Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta 24th October 2013, How to Develop The Talent Pipeline In Indonesia By : Maikel Sajangbati, CWM Member, Board of Counselors & Advisors CWMA Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 1 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 2 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 3 The Current state of competency among the Wealth Managers in Indonesia Competency Knowledge • Wealth Management • Company • Products • Client Profiling • Macroeconomics • Investments • Corporate Finance Skills • • • • • • Selling Skills Communication Skills Negotiation Skills Presentation Skills Closing Skills Handling Objections Skills Attitude • • • • • Patience Perseverance Positive Thinking Pro-active Self Confidence Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 4 The Current state of competency among the Wealth Managers in Indonesia Scandals in Indonesia Source : Jakarta Post, Jakarta Globe Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 5 The Current state of competency among the Wealth Managers in Indonesia Source : Investor Daily, July 2013 Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 6 About CWMA • Established in 16 March 2005 in Indonesia by the Indonesian Bankers Association (IBI). • non-profit & independent association • protect the customers’ interest • support the wealth management profession with education, research, product development, and networking both globally and locally Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 7 About CWMA VISION • To be the most reliable MISSION • To support the wealth VALUE • Excellence, Integrity, organization in serving management profession Strength of Community wealth management by setting the highest & Cooperation. industry through quality, code of ethics educating and and the professional developing its members. excellence Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 8 Association Partnership Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 9 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 10 The Core Skills and Knowledge Required for Success Quality Services Attitude Skills Wealth Management Certification Program Track Record Ethics Integrity Know Your Products Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 11 The Core Skills and Knowledge Required for Success MODULE SUBJECTS QUALIFICATION • WM01 – Fundamental of WM • Phenomena in WM, Time Value of Money, Risk Tolerance in Financial Decisions, etc. • WM02 – Investment & Portfolio Management • Risk & Return, Mutual Funds, Bonds, Stocks, etc. • WM03 – Risk Management & Insurance • Life Insurance, Options, Futures, Non-life Insurance, etc. • WM04 – Legal, Ethics & Tax Management • Legal Aspects, Tax Management, etc. • WM05 – Managing Pension & Estate • Managing Pension, Managing Estate, etc. • WM06 – Practices in WM • Case Studies, Field works, etc. Qualified Wealth Manager (QWM) • WM07 – International Program • Trust, Off-shore products, Leadership, etc. Certified Wealth Manager (CWM) Affiliate Wealth Manager (Aff.WM) Associate Wealth Manager (AWM) Duration : 175 hours Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 12 The Core Skills and Knowledge Required for Success MODULE CONSULTANCY SELLING QUALIFICATION • WM01 – Fundamental of WM 1. Planning 2. Gathering Data & Information - Affiliate Wealth Manager (Aff.WM) • WM02 – Investment & Portfolio Management • WM03 – Risk Management & Insurance 1. 2. 3. 4. Planning Gathering Data & Information Implementing Evaluating Mutual Funds, Stocks, Bonds, Life Insurance, Health Insurance & Bancassurance Associate Wealth Manager (AWM) • WM04 – Legal, Ethics & Tax Management • WM05 – Managing Pension & Estate • WM06 – Practices in WM 1. 2. 3. 4. 5. 6. 7. Planning Gathering Data & Information Implementing Evaluating Providing Solution Managing Reviewing Mutual Funds, Stocks, Bonds, Life Insurance, Health Insurance, Bancassurance, Annuities, Pension Funds (DPLK, etc.), Real Estates, Collectibles, Alternative Investments, (all on-shore products) Qualified Wealth Manager (QWM) • WM07 – International Program Able to implement and deliver the Wealth Management Consultancy services by delivering a holistic and comprehensive approach to customers All on-shore & off-shore products Certified Wealth Manager (CWM) Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 13 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 14 Market Trends in Learning & Development WEALTH MANAGEMENT CERTIFICATION PROGRAM Public Class & In-house Class Regular Program & Executive Program Continual Professional Development (CPD) Program Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 15 Market Trends in Learning & Development In-house class for Wealth Management Certification Program Central Bank of Indonesia BNI Bank BRI Bank Mandiri Bank Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 16 Market Trends in Learning & Development In-house class for Wealth Management Certification Program Standard Chartered Bank BII Bank CIMB Niaga Bank Permata Bank Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 17 Market Trends in Learning & Development In-house class for Wealth Management Certification Program Danamon Bank Bukopin Bank BJB Bank DBS Bank Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 18 Market Trends in Learning & Development Public Class for Wealth Management Certification Program 2005 – 2013 : 214 Participating Companies Regulators Pension Funds Banks Independent Financial Advisors (IFAs) Insurance Companies Academicians Securities Companies Tax Consultants Multi-Finance Companies Family Offices Wealth Management Companies Estate Planning Attorneys