A Publication of “A dream come true is just a tough little wish that won’t take NO for an answer” Theresa Chancellor Realtor 530-693-1688 ® RealtorTheresa@sbcglobal.net Krisna Gilbert India Arnold Realtor® Realtor® 530-693-0465 530-370-2049 gjranch@cncnet.com India_D_Arnold@Yahoo.com Offering A Vast Selection of Properties and Beautiful Homes Throughout the Year! 2 How To Guide / 2006 / Enterprise-Record Table of Contents HOW-TO GUIDE 2006 Estate Planning Put Your Estate in Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Automotive How to Buy a Truck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 How to Buy an SUV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 How to Buy a New Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 How to Buy and Maintain a Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Real Estate Staging Tips for Home Sellers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Select a Mortgage Lender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Senior Living How to Select a Retirement Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Home & Garden Choose a Pool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Hiring a House Painter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Healthcare Find a Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Select a Hearing Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Select a Home Healthcare Provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Comminications Select a Cellular Phone Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 How-To Guide / 2006 / Enterprise-Record Thank you for reading this year’s version of Chico’s Annual How-To Guide. We hope you utilize this unique resource guide throughout the year for services and products offered in the Chico area. If you or someone you know would like to be included in next year’s guide please call the Enterprise-Record at 891-1234 and speak with a representative in the Advertising Department. 3 Put Your Estate in Order P lan for your Future now! Now is the time to take control, plan for the future and protect your assets and your estate.Without estate planning, stocks, bonds, insurance policy benefits, real estate and bank accounts go unclaimed and are turned over to the government.And every year millions of family members argue and loved ones relationships dissolve because someone falls ill, gets divorced or passes away without their affairs having been properly put in order. It is a common misconception that estate planning is important for only those with money or who are advanced in age.This myth is a cruel deception. Everyone can benefit by creating an effective estate plan. Arranging for the distribution of one’s wealth is what estate planning is all about.A critical part of estate planning is creating documents that outline your wishes for distributing your wealth after you die. Every individual has an estate plan. If you do not have a formal written will or trust your estate plan is created out of default. Every state in America has laws governing the distribution of property when a person dies without a Last will and Testament. The question is not whether you have an estate plan, but whether you will have estate plan of your own selection or one imposed upon you by law. 4 Traditional estate planning involves creating a will. By preparing a will most people feel they have effectively safeguarded their family’s inheritance. However, this is often a false “peace of mind”.A Last Will and Testament outlines your wishes about the distribution of your property after death, but testamentary documents such as wills usually require probate. In preparing only a will, you may be forcing your loved ones through months even years, of agony in the probate court. Probate is the orderly administration of your affairs supervised by the court. Probate is a function of state law and varies from state to state.The disadvantages of probate are: • It is Time Consuming • Costly, your family • Loss of control over your estate • Lack of Privacy Living Trusts With a properly funded trust you can eliminate probate.There are a number of ways to put your estate in order. One way is a Revocable Living Trust.An RLT a simple way to make certain your estate assets are distributed, as you desire.This allows you to transfer legal ownership of your assets to the trust. By naming yourself as trustee of the trust, you keep complete control over your assets.You can manage, sell, borrow against, or give away the assets in your trust as you please.When you create a Living Trust you transfer ownership of all your assets to ment that allows you, as the trustee(s), unlimited access to the full control of your assets during your lifetime. It also enables you to pass assets after your death to family, friends and others. It allows you to appoint someone to make certain your property goes to the loved ones you choose. Time spent designing the nature and structure of this most final of acts is well invested.The Law Offices of Lawrence A. Puritz has been advising clients for over 25 years.The Estate Planning package that they put together for their clients encompasses all your needs including a revocable “living trust”, pour over will, health and financial durable powers of attorney, physicians directives, instruments for transferring your assets into the trust and other helpful information for you and your family. Call Attorney Daniel H. Alexander at 530-343-1614 to discuss your estate and financial needs. The peace of mind of knowing your affairs are properly arranged is well worth the call. How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 from the Pros Pros from the Revocable Living Trust (Single A, Married A-B, or A-B-C, whichever is appropriate. • Assignment of Personal Property • Community Property Agreement • Last Will and Testament • Durable Power of Attorneys • Directives to Physicians • Certification of Revocable living trust • Proper forms to transfer property title into trust • Information for Survivors (Final Instructions) Once your Estate is in Order… • Notify your spouse or a family member of your financial state. It will be important for them to know the status and location of bank accounts, safety deposit boxes, stocks, bonds or real estate. • Show them the records and plan what will happen to each asset • Be sure your trust is properly funded by filing deeds and changing the primary beneficiary on bank accounts and retirement accounts to the trust. How To Guide / 2006 / Enterprise-Record 5 Buy a Truck A mericans sure to love their trucks, and you needn't only be a farmer or rancher to appreciate the versatility this type of vehicle can offer. From towing horse trailers to ski boats, from hauling fencing materials to gardening supplies, trucks enable their owners to accomplish a variety of tasks and take advantage of a number recreational activities. Manufacturers are also adding even more features to their truck model lineups, so that not only can you haul plenty of cargo but, with these new crew-cab configurations, you can also haul a full complement of passengers. Before buying a truck, however, you will have to figure out just exactly what you plan on using it for, and how many people will be riding in it on a regular basis. Some people can do just fine with a twoseater and a traditional truck bed, while others want seating for six and a long truck bed for carrying lengthy items. Do you make regular runs to the garden supply store and need a truck because your regular sedan's trunk is just not large enough? Would you rather throw bags of compost and flats of flowers in a truck cargo bed without concern for spills or stains? Or, do you find you would be typically hauling much heavier loads, such as fence posts, bags of cement, and equipment such as tillers and mowers? Your expected 6 usage will determine if you should select a truck with a short bed, a long bed or a traditional bed. If your needs will vary, there are some trucks that come with an extended bed feature, an option that replaces the tailgate and can be adjusted outwards to accommodate larger and longer loads. Now, how many people will typically ride with you and will you use the truck for other activities, such as driving people around a work site or commuting? Seating arrangements are as varied as the trucks themselves. There are trucks that offer passenger compartments to seat just two passengers, while others have a slightly extended passenger compartment with fold-down jump seats, to accommodate the occasional third or even fourth