Employee benefits RBC cees We stand out A strong and stable reputation RBC Corporate Employee & Executive Services - RBC cees One of the world’s leading providers of corporate trustee and administration services for employee benefit plans, distinguished by a long heritage of industry expertise, integrity and unwavering dedication to our clients. Who we are RBC cees is a leading global specialist in employee benefit plan administration. We deliver high quality plan management and employee trust solutions for share and stock plans, international and executive pension plans, deferred compensation plans and employee benefit trusts. Every solution is supported by a full range of international wealth management services provided by RBC®. We have been providing specialised corporate trustee and administration services since 1996, initially as part of the Abacus Financial Services Group, which became a wholly owned subsidiary of RBC in 2005. We currently have more than 200 people in the team, in locations across the world. Combining the strength and stability of RBC with extensive experience in our industry, we are ideally placed to help your organisation with its employee benefit plan needs. A global leader with solid foundations Canada has been recognised as having one of the world’s safest banking systems, and RBC is one of the 15 largest banks in the world, as measured by market capitalisation. RBC has one of the highest credit ratings of any financial institution, with a high quality balance sheet, proactive risk management strategy and a strong liquidity position. RBC is equally proud to be listed among the world’s top 100 sustainable companies, and have been ranked number 1 in the Global 100 Greenest Companies. RBC cees is part of RBC Wealth Management, itself a division of Canada’s largest bank, RBC. 1 Credibility. Knowledge. Professionalism. We pride ourselves on the calibre of our people, and the quality of the services we deliver. The team is drawn from a wide range of professional backgrounds, including legal, accountancy, chartered secretarial, trust and estate practitioners, compensation and benefits consultancy and corporate human resources. It includes highly experienced administrators, project managers and technology professionals. Senior members have, on average, been with us for over 12 years. 2 Innovative, recognised and robust What really matters We operate a continuous improvement program, and we were the first corporate business of our kind in Europe to achieve ISO 9001:2000, the international quality standard for global quality assurance. From internal practices and procedures to client service, our first priority is to service our clients’ needs. We know that efficient corporate outsourcing depends on workflow solutions, automation and system integration. We are always enhancing our technology, for maximum efficiency, and have been awarded the best practice technology standard, TickIT ISO 9000-3. Your personally allocated relationship team will provide a consistent, dedicated link to the specialists both within RBC cees and elsewhere within the RBC global network. Our plan management solutions adapt and develop as your objectives and requirements evolve, and we work with you and your chosen advisers to make sure we address any relevant legislative, regulatory and market practice considerations. Professional service We work in close partnership with clients and their technical advisers, to develop practical solutions for operating employee trusts, administering benefit plans, and creating value. Our experience and expertise means we can proactively highlight topical technical issues that may impact on the operation of your plan. All this adds up to a very special client experience, underpinned by the reassurance of an established, reputable organisation. Client first Today, RBC cees manages over 600 plans for more than 450 corporate client groups around the world. We are adept at dealing with all plan sizes, from a pension for a single senior executive, to share plans with in excess of 50,000 participants spread across 100 countries. Much of our business is won directly from companies through our reputation in the market place. We have also built trusted relationships with accountants, lawyers, HR and employee benefits consultancies, all of whom have confidence in recommending us to their clients. From small, privately-owned companies to global corporations listed on the world’s major exchanges and covering most industry sectors, our clients demand a broad range of solutions. But in every case, our goal is the same: to exceed expectations at every step. 3 Experienced. Dedicated. Specialist. A different approach You can also rely on a flexible service. We begin by working closely with you to define your needs, and then adapt our processes to best support you wherever possible, without compromising our systems and processes. RBC’s integrated business model includes administration, investment and treasury services and wealth planning. This flexible business model means you can pick and choose from RBC’s service lines, enabling us to provide the most appropriate service and the best value. We put clients at the centre of our team, ensuring they are serviced to the highest quality. Currently, we offer: - Access to RBC cees Online for corporate users and plan participants. - Online reporting. - Straight-through processing and execution to dealer. - Secure data collection. Committed to technology RBC cees Online We are committed to ongoing investment in technology, and release regular enhancements to our systems. We also ask for feedback from our clients about any enhancements they would find beneficial. We have developed procedures, processes and controls to ensure the most efficient, effective operation of the trusts and plans we administer. We would be delighted to show you RBC cees Online in action. Please get in touch to arrange a demonstration, or visit our website, www.rbccees.com. y Relationship T ar y ea im s m r Ad P Team m hip s tee nt P f ns Tra strib Di s Tru rim ary e Relationship Team ut rs & ion s Data Management ge na Ma me on You Your Employees Your Executives Investment Processing R B C cees Com mu RBC cees Spe cia l in i rat ist ct Proje Wealth Management RBC cees ist 4 Pa Se rtic rv ni ca tio ns g olo Reporting & Reconciliations t an ip ces i Tec hn RBC cees First class delivery Broad product range Wherever you or your people are in the world, your RBC cees dedicated relationship team can provide seamless access to a complete range of services for you and your employees. With specialist plan administration and employee benefit trust services expertise, we support the following product lines: - eferred compensation structures. D Employee stock and share plans. International and executive pension plans. Participant relationship management services. Each of these is explored in more detail in subsequent pages. 