Public Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 19 Market Trends in Learning & Development Vice Chairman II Certified Wealth Managers’ Association Henry Koenaifi CWM (dua dari kiri) berbincang dengan Wakil Ketua I IBI Jahja Setiaatmadja (dua dari kanan), Guru Besar Lembaga Management FEUI Prof DR Soeroso (tengah), Direktur LM FEUI Willem A Makaliwe (kiri) dan Anggota CWMA Bidang Riset & Pengembangan Tommy Zhu (kanan), usai pembukaan kelas International Certified Wealth Management (CWM) Program 2012, di Jakarta, Kamis (22/11). Certified Wealth Managers’ Association (CWMA) membuka kelas International Certified Wealth Management (CWM) Program 2012, bekerja sama dengan Lembaga Management Fakultas Ekonomi Universitas Indonesia (LM-FEUI). Program sertifikasi tersebut berlangsung mulai 22 November 2012 hingga 15 Februari 2013. Foto: Investor daily/DAVID GITA ROZA Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Source : Investor Daily, November 2012 Page | 20 Market Trends in Learning & Development The demand of CWM graduates to support Financial Services Industries Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 21 Market Trends in Learning & Development CWMA’s Certification Modules & Its Professional Designation Certified Wealth Manager Qualified Wealth 7.47% Manager 2.46% Number of graduates Associate Wealth Manager 19.80% Affiliate Wealth Manager Associate Wealth Manager Qualified Wealth Manager Affiliate Wealth Manager 70.28% Certified Wealth Manager Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 22 Market Trends in Learning & Development CWMA’s Member’s Profile MediaPension Fund 0.12% 0.25% Insurance Co 1.40% Financial Services Company 1.24% Public Co Securities Co 0.99% Regulator 1.48% University Member 3.13% 0.62% Type of Company Bank Multifinance Co 0.04% Financial Services Company Insurance Co Media Multifinance Co Pension Fund Public Co Regulator Securities Co University Member Bank 90.73% Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 23 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 24 The Global Role of the Certified Wealth Managers’ Association (CWMA) Global Networking • • • • • • • Austria Zurich Geneva St Gallen Amsterdam Rotterdam London • Los Angeles • • • • • Shanghai Beijing Hongkong Taipei Mumbai • • • • Mexico Singapore Kuala Lumpur Bangkok Indonesia • Dubai • Melbourne Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 25 The Global Role of the Certified Wealth Managers’ Association (CWMA) Global Training & Education Network • St. Gallen University, Switzerland • RSM, Erasmus University Netherlands • Greenwich Business School, University of Greenwich, UK • • • • • • • • LM-FE UI FISIP UI MM-FEB UGM STIE PERBANAS, SURABAYA UKRIDA LPPI MM-UPH MaeSa Consulting Indonesia Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 University of Adelaide, Australia Page | 26 The Global Role of the Certified Wealth Managers’ Association (CWMA) Media Network • Wealth Briefing, London & Singapore • Investor Magazine • Investor Daily Newspaper • Suara Pembaruan Newspaper • Bisnis Indonesia Newspaper • Pas FM Radio • Trijaya FM Radio • Smart FM Radio Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 27 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 28 CWMA’s BENEFITS • International Professional Designation : • Affiliate Wealth Manager (Aff.WM) • Associate Wealth Manager (AWM) • Qualified Wealth Manager (QWM) • Certified Wealth Manager (CWM) • Global networking • Improve Career & Income • Increase and gain the Customer’s Trust • Increase productivity and self confidence • Increase personal value • Compete with the other Global Financial Services Professionals. • Credit earning for MBA Program in Wealth Management. • Alternative Job & new source of Income Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 29 CWMA’s ACTIVITIES International Conference Seminar Guest Lecturing Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Radio Talkshow Page | 30 CWMA’s ACTIVITIES Certification Program Charity Golf Tournament Top Executive Program (Europe) Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 31 CWMA’s ACTIVITIES INDUSTRIAL VISITS (EUROPE) Bordier & Cie, Geneva ABN Amro Bank, Amsterdam Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 32 CWMA’s ACTIVITIES INDUSTRIAL VISITS (EUROPE) NYSE Euronext, Amsterdam Julius Baer, Zurich Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 33 CWMA’s ACTIVITIES in collaboration with is proudly present Europe CWM Executive Program 2013 Europe CPD Program 2013 10 – 15th November 2013 Zurich - St. Gallen, Switzerland Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 34 CWMA’s ACTIVITIES in collaboration with is proudly present International CWM Executive Program 2013 31st Oct 2013 – 29th January 2014 FE-UI, Salemba Campus, Jakarta Indonesia Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 35 CONTENT: The Current State of Competency among Wealth Managers in Indonesia The Core skills & knowledge required for success Market trends in Learning & Development The Global Role of The Certified Wealth Managers’ Association (CWMA) CWMA’s Activities & Benefits Forging Strategic Alliances Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 36 Forging Strategic Alliances Corporate Strategic Partners Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 37 CONCLUSION How to Develop The Talent Pipeline In Indonesia ? GET CERTIFIED ! Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 38 Secretariat CWMA Contact us Phone : +62.21.7331745 Fax : +62.21.73447645 Email : secretariat@cwma.or.id Website : www.cwma.or.id Indonesian Wealth Management Forum 2013, Four Seasons Hotel, Jakarta – 24th October 2013 Page | 39
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