passenger.There are also trucks with even larger passenger compartments that offer a rear bench seat for two to three additional passengers. Some are permanently positioned, while in others the rear bench seat can be folded up, should you need the convenience of protecting cargo from the elements when you're not transporting passengers. Still others, with the oversized, crew-cab configurations, are large enough to seat six adults and still have plenty of leg room. Some even come equipped with DVD players, to entertain your passengers. Now, will you be using your truck to tow things? Would it be just to tow the occasional rented concrete mixer or a HOW-TO GUIDE 2006 small trailer? Or are you planning on pulling a fully loaded recreational vehicle? Will you be rolling around relatively flat areas, or do you need extra engine power to pull things over the mountains? It is important to compare the truck's engine size, and rating for Towing Class and Maximum Loaded Trailer Weight. A Ford Ranger, for example, is rated at 5,980 pounds for Maximum Loaded Trailer Weight, while the Ford F350 Super Duty is rated at 14,200 pounds for Maximum Loaded Trailer Weight. You may also consider the truck's axles;do you want single rear wheels, or dual axles? For more information on how to buy a truck, contact Wittmeier Auto Center at (530) 230-5593. How-To Guide / 2006 / Enterprise-Record from the Pros • TRUCKS enable their owners to accomplish a variety of tasks and take advantage of a number of recreational activities. • BEFORE YOU BUY A TRUCK, you need to figure out what you can plan on using it for, and how many people will be riding in it on a regular basis. Seating arrangements are as varied as the trucks, from fold-down jump seats, to oversized crew cabs large enough to seat six adults and still have plenty of leg room. • TOWING THINGS - Will you be towing the occasional rented concrete mixer or a small trailer? It is important to compare the truck’s engine size and rating for Towing Class and Maximum Loaded Trailer Weight. • ALSO, do you want single or dual axles? With over 14 different models to choose from at one location... WE CAN GET YOU TRUCKIN’ IN YOUR FAVORITE RIG! TRUCKS F-150 Upfitted/ Commercial Trucks Visit Wittmeier for Model/Pkg. Availability: XL, XLT & Lariat • Regular, Super & Crew Cabs Long & Short Beds • 2WD, 4x4 & FX4 Pkgs. • Power Stroke Diesel King Ranch & Harley Davidson Models • Various G.V.W. Pkgs. Commercial/Upfitted Vehicles F-350 F-250 Ranger Also available in single rear wheel model. TRUCKS Silverado 1500 Avalanche Silverado 2500 Colorado Silverado 3500 Also available in single rear wheel model. Mark LT Kodiak C4500 Visit Wittmeier for Model/Pkg. Availability: LS, LT1- LT3 Pkgs. • Regular, Extended & Crew Cabs Long & Short Beds • 2WD, 4x4, Z71 & Z66 Pkgs. • HD Pkg. Hybrid Silverado • SS Silverado • Duramax Diesels • Kodiak Various G.V.W. Pkgs. • Commercial/Upfitted Vehicles SSR TRUCKS Ridgeline TRUCKS We also offer a huge selection of Pre-Owned and Certified Pre-Owned Vehicles featuring these models and many others. 2288 Forest Avenue, Chico, CA AUTO CENTER How To Guide / 2006 / Enterprise-Record www.wittmeier.com 230-5593 7 Buy a Sport Utility Vehicle S port Utility Vehicles (SUVs) have gained tremendously in popularity in recent years, because they allow their owners the flexibility to go anywhere, nearly any time. They are available either in all-, four- or two-wheel drive configurations, typically with a raised ground clearance, to enhance the off-roading experience. Generally, SUVs are classified into one of three groups: mini or compact, mid-sized and full-sized. The larger the SUV, typically, the larger the engine, cabin size, towing power and, of course, price. All SUVs, no matter what segment size, are designed to carry a minimum of five passengers. The mid-sized and larger models may also have a third row of seats available. Rear seats in the compact segment are usually a tight fit for three adults, but will accommodate children well. SUVs in the compact size usually offer a four- or sixcylinder engine. Move up in the size segment, and V6 engines are standard, with V8s as options. All full-size SUVs will use a V8 engine. As to be expected, mileage ratings can vary as greatly as the number of SUVs on the market, from the low teens to the mid- to upper 20s. interested in the vehicle's off-road capabilities. Is it a two-wheel, four-wheel or all-wheel drive? Two-wheel drive means that only the front or rear wheels will provide power to the vehicle. Four-wheel drive configurations allow the driver to choose between two- or four-wheel drive, and to select low-range gears for off-roading adventures. Allwheel drive vehicles will automatically distribute power among the wheels. If you're concerned about safety, as most consumers are, SUVs are becoming more and more safe with each model year. On the larger SUVs, manufacturers are adding such desirable features as side air bags and side curtain air bags, rollover protection systems and stability control. If you are considering a smaller SUV, check to see if these safety features are available, either as a standard feature, or as an option. No matter what model you are considering, you should be able to remove or fold the seats to add cargo capacity. Some larger SUVs 2006 allow you to fold the third row into the floor. Cargo capacity will range from 65 cubic feet to 100 cubic feet, or more. Another thing to consider when shopping for a SUV is its platform. Do you want one that is a car-based platform, versus a truck-based platform? The car-based versions will offer sharper handling, a more comfortable, car-like ride, and may even offer more interior space. Truck-based SUVs will feel sturdier behind the wheel, and may be able to tow greater weights and have more off-road capabilities. As with most vehicles, manufacturers are adding a host of convenience and luxury features. They start with the simple upgrades of CD players and enhanced sound systems, but can elevate to include leather seating and DVD entertainment systems, navigation systems and global satellite communications. For more information on how to buy a truck, contact Wittmeier Auto Center at (530) 230-5593 from the Pros • SUV’s are tremendously popular because they allow of their owners the flexibility to go nearly anywhere, nearly any time. One can choose from All, Four or Two-Wheel Drive and all have good ground clearance. • SUV’s are classified into mini or compact, midsized or full-sized. • SUV’s are designed to carry a minimum of five passengers. Some mid-size and larger models offer a third row of seats. • SUV’s in the compact size usually offer a four or six-cylinder engine, while larger models offer V6 engines as standard, with V8 engines as options. All full-size will use a V8 engine. • SUV shoppers are all also interested in the vehicle’s off-road capabilities. Two-wheel drive offers the driver front or rear-wheel power while four-wheel drive offers front, rear or the option of using all four tires for added traction. Allwheel vehicles will automatically distribute power among the wheels. • SUV’s are becoming more and more safe each model year. Side air bags and side curtain air bags, rollover protection systems as well as stability control have all been added as either standard features or as available options. • SUV’s come in two platforms: a car-based platform and a truck-based platform. The car=based platform offers a smoother more carlike ride with sharper handling, while the truckbased platform feels sturdier behind the wheel and may be capable of towing greater weights. • SUV’s have luxury items too. They start with CD players and enhanced sound systems and can elevate to include leather seating, DvD entertainment systems , navigation systems and global satellite communications. SUV shoppers are also 8 HOW-TO GUIDE How-To Guide / 2006 / Enterprise-Record With 20 different models to choose from at one location... WHICH ONE IS GOING TO BLAZE YOUR HAPPY TRAIL? SUVS Excursion Expediton ALL-NEW 2006 Explorer ALL-NEW 2007 Explorer Sport Trac Escape Visit Wittmeier for Model/Pkg. Availability: XLS, XLT, Eddie Bauer, Limited & Sport Models 2WD, 4x4 & AWD Pkgs. • Power Stroke Diesel King Ranch Model • Hybrid Escape Freestyle Escape SUVS Suburban TrailBlazer Also available as EXT model. ALL-NEW 2007 Tahoe Equinox SUVS Pilot Mariner Visit Wittmeier for Model/Pkg. Availability: LS & LT1-LT3 Models • 2WD, AWD, 4WD & Z71 Pkgs. • SS Pkg. ALL-NEW 2006 HHR Element CR-V Mariner Mountianeer Visit Wittmeier for Model/Pkg. Availability: EX, LX & SE Models • 2WD, AWD & 4WD Pkgs. Aviator Navigator Visit Wittmeier for Availability: AWD or 4WD • Mariner Hybrid SUVS SUVS We also offer a huge selection of Pre-Owned and Certified Pre-Owned Vehicles featuring these models and many others. AUTO CENTER 2288 Forest Avenue, Chico, CA How To Guide / 2006 / Enterprise-Record www.wittmeier.com 230-5586 9 Buy a New Car S o, you've decided it's time to buy a new car. Where do you start? Buying a new car can be a daunting, but do-able, task. The key is to start by asking yourself some very important questions. First of all, you should have an idea of how much you can afford in monthly payments, and how long you will be willing to pay them. Do you have money for a down payment or another car to trade it? Don't forget to include the cost of insurance in your budget analysis. An honest assessment of your finances should help narrow the field somewhat. Now that you have a ballpark figure of what you can afford, you'll have to find out what kind of car you really need.. If you are contemplating a family, or have small children, coupes may not be the best choice. If you have an active lifestyle or find you are always headed to the lumber yard, you may consider a sport utility vehicle or truck with crew cab. Do you commute? Be sure to check the mileage on the car you are thinking of buying, to see if it will add substantially to your monthly gasoline expenditures. You should now think about what kind of amenities you're most interested in having, such as power door locks and windows, keyless remote entry, a particular sound system or even what kind of material covers the seats. Leather may look nice, but is it practical in your particular situation? You should also consider what kinds of safety 10 features are available. More and more new models are equipped with side air bags and traction control. On some models, these features are standard; on others, they are extras. Comparison shopping will help you find the perfect balance. After you've narrowed the field to several makes and models, you can start looking around for incentives.Some are available in the form of cash rebates or low-interest financing. In an example offered by www.edmunds.com, a car selling for $22,000 may have a manufacturer's rebate for $3,000, for a final price of $19,000.In another example, a $22,000 car financed for five years at 6 percent would have a monthly payment of about $550. But, if the dealer offers zero percent financing, the payment is about $480. You can check out TV and newspaper ads for current promotions and incentives. One final thing to you'll need to think about is the disposition of your current vehicle. Will you trade it in at the time of the sale, or will you try to sell it yourself? You may get more money for it if you sell it as a private party, but you'll also incur a few extra expenses for classified advertising. Everything is taken care of all at once if you trade the car to the dealer at the time of the sale. So, you have an idea of how much you want to spend, have a selection of makes and models that fit your lifestyle and have decided what to do with your present vehicle. Now you can start shopping. Ask friends and relatives for their opinions on local dealerships, and ask for referrals to specific sales personnel. You can find out if the cars you are interested in are readily available in your area by calling those recommended dealerships or checking with Internet sales managers. Being a little flexible on color and options will help you when it comes time start bargaining with the sales personnel. For more information, contact Chico Nissan at 891-1777 or visit www.chiconissannhyundai.com How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 from the Pros Work with an established dealer such as Chico Nissan Hyundai whose been a Chico fixture since 1960! • Shop online as well as in person. Many dealerships have online special you can take advantage of . Chico Nissan Hyundai’s website is easy to use and full of great information. You can check them out at www.chiconissanhyundai.com or www.chicocarsonline.com. • Buy from the pros. The Chico Nissan Hyundai management staff has over 70 years of experience— that means you can be confident about your purchases! Nissan is Number One! Nissan is number one in 7 different classes of cars and trucks and Chico Nissan has them all. Nissan Titan–Highest Overall Ranking. Maxima–Top Car Overall. The Frontier, Quest and Murano, and Armada... #1 XTerra–Motortrends 2006 SUV of the Year. in their Classes Take Home an Altima From Chico Nissan...Voted Number 1 in the Premium Midsize Class. ALL REMAINING 2005’S MUST GO! Chico NISSAN HYUNDAI Sales Department Hours • Mon.-Fri. 8:30am-8:00pm • Sat. 9am-7pm • Sun. 10am-6pm Parts & Service Hours • Mon.-Fri. 7:30am-5:30pm 575 Manzanita Ave. Chico A ll veh icles p lu s g overn m en t fees an d taxes, any fin an ce ch arg es, any d ealer d o cu m en t p rep aratio n ch arg e an d any em issio n testin g ch arg e . P h o to s m ay n o t b e exact. S u b ject to p rio r sale an d cred it ap p roval. E xp ires 1/24/2006. www.chicocarsonline.com How To Guide / 2005 / Enterprise-Record 891-1777 on Cohasset Across from K-Mart CREDIT UNION DIRECT LENDING® 11 Buy and Maintain a Recreational Vehicle T here are about as many types of recreational vehicles as there are people to drive them. They range in size from small, tow-able versions, to vehicles that include family rooms, living rooms and even fully equipped kitchens. Prices for these "homes away from home" are also varied, ranging from as low as a couple of thousand dollars, to as much as a luxury home. According to Motor-Home Magazine, a recreational vehicle can be classified as any motorized or non-motorized vehicle that includes, at the very least, a bed. But, most have much more. They can include a fully equipped kitchen, a bathroom with shower, dining area and family room with television, plus extra seating. They can range in size from 10 to 45 feet long, but most are within the 8- to 35-foot size. Those shopping around for a Motor-home may see them classified either as a Class A, Class B or 12 Class C vehicle.The differences are in size. The big, super-loaded versions are Class A vehicles, and they are favored by those who travel frequently, or are even full-time travelers. They can be extremely elaborate, with such amenities as cherry wood cabinets, tiled kitchens and full-sized bathrooms, and expandable extensions to add enough living space to include large-screen televisions and full-sized couches. They can cost upwards from the $50,000s, even into the millions. A Class B unit is somewhat compact and looks like a regular van. They are popular with consumers because they can be parked on driveways and even driven around town as a second vehicle. Owners of this version of recreational vehicle typically opt for them because they can be used to drive to a campsite or a hotel. Prices for this size recreational vehicle can range up to the mid-$90,000s. A Class C motor home is built on a specially manufactured frame with an attached cab. The most familiar versions of a Class C unit usually has the bed over the vehicle's cab, but there are others that have redesigned the interiors with larger, and more accessible beds. There are also several recreational vehicles that can be towed.They are called travel trailers, fifthwheel travel trailers, folding camping trailers and slide-in campers. Fifth-wheels travel trailers are typically pulled behind a pickup that has been equipped with a special hitch. They are very stable to drive. It is important to match the size and weight of these vehicles with the vehicle that will typically tow it, however. Larger models offer standing room height and can even include appliances. Travel trailers are easy to tow and lower in cost than other versions. They come in a variety of sizes and tow capacities, and can even be pulled by some cars. Folding camper trailers may be the best choice for families who want a tent with their camping experience. Most are configured to include a couple of double-sized How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 beds, a convertible dinette and maybe cooking amenities. Slide-in campers can be adapted to fit any pickup truck bed. They are limited in size to the truck bed dimensions. As with any motorized vehicle, your recreational vehicle will need to be regularly maintained to assure it is ready to hit the road when you are. As with your family car, it will need timely oil changes, fluid check and replacements and tire rotations. Another thing to consider when maintaining your RV is to protect its water-tightness. the most obvious place to start is on the roof. Check the condition of the roof seal every spring and again in the fall. Even a small leak can add up over several weeks and cause some problems to the roof or wall cavities. For more information on how to repair or maintain your recreational vehicle, contact All Season’s RV. (530) 576-9074 How To Guide / 2006 / Enterprise-Record 13 Staging Tips for Home Sellers W hen you get ready to place your home on the market for sale, it becomes a product with competition! To compete with the competition, you must be priced right and look better than the other homes for sale. Everyone likes a shiny penny! A home is no different. Buyers are attracted to homes that sparkle and look like model homes.That’s where we come in! As trained Accredited Staging Professionals, we are qualified to stage your home to sell faster than the competition and usually at a higher price! Any time and money invested on the following will 14 bring back more money and a faster sale: 1. Clear all unnecessary objects throughout the house. 