Download Report

Informatica® Corporation
Informatica® Cloud
Spring 2015
Release Notes
April 2015
Copyright (c) 1993-2015 Informatica Corporation. All rights reserved.
Contents
Before You Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back Up Informatica B2B Data Transformation Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Prepare the Secure Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Fixed Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Informatica Cloud Connector Fixed Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Known Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Informatica Cloud Data Masking Known Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Informatica Cloud Connector Known Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Informatica Cloud Connector Toolkit Known Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Third Party Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Informatica Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Informatica Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Informatica Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Informatica Cloud Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Informatica Cloud Communities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Informatica Cloud Marketplace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Informatica Cloud Connector Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Informatica Knowledge Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Informatica Cloud Trust Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Informatica Global Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
This document contains important information about new features and enhancements, known limitations,
and third-party limitations for Informatica Cloud.
IC-RLN-220000-0001
1
Before You Upgrade
Back Up Informatica B2B Data Transformation Files
If you use Informatica B2B Data Transformation, you must back up files in the Secure Agent directory
and restore the files after upgrade.
The DataTransformation package has been renamed to the DT_Secure Agent package. During upgrade,
the Secure Agent installation directory will be modified to support this change. Before you upgrade, copy
the files in the DataTransformation directory and restore the files after upgrade to the corresponding new
location.
The following table lists the files that you should back up and then restore:
File Type
Path Before Upgrade
Path After Upgrade
Data Transformation
Services files
<SecureAgent_InstallDir>/
DataTransformation/ServiceDB
<SecureAgent_InstallDir>/rdtmDir/DT /
ServiceDB
TGP files
<SecureAgent_InstallDir>/
DataTransformation/autoInclude/
user
<SecureAgent_InstallDir>/
DT_secureAgent/autoInclude/user
DLL and JAR files
<SecureAgent_InstallDir>/
DataTransformation/externLibs/user
<SecureAgent_InstallDir> /
DT_secureAgent/externLibs/user
Configuration file
<SecureAgent_InstallDir>/
DataTransformation/CMConfig.xml
<SecureAgent_InstallDir> /
DT_secureAgent/CMConfig.xml
Prepare the Secure Agent
Perform the following steps to ensure that the Secure Agent is ready for upgrade:
1. Ensure that the Secure Agent server has sufficient disk space available for upgrade. To calculate the
free space required for upgrade, use the following formula:
Minimum required free space = 2 * (size of current <Secure Agent installation
directory>) + 1 GB
2. Close all open log files on the Secure Agent to avoid file lock issues.
3. Back up third-party libraries, security certificates, and configuration files that you have added to
<Secure Agent installation directory>/main.
Keep a copy of these files in <Secure Agent installation directory>/main/bin/rdtm-extra.
For example, you might want to back up the following libraries and configuration files:
2
•
Microsoft Dynamics CRM krb5.conf and login.conf files
•
SAP JCo libraries
•
SAP RFC SDK libraries
•
SAPRFC.ini file
IC-RLN-220000-0001
4. Disable tasks scheduled during the maintenance window. To configure a blackout period for the
organization, click Configure > Schedules > Blackout Period.
If you use an external method to schedule tasks, ensure that no tasks are scheduled to run during
the maintenance window.
Fixed Limitations
The following table describes fixed limitations:
CR
Description
INFA 297859
In integration templates, Union transformation objects require input groups to use the same
field names and datatypes.
INFA 391163
In mappings, Source transformations that include multiple SAP Table objects display all join
types. Use the inner join or left join type. Other join types cause the task to fail.
Informatica Cloud Connector Fixed Limitations
The following table describes fixed limitations for Informatica Cloud Connectors:
CR
Description
CON-495
When you run a data synchronization task to read data from SAP, the Informatica Cloud Connector
rounds decimal values for fields of the CURR data type.
Known Limitations
The following table describes general Informatica Cloud known limitations:
CR
Description
ICS-1491
For Salesforce web services, if a mapping uses more than one Web Services
transformation, you cannot pass the new endpoint URL returned from the first Web
Service transformation to any downstream Web Service transformations.
