MAKING Network | BUSINESS Expertise | RUN Applications BETTER | Service AT&T BusinessTalk Plans Control costs when more employees share more minutes. Share the savings and better manage employee communications. BusinessTalk Plans make it easy to manage your business users. With these plans, employees share minutes for greater savings. You can even add Push to Talk service, so everyone stays in touch on-the-go. Choose from 11 different BusinessTalk price levels developed to help you manage your wireless users. When you combine BusinessTalk with an AT&T Mobile Business agreement you receive a discount on your qualified monthly service charges for your primary line. With an AT&T Mobile Business agreement, you automatically become a member of AT&T Exclusively Business, giving you access to additional business savings and support benefits. See the AT&T for Small Business brochure for complete details. Share minutes. As many as 50 employees can share up to 30,000 minutes per month. Your light users and heavy users balance each other out. Employees each have their own wireless device and number and you can monitor their usage online. It’s a smart way to control costs. Mobile to Mobile or Push to Talk? It’s your choice. BusinessTalk Plans include either unlimited Push to Talk or unlimited Mobile to Mobile Minutes – whichever works best for your business. Get all the benefits of the largest Push to Talk coverage area in America by adding Push to Talk service to your BusinessTalk Plan. This walkie-talkie style service lets you connect instantly with others. Talk one-to-one or among a group of contacts simultaneously, and if a short call turns longer, convert to a standard wireless call at the touch of a button. Or with Mobile to Mobile minutes, you can talk to 85 million other AT&T customers. If you need both features, it’s only an additional $5 per month per user. with Rollover More savings. BusinessTalk Plans of $80 and above include A-List with Rollover®. Your company will receive unlimited zero-rated calling to and from 10 numbers. This can include domestic numbers with any carrier including toll-free, mobile and wireline. And thanks to Rollover, they keep the minutes they save (on select plans). Messaging that’s short, silent and fast. Sometimes you don’t have time for a full conversation and just need to send a quick message to a client or colleague. With text or instant messaging, you can quietly send a note to an associate during a meeting, remind your team of a deadline or event, or broadcast an urgent message to a group of clients. This way you can connect quickly and make the most of your time. With MMS, you can even send photos of exactly what you need in the field, such as a new part for a broken piece of machinery. AT&T offers a wide array of messaging options for your business. Please see the AT&T BusinessTalk Messaging Bundles grid in this datasheet for details. New BusinessTalk messaging options. Now BusinessTalk customers can choose between two great new messaging plans. Our new BusinessTalk Messaging 50 bundle offers unlimited messaging for up to 50 users, and includes a charge of $25 for the first line and $6 for each additional line. Our BusinessTalk Messaging 5 bundle is available with BusinessTalk plans with 5 users or less for a flat fee of $30. Both bundles provide unlimited messaging, which makes them a great way to stay connected and keep costs down. MAKING BUSINESS RUN BETTER AT&T BusinessTalk Plans MAXIMUM MONTHLY NUMBER SERVICE CHARGE OF USERS (MONTHLY ACCESS)* ANYTIME MINUTES ROLLOVER® MINUTES 60 700 INCLUDED 5 $ 5 $ 80 1400 100 2100 140 3000 190 4000 265 6000 415 7500 535 10,000 5 $ 5 $ 8 $ 10 $ 15 $ 20 $ 30 $ 795 15,000 1075 20,000 1600 30,000 40 $ 50 $ MOBILE TO MOBILE NIGHT AND ADDITIONAL MINUTES OR PUSH WEEKEND MINUTES TO TALK MINUTES MINUTES UNLIMITED UNLIMITED 0.45 $ MESSAGING CHARGES Pay-per-message OR Messaging bundle 0.40 $ INCLUDED UNLIMITED UNLIMITED 0.35 $ Pay-per-message OR Messaging bundle 0.25 $ N/A UNLIMITED UNLIMITED 0.25 $ Pay-per-message OR Messaging bundle UNLIMITED CALLING to 10 numbers on any network. UNLIMITED Mobile to Mobile Calling to over 85 million AT&T wireless customers. UNLIMITED Night & Weekend Minutes – From 9 p.m. to 6 a.m. weekdays, plus all day Saturday and Sunday. Rollover® Minutes – Only AT&T lets you keep your unused minutes (on select plans). with Rollover® *Monthly Service Charge includes only one (1) line of service. EACH ADDITIONAL USER COSTS $9.99 PER MONTH. AT&T BusinessTalk Messaging Bundles MESSAGING BUNDLES† BusinessTalk Messaging 5 BusinessTalk Messaging 50 NUMBER OF USERS up to 5 up to 50 AVAILABLE ON BusinessTalk $ 60 - $140 BusinessTalk $ 190 - $1600 Messaging Unlimited 1 Any BusinessTalk Plan MONTHLY SERVICE CHARGE ADDITIONAL MESSAGES per message $ UNLIMITED 200 Messaging 200 Messaging 1500 INCLUDED MESSAGES 30 $ 25 for the first line, $ 6 each additional $ INCLUDED 5 per line $ 15 per line $ 1500 $ UNLIMITED $ 20 per line 0.10 0.05 INCLUDED †Includes text, picture, video and instant messaging. International messages and premium content not included. INCLUDED FEATURES: Nationwide Long Distance, Caller ID, Call Forwarding, 3-Way Calling, Call Waiting, Text Messaging ($0.20 per message), Voicemail, Multimedia Messaging ($0.30 per message) and International Text Messaging. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Standard rates apply to incoming International Text Messages. See Important Information for additional details. AT&T also imposes the following monthly charges per line: a Regulatory Cost Recovery Fee of up to $1.25 to help defray its costs incurred in complying with State and Federal telecom regulation; a gross receipts surcharge; and State and Federal Universal Service Charges. These are not taxes or government-required charges. Detailed Billing: Available upon request. Additional $1.99 per month charge may apply in New York – ask your local sales representative for details. If your needs require more than 50 users or 30,000 Anytime Minutes, ask us about our Business Pooled Nation plans. MAKING BUSINESS RUN BETTER AT&T Nation Network SM No roaming or long distance charges nationwide. AT&T Coverage Area • Anytime, Mobile to Mobile and Night & Weekend Minutes apply No Service Area Your phone’s display does not indicate the rate you will be charged. Please review your coverage map for areas included in and out of plan. Map depicts an approximation of outdoor coverage. Map may include areas served by unaffiliated carriers and may depict their licensed areas rather than an approximation of the coverage there. Actual coverage area may differ substantially from map graphics, and coverage may be affected by such things as terrain, weather, foliage, buildings and other construction, signal strength, customer equipment and other factors. AT&T does not guarantee coverage. Charges will be based on the location of the site receiving and transmitting the call, not the location of the subscriber. Future coverage, if depicted above, is based on current planning assumptions but is subject to change and may not be relied upon. IMPORTANT INFORMATION: Coverage not available in all areas. Compatible device required. Additional service, hardware and/or software may be required for some solutions. Other conditions and restrictions apply. See applicable contract and rate plan brochure for details. AT&T reserves the right to terminate a customer’s service if less than 50% of the customer’s usage over three consecutive billing cycles is on AT&T-owned systems. Customer must (1) use a phone programmed with AT&T’s preferred roaming database; (2) have a mailing address and live in the area in which subscription is made. Additional subscription and download charges may apply. International Dialing and Roaming Calling to and from certain countries may be blocked and change without notice. See att.com/wirelessinternational for complete details. Airtime or roaming charges are in addition to long distance charges. Availability, quality of coverage and services while roaming are not guaranteed. Special credit, tenure and other restrictions apply. Terms Applicable to AT&T BusinessTalk Plans: Only available to AT&T’s business customers on a qualified service agreement (“Business Agreement”). Not available to customers with a Corporate Digital Advantage Agreement or similar large enterprise agreement with AT&T. Ask your account representative for details. Plans only available for customers’ Corporate Responsibility Users (CRUs) or comparable end users under business customer’s account. Plans not available to such customers’ Individual Responsibility Users. CRUs may be required to be based in the same geographic market to share Anytime Minutes in some billing systems. Customer must move to the next Monthly Service Charge if it intends to exceed Maximum Number of Users on current tier. Minutes used will be counted against minutes included in the plan (as applicable depending on the type of plan and time of the call) in the following order: Mobile to Mobile Minutes, Night & Weekend Minutes, Anytime Minutes and Rollover Minutes (where applicable). When your allotment of included Anytime Minutes has been exhausted, additional minutes are charged at the perminute rate that corresponds to the applicable Monthly Service Charge. Service is subject to the Business Agreement, corresponding plan, features and promotional brochures and related printed and/or electronic