1. science
2. ecology
3. waste management
4. recycling

BUSINESS PLAN
OF THE
EAGLEHAWK INDUSTRIAL
RECYCLING CENTRE
Acknow ledgement:
FEO acknow ledges its long term relationship w ith the
City of Greater Bendigo in allow ing it access to w aste
mater ials at the Eaglehaw k Landfill.
Prepared by:
Future Employ ment Opportunities Inc FEO, May 2009
Future Employ ment Opportunities Inc
Contents:
Page
1. The Executive Summ ary
1.1. Rationale
1.2. Mission Statement
1.3. The Vision
1.4. Objectives
1.5. Core business
1.6. Auspicing the New Enterprise
1.7. Structure of FEO
1.8. FEO Mission Statement
1
1
1
1
1
1
2
2
3
2. The Viability Equation
2.1. Creating Jobs
2.2. Income
2.3. Cost of Operation
2.4. Weight and Volume in Sales
2.5. Construction of the new Centre
2.6. Purchase of Plant & Equipment
4
4
5
6
7
7
8
3. Staff, Resources and Operation Strategy
3.1. Selection of Staff
3.2. Implementation
3.3. Delegated Responsibilities
3.4. Responsibilities of Employees
3.5. Operational Strategy
3.6. Competitive Edge
9
9
9
9
9
10
10
4. Marketing Strategy
4.1. Market Target
4.2. Market Trends
4.3. Advertising & Promotional Strategy
11
11
12
12
5. Key Success Factors
5.1 SWOT Analysis
13
13
6. Hum an Resource Strategy
6.1 FEO Culture
6.2 Skill Development
6.3 Compliance
14
14
14
14
7. Risk Management Strategy
7.1 Insurances
7.2 Loss of Key Person
7.3 Occupational Health & Safety
14
14
14
14
8. Financial Forecasts / Budget for Period
15
9. Attachments
- Job Description
- Occupational Health & Safety Policy
Future Employ ment Opportunities Inc
Green Waste Recycling
Entrance to Recovery Area and Landf ill
Site of the new Eaglehawk Eco Centre now completed
Proposed site
of The
Eaglehawk
Industrial
Recycling
Cleanaway
Liquid Waste Recycling
Putrescible Waste
Collection
All Stone Quarries
Recycling Concrete,
asphalt & bricks
The City of Greater Bendigo’s Eaglehawk Landfill
Precinct
Future Employ ment Opportunities Inc
Business Plan of the Eaglehaw k Industrial Recycling Centre
1 The Executive Summary
Future Employ ment Opportunities entered into a licence agreement w ith the City of Greater
Bendigo in 1994 to operate w hat is now know n as the Eaglehaw k Recycle Shop. The Enterprise
started w ith 10 Jobseekers who had been out of work for a total of 44 years during the last
economic dow n turn in the early nineties.
Over the past 15 years they have developed their Enterprise and today operate a self sustaining
business turning over $500,000 annually, recycling 4000 tonnes of waste and employing 12
staff. All operating costs are paid through sales. The Recycle Shop has over 40,000 visits per
year.
The Eaglehaw k Recycle Shop has published “A Guide to Starting a Recycling Venture in your
community”, w hich should be read in conjunction w ith this Business Plan.
www.communityrecycling.com.au
Based on the successful operation of the Eaglehaw k Recycle Shop over 15 years, it is now
proposed to open the Eaglehaw k Industrial Recycling Centre.
1.1 Rationale
The Business Plan is based on the premise that the City of Greater Bendigo w ants to reduce
the 45,000 tonnes of commercial and industrial w aste that is being buried in the Eaglehaw k
Landfill annually.
It is also based on the premise that a group of 10 Jobseekers w ant to create employment for
themselves and can see the benefits of using w aste as a source of w ealth w hile at the same
time producing positive environmental outcomes.
1.2 Mission Statement
The Eaglehaw k Industrial Recycling Centre w ill be established at the Eaglehaw k Eco Centre to
recover, reuse and recycle waste before it goes to landfill, create jobs in the City of Greater
Bendigo and to gain maximum environmental outcomes.
1.3 The Vision
The Eaglehaw k Industrial Recycling Centre w ill provide an alternative to dumping w aste to
landfill, bring together industry representatives to get them to take greater responsibility for their
waste and to accumulate bulk quantities of metals, timber, concrete, plastics and cardboard to
bale and sell back for re-manufacturing.
In so doing it w ill create new jobs and also give the community a source of cheap second hand
products.
1.4 Objectives
• To create industry aw areness about reduction, recovery, reuse and recycling.
• In partnership w ith Council establish a best practice Industrial Waste Recovery Area.
• To gain sufficient income as to employ long ter m unemployed people.
• To evaluate innovative opportunities to increase the reuse of materials.
1.5 Core Business
The Eaglehaw k Industrial Recycling Centre w ill sort items for reuse and recycling and sell them
as quickly as possible. All other activity w ill be of a secondary nature in the operation of the
Enterprise.
The income of the Enterprise w ill pay for all operating costs and surpluses w ill be used to
increase paid hours to staff and improve productivity.
Future Employ ment Opportunities Inc
Page 1
Business Plan of the Eaglehaw k Industrial Recycling Centre
1.6 Auspicing the new Enterprise
FEO w ill auspice the Enterprise and w ill sign all legal documents, undertake the employ ment of
staff and be responsible for all other associated requirements.
The finances of the Enterprise w ill be strictly supervised by the FEO Accountant and all
surpluses w ill remain in the Enterprise to grow it.