Workaround: Create another WSConsumer connection using the URL returned from the
first Web Service transformation and define a business service that uses the connection.
Use the new business service for the downstream Web Services transformation.
ICS-1497
For NetSuite web services, when you define a business service and configure a web
service operation, some operations that have had a choice element or derived type
selected will not appear correctly when the Configure Operation window is reopened.
The configured nodes might appear more than once, appearing with the option to select
the choice element or derived type, and appearing with the option selected.
ICS-1542
Web services requests and responses that have unicode characters might return
unexpected results.
IC-RLN-220000-0001
3
4
CR
Description
ICS-395
When you try to create an advanced relationship between source objects that have been
joined using a custom relationship, the join condition is cleared. Creating an advanced
relationship using a custom relationship is not supported.
ICS-385
In the Mapping Configuration application, the Advanced Relationship dialog box is
editable in View mode.
DMT-56
You cannot perform an automatch of incoming fields from the Data Masking transformation
and target fields in the Field Mapping section of the target transformation.
Workaround: You must manually map the incoming fields and target fields in the Field
Mapping section of the target transformation.
DMT-55
A mapping that includes the Substitution masking technique fails when the source
precision is less than the dictionary value precision.
Workaround: When you use the Substitution masking technique, ensure that the source
precision is more than the dictionary value precision.
DMT-52
An incorrect error message, "Invalid mapping import and no import log generated" appears
when you run a mapping that uses the Data Masking transformation without the
appropriate cmask package.
Workaround: Apply the cmask package before you run a mapping that uses the Data
Masking transformation.
DMT-42
A mapping that includes the Credit Card masking technique returns unexpected results
when you disable the property Keep Issuer.
Workaround: Enable the property Keep Issuer when you use the Credit Card masking
technique in a mapping.
DMT-26
A mapping that includes the SIN masking technique fails when you disable the property
Start Digit.
Workaround: Enable the property Start Digit and enter a start digit value when you use
the SIN masking technique.
INFA 394600
Tasks that include more than two Salesforce source objects and a SOQL query or source
filter can fail when the query does not include the primary source object in the expression.
Workaround: For a SOQL query, include the relationship path to the primary source object
as follows: <relationship_path>.field_name='value'.
For example, the following expression filters Salesforce data in the contact and account
objects by a user named Lee: Contact.Account.CreatedBy.Name='Lee'.
INFA 392884
INFA 378921
Metadata override for Salesforce targets does not work at run time.
INFA 392733
Tasks that use a $LastRunDate to filter SQL Server 2012 source data fail.
INFA 391533
Mapping configuration tasks that pass binary data through a Normalizer transformation fail
with data type conversion errors. The Normalizer transformation does not support binary
data types.
INFA 376289
The Mapping Configuration application rejects flat file rows that include newline characters
within a field when all source fields are not included in the data flow.
Workaround: Include all source fields in the data flow. Even if you do not need all fields
written to the target, use a field rule to include all fields to the first transformation after the
source. If necessary, you can add an Expression or Filter transformation to handle this
issue.
IC-RLN-220000-0001
CR
Description
INFA 366567
Do not use data filters or perform lookups with Oracle or SQL Server connections that use
the following code pages:
-
INFA 366566
Shift-JIS
ISO 8859-15 Latin 9 (Western European)
ISO 8859-2 Eastern European
ISO 8859-5 Cyrillic
ISO 8859-9 Latin 5 (Turkish)
Do not use the following code pages for any connection type except flat file, Oracle, and
SQL Server. The following code pages display for other connection types, but are not valid
code page options:
-
Shift-JIS - ISO 8859-15 Latin 9 (Western European)
ISO 8859-2 Eastern European
ISO 8859-5 Cyrillic
ISO 8859-9 Latin 5 (Turkish)
INFA 361543
You can delete a connection that is used in a mapping. You should not be able to delete
connections that are used in mappings or tasks.
