Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Instructions Version 1.0 (Feb 11, 2013) Who should use Incident Report form 1.0? · ALRs who are participating in the ALR-Incident Reporting Pilot. · All other ALRs please do not use. Continue making Incident reports with existing materials. Upcoming: We expect to release an updated Incident Reporting form, version 1.1, just as the ALR Pilots begin to use QuickBase for automated Incident Reporting, after Webinar 1 on Feb 20. Version 1.1 is expected to reflect minor updates from the previous form. Form 1.1 will be used by · ALR Pilot users only if an Incident Report cannot be reported using QuickBase · all ALRs statewide, submitted via fax with a notification voicemail. Seven single-page variations There are seven (7) separate IR paper forms – one for each type of incident you are asked to report. Choose the single-page IR paper form that best suits the nature of the incident. Do not submit multiple forms for any one incident. The seven types of IR reports are as follows: 1. Abuse, neglect or exploitation 2. Acute health care emergency 3. Adverse Medication Event 4. Death 5. Elopement 6. Fall or Suspected Fall 7. Facility-Wide emergency event Although each IR paper form closely mirrors the QuickBase IR reporting application, each Reporter is required to make selections within each data field in order for an IR to be submitted. Each IR also includes a section for open-ended Incident Narrative (please see templates, especially Actions taken, if applicable). The Incident Narrative is your opportunity to report about factors not otherwise captured in the report form’s data fields. This form is in a temporary format, expected to be used only by ALR pilots for paper/ fax-based Incident Reporting between Feb 11 and Feb 25. See Upcoming at left. How to use Incident Report Form 1.0 (1) Identify the Reportable Incident. Your Incident Report (IR) is due within 24 hours of the incident or accident. (2) Select the single-page report format that best matches the Incident. There are seven (7) report variations, select one and only one for the Incident. (3) Write or Type on the Report page, filling in all fields. All fields are required. Attach additional pages if necessary. (4) Fax the IR page(s) to (617) 222-7461. § If unable to fax an Incident Report, then email a document scan to alrincidentreport@state.ma.us. Make sure there is no Personal Information (PI) or Protected Health Information (PHI) in any emailed materials. (5) Leave a brief notification voicemail. There are two different numbers: § § Resident-specific: (617) 222-7593 Facility-specific: (617) 222-7595 In choosing to select any item that appears in the drop down menu associated with the type of incident you are reporting, please try to choose the most accurate selection available under the menu provided. If you believe your choice is only by default and does not accurately represent the situation you are reporting, explain this in the narrative. S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Abuse, Neglect, or Exploitation Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Abuse, Neglect, or Exploitation Specific Type q GAFC Detail Type Reported by Select one (1) only below that best matches the Incident Resident Status Select one (1) only below Select one (1) only below q Emotional abuse -- includes assault without physical injury q Allegation by Mandated Reporter q Admitted -- Resident admitted to hospital q Exploitation -- includes financial abuse, identity or property theft q Allegation by Resident q q q Allegation by Family Evaluation -- Resident to ER or Physician for evaluation Physical abuse - includes assault with injury q q Recovering -- Resident recovering at residence q Allegation by Another (specify in narrative) Sexual abuse q No Recovery necessary Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Acute Healthcare Emergency Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Acute Healthcare Emergency Specific Type q GAFC Detail Type Select one (1) only below that best matches the Incident q Emotional Symptoms - Exhibits or complains of serious emotional symptoms q Physical Symptoms - Exhibits or complains of serious physical symptoms q Threatens Immediate Harm Threatens immediate harm to self or other(s) Resident Status Select one (1) only below Select one (1) only below q Known - Source of the injury is clearly identified q Requires urgent medical care for physical injury q Not Confirmed - cause of the disturbance or injury is suspected but not confirmed q Requires the urgent intervention by other health or safety personnel q Unknown - source of disturbance or injury is unknown q Other (explain in narrative) Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Adverse Medication Event Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Adverse