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Canadel
Table of Contents
HOW TO SELL BIRCH ........................................................3
HOW TO UNDERSTAND CANADEL QUALITY ..................4
HOW TO CARE FOR CANADEL FURNITURE ....................6
HOW TO USE THE CANADEL WEBSITE ............................7
HOW TO KNOW WHAT WE EXPECT
FROM OUR DEALERS .......................................................8
HOW TO PLACE AN ORDER ............................................ 10
HOW TO SUBMIT A RETURN .......................................... 11
HOW TO WRITE AN ORDER ........................................... 12
SHOWN ON COVER:
38” RECTANGULAR TABLE: TAB 0-3812-1134M-II-2
SIDE CHAIR: CHA 0-0124-1134M-NA
ARM CHAIR: CHA 0-0124-1134M-NA-WA
DRY GOODS PANTRY: BUF 0-5100-3434M-JJ
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HOW TO... CANADEL
PROUDLY MADE IN NORTH AMERICA
700, Canadel Avenue, Louiseville, Quebec J5V 2L6
819-228-8471 |
WWW.CANADEL.CA
CANADEL.CA
How to Sell Birch
COMPANY HISTORY
Founded in 1982 in Louiseville, Québec, Canadel is a family-owned company specializing in the design, assembly, finishing,
and marketing of dining room and kitchen furniture. Today, Canadel employs over 700 highly skilled professionals who
work with solid wood, a noble material, to provide the consumer with the best quality and construction available in the
industry. All our products are assembled, treated, painted, finished, and packaged by hand, with painstaking care and
under scrutinizing quality control. And for your further satisfaction, all our manufacturing processes are designed to be
environmentally friendly.
FACTS ABOUT WOOD
Our craftsmen take great professional care in selecting the materials used in manufacturing our furniture. Surrounded
by vast forestlands, Canadel products are made from solid North American white birch, a mature fiber species that is
sustainably managed with the greatest respect for the environment. Forests are government and privately owned and
regulated--trees must be fifty years old to harvest; for each tree cut, two are planted. Close proximity to materials makes
Canadel furniture ecologically friendly to ship and deliver; supporting North American craftsmen makes Canadel responsible
to our economy; use of recycled fibers for all cardboard packaging whenever possible and 75% re-use in residual paint
makes Canadel kind to the environment. Because this is our home, we at Canadel believe that it is our responsibility to
invest in tomorrow, today.
HARDNESS AND DURABILITY
Although resembling maple, cherry, and mahogany, North American white birch is actually much harder than these woods,
providing a strength and durability that is more similar to oak. Over time, your furniture will endure, maintaining the solid
beauty that makes it Canadel.
JANKA HARDNESS SCALE (THE HARDER THE WOOD THE HIGHER THE NUMBER)
Alder 800
Beech 850
Birch 1260
Cedar 500
Cherry 950
Elm 830
Hickory 1820
Oak 1290
Pine 540
Mahogany 800
Soft Maple 850
Teak 1000
CONSTRUCTION
What makes Canadel different? Mortise and tenon joints make tables, chairs, and barstools strong and sturdy. Triple “finger”
grooved corner blocks hold and lock the leg and aprons in place. Up to eleven-step finishing and ten-step inspection ensure
that the quality of your piece is protected during shipping with three-layer packaging and humidity-seal. Hand-assembled
and hand-finished, with a vast array of colors and styles, Canadel makes every order one-of-a-kind.
SOLID WOOD TABLE TOPS
Because solid wood table tops expand and contract with changes in temperature and humidity, Canadel will not replace
Extra care should be taken to control the temperature and humidity in the home, in order to minimize the normal expansion
and contraction that the changing seasons can cause. Do not expose the product to direct sunlight, as the sun’s ultraviolet
rays will cause any solid wood product to change over the course of time.
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normal and will occur on all solid table tops.
HOW TO... CANADEL
as defective a table top that has a slight gap in the center or at the edges where two table halves meet. This separation is
How to Understand Canadel Quality
EXPERIENCE QUALITY CONSTRUCTION
Baked-On Catalyzed Lacquer is applied to all tables, chairs, barstools, and storage items.