INFA 307454
INFA 277381
Mapping binary fields in data synchronization tasks can cause the task to fail. Do not map
binary fields in data synchronization tasks.
INFA 305616
When using a parameterized user-defined join in custom integration tasks, use fully
qualified names for source fields.
INFA 294471
When you replicate a source with a name that includes a dollar sign ($), the target name
replaces the dollar sign with an underscore (_).
INFA 293502
In data synchronization tasks with database targets, the Update Target property is cleared
if you click the Refresh Fields option on the Field Mappings page of the Data
Synchronization wizard.
INFA 292951
Salesforce External ID fields with the Auto Number data type cannot be used as upsert
fields. They will be available in the Upsert Field Name option.
INFA 292091
INFA 292096
The general status message for migration can indicate that the migration was successful
even when some objects were not migrated.
Workaround: Review the migration details in the Migration Results table.
INFA 292085
When migrating objects, the initial review of objects is case sensitive, so if an object of the
same exists in the target organization with a different case, it seems as if the object will be
migrated. However, the object is not migrated, as noted in the Migration Results table.
INFA 291739
When an object is not migrated because an object of the same type and name exists in the
target organization, child objects such as connections or custom sources might still be
migrated.
INFA 291500
When you migrating an object, all child objects are migrated to the target organization.
However, in the target organization, you can only see and access the objects with valid
licenses.
INFA 283258
In PowerCenter tasks, connection errors occur when you use Microsoft Dynamics CRM
connections with Active Directory authentication and an HTTP service URL.
Workaround: Do not include Microsoft Dynamics CRM connection information in the
PowerCenter mapping. Instead, select the Microsoft Dynamics CRM connection when you
configure the PowerCenter task.
IC-RLN-220000-0001
5
CR
Description
INFA 282057
The Street With Number advanced option is ignored in Contact Validation tasks. The
building number is always included with the street name at this time.
INFA 282515
INFA 282203
INFA 281843
Contact Validation tasks that validate postal addresses sometimes fail due to memory
allocation, internal server, or transformation errors.
Workarounds: If the task fails with the following error, use the Buffer Block Size advanced
option to adjust the buffer block size: FATAL ERROR : Failed to allocate
memory. Out of virtual memory.
For other errors, try running the task again. If the problem persists, contact Informatica
Global Customer Support.
INFA 280097
For data synchronization tasks running in real time after receiving a Salesforce outbound
message, Secure Agent or network connection problems can result in data loss or
unexpected job behavior.
INFA 279741
Previewing data for an Microsoft Dynamics CRM object that does not contain any data
displays the following error instead of indicating that the object does not contain data:
[X] An error occurred when fetching data for preview.
6
INFA 279686
Data synchronization tasks configured to run in real time upon arrival of outbound
messages run even when Run permission is revoked.
INFA 279269
Microsoft Dynamics CRM connections should not display the Active Directory
authentication type option when configured in data synchronization tasks.
The Active Directory authentication type is not supported in data synchronization tasks.
INFA 278857
For data synchronization tasks with Microsoft Dynamics CRM targets, error rows are not
written to the error rows file.
INFA 278846
You cannot use Microsoft Dynamics connections with IFD authentication in data
synchronization tasks.
INFA 278791
INFA 277813
Microsoft Dynamics CRM connections with IFD authentication fail during testing.
INFA 263125
PowerCenter tasks that write to Salesforce targets using the Salesforce Bulk API fail when
run by a Secure Agent that uses FreeProxy or ISA Proxy.
Workaround: If possible, use a different Secure Agent to run the task, or configure the
Secure Agent to use a different proxy server.
IC-RLN-220000-0001
Informatica Cloud Data Masking Known Limitations
The following table describes known limitations for the Data Masking application:
CR
Description
CTDM-69
A data masking task fails when you use a cloud runtime.
Workaround: Use a runtime environment that contains at least one Secure Agent to perform
data masking tasks.