1.7 Structure of FEO
FEO operates a range of Enterprises based on its mission to create jobs. Its Board is elected at
the Annual General Meeting held in October. Each Enterprise has an Advisory Committee made
up of local business people and interested individuals w ho act as a sounding board and give
advice on day to day operation. The Committee w ill meet bi- monthly w ith the Enterprise staff to
review income and expenditure and operational strategies. The minutes of this meeting w ill be
forwarded to the FEO Board w hich w ill consider recommendations from the Advisory
Committee.
Organisational Details:
An Incorporated Association registered as Future Employ ment Opportunities Inc.
Trading As:
On Track – Training & Employment
Eaglehaw k Recycle Shop
Enhance IT
TradeStart
Portland Recycle Shop
Manages:
Workspace Australia Ltd
Legal Name:
Future Employ ment Opportunities Inc.
Registered Office:
12 Hall Street, Eaglehaw k, Vic, 3556
Telephone:
(03) 5446 7046
Facsim ile:
(03) 5446 2289
Em ail:
info@feo.net.au
Web Sites:
www.feo.net.au
www.communityrecycling.com.au
Board Mem bers:
Ms Margot Falconer, Ms Sandra Hansen,
Mr Mike Kiernan, Mr David Kippen, Mr Michael Langdon,
Mr Michael McKern, Mr Ross Mitchell, Ms Brenda O’Shannessy,
Mr Darren Phegan, Ms Sandra Wilson.
CEO/Public Officer:
Mr Peter Cox
Accountant:
Mrs Rebecca Dempsey
Bankers:
Bendigo Bank
Auditors:
Strategem Financial Group
Future Employ ment Opportunities Inc
Page 2
Business Plan of the Eaglehaw k Industrial Recycling Centre
Future Employ ment Opportunities Inc
Page 3
Business Plan of the Eaglehaw k Industrial Recycling Centre
2 The Viability Equation
The Enterprise must create jobs, reduce w aste to landfill and be financially sustainable.
It must also be beneficial to the community, to Council and to w aste generators w ithin the
City of Greater Bendigo.
It is estimated that it costs the Council $60 m3 to bury w aste in landfill. This equals to
approximately 1 tonne of w aste. Therefore, for every 1000 tonnes of w aste that is reused or
recycled the Council can make a saving of $60,000.
2.1 Creating Jobs
This model is based on the Eaglehaw k Recycle Shop operation w hich is detailed in
the publication ‘A Guide to starting a Community Recycling Venture’ see
www.communityrecycling.com.au
The task of the employees is to remove items and materials that can be reused or recycled.
They are sold thus creating a financial base upon which the Enterprise can operate. It is
proposed to seek government funding to support wages and on costs in the first 12 months
with operating expenses coming from sales.
Future Employ ment Opportunities Inc
Page 4
Business Plan of the Eaglehaw k Industrial Recycling Centre
2.2 Income
Once in full operation, it is anticipated that the operational costs w ill total $510,000 per
annum, therefore, income must match expenditure.
% of
total
Incom e
Quantity per
week
Sell $3,900 per
week to public
Total tonnes
1st year
General sales to the
public
40%
$204,000
Metals
45%
$230,000
30 tonnes
1560
Plastics
10%
$ 52,000
5 tonnes
260
Cardboard
2.5%
$ 12,000
6 tonnes
312
Prohibitive items
2.5%
$ 12,000
50 items per
week
52
Total
100%
$510,000
Item
4000
6184
These figures are based on previous experience working at the tip face and a number of
trials held w ith waste companies. They also relate clearly to the operation of the Eaglehaw k
Recycle Shop w hich has access to about 10,000 tonnes of domestic hard w aste.
The operation w ill have access to 45,000 tonnes of commercial, industrial and demolition
waste annually.
In 2007-08 year the Eaglehaw k Landfill site received 99,940 tonnes of w aste.
The breakdow n of waste received consisted of:
• 25,000 tonne kerbside collections
• 29,000 tonne commercial and industrial collections
• 16,000 tonne building and demolition
• 4,000 tonne green w aste
• 6,000 tonne prescribed w aste (asbestos and contaminated soil)
• 10,000 tonne municipal w aste (street cleaning and fill)
• 3,000 tonne transfer station w aste
• 6,000 tonne domestic trailers.
City of Greater Bendigo – April 2009
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
2.3 Cost of Operation
It is proposed to employ 10 long ter m unemployed Jobseekers under the General Shops
Award.
Item
Cost
Wages $18 x 10 x 38hrs x 52 w eeks
% of operation
356,000
69.80%
15% On Costs
53,500
10.49%
Accounting / Salaries – 6hrs x $35 x 52
11,000
2.16%
Security
3,000
.59%
Staff Training
5,000
.98%
Pow er
2,500
.49%
Site Maintenance
3,000
.59%
Protective Clothing
8,000
1.57%
Equipment Repairs
1,500
.29%
Equipment Consumables
7,000
1.37%
Vehicle costs: Truck $5,000 - Forklift $4,000 Teleporter $6,000 - Baler $4,000
19,000
3.73%
Administration: Phone – Stationary – Postage
4,000
.78%
Advertising / Marketing
15,000
2.94%
Consumables for staff
2,000
.39%
Insurance
5,000
.98%
Audit
1,500
.29%
13,000
2.55%
$510,000
100%
Capital Item Replacement
Total
80% of expenditure w ill go tow ards the employ ment of Jobseekers.
Average daily takings to sustain the operation w ill need to grow to $2,040. a similar figure
now being taken by the Eaglehaw k Recycle Shop. The Enterprise w ill have 18 months to
reach this figure if the application for funding w ages is successful.