Corian table tops are 1/2”
thick. Wood, Zodiaq and
Granite table tops are 3/4”
thick and the Champlain
Collection features a 1”
thick table top.
Rectangle Table Edges:
Note this table will have
a rounded edge if ordering
with edge 1 or 2. This table
will have a straight,
right angle, edge if
ordering 3 or 4.
Gap covers provides
seamless aprons and
allow for minor table
expansion, if necessary,
in heat and humidity.
Our tables are designed to fit
perfectly without the need of
locks.
Undersides of tables are
completely sealed with
ultraviolet seal coat and
reinforced with anti-warp
boards to prevent warping
due to humidity.
Apron edges are worked
by hand for a smooth
finish that won’t catch
clothing.
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HOW TO... CANADEL
Detail 1: The finger-grooved corner
block holds and locks the table
aprons in place
Solid wood sliding tracks
make tables easy to open
and close, and keep the
entire unit strong and
sturdy. See detail 2.
Detail 2: Pedestal tables are
constructed with a gear-rachet
mechanism for an easy open and
close table.
Blocked to prevent
cracking or twisting.
*Now also finger grooved
to increase stability!
See detail 1.
Detail 3: Care: Soapy water and a
damp, soft cloth is all you need!
Three leaf tables are built with a center leg for support, Four and Five leaf tables are built with two center legs for added
support and have one non-removable leaf. With the exception of the BB and KK Legs the center legs will match the Outside
legs specified.
Lumbar and middle back
support is added for
comfort during long periods
of use.
2 inch Polyfiber Cushions
and Web Seating provide
comfort and durability.
Each leg joint is corner
blocked and finger grooved
to provide maximum
stability.
See detail 4.
Hand leveled legs eliminate
rocking.
Shipped with Silicon glides,
felt tip glides are also
included with each chair,
bench and barstools for
hard floors.
See detail 4.
All barstools with arms
are designed to fit under
the table top, but not the
table apron.
CANADEL.CA
All back support pieces are steam-bent to
prevent cracks. They are also glued and
pinned for strength and durability.
Memory swivel stools will
always return to the front
position.
Always measure your
counter or bar. Most
kitchen counters are
36” and you need 12”
between the seat and
the counter top for
maximum comfort.
24” stool height for
a 36” counter, 30” stool
height for a 42” bar.
All arm chairs are designed to fit
under the Canadel table aprons
Detail 4
All our furniture is
made of solid wood
for a luxurious look
and strength that
will last.
Inside the buffet is a
shelf that runs along
the entire back, ½
the depth and ½ the
height of the interior.
Buffet doors with
floating centers to
withstand changes
in humidity without
cracking.
Hutches are equipped with
variable-intensity lights to
give your china and silver
the shine they deserve.
Turn on and adjust hutch
toplight intensity with an
easy, one-touch dimmer
switch.
Drawers have English
dovetail construction with
central wood glides, solid
wood corners and plastic
drawer stops for perfect
alignment and sliding.
A silverware insert lets
you store and protect your
silverware or flatware.
Corner Cabinets come in two pieces but we use one Item number. If your client wants just the base they can simply cut
the price in half and specify base only on the order.
HOW TO... CANADEL
Hutch tops are
finished for birds
eye viewing.
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Corner Depth: Wall Dimension from front to corner
How to Care for Canadel Furniture
CATALYZED LACQUER FINISH
ASTM-D-1308-57 METHOD
EASY CARE TIPS
A few basic steps are all it takes to protect your furniture and
The following char t illustrates the QUALITY OF OUR
keep your new investment looking as beautiful as it did the
FINISHES which withstand the use of all standard domestic
day you bought it.
products.
For your comfort and for the protection of your furniture,
ASTM: American Society for Testing and Materials
use a humidifier or air conditioner to keep your home’s
relative humidity between 30 and 40%.
Domestic products
24 hour exposure
Water
No effects
Vinegar
No effects
WiskTM detergent
No effects
Coffee
No effects
Tea
No effects
Avoid placing furniture directly in front of radiators,
Ethyl alcohol 100%
Slight Softening Recovers
heating vents or wood burning stoves.