2. Clear off the kitchen countertops. Clear messages, pictures, etc. off the front of the refrigerator. Put small appliances away. 3. Remove any unnecessary items in the bathrooms & clean, clean, clean! 4. Rearrange or remove some furniture to make rooms look bigger. 5. Take down some pictures, especially family photos, then patch & paint. 6. Paint the front door and any exterior trim that looks bad. Buyers usually make up their mind about a home's condition before stepping inside. 7. Paint any room needing painting, clean carpets if needed, and wash windows, inside and out. 8. Rent a storage unit for unnecessary items and packed boxes; clear out the garage and closets to make them look bigger! It will pay dividends. 9. Neutralize pet odors by keeping pet areas clean, clean, clean. 10. Open blinds and curtains. Buyers want light and bright, not dark! 11. Clear away any clutter in the yard and put trash cans out of sight. 12. Trim trees and shrubs, mow the lawn, sweep sidewalks and driveway, and plant new shrubs and flowers where needed. Now, stand across the street and look at your home as though you are seeing it for How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 the first time. You are now looking at your home “THROUGH THE BUYER’S EYES”. Do you like what you see? Chances are, they will, too! For more information please call Sue Soeth or Barbara Terres at Real Estate Professionals. STAGED STAGED TO TO SELL! SELL! Accredited Staging Professionals® Sue Soeth Barbara Torres Broker/Owner/ASP Realtor/Owner/ASP® 530-876-3300 530-876-3302 ® Who sees more homes than a Realtor? Between Broker Tours and showing Buyers, we know what Buyers like and want in a home. Why not let us help you get your home ready “for the Buyer’s eye”? BEFORE BEFORE BEFORE BEFORE BEFORE AFTER AFTER AFTER AFTER AFTER 205 Pearson Road Paradise, CA, 95969 Call us to see how you can stage your home to get a faster sale and a higher sales price! How To Guide / 2006 / Enterprise-Record 15 Select a Mortgage Lender W h e n buying a new home, it will also be time to select a mortgage lender to help secure the best home loan. There are a wide variety of lenders available with many different choices for loan programs and payment plans. Making the right choice is very important. Your choice of lender and the best loan could save you lots of money over the life of the loan. Select your lender carefully. There are many good lending sources including banks, mortgage companies, mortgage brokers, credit unions, and seller financing. Each source may offer a variety of loan programs. Estimate the Time You will Live in the Home: Will this be a somewhat temporary situation before you upgrade to a more luxurious abode, or is it your dream home? If you plan to live in the home for seven years or less, mortgage experts recommend you consider an adjustable rate or a 16 two step mortgage. These mortgages offer lower introductory rates. If you plan to live in the home for a longer period of time, you might consider taking advantage of a fixed rate mortgage or an "Interest Only" mortgage. Two-Step Mortgages: This mortgage is a fixed rate loan for a specific number of years before becoming an adjustable rate loan. By selling or refinancing your home before the fixed period is up, homeowners can frequently avoid paying higher adjustable rates when the loan converts. Interest Only Mortgages: Interest Only loans can be either fixed rate or adjustable rate mortgages. You are only required to pay "interest" only for a set number of years. Then, at the end of that set time, the remaining principal balance is amortized for the remaining term. One of the nice features of the Interest Only Loan is that you can make a principal balance reduction at any time during the "interest only" timeframe and reduce HOW-TO GUIDE 2006 your monthly payment instantly. Know How Much to Buy: Lenders can tell homeowners how much they can afford when buying a new home, but your personal comfort level with the monthly payment is also a good indicator of what you should spend. Don’t take on more than you can afford. Remember, buying a home is an investment. The build-up in equity increases your family’s overall wealth. Additionally, interest on home loans is taxdeductible, saving your family thousands of dollars at tax time. With a myriad of loan programs available, it is best to consult with a Professional. Choose the right one for your needs: Contact HOME123 at (530)343-6010.mistakes, if any exist. How-To Guide / 2006 / Enterprise-Record from the Pros 1) Be Pre-qualified or preapproved by your Lender before looking for property. Most Real Estate Agents require a "PreQual" Letter to present with your offer to the seller. 2) A reputable lender will check your credit score from a threemerge credit report and offer suggestions as to how to correct mistakes, if any exist. 3) Do NOT look to a neighbor or a friend for advice about loans. Their situation, credit scores, down payment, etc. may be entirely different from yours. 4) At HOME123 we look beyond your credit score to understand your situation, so we can offer the best loan possible. We specialize in making the lending process smooth and trouble free even for borrowers with difficult circumstances by "Cutting Through the Loan Clutter". OUR LOANS ARE LOCAL, LOCAL, LOCAL. Processed Locally, Underwritten Locally, and Funded Locally. Ellen Shannon Brenda Bowen Judy Pollard Fran Trover Patty Leany Need a loan? We have a program for you! Call us today, we can help! 40 Constitution Dr. Suite E Chico, CA 95973 (530) 343-6010 Phone (530) 343-6050 Fax How To Guide / 2006 / Enterprise-Record 17 How-To Select a Retirement Community O nce you have decided where you want to live, find out what type of retirement communities are available.After that, consider several other factors as well. Having family or a support system nearby is very important, as well as facilities like hospitals, doctors, pharmacies, and retail malls and stores.All will impact your quality of life. It is a good idea to ride around to the various retirement communities to get your first impression of the appearance, architecture and location. It is also good to check the Internet web site of each area retirement community. The web site will provide key information about the services that are offered and the accommodations. Many seniors, who struggle to live alone, improve once they move into a retirement community according to the medical experts. They are able to live independently with less effort, have access to regular and nutritious meals, and can enjoy exercise programs and social activities with people their age. Experts recommend that the search for the perfect facility should be undertaken sooner, rather than later. Even within the same county or community, different facilities may offer different services. Tour Property, Accommodations A tour of the retirement community is imperative to assess the types and sizes of cottages, apartments and rooms associated with each level of care. Safety features, emergency response equipment and hand- 18 icap accessibility are important features of the tour. The tour allows a potential resident to evaluate the size or space needed for their furnishings, the closets and storage space. The cleanliness may also be assessed on the tour. Staff-resident interaction, social activities and residents’ appearances may also be