Sales to the public w ill be via the existing Recycle Shop, therefore, there are no
infrastructure costs required for sales. Goods taken to the Recycle Shop w ill have to be
valued and an invoice made out to separate income streams betw een the tw o Enterprises.
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
2.4 Weight and Volume in Sales
It is proposed that up to 10,000 tonnes of waste is to be reclaimed annually, how ever, it w ill
take a number of years to reach this figure.
Weight of material recovered w ill be measured via a w eighing device on the forklift. The
Councils w eighbridge w ill also be used to certify weight while plastics, pallets, mattresses
and furniture w ill make a difference in volume.
2.5 Construction of the new Centre
The new Centre w ill be constructed in 2 stages so as not to over capitalise the site. It w ill
also allow time to test the viability in practice.
Stage one w ill be constructed in September/October 2009 w ith Stage tw o, a replica of stage
one being constructed in March/April 2010. The Centre w ill consist of a Workshop
measuring 1260m2 (stage one – 630m2) located on a concrete apron measuring 2460m2
(stage one – 1410m2). There w ill be 10 roller doors for easy access. A 6m roadw ay w ill
surround the building for forklift mobility.
B
I
N
S
B
I
N
S
B
I
N
S
B
I
N
S
Lock Up Shed
Concrete Area
30m x 82m
Baling
Area
18m 30m
Concrete Apron
70m
82m
18mmx 70m
Baling
Area
2
= 1260m (10 bays)
2
= 2460m
Future Employ ment Opportunities Inc
Page 7
Business Plan of the Eaglehaw k Industrial Recycling Centre
2.6 Purchase of Plant & Equipment
For the safe moving of materials around the site the follow ing equipment w ill be required.
Purchase of second hand vehicles w ill take place w ith the intention of them being used and
maintained for 10 years. This has been the experience in current operations w ith staff
gaining experience to maintain them.
Teleporter – This loader w ill have an extended ar m to reach 6 metres to spread a load of
waste for sorting and then pick the remainder up to load into the tipper.
Anticipated cost: $75,000
Forklift – 2 tonne w ith swivel mechanis m to tip bins to one side.
Anticipated cost: $35,000
Excavator – w ith magnet to pick up metal from dumped loads.
Anticipated cost: $40,000
Tipper Truck – To pick up materials from industrial sites and to take residue w aste to tip
face. Anticipated cost: $35,000
Other Plant and Equipment:
Baler – A multi purpose baler w ill be required to bale plastics and cardboard. Bales to be up
to 500kg in w eight.
Anticipated cost: $40,000
Storage Bins- 20 bins w ill be required so that materials can easily be separated and moved
around the site. These bins w ill be manufactured by TradeStart, a program for early school
leavers w orking alongside a trades man to gain engineering skills.
Quote: $24,600
Various pow er tools, w orkbenches and safety equipment w ill be purchased and used by the
ten employees to separate materials.
Anticipated cost: $20,000
Total Plant and Equipment cost: $269,600
This equipment w ill also be used to train staff to gain licences to operate them. They are
very transferable skills for the w orkforce and w ill assist the employees to gain other full time
employ ment w hen they are ready to move into other employment.
“The purchase of these items are an investment in the Enterprise, for Occupational Health &
Safety, for accredited training and for efficiency in moving hundreds of tonnes of materials
each w eek”.
A Capital Reserve Fund w ill form part of the operating budget w here the Enterprise w ill set
aside $250 per w eek for vehicle replacement.
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
3. Staff, Resources and Operation Strategy
3.1 Selection of Staff.
Expressions of interest from Jobseekers w ill be advertised in September w ith 10 being
selected to operate the Enterprise through the follow ing process
- Attendance at Information Session
- Fill in expression of interest form, provide resume w ith names of 2 referees.
- Attend interview .
- Agree to attend and participate in w eekly Enterprise meeting.
- A panel of two people w ill select the employees.
- Applicants w ill be told that positions w ill be for up to 2 years and after gaining
workplace confidence and a variety of skills they w ill be supported into other full time
employ ment to give another Jobseeker an opportunity to start w ork through the
Enterprise.
3.2 Im plementation
Once chosen the Industrial Recycle Team w ill w ork a 38 hour w eek Monday to Friday in tw o
shifts with a half hour lunch break.
Shift 1: 8am to 4.06pm
Shift 2: 9am to 5.06pm
The Eaglehaw k Landfill operates 8am to 5pm during w eek days.
The team w ill be paid $18 per hour under an Award rate and be entitled to 9%
superannuation, 4 w eeks annual leave and 17.5% loading on annual leave.
Workcover is w ith Allianz Australia Workers’ Compensation (Vic) Ltd.
3.3 Delegated Responsibilities
Workers w ill share responsibilities and be trained in every aspect of operating the
Enterprise. All w ill share driving responsibilities along w ith sorting of materials. It w ill be
mandatory for all w orkers to attend a w eekly business meeting to discuss work issues and
make decisions on improving the operation.
3.4 Responsibilities of em ployees
Worker responsibilities. Be able to:
- Unlock and lock up premises and secure all machinery, equipment and tools.
- Attend to drivers in a friendly manner.
- Cut fire w ood (special training)
- Sort, identify scrap metals, cardboard, glass, plastic and timber.
- Price items for sale.
- Keep shed and layout of materials neat and tidy.
- Operate machinery in competent manner.
- Keep vehicles w ell maintained, neat and tidy and fill in daily log books.
- Operate Industrial Recycle Centre efficiently.
- Rotate jobs w ith other w orkers.
- Work unsupervised.
- Load and unload vehicles coming into the landfill.