INFA 403018
When you configure a Substitution State masking rule, the Lookup Input Port field that
appears in the properties is not valid.
Workaround: Ignore the Lookup Input Port field and continue the task.
INFA 402221
A data masking task with multiple source objects fails because the following Salesforce
objects are not supported: UserLicense, Profile, Idea, Community, Group, and
DandBCompany.
Workaround: Do not select the UserLicense, Profile, Idea, Community, Group, or
DandBCompany objects as multiple source objects in a data masking task.
INFA 394446
When you validate a custom masking expression, the application deletes the expression and
closes the dialog box. The data masking task fails because the expression field is blank.
Workaround: Do not validate custom masking expressions.
INFA 393440
When you run a data masking task, the application does not write the existing source external
ID into the Salesforce target fields.
Workaround: Disable the external ID constraint in the Salesforce target fields, and enable the
external ID constraint after the task is complete.
INFA 391633
When you apply filters on the Account, Contact, or Lead objects in a data masking task, the
Campaign Members object might not appear in the target fields if these Salesforce objects are
not related to each other. The Lead object can be either a potential lead or a converted lead
and so, the relationships between Contact, Account, and Lead objects might vary.
Workaround: In a data masking task, apply filters for the Campaign object so that all the
related objects appear in the target fields.
INFA 385193
When you run a data masking task, the application writes logs into a single error file instead of
a separate file for each Salesforce object.
Workaround: Download the error rows file and view the error logs for all the Salesforce objects
in a single file. The format of the error file name is s_dmask_<JobID>_<Number of time the
file is appended>_error.csv.
INFA 384585
When you run data masking tasks, the process takes a long time to initialize and the
application automatically switches from the Activity Monitor page to the Activity Log page
without any messages.
Workaround: Do not refresh the page. Wait till the Activity Log page appears and then go the
Activity Monitor page to view the status of the data masking task.
IC-RLN-220000-0001
7
Informatica Cloud Connector Known Limitations
The following table describes known limitations for Informatica Cloud Connectors:
8
ICC CR
Description
CON-562
For a Salesforce connection, if you create a saved query using the "WITH" key word, an error
message appears that says the query is not valid.
Workaround: Create a saved query without the "WITH" key word.
CON-558
For a Salesforce connection, a saved query does not return metadata for a polymorphic
query in the SOQL query.
CON-557
For a Salesforce connection, a saved query will not return metadata for an aggregation query
in the SOQL query.
CON-555
For a Salesforce connection, if you create a saved query that contains a complex query, an
error message appears that says the query is not valid.
Workaround: Use a simple SOQL query when you create a saved query.
CON-552
For a Salesforce connection, if you create a saved query that contains a relationship SOQL
query, data corruption occurs when you run a data synchronization task that contains the
saved query.
CON-425
When you run a task that uses a Salesforce source with formula datatype for number and
currency field fails with a data overflow/conversion error.
CON-454
If you use Amazon Redshift source objects with more than two levels of relationships in a
data synchronization task, the Refresh Fields option does not display the metadata for those
objects. You can save and run the task, but the task fails at run time.
Workaround: Create a new data synchronization task that contain objects with two or less
than two levels of relationships, or use the mapping configuration task.
CON-530
PowerCenter error messages and NetSuite error messages are appended in the same error
file. If any rows in the source file are rejected at the source qualifier level because of format
issues (for example, date format is not correct) and rows in the same file are rejected from
NetSuite, then both of the error messages are appended in the same file.
IRM-775
When you enter incorrect connection properties, such as Tableau Server URL, user name,
and password, the test connection does not fail.
IRM-770
If the TDE directory on the Secure Agent machine does not contain a TDE file, Tableau
Connector displays an error when you create a data synchronization task. The option to
create a target in the data synchronization task also does not display.
Workaround: Before you create a data synchronization task, ensure that at least one TDE file
is present in the TDE file directory.
IRM-762
When you select a TDE file, you cannot preview the data for the Tableau objects.