observed. Become Informed About Services, ETC. During the initial and followup interviews and tour, it is vital to be informed about the amenities, services and levels of care that are provided and included in the admission contract. It is imperative that a potential resident be advised about whether the retirement community is a buy-in or lease arrangement, the price, refund policy, pet policy, etc. All amenities such as meals, housekeeping and laundry/linen service, telephone, cable television, transportation and social activities should be explained. A full service, multilevel continuum of care retirement community offers levels of care that range from independent living in villas and apartments,to assisted living or personal care to skilled nursing care. It is preferable to move into a retirement community where a resident may "age in place" and not have to relocate to another property or facility if they should have changes in their condition or require personal assistance or nursing care. The social or recreational activity program should be assessed when making the decision about your future lifestyle. An activities or social calendar should be available for you to study.A varied program of activities offering mental or sensory stimulating activities, physical activities and cultural entertainment should be included so that a resident has multiple daily options and may be as active as they choose to be. Examples of popular activities include bridge and other card games, movies, bingo, aerobic exercise classes, exercise equipment for individual or group use, birthday parties, special theme parties and seasonal or holiday celebrations. Also, outings with provided transportation that include tours of the area, lunches at local restaurants and trips to cultural events should be included in the social calendar. Creative opportunities should be available for those who enjoy creative pursuits. A transportation program should be provided to be sure those unable to drive themselves can make it to doctor appointments and other essential destinations such as shopping and picking up medications. If you’re starting a search for a retirement community you should first decide exactly what you are looking for, and what your budget can afford. Does the potential resident have special needs? The answers to these questions will narrow your search. If you are conducting a search for a person who is not able to visit the facility themselves, be should to include them in the decision-making process as much as possible, to assure greater satisfaction. For additional information contact Julie York at The Terraces, 2750 Sierra Sunrise, Chico, CA 95928, (530) 894-5429. License #045001154 How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 from the Pros Choosing a Retirement Living Community for yourself, or a loved one, isn’t an easy task. We hope these tips will help you ease the process when visiting and evaluating retirement communities and help you choose the "Right" community. • Find out what retirement communities are located in the area where you or your relative(s) prefer to live. • Plan ahead: be informed on the continuum of care, what your options will be if you or your spouse needs more services. • Tour the property to assess the living conditions, safety features and handicap accessibility. • You may want to plan to stay for a meal or even overnight. • Look at activities/entertainment calendars, menus and ask about services, amenities. • Is there good communication between administration and residents and/or their families? • Start your search sooner rather than later. Have a good idea of where you would like to live then ask about a wait list. Your lifestyle, your choice. Located next to a picturesque lake in Chico, California, The Terraces Retirement Community offers three lifestyle choices for your enjoyment and peace of mind: Independent Living Assisted Living Skilled Nursing We offer rehabilitation service and a memory loss unit to ensure your comfort, well-being and security. We are a unique retirement community, designed for senior citizens by senior citizens. Whether you are currently planning your retirement or ready to move in, please contact us to learn more about our community. Welcome The Terraces offers the best of everything in retirement living — a gracious community in a beautiful location, with outstanding service provided by caring, responsive staff. You are invited to call the marketing office at (530) 894-5429 to arrange a personal tour and learn how The Terraces can make your retirement years your best years. www.theterraceschico.com Residential Care Facility License #045001154 The Lodge The Inn The Health Center Independent Living Apartments Assisted Living Apartments Skilled Nursing & Rehabilitation Service 894-5429 894-5429 894-1010 How To Guide / 2006 / Enterprise-Record 19 Choose a Pool HOW-TO GUIDE 2006 By Joe Shaw G etting a pool, owning a pool, maintaining a pool, and, pool safety. These are the things that go through your mind when you discuss the decision of purchasing a pool. For some, it can be so burdensome that the decision becomes an easy one. No pool. However, many people enjoy the challenge and excitement of creating their "masterpiece of art and water".As a designer I am going to discuss some of the rules one should employ when taking on the challenge of building a pool. Rule #1. A pool shouild look like it belongs there, not put there.Taking a rectangle and placing it in a yard with radius', mow strips that curve around all over the place, these are but two examples that would be very much out of character of the landscape you have chosen or are about to choose. If everything in your yard is straight-lined, a rectangle and/or a geometrical pool are more in character with a yard. If there are lots of curves, a freeform is more inline. Also keep in mind you can take a straightlined yard, put mow strips in it and now that yard becomes more conducive to a freeform. DO NOT LET YOUR LANDSCAPER IN OR NEAR THE POOL 20 UNTIL AT LEAST 14 DAYS AFTER WATER IS IN. Rule #2. Do not buy more area footage on the pool then you actually need. Big is good, is not a good rule to follow. It will eat your pocketbook up faster then you can blink an eye.A 15' X 30' pool can hold up to 16 people comfortably. If you are a family of four, and taking into consideration you are going to invite all your biker friends over, a 15' X 30' will do just fine. An ideal medium size pool would be the 17' X 34' which will hold about 24 people comfortably. Of course if you have the money remember, with a gunite pool, it can be any size or shape you want, custom designed or template. Rule #3. This is probably the most important rule of all. Remember this rule, hang it on your refrigerator door and leave it there until the pool is complete. DO NOT MAKE CHANGES TO THE POOL WHILE IT IS UNDER CONSTRUCTION! If you choose to ignore this rule you will be in for the most grief and desperate, now let's just say, you will be having about 50 bad hair days in a row.All pool contractors in this area employ sub-contractors. In fact, some pool subcontractors are the only ones that do work for all the contractors.That means for example; if you change your tile two days before it is scheduled to go on, take this down and remember it. 8 pool contactors X 10 customers each waiting in line = 80 customers.A tile man can get 2 a day if they’re simple.YOU MY FRIEND ARE GOING TO THE BACK OF THE LINE AND WE WILL SEE YOU IN 40 DAYS!!!! Boy are you mad, and your repeated calls to the contractor eventually go unanswered because he is frustrated that you did this and you blame him.All the money in the world will not get you into heaven, or the water either! Enough said? Rule #4. Take the time to check out your contractor on the State Contractors Licensing Board.Any blemishes? One can be explained.Two? Bye-bye. If you see an ACCUSATION...RUN don't walk away.That means the Attorney General is investigating the company for bad business practices. Take your time...plan the pool completely before starting, and DO NOT BELIEVE WHAT YOU READ on the Internet unless it is from the manufacturer. Internet pools are touched up and you are not buying a $150,000 How-To Guide / 2006 / Enterprise-Record pool. Just because a website says it doesn't make it so.When picking your contractor choose the one that is NOT pushing every gadget known to man on you, and go with the most experience, not years in business.There is a difference and you will know it when you see it. If the contractor is honest, he will