“Modern Juggling…. or How To Do More With Less In Risk Management…. and Office Environments In General” PARMA 2014 San Jose, CA February 12, 2014 Zachary Gifford, Associate Director Systemwide Risk Management & Public Safety The California State University – Office of the Chancellor zgifford@calstate.edu www.calstate.edu The CSU- The Nation’s largest, most diverse university system • • • • 417,000+ students 46,000 faculty and staff 23 campuses $4.5 billion budget Master Plan for Higher Education Roles of Three Segments of Public Higher Education: • California State University: Teaching, workforce preparation • University of California: Research, medical and law schools • Community Colleges: Transition to 4-year universities, vocational education The CSU system was created in 1961 under the state’s Master Plan for higher education • CSU draws its students from top third of high school graduates. • CSU gives priority to upper-division transfer students from state’s community colleges. CSU’s Mission • To provide California’s students with accessible, affordable higher education so they can successfully enter the workforce. CSU Profile Our Students: • Average age is 25 for undergraduates. • 30 percent are first generation. • 54 percent are minorities. • Four out of five students have jobs. CSU Profile Fall 2006 Number Percent Our Employees: Total Employees 45,852 100% Faculty 23,321 50.9 Professional 9,933 21.7 Clerical & Secretarial 4,911 10.7 Technical & Paraprofessional 3,090 6.7 Service & Maintenance 2,054 4.5 Management 1,522 3.3 Skilled Crafts 1,021 2.2 Total Faculty 23,321 100% Full-time 11,622 49.8 Part-time 11,699 50.2 Humboldt Chico Sonoma Maritime Academy Sacramento East Bay San Jose Stanislaus Fresno Bakersfield Northridge San Francisco Pomona Monterey Bay San Luis Obispo Channel Islands Los Angeles Dominguez Hills Chancellor’s Office Long Beach San Bernardino San Marcos San Diego Fullerton CSU Profile Our 23 Campuses: • Stretch from San Diego in the south to Humboldt in the north. • Oldest is San José State (1857); newest is Channel Islands (2002). • Range in size from 860 students at Maritime to 35,000 at Fullerton. Leadership • CSU is governed by 25-member Board of Trustees (trustees are appointed by governor and confirmed by legislature). • Trustees appoint the Chancellor and the 23 campus presidents. • Chancellor appoints his executive staff. Impact • CSU returns $4.41 for every $1 the state invests. • CSU has a direct economic impact in California of $7.46 billion. • CSU sustains more than 207,000 jobs in California. Academics • CSU offers more than 1,800 bachelor’s and master’s degree programs. • The system awards half of the bachelor’s degrees and a third of the master’s degrees granted in California. • CSU graduates approximately 84,000 students annually into the workforce. Wow…That is a BIG Organization! What Does Zach Do? (Other than frequent visits to therapists….) • Provide Systemwide Oversight of: • Property & Casualty Program • We handle GL claims in-house • Workers’ Compensation Program • Environmental Health & Safety • Emergency Preparedness That Seems Like a Lot! Other than Red Bull & Valium…How Is It Juggled? • Lesson One – Use your internal and external resources. Gov’t entity colleagues don’t have to worry about trade-secrets or competition. Generally these folks like to share the successes, lessons-learned etc. Lesson Two As to the previous slide, do not reinvent the wheel. In all likelihood someone with institutional knowledge or an outside resource has “been there, done that” Lesson Three Communicate with stakeholders – They do not like surprises. “Market” your program and demonstrate why it is important and how it is supporting the organization’s mission. Lesson IV • Communicate with organizational personnel in developing and supporting a “culture of risk management & safety”. • Be the “get to yes” folks and not the “little dark rain cloud” Debbie-downers… Grace Crickett, former CRO @ UCOP liked to promote “Everyone is a Risk Manager” Lesson Five Maximize “value-added” offerings from your service providers. The best marketing is assisting with a solution….usually there is no cost for this type of marketing. Lesson 6 – or the warm & cozy portion of the presentation… Give equal time to the importance of “people” or the “human element” as you do with saving dollars. Lección Siete Positive Mental Attitude Lesson 8 Gen-X dude sez “Balance Baby Balance” Pacing is important. Work hard, work smart and learn to chill a bit. What is not done today will still be there tomorrow. Lesson 9 Change can be stressful, frustrating, BS, unnecessary,(insert other adjectives here ___) Yes it is! It is also inevitable. Embrace Change. Questions? Comments? Concerns? Thank You For Your Time! zgifford@calstate.edu 562.951.4568 www.calstate.edu