IRM-761
If the specified site ID and project name in the advanced target properties are incorrect, the
data synchronization task still creates a TDE file in the TDE directory but does not publish it.
CON-162
The Secure Agent appends the data to the TDE file even if you configure the Tableau target
to not append data to the TDE file.
CON-182
Tasks that read from SAP tables and include decimal fields with a maximum length of 29
places and 3 decimal places might fail.
IC-RLN-220000-0001
ICC CR
Description
INFA 400195
A task that uses an SAP table connection to write to a table fails with the following error when
the primary key field name includes a tilde(~) or a single quote ('):
[ERROR] Exception [SYSTEM_FAILURE] has been raised from the RFC
call.
INFA 366777
A task with that uses an Informatica Cloud Connector fails with a
java.lang.ClassNotFoundException when the Linux Secure Agent was installed by the same
user who installed PowerCenter on the machine, and the user profile CLASSPATH is
configured to include the javalib or jre for the PowerCenter installation.
Workaround: Use a different user profile to install the Secure Agent.
Or, before you start the Secure Agent, ensure the CLASSPATH does not include references
to the PowerCenter javalib or jre.
INFA 356704
When you run a task that includes an Informatica Cloud Connector with a Secure Agent on
Windows 2003 or Windows XP (32-bit), the task can fail with the following error:
Failed to load the JVM library: <..\..\..\jre\bin\server\jvm.dll
Workaround: Install the Visual Studio 2010 redistributable on the Secure Agent machine. You
can download the redistributable from the following location:
http://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe
INFA 353683
For tasks that read from SAP tables, the session log includes the first 1000 characters of the
ABAP query. Queries that include a large number of SAP fields might not be complete.
INFA 353460
In a data synchronization task, editing a connection for Informatica Cloud Connector prevents
the task wizard from displaying the Display Technical Names Instead of Labels option.
Workaround: Edit the connection separately, from the Connections list page.
INFA 353359
When you stop a task with an Amazon Redshift target through the activity monitor, the task
aborts rather than stopping. Details about the task might not be written to the session log.
INFA 353158
INFA 353143
Tasks that include Amazon Redshift or SAP table connections can fail due to short network
disruptions.
INFA 352694
Advanced data filters for SAP tables do not recognize the pound sign (#) escape character.
INFA 352476
You cannot download error rows files from the activity log for data synchronization tasks with
Amazon Redshift targets.
Workaround: You can access error rows files in the following directory on the Secure Agent
machine: <Secure Agent Installation Directory>\main\rdtmDir\error.
INFA 350510
Conversion from simple data filters to advanced data filters are not supported.
INFA 349324
Data filters for SAP table character data require a filter value of the same length as the
character field.
Workaround: Add leading zeros when you enter the filter value. For example, to filter a ten
digit field by 123456, use 0000123456 in the data filter.
INFA 341441
Tasks fail with errors when a lookup returns more than 20 rows.
Workaround: When possible, configure the lookup to return fewer rows.
INFA 339181
Object search on labels for SAP objects is case-sensitive.
IC-RLN-220000-0001
9
ICC CR
Description
INFA 333652
The data synchronization task wizard does not display lookup fields for Informatica Cloud
Connector objects that are configured to be unfilterable.
INFA 319893
Do not use parameters defined in a parameter file in data filters for NetSuite sources. Using
parameters in NetSuite data filters can result in no data being processed for the task.
INFA 314824
When you include custom NetSuite fields Transaction Column Fields (TCF) and Transaction
Item Options (TIF) in a task, they are added to the field list of the child record rather than the
parent record.
INFA 313732
In an integration template, do not use data type link rules to connect NetSuite sources to
source qualifier objects.
Workaround: Use the data type link rule between the source qualifier object and the rest of
the data flow.
INFA 311564
Filters for NetSuite Multi-Select and Standard Record custom fields are not supported.
INFA 300682
A data synchronization task does not fail if you remove a mapped source field from a
NetSuite source.