5 Deferred compensation structures Deferred compensation structures are a key component of many employee and executive compensation packages, particularly in the financial services sector. Often serviced through an employee benefit trust, they typically hold a combination of equity, funds and cash investments. We manage a diverse range of single and multijurisdiction deferred compensation plans, linked to the needs of our clients’ businesses and plan beneficiaries. These include deferred bonus arrangements, co-investment plans and employee benefit trusts with subfunds. Benefits - A ttract, reward and retain key employees. - I mprove employee commitment, motivation and productivity. - A ssets held in secure trust or company outside of parent company control. - I nvestment flexibility. - Tax deferral and planning. How we can help - T rustee services and directors of offshore companies. - A dministration and record keeping (either as a stand alone service or in conjunction with trust services). - R ange of agreed standard and ‘open architecture’ investment solutions. - N ominee for hedging and facilitating claw back mechanisms. - O nline services. 6 Employee stock and share plans In mature markets, stock and share plans are a core element in employee and executive compensation packages, helping you attract, recruit and retain key personnel. They are also increasingly typical in some less mature markets, as companies develop their business and remuneration strategies, and seek to recruit in the international talent pool. We manage a diverse range of stock and share-related plans, including options, stock purchase, restricted and performance shares, joint ownership plans and stock appreciation rights. Whether you are a private or a listed company, a multi-national or based in a single jurisdiction, we can help you set up and administer your plan. We can also establish an employee benefit trust, if applicable, for facilitating the purchase and holding of shares outside the company. Global expertise You may need a solution to meet specific regulatory requirements (such as a UK HMRC-approved share plan), a standard, flexible plan to operate in a number of jurisdictions (such as a stock purchase plan) or a plan tailored precisely to address your corporate objectives. Whatever you need, your dedicated relationship team can provide a complete range of plan management services to support you in any part of the world. Benefits - A ttract, reward and retain key employees. - M otivate employees by linking awards to company performance. - A lign employee and shareholder goals. - I mprove employee productivity. - E nable the company to compete for recruitment in the international employment market. - M eet local regulatory requirements applicable to some sectors. How we can help - T rustee for both onshore (UK) and offshore trusts, and directors of offshore companies (either as a standalone or in conjunction with administration services). - Administration and record keeping (either as a standalone service or in conjunction with trust services). - Banking and treasury services.* - Employee nominee facility. - Warehouse for unlisted shares. - Brokerage, custody and banking.* - Online services. * these services are provided by RBC subsidiaries other than RBC cees 7 International and executive pension plans Globalisation has increased the number of internationally mobile executives. Trying to provide host country pensions quickly becomes fragmented and unmanageable – and may not be permissible under some legislative frameworks. International pension plans (IPPs) provide an ideal pension structure for senior executives of international companies, internationally mobile employees, and senior management working outside their countries of origin. We act to trustee for, and administer, a diverse range of IPPs for organisations based in different parts of the world. Typically, these are defined contribution pension plans, where the pension entitlement is determined by the total contributions made and the investment return on those contributions over the life of the plan. Using an open architecture approach and based upon advice received from investment professionals within the RBC network, we can provide a suggested range of investments for the plan. Alternatively, we can work with you to tailor a bespoke range. As well as IPPs, we also administer and act as trustee on other specific executive pension arrangements such as: - R BC cees international savings plans. - S ection 615 plans. - U nfunded retirement structures. - Q ROPS (Qualifying Recognised Overseas Pension Schemes). Benefits - Attract, reward and retain key employees. - Pension provision for key employees in lieu of any alternative corporate arrangements. - A cost effective alternative to multiple countryspecific solutions. - Competitive benefit packages in the expatriate market. - Assets held in secure trust or company outside of parent company control. - Investment flexibility. - Member loans (subject to plan rules). - Consolidation of UK pensions and/or post ‘A’ Day offshore pensions. - Potential for tax planning opportunities. How we can help - S uite of pension products to support each individual’s circumstances (Please ask for our brochures). - Pension trustee services. - Pension administration services. - RBC cees master trust pension plans. - Range of agreed standard and ‘tailored’ investment solutions. - Online services. Participant services We provide comprehensive support for participants in our employee benefits plans. and, if appropriate, will arrange for the investment to be made. Our relationship teams can answer questions on issues ranging from lost passwords to the details of a complex, bespoke investment deal, referring participants to suitably qualified advisors for complex, tailored advice. We also have specialist teams to provide support on plan distributions and pension payments. Benefits Although we agree an approved range of investment