Naphtha
No effects
Diluted ammonia
No effects
Coca ColaTM
No effects
Grape Juice
No effects
Avoid using window cleaners, as they contain ammonia,
Whisky
No effects
which attacks the furniture’s lacquer finish.
Iodine
Stain
To protect your furniture’s finish, avoid exposing it to direct
Bleach
No effects
sunlight on a daily basis.
Olive Oil
No effects
Ketchup
No effects
Mustard
No effects
Lipstick
No effects
China Ink
No effects
Avoid dragging hardwood furniture when moving it Store
table leaves as close as possible to the table itself. It’s
better to store dining room table leaves in an upstairs
closet than in a damp basement.
Immediately wipe away any liquid that spills on the table
top.
All Corian ® leaves should be stored Corian ® side down,
NOT standing up.
FINISHING PRODUCTS
Our tables are custom built with Solid Birch, however they
CATALYZED LACQUER
All Canadel surfaces are covered with a baked-on Catalyzed
Lacquer protection. This Lacquer is highly resistant
to marking, scratching and staining. It combines the
transparency of lacquer with the stability and the durability
of a catalyzed varnish, and is applied to every surface your
customer will use. Rule of thumb: If the customer can eat,
drink or digest a food product, it may safely be left on a
Canadel product for up to 24 hours! This BENEFIT is very
important for families and people who plan on using their
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HOW TO... CANADEL
Canadel dining everyday!
are still wood. For everyday use, we recommend placemats,
trivets, and table pads to protect against scratches, dings
or dents.
CANADEL.CA
How to Use the Canadel Website
A key component of the success of Canadel has been a quality presentation of our products and a corresponding sales
approach that provides the consumer with all the information necessary to make a truly informed purchase decision. This
includes an explanation of the variety of colors and wood types available, which not only affects the actual retail price of
our products, but can also affect Canadel’s ability to satisfy each consumer’s unique expectations. We have always believed
that an essential ingredient of our success is the personal interaction between well-trained sales personnel and the retail
consumer. We continually strive to improve the quality of that interaction to the benefit of our company and our dealers. It
has come to our attention that Canadel products have been offered for sale on the Internet.
While we recognize that the Internet may be suitable to many forms of communication, we believe it is an extremely poor
medium for promoting and selling our products since it does not allow for the personal interaction we consider so vital
to the successful marketing and promotion of Canadel products. This form of promotion also raises a number of related
potential problems that could adversely affect the image and degree of consumer satisfaction associated with our products.
For example, an integral part of ensuring consumer satisfaction is prompt and responsible warranty service. If the product
was sold through the Internet to a location remote from that of the actual dealer, the quality of such follow-up service
would undoubtedly be inadequate and our image with the consumer could be damaged. In addition, further shipping and
handling of our product greatly increases the risk of mistreatment and damage by common carriers. It would undoubtedly
lead to increased consumer complaints and, in many cases, void the Canadel product warranty, leading to further consumer
dissatisfaction. In light of these factors, Canadel has decided that dealers advertising its products for sale on the Internet
will risk termination of their dealer authorization. Canadel dealers may promote the fact that they offer Canadel products
in their retail locations, but no specific offer to sell or advertising of specific models or prices will be allowed. We know
you will join us in appreciating the long-term, mutually beneficial implications of this policy decision, which is effective
immediately.
Find the complete collection
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at www.canadel.ca
HOW TO... CANADEL
of casual dining furniture
How to Know what we Expect from our Dealers
Our reputation for quality has been an important part of our success, and our commitment to standing behind our products is
unsurpassed. Canadel warrants its materials and workmanship for a period of one year following the date of delivery to the
retailer. If a defect appears within this time, we will take the following steps to correct it.