INFA 255395
For data synchronization tasks that use SAP targets, do not map FLDCLNT fields with the
CLNT data type. SAP might reject the rows without logging the rows as rejected in the
session log. (SAP reference number: 0000091324)
Workaround: Map the CLNT field and make sure that data in this field matches the client
specified in SAP Table Connector connection.
Informatica Cloud Connector Toolkit Known Limitations
The following table describes known limitations for the Informatica Cloud Connector toolkit:
Toolkit CR
Description
INFA 292603
You cannot configure data filter row limits for Informatica Cloud Connectors.
INFA 292167
INFA 291842
When you use an Informatica Cloud Connector for a lookup in a data synchronization task
and you configure the lookup to produce an error when more than one match is found, the
lookup returns null values regardless of the actual lookup data.
Third Party Limitations
The following table describes third-party known limitations:
Third Party
CR
Description
ICS-817
Due to a Postgres JDBC driver limitation, data synchronization tasks will fail when trying to
write to a BIT type field.
ICS-432
Due to a NetSuite limitation, you cannot see the isBookSpecific column for multi-book account
objects in connections using WSDL version 2014_2.
10
IC-RLN-220000-0001
Third Party
CR
Description
CON-457
When a data synchronization task has a JDBC target with a field of type DECIMAL with a
precision of 32, and values are specified for the Success File Directory or Error File Directory,
the task fails with a SQLSyntaxErrorException error.
For a JDBC connection, JDBC internally invokes a Derby service when values are specified
for the Success File Directory or Error File Directory. The processed rows that are to be
written in the success and error files are temporarily stored in an in-memory table in Derby.
Derby accepts precisions up to 31 digits.
A decimal of precision 0-31 is allowed if the commit interval is greater than 1 and success and
error file directories are specified.
CON-180
If you create a data synchronization task with a JDBC target object and a specified precision
value (for example, 6,3) for decimals, if the target contains a decimal field with a precision that
exceeds the specified precision value, the task fails. This is due to a Derby limitation.
INFA395101
ICS-304
In tasks and the Mapping Designer, objects that cannot be queried by version 31 of the
Salesforce API do not show up in the list of available objects for sources or targets.
INFA394253
CTDM-67
Due to a Salesforce limitation, when you use version 32.0 or 33.0 of the Salesforce API, the
data masking task fails because the application cannot find the external IDs or the custom
fields in the target.
Workaround: Use API 31.0 or lower supported version of the API for inplace masking. Use API
28.0 or lower supported version of the API for data subset and data masking when the target
is different from the source.
INFA 392744
Data replication and data synchronization tasks that use the Salesforce Bulk API and version
31 of the Salesforce API to replicate the following Salesforce objects fail:
AcceptedEventRelation, CaseStatus, ContractStatus, DeclinedEventRelation, LeadStatus,
OpportunityStage, PartnerRole, RecentlyViewed, SolutionStatus, TaskPriority, TaskStatus
UndecidedEventRelation, UserProfile, and Attachment with binary fields.
The tasks fail with the following error:
Entity '<ObjectName>'is not supported by
the Bulk API.
For more information on the objects that cannot be queried with the Salesforce Bulk API,
contact Salesforce.
INFA390073
Due to a Salesforce limitation, the data masking tasks fail when the SOQL exceeds 20,000
characters.
Workaround: Contact Salesforce to increase the SOQL character limit for the account.
INFA389610
Due to a Salesforce limitation, the data masking tasks with the Upsert operation fail when the
external ID or custom field for lookup does not exist or cannot be created in the targets.
INFA345385
Due to a NetSuite limitation, you need a separate license for each connection to the same
NetSuite account that a task makes. For example, to use the same NetSuite account as
source, lookup, and target in a task, you need three NetSuite licenses.
INFA327711
Due to an Oracle CRM On Demand limitation, you cannot use custom objects 4-15 with data
synchronization tasks.