show you and explain it to you without his hand out or in your wallet. If he says you have to sign now or else...BYE BYE. Now you are ready to "take the plunge" so to speak. Lastly, be prepared to reinstall sod on your front or side yard to repair damages from excavation. Be prepared to fix your fencing as pool contractors are not licensed to build fencing unless otherwise specified in the contract. Enjoy! INC. Having your unpopular Boss or a Politician over for a swim? If so build this!! If not....... Build this! Make your backyard an oasis with Pool Builders! Spring 2006 Pool Package 14’ x 30’ 400” Area Foot • 3’ x 6’ - Deep • Your Choice of Design • Polaris 280 Pool Sweep • Includes 400 sq. ft. of Kool Deck, Electrical & 4-Color Light $29,20800 A lso “When we say complete, we mean complete”** Gregg Richey at 877-902-5066 Home improvement loans up to $250,000 www.homeandimprovementloans.com We Specialize In • Negative Edges • Spectacular Waterfalls • Solar Pools • Inground & Out of Ground Spas • 100% Financing Available • 6 Months Deferment Available • Speed & Quality Are Never Sacrificed • Always check the Contractor at the Contractor’s State License Board Website, www.cslb.ca.gov For free swimming pool liability information call SWEENEY & SWEENEY Insurance Services Lic. #0614055 Chico (530) 895-5260 Paradise (530) 877-7727 Call us at 899-8988 3080 THORNTREE #25 • CHICO • 95926 Special Pool Offer expires 1/20/06. *Pools shown not on sale **Subject to elevations, out-of-town travel charges may apply. Offer subject to change without notice. CA License #833994 How To Guide / 2006 / Enterprise-Record 21 Hiring a House Painter O ur home is our most sacred space. This is where we eat, sleep, raise children, and have our most personal experiences. This is our safety zone, the place we go for time out from the rest of the world. However, our sacred abode needs maintenance from time to time. Often we cannot or just do now want to doe the maintenance ourselves, especially when it involves painting. This means hiring an outsider, usually a total stranger, to come into our house and mess with it. They might even bring in a whole crew of strangers with them. So...who ya gonna call? When you hire a house painter, or any contractor for that matter, you are looking for a person who knows what they are doing and will do a good job of it. You want a person who will get the job done on time and not over charge you. You want somebody who will clean up after themselves and respect your property. If you've had success with a contractor in the past, you will probably use that person or company again. But what if you are new to the area or the company you used a few years ago did not do a very good job? There are about 50 painting contractors in the yellow pages and a few more in the local classifieds. Since paint estimates are 22 free, it's always a good idea to get 3 or 4. You can get referrals from neighbors, friends, family members, real estate agents, and paint stores. Here are a few suggestions of what to look for and questions to ask when you get your paint estimates. • Did the contractor spell out everything in detail from start to finish as to what he/she will do in the process of painting your house and was it explained to you in a way that you could understand it? • Did they tell you how long the job will take? • Did they offer any references or addresses of their work for you to call about or look at? • Did they offer any type of guarantee and if so, did they explain it in detail? Will it be a written guarantee? • Did they go over in detail the products that they will use? You can always call the paint store and ask about these particular products. Never settle for the grade B or C products. • Did they return your call promptly and show up for the estimate on time? If not, this could be indicative of how the whole job will go. Make sure the price they give you is firm and not open ended. You should know from the start exactly what you are going to pay, unless of course you add extra work during the course of the job or agree upon a time and material contract.Time and material contracts are rare. Most homeowners want to know exactly what they are getting into from the start. Is the contractor asking for money up front? This should always be a red flag, at least for residential repaints.Any painter worth his salt has an account to buy the products and does not have to pay on that account until the following month. If the job is an extremely large one that will take weeks to finish, it is not uncommon for the contractor to ask for partial payment during the course of the job. However, this usually applies to commercial projects like apartment buildings. Make sure the contractor is licensed, bonded, and insured (property damage and workers compensation).You may save money hiring an unlicensed contractor, however, if he doesn't finish the job or just does a lousy job, you have no legal recourse because you cannot legally hold somebody liable who is working illegally in the first place. Also, you can be liable for injuries sustained on your property if he is not properly insured. You can call the state contrac- tors board and check on the status of any contractor's license. You can also request to have certificates (proof) of their insurance sent or faxed to you. Remember this: Most businesses cannot offer high quality work, excellent service, and be the lowest price. That doesn't mean you can't get a good job at the lowest price. It just means to be extra savvy. Check out the references, look at some jobs they've done, talk to people, pay attention to what's been written above, and use your common sense. Most of the painters in the north valley are honest and do good work. There are, however, as in most contracting fields, a few stinkers and these are the guys you want to avoid. How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 For more information call Joe Shaw Painting at (530) 891-5563. JOE SHAW PA I N T I N G 10 REASONS TO GET MY BID... 1 Serving Chico and the surrounding communities for 30 years 2 All areas are guaranteed for eight years, 100% labor and materials 3 4 5 On the job every day until it is finished Can start most jobs immediately Money is never asked for up front. You never pay a cent until the job is finished and you are completely satisfied 6 Member of Better Business Bureau 7 Licensed, bonded and insured 87 Use the highest quality paints available, never the cheaper contractors’ grade 9 All work is performed by friendly, courteous and experienced journeyman painters 10 Special care given to preparations and fine finishes Call 891-5563 for free estimate Contractors Lic. # 472-777 - Bonded & Insured PL PD How To Guide / 2006 / Enterprise-Record 23 Find a Hospital Y ou shouldn’t wait until you are very sick or diagnosed with a disease to find a good hospital. According to U.S. News & World Report, countless people are saved every day by the skill, expertise and dedication of physicians and nurses. Choosing the right hospital, especially if you have a difficult condition or need specialized treatment, is important. U.S News & World Report recently ranked the best hospitals in the nation, and those that reached the top did so based on their reputations, their mortality rates and care-related services, such as nursing and patient services. In fact, some people choose a hospital before they chose their physicians, according to the Consumers Union of the United States.They will find a hospital that has the services they need or desire, and then find a doctor who has privileges there. If you’re undertaking such a search, the 24 Consumers Union says, be sure first that the facility has been accredited by the Joint Commission on Accreditation of Health Organizations. It would be good to know what percentage of staff physicians are board-certified, too. Next, you may want to find out if the hospital is a teaching facility. Hospitals affiliated with medical schools typically treat sicker patients, but they also attract the more-skilled physicians, the Consumers Union says. You should also find out if the hospital has doctors on staff who are trained in most specialties and sub-specialties. The more serious the illnesses or complicated the surgery, the better the outcome if there is a wide range of skilled physicians on staff. If you have a specific condition that needs treatment, it would also be beneficial to learn if the hospital and its staff are well trained in this condition. What about the hospital’s pharmaceutical staff? Studies have found