How to implement and operate a whistleblowing system Complimentary half-day workshop Wednesday 13 January 2010 Deloitte Level 14, Uptown 1, Damansara Uptown 1 Jalan SS21/58, 47400, Petaling Jaya 8:30 a.m. – 12:00 p.m. Forensic & Dispute Programme Topics 2 1 Introduction 2 Meet Oba and Ma (case study introduction) 3 The Malaysian environment 4 Phases of implementation 5 Phase 1: Socialisation and buy-in 6 Phase 2: The decision to proceed 7 Phase 3: Getting prepared 8 Phase 4: The importance of communication and internal marketing 9 Phase 5: Implementation i. Technical considerations ii. Anonymity iii. Information management iv. Training the staff 10 Phase 6: Receiving contacts and receiving disclosure reports i. Contact management ii. Logs, registers and recording contacts iii. Case management iv. Reporting 11 Phase 7: Feedback and results i. Post implementation review 12 Phase 8: Ongoing effectiveness i. 12-month awareness and communication plan ii. Extending the system to other stakeholders 13 Summary Speakers' profile David Lehmann Director, Forensic & Dispute Services, Deloitte Malaysia David is a very experienced fraud investigator and has travelled extensively throughout Australia, Asia and South America for clients investigating major incidents of fraud, corruption and employee misconduct. He also consults on fraud and physical security risk mitigation strategies, corporate ethics and governance systems and the protection of confidential client information. Dione Schick Director, Forensic & Dispute Services, Deloitte Singapore Dione leads the Deloitte whistleblowing Tip-offs Anonymous team for the region. She also leads one of the Forensic Accounting and investigation teams. Dione is a Certified Fraud Examiner and a qualified Chartered Accountant with over 20 years experience with a variety of accounting, professional services and commercial organisations in Singapore and New Zealand. David holds a postgraduate qualification in Fraud Investigation and an undergraduate qualification in Security Management. He is a certified fraud examiner (CFE), a member of the Association of Certified Fraud Examiners and the American Society of Industrial Security (ASIS International). Dione has more than 11 years experience as a tax specialist dealing with tax avoidance, investigations and incomplete records matters and for more than five years, Dione was the practice leader of professional services firms in New Zealand before moving to Singapore almost five years ago to continue her accounting and advisory career. How to implement and operate a whistleblowing system 3 Registration When and where Date: Wednesday 13 January 2010 Time: 8.30 a.m. – 12.00 p.m. Venue: Deloitte Level 14, Uptown 1, Damansara Uptown 1 Jalan SS21/58, 47400, Petaling Jaya 5 easy ways to register / for enquiries Telephone: 6 03 7723 6500 / 7726 1833 Low Lai Lien ext. 6433 Ngui Sheau Wea ext. 6870 Fax: 6 03 7725 9442 Email: lllow@deloitte.com / swngui@deloitte.com Post: Level 19, Uptown 1, Damansara Uptown 1, Jalan SS 21/58 47400 Petaling Jaya, Selangor Online: www.deloitte.com/my Participant 1 Name (Mr/Mrs/Ms) Designation Email Participant 2 Name (Mr/Mrs/Ms) Designation Email Participating company details * Please register early as the seminar is limited to two per organisation. Company Note: Photocopy of registration form is acceptable. We reserve the right to make any amendments, cancel and/or change the programme, venue, speaker replacements and/or topics if warranted by circumstances beyond our control. Address Tel Fax Contact person Email Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/my/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms. © 2009 Deloitte Corporate Solutions Sdn. Bhd. Member of Deloitte Touche Tohmatsu