- Be punctual (arrival, morning tea, lunch break and afternoon tea).
- Take phone calls, w rite messages in book provided.
- Identify problems and report to business meeting.
- Attend w eekly business meetings.
- Follow directions from supervisor of team
- Follow Occupational Health & Safety procedures.
See Job Description attached.
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
3.5 Operational Strategy
Commercial vehicles w ill be diverted to the Industrial Recycle Centre by City of Greater
Bendigo staff at the landfill’s front entrance. Drivers will be asked to provide details of their
load. Prior negotiations w ill have taken place w ith the major w aste transport companies.
(See Marketing Strategy)
If deemed necessary the load w ill be dumped in a bay for sorting. While there is potential to
have access to 45,000 tonnes in the first year, to gain maximum efficiency about 20% or
9000 tonnes of w aste will be sorted for materials. This w ill mean that on average 35 tonnes
of w aste w ill need to be sorted daily (250 w orking days in a year). With such volumes
machines w ill play an important role in recovering material.
Mater ials w ill be binned and moved to a w ork area for further separation from bins. Eg: non
ferrous metals, timber for sale for firew ood, different types of plastics.
As the Enterprise makes contact w ith companies, our experience demonstrates that some
will require a direct pick up from their premises. Companies w ill be charged for this service
and be asked to separate particular materials so a clean product is being picked up.
3.6 Com petitive Edge
There is no one company accessing commercial and industrial w aste to reuse or recycle. A
small number of demolition companies separate some items. Therefore, there is an open
market to draw from. Co-operation from the w aste transporters w ill be paramount and in the
longer ter m they w ill need financial incentives to separate w aste at the source and deliver to
the Enterprise as a clean product.
Future Employ ment Opportunities Inc
Page 10
Business Plan of the Eaglehaw k Industrial Recycling Centre
4 Marketing Strategy
The Manager w ill be responsible for marketing the Centre and its services. The City of
Greater Bendigo spends $12 million a year on w aste, 10% of their operating budget and w ith
45% of waste delivered to the Eaglehaw k Landfill being commercial, industrial and
demolition w aste there are real opportunities to reduce these costs.
4.1 Market Target
It w ill be important to engage all w aste transporters and major companies that produce
waste. A Forum w ill be held to bring these people together to introduce the Project to them.
Target Customers to obtain material from
- Waste Transporters including: SITA Environmental Solutions, Cleanaw ay, Big Boy
Bin Hire, Bendigo Bin Hire, Garden Gully Bin Hire
- Engineering firms.
- Panel Beaters.
- Government Departments, schools, hospitals.
- Manufacturing companies.
- Large retail stores.
- Builders and tradesmen.
- Carpet w holesalers and retailers.
Target
-
Customers to sell goods to
Metal companies such as One Steel
Plastic Companies such as DP Global
Cardboard to V ISY
Renovators, home builders and do it yourself tradesmen.
Businesses that repair.
Market stall holders.
General Public.
Sales Target
It w ill be necessary to turnover $2,040 per day when the business is fully operational.
Strategies to reach this target will be discussed at the weekly Business Meetings. A special
time w ill be set aside for this meeting w here everybody can be in attendance.
A graph is to be displayed at the Centre depicting targets to be achieved and targets
achieved. Metals, timber and plastics are to be show n separately.
The key factor to increasing income is the delivery of clean separated product, therefore,
educating companies in separating w aste must be a key objective.
The Enterprise must undertake a comprehensive search for a range of companies w hich
purchase bulk quantities of metals, plastic and cardboard to obtain the best possible mar ket
price.
The Enterprise’s partnership w ith the City of Greater Bendigo is most important as w ithout
access to the waste stream the Enterprise could not start, therefore, strengthening the
relationship is of high importance.
Expected Range of Products
- Bulk metals, plastic, timber and cardboard.
- Saleable items to the general public. Bricks, timber, firew ood, corrugated iron,
lengths of piping, angle iron, carpet, plumbing supplies among others.
- E w aste and televisions.
Future Employ ment Opportunities Inc
Page 11
Business Plan of the Eaglehaw k Industrial Recycling Centre
4.2 Market Trends
-
-
In the first year w orld prices of metals, plastic and cardboard w ill be low compared to
12 months ago, how ever, quantity is the key as very few businesses and individuals
are now collecting material for bulk sale.
In times of economic decline more and more people w ant to buy useable second
hand materials.
The shop w ill aim to become the biggest seller of reusable items in the region. It sees
itself in a different market to most second hand dealers and market stall holders as it
does not value add to its items. In fact it is acknow ledged that second hand dealers
and market stall holders are our best customers.
4.3 Advertising and Promotion Strategy
The purpose of all promotional activity w ill be to motivate businesses to bring goods and
mater ials to the Centre and to purchase from the Shop.
Motivating factors include:
- Recycling is good for the environment.
- Recycling creates jobs.
- Visit the Shop regularly because items change all the time.
- Recycling reduces w aste management costs.
- There’s a bargain to be gained at the Eaglehaw k Recycle Shop.
Promotion w ill take place all year round.
- Regular business Forums to keep people and businesses informed.
- Contact w ill be made w hen businesses are shifting or renovating.
- Left over product w ill be sourced after sales and w hen businesses are taking on new
lines or closing dow n.
- Building sites w ill be visited to secure product.
It is anticipated that 3% of the budget w ill be spent on promotion and advertising. During the
year the Enterprise w ill partner w ith other like businesses to produce a TV commercial to
promote recycling and reuse.
Other
-
advertising w ill consist of:
Regular media releases.
Community announcements for radio.
Printing DL information cards.
