: expresses anxiety about confidentiality Respondent: finds interview helpful Return to nursing course: why required Returned to nursing as mature Role models: nursing Role models: palliative care School: encouraged to do nursing Sister is nurse Stress: feels stressed Tasma, David Technology: antithesis of caring/communication Technology: never fazed me Training: chose SEN Training: chose SRN Training: death and dying: covered more now than in the past Training: death and dying: hospital death badly done Training: death and dying: seeing pattern as factor Training: difference between degree/diploma Training: dilemma: degree or diploma? Training: enjoyed Training: not what I expected Training: stressful Wife is nurse Appendix 10 Coding Frame 24 of 24
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