that when pharmacists participate in daily rounds, at least in the intensive care unit, medication mistakes are reduced by two-thirds, according to Consumers Union. Another criteria may the number of clinical departments that have full-time chiefs. If a chief of staff is on full-time status, Consumers Union says, it allows the chief more time to supervise the department and institute patient-safety programs. It is also important to determine what percentage of the nurses are actually registered nurses.An RN will have more training. How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 from the Pros •It is a good idea to check out hospitals before you need one. Many people find a hospital that has the services they need or desire, and then choose their physician based on if the physician has privileges there. Don’t be afraid to ask questions. •Make sure the hospital is accredited by the Joint Commission on Accreditation of Health Organizations. What percentage of staff physicians are board-certified? •Is the hospital a teaching facility? Frequently teaching hospitals will have more skilled physicians. •Does the hospital have doctors on staff that are trained in most specialties? Is the hospital staff well trained in your condition? How many clinical departments have full time chiefs of staff? •Does the pharmaceutical staff participate in rounds? Are they active with the physicians? What percentage of nurses are actually registered nurses. TOP NURSING POSITIONS California Forensic Medical Group, the leader in correctional health care, has immediate openings in Butte County Jail & Juvenile Hall. RN Per Diem/Nights 12 Hr. Shifts Salary Up To $42.90 /HR Provide on-going crisis intervention LVN Full-time, Per Diem • Excellent benefits for full time employees to include health insurance & paid time off • Highest quality health care • Advancement opportunities • Independent working structure Call Linda at (530) 538-7593 or fax resume (530) 538-7035 CFMG California Forensic Medical Group I N C O R P O R A T E D How To Guide / 2006 / Enterprise-Record 25 Select a Hearing Aid A n estimated 28 million Americans have some sort of hearing loss, according to the Hope for Hearing Foundation. How do you know if you have a hearing loss? If you find you are frequently asking people to repeat themselves, if you play the TV or radio too loudly, if you can't hear the doorbell or telephone ringing, or if you hear speech but have difficulty understanding the words, then you should get an evaluation of your hearing. You can obtain an evaluation from a hearing health care professional. The evaluation will indicate if your hearing loss is caused by something that can be corrected by medical or surgical means. Only a small percentage of these hearing problems in adults are medically or surgically treatable, according to the American SpeechLanguage-Hearing Association. For others, a hearing aid can help return the richness of sound to your life. The first step to take when considering the purchase of hearing aids is to obtain a professional hearing evaluation from a hearing healthcare provider. Hearing healthcare providers include 26 Ear, Nose and Throat doctors, Audiologists, and Hearing Instrument Dispensers. What to Expect During Your Hearing Evaluation and Consultation. • The provider will consult with you on your lifestyle to determine your needs and expectations. The rhythms of your life, the environment you live in and your style of interaction all figure into any hearing aid recommendation. • Your ear canals will be thoroughly inspected with an Otoscope. This may reveal excessive earwax, eardrum damage or other hearing-related conditions. Some hearing problems (like wax buildup) can be resolved quickly and easily. • You receive a comprehensive hearing evaluation, including speech recognition and loudness discomfort levels. • Your local hearing healthcare provider will discuss your audiogram, explaining the degree and nature of your hearing loss. If you decide to correct it, they will go over your hearing aid options and answer any questions. • If needed, impressions are made of your ears to help determine which style of hearing aid is most appropriate for you. These same impressions will be used to achieve perfect fit when you place your order. What is the best hearing aid on the market? This is one of the most frequently asked questions. There are several very good major brands. Your hearing consultant will educate you about these and help select the one that's right for you. The best hearing aid is the one that suits your unique lifestyle and hearing loss. Consumer Feedback Surveys indicate there are a combination of hearing aid features that will most likely to give you the most satisfaction. Consumers typically enjoy increased satisfaction when selecting a hearing aid with the following features: loud sounds. • Multiple programs, which give you the ability to change the manner in which the hearing aid processes sound as you move from one environment to another. • More than one sound processing channel, so the amplification curve can be tailored to your specific hearing loss. Some health care plans will pay for the hearing test, a hearing evaluation and even a hearing aid, but you should check with your insurance carrier to see exactly what your plan covers. Before buying a device, ask your hearing health care professional if they offer a trial period for your aid purchase. When considering what aid to buy, the American Speech-Language-Hearing Association says to make • Multiple microphones to improve speech understanding in noisy environments • 100 percent digital technology that can react quickly enough to turn the volume up for crucial speech sounds, down for louder ambient noises, and to protect you from slamming doors and other sudden How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 sure that you know why the recommended aid was chosen for you and that it has the features you want. Ask for a trial period, and also ask about the device's warranty and what you should do if it needs repairs. Find out what kind of follow-up care you will receive, too. Be sure to attend these follow-up visits, and report all problems you are having, even if they seem small. Your hearing aid may just need a simple adjustment. For more information about a hearing evaluation or hearing aids, contact. Deborah Touchette at Paradise Hearing and Balance Center at 872-5500 oe e-mail us at www.paradisehearing.com This You’ve Got To Hear! Go to a Name You Can Trust For You Hearing Healthcare Our patients trust their hearing to us because of our expertise and years of education in hearing sciences. We offer the best products available and excellent, caring service, That’s why our largest source of new business is referrals from our own patients. Experience Complete Hearing Healthcare ® • Only the highest quality hearing aid brands. • Comprehensive diagnostic exams • Aural rehabilitation • Medicare assignment and most insurance plans accepted. Call the Professional Qualified to Help 5500 Clark Rd., Paradise (Lower Clark Rd.) 872-5500 Deborah Touchette, Au. D Doctor of Audiology For directions visit www.paradisehearing.com How To Guide / 2006 / Enterprise-Record Jaclyn Knutson, M.A., CFY 27 Select a Home Health Care Provider A s the American population ages, more and more people are facing the reality that an older loved one may need assistance to live independently. For many, a nursing home or retirement center is more than they need, while complete independence is becoming more unrealistic. How do you find a way to strike the balance? Millions of Americans have turned to the services of a home care provider, because of acute illness, long-term health conditions, permanent disability or terminal illness, according to the National Association for Home Care and Hospice. The numbers of people needing assistance is going to rise, as an expected 150 million Americans will have some type of chronic illness by the year 2030, according to a Johns Hopkins study. This represents a 50 percent increase over 1995 numbers. Home care providers typically perform simple,non-medical tasks for seniors in need, including cleaning, cooking, bathing, as well as running errands or just general companionship. It is a viable solution that many more families are embracing. The service allows the family member to stay in their home and enjoy familiar surroundings. 