options with each client, many of the plans we manage also the flexibility to consider investments outside of the approved range. Subject to the consent of the corporate client, we will review any such investment request made to the trustee 8 - Direct access to professionals – not a call centre. - Personal service. - Access to independent investment advice via authorised companies within the RBC global network. - Specific email address and contact person for each client. How we can help - C ommunication services, including statements, award documentation and joining documentation. - Regular reporting. - Online services. - Employee presentations and webcasts. Flexible solutions - one standard A wealth of expertise RBC Wealth Management provides a comprehensive range of wealth planning services, tailored to your changing needs and circumstances both as a participant and in respect of your personal wealth. The international arm of RBC Wealth Management services over 35,000 high net worth individuals and institutions through our offices in the British Isles, Continental 10 Europe, Asia, the Middle East, the Caribbean, Latin America and North America. RBC Wealth Management provides integrated and diversified international wealth management expertise and solutions, asset management and trust services to high net worth individuals and to corporate and institutional clients. You will have access to an exceptional level of service and expertise from RBC Wealth Management consultants, advisors, private bankers and trust officers. Wealth management solutions are continually adapted to take account of economic and regulatory developments, as well as your individual requirements. One step further How RBC Wealth Management can help - B anking and treasury solutions. I nvestment portfolio services. C redit and lending facilities. Tax consultancy and planning. - Retirement, trust and estate planning. - Structured solutions. - Custody. - Fund administration services. - Services from RBC partners, including RBC Capital Markets. For more information, please visit www.rbcwminternational.com. Clients should always remember that the value of investments may fall as well as rise. You may not get back the full amount that you originally invested. 11 Responsible. Ethical. Green. RBC has long believed in the importance of corporate responsibility. Our first formal employee Code of Conduct, developed in 1980 to embed our approach throughout RBC, read: ‘It is our duty as a corporate citizen to add value to society while earning a profit for our shareholders. RBC companies take responsibility for the effects of their actions, both social and economic.’ Today, this remains one of our Code’s eight ‘guiding principles’, and we have continued to evolve our approach over the years. In 2007, we developed the RBC Blueprint for Doing Better™, a strategy and framework that covers two particular areas of focus – diversity and environment – as well as a set of priorities that address the increasing expectations of our various stakeholders. These priorities are: Economic impact - Provide strong returns to shareholders. - Pay fair share of taxes. - Create employment. - Support small business and community economic development. - Foster innovation and entrepreneurship. - Purchase goods and services responsibly. Marketplace Community - Develop and provide products responsibly. - Provide access to basic banking services. - Protect and educate consumers. - Provide donations with a lasting social impact. - Sponsor key community initiatives. - Encourage employees to contribute. Environment - Reduce intensity of operational footprint. - Promote environmentally responsible business activities. - Offer environmental products and services. Workplace - Respect diversity. - Foster a culture of employee engagement. - Provide competitive compensation and total rewards. - Provide opportunities for training and development. Visit www.rbc.com/responsibility for more information on specific projects and policies. We would be delighted to talk to you in detail about how we could help you meet your specific needs. To find out more about our corporate employee and executive services, or any other information not listed in this brochure, please feel free to contact us at any time: > Call +44 (0) 8000 566 550 > Email cees@rbc.com > Or visit www.rbccees.com This brochure is issued jointly by RBC cees Limited (“the Jersey Company”) and RBC cees Guernsey Limited (“the Guernsey Company”) (“collectively the CI Companies”). RBC Corporate Employee & Executive Services (“RBC cees”) comprises a number of companies which are all subsidiaries of RBC. The Jersey Company is regulated by the Jersey Financial Services Commission in the conduct of trust company business in Jersey and the Guernsey Company is regulated by the Guernsey Financial Services Commission in the conduct of fiduciary business in Guernsey. RBC cees’ terms and conditions are updated from time to time and can be found at www.rbccees.com/cees-legal.html. Registered office of the Jersey Company is 19 - 21 Broad Street, St Helier, Jersey, Channel Islands, JE1 3PB, registered company number 65008. Registered office of the Guernsey Company is Canada Court, Upland Road, St Peter Port, Guernsey, Channel Islands, GY1 3BQ, registered company number 34375. This brochure does not constitute an invitation to apply for any product or service in any jurisdiction to any person to whom it is unlawful to make such a solicitation in such jurisdiction. Certain of the products and services described in this brochure (namely Banking and Treasury Services, Wealth Management Services, Brokerage, Custody and Investment Advice) are provided by a variety of RBC subsidiaries, other than the CI Companies, operating in a number of different jurisdictions. You should carefully read any risk warnings or regulatory disclosures in any literature that you receive from RBC, its subsidiaries or affiliates. Please note that (i) applicable regulatory regime, including any investor protection or depositor compensation arrangements may well be different from that of your home jurisdiction; and (ii) if you call the contact number listed in this brochure, you will speak to an employee from one of RBC cees global office and calls may be recorded. ® Registered trademark of Royal Bank of Canada. ™Trademark of Royal Bank of Canada. Used under licence. ADV/12/837
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