Medication Event Specific Type q GAFC Detail Detail TypeType Resident Resident Status Status Select Select one (1) oneonly (1) only below below Select Selectone one(1) (1)only onlybelow belowthat thatbest bestmatches matches the Incident q SelectSelect one (1) one only (1)below only below Compromise likely - Rx administration was likely compromised q LMA - Resident was receiving LMA q Confirmed - injury has resulted q q Negative - no injury is evident q SAMM - Resident was receiving SAMM Unknown - unknown if Rx administration was compromised q q Possible - injury may result q Both - Resident was receiving both LMA & SAMM Diversion Suspected - Diversion of Rx med is suspected (explain in narrative) q Neither - Resident was not receiving either LMA or SAMM Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Death Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Death q GAFC Specific Type Detail Type Select one (1) only below that best matches the Incident Resident Status Select one (1) only below Select one (1) only below q Death was not anticipated q Was Hospice patient q Suspected suicide q Was not hospice patient q Deceased q Other (explain in narrative) Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Elopement Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Elopement q GAFC Specific Type Detail Type Detail Type Resident Status Resident Status Select one Select (1) only one (1) below only below Select Selectone one(1) (1)only onlybelow belowthat thatbest bestmatches matches the Incident Select one (1) only Select below one (1) only below q Traditional ALR resident q Was known to be at-risk q q Resident of SCR q Was NOT known to be at-risk Located - Uninjured -- Resident is found/ returned and not injured q Located - Injured -- Resident is located, and injury is suspected or confirmed q Located - health unknown -- Resident's location confirmed; health status unknown q Whereabouts unknown - Resident has not been located q Other (describe in narrative) Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Incident Report: Fall or Suspected Fall Resident-specific Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Resident Type q SCR Eight (8) words or less Nature of the Incident q Traditional AL Fall or Suspected Fall Specific Type q GAFC Detail Type Detail Type Resident Resident Status Status Select one Select (1) only one (1) below only below Select Selectone one(1) (1)only onlybelow belowthat thatbest bestmatches matches the Incident q Witnessed fall q Un-witnessed fall Select Select one one (1)(1) only only below below q Evaluation - Resident to ER or Physician for evaluation q Admitted -- Resident admitted to hospital q Confirmed injury - staff confirms injury q q Symptoms - Resident exhibits or complains of related symptoms Evaluation -- Resident to ER or Physician for evaluation q NONE - Resident asserts no injury, and none suspected Recovering -- Resident recovering at residence q No Recovery necessary q Incident Narrative (including Actions taken) If none, then note “None”. Outside Parties (Check all that apply) q q EMT Family q q MD Other Health Care Provider (specify in Narrative) q q Police Other Party (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q None Executive Office of Elder Affairs Incident Report: Facility-wide Assisted Living Certification Unit Contact (617) 222-7461 - Fax: Incident Reports (617) 222-7595 - Phone: Facility IR (617) 222-7593 - Phone: Resident IR alrincidentreport@state.ma.us http://alrir.800ageinfo.com Version 1.0 (Feb 11, 2013) There are seven (7) separate IR forms – one for each type of Incident. Select the single-page IR paper form that best suits the nature of the Incident. Do not submit multiple forms for any one Incident. ALR name Town Incident Information Incident Date/ Time Reporter’s Name Reporter’s Phone Headline Eight (8) words or less Nature of the Incident Facility-wide Name of Units Facility-wide Incident Residents Units (select number affected) (select number affected) q q q q q q q q 25 or fewer 26 - 50 51 - 75 76 or more Location 25 or fewer q Traditional AL 26 - 50 q SCR 51 - 75 q AL & SCR 76 or more Duration of Displacement q 24 to 36 hours q q q 36 to 72 hours 3 to 4 days 5 days or more Arrangement q q q Return to family q Other (specify in narrative) Remaining onsite at ALR Transferred to licensed health facility Incident Narrative, including Actions taken, if applicable If none, then note “None”. Outside Parties (Check all that apply) q Local Fire Department q Local Board of Health q Other State Authority (specify in Narrative) S:\SIMS\Project Management\ALR Reports Project\Schema, New IR forms\ALR Incident Report forms - 7 variations - version 1.0 final.vsd q Other Party (specify in Narrative) q None
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