Repairs or replacements under this warranty will be made through an authorized Canadel retailer, preferably the same retailer
from whom the product was originally purchased. Once the retailer is notified of the problem, it may be necessary for Canadel
or the retailer where the product was purchased from to arrange an inspection to determine whether or not the defect in
question is a result of workmanship. If a manufacturer’s defect does exist, it will be repaired. If repair is impracticable, Canadel
will replace the product with merchandise of equal type and quality. You will not be charged for any repair or replacement of
furniture due to a manufacturer’s defect.
LIMITATIONS
FRIENDLY SERVICE
This warranty applies only to furniture used for normal
All contact with the consumer shall be conducted by the
household purposes and not in commercial establishments.
dealer. The dealer is expected to provide service directly to the
It is also valid only on furniture purchased from an authorized
consumer for the Canadel products it sells and to take action
Canadel retailer. Excluded are any consequential or incidental
on bona fide complaints from its customers. The dealer is
damages, meaning any loss, expense or damage other than
expected to assume responsibility for the follow-up on service
a factory defect.
issues presented to him.
All Canadel product defect issues must be treated through
IMPROPER CARE AND USE
our service department. Depending on the information and
the depth of an existing problem, Canadel’s customer service
Furniture from Canadel requires some routine maintenance.
will provide the best possible service solution in regards to
We will not repair or replace furniture that has been abused,
these issues.
neglected, exposed to extreme humidity or temperature,
or altered, or that has received unauthorized repairs. Nor
will we cover damages resulting from normal wear and
tear or accidents including scratches, burns, watermarks
or indentations. To avoid damage due to excessive heat,
never place directly on the surface anything that is
If a consumer contacts Canadel directly, he will need to
provide a proof of purchase for us to open a service file and he
will be referred to the store where he purchased his furniture
because it is the store’s responsibility to resolve customer
service issues with consumers.
too hot to hold in your hands. This warranty gives you specific
legal rights; rights may vary from state to state and from
country to country.
NOT INCLUDED IN THIS WARRANTY
Handling charges;
DIFFERENCE IN COLOR AND GRAIN
Because of the workmanship and the natural materials used
no credit for repairs can exceed the total value of the
from one piece to the next. This warranty does not cover such
repaired item.
finish samples or printed illustrations.
HOW TO... CANADEL
freight charges from store to consumer on exchanges;
in each item made by Canadel, minor variations can occur
minor differences between your furniture and floor samples,
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inspection fees;
CANADEL.CA
BASIC POLICY
This statement has been prepared to inform dealers of
C. Advertising, Promotion and Solicitation:
the policies of Canadel, applicable to the sale of Canadel
Canadel expects the advertising and promotional activities
products manufactured and distributed under the Canadel
of its dealer to reflect the image of quality associated with
trademark (hereafter “Canadel products”). It is Canadel’s
the name Canadel. We also expect proper trademark usage
policy to distribute products on a selective basis to those
in all advertising in such a way as to ensure that these
dealers who, based on our experience and judgment,
trademarks are never compromised. All such advertising
will preserve and enhance the prestige and reputation
should only appear in local media where the dealer’s retail
that Canadel has built over many years, and who will
facility is located, not nationally. To do otherwise is in
contribute to our long-term sales growth. It is also our
violation of these policies. It is also contrary to our policies
policy to avoid overrepresentation of the product lines
for a dealer to solicit or promote the sale of the product
within a given market area, which could damage our
outside the local marketing area in which the dealer’s retail
reputation and the image of Canadel products and reduce
facility is located. Advertising and promotion shall be done
the incentive for dealers to devote resources to stock,
in a tasteful and non-misleading manner and shall present
display and promote Canadel products. It is our policy
the Canadel name in a way that preserves and enhances its
not to sell to any dealer who adopts distribution or sales
reputation as a premier company in the furniture industry.
methods that will have an adverse effect on our sales and
ability to compete.
D. Display:
We expect our dealers to maintain a representative and
complete display of Canadel products to give consumers
SPECIFIC POLICIES
the opportunity to see and inspect Canadel products. When
a dealer does not have a display of Canadel products in a
We expect the following from our dealers:
location where the dealer is attempting to sell the products,
it is considered inappropriate and a violation of this policy
A. Sales Volume:
We expect the dealer to do its utmost to promote the sale
to direct potential purchasers to view Canadel products at
another retail location where Canadel products are properly
displayed.