materials, and, as applicable, the individual service agreement provided in connection with your device. Additional terms and conditions apply. Plans available only for activation of service on select equipment and will work only with select AT&T features, billing services, and other service offerings. GSM dual-band handset required. Wireless service is subject to credit approval. Minimum two-year service agreement may be required. Minutes are (Continued on next page.) MAKING BUSINESS RUN BETTER shared by all eligible participating users. Airtime and other measured usage is billed in full-minute increments, and actual airtime and usage is rounded up to the next full increment at the end of each call for billing purposes. For plans without Rollover minutes, unused minutes expire each month. Calls placed on networks served by other carriers may take longer to be processed, and billing for these calls may be delayed. Those minutes will be applied against your monthly Anytime Minutes in the month in which the calls appear on your bill. Unanswered calls of 30 seconds or longer incur airtime. Last month’s charges are not prorated. Prices are subject to change. $36 Activation Fee for new primary lines. $26 Activation Fee for each secondary line. AT&T does not guarantee availability of the network. Included long distance applies to calls within the 50 United States, Puerto Rico and the U.S. Virgin Islands. International long distance rates vary. AT&T reserves the right to terminate a customer’s service if less than 50% of the customer’s usage over three consecutive billing cycles is on AT&T-owned systems. Customer must (1) use a phone programmed with AT&T’s preferred roaming database; (2) have a mailing address and live in the area in which subscription is made. No additional roaming charges for calls originating within the 50 United States when on the AT&T Nation network. Unless otherwise specified in your Business Agreement, BusinessTalk Plans are not eligible for promotional discounts or add-on Anytime Minutes. Your billing name may be displayed along with your wireless number on outbound calls to other wireless and landline phones with Caller ID capability. Contact customer service for information on blocking the display of your name and number. Cancellations/Early Termination Fee: You may cancel service within 30 days from the activation date to avoid any applicable early termination fee (the “ETF”). If your Service Commitment includes the purchase of certain specified equipment on or after June 1, 2010, the ETF will be $325 minus $10 for each full month of your Service Commitment that you complete. (For a complete list of the specified equipment, check www.att.com/equipmentETF). Otherwise, your ETF will be $150 minus $4 for each full month of your Service Commitment that you complete. The ETF is not a penalty, but rather a charge to compensate us for your failure to satisfy the Service Commitment on which your rate plan is based. You will be responsible for all applicable usage fees, prorated access charges, taxes, surcharges or other charges through the termination date. AT&T will refund your activation fee, if any, if service is terminated within 3 days of activation. Mobile to Mobile Minutes: May be used when directly dialing or receiving calls to and from any other wireless phone number from AT&T within your calling area. Mobile to Mobile Minutes may not be used for interconnection to other networks. Night & Weekend Minutes: Nights are 9pm to 6am, Mon.–Fri.; weekends are 9pm Fri. to 6am Mon. (based on time of day at switch providing your service). Offer subject to change. Early night and weekend features are not available with BusinessTalk plans. Rollover® Minutes: Unused Anytime Minutes expire after the 12th billing period. Night and Weekend and Mobile to Mobile Minutes do not roll over. See your sales representative for complete details on the offers described in this brochure. Terms Applicable to Push to Talk Services: Push to Talk–capable phone and plan are required. The Push to Talk coverage area is not as extensive as dialed voice coverage. Usage-sensitive Push to Talk plans are billed in full-minute increments. Chargeable time may include approximately thirty seconds of additional usage after the last person in a Push to Talk conversation has released the talk button. AT&T charges a full minute for every fraction of the last minute used. Push to Talk usage is incurred for unanswered calls if you are active on the Push to Talk system. You may remain logged into the Push to Talk system if you roam out of coverage area. Push to Talk service is available only between Push to Talk subscribers. Messages left for Push to Talk subscribers who do not have an active voicemail