Touris m cards at Tourist Information Centre.
All signage is regarded as marketing and w ill be clear conveying the appropriate message
that is easily understood.
Advertising and promotion w ill be evaluated at the w eekly business meeting.
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
5 Key Success Factors
-
-
-
A strong and widely representative Advisory Committee w ho have successful
business experience and community involvement. The Committee w ill support the
Management Team to implement relevant programs and w ill scrutinize all
expenditure.
A Management Team that follows the direction of the FEO Board and w ill be
prepared to implement new ideas, programs and initiatives that w ill low er the number
of people out of w ork.
A financial accountability system that is understood by all those involved and
controlled by a qualified accountant.
A culture that is all inclusive so everybody contributes to the w ell being and
development of the Enterprise and its employees.
A flexible and open Enterprise that is w illing to maintain rapport w ith all involved and
the w ider community.
5.1 SWOT Analysis
Strengths
- Experience over 15 years in the w aste industry and operating an Enterprise.
- Working very w ell as a team / good relationships / employ ment model w orking w ell.
- Passionate about the project.
- Range of skills and know ledge – w illingness to take on responsibilities.
- Access to w aste – Council support.
- Good relationship w ith the w aste industry.
- Good relationship w ith Council and landfill staff.
- Support from the business community.
- Accountability systems in place, recording electronically.
- Community has embraced Recycle Shop model
Weaknesses
- Inexperience in sorting large quantities of industrial w aste.
- Untrained staff.
- Funding for development.
- Reliance on w orld pricing of metal and plastics.
Opportunites
- No other business doing this type of w ork in the region.
- Funding opportunities.
- Strengthen relationship w ith businesses.
- Selling second hand product in time of recession.
- Opportunity to roll out the model throughout Australia.
Threats
- Price of metals, plastics and cardboard declines.
- Workforce reliability.
- Partnership collapse.
- Market price for recycled product.
- Other industrial recyclers starting in competition.
Future Employ ment Opportunities Inc
Page 13
Business Plan of the Eaglehaw k Industrial Recycling Centre
6 Human Resource Strategy
6.1 FEO Culture
Staff are employed to carry out specific tasks. Each member has special skills that are
required in the Project. Staff are encouraged to be creative, innovative and to display a
sense of responsibility that they are ‘in charge’ of their particular area of expertise. New
directions are given high priority and these w ill eventuate through the building of a team that
can share and have a commitment to those w ho are not in paid employ ment.
6.2 Skill Development
The FEO Board is committed to the ongoing training of staff as an integral component to the
development of the organisation. Staff training provides the opportunities for employees to
enhance their professional and potential skills thereby improving the potential outcomes of
the organisation.
The Manager w ill interview each staff member annually as part of an Employee
Development Program w here staff are acknow ledged for their contribution to the
organisation and their training needs assessed as part of a personal action plan.
6.3 Com pliance
The CEO w ill ensure that the organisation complies w ith all Occupational Health and Safety
Legislation, the Equal Opportunity Act (Vic) 19843 and all laws, regulations and statutory
requirements, Federal, State, or local relating to its operation.
The CEO w ill report compliance and any significant breaches of the above to the FEO Board
or its nominated representatives as soon as is practical and at each Board meeting in the
form of a due diligence report.
7 Risk Management Strategy
7.1 Insurances
The FEO Board w ill take out the follow ing insurance policies.
- Public Liability
- Property and Motor Vehicle.
- Directors and Officers
- Professional Indemnity (including fidelity)
- Work Cover
7.2 Loss of Key Person
The Team w ill need to w rite a procedures manual so that all practices are documented in
point form. All responsibilities w ill be shared on a rotating system so that each responsibility
can be carried out by a different staff member.
In the event that a staff member leaves the skills are not lost to the enterprise.
7.3 Occupational Health & Safety
It is the responsibility of all staff members to undertake a daily site assessment of possible
risks. All risks are to be removed immediately and documented and the OH&S
representative informed. The representative w ill pass on the documented risk to
management for action.
See policy attachment.
Future Employ ment Opportunities Inc
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Business Plan of the Eaglehaw k Industrial Recycling Centre
8 Financial Forecast / Budget for period:
Budget
2009/2010
9mths
Income
Public Sales
2010/2011
2% increase
in Expenses
2011/2012
3% Increase
in Expenses
204,000
30,192
160,500
210,000
12,000
1,776
9,360
12,000
Metals Income
230,000
34,040
179,400
230,000
Plastics Income
52,000
7,696
40,560
52,000
Prohibited Items
12,000
1,776
9,360
12,000
Cardboard Income
Grant
307,500
102,500
-
510,000
382,980
501,680
516,000
Gas & Power
2,500
1,875
2,550
2,627
Security
3,000
2,250
3,060
3,152
Maintenance
3,000
2,250
3,060
3,152
Tools & Equipment
7,000
5,250
2,500
2,500
Protective Clothing
8,000
6,000
2,500
2,500
Total Income
Accommodation
Material & E'ment
Materials
500
375
510
525
13,000
9,750
10,000
10,000
1,500
1,125
1,530
1,576
Baler
4,000
3,000
4,080
4,202
Forklift
4,000
3,000
4,080
4,202
Teleporter
6,000
4,500
6,120
6,304
Truck
5,000
3,750
5,100
5,253
Capital Item Replacement
Equipment Repairs
Vehicle Costs
Ad ministration
Bank Charges
Printing Stationery etc
Telephone/Internet
48
36
49
50
2,500
1,875
2,550
2,627
1,500
1,125
1,530
1,576
15,000
11,250
10,000
10,000
Consumables
2,000
1,500
2,040
2,101
Insurance
5,000
3,750
5,100
5,253
Audit
1,500
1,125
1,530
1,576
Staff Training
5,000
3,750
5,100
5,253
Adv ertising/Marketing
Wages
No
Y ard Workers
Finance
Rate
Hrs p/w
10
$ 18
38
355,680
266,760
362,794
373,677
1
$ 35
6
10,920
8,190
11,138
11,473
53,352
40,014
54,419
56,052
510,000
-
382,500
480
501,340
340
515,630
370
On Costs
15%
Total Expenses
Profit & Loss
FEO Cash Contribution
CEO
1
$50
5
13,000
9,750
13,260
13,658
Manager
$35
19
34,580
25,935
35,272
36,330
47,580
35,685
48,532
49,988
1
Total Cash Contribution
Future Employ ment Opportunities Inc
Page 15
Business Plan of the Eaglehaw k Industrial Recycling Centre
JOB DESCRIPTION
EAGLEHAWK INDUSTRIAL
RECYCLING CENTRE
The aim of the business is to recycle so that jobs can be created w hile at the same time
reducing w aste to landfill.