E. Sales Personnel:
market Canadel products, meet its sales potential, and
The dealer is expected to be adequately staffed with trained
justify Canadel’s continuing servicing of the account.
and competent sales personnel able to present Canadel
B. Dealer Locations and Changes:
products to consumers in the most effective manner.
A dealer is expected to maintain a showroom facility where
F. Wholesaling:
it is authorized to receive Canadel products for resale. The
Canadel markets Canadel products only to authorized
approval of any one showroom facility does not authorize
retail dealers. It is contrary to this policy for a dealer
a dealer to offer Canadel products for resale at any other
to sell to retailers, wholesalers, buying services or
facility, including any it may add or move to in the future.
cooperatives. Selling to decorators or the design trade
In the event that ownership, control, management or
is not a violation of our policy if the dealer operates a bona
location of the dealer’s showroom changes or the dealer
fide showroom for the design and decorator trade. Nothing
opens facilities in addition to those approved at the time
herein shall restrict a dealer’s method of doing business
the relationship was established, Canadel reserves the
for goods and services not manufactured or supplied by
right to terminate the dealer’s authorization or refuse to
Canadel.
accept orders from or ship orders to said facilities.
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ongoing business with us to enable the dealer to properly
HOW TO... CANADEL
of Canadel products and maintain a sufficient level of
How to Place an Order
PLACING AN ORDER
G. Ordering:
K. Miscellaneous:
The dealer is responsible for providing accurate information,
For administrative convenience, some dealers occasionally
including item numbers, colors, and quantities. Canadel is
make reference on their purchase order to the name of the
not liable for any loss or incidental or consequential damage
end purchaser of the goods. Although Canadel will “tag”
due to delays in delivery of Canadel products.
these orders as requested, it should be understood that the
H. Acceptance, Shipment and Cancellation of Orders:
only sale and purchase relationship Canadel establishes is
between itself and its dealers. Canadel does not, and will not,
All orders are subject to acceptance by Canadel at its
accept any orders for its products for the benefit of any third
head office. Orders that have been accepted are subject to
party, including the end purchaser whose name appears on
withdrawal or cancellation by Canadel prior to shipment if,
a purchase order submitted by a dealer. Canadel reserves
in Canadel’s judgment, manufacturing or business conditions
the right to alter or amend this policy at any time by written
make shipment unfeasible or if Canadel deems that the
notice to the dealers.
dealer’s credit status makes such action necessary. All
cancellations and changes are subject to Canadel’s approval.
Cancellation, if accepted, is subjected to a cancellation
charge of 15%. Orders cannot be cancelled by the dealer
after production has begun.
SHIPMENTS & FREIGHT DAMAGES
L. Truck Shipments:
Canadel has developed a preferred carrier program which
I. Terms and Pricing:
can differ by territory and by country. The name of the carrier
All prices are FOB Louiseville for within Canada and FOB
is indicated on the bill of lading. Canadel will honor requests
at a Canadel-designated drop point in the USA. This drop
to use a dealer’s specified carrier. For customers in USA, this
point is subject to change. Invoices will be based on prices
carrier needs to be listed as a Canadel authorized carrier.
in effect on the date the order is accepted, with the following
In Canada, except in Quebec and Ontario where we have an
exceptions: future delivery is requested by the dealer and the
agreement with VA Transport, the retailers are responsible to
prices change during the interim period or the dealer refuses
make a claim with the freight carrier in the case of a freight
a product ready for shipment. In both such cases, invoices
damage, whether this shipment is sent by the regular carrier
will reflect the prices in effect at the time the shipment is
or a carrier chosen by Canadel in the case of a replacement.
made.
In the USA there are no freight claims as we have a freeastray
J. Credit Standing:
agreement with our authorized carriers.
The dealer is expected to maintain a satisfactory credit
standing with Canadel and with the business community in
general. The aggregate amount of unpaid invoices may not
exceed the dealer’s authorized credit limit, established and
periodically reviewed by Canadel. Canadel shall have the
right to require immediate cash payment at any time it deems
necessary for its protection. All payments shall be made to
Canadel as called for in the terms of sale. Invoices are due
net 30 days from the invoice date. Shipment of orders may
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HOW TO... CANADEL
be delayed until past due accounts are current.