account are discarded without notice. Preset calling groups are limited to 30 groups of up to 30 individuals each. For more details, see a sales representative or visit att.com/pushtotalk. A-List: Offer available only to companies with a qualified business agreement and their Corporate Responsibility Users (“CRUs”). A-List is available only with qualified plans (Nation Plans $59.99 a month or higher, Business Pooled Nation plans $44.99 a month or higher, BusinessTalk plans at $80 or higher, and select business-only plans). CRUs can place/receive calls to/from up to 10 wireline or wireless telephone numbers without being charged for airtime minutes. All qualifying lines on a group account share the same 10 A-List numbers. Only standard domestic wireline or wireless numbers may be added and A-List is only for domestic calls. Directory assistance, 900 numbers, customer’s own wireless or voicemail access numbers, numbers for call routing services and call forwarding services from multiple phones, and machine-to-machine numbers are not eligible. Depending on the PBX system, a private telephone system often serving businesses, AT&T may not be able to determine if your selected PBX A-List number is calling/ receiving calls from your wireless account and airtime charges may apply. Forwarded calls will be billed based on the originating number, not the call forwarding number, and airtime charges may apply. Only voice calling is eligible. A-List number selections may only be managed online via Premier Online Care. Selected telephone numbers may not become active until 72 hours after being added. AT&T reserves the right to block any A-List number and to reduce the amount of telephone numbers that can be used for A-List without notice. ADDITIONAL TERMS FOR SPECIFIC WIRELESS DATA SERVICES: TEXT, INSTANT MESSAGING AND PICTURE/VIDEO MESSAGING. Messages are limited to 160 characters per message. Premium text and picture/video messages are charged at their stated rates. Standard rates apply to all incoming messages when in the U.S. Different, nonstandard per message charges apply to international messages sent from the U.S. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent and $0.0195 for each kilobyte used. Standard rates apply to all incoming messages. Additional charges for premium messages and content apply. Text, Instant, Picture, and Video messages, including downloaded content, not delivered within 7 days will be deleted. AT&T reserves the right to change this delivery period as needed without notification. You are charged for each part of messages that are delivered to you in multiple parts. Picture/Video Messaging, data plan and Text Messaging may need to be provisioned on an account in order to use Picture/Video Messaging. Some elements of Picture/Video messages may not be accessible, viewable or heard due to limitations on certain wireless phones, PCs or email. AT&T reserves the right to change the Picture/Video message size limit at any time without notification. Picture/ Video Messaging pricing is for domestic messages only. When a single message is sent to multiple recipients, the sender is charged for one message for each recipient and each recipient is charged for the message received. Text message notifications may be sent to non-Picture/Video Messaging subscribers if they subscribe to Text Messaging. MMS messaging is not available on the iPhone 3G. Web browsing $2/MB applies to new customers or customers who change voice plans or cancel data plans on or after 7/31/09, otherwise $0.01/KB. For full details on Messaging & Data Plans, go to att.com/dataterms. Data Plans: An eligible data plan is required for certain devices, including iPhones and other designated smartphones. Eligible data plans cover data usage in the U.S. and do not cover international data usage and charges. If it is determined that you are using an iPhone or other designated smartphone without an eligible data plan, AT&T reserves the right to add an eligible data plan to your account and bill you the appropriate monthly fee. Messaging Plans: Quick messaging device owners must subscribe to an eligible messaging plan or combination of eligible messaging and data plans. If it is determined that you are using a Quick Messaging Device without an eligible messaging plan or combination of eligible messaging and data plans, AT&T reserves the right to add an eligible messaging or data plan to your account and bill you the appropriate monthly fee. To find out how to get started, talk to a sales representative today, visit att.com/wirelesssmallbusiness or call 866-9ATT-B2B (866-928-8222). © 2010 AT&T Intellectual Property. All rights reserved. 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