DAT E:
18T H May 2009
EMPLOYER:
Future Employ ment Opportunities Inc (FEO)
POSITION:
Industrial Recycling Centre Operator
INDUST RY AREA:
Waste Management/Recycling
AWARD:
General Shops Aw ard
IMMEDIAT E SUPERVISOR:
Peter Buck
EMPLOYM ENT CONDITIONS:
Operate Industrial Recycle Centre.
$18 per hour, 9% superannuation, four w eeks
annual leave. 17½% holiday loading. Uniform
and safety wear provided.
FUNCTION:
To recover and recycle goods and materials,
and provide professional customer service.
PRIMARY TASKS:
1. Provide customer service.
2. Traffic management on site.
3. Drive vehicles to sort and shift materials
around site.
4. Sort all materials from loads.
5. Sort and clean scrap metal.
6. Keep w orkshop clean and tidy and free of
hazards.
7. Attend w eekly business meetings.
DIRECTION/SUPERVISION:
KNOWL EDGE & SKILLS:
Takes direction, review s workload w ith Manger
of Recycling Services.
1. Be familiar w ith current recycling practices
and experienced at sorting items for
recycling.
2. Be able to keep accurate records and
accountability procedures in place.
3. Possess natural communication and w ork
as part of a team.
4. Be aw are of Health & Safety issues.
5. Possess practical skills to use tools to
dismantle goods.
6. Possess selling and basic cash sales skills.
7. Driver’s, truck, forklift and loader licences
an advantage.
8. Be w ell presented to deal w ith the public.
Future Employ ment Opportunities Inc
Page 16
Business Plan of the Eaglehaw k Industrial Recycling Centre
Must be fit and able to lift items.
FITNESS:
QUALIFICATIONS/EXPERIENCE:
KEY SEL ECTION CRIT ERIA:
No formal qualifications required, how ever,
experience in dealing w ith customers and
know ledge of recycling an advantage. A range
of licences also an advantage.
- Be able to describe procedures for customer
service.
- Be able to explain recycling practices.
- Demonstrate natural communication skills at
interview .
- Hold practical skills in using tools and
machinery.
- Be able to w ork unsupervised and report
to a team.
- A current drivers licence.
Future Employ ment Opportunities Inc
Page 17
OCCUPATIONAL HEALTH & SAFETY POLICY
General Provisions Relating to Occupational Health & Safety
Duties of Em ployer (Future Em ployment Opportunities Inc)
1.
An employer shall provide and maintain so far as is practicable for employees a w orking
environment that is safe and w ithout risks to health.
2.
Future Employ ment Opportunities Inc w ill:
a) provide and maintain plant and systems of w ork that are so far as is practicable safe
and w ithout risks to health;
b) make arrangements for ensuring so far as is practicable safety and absence of risks to
health in connection w ith use, handling, storage and transport of plant and substances;
c) maintain so far as is practicable any w orkplace under its control and management in a
condition that is safe and w ithout risk to health;
d) provide adequate facilities for the welfare of employees at any w orkplace under its
control and management;
e) provide such information, instruction, training and supervision to employees as are
necessary to enable the employees to perform their w ork in a manner that is safe and
without risks to health.
3.
Future Employ ment Opportunities Inc shall so far as is practicable:
a)
Monitor the health of employees;
b)
Keep information and records relating to the health and safety of employees;
c)
Employ or engage persons w ho being suitable qualified in relation to occupational
health and safety are able to provide advice in relation to the health and safety of
employees;
d)
Nominate a person w ith, or person each w ith an appropriate level of seniority (not
being a health and safety representative) to be the employer’s representative or
representatives;
e)
Monitor conditions at any w orkplace under its control and management; and
f) Provide information to the employees, in such languages as are appropriate, w ith
respect to health and safety at the w orkplace, including the names of persons to whom
an employee may make an enquiry or complaint in relation to health and safety.
Future Employ ment Opportunities Inc
Page 18
COMMON LAW
Common Law consists of a body or rules of traditional origin w hich have evolved by decisions in
Courts of Law . They are not Acts of Parliament although many of the principles of Common
Law are embodied in Statute Law . Basically if an employee is injured and employer negligence
was a proven factor then the employer can be held liable to the employee at Law .
Em ployer Common Law Duties
1.
To provide proper plant and equipment.
2.
To provide a proper and safe method of w ork.
3.
To provide competent and appropriately trained staff.
4.
To ensure a safe system or method of w ork.
5.
To provide competent and adequate supervision.
6.