CANADEL.CA
How to Submit a Return
RETURNS
GENERAL
M. Return of Merchandise:
N. Termination of Relationship:
Merchandise must be inspected immediately upon receipt
The dealer has the right to determine its own business
and any claims should be made at that time. If the product
policies as it sees fit and to decide how and with whom it
is defective, the dealer must notify Canadel immediately by
conducts business. We have the same right. If the dealer
providing invoice number and date, product code, description
believes that the policies set forth in this document are
of the problem and a digital picture. Canadel cannot be held
unsuited to its business, the dealer may, for any reason
responsible for warehousing conditions and for the dealer’s
and with or without cause, terminate its relationship
decisions to exchange merchandise without discussing the
with Canadel. Likewise, Canadel reserves the right, for any
reason of the exchange with our service department. Returns
reason and with or without cause, to decide to accept or fill
will not be accepted without Canadel’s written authorization.
any order submitted to it. In no way does this policy statement
Once authorization is granted, the dealer has to return the
requires Canadel to establish that any policies have been
defective goods immediately by the carrier mentionned on the
violated or restricts Canadel’s absolute right to terminate
return authorization form. If not returned within the 6 months
the dealer relationship at any time and discontinues sales
(180 days) period, it will be treated as follows: 6 months
and shipment of its products to the dealer at any time
and up to one year after the RA# was issued, partial credit
Canadel believes such action to be in its best interest.
All decisions related to withdrawing products or terminating
relationships are made at the company’s head office. Since
If the product is defective, the dealer must notify Canadel
the selection and termination of authorized dealers is at the
immediately by providing:
Company’s sole discretion, dealer complaints concerning
Invoice number;
such matters or concerning the compliance of other dealers
to any of the policies set forth herein will not be entertained
date;
by the Company, and neither the Company nor its sales
product code;
representatives will discuss such matters with dealers.
description of the problem;
O. Acceptance:
digital picture.
By placing orders for Canadel products after receipt of this
policy statement included with the Canadel catalog, the
Canadel may refuse merchandise returned without proper
dealer accepts the policies set forth herein. The dealer also
packing or authorization. If the merchandise is not returned
agrees that disputes arising in relations between Canadel
by the proper carrier, Canadel is not responsible for the
and the dealer shall be governed by the laws of the district
freight charges or damages that may occur; in Canada,
of Trois-Rivières, Quebec, Canada, and submits itself to the
the chargeback will be for the difference in price from the
jurisdiction of the Provincial Court in the Province of Quebec
two freight companies involved. In the USA the total freight
for resolution of any disputes arising from or related to this
charges are the responsibility of the store who returned the
statement of Sales and Distribution Policies or transactions
merchandise by the wrong carrier, since all US returns are
between the dealer and Canadel. If you do not agree to such
on a free basis for Canadel. Canadel may elect to authorize
dealer policies, please advise us promptly so that we may
repair or make other adjustments in lieu of an exchange.
remove your name from our authorized dealer list. Unless
This policy has been developed to assure we maintain a good
we hear from you to the contrary in writing within the next
understanding and a good relationship with all parties. Our
thirty days, it will be understood that you accept these
goal is to achieve the best possible solutions for customer
policies.
service issues.
HOW TO... CANADEL
will be issued for items returned after the one year is over.
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only will be issued as specified on our RA forms. No credit
How to Write an Order
A STEP BY STEP GUIDE TO ORDERING CANADEL PRODUCTS
Here is an example of a Canadel order form layout. See page 15 for another example.
Date
Invoice to
Ship to
Date Required
Customer Order #
Ship Via
Sales Person
Qty
#1
Product Type
Wood
Item #
Color 1
Color 2
Finish
Option 1
Option 2
#3
#4
#5
#6
#7
#8
#9
#2
Here is how you determine the exact order number for each item:
Steps
#1
Descriptions
Quantity: The quantity block contains the quantity of each item you plan to purchase.