IC-RLN-220000-0001
11
Third Party
CR
Description
INFA326881
Due to a JDBC driver limitation, the driver returns the Microsoft SQL Server 2008
Nvarchar(Max) field as Ntext and returns Varchar(Max) field as Text. As a result,
Nvarchar(Max) or Varchar(Max) fields do not display in data filters.
Workarounds: Enter the fields manually in an advanced data filter. Or, on the Field Mappings
page, use the Edit Types option to edit the datatypes. Update incorrect Ntext fields to
Nvarchar and incorrect Text fields to Varchar.
INFA319586
Due to a NetSuite limitation, NetSuite Item Number data is not supported.
INFA301581
Due to a NetSuite limitation, field metadata information such as primary key or not-null does
not display in Informatica Cloud.
INFA305334
NetSuite returns both the date and time using the following format for all date or time
datatypes, regardless of whether you want only the date or time part: yyyy-mm-ddThh:mm:ss
<AM|PM>. For the TimeOfDay data type, the date part defaults to 1970-01-01.
INFA313602
Custom integration tasks with multiple NetSuite sources fail if NetSuite does not allow multiple
connections.
Workaround: Use a NetSuite account that allows concurrent connections.
Informatica Resources
Informatica Documentation
The Informatica Documentation team makes every effort to create accurate, usable documentation. If
you have questions, comments, or ideas about this documentation, contact the Informatica
Documentation team through email at infa_documentation@informatica.com. We will use your feedback
to improve our documentation. Let us know if we can contact you regarding your comments.
The Documentation team updates documentation as needed. To get the latest documentation for your
product, navigate to Product Documentation from http://mysupport.informatica.com.
Informatica Web Site
You can access the Informatica corporate web site at http://www.informatica.com. The site contains
information about Informatica, its background, upcoming events, and sales offices. You will also find
product and partner information. The services area of the site includes important information about
technical support, training and education, and implementation services.
Informatica Cloud Web Site
You can access the Informatica Cloud web site at http://www.informatica.com/cloud. This site contains
information about Informatica Cloud editions and applications.
12
IC-RLN-220000-0001
Informatica Cloud Communities
Use the Informatica Cloud Community to discuss and resolve technical issues in Informatica Cloud. You
can also find technical tips, documentation updates, and answers to frequently asked questions.
Access the Informatica Cloud Community at:
http://www.informaticacloud.com/community
Developers can learn more and share tips at the Cloud Developer community:
http://www.informaticacloud.com/devcomm
Informatica Cloud Marketplace
Visit the Informatica Marketplace to try and buy Informatica Cloud Connectors, Informatica Cloud
integration templates, and Data Quality mapplets:
https://community.informatica.com/community/marketplace/informatica_cloud_mall
Informatica Cloud Connector Documentation
You can access documentation for Informatica Cloud Connectors at the Informatica Cloud Community:
https://community.informatica.com/cloud/index.htm
You can also download individual connector guides: https://community.informatica.com/docs/DOC-2687.
Informatica Knowledge Base
As an Informatica customer, you can access the Informatica Knowledge Base at
http://mysupport.informatica.com. Use the Knowledge Base to search for documented solutions to
known technical issues about Informatica products. You can also find answers to frequently asked
questions, technical white papers, and technical tips. If you have questions, comments, or ideas about
the Knowledge Base, contact the Informatica Knowledge Base team through email at
KB_Feedback@informatica.com.
Informatica Cloud Trust Site
You can access the Informatica Cloud trust site at http://trust.informaticacloud.com. This site provides
real time information about Informatica Cloud system availability, current and historical data about
system performance, and details about Informatica Cloud security policies.
Informatica Global Customer Support
You can contact a Customer Support Center by telephone or online.
For online support, click Submit Support Request in the Informatica Cloud application. You can also use
Online Support to log a case. Online Support requires a login. You can request a login at
https://mysupport.informatica.com.
IC-RLN-220000-0001
13
The telephone numbers for Informatica Global Customer Support are available from the Informatica web
site at http://www.informatica.com/us/services-and-training/support-services/global-support-centers/.
14
IC-RLN-220000-0001