How to priority book tickets Cinema Member priority booking for BFI Southbank opens by all methods at 11:30 on the first Tuesday of the preceding month unless otherwise stated. Champion Member booking opens by telephone and online – 24 hours ahead – at 11:30 on the Monday. Online BFI Southbank tickets – bfi.org.uk/whatson Festival tickets – bfi.org.uk/flare Select My Account on the toolbar and log in with your email address (username) and password. Always log in before you start booking to access your online booking privileges including priority booking, ticket discounts and booking fee exemptions. Please note that until you’re logged in you will only be able to view the public booking dates. Please note that you will not be able to book tickets to BFI Southbank and the Festival in the same transaction online. Telephone Call the Ticket Office on 020 7928 3232 (11:30 – 20:30 daily) Post Return the attached booking form to Ticket Office, BFI Southbank, Belvedere Road, South Bank, London SE1 8XT In person Come to the Ticket Office at BFI Southbank (11:00 – 20:30 daily) or drop a completed form in one of the post boxes in venue Get in touch with any questions or feedback about your Membership. The best way to reach us is by emailing membership@bfi.org.uk or by calling 020 7928 3232 (11:30-20:30). How to enter the ticket ballot Booking for selected events will be by ballot to ensure the fairest allocation of tickets. The ballot closes at 12:00 on the Friday of priority booking week each month unless otherwise stated. Online Post Visit bfi.org.uk/members Return the attached booking form If you enter online we’ll email you to let you know the result within a week of the ballot closing. If you’ve been successful you’ll be asked to contact the Ticket Office on 020 7928 3232 (11:30 – 20:30) to confirm your booking, and to pay for tickets where relevant. Any tickets unclaimed by the date specified in the email will be released for sale. If you enter by post, you’ll automatically be charged and sent the ticket(s) if you’re successful. Ticket terms The BFI Southbank ticket policy is intermittently reviewed and new terms were introduced with the launch of the new website in June 2012. Changes to the ticket policy include the introduction of booking fees to non–Members and the extension of the notice on returned tickets to 24 hours ahead of the performance. Full details of all our ticket terms can be found online at bfi.org.uk/terms You can priority book up to four discounted tickets for most performances unless otherwise stated. Booking Form How to contact us about Membership All methods open simultaneously and we will process postal bookings as quickly as possible once they are received but we do recommend that you book online or by telephone if you can. If you wish to confirm your postal booking, please call 020 7928 3232 (11:30–20:30) after public booking has opened. BFI Southbank and Festival Name (Mr/Mrs/Ms/Miss) Venue Film title Date Time No. of Office tickets use Address Postcode Home Tel Work Tel / Mobile Email address Membership no. Ticket preferences Membership Category Collect from Box Office Receive by post (this service is free of charge) Payment details BFI ticket ballot We cannot accept cheques for tickets. Sorry for any inconvenience. Some events will be balloted to ensure the fairest allocation of tickets. You can enter the ballots at bfi.org.uk/members Please Venue Film title tick Please charge: Total ticket cost £ Please debit my Switch/Maestro/Visa/Mastercard/Amex card number: Issue no. (Switch only) Credit card* Cardholder name Start date Debit card Festival ballot closes Fri 28 Feb 12:00 BFI Southbank ballot closes Fri 7 Mar 12:00 / Expiry date / Security Code* Date / Signature * The Security code helps to protect against fraud and is the last three digits on the signature strip on the back of the card. On Amex cards it is the four digits on the front of the card above the card number. Date NFT1 Festival Opening Night Gala Thu 20 Mar NFT1 Festival Closing Night Gala Sun 30 Mar NFT1 The Philadelphia Story Wed 16 Apr Time No. of tickets (Max 2) 18:30 or 20:45* 18:20 or 20:45* 18:10 one ticket is free * Tickets will be allocated at random Gift Aid tickets The BFI is a registered charity and by choosing to give an optional donation as part of our new Gift Aid ticket scheme, you are supporting the BFI’s cultural and education programmes. Gift Aid tickets are available when you book online, by telephone and in person. Registered Charity no 287780 Office use