For example, if you want 6 identical chairs, this block would contain the number 6.
#2
Product type: CHA: chair, BEN: bench, STO: stool, TAB: table, BAS: pedestal base, BUF: buffet, pottery cabinet,
dry goods pantry, kitchen island, display bar cabinet, entertaining console,
HUT: hutch, CNR: corner cabinet, SER: server, MIS: Lazy Susan, cutting board, tray, MIR: mirror
#3
Wood type: 0: Birch
#4
Item number: Always 4 numbers
#5
Color 1: Chair and stool seat (wood or fabric), table top, buffet top, hutch inside back, wood knobs
(antique knobs will match body), Corian®, Granite, Zodiaq®, NA (not applicable), Glass top NA
#6
Color 2: Body Color or NA (not applicable), glass top: NA
#7
Finish:
#8
Option 1: Table legs: AA, BB, CC, EE, GG, HH, II, PB, AL, CL, EL, HL, HD, HE, PF
(M) Matte ﬁnish, (G) Glossy ﬁnish, (A) Antique ﬁnish
or pedestal styles: QQ, RR, RL, SS, UU, WW, XA, XB, XC, XD, XE, XF, XG, XH
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HOW TO... CANADEL
case goods series: AA, DD, EE, GG, HH, JJ, KK, LL, HD, HE
chair leg styles: AA, BB, CC, GG, HH, PC, PF, NA (no leg options)
stool height: 18”, 24”, 30”
leg options: 24” fixed stool, AL, EL, CL, HL
#9
Option 2: Table top edges: (4 styles) 1, 2, 3, 4, glass top edges (2 styles) 8, 9, armchair: WA, Swivel stool: S,
Fixed stool: F, One piece table top: F, Swivel stool with arms: SA
CANADEL.CA
CHAIRS
Chair is identiﬁed with the number of the side chair
Chair legs are identiﬁed in Option 1
The fabric option is indicated in Color 1 column
Chair with no leg options, enter NA in Option 1
For armchair, add WA (with arms) in Option 2
Sample Wood Chair Order
Sample Upholstered
Armchair Order
Qty
Product
Type
Wood
4
CHA
0
Qty
Product
Type
Wood
2
CHA
0
Item #
0
0
3
3
Item #
0
2
3
2
Color 1
Color 2
0
0
1
1
Color 1
Color 2
B
0
S
1
Finish
M
Finish
G
Option 1
N
Option 2
A
Option 1
Option 2
A
W
A
A
STOOLS
Stools are identiﬁed with corresponding chair number
Option 2 indicates F for ﬁxed or S for swivel and SA for
swivel with arms
Option 1 indicates the height 18”, 24”, 30” or leg options
Fabric is identiﬁed in the Color 1 column
Product
Type
Wood
1
STO
0
Qty
Product
Type
Wood
2
STO
0
Qty
Product
Type
Wood
1
STO
0
Qty
Item #
Color 1
Color 2
0
0
Finish
Option 1
Option 2
3
F
Sample Fixed Stool Order
Sample Upholstered Swivel with arms
Stool Order
Sample Fixed Stool Order
with Leg Options
(AL, CL, EL or HL - 24” high only)
0
2
3
2
Item #
0
2
3
2
Item #
0
2
3
2
1
1
Color 1
Color 2
B
0
S
1
Color 1
Color 2
0
0
1
1
M
Finish
M
Finish
M
0
Option 1
Option 2
3
S
0
A
Option 1
Option 2
A
F
L
TABLES
Pedestal and table top have the same item number
Specify the table length by the 4-digit item number for
one piece table tops. The last digit of the item number
indicates length. See Zodiaq example.