28 When the decision is made to seek out the services of a home care provider, you can start by asking your loved one's physician or checking with your local hospice organization for references. Your area council on aging may have a list of references, or you can check in the phone book. Ask friends or coworkers, if they have had experience in this area. Once a list of home care providers has been assembled, it is important to learn about the agency and how they screen their employees and match them with care recipients. The agency should perform background checks of their employees, as well as retain those who exhibit caring personalities and a desire to help people. If you feel comfortable with the agency and their philosophy, then set up an appointment to meet with their representative. During this meeting, you can discuss you and your loved one's personal needs and expectations. HOW-TO GUIDE 2006 best fit those needs. Next, it is important to have agency representatives meet with your loved one. This is highly recommended, since home care professionals cater to the patient, and attempt to make their care as seamless and as compassionate as possible. Some agencies will send several potential candidates to meet with your loved one, to find the perfect fit. Home care providers and hospice workers can be a great asset in difficult times, and are becoming a viable option for many American families.With the right selection and the best provider, you, your family and your loved one will all benefit. For more information about how to find a home care provider, contact Addus Health Care; Faye or Joey at 1-877-349-1539 or visit www.addus.com Agencies have providers who are specialists in a wide range of care, from hospice professionals, to those trained in Alzheimer's, to those who provide for debilitating bone or muscle injuries. Whatever the specialized need, there should be an agency - and a home care provider - available to How-To Guide / 2006 / Enterprise-Record from the Pros • Home care providers perform simple non-medical tasks to assist seniors, such as cleaning, cooking, bathing, running errands or general companionship. • Check with loved one’s physician or hospice for references. Check with your local council on aging, and friends and co-workers to see if they have any recommendations on agencies that offer this service. • Find out about the agency, how they screen their employees, what kind of background checks are don, and how well they match care givers. • Schedule a meeting with the agency’s representative to discuss questions, concerns, and expectations. Schedule a meeting with your loved one, and they are comfortable with one another. I ndependence at Home with the assisted care programs of Home is the place to be, and Homecare is our business. Home–The place to be... We offer a full range of assisted care services to meet the special needs facing your family. Our Experience... At Addus HealthCare, we have provided quality in-home assisted care services since 1979. Through our experience in providing services to people in their own homes, we know the comfort they feel by being there. Our Assisted Care Services... Our professional staff will develop a personalized care plan which will be delivered by our Home Care Aides or Live-In Companions. Package pricing makes our care especially affordable. Feeding Hair/Skin Care Errands Housekeeping Transportation Exercise Companionship Bathing Dressing Laundry Shopping Meal Preparation Call today for a free consultation Call Faye or Joey at 1-877-349-1539 or visit us online at www.addus.com How To Guide / 2006 / Enterprise-Record 29 Select Cellular Phone Service T he selection of cellular phone service is more than just buying a phone. James LyBrand, owner of NorCal Wireless, a Cingular Wireless exclusive agent with stores in Chico, Redding and Yuba City, has advice on how to choose a cellular phone and service. “The important considerations in purchasing cellular equipment and service are network capability, available services plans, features of the cellular service, and telephones and accessories available for those telephones,” LyBrand stated. The key to understanding these considerations is service. “You should seek the best service, both when purchasing and when using the cellular phone,” said LyBrand. “Service when purchasing the phone means someone will spend the time to understand your needs and to explain the products that fulfill that need. Only when the cellular salesperson has asked the right questions, listened to your responses, and provided right information can you choose a service plan and equipment matched to your needs.” A salesperson has to be knowledgeable about the phones and their features, be able to compare the costs and benefits of all service plans, and communicate that knowledge to the customer. The staffing and training of salespeople is critical to success in finding the right phone and service. If the store is understaffed or the salespeople not knowledgeable, the customer cannot have the information necessary to choose the telephone and service. Only when you understand the data capability and features of the 30 network, the service plans available, and the phones and accessories that let you use those network features, can you make an informed decision that results in the best value and best service for your needs. For example, the new firefly phone is a low-cost, preprogrammed phone that allows a parent to add another layer of protection for their child, so that the push of a single button will call the parent or other numbers selected by the parent. The right service plan for a firefly would be completely different from the service plan for a “power” cellular user that gets e-mail, accesses the web, and is in constant communication with a Blackberry, Treo, or multifeature Smart Phones. While a child’s phone needs only the basic service, a service plan with data capability and extra features for wireless phone use and a data connect card for the computer is needed by the user of a multi-feature Smart Phone needing Web access for their computer. “Your efforts to select a phone and service plan are wasted if the store does not stock a wide selection of telephones,” LyBrand warned. A large inventory means the phone selected fits the customer, not that the customer is “fitted” to a phone from a limited inventory. Having the phone at the store allows the customer to try out the phone to see if he or she likes the look and feel of the phone. Selecting a cellular phone and service plan doesn‚t end the process. You need to be assured that if problems arise, a replacement phone is needed, or changes need to be made, that the store backs up its products with service. “We all know how indispensable a cellular phone becomes,” said LyBrand. Service after the sale should include loaner phones so a customer will not miss an important call. “We provide our customers with loaner phones at no charge while the customer’s phones is out of service,” he said. Service after the sale also includes answering questions on operation of the phone, the terms of the service plan and billing issues. You need a cellular provider with a network capabilities, service plans, and equipment with the data and features that fit your needs. You need a salesperson who asks the right questions and listens to you. You need a store that stocks a How-To Guide / 2006 / Enterprise-Record HOW-TO GUIDE 2006 broad range of telephones and accessories so the customer gets the right phone without delay. For more information about phones and service plans, you can contact any of the NorCal Cingular Wireless stores at: Chico (530-895-8195)692 Mangrove Ave., Chico (in the Safeway Shopping Center) Yuba City (530-822-5504) 1421 Colusa Hwy., Yuba City Redding (530-223-5195) 1340 Churn Creek Road, C-2, Redding For any questions or comments please contact NorCal Wireless owner, James LyBrand, at 530-680-2985. James Lybrand Owner, NorCal Wireless At the Mangrove Safeway Park Plaza Center Call us today!! 895-8195 A Always A Plethora Plethora of Phones & Accessories Always In Stock! s e n o h P t r ma S with Avaialble Windows Microsoft 5.0! TM Motorola SLVR L7 firefly Phone Great 4 kids! iTunes Phone Exclusive to Cingular Wireless Sony Ericsson W600i HP ipaq Vi Mang rove sit us at Safew ay Pa rk Pla C 692 M enter za angro ve Av e. Walkman Phone Motorola Bluetooth Headset Motorola RAZR • Black • Silver • Pink 692 Mangrove Avenue Chico 530-895-8195 Carrying Cases Laptop PCMIA Data Connect Cards Blackberry Models: 7290, 7100 & 8700 Tons of Chargers raising the bar in wireless... How To Guide / 2006 / Enterprise-Record 31
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