To provide appropriate training to all staff.
Em ployee Common Law Duties
1.
To take reasonable care for their ow n safety.
2.
To keep a proper look out for danger.
3.
To use the equipment provided and ensure it is used for it’s proper use.
4.
Follow ing the system, and the method of w ork laid dow n.
5.
To obey all lawful instructions.
6.
To give proper attention to their w ork.
Future Employ ment Opportunities Inc
Page 19
PROCEDURES
1.
Com pliance w ith the Occupational Health and Safety Act and Regulations
All services performed on behalf of Future Employment Opportunities Inc w ill be carried
out in accordance with the requirements of the Occupational Health and Safety Act 1985,
Regulations and Codes of Practice.
Future Employ ment Opportunities Inc w ill ensure that their employees, sub-contractors
and all other persons involved in the service, and suppliers of goods and services are
aw are of their obligations under the Act and take all reasonable steps to comply.
2.
Fam iliarity w ith Health and Safety Issues
Future Employment Opportunities Inc w ill at all times be familiar w ith all health and safety
issues and fully comply w ith Clause 1 in providing the service.
3.
Safe Work Practices
Future Employment Opportunities Inc w ill ensure that all w ork performed and materials
and goods provided or used to complete the w orks w ill be to a satisfactory standard and
not impose any risk, so far as is practical, to the health and safety of workers, Council staff
and any member of the public or their property.
4.
Conform ing w ith Acceptable Industry Standards
All instructions relating to method and safe work practices issued to the employees by
Future Employment Opportunities Inc, either in the specification or during the progress of
the w ork, shall be complied w ith in full. Where an Australian Standard or Industry Code of
Practice is required to be observed to ensure the maximum safety for workers and other
persons, Future Employment Opportunities Inc w ill be expected to ensure that such
practices or procedures are fully observed.
5.
Use and Maintenance of Plant and Equipment
Future Employ ment Opportunities Inc w ill ensure that all equipment required to complete
the w ork is kept in good w orking condition, and be complete w ith any safety devices fitted
by the manufacturer or others in compliance w ith any standard or regulation. No
modification that w ould reduce the operational safety standard of the plant or equipment
will be per mitted.
All plant and equipment used on Council contract w orks are required to be maintained in
accordance w ith manufacturer’s or suppliers requirements w hichever is the greater. Only
qualified and competent personnel are to be permitted to maintain such plant and
equipment.
Future Employ ment Opportunities Inc w ill ensure compliance w ith all relevant provisions of
the Occupational Health and safety (Plant) Regulations 1995 and Occupational Health and
Safety (Certification of Plant Users and Operators) Regulations 1995.
Future Employ ment Opportunities Inc
Page 20
6.
Site Safety Requirements
Future Employ ment Opportunities Inc shall ensure that the w ork site is maintained at all
times in an acceptable safe condition for the w orkers, occupiers and members of the
public. Where a specific practice for ensuring safety is required (eg. the Roadw orks
Signing Code of Practice) Future Employ ment Opportunities Inc w ill be responsible to
adopt this practice. Any personal protective equipment or other safety equipment required
to ensure the safety of the employees, sub-contractors and the public w ill be supplied and
maintained by Future Employment Opportunities Inc.
7.
Reporting of Injuries
Future Employment Opportunities Inc w ill be responsible to ensure that an injured w orker
receives prompt first aid or medical attention. Any injury requiring medical treatment
and/or time off work is to be reported. Details are to include date, type, nature and
location of injury, required treatment and any proposal to prevent such occurrence in the
future.
Any serious injury sustained by an employee or sub-contractor must be reported
immediately to the Contract Manager or Risk Management Section and w here required
under Regulation 7, first schedule of the Occupational Health and Safety (General Safety)
Regulations 1985, be reported to the Victorian Workcover Authority.
8.
Rehabilitation of Injured Workers
Under the Accident Compensation ( Occupational Rehabilitation and Risk Management)
Regulations 1993 Future Employment Opportunities Inc as the employer is required to
develop and maintain an Occupational Rehabilitation Policy for injured w orkers. Any
persons injured at its w ork sites or in the provision of services will receive proper attention
in accordance w ith best medical practice and these Regulations.
9.
Unsatisfactory Safety Perform ance
Notw ithstanding that Future Employment Opportunities Inc is responsible for safety, if in
the opinion of the Council the w orks and service are not being delivered to a satisfactory
safety standard, a w arning w ill be issued to Future Employ ment Opportunities Inc. Future
Employ ment Opportunities Inc is then required to take immediate action to rectify the
situation.
10.
Sm oking
Future Employ ment Opportunities Inc has a strict policy forbidding s moking on its
premises. This must be adhered to at all times.
11.
Traffic Control
Future Employ ment Opportunities Inc w ill provide training to its staff in relation to Traffic
Management. The w earing of visible safety attire is mandatory and all safety precautions
will be taken at all times.
Future Employ ment Opportunities Inc
Page 21
12.
Licensing
Where all w orks must be carried out by a suitably qualified/licenced person, copies of all
current licences will need to be provided to Future Employ ment Opportunities Inc prior to
the commencement of w ork.
13.
Electrical Hazards
Future Employment Opportunities Inc w ill ensure that at all times w hile undertaking w orks
their employees are aw are of any electrical hazards which may be present and at no stage
should they touch, tamper w ith or remove these w ithout first contacting the responsible
authority.
14.