Product type: TAB for Table and BAS for base
The letter F (for a ﬁxed one piece table top) will be used in
Option 2
Sample Pedestal Order
Sample Corian® Table Order
Sample Zodiaq® Table Order
(one piece only) 48x48 round
1
TAB
Qty
Product
Type
1
BAS
Qty
Product
Type
1
TAB
Qty
Product
Type
1
TAB
Wood
0
Item #
3
8
3
8
3
8
Wood
0
0
1
1
N
1
1
B
8
0
A
Color 1
Item #
4
1
Color 1
Item #
Wood
0
1
Item #
Wood
0
1
Color 1
J
Color 1
0
Z
J
Color 2
0
1
Color 2
0
1
Color 2
0
1
Color 2
0
1
Finish
M
Finish
M
Finish
M
Finish
M
Option 1
X
A
Option 1
X
E
Option 1
A
1
Option 2
A
Option 1
E
Option 2
A
Option 2
2
Option 2
4
F
HOW TO... CANADEL
Sample Table Order
Product
Type
13 |
Qty
GLASS TOP TABLES
The letter F (for one piece table top) will be used in
Option 2
Product type: GLA indicates Glass Top
BFG indicates Base For Glass
Glass top table is indicated as NA in Color 1 and Color 2
columns
Sample 48” Round Glass Top Table Order
Sample Rectangular Glass Top Table Order
Qty
Product
Type
Wood
1
GLA
0
4
8
R
N
N
A
N
A
M
1
BFG
0
2
0
6
5
N
A
0
1
M
Qty
Product
Type
Wood
1
GLA
0
3
6
R
1
N
A
N
A
M
1
BFG
0
2
0
6
7
N
A
0
1
M
Qty
Product
Type
Wood
1
GLA
0
5
4
R
N
N
A
N
A
1
BFG
0
2
5
1
1
N
A
0
1
Qty
Product
Type
Wood
1
GLA
0
4
8
O
C
N
A
N
A
1
BFG
0
2
5
3
0
N
A
4
2
Color 1
Item #
Color 1
Item #
Color 1
Item #
Color 2
Color 2
Color 2
Finish
Finish
Finish
Option 1
Option 2
N
8
A
F
Option 1
Option 2
N
9
A
F
Option 1
Option 2
M
N
A
9
M
P
B
F
Sample 54” Round Glass Top Table Order
Sample 48” Octagonal Glass Top
Table Order
Color 1
Item #
Color 2
Finish
Option 1
Option 2
M
N
A
8
A
X
B
F
STORAGE AND DISPLAY
There are 4 product types: BUF, HUT, SER, CNR
NA is used in Color 1 column when there is a mirrored
back on the hutch
Item # is identiﬁed with the width of the item
Corner cabinet is identiﬁed as CNR for both pieces
(top and bottom)
Option 1 is for the group series (AA, DD, EE, GG, HH, JJ, KK,
LL, MA, MB, RB, HD)
Option 2 is not used
Sample Buffet or China Base Order
Sample China Top Order
Sample Corner Cabinet Order
Sample Pottery Cabinet Order
Qty
Product
Type
Wood
1
BUF
0
Qty
Product
Type
Wood
1
HUT
0
Qty
Product
Type
Wood
1
CNR
0
Qty
Product
Type
Wood
1
BUF
0
Item #
3
8
0
2
8
3
3
0
0
5
0
1
1
2
N
0
Color 1
Color 2
2
0
0
Item #
4
0
Color 2
Item #
0
Color 2
Color 1
Item #
3
Color 1
0
A
1
1
1
Color 1
Color 2
0
0
1
1
Finish
M
Finish
M
Finish
M
Finish
M
Option 1
A
A
Option 1
A
Option 2
A
Option 1
D
Option 2
A
Option 1
A
Option 2
Option 2
D
MISCELLANEOUS
14 |
HOW TO... CANADEL
NA for Lazy Susan, cutting board and tray in Color 2 column
Sample Lazy Susan Order
Sample Cutting Board Order
Qty
Product
Type
Wood
1
MIS
0
Qty
Product
Type
Wood
1
MIS
0
There are no options on Lazy Susan, cutting board and tray
other than color
Item #
1
8
1
0
0
Color 1
Color 2
0
0
N
Color 1
Color 2
4
B
N
Item #
1
1
M
A
A
Finish
Option 1
Option 2
Option 1
Option 2
M
Finish
M
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15
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