Welding and Cutting
Whilst undertaking this w ork, the follow ing precautions must be adhered to:
15.
a)
Flammable Materials
The area around and under the w elding or cutting w ork must be cleared of
flammable materials. Any structural flammable material eg. timber flooring, etc. must
be kept damp w ith w ater or protected from sparks and hot off cuts by the use of a
protective covering or a suitable non-flammable material.
b)
Screens
Where appropriate, suitable screens must be placed around the work area to shield
other people from flash.
c)
Danger Signs
Appropriate danger signs must be displayed in the area w arning that w elding is in
progress. If working above ground and flash or hot slag may create a danger at
other levels, appropriate notices must be displayed at these levels or alternatively
the area should be cordoned off.
d)
Personal/Pr otective Equipment
Proper personal protective equipment such as mask, goggles, spats and gauntlets
must be used at all times.
e)
Faulty Equipment
Faulty equipment must not be used.
f)
Walkw ays/Traffic Areas
Welding cables and oxy-acetylene hoses should not be trailed across walkw ays and
traffic areas.
Access to Fire Equipment
Under no circumstances can free access to any fire extinguisher or fire fighting equipment
be blocked or obstructed by any vehicle or other property of any description.
Future Employ ment Opportunities Inc
Page 22
16.
Com pletion of Works
It is Future Employment Opportunities Inc responsibility to remove equipment, materials,
tools and all litter on completion of the w orks. The w ork site must be left in a clean and
safe manner at the completion of all w orks.
17.
Scaffolding
All scaffolding must comply w ith the appropriate regulation.
18.
Confined Space Entry
Entry into any enclosed (confined) space which is identified as meeting the follow ing
criteria must not be undertaken until an assessment as per the OH&S ( Confined Spaces)
Regulations and Code of Practice for Confined Spaces has been completed.
“confined space”
means a workplace location w hich has been identified as meeting
the criteria below .
The criteria for a confined space is – a space in any vat, tank, pit, pipe, duct, flue, oven,
chimney, silo, reaction vessel, container, receptacle, underground sew er, shaft, w ell,
trench, tunnel or other similar enclosed or partially enclosed structure, if the space:
a)
is, or is intended to be, or is likely to be entered by any person; and
b)
has a limited or restricted means for entry or exit that makes it physically difficult for
a person to enter or exist in the space; and
c)
is, or is intended to be, at nor mal atmospheric pressure w hile any person is in the
space; and
d)
is, or is intended to contain, or is likely to contain:
i) an atmosphere that has a har mful level of any contaminant; or
ii) an atmosphere that does not have a safe oxygen level; or
iii) any stored substance, except liquids, that could cause engulfment.
19.
Hazards
Future Employ ment Opportunities Inc is requested to report to Council any hazards which
may be identified dur ing their w ork.
20.
Conduct
Harassment in any form w ill not be tolerated by Future Employment Opportunities Inc.
Practical jokes and skylar king on the job can be dangerous and as such are prohibited.
Future Employ ment Opportunities Inc or their representative is responsible for the safety
of all personnel and have the authority to remove persons engaging in these practices.
Bad language, shouting, etc. are also prohibited.
Future Employ ment Opportunities Inc
Page 23
21.
Asbestos
Know ledge of the presence of asbestos must be notified to Future Employment
Opportunities Inc immediately and dealt w ith in accordance of handling hazardous
mater ials.
22.
Working in the Vicinity of Services
Where w orkers are exposed to services (eg. electricity, telephone and gas), all
cables/lines must be located and every effort taken to ensure services are not interrupted.
23.
Electrical Power Tools
All electrical pow er tools shall be checked prior to use and maintenance undertaken; this
check is to include all pow er leads. Tools must be correctly insulated, w ith guarding in
place at all times.
24.
Working near Power Lines
When w orking near pow er lines the guidelines issued by the Office of the Chief Electrical
Inspector shall be follow ed. Spotters shall be used w here necessary and special
provisions shall be adhered to when operating w ithin the ‘NO GO ZONE’. Notes of all
meetings shall be kept.
25.
First Aid
A first aid kit and facilities w ill be maintained at the w orksite. All treatments provided w ill
be recorded by Site Supervisor and the necessary accident/incident report completed.
26.
Manual Handling Tasks
All tasks involving significant manual handling w ill be assessed for risks according to the
Occupational Health and Safety (Manual Handling) Regulations 1999 and the Manual
Handling Code of Practice – April 2000.
27.
Noise Control
All tasks involving significant noise exposure w ill be assessed for risks and procedures put
in place according to the Occupational Health and Safety (Noise) Regulations 1992 and
Code of Practice – For Noise – October 1992.
Where noise has been assessed as a risk to w orkers, every effort w ill be made to
eliminate it, reduce the impact on w orkers or provide personal protective equipment that
will sufficiently reduce the noise exposure to a safe level.
In a public environment, barricading w ill be erected w hich w ill restrict access to the
working environment and noise exposure.
Future Employ ment Opportunities Inc
Page 24
28.
Site Safety Plan
A site safety plan w ill be compiled at the commencement of a new site. This plan should
clearly identify and assess all hazards associated w ith the site.
29.
Public Safety
Where public traffic (vehicular or pedestrian) must be considered, all relevant signage w ill
be displayed and, w here possible, the area zoned to indicate safe passage areas (refer
AS 1742.3:1996 – Traffic Control Devices for Work on Roads). A site traffic management
plan w ill be produced. Regular inspections of the site must be undertaken to ensure that
signage is in accordance w ith the plan or Code.
Plant operating in such an environment must ensure yellow flashing, cabin mounted light
is functional at all times.
30.
New Projects
Where new projects are introduced to the w orkplace, WorkSafe w ill be notified and
encouraged to visit the site and inspect the new procedures.
Future Employ